MLS 610 Biomedical Laboratory Management Fall 2012

Classes: M/W 2:10 -3:30 PM SLS G26 Instructor: Barry Corriveau Kendall 215 (Tel) 862-0133 E-mail: barry.corriveau@uhn.edu Office hours: M- 11:00 am -12:00 noon; a.m; W-10:30-12:00 noon;., Th-2:00-3:30 pm Or by appointment ( at least 24 hours notice) Text: Laboratory Management: Principles and Processes (3nd Edition) 2013 Denise Harmining F.A. Davis (Pub.)

Performance Assessments:
Four Short Written Quizzes (5% of total grade each ) Five research/comment papers (2-3 pages each) pages) (5% of total grade each) 20%

25%

Projects/ Case Studies (55% of total grade) Cost-Analysis Project (group) 20% of total grade Marketing Case Study (group) 20% of total grade Employee Turnover Case Study 10% of total grade 15% of total grade Optional Comprehensive Final Examination (Multiple choice) 70-79% grade= 2 points added to final grade 80-89% grade= 3.5 points added to final grade 90-100% grade= 5 points added to final grade

20% 20% 15% 100%

Note: Quiz grades are not scaled. If a question has been determined to be not applicable to the course objectives, or was improperly written, it will not be counted in the grade. Please see me regarding any questions or issues about your individual performance.

Course expectations:
*Purchase and use the required textbook. This book will be needed for class sessions readings and assignments. *PowerPoint slides used during class will not be reproduced in Blackboard if information is taken from the required text. *Fully comply with all University of New Hampshire academic honesty policies including not practicing plagiarism, as explained in the Student Rights, Rules and Responsibilities Handbook. ( See below for more details and violation penalties)

* Attend class as scheduled and on time. There is no grade penalty for missing classes but random attendance will be taken and used for future recommendations and advising as needed. *Read all assignments before attending class. *Exhibit courteous and respectful behavior at all times to all class members and the instructor. *Turn off your cell phone. If expecting an emergency call, notify the instructor before class begins and put cell phone on vibration mode. When answering, please leave class. Keep your cell phone off your desk and out of sight. *Ask questions as needed, but be prepared to explain why/what you do not understand about the topic and/or answer clarifying, probing questions from the instructor. * A laptop us allowed but misuse during class will result in its removal for the semester. *Participate in class discussions and questioning and assignment review sessions. *Complete all required assignments by given deadline. Late assignments will not be accepted and a grade of zero will be given for that assignment except in documented, significant extenuating circumstances (at the discretion of the instructor). *Take all written exams and quizzes as scheduled. No make-up examinations/quizzes will be given except in documented significant,extenuating circumstances (at the discretion of the instructor). Unexcused absence will result in a grade of zero for the quiz/exam.

Academic Honesty
Below are just some of the examples of academic dishonesty. Students should review the complete list in the UNH Student Rights, Rules and Responsibilities Handbook . (www.unh.edu/student/rights). .

Written Classroom Examinations Using oral, written, visual, or other forms of communication intended to give or receive assistance Looking at or copying anothers work Using unauthorized materials (texts, notes, etc.) Having a surrogate take the exam Altering your work after an exam has been returned and resubmitting it Obtaining and/or using an upcoming exam ahead of time Out-of-Class Work ( for assignments designated by instructor as individual work) Consulting with another student about homework, laboratory reports, etc Copying another student' s homework, laboratory reports, etc. and submitting them as your own Providing assistance to another student in completing assignments such as case studies, lab reports, laboratory math, etc. Plagiarism( for assignments designated by instructor as individual work) The acquisition by purchase or otherwise of a part or the whole of a piece of work which is represented as the students own. The representation of the ideas, data, or writing of another person as the students own work, even though some wording, methods of citation, or arrangement of evidence, ideas, or arguments have been altered Concealment of the true sources of information or ideas in any work.

Misrepresentation ( for assignments designated by instructor as individual work or group work) Having another person represent or stand in for oneself in circumstances where the students attendance and/or performance is required . Leaving a class, laboratory, etc. without permission but after attendance has been taken Having another person author ones written work Submitting work originally submitted for one course to satisfy the requirements of another course, without prior consent of the instructor Forging or using anothers signature Altering or destroying academic records and documents Presenting false data, experimental results, or physical results Academic Policy Infringing on the rights of other students to fair and equal access to academic resources Duplicating course materials expressly forbidden by the instructor Ignoring or willfully violating class or laboratory instructions or policies

Penalties for Violation of Academic Honesty

A first-time violation of the following will result in dismissal from the class and an "F" grade. You will also be referred to the COLSA Dean's office. Written Classroom Examination Out-of-Class Work Plagiarism Misrepresentation A first-time violation of the following will result in a formal, written reprimand that will be placed in the student's personnal file and later used in evaluations/recommendations: Academic Policy Subsequent volations of the Academic Policy will result in a decrease in course final grade of 5% for each offense, additional documentation in your personnal file and the loss of a recommendation for clinical internships.

Citing sources for case studies and laboratory reports

You must give credit for your reference sources. For information taken from the required text, cite the chapter and page. For information found on the web, cite the website in parentheses and provide a copy of the information. For information cited from other reference textbooks, cite the title of the book, author, publisher, date of publication and page(s) Students who do not cite sources and/or have similar/identical phrases or wording in their reports as other students will penalized according to the Course Plagiarism Policy at the discretion of the instructor. Wikipedia cannot be used.

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BMS 610- Biomedical Laboratory Management Fall 2012 Syllabus

NOTE: This syllabus is subject to change at the discretion of the instructor.

Date

Topic

Readings

27-Aug Introduction & Course syllabus and policies Distribute Research/Analysis/Comment Paper #1 29-Aug Historical Healthcare Overview

Chap. 2 pgs. 48-57 Chap. 10 pgs. 241-243 Chap. 14 pgs. 360-363 Other readings: pgs. 67-78 pgs. 181-182

3-Sep No classes 5-Sep Historical Healthcare Overview(cont.) Introduction to Organizational Structure Research/ Analysis/ Comment Paper #1 due

Chap. 2 pgs. 35-56

10-Sep Introduction to Clinical Laboratory Finance and Cost Analysis 12-Sep Introduction to Clinical Laboratory Finance (cont.) and Cost Analysis Clinical Laboratory Cost Accounting Distribute Cost-Analysis Case Study ( Due Oct. 3) 17-Sep Clinical Laboratory Cost Accounting (Cont.) . 19-Sep Budgeting Staffing/Scheduling 24-Sep Staffing/Scheduling (cont.) . Principles of Management-Management Functions

Chap. 10 pgs. 248-267

Chap. 11 pgs. 268-295

Chap. 12 pgs 299-337 Chap. 16 pgs. 398-429

Chap. 4 pgs 90-111 Chap. 3 pgs. 76-79

26-Sep Principles of Management-Management Functions (cont.) Quiz # 1 1-Oct Clinical Laboratory Regulations Distribute Research/ Analysis/ Comment Paper #2 3-Oct Cost Analysis project Due Class Discussion of Cost Analysis Project Clinical Laboratory Regulations (cont.)
8-Oct 10-Oct

Chap. 15 pgs. 379-397

No classes Managing of Point-of-Care (POC) Testing Marketing Laboratory Services (including outreach) Research/ Analysis/ Comment Paper #2 due

Handouts Chap. 18 pgs. 451-470 .

15-Oct Marketing Laboratory Services (including outreach) (Cont.) Distribute Marketing Case Study (Due 11/5) 17-Oct Quiz # 2 Computer-Based Laboratory Information Systems Distribute Research/ Analysis/ Comment Paper #3 22-Oct Computer-Based Laboratory Information Systems (cont.) . Motivational Theories Principles of Leadership 24-Oct Principles of Leadership (cont.)

Chap. 17 pg. 429-450

Handouts Chap. 3 pgs. 61-85 . Chap. 3 pgs. 61-85

29-Oct Human Resource Management: Labor Laws; Research/ Analysis/ Comment Paper # 3 due 31-Oct Human Resource Management: Labor Laws (Cont.) Recruiting and Selecting Employees; Job Descriptions 5-Nov Recruiting and Selecting Employees; Job Descriptions(Cont.) Interviewing Marketing Case Study Due Distribute Research/ Analysis/ Comment Paper #4

Chap. 6 pgs. 147-171

Chap. 7 pgs. 172-192

Handouts Chap. 7-pgs. 179-180

7-Nov Human Resource Management: Performance Appraisals and Competency Assessment

Chap. 7 pgs. 180-182 Chap. 8 pgs. 193-218 Handouts

13-Nov Quiz # 3 Distribute Employee Turnover Case Study 9 (Due 12/5) Performance Appraisals and Competency Assessment (cont.) Quality Management Research/ Analysis/ Comment Paper # 4 due 14-Nov Quality Management (cont.) Distribute Research/ Analysis/ Comment Paper # 5 19-Nov Ethical issues in Healthcare/Laboratory Management:

Chap. 1 pg. 3-29

Chap. 17 pgs. 325-344

21-Nov No class 26-Nov . Ethical issues in Healthcare/Laboratory Management: (Cont.) Utilizing Personal Resources Education and, Training Chap. 17 pgs. 325-344 Chap. 9 pgs. 219-235 Handouts .

Research/ Analysis/ Comment Paper # 5 due 28-Nov Quiz # 4 . Education and Training (cont.)

3-Dec

Education and Training (cont.)

5-Dec Catch-up and Wrap-up Employee Turnover Case Study Due . TBA Optional Final Examination