Adam J.

Damiano
246 Hanging Moss Circle Lake Mary, Florida 32746 407-529-7439 ajdamiano@gmail.com wwwlinkedin.com/in/adamiano Sales Management Training Education Marketing 10+ years in business environments Willing to travel up to 50% and maintain an active passport Able to work Business to Business (B2B) and Business to Consumer (B2C) basis Strong Research and Development (R&D) skills Focus on leadership, education, training, evaluation and customer service Able to think conceptually and creatively while maintaining a vision in line with the companys mission statement and core principles Professional acumenable to remain calm during challenging situations Technologically savvy and able to perform as a team player or individual basis Retain a focus on a well-organized and professional approach to task management EDUCATION Bachelor of Science, Business Management University of Phoenix, Orlando, Florida 2007 EXPERIENCE R&D Specialist / Management Communications Liaison 03/2012 to Present J&S Academy / Reading Star Academy, Gwangju South Korea Project management on a broad spectrum of R&D projects ranging from low level phonics to upper level reading comprehension and testing formulation Collaborated with upper management to proofread, edit and draft multiple professional documents used in global business partnerships and relationships with current recruiting agencies Business English Instructor 01/2012-03/2012 International School of Business, Yokohama Japan Facilitated and developed dynamic business English curriculum to adult learners Seeking a competitive edge in Japan's global marketplace Utilized business role-play and highly interactive speaking activities, students gained a well rounded perspective of effective business English skill Team Leader-Dairy/Frozen 01/2011 01/2012 Target Inc, Denver, Colorado Led and supervised a team of 10 to drive sales and maintain a well-organized department Conducted routine training and evaluations to ensure professional development Fostered a customer-focused environment built on creating repeat business and positive guest experiences Handled logistics of goods for the department with a focus on efficient flow to the sales floor Maintained a customer focused atmosphere within the sales floor

English Teacher 04/2009-07/2010 J&S Academy/Avalon English, Gwangju, South Korea Designed and facilitated English language courses to students ages 10-16yrs Created ground floor classes at the Academy to prepare students for IBT TOEFL Exams Maintained individual metric metering of students performance to enhance the learning evaluation process Aided and orchestrated school marketing and holiday events Provided training on newly developed teaching software integrated into the schools intranet Autotrader.com/Trader Publishing, Orlando, Florida, 2005 2009 Private Seller Support Supervisor, 2007 - 2009 Built relationships with other organizations both internal and external across Autotrader.com, Customers, Sales Staff, law enforcement and affiliated websites Customer Service Lead Representative 2006 Managed personnel including hiring, recruiting, retention, department workflow and employee productivity Analyzed and evaluated productivity and identified opportunities for improvement Prepared and administered quarterly and annual performance evaluations; Monitored daily activity reports; Quality monitoring, e-mail evaluations; Handled career coaching and growth by identifying the development needs of team members and Identified training opportunities to improve their knowledge or skill sets Forecasted, scheduled, and planned for Customer Support team and department Utilized computerized systems to document section metrics and standards Created and distributed reports to management, and other internal and external departments not limited to the use of Outlook, Excel, Word and other programs and applications Maintained a constant understanding of the automotive marketplace to enhance the overall value of the product to the customer Customer Service Representative 2005 Utilized computerized systems to document section metrics and standards Maintained a constant understanding of the automotive marketplace to enhance the overall value of the product to the customer Event Coordinator/Team Leader 2005 Formula One Promotions (Newcastle Beer), Orlando, Florida Supervised street team during an ongoing promotion Coordinated events, handled photography, and scheduling Created effective branding for Newcastle Beer through on-premise signage, giveaways, product sampling and direct consumer education Co-Partner, Marketing and Promotions ORLANDOPARTYLINECOM, LLC, Orlando, Florida 2003 2005 Developed Internet marketing and advertising opportunities for businesses throughout Orlando Created cooperative tie-in marketing and advertising opportunities with local media (radio and newspaper) in the Orlando markets Created and implemented on premise promotions and cross promotion campaigns at various local

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