SHOPPING MALL MANAGEMENT SYSTEM

A.Venkat

INDEX

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TOPICS

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Problem Statement Identification of Actors and Justification Use Case Model Use Case Documentation Diagram Sequence Diagram Identification of Classes Initial Class Diagram Identifying Attributes Identifying Methods Refining of Class Diagram Refining of Attributes Refining of Methods Detailed Class Diagram Code snippets and Snapshots

1.PROBLEM STATEMENT: Managing a simple shopping mall :

The mall will provide a soothing shopping experience for customers, Also the system will allow more than one shop owner to set up different shops, to sell various products under one roof i.e. mall. The concept, at its very basic, provides for an environment that allows the following:

Shop Owner:
o o o Any person wishing to setup shop in the mall can send a proposal to the mall owner. The mall owner approves the proposal and confirms the deal. Shop owners can then setup and maintain their own shop(s) in the Mall.

Customers: o Customers when enter the mall have to authenticate themselves on a central server. o After authentication, the customer is allocated a shopping cart and can enter a particular shop of his/her choice for shopping.

o After entering a shop, customer can brows through the products available in the shop, can select some of them and put into the shopping cart. o Customer can anytime change the items in the cart either by adding new items or by removing existing items. Customer proceeds towards the payment counter. Finalize product list of items he finally wish to buy and make the final payment. o He/She then leaves the shop and can either enter another shop or leave the mall.

2.IDENTIFICATION OF ACTORS AND JUSTIFICATION: 2.1 CUSTOMER

Actors who use the shopping mall management system by authenticating themselves on a central server, provided by a shopping cart in order to purchase product by browsing the available products and the purchased product is added to the shopping cart. They can also view their shopping cart. They can even update their personal information.

2.2 MALL ADMIN

Actor who approves the proposal and confirms the deal. He will also update list of shops information in the database.

2.3 SHOP OWNER

Shop owners can then setup and customer. maintain their own shop(s) in the Mall. Actor who request to update product

information such as product price, description, brand, title or number. He has to deliver or ship the ordered products to the

2.4 DATABASE
Database stores the details about the product information such as product price, description, brand, title or number and user details. It also contains the details about the shopping cart and the list of shops in the mall. The database can be updated, deleted and also can be used to retrieved data.

3.USECASEDIAGRAM
<<include>> login <<include>> <<include>> manage guestbook shop creation request add/remove categories System

Mall Admin

send notification

<<include>>

<<include>> discontinue shop send notifications to admin

Shop owner

setup shop

<<include>>

add/remove items

check order details

add/remove items to chart

Customer

<<include>> modify order

make payment

add/view guestbook

4.USECASE DOCUMENTATION:
4.1 LOGIN
Description: The customer can login the online mall system by providing his/her username and password. Primary Actor: Mall Admin Secondary Actor: Customer Main flow: Customer provides the login details. Database activates the user account after verifying whether the details are correct and identified by an unique id. And the database will be updated whenever required. Pre-condition: Customer details must be available. Post-condition: Customer id becomes a key for future identification of customer.

4.2 ADD OR REMOVE CATEGORY:

Description: The customer identifies his/her products and adds them to the shopping cart. The products in shopping cart can be viewed, updated and deleted. Primary Actor: Customer Secondary Actor: Shop owner Main flow: Customer purchases the available product and those purchased product is added in the shopping cart. The database will store and keeps track the information of the product that is added in the shopping cart. Pre-condition: Product must be available in the catalog to be purchased. Post-condition: The purchased product is registered and the customers credit card number is received.

4.3 MANAGE GUESTBOOK

Description: The Mall admin maintains a guest book for customers to enter their reviews. Primary Actor: Customer Secondary Actor: Mall Admin Main flow: The Mall admin maintains a guestbook in order to obtain review from customer.The customer can enter their opinions and feedback in the guestbook. Pre-condition: The customer visiting the mall can use the guestbook. Post-condition: The mall admin reads through the guestbook and sends notification to the particular customer depending on the feedback.

4.4 SHOP CREATION REQUEST

Description: Any new person who wants to open a new shop within the mall sends a request to the mall admin. Primary Actor: Shop owner Secondary Actor: Mall Admin Main flow: A new shop owner seeks a request to open a new shop in the mall. Pre-condition: The person should send the request to the mall admin Post-condition: The mall admin views through the request and decides whether to provide permission or not.

4.5 SETUP SHOP

Description: The Shop owner sets up his shop after obtaining permission from the Mall Admin. Primary Actor: Shop owner Secondary Actor: Mall admin Main flow: The Mall admin decides whether to give permission for a Shop owner to open a new shop.After obtaining permission from Mall admin , shop owner opens his new shop. Pre-condition: Mall admin should have granted request for shop owner for his new shop request. Post-condition: The shop owner sets up his new shop .

4.6 ADD/REMOVE ITEMS

Description: The shop owner manages the shop by adding necessary items and removing unnecessary items. Primary Actor: Shop owner Secondary Actor: Mall admin Main flow: The Shop owner makes an entire stock analysis of the mall and based on customers needs , decides to add and remove items in the shop. Pre-condition: The Shop owner makes a list of items to be added and removed.. Post-condition: After adding and removing , the mall admin will be notified with the stock details.

4.7 CHECK ORDER DETAILS

Description: The customer makes a list of items to be purchased from the shop. Primary Actor: Customer Secondary Actor: Shop owner Main flow: The customer makes a list of items to be purchased from the shop.Then the customer as well as the shop owner makes an order and both of them check it. Pre-condition: The customer decides a list of items to be purchased and makes a list. Post-condition: The shop owner confirms whether the requested stock is available in the shop.

4.8 ADD/REMOVE ITEMS TO CART

Description: The customer decides whether to make a modification in the order list. Primary Actor: Customer Secondary Actor: Shop owner Main flow: The customer after making an order, confirms the purchase by adding only necessary items to the cart and removing the rejected items. Pre-condition: The customer makes the order and reviews his order based on the availability of items. Post-condition: The checked items are added to the cart and the purchase is confirmed .

4.9 MAKE PAYMENT

Description: At the end of the purchase , the total amount is calculated by the shop owner. Primary Actor: Customer Secondary Actor: Shipping clerk Main flow: The shop owner calculates the total amount to be paid and the customer makes the requested to finish the purchase. Pre-condition: The shop owner calculates the total amount of the items purchased by the customer. Post-condition: The total amount will be paid by customer to the shop owner and the items will be delivered.

4.10 ADD/VIEW GUESTBOOK

Description: The Mall admin maintains a guestbook to maintain a correlation between the customers and shop owners of the mall. Primary Actor: Customer Secondary Actor: Mall admin Main flow: The customer can provide his/her feedback about the mall through a guestbook and can also view other custoomers feedback .The mall admin later views through the guestbook and makes appropriate changes in the mall Pre-condition: The customer enters his/her feedback in the guestbook . Post-condition: The mall admin then reviews through the guestbook and makes appropriate changes in the mall as and when needed.

5.ACTIVITY DIAGRAM
5.1 Shop proposal Activity:

Unregistered

Proposal Draft

Partial changes

Completed

submit Disapproved

Approved

Setup Shop

5.2 CUSTOMER ACTIVITY:

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Enter Mall

Login

Enter a Shop

Browse List of items

Modify items in cart Add item to Cart

Exit Mall Buy items in cart

Exit shop

view/add comments in GuestBook

6.SEQUENCE DIAGRAM
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6.1 Customer Authentication

6.2 ADD TO SHOPPING CART & VIEW SHOPPING CART

6.3 Customer buying product

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6.4 Shop Proposal

6.5 Guest Book

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7. IDENTIFICATION OF CLASS
Analysing the problem statement by looking for nouns and noun phrases, the following classes have been identified as follows: Customer Customer name Customer address Email address Phone number Sales clerk Shopping cart Quantity Catalogue Customer info Product info Username Password Product Quantity Product Price Product Brand Product description Product title Central server Mode of payment 14

Amount Personal details Customer ID no. Order form Order number Order date Reviewing the redundant classes and building common vocabulary, different words describing the same idea are grouped. Customer name, Customer address, Email address, Phone number= Customer Order form, Order number, Order date= Order Product Quantity, Product Price, Product Brand, Product Description, Product title= Product Reviewing possible attributes: Customer name, Customer address, Email address, Phone number: Attributes of Customer Shop id, password: Attributes outs of Shop Owner Customer, date, comment: Attributes of Guestbook Password: Attributes of Mall Owner Name, Shops, Guest Book: Attributes of Mall Name, items, customers, Shop id, owner: Attributes of Shop Item name, item id, shop id, price: Attributes of Item Name, address, phone, email: Attributes of Person Item name: Attribute of Shopping Cart

Reviewing the class purpose: Customer: An individual who purchases the product. Shopping cart: A class that contains complete details of all the purchased products. Item: A class that contains the product details lake product price, type, brand, description, title. Mall Owner: An individual or group of persons who approves the proposal and confirms the deal and also maintains guest books Shop: A Class that contains list of item available in the shop Mall: A Class that is maintained by Mall owner Shop Owner: An individual who has shop id, password and maintains the Shop. Person: An individual who purchases the product.

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8. INITIAL CLASS DIAGRAM

RELATIONSHIP ANALYSIS
8.1 DEVELOPING INITIAL CLASS DIAGRAM

Person

Mall owner

Guest book Shop owner

Customer

Mall Shop

Shopping Cart

Item

8.2 DEFINING ASSOCIATION RELATIONSHIPS

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CLASS Customer Item Shopping cart Mall Shop Owner Guest Book

RELATED CLASS Customer, Shopping cart Shopping cart Item, Customer Shop, Guest Book Customer, Guest Book Customer, Shop Owner

ASSOCIATION NAME Owns, keeps Stores Stores, keeps Has, has Have, Contains Writes , views

CARDINALITY One, One Zero or More Zero or more, One One or more, One Zero or more. One Zero or more, one

8.3 Class Responsibility Collaborations (CRC):

Class: Person Attributes: name, address, phone, email. Responsibilities: Collaborations:

Class: ShopOwner Super Class : Person Attributes: shop_id, password. Responsibilities: Maintain Shop: Add/remove/sell items. Discontinue shop. Collaborations: Shop, Item: Add/Remove/Sell items. MallOwner: Discontinue shop.

Class: MallOwner Super Class: Person Attributes: password. Responsibilities: Maintain Mall:

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Approve/Disapprove shop proposals, send notification to shop owners. Maintain Guestbook: View/Delete guestbook entries. Collaborations: Mall: Add/Delete Shops. ShopOwner: Send Notification about approve/disapprove proposals Guestbook: View/Delete guestbook entries . Class: Customer Super Class: Person Attributes: Responsibilities: Take comments about products and shopping experience. Get list of shops in the mall. Get list of items in the shop. Add, delete items to/from shopping cart Collaborations: ShoppingCart, Item: Add, Delete items from/to shopping ca Mall: Ask list of shops, take cart from mall. Shop: Ask list of items. Guestbook:Comments about shopping experience.

Class: Mall Attributes: name, shops, customers, guestbook, owner. Responsibilities: Set Owner after authentication. Create Shops. Display list of existing shops. Allocate shopping cart to each customer entering the shop. Take User Comment and add to guestbook. Welcome new Customer. Maintain Customer record in mall. Collaborations: Shop: Maintain record of shops, Create new shop. Owner: Authentication. 18

Guestbook: Add new Comments by Customers. Customer: Add new Customer when he/she enters. ShoppingCart: Allocate to new user.

Class: Shop Attributes: name, items, customers, owner, shop_id. Responsibilities: Set Owner after authentication. Maintain Customer record in shop. Maintain Item record in shop. Add new items to shop. Reject defected items. Do billing of customer selected items. Display items in the shop. Collaborations: Owner: Authentication. Customer: Add new Customer when he/she enters. Item, ShoppingCart: Maintain items, bill items selected from this shop.

Class: Item Attributes: name, item_id, shop_id, price. Responsibilities: Display price. Collaborations:

Class: ShoppingCart Attributes: items Responsibilities: Add item. Delete item. Collaborations: Item: Add, delete item.

Class: Guestbook

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Attributes: customer, date, comment. Responsibilities: Enlist Comments. Add /Delete Comments. Collaborations:

10. IDENTIFYING METHODS & ATTRIBUTES:

Here's a brief description of the objects and methods, we identified with respect to our project. Mall Mall will provide a single roof for various shops. The mall performs the creation of a set of different shops, such as a book store, a shoe store, etc. The mall greets an arriving customer, performs authentication for him/her and allocates him/her the shopping cart. Mall presents the customer with a list of different stores availble and allows the customer to shop at any of stores in the mall. Some of the things a customer can do at the mall are: Get a list of available stores Get a shopping cart Enter a store /shop Notable Attributes: name - the name of the mall shops - a collection of stores of different types customers - the customers currently in the mall owner the owner of the mall. guestbook a collection of comments by different customers Possible Methods: void enter(Customer c) - customer c enters the mall void exit(Customer c) - customer c exits the mall ShoppingCart getShoppingCart - returns an empty shopping cart Enumeration customers() - returns an enumeration of the customers in the mall void checkout(shoppingCart cart) - checkout and purchase the items in the shopping cart Shop: The Abstract superclass for a shop Notable Attributes: 20

name - the name of the store storeId - unique ID for the store items - items available for sale in the store customers - the customers currently in the store owner the owner of the shop Possible Methods: abstract void enter(Customer c) - customer c enters the store abstract void exit(Customer c) - customer c exits the store Enumeration customers() - returns an enumeration of the customers in the store Enumeration items() - returns an enumeration of the items available for sale in the store abstract void addToCart(shopingCart, item) - add an item to the shopping cart abstract void removeFromCart(shopingCart, item) - remove an item from the shopping cart BookStore: A possible subclass of Store ShoeStore: A possible subclass of Store GameStore: A possible subclass of Store

Item: An item for sale in a store Notable Attributes: itemName - the name of the item itemId - unique ID for the item storeId - the ID of the store from which the item came price - the price of the item Customer: A customer visiting the mall. This class extends the general person class. Notable Attributes: shoppingCart - the shopping cart being used by the customer store - the store the customer is currently in.

Possible Methods: addItemToCart() - adds a given item to shopping cart writeGuestBook() - adds his/her comments to guest book 21

removeItemFromCart() removes the added item from cart. ShoppingCart : A shopping cart for the customer. Notable Attributes: items - items currently in the shopping cart Possible Methods: Enumeration items() - returns an enumeration of the items currently in the cart addItem()- adds a given item to collection removeItem() removes the given item from the collection. calcSubTotal() calculates the incremental total of all the items in the cart. GuestBook: Customers visiting the mall can send there comments about the shopping experience at the mall to mall admin via guestbook. Each cutomer will have comment as an attribute field and the guestbook is the collection of such comments and is an attribute of the Mall class. Notable Attributes: comments customer date Possible functions: Add comment() View comments() Delete comments()

MallOwner: The owner of the mall or mall admin as referred in the class diagram above. This class also extends the person class. Notable Atttributes: password Possible functions: Notify() notifies the request for shop viewGuestBook() views the comments in the guest book ShopOwner: The owner of a shop. Each shop has a owner. This class also extends the person class. 22

Notable Atttributes: password shop_id Possible functions: Discontinue_shop() Person: Notable Atttributes: name email phone address

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REFINING INITIAL CLASS DIAGRAM

12. REFINING METHODS & ATTRIBUTES

Refining attributes of Mall class: After refining, the method of mall class is: #enter: void #exit: void #getShoppingCart: Shopping Cart #customers: enumeration #checkOut: void

Refining methods of Shop class:

After refining, the attributes of Shop class is: #enter(): void # exit(): void #customers(): enumeration #items(): enumeration #addToCart(): void

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# removeFromCart() : void

Refining methods of Customer class:

After refining, the attributes of Customer class is: #addItemToCart(): void #writeGuestBook(): void #removeItemFromCart(): void

Refining methods of Shopping Cart class:

After refining, the attributes of shopping Cart class is: # items(): enumeration #addItem(): void #removeItem(): void #calcSubTotal(): void

Refining methods of Guest Book class:

After refining, the attributes of Guest Book is: #Add_comment(): void #View_comments(): void #Delete_comments(): void

Refining methods of Mall Owner class:

After refining, the Mall Owner class is: #Notify(): void #viewGuestBook(): void

Refining methods of Shop Owner class:

After refining, the Shop Owner class is: #Discontinue_shop(): void

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14. DETAILED CLASS DIAGRAM

15. CODE SNIPPETS AND SNAPSHOTS

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