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customer care centre. Country HONG KONG Customer Care Centre (852) 3698-4698 Web Site www.samsung.com/hk www.samsung.com/hk_en/
user manual
LED TV
Thank you for purchasing this Samsung product. To receive more complete service, please register your product at
www.samsung.com/hk
2012 Samsung Electronics Co., Ltd. All rights reserved. BN68-04013E-01
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For more information on How to use the e-Manual. (P.13) Figures and illustrations in this user manual are provided for reference only and may differ from actual product appearance. Product design and specifications may be changed without notice.
When using a stand or wall mount, use parts provided by Samsung Electronics only. x If you use parts provided by another manufacturer, it may result in a problem with the product or an injury due to the product falling. The appearance may differ depending on the product.
10 cm
If you attached some stickers on the TV screen, it remains some debris after removing the sticker. Please clean it to watch TV. The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches. Storage and Maintenance Storage and Maintenance
Do not spray spray water or a cleaningdirectlydirectly onto Clean the product soft cloth cloth dapped in small Clean the product with soft cloth dapped in Do not Do notwater oror a cleaning agent directly onto Clean the product with awith aasoftdapped in a smallaasmall spray water a cleaning agent agent onto the product. Any liquid liquid goes into the product may amount of the product. Any that that goes product may the product. Any liquid that goes into theinto the productamount of water. water. amount of water. cause a failure, failure, electricelectric shock. cause a re, or re, or shock. may cause a failure, fire or electric shock.
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Accessories
Please make sure the following items are included with your TV. If any items are missing, contact your
dealer.
The items' colors and shapes may vary depending on the models. Cables not included in the package content can be purchased separately.
y Remote Control & Batteries (AAA x 2) y User Manual y Safety Guide y Power Cord
Holder-Wire Stand
y An administration fee may be charged if either (a) an engineer is called out at your request and there is no defect in the product. (i.e.where you have failed to read this manual.) (b) you bring the unit to a repair centre and there is no defect in the product. (i.e.where you have failed to read this manual.) y The amount of such administration charge will be advised to you before any work or home visit is carried out.
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TV Controller
TV Controller is a multi directional button that helps navigate without remote control.
Function Menu
CONTENT
The product colour and shape may vary Exits the menu when pressing the
Remote Control Sensor TV Controller
controller more than 1 second. (i.e.when you access the Source.) the controller to the up/down/left/ right directions, be sure not to press the controller. If you press it first, you cannot operate it to move the up/down/ left/right directions.
UP/DOWN: Channel LEFT/RIGHT: Volume Press: Features
Power on Adjusting the volume Selecting a channel Using the function menu Selecting the MENU (m)
Turns the TV on by pressing the controller in standby mode. Adjusts the volume by moving the controller from side to side when the power is on. Selects a channel by moving the controller up and down when the power is on. Press the controller when the power is on, then the function menu screen appears. If you press it again, the function menu screen disappears.
Selects the MENU (m) by moving the controller in the function menu screen. The OSD (On Screen Display) of your TVs feature appears. Selecting the Contents Selects the Contents Home (CONTENT) by moving the controller in the Home (CONTENT) function menu screen. The Contents Home main screen appears. Selects the Source (s) by moving the controller in the function menu screen. Selecting the Source (s) The Source list screen appears. Selects the Power off (P) to turn the TV off by moving the controller in Power off (P) the function menu screen. Standby Mode Do not leave your TV in standby mode for long periods of time (when you are away on a holiday, for example). A small amount of electric power is still consumed even when the power button is turned off. It is best to unplug the power cord.
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This special remote control for the visually impaired provides braille points on the power, channel,
volume and number buttons.
Returns to the previous channel. Cuts off the sound temporarily. Changes channels.
Displays the channel list on the screen . Views the Contents Home. Quickly select frequently used functions. Selects the on-screen menu items and changes the values seen on the menu. Returns to the previous menu. Exits the menu. Use these buttons according to the direction on screen. Use these buttons in a specific feature. For more information please refer to the instructions in the e-Manual. Displays the EPG(Electronic Programme Guide). Brings up the OSD. Displays information on the TV screen.
E-MANUAL: Displays the e-Manual. P.SIZE: Selects the picture size. AD/SUBT.: Turns the audio description on and off/Displays the digital subtitles.
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Connecting to Aerial
When the TV is initially powered on, basic settings proceed automatically.
ANT OUT
Initial Setup
When the TV is initially powered on, a sequence of on-screen prompts will assist in configuring basic settings. Press the POWERP button. Setup is available only when the Source is set to TV.
1 2
Press the or button, then press the E button. Select the desired OSD (On Screen Display) language. Press the or button, then press theE button. Select the Home Use mode. Store Demo Mode is for retail environments.
Store Demo is only for shop display. If you select it, several
3 4 5
functions are not able to use. Please select Home Use when you watch at home. Press the or button, select Air or Cable . and press or to select a channel, then press E button to begin memorizing all of the available channels.
If You Want to Reset this Feature... Select System - Plug&Play (Initial Setup). Enter your 4 digit PIN number. The default PIN number is 0-0-00. If you want to change the PIN number, use the Change PIN function. You should do Setup (MENU System) again at home although you did in shop.
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Connecting to AV Device
Available Devices: DVD, Blu-ray Player, HD Cable Box, HD STB (Set-Top-Box) Satellite Receiver, Cable Box, Satellite Receiver
HDMI OUT
x x
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Contents
Y R W Y
VIDEO OUT
AUDIO OUT
COMPONENT/AV IN
VIDEO
R -AUDIO- L
AV Connection
Component Connection
AUDIO OUT
COMPONENT OUT
R -AUDIO- L
PR
PB
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Headphone
H: You can connect your headphones to the headphones output on your set. While the
x x
Sound function may be restricted when connecting headphones to the TV. Headphone volume and TV volume are adjusted separately.
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Connecting to PC
DVI OUT
HDMI OUT
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Display Modes (HDMI/DVI Input) For EH5000/6000 series, optimal resolution is 1920 x 1080 @ 60 Hz. See full available resolution as below.
Mode IBM Resolution 640 x 350 720 x 400 640 x 480 MAC 832 x 624 1152 x 870 640 x 480 640 x 480 640 x 480 800 x 600 800 x 600 800 x 600 1024 x 768 1024 x 768 1024 x 768 VESA DMT 1152 x 864 1280 x 720 1280 x 800 1280 x 1024 1280 x 1024 1366 x 768 1440 x 900 1600 x 900RB 1680 x 1050 1920 x 1080 Horizontal Frequency (kHz) 31.469 31.469 35.000 49.726 68.681 31.469 37.861 37.500 37.879 48.077 46.875 48.363 56.476 60.023 67.500 45.000 49.702 63.981 79.976 47.712 55.935 60.000 65.290 67.500 Vertical Frequency (Hz) 70.086 70.087 66.667 74.551 75.062 59.940 72.809 75.000 60.317 72.188 75.000 60.004 70.069 75.029 75.000 60.000 59.810 60.020 75.025 59.790 59.887 60.000 59.954 60.000 Pixel Clock Frequency (MHz) 25.175 28.322 30.240 57.284 100.000 25.175 31.500 31.500 40.000 50.000 49.500 65.000 75.000 78.750 108.000 74.250 83.500 108.000 135.000 85.500 106.500 108.000 146.250 148.500 Sync Polarity (H / V) +/-/+ -/-/-/-/-/-/+/+ +/+ +/+ -/-/+/+ +/+ +/+ -/+ +/+ +/+ +/+ -/+ +/+ -/+ +/+
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Contents
For EH4000 series, optimal resolution is 1366 x 768 @ 60 Hz. See full available resolution as below.
Mode IBM Resolution 640 x 350 720 x 400 640 x 480 832 x 624 640 x 480 640 x 480 640 x 480 800 x 600 800 x 600 VESA DMT 800 x 600 1024 x 768 1024 x 768 1024 x 768 1280 x 720 1366 x 768 Horizontal Frequency (kHz) 31.469 31.469 35.000 49.726 31.469 37.861 37.500 37.879 48.077 46.875 48.363 56.476 60.023 45.000 47.712 Vertical Frequency (Hz) 70.086 70.087 66.667 74.551 59.940 72.809 75.000 60.317 72.188 75.000 60.004 70.069 75.029 60.000 59.790 Pixel Clock Frequency (MHz) 25.175 28.322 30.240 57.284 25.175 31.500 31.500 40.000 50.000 49.500 65.000 75.000 78.750 74.250 85.500 Sync Polarity (H / V) +/-/+ -/-/-/-/-/+/+ +/+ +/+ -/-/+/+ +/+ +/+
MAC
SERVICE
SERVICE
NOTE
x x x x x x x x
If an HDMI to DVI cable is connected to the HDMI IN 1(DVI) port, the audio does not work. PC(D-Sub) and PC/DVI AUDIO IN input are not supported. Connecting through the HDMI cable may not be supported depending on the PC. The headphone jack supports only the 3 conductor tip-ring-sleeve (TRS) type. For HDMI/DVI cable connection, you must use the HDMI IN 1(DVI) jack. The interlace mode is not supported. The set may operate abnormally if a non-standard video format is selected. Separate and composite modes are supported. SOG(Sync On Green) is not supported.
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Source
TV / HDMI1/DVI / HDMI2 / AV / Component / USB Use to select TV or other external input sources such as DVD / Blu-ray players / cable box / STB satellite receiver connected to the TV. In the displaying Source list, connected inputs will be highlighted.
PC(D-Sub) input is not supported. If you want to connect PC to the TV, use HDMI1/DVI input. Press the TOOLS button.
x Edit Name
You can set an external input sources name you want.
When connecting a PC to the HDMI IN 1(DVI) or HDMI IN 2 port with HDMI cable, you should set the TV to PC mode under Edit Name. When connecting a PC to the HDMI IN 1(DVI) port with HDMI/DVI cable, you should set the TV to DVI PC mode under Edit Name. When connecting an AV devices to the HDMI IN 1(DVI) port with HDMI/DVI cable, you should set the TV to DVI Devices mode under Edit Name.
x Information
You can see detailed information about the connected external device.
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Contents
How to use the e-Manual
You can find instructions about your TVs features in the e-Manual in your TV. To use, press the E-MANUAL button on your remote. Move the cursor using the u/d/l/r buttons to highlight a category, then a topic, and then press the E button. The e-Manual displays the page you want to see.
Basic Features
Picture Menu Sound Menu
Operation Buttons: } Index: Displays the index screen. E Enter: Selects a category or sub-menu. e Exit: Exit the e-Manual. Viewing the Contents:
a Try now: Displays the OSD menu that corresponds to the topic. To return to the e-Manual screen,
press the E-MANUAL button.
b Home: Moves to the e-Manual home screen. L Page: Moves to previous or next page. { Zoom: Magnifies a screen. You can scroll through the magnified screen by using u / d buttons.
Select the Zoom, and then press E to magnify the screen. You can scroll through the magnified screen by using the / buttons. To return to the screen to normal size, press the RETURN button.
How to Toggle between an e-Manual Topic and the Corresponding OSD Menu(s)
This function is not enabled in some menus. You cannot use Try now directly if the TV is set to an external input source.
Method 1 1. If you want to use the menu that corresponds to an e-Manual topic, press the red button to select Try now. 2. To return to the e-Manual screen, press the E-MANUAL button. Method 2 1. Press the E button when a topic is displayed. Are you sure? appears. Select Yes, and then press the E button. The OSD window appears. 2. To return to the e-Manual screen, press the E-MANUAL button.
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Installing the Wall Mount Kit The wall mount kit (sold separately) allows you to mount the TV on the wall. For detailed information on installing the wall mount, see the instructions provided with the wall mount items. Contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the TV on your own. Wall Mount Kit Specifications (VESA) The wall mount kit is not supplied, but sold separately. Install your wall mount on a solid wall perpendicular to the floor. When attaching to other building materials, please contact your nearest dealer. If installed on a ceiling or slanted wall, it may fall and result in severe personal injury.
NOTE
x x x x x x x x
Standard dimensions for wall mount kits are shown in the table below. When purchasing our wall mount kit, a detailed installation manual and all parts necessary for assembly are provided. Do not use screws that do not comply with the VESA standard screw specifications. Do not use screws longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set. For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on their specifications. Do not fasten the screws that are too strongly; this may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents. Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions. Do not mount the TV at more than a 15 degree tilt. Inches 26 32~40 46~60 VESA Spec. (A x B) 100 x 100 200 x 200 400 x 400 Standard Screw M4 M6 M8 4 Quantity
Do not install your wall mount kit while your TV is turned on. It may result in personal injury due to electric shock.
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Contents
Securing the TV to the Wall
Caution: Pulling, pushing or climbing onto the TV may cause the TV to fall. In particular, ensure that your children do not hang over or destabilize the TV; doing so may cause the TV to tip over, resulting in serious injuries or death. Follow all safety precautions provided in the included safety flyer. For added stability and safety, install the anti-fall device as follows.
To Avoid the TV from Falling 1. Put the screws into the clamps and firmly fasten them onto the wall. Confirm that the screws have been firmly installed onto the wall. You may need additional material such as an anchor depending on the type of wall. Since the necessary clamps, screws, and string are not supplied, please purchase these additionally.
2. Remove the screws from the back centre of the TV, put the screws into the clamps,and then fasten the screws onto the TV again. Screws may not be supplied with the product. In this case, please purchase the screws as specifications.
3. Connect the clamps fixed onto the TV and the clamps fixed onto the wall with a strong cable and then tie the string tightly. Install the TV near to the wall so that it does not fall backwards.
It is safe to connect the string so that the clamps fixed on the wall are equal to or lower than the clamps fixed on the TV. Untie the string before moving the TV.
4. Verify all connections are properly secured. Periodically check connections for any sign of fatigue for failure. If you have any doubt about the security of your connections, contact a professional installer.
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Troubleshooting
Issues The TV wont turn on. Solutions and Expalations y Make sure the AC power cord is securely plugged into the wall outlet and the TV. y Make sure the wall outlet is working. y Try pressing the P button on the TV to make sure the problem is not the remote control. If the TV turns on, refer to The remote control does not work." below. y Check cable connections (remove and reconnect all cables connected to the TV and external devices). y Set your external devices (cable/set top box, DVD, Blu-ray, etc.) video outputs to match the connections to the TV input. For example, if an external devices output is HDMI, it should be connected to an HDMI input on the TV. y Make sure your connected devices are powered on. y Be sure to select the TVs correct source by pressing the SOURCE button on the remote control. y Reboot the connected device by reconnecting the devices power cable. y Replace the remote control batteries with the poles (+/) in the right direction. y Clean the sensors transmission window on the remote control. y Try pointing the remote directly at the TV from 5~6 feet away. y Programme the cable/set top box remote control to operate the TV. Refer to the cable/set top box user manual for the Samsung TV code.
There is no picture/video.
The cable/set top box remote control doesnt turn the TV on or off, or adjust the volume.
This LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce.
However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
You can keep your TV as optimum condition to upgrade the latest firmware on web site by USB.
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Specifications
EH4000/5000
Model Name Screen Size (Diagonal) Display Resolution (Optimum) Sound Output Dimensions (WxDxH) Body (mm) With Stand (mm) Weight Without Stand (kg) With Stand (kg) Environmental Considerations Operating Temperature Operating Humidity Storage Temperature Storage Humidity 5W x 2 UA26EH4000 26 inches 1366 x 768 10W x 2 UA32EH4000 32 inches UA32EH5000 32 inches UA40EH5000 40 inches 1920 x 1080 10W x 2 UA46EH5000 46 inches
615.1 x 93.3 x 365.6 738.8 x 93.3 x 436.7 738.3 x 93.1 x 444.6 927.6 x 93.0 x 551.0 1059.8 x 94.3 x 625.6 615.1 x 180.7 x 419.2 738.8 x 191.7 x 493.3 738.3 x 191.6 x 498.1 927.6 x 227.6 x 606.4 1059.8 x 227.6 x 680.7 4.2 4.7 5.7 6.3 5.7 6.4 9.0 11.0 12.0 14.0
10C to 40C (50F to 104F) 10% to 80%, non-condensing -20C to 45C (-4F to 113F) 5% to 95%, non-condensing
EH6000
Model Name Screen Size (Diagonal) Display Resolution (Optimum) Sound Output Dimensions (WxDxH) Body (mm) With Stand (mm) Weight Without Stand (kg) With Stand (kg) Environmental Considerations Operating Temperature Operating Humidity Storage Temperature Storage Humidity UA40EH6000 40 inches UA46EH6000 46 inches 1920 x 1080 10W x 2 927.6 x 93.0 x 555.2 1059.8 x 94.3 x 629.9 1250.6 x 94.3 x 736.3 1374.1 x 94.5 x 807.0 927.6 x 227.6 x 606.4 1059.8 x 227.6 x 695.4 1250.6 x 227.6 x 788.7 1374.1 x 329.9 x 858.9 9.0 11.0 12.0 14.0 18.0 20.6 23.2 27.3 UA55EH6000 55 inches UA60EH6000 60 inches
10C to 40C (50F to 104F) 10% to 80%, non-condensing -20C to 45C (-4F to 113F) 5% to 95%, non-condensing
Design and specifications are subject to change without prior notice. For information about power supply, and more about power consumption, refer to the label attached to
the product.
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License
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Contents
Responsibility for the Pay Service (Cost to Customers)
When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a Product Defect
Product damage caused by customer's mishandling or wrong repair. If a product damage is caused by;
x x x x x x
External impact or drop. Use of supplies or separately sold product unspecified by Samsung. Repair from a person who is not an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd. Remodeling or repairing the product by customer. Using it with incorrect voltage or non-authorised electrical connections. Not following the "cautions" in User Manual.
Others
x x
If product fails by natural disaster (lightning, fire, earthquake, flood damage, etc). If consumable components are all used up (Battery, Toner, Fluorescent Lights, Head, Vibrator, Lamp, Filter, Ribbon, etc.).
If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual first.
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e-ManualP.13)
JPEG 4:3
10 10 10 10
10 10
10
Do not Do not spray water or a cleaningdirectly directly onto the productproductsoft cloth dapped in a small spray water or a cleaning agent agent onto Clean Clean the with a with a soft cloth dapped in a small the product. Any liquid that goes into theinto the may may of water. the product. Any liquid that goes product productamountamount of water. cause acause a re, or electric electric shock. failure, failure, re, or shock.
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y AAA2 y y y
a) b)
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CONTENT
()
///
///
/ /
()
m CONTENT s P
m OSD ( ) CONTENT s P
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EPG OSD
AAA2
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ANT OUT
1 2
E OSD E
m
5
s 5
3 4 5
E
E
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AV
DVDHD HD STB
HDMI, HDMI/DVI
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Y R W Y
COMPONENT/AV IN
VIDEO
R -AUDIO- L
AV
R -AUDIO- L
PR
PB
1080p AV480i
AV IN , AV IN [Y/VIDEO] AV
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OPTICAL
H:
x x
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PC
HDMI HDMI/DVI
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640 x 350
(kHz) 31.469 31.469 35.000 49.726 31.469 37.861 37.500 37.879 48.077 46.875 48.363 56.476 60.023 45.000 47.712
(Hz) 70.086 70.087 66.667 74.551 59.940 72.809 75.000 60.317 72.188 75.000 60.004 70.069 75.029 60.000 59.790
(MHz) 25.175 28.322 30.240 57.284 25.175 31.500 31.500 40.000 50.000 49.500 65.000 75.000 78.750 74.250 85.500
IBM 720 x 400 640 x 480 MAC 832 x 624 640 x 480 640 x 480 640 x 480 800 x 600 800 x 600 VESA DMT 800 x 600 1024 x 768 1024 x 768 1024 x 768 1280 x 720 1366 x 768
SERVICE
x x x x x x x x
HDMI/DVI HDMI IN 1(DVI) PC(D-Sub) PC/DVI PC HDMI 3 (TRS) HDMI/DVI HDMI IN 1(DVI) SOG
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/ HDMI1/DVI / HDMI2 / AV / / USB DVD / / / STB
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e-Manual
e-Manual E-MANUAL u/d/l/r E e-Manual
O MENUm
e-Manual E
l/r E
e-Manual OSD
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(VESA)
x x x x x x x x
VESA VESA VESA VESA 15 26 32~40 46~60 VESA (A x B) 100 x 100 200 x 200 400 x 400 M4 M6 M8 4
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1.
2. 3.
4.
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AC P ( ) (/DVD) HDMI HDMI SOURCE 5 6 //
LED USB
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EH4000/5000
5W x 2 UA26EH4000 26 1366 x 768 10W x 2 UA32EH4000 32 UA32EH5000 32 UA40EH5000 40 1920 x 1080 10W x 2 UA46EH5000 46
x x (mm) 615.1 x 93.3 x 365.6 (mm) 615.1 x 180.7 x 419.2 (kg) (kg)
4.2 4.7
5.7 6.3
5.7 6.4
9.0 11.0
12.0 14.0
EH6000
x x (mm) (mm) (kg) (kg) UA40EH6000 40 UA46EH6000 46 1920 x 1080 10W x 2 UA55EH6000 55 UA60EH6000 60
9.0 11.0
12.0 14.0
18.0 20.6
23.2 27.3
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x x x x x x x x x
, , , , , ,
x x x x x x
x x
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