Usability Test Sami Wallace TC-1111

Testers: I chose the two testers based on their familiarity level with AdAstra (none) and their ability to do the test in the time I had to complete it. They represented two very different ages and technological abilities. The two users gave different feedback which was very useful. Setting: User 1 completed the usability test in Rosenberg Hall around 10pm. The setting was quiet which was advantageous. User 2 completed the test in his office. The familiar setting helped create the type of environment that he would usually request a room. Method: I observed both users from about 5 feet away. I wrote down where they got stuck and how I could possibly help that situation. They filled out a questionnaire afterwards and gave any other comments verbally. Results: The results were positive for my reference guide and provided very good suggestions. Both users contributed constructive criticism that I used to edit my guide. I added the web site to the guide after the first user test. This eliminated a source of frustration for user 2. User 2 was confused about where the buttons were at some points. I added locations in the descriptions to solve this problem. I also added the arrows after completing the usability test. Overall, the usability test was a new experience for me that was very successful.

Usability Test Sami Wallace TC-1111

User 1: Name: Josh Ruehlow Email:ruehlowj@msoe.edu Gender: Male Age: 20 Profession: Student Education Level: Junior in College Race: Caucasian Home State: WI Time Given: 5 minutes Time Taken: 4 minutes 40 seconds Answers were collected using a written survey then extra comments were orally communicated. Q and A: Where did you get frustrated? Finding AdAstra on the MSOE website Where were any gaps in content? Sometimes it didnt tell you to submit but needing to submit was logical to get to the next step. Was everything in logical order? Yes, the steps followed what to do on the website. Was the wording clear? Yes it matched AdAstra and was to the point. List positive attribute of the design: -It was interactive -Liked the screenshots List negative attributes of the design: -None Extra comments: The contact people were a good add-on. User 2: Name: Douglas Nelson Email: nelson@msoe.edu Gender: Male Age: 55 Profession: Engineer / Instructor Education Level: Masters degree Race: Caucasian Home State: NY Time Given: 5 minutes Time Taken: 6 minutes 10 seconds Answers were collected using a written survey then extra comments were orally communicated. Q and A: Where did you get frustrated? I had to search for some of the buttons on the page. Where were any gaps in content? contact information for the contact people at the end if possible. Was everything in logical order? Very much so! Was the wording clear? Very concise and clear. List positive attribute of the design: -Cohesive -Good pictures -Liked the colors -Could be printed as a whole if the bubbles were large enough on the paper List negative attributes of the design: -Nope! Extra comments: Good job!