Student Instruction Manual

CLSP Data Collection System Student Instruction Manual

Student Instruction Manual 2008 Cisco Systems, Inc. All rights reserved

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Information Verification
1.1 Verify Student Information & Validate Email
Students will initially receive an email from Cisco regarding the Cisco training course and Certification exam. Section 2.1 provides instructions for students with reference to how they can verify their information and validate their email address.

Steps:
1. 2. 3. Open the email titled Cisco Exam Registration and Email Validation Verify your Name, Course Information and Email Address (shown below). Click on the Email Verification Link to verify your Email Address.

______________________________________________________________________________________

EMAIL Example
Hello Aarthi Soundararajan Your Name

You are receiving this email because you have registered for a Cisco training course and certification exam through an authorized Cisco Learning Partner. By verifying your email you acknowledge your participation in the bundle program and acceptance to be contacted by Cisco and/or the partners of Cisco to receive eligibility notifications. Registration Details: Candidate Name: Aarthi Soundararajan Registering CLSP: Learning Partner 4 CLSP Course Name: CCNA Cisco Course Name: Interconnecting Cisco Networking Devices Part 2 (ICND2) Exam Name: Interconnecting Cisco Networking Devices Part 2 By clicking the URL below you are: Validating your email. Confirming your registration for this authorized training program. Validating your information for an exam opportunity with Cisco Test Delivery Partner Course/CLS P Informatio n

Click on the following link to verify your email address

http://tools-dev.cisco.com/lcclsp/verify.do?reg=4578&ver-IGMXOFTBRZFP100211NIUQIVUFGRUM

Email Verification Link

Student Instruction Manual 2008 Cisco Systems, Inc. All rights reserved

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Thank You, Learning@Cisco

Please note that you can opt-out of email that is required to properly service your registration. Please click here to Unsubscribe Unsubscribe

Option

1.2 New Account Activation Email from I7

This email will be sent to students who never took a Cisco exam for whom a brand new CSCO ID will be generated by I7. Students will need to activate their account after they receive this email. Steps: 1. Open the email titled New Account Activation 2. Verify your Name. 3. Click on the activate your account link and using the authorization code that has been given to you in the email to activate your account. ______________________________________________________________________________________

EMAIL Example Dear Shubham Vinay, Your new CSCO ID is: CSCO11654000 Your user login to access the Cisco Certification Tracking System has been created.
Link To activate your account, please go to: https://i7lp.integral7.com/durango/aa? aakey=KhlfPCSzHgGo69xki24Y Email Verification

Your account authorization code is: UvlFhcE0 Once you activate your account, you will be asked to verify your username and set your password. You will be able to access your account immediately. After you have activated your account, you will not be able to access the above link. Please note that the account activation link will expire on 09/17/2009. If you cannot log in, please visit Certification Online Support at www.cisco.com/go/certsupport for assistance visit the Certification Online Support tool at www.cisco.com/go/certsupport to view our Instant Answers or open a support case. Regards, Cisco Career Certifications Powered by the Integral7 Credential Bureau (www.integral7.com)

Student Instruction Manual 2008 Cisco Systems, Inc. All rights reserved

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Authorisation to Test
1.3 Authorisation to Test Details
Once the student completes the email validation process, a second email will be sent to the student containing Authorisation to Test details.

Steps:
1. 2. 3. Open the email titled Cisco Authorisation to Test Notification Verify the Exam Code, Exam Name, Authorised Testing Dates, Number of Attempts, your Name, and Cisco ID (shown below). Review the instructions for scheduling an exam. Note: Sections 4 and 5 below contain detailed instructions for Creating a Web Account and Scheduling a Test Appointment.

______________________________________________________________________________________

EMAIL Example
AUTHORISATION TO SIT Cisco Systems, Inc. EXAM WITH PEARSON VUE You have been authorised to sit an exam at a Pearson VUE testing centre. Information on the exam, the testing rules, and how to book your exam follows: EXAM INFORMATION EXAM Sponsor: Cisco Systems, Inc. EXAM Code: 640-802E EXAM Name: CCNA Exam Code & Exam Name

Authorised Testing Dates: July 23, 2009 to August 22, 2009 Number of exam attempts authorised: 1 Client Authorisation ID: 7353 Authorisation ID: 290176 Testing Dates & # of Attempts Client Authorisation ID and Authorisation ID
(for internal purposes only)

AUTHORISED TEST-TAKER John Lee 168 Robibson Road Singapore, 068912 Your Name & Cisco ID

Cisco ID: CSCO11627086

Student Instruction Manual 2008 Cisco Systems, Inc. All rights reserved

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IF THE DETAILS OF YOUR EXAM AUTHORISATION ARE INCORRECT, PLEASE CONTACT Pearson VUE at ciscobundleproject@pearson.com ----------------------------------------------------INFORMATION ON THE Cisco Certification programme: You have been authorised by Cisco to sit the exam listed above. To schedule this exam, follow the instructions below. Have your CISCO ID (CSCO) ready. Verify your name and address are correct, and resolve any discrepancies when you schedule your appointment, before you arrive at the test centre. Register in advance up to and including the day you would like to sit the exam. YOU MUST have a reservation BEFORE arriving at the test centre. NO WALK-IN TESTING IS PERMITTED. Exam reservations are made on a first-come, first- served basis, so plan ahead and make your reservation as early as possible. For more information on training and the certification programme, go to the Cisco Learning Network: www.cisco.com/go/learningnetwork Good luck as you proceed toward your Cisco Certification! ------------------------------------------

INSTRUCTIONS FOR BOOKING YOUR EXAM To book your exam on the Pearson VUE Website, go to this address: http://www.pearsonvue.com/cisco This Web site provides more information about exams, programmes, and testing centre locations. To book your exam, first obtain a Pearson VUE Web account, username, and password. Follow instructions on the Web site to create an account and register for the exam. Once you set up your account, you can use it to review your exam information and also book, reschedule, and cancel exams. You will be able to select a date and time within the authorised testing dates listed above, at a testing centre near you. Do not call the testing centre directly. We encourage you to make an appointment soon, before all seats are taken. After booking the exam, you will be given instructions and sent a confirmation that includes exam and appointment information, directions to the testing centre, instructions on what to bring, and other pertinent information.

Student Instruction Manual 2008 Cisco Systems, Inc. All rights reserved

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Pearson VUE Online Account

1.4 Create Pearson VUE Online Account
Section 4.1 will guide students through the online account creation process with Pearson VUE. Online scheduling with Pearson VUE is a two-step process. The first step is to create a Web Account which contains a user profile. When you have completed setting up a Web Account, you will receive an email that allows you to continue to the second step and schedule your exam appointment. In many cases, you will be able to schedule your exam immediately after creating a web account. The following information will take you through the steps of creating an online account.

Steps:
1. Create a Web Account or sign in to your existing Web Account.

Note: If you have never created a Web Account with Pearson VUE or taken a test, follow the Create a Web Account instructions below. If you have already created a Web Account and tested with Pearson VUE, bypass the instructions for Creating a Web Account and simply sign in to your existing account. 2. Proceed to scheduling your test appointment. ______________________________________________________________________________________

1.4.1 Create a Web Account

Before you can schedule your certification test appointment online, you must first create a web account with Pearson VUE for the Cisco Systems testing program. (Create a web account now)

> Select Information Technology and Cisco Systems >Click on the Next button

Student Instruction Manual 2008 Cisco Systems, Inc. All rights reserved

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>Follow the instructions for creating a Profile and Web Account. You will be asked to enter data such as Name, Country of Residence, Email Address, and Demographic Information. You will then select a User name and a confirmation page will appear. Thereafter you will receive a confirmation email. Tip: Details listed in Section 4.1.2 through 4.1.7. To view larger sizes of the screen shots below, press and hold the Ctrl button on your keyboard and click on the screen shot. Please Note: If you have already taken a test through Pearson VUE for this testing program, a customer service agent may have created a web account for you. In this case, please contact customer service before filling out the web account form to prevent creating a duplicate account.

1.4.2 Enter Name, Country, Email

Be sure to enter your legal name exactly as it appears on your personal identification. This will be used to verify your identity at the test center before you can sit for your test. Enter your country of residence. Enter your email address and then confirm it. Your email address is crucial. If it contains errors, you will not be able to book your exam. If you have taken an exam in the past for Cisco Systems, be sure to indicate your previous testing history and include your specific ID number (e.g., Cisco ID) so that your testing results can be merged with any other testing vendor. Some testing programs require this ID to be entered before you can proceed to the next page.

1.4.3 Enter Demographic Information

The information displayed on this page (required fields, including state and ZIP/postal code, and the country code displayed for the telephone and fax numbers) is dependent on the country of residence you selected

Student Instruction Manual 2008 Cisco Systems, Inc. All rights reserved

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on the previous page. If you accidentally selected the wrong country, use the Back Button on your browser and select again. The following fields are required:

Address City State (depending on your country of residence) ZIP/Postal Code (depending on your country of residence) Telephone Number

The following fields are optional:

Address Type (home/work) Company Fax Number Alternate Address Opt-in to Pearson VUE email news/offers

1.4.4 Enter Additional Information

Many testing programs ask for extra information about you and/or your relationship to the testing program. Some of the questions asked on this screen may be required and are crucial for your testing program.

Student Instruction Manual 2008 Cisco Systems, Inc. All rights reserved

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Please Note: If your testing program does not have any questions, you will automatically skip over this page.

1.4.5 Choose a Username

On this screen, you will need to choose a username for signing back in to your Pearson VUE Web account. Choose something memorable and/or make a note of it. You will need it when you schedule your exam appointment.

Please Note: If the Pearson VUE system finds a possible candidate match to the information you provided on the previous screens, your request will be forwarded to a Pearson VUE customer service agent and you will not be presented with this screen. If the Pearson VUE system finds an exact candidate match to the information you provided, you will be asked to request a new password.

1.4.6 View Confirmation Page

On this page, you will see the final confirmation screen pictured below. This page tells you to expect an email shortly containing your password. In the case in which something was amiss about your registration (e.g., a web account already existed matching your details) you will instead see a screen telling you that your registration is being checked by a Pearson VUE agent before a password is issued. If we determine that this is a new account, you will be able to schedule your exam immediately.

Student Instruction Manual 2008 Cisco Systems, Inc. All rights reserved

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1.4.7 Retrieve Confirmation Email

At this stage, assuming you gave a valid email address, you should expect your Pearson VUE account password by email. It should arrive within a very short time, and at the very latest within one working day. If it does not seem to have arrived please check your junk-mail or spam folder before contacting Pearson VUE. You are very likely to find the password message languishing there. If it really hasnt arrived, please contact Pearson VUE.

Student Instruction Manual 2008 Cisco Systems, Inc. All rights reserved

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Schedule Test Appointment

5.1 Schedule Appointment
Steps:
1. Schedule Your Test Appointment 2. Receive Confirmation of Test Appointment ______________________________________________________________________________________

>Go to http://www.pearsonvue.com/cisco/, and click on Schedule a Test

>Click on Career Certifications and Specialization Exams

>Sign in to your account with User Name and Password

Student Instruction Manual 2008 Cisco Systems, Inc. All rights reserved

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>Follow the screens to enter the following information. Remember to click the Next button to move from screen to screen.
( $0.00) Select Exam and Language. The section titled Todays Price will reflect zero cost for the exam

Find and select a Test Center. Students may select any test center convenient to them. Select appointment date and time Accept Terms & Conditions Review Appointment Details Payment Method Screen will reflect $0.00 for total due

5.2 Appointment Confirmation

After completing the steps to schedule an exam appointment, the student will be sent a confirmation that includes exam and appointment information, directions to the testing center, instructions on what to bring, and other pertinent information.

Student Instruction Manual 2008 Cisco Systems, Inc. All rights reserved

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