Academic Guidelines

Masters in Business Administration (Executive)

CONTENTS
Welcome Note.2 About Us.3 The MBA (Executive) Program An Introduction....7 Pedagogy.....8 Delivery of Sessions..11 Attendance12 Assignment Submission...14 Examinations 15 Revaluations and Retests.17 Grading Methodology..19 Degrees and Transcripts..24 Rights, Responsibilities & Code of Ethics of Students.25 - Academic Expectations from Students - Campus Code of Conduct - Code of Ethics Academic Integrity Code & Plagiarism.29 Student Grievances..32 - Academic Grievances Grades - Academic Grievances Others - Appeal Procedures Campus Facilities.35 - Library - IT - Classrooms, Cafeteria etc Annexure...43

Dear Student, We are delighted to have you on board with us! Welcome! You are ready to embark on a very significant journey in your life your post graduate study in management. This is perhaps one of the biggest and toughest choices you have ever made! Here are a few ways to ensure a victorious and fulfilling journey at S P Jain: 1. Time Management 2. Pre-session Readings & Preparation 3. Effective Class Contribution 4. Seeking wisdom from International Faculty and Experts 5. Study and Knowledge Sharing in peer groups 6. Focusing on Conceptual Clarity 7. Being sensitive to real life application 8. Adapting to the Global Corporate Culture 9. Availing opportunities to attend Guest Lectures & Workshops 10. Transforming with continuous learning 11. Carrying a positive, winning & humble attitude

Together we create a learning experience. Hope you make the most of it!

GOOD LUCK!

Team S P JAIN

ABOUT US
History S P Jain first established its first campus in Mumbai, India in 1981. This was the result of a donation made by the Jain family to one of Indias largest educational and cultural trusts. In honour of the late Shriyans Prasad Jain, the school was named as the S P Jain Institute of Management and Research and had the unique distinction of being inaugurated by the then Prime Minister of the United Kingdom, Hon. Margaret Thatcher. Since its inauguration, the School has been highly ranked amongst the top 10 Business Schools in India, and in 2008 was named the Second Best Private Business School in India by a Mint Wall Street Journal survey. In 2004, S P Jain decided to focus on Global Learning. With this objective, S P Jain set up its first international campus, named S P Jain Center of Management, (S P Jain) at the prestigious Knowledge Village in Dubai. A survey by A C Nielsen in 2008 ranked S P Jain as the top Business School in the United Arab Emirates. This rank was awarded within 4 years of the Schools presence in Dubai. Within a short span it carved a unique name for itself for Quality Management Education. To meet its growing needs, S P Jain moved to Dubai Academic City in 2007 and now occupies an independent building of 6,500 sq m for its academic and administrative activities and another building of 4,000 sq m for student housing. In 2005, S P Jain was invited by the Singapore Government to establish a campus in Singapore. S P Jain continued its legacy in Management Education and set up its Singapore campus in 2006. S P Jain is one of a select few business schools to be accorded the status of an Institute of Higher Learning, thereby giving it full and unrestricted autonomy with regards to its operations. The other 300 educational institutions established in Singapore do not enjoy this privilege and operate under the Case Trust law requiring their activities to be closely monitored. To facilitate the establishment of the S P Jain campus, the Government of Singapore made available a beautiful 3.5 hectare parcel of land set in the heart of the city along with 11,000 sq m of built-up space that S P Jain now uses as a residential campus for its MBA students. In 2008, S P Jain partnered with the York Universitys, Schulich School of Business. In 2009, S P Jain partnered with the University of New South Wales Australian School of Business, Sydney, Australia. In 2009, SP Jain University Australia was set up. The Association of MBAs (AMBA), a very highly regarded accreditation body has recently (2009) accredited the Global Master of Business Administration (GMBA) and Master of Business Administration (Executive) programs conducted in Dubai and Singapore. These programs have also been just accredited by the Department of Education and Training, New South Wales, Australia. The certificate will read as MBA (Executive)* and will be issued by SP Jain Center of Management, Sydney.

*Hereinafter referred to as EMBA 3

Mission S P Jains mission through its EMBA is: To prepare through higher education programs, the global business leaders of tomorrow by integrating core management tools and concepts with specialised industry practices, taught in a global context with a diverse peer group of students under guidance of leading global faculty and with multi-cultural global experiences and learning Goals The goals of S P Jain are to provide its students with: A high degree of global awareness, knowledge and understanding Rigorous courses which develop student's reasoning and analytical skills while balancing theory and practice through an interactive pedagogy. High-level interactivity between academic staff and students Strong ethical values: respect, discipline, and professionalism A dynamic atmosphere which encourages innovation and creative thinking Principles In pursuit of its goals, S P Jain is guided by the following principles: As a scholarly community, S P Jain aims to uphold the values of intellectual freedom, honesty, openness and rigor As an Institution, S P Jain opens new paths to understanding, supports critical and creative endeavour and provides an outstanding training experience for future leaders in academia, government and industry As an Institution of learning, S P Jain seeks students from the widest range of backgrounds. It offers an outstanding education designed to equip each new cohort to succeed in a globalized environment As an internationally engaged Institution, S P Jain works to meet global challenges with intelligence and ingenuity, and respect for cultural difference and humanity. It draws on the rich diversity of its staff and student body, strong relationships with local and international partner Institutions, and an alumni network of talented graduates and As an employer, S P Jain strives for exemplary employment practices to attract, retain and assist the professional development of talented and diverse staff and supports the educational goals of an inclusive Institution

Values In pursuing its goals, S P Jain values are: Academic freedom Innovation, initiative and creativity Leadership Recognition of merit Accountability, integrity and transparency Equity, opportunity and diversity Teamwork Sustainability These statements are promulgated widely and included in the website, on the prospectus and the advertising material distributed to both, students and staff. The Staff The teaching of the various programs offered by S P Jain is the responsibility of a diverse and talented group of academic staff. The team has been selected on the basis of their academic qualifications gained in many universities from around the world and augmented by their experiences in different managerial roles in the real world. The team is led by the President, who has overall responsibility for the management and development of S P Jain, by the Deans of Studies who are responsible for the development and delivery of the programs, and the Heads of Departments. These academics may be employed on a full-time or part-time basis and relate most directly to students through their teaching and academic advisory roles. All non-academic staff comes under the Head of Campus who is located at each campus. He is the principal representative of S P Jain at the campus level. The Deans of Studies have cross campus responsibility, and as intellectual capital have no physical location. This ensures uniformity in the program delivery and learning outcomes.

The Students Graduate students have historically come to S P Jain mostly from the Indian sub-continent but more recently students from other countries such as Russia, Nepal, Kenya, Sri Lanka, Myanmar, Mauritius, South Africa and Indonesia have also enrolled for the program. While these students maybe ethnically diverse, S P Jain will continue to have a strong appeal towards students of Indian origin and a concerted effort is being made to broad line this. The Graduates Since its inception in 2004, about 3000 students have graduated from S P Jain usually at the rate of 400 graduates per year with either a Global Master of Business Administration (GMBA) or an Executive Master of Business Administration (EMBA). These graduates have been much sought after by top companies like McKinsey (India), Google (India), P & G (Singapore), Frost and Sullivan (Singapore and Malaysia), Microsoft (Singapore), Singapore Airlines (Singapore and India), KPMG (Dubai), Abu Dhabi Investment Corporation (Abu Dhabi), Citibank (Hong Kong), Prudential (Saudi Arabia), etc.

THE EXECUTIVE MASTER OF BUSINESS ADMINISTRATION (EMBA) PROGRAM AN INTRODUCTION

Todays competitive, changing & challenging world requires corporates to create a reservoir of versatile executives with strong base of functional knowledge along with a general management perspective. S P Jains Executive MBA Program focuses on creating Professionals who would Master the Art and science of Business Administration in this complex global environment. The institute is passionate about developing and honing the managerial skills of its students, and to see this happen, S P Jain offers a host of courses which are relevant, practical, knowledge packed, creative and customized. The Program is designed in a way that induces the students to think, ask the right questions, analyze, work in teams, communicate professionally, be innovative, proactive, open minded and carry a positive attitude. The Program focuses not only on knowledge but also on transforming students to appreciate, accept and adapt different cultures, different business environments, different markets, different cost structures; and to get comfortable in taking decisions. Specialisations Students enrolling for the EMBA program are required to indicate their choice of specialization before the commencement of the program. However, upon experiencing the different core courses in different areas, one is given an option to change their preference indicated earlier. Students are encouraged to meet with the Dean / Area Heads to identify their choice of specialization courses based on career aspirations, aptitude, knowledge and experience. S P Jain offers study in 3 specialisations, namely: Finance Marketing Operations Structure To fulfil the requirements of the degree leading to the award of the Executive Master of Business Administration a student is required to complete 40 credits in two years. This includes a Dissertation of 4 credits. The program has been structured in such a way that: In Dubai students spend 6 evenings for 12 sessions per week (Saturday to Thursday) with 3 hours per evening in class. The classes will commence at 7:00 pm and conclude at 10:30 pm. In Singapore students spend about 4.5 hours each on Saturday & Sunday and 3 hours per evening on Tuesday, Wednesday & Thursday.

PEDAGOGY
S P Jains EMBA Program is a rigorous program where the onus of learning would rest with the student. A lot of effort needs to be put in to prepare for each session. The preparation may include reading of articles, case studies, discussions in peer groups, collection & analysis of data, etc. Such a preparation leads to effective class participation and joint learning. It reinforces the institutes belief in education as a shared enterprise. Every course has various evaluation components for interactive Class Contribution, Quizzes, Individual / Group Assignments, End Term Examination, etc. The pedagogy for each course is determined by the course faculty in concurrence with the Dean, based on the overall guidelines of S P Jain. 1. Class Contribution & Case Studies Most of the courses would have 10% - 30% of their evaluation assigned to Class Contribution. Case studies form an important part of Class learning and ideally teach students on how to think and provide real life and interesting scenarios to consider. Case study discussions can generate discussion on new ideas and strategies. There is no one right answer to any case. It can be discussed from different approaches. Students should be able to relate the case to the organizations they are familiar. The use of case studies require good listening skills, effective ways of communicating, being creative, better articulation, and the skill of providing a solution in a short and precise manner Good effective class contribution would mean: Are the points made relevant to increasing understanding? Do the comments take into account ideas offered by others? Do the comments show evidence of a thorough reading and analysis of the case? Does the participant distinguish among different kinds of data; such as, facts, opinions, assumptions, and inferences? Is there a willingness to test new ideas or are all comments cautious / safe? Does the participant interact with other members of the class by asking questions or challenging conclusions? Being concise, accurate, relevant and timely (CART method)

Poor class contribution would mean: not adding value to the discussion make a point out of sequence or not listening poor response/ performance a result of not being prepared There would be negative marking to discourage meaningless class participation that just takes up airtime and does not contribute to a quality learning environment. To bring out the most from Class Contribution and ensure joint learning in classes, a lot of emphasis is laid on students attendance. To know more about our attendance policies, please refer to page no. 12 of this document. 2. Quizzes A few courses would entail use of subjective quizzes to ensure students absorption of various concepts and their applicability. 3. Individual/Group Assignment Almost all courses would have 20% - 30% of their evaluation assigned to Group Assignments. Group assignments or peer learning is an effective vehicle towards preparing prospective managers to work closely with each other and to be proactive in seeking and acquiring knowledge. Innovative results and strategies can be derived by effectively brainstorming, examining different perspectives, leveraging on the strengths of the group members, and contributing collectively towards the common objective of the group. Special care is taken to ensure that groups are balanced in terms of students age, gender, nationality, education, skills, training and experience All members in each group should be equal contributors to the groups objective Groups may have peer evaluations in which each member evaluates others on their performance. Thus, members of the same group might not get equal marks In case the group experiences any dysfunctional interactions, the group members should work together to sort out the problems amicably like counseling free-riders, better leadership, job delegation etc. Managing groups and making them perform is also a part of learning. However, in case things still do not work, the groups can seek the assistance of the Program Coordinator or the Dean / Assistant Dean Every individual / group assignment is scanned through a plagiarism - detect software. Plagiarism in any form is strictly unacceptable and has irreversible consequences. For details on Academic Integrity Code, please refer to page no. 29 of this document 9

4. End Term Examination There would be a final exam for every course. Almost 35% - 45% of a course evaluation could be assigned to end term examinations. An end term exam is designed in a way that encourages a student to apply the learning from the course in a real or simulated environment. It could be a case based, application oriented exam. Most of these exams would be open book, open notes and online. The end term exam would test the ability of a student to analyze a situation given the available facts and figures, decide which framework or tool to be used, take decisions, and bring out practical and innovative solutions. During an examination, any form of dishonesty is strictly unacceptable. For details on Academic Integrity Code, please refer to page no. 29 of this document.

DISSERTATIONS: Dissertations are directed towards creating a greater understanding of the real world corporate environment. The idea is to provide an opportunity for applying concepts in a practical context, thus influencing management practices. The complete research endeavor is guided by an in-house faculty mentor and an external industry mentor. It has multiple evaluation components such as literature reviews, primary research, viva, presentations, reports etc. The students endeavor is to create Consultant-class reports to provide actionable strategic directions for an organization. It is important that the external mentor be involved in a significant manner. The whole initiative is structured in such a manner that the students first gain knowledge, functional and cross functional understanding and subsequently apply the knowledge to a specific organization. It is mandatory for a student to submit his / her Dissertation Final Report and have the viva within stipulated timelines, in order to be eligible for graduation.

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DELIVERY OF SESSIONS
The sessions will be delivered using a SANDWICH pattern: Each of the six evenings is divided into 3 parts: Part 1 of 90 minutes, Part 2 of 30 minutes, and Part 3 of 90 minutes as illustrated:

Timing Part1: 7.00 pm to 8.30 pm Part2: 8.30 pm to 9.00 pm Part3: 9.00 pm to 10.30 pm

Day1 Logistics Work break Logistics

Day 2

Day 3

Day 4 Logistics Work break Logistics

Day 5 Logistics Work break Logistics

Day 6 Logistics Work break Logistics

Logistics Logistics Work break Work break

Logistics Logistics

Part 1 of 90 minutes will be spent for teaching concepts and frameworks. The intervening Part 2 of 45 minutes will be a work break to give you time for a quick-bite and for article/chapter review, case preparation, problem solving, group work/discussions etc. We believe such a break will enhance the level of preparedness, original thinking and peer-learning for all the participating working executives resulting in richer interaction, participation and assimilation. The faculty will productively engage all the students in every break with an appropriate task. Part 3 of 90 minutes will be used to focus on application of concepts, effective case study discussions, reviewing contemporary global examples, sharing industry experiences, etc. The emphasis here is on greater interaction, so, the faculty can necessarily evaluate each student on the basis of a subjective quiz and/or the quality of class contribution. Part 3 will also require the faculty to evaluate the work accomplished in each work break. This will ensure that time allotted for preparation is utilized optimally for a richer learning outcome. The last 5 minutes could be used to summarize the learning from the sessions. It is important that the work break is not seen as a substitute for your prior preparation. Faculty will also be available for guidance for most of the time during the break for students benefit. Certain courses imparting soft skills will be delivered over an extended period. This is to enable one to assimilate the inputs and put to practice. It is believed that such a learning process will result in transformation of the individual for enhancing personal effectiveness.

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ATTENDANCE
Courses offered at S P Jain are rigorous and participation in classes and any group activity is an important part of the educational experience. Daily class attendance is required of all students. This requirement formalizes the reciprocal responsibilities between students and faculty to be fully prepared for class and to contribute to joint learning. The success of a course depends upon broad, regular class participation by all students. This, in turn, depends crucially upon regular attendance by all students in all classes. Students grades will therefore be affected by their absence from classes. Attendance Policy: Attendance for each session will be taken separately. Fingerprint Attendance Recorder is also used to track attendance of every student) Students must be seated in the classrooms at least 5 minutes prior to the scheduled start time of the session Latecomers may not be admitted to the classroom and will be considered as absent for that session. Attendance in the first and second session on the first day is compulsory. If a student does not attend either of the first two sessions, he / she will not be allowed to take the course with that batch and will have to take it with the next batch when the course is being offered If a student is absent for 3 sessions in 1 course, he/she will be downgraded by a letter notch. If absent for 4 sessions or more, he/she will be de-listed from the course and would need to enroll again, whenever the course is offered again. This may result in delay of students graduation. Absence from Class: In case of excessive absence, the participant may repeat the course(s) with another batch. 1. Personal Illness: o Any incidence of infectious disease (e.g. chicken pox) must be reported immediately and all precautions should be taken to prevent the spreading of the infection. Attendance to class will not be permitted if a student is infected with any infectious disease o When a student is not able to attend classes due to medical illness, he/she will need to produce a medical certificate without which his / her absence will not be considered valid. In situations such as hospitalization, physician orders or communicable diseases, photocopies of such documents should be enclosed along with the Medical Certificate 12

2. Serious illness/ Death / bereavement in the immediate family: In such unfortunate and unavoidable circumstances, the decision of attendance and evaluations, will be taken by the Dean / Assistant Dean It is the responsibility of the student to ensure that personal matters, which he / she claims had a bearing on his / her attendance or performance, are made known in writing to the EMBA Office, and that, where appropriate, claims are supported by medical certificates or other evidence acceptable to the institute.

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ASSIGNMENT SUBMISSION
Every course taught is assessed on a progressive basis. Every faculty assigns a significant component of the assessment criteria to submissions/assignments. These assignments can be given in any form - individual or group, in-class or take away, soft copy or hard copy, project or presentation, announced or surprise, etc. It is essential that these assignments are submitted in conformity with the course requirements as chalked out by the faculty. Basic Requirements for Submission: Assignments must be submitted not later than the date specified by the faculty or by the EMBA office In fairness to students who submit their assignments on time, late assignments will strictly not be accepted. In case of electronic submission, the link would be preset for auto dissolution after the timeline Should a student fail to submit the assignment on time, he/she would be deemed to have failed that assignment Every assignment (hard copy/soft copy) should carry the duly filled front page template. Assignments submitted without the front page details, will not be accepted by the EMBA team. A soft copy of this template would be emailed to the student by the Program Coordinator All soft copy Individual assignments should be submitted using the roll number as the file name, e.g.: edx09071612 or esg09070012. All soft copy Group assignments should be submitted using the group number as the file name, eg: group 16 Students are expected to be true to their work. Every assignment will be scanned through safe assign on the Blackboard for the Plagiarism content. For more information on Plagiarism, please refer to page no. 29 of this document Students are advised to retain a copy of every assignment that is submitted

Extensions for assignment submission may be granted only in extreme circumstances. The decision to grant or refuse an extension is made by the faculty in coordination with the EMBA office. Students should be aware that application for an extension does not guarantee that an extension will be granted.

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EXAMINATIONS
S P Jain has in place a standard operating procedure to ensure that examination processes are conducted with utmost care and attention. Multiple levels of checks are built into the scheduling and conducting of exams, handling of examination answer scripts, processing of marks and grades, paper viewing sessions, revaluations, etc Examination Details: All examination arrangements are handled by the EMBA Office. Formal examination notification giving details of the examination schedule, venue and seating arrangement will be forwarded to the students. A student should check the examination schedule carefully. Students are not permitted to approach the faculty directly to reschedule exams or to make special accommodations Any rescheduling request (for individual/entire batch) needs to be submitted in writing to the EMBA office, stating clearly the reasons for such a request Application for re-scheduling of exam does not mean acceptance, by default Rescheduling request is evaluated by the Dean / Assistant Dean and Program Manager and their decision would be considered binding & final Examination Regulations: The following regulations apply to every examination, unless otherwise specified by the invigilator: Students are required to appear for the exam as per the scheduled date and time, and in accordance with the preset seating arrangement, as announced by the EMBA office After the first thirty minutes of commencement of the exam, latecomers will not be allowed to enter the exam hall. In case of a Closed Book/Closed Notes examination, all books, notes, papers and bags should be left in the place designated for this purpose No exchange of books, notes, stationery, chargers, etc is permitted in the exam hall. Mobile telephone, Bluetooth or any other electronic means of communication is not permitted in an exam hall Smoking is not allowed at any time in the exam hall

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On commencement of the examination, students must sign the attendance sheet circulated in the exam room Roll numbers and Names should be mentioned on the written/electronic examination submission document Students are responsible for ensuring they have been issued correct/complete examination documents Any student who wishes to draw the attention of the invigilator should raise his/her hand For a written examination, if a student has completed his/her paper before time, he/she may draw the attention of the Invigilator to submit the paper. On submission of the paper, the student can leave his/her seat and exit the classroom For an electronic examination, a student can submit the soft copy electronically and leave the exam hall Under no circumstances are answer books to be taken out of the exam hall. Handing over the completes answer book to the invigilator is the sole responsibility of the student The invigilators are the sole authority for any queries/disputes in the exam hall A student whose conduct is disturbing to others will be warned by the invigilator. Should the conduct persist, the student will be required to leave the exam hall Resorting to any unfair means is strictly prohibited and apart from awarding an F grade, strict action including expulsion by the institute may be taken At the end of the exam, the invigilator will collect the answer books from the desk and, therefore, the student should stay back until the answer books are collected Absence from Examinations In situations of critical personal illness or bereavement in the immediate family, a student should contact the Dean / Assistant Dean and the EMBA Office as soon as possible, so that the possibility of special arrangements can be investigated. Such information/request needs to be supported by documentary evidence and must be received by S P Jain along with a medical certificate. Under no circumstances will misreading the examination timetable be acceptable grounds for granting of a deferred examination.

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RE-EVALUATIONS AND RETESTS

Revaluations: Students seeking more feedback or dissatisfied with the marks assigned will be required to submit the Revaluation Request Form to the Course Coordinator within the stipulated time. A copy of the revaluation request form will be handed over to the student by the Coordinator An administrative fee of AED 50/- or S $25/- per revaluation request is applicable. (Please Note: In case the faculty has made a calculation error or missed out any particular question/supplement, the student would be required to fill the revaluation form, without paying the administrative fee) The EMBA office will forward requests to the respective faculty. If the score of a particular question is being contested, the faculty may examine the entire exam paper again and may increase/decrease the final score, as the case may merit. The faculty may require three to four weeks to revert The decision taken by the faculty would be considered final There would be no paper viewing/revaluation for an already revalued exam paper

On missing an Evaluation Unless decided otherwise by the Dean / Assistant Dean, students would be awarded a zero for the evaluations missed by them Retests Any participant not meeting the eligibility requirements specified in the guide must take Retest. The date/time and venue will be intimated depending upon the requirement for such examinations. The grade of the repeat examination (a comprehensive exam) would replace the entire grade of the course. Choice of the course(s) for the repeat exam: CGPA < 2.0 The student must choose at least one course to repeat from those courses with grade points < 2.0. More than one F 17

The student must take the repeat exam for all courses with grade F More than three D and no F The student must choose a sufficient number of courses to repeat that could enable him/her to fulfill the requirement E.g.: 4 D must take at least one of the courses with grade D 5 D must take at least two of the courses with grade D More than one D and one F The student must take the repeat examination for the course with the F and must choose a sufficient number of courses to repeat that could enable him/her to fulfill the requirement E.g.: 2 D + 1 F must take at least one of the courses with grade D or the course with grade F In critical cases, on permission of the Dean / Assistant Dean, if a student misses an examination, he / she can apply for a retest. Application for a retest must be made as follows: Application should clearly state the reasons for retest This should be submitted to the EMBA Office for approval by the Dean / Assistant Dean A retest fee of AED 200/- or S$ 100/- per course is applicable, irrespective of the reasons for such retest A fee of AED 1000 / - or S $ 250/- will be levied for redoing a course Please note that: Only one retest will be allowed per course Retest of a retest is not permitted There is no retest of a daily quiz There will be no paper viewing session for a retest The marks awarded by the faculty would be considered final Retests will be carried out on scheduled dates arranged by the institute

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GRADING METHODOLOGY
S P Jain follows a continuous system of student evaluation and does not rely wholly on a single end of term examination. A lecturer, at the start of a course, shall make the evaluation criteria explicit, in the form of a written handout. There are 2 steps to Grading: I. A weighted average total of all the evaluation components is taken at the end of each course for every student E.g.: In the table below, 23 students performance in each component has been recorded and weighted average total has been calculated

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II. The Grading Policy of SPJCM The academic team follows a relative grading system starting with A+ to F. The grading has a spread of 9 points (A+,A,A-,B+,B,B-,C+,C,C-,D and F). The letter grades are transformed from raw scores with a normal curve assumption. Grading policy when the class size is more than 20 students: Currently the grading is executed by the registrars office. For grading from D to F, for a batch comprising of more than 20 students we consider students who are obtaining score belonging to the bottom five percent of the raw score. Thus bottom five percent scores fall in the category of D and F. We differentiate D and F on the basis of the distance of lowest raw score from the average score by applying a two standard deviation approach. Grading policy when the class size is less than 20 students: Here, the professor who is teaching the subject plays an important role in evaluating the students in terms of class participation, assignments and end term examinations. The professor needs to maintain a standard of grading in relation to the level of difficulty in the evaluation consisting of class participation, assignments and end term examinations. The professor needs to grade the students, in a manner that ensures a spread between A+ and C.

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What do these letter Grades denote? The letters denote the following levels of performance: Letter A B C D F I W Performance Level Excellent Good Satisfactory Low Pass Fail Incomplete Withdrawn from the Course

In addition, plus (+) or minus (-) signs against any of the above letter grades may be added to indicate the precise performance of a student. The numerical values of letter-grades are given below: Letter Grade A+ A AB+ B BC+ C CD F Grade Point 4.30 4.00 3.70 3.30 3.00 2.70 2.30 2.00 1.70 1.00 0

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CALCULATION OF CUMULATIVE GRADE POINT AVERAGE (CGPA) CGPA is the weighted average of all the grade points earned by a student in the program divided by the total number of credits in the program.

CGPA =

Sum of Total Grade Points Total credits

E.g.: Course Organizational Behavior Micro Economics Operations Management Course Student's Credit Grade (a) 1 2 1 A+ BCGrade Point (b) 4.30 2.70 1.70 Total Grade Points (a*b) 4.30 5.40 1.70 11.40 4 2.85

Total of grade points obtained (x) Total number of credits (y) CGPA (x/y) upto 2 decimal points

Release of Grades: Generally, grades would be released within four to six weeks of the completion of the examination. Each component of the assessment, as and when evaluated will be communicated through the Blackboard facility available on the S P Jains server. When the overall assessment has been completed and the grading done, the grades will be communicated through the Blackboard and simultaneously the result will be entered into a students official academic record.

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GRADING REQUIREMENTS FOR AWARD OF DIPLOMA To qualify for the award of Diploma: 1. Participants CGPA should not be less than 2.0 2. He / she should not obtain a F in more than one course (1 F) 3. He / she should not obtain a D in more than three courses provided that he / she does not obtain F in any course (3 D) 4. If he / she obtain an F in one course, he / she should not obtain a D in more than one course (1 F + 1 D) In exceptional cases, a faculty may award the grade I (Incomplete) to a student if in the judgment of the faculty; the student has not satisfied one of the pre-specified academic requirements of the course. A student who fails to complete the academic requirement of a course (in which he / she may have obtained an Incomplete grade) will be deemed to have not qualified for promotion or the award of diploma unless and until he/she is able to complete the requirements within the specified period. Anybody found indulging in unfair means during the course of an examination or any other act of misdeed / tampering or violation of code of conduct shall be expelled from the program. In exceptional and extreme circumstances, the Dean / Assistant Dean may choose to review the case. But this should be neither expected nor awaited as academic dishonesty of any kind, by fiat, leads to expulsion. Honors & Distinction: Deans list is an honor roll of students who have achieved academic excellence as evidenced by their CGPA scores. The Deans list is announced with the motive of recognizing the dedication, efforts and brilliance of our overall toppers and specialization toppers.

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DEGREES AND TRANSCRIPTS

All students who successfully complete the MBA (Executive) Program are entitled to attend the graduation ceremony at the end of the program. Students will be advised of the graduation date in advance, so that they can plan ahead to attend the same. 1. Name of the Degree holder The Degree will be issued as per the passport name only. If a student requires his/her degree to carry a name which is different from his/her registered passport name, he/she needs to submit an application to the Registrar on or before the commencement of the second semester. If the Registrar does not hear from the students by this date, by default, the passport name will be applicable for printing on the Degrees. 2. Collection of Degrees/Transcripts Those students who are not attending the graduation may collect their degrees/transcripts from the Registrars office or Campus office anytime after the graduation. If a student is unable to collect the documents personally, he/she can either authorize someone to collect the documents on his/her behalf, or request that they be sent to you by post. Degrees are usually not posted. If in any urgent case, a student requests the degree to be posted, there will be a postal charge applicable. The institute will not be responsible for any loss in transit. 3. Duplicate Degree and Transcript: If for any reason the degree is misplaced and the student requires a duplicate degree scroll, an application has to be sent to the Registrar. The charge for a duplicate degree would be AED 200 or SG $ 100 plus postage charges, as applicable. Similarly, for a duplicate transcript the student needs to submit an application to the Registrar and the charges for a duplicate transcript would be AED 50 or SG $ 25. For Non-graduating students: After submitting no dues clearance forms, a copy of the transcript with the official grades would be provided for them to seek admission in another university for transfer of credits. If the student has secured an F grade or the CGPA is below requirement, the same will be mentioned on the transcripts.

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RIGHTS, RESPONSIBILITIES AND CODE OF ETHICS OF STUDENTS

RIGHTS Students enrolled with S P Jain enjoy certain rights and expectations. They can expect that the content of courses will be up to date and based on research, study and academic discussion. Further, the level of the courses will be consistent with its requirements. Students can also expect access to a supportive learning environment including appropriate and properly maintained and equipped facilities such as classrooms, library, computer work-stations and Internet connections. Students can also expect access to fair and efficient administrative procedures including accurate, timely and helpful information on the courses available, enrolment, financial and advisory services. Further, S P Jain is committed throughout to policies designed to provide equal opportunities for all students regardless of their ethnicity, age, marital status, gender, disabilities, religion or sexual preference. The abiding aim is to enable each student to develop to his/her full potential and that growth is not limited by any extraneous considerations. To reinforce this policy, the use of non-discriminatory language is encouraged, as is free speech. RESPONSIBILITIES What does S P Jain expect from its students academically? Students are principally required to carry a professional approach at all times. This professionalism should be reflected in every activity, inside or outside the classroom, on or off the campus. Special care should be taken to ensure that their activities/thoughts are legal, ethical, in conformity with the institutes principles and not causing discomfort to any one else. While S P Jain promises to create an enriching learning environment for its students, it expects the students to foster its efforts by participating and taking active responsibility to acquire and imbibe the knowledge being imparted to them. Preparation: Pre-class preparation forms the essence of the learning model at S P Jain. Students are required to prepare adequately before every class. The preparation may be library readings, case-analysis, discussion in groups, collection & analysis of data, etc. Such a preparation leads to effective class participation and joint learning. Students should contribute proactively in class, bringing to the discussion, learnings from their work experience, new thoughts, innovative ideas, strategies, etc. This leads to a healthy learning environment. Any student attending a class without adequate preparation may be asked to leave the class. Timely submission of Feedback Forms: An interim feedback of every professor would be taken at the end of 4 sessions. This feedback is taken to ensure that the course is being delivered as per expectations, and if any corrections need to be made, like slowing down the pace, need for more examples, etc. A final feedback is taken at the end of the course. This helps S P Jain in inviting professors for our future batches, based on their current performance. 25

Group Learning: Students are expected to study in groups. Peer learning is an important vehicle to enhance group dynamics, effective leadership, capitalize on the available pool of talent and emerge with innovative solutions. Academic Integrity: It is expected that the work submitted by a student, whether individual or group, is Original. Academic Integrity is of prime importance at S P Jain. For Further details on Academic Integrity, please refer to page no. 28 of this document. Inclass behavior: Students are expected to be in the class at least 5 minutes prior to the commencement of the session. Coming late for a session implies disrespect to faculty and fellow students who are on time and disrupts the flow of the classroom discussion. To discourage students from being late, latecomers are considered absent for the class, by default. Every student is expected to conduct himself/herself in a manner that does not disturb the proceedings of an ongoing session. One should avoid engaging in side discussions once the session has begun. No student should exit the classroom while a session is in progress. This distracts the faculty and fellow students and breaks the momentum of the lecture. Unless otherwise specified by the Professor, students are not permitted to use laptops in class. Students are required to place their name tags on their desks to facilitate the faculty for identifying each student and evaluate him/her on Class Participation. Students are expected to conduct themselves in a matured and sensible way at all times - while dealing with faculty, fellow students, staff and guest lecturers.

CAMPUS CODE OF CONDUCT Students should be dressed decently on campus. Dressing decently reflects a respect for self, classmates, faculty, staff and the institute. Smart casual clothing is considered suitable for class. Sober T-shirts and jeans are allowed. Shorts, vests, casual slippers, short skirts, revealing clothing is strictly prohibited. A neat, moderate and sober appearance is required at all times. No student should be dressed in an obscene manner within the campus premises at any point of time Unruly behavior inside/outside the campus will not be tolerated. Any act of physical intimacy is strictly prohibited Smoking in non designated areas and consumption of alcohol is strictly not permitted Students must carry their student pass at all times. This may need to be presented to the security staff or any other designated authorities on request Students are not allowed to use faculty/staff offices when the faculty/staff are not occupying their rooms. Office telephones are not to be made available for making personal calls. Official calls would need prior permission from the Program Coordination Office 26

Students are advised not to visit the faculty at their residence Any recreational activity on the campus premises can be held only after obtaining prior permission and must end at or before 11 pm. Details of the event must be given to the Head of the Campus while seeking prior approval Food and beverages are strictly not allowed inside the classroom. Use of mobile phones is prohibited while a session is on. No student is permitted to use the classroom IT equipment In case of violation of the above, fines are applicable as per the Annexure on page no. 43 of this document. CODE OF ETHICS 1. Application and Scope: Applies to all staff and students including research supervisors on their conduct during their association with the institute. The provision of this code is to be interpreted in conjunction with the laws of the land. 2. The Code of Ethics requires the individual to be: o Socially responsible, fair and tolerant o Law abiding o Respecting culture and ethnic diversity o Cooperate with authorities o Helpful to fellow students 3. Performance Improvement: Students will consciously endeavor to achieve higher levels of performance and will strive towards self and institutional development. 4. Professional Conduct: Students are expected to behave in an amicable manner and exhibit a professional conduct. Any form of anti-social or anomalous behavior is not acceptable. Discrimination in any form will call for disciplinary action. 5. Students are to conduct themselves with honesty and integrity. Any form of corruption will result in immediate suspension and dismissal. 6. Approvals: The students will obtain all the necessary approvals and will seek necessary permissions for the research activity. 7. Infringement of copyrights and intellectual property in any form will call for a disciplinary action and dismissal. 8. The need to maintain strict confidentiality or anonymity including not divulging information obtained through investigation without the express permission of the participant.

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9. Publication: No student researcher can publish any article, report or the product of research in any form without the permission of concerned parties. 10. Conflicts: Any type of interpersonal or professional conflicts should be avoided. In case of any perceived conflict, it is the duty of the student to bring it to the notice of the supervisor 11. Disclosures: Students are required to make necessary disclosures before a research engagement. This may include situations such as: conflict of interest, existing relationships with the party etc. 12. Liabilities: Student researcher cannot hold unlimited liabilities for the research work with an organization. They should be conscious to avoid joint liabilities involving S P Jain as a party or unlimited liabilities on themselves. 13. Student researchers have their primary responsibility towards the academic research and the deployed teams are not allowed to pursue any commercial activity with the engaging companies. Also, commercial exploitation of available information, research and its byproducts is prohibited. 14. That a student properly identifies him or herself and does not undertake any investigation that may require professional skills not yet possessed. Further, students must not misrepresent themselves by, for example, claiming they have more skills, qualifications or experience that is in fact the case. 15. Students are expected to be fair and prudent in their dealing with human subjects wherever it occurs in the course of research. This includes, knowing personal preferences, orientations etc. Also influencing or canvassing in any form is not allowed. 16. Giving or taking any form of gift, benefit or favor from the research activity is prohibited. Exchange of cultural pleasantries must be informed to the project supervisor. This excludes sundry and operational reimbursements from the client company. 17. Any investigation needs to be carefully researched so as not to waste the time of participants, for example, by ensuring that the information sought is relevant and necessary. Further, an investigation needs to be carefully planned so as to minimise any adverse consequences for the participants such as disruption, risks or intrusion. 18. Supervisors cannot accept any monetary incentive for the research from companies and cannot claim Intellectual Property rights emerging out of their access to client specific information during the course of research. 19. Sponsored researches or paid-internship deployments, if any, will have to be identified and approved separately. 20. This code will be administered by the President and the Executive Committee and the Academic Board.

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ACADEMIC INTEGRITY CODE & PLAGIARISM

An S P Jain student assumes responsibility for the content and integrity of his/her academic work during the course of the program. Students would be guilty of violating the Academic Integrity Code, if they: Knowingly or unknowingly, as an individual or a group, present the work of others as their own. This is plagiarism* and a note below explains this in detail. use, obtain, or even provide unauthorized assistance in any academic work forge a signature to certify completion of a course assignment advance their academic position by tampering any marks/grades that they unofficially found access to attempt to talk, cheat, or resort to any unfair means in an examination hall any other deed that the Dean / Assistant Dean deems as violation of Academic Integrity Code Consequences of Violation of Academic Integrity Code/plagiarism/cheating: If any student is found guilty of the above, he/she would be subject to the following disciplinary action: For the course where academic integrity was violated, an F grade would be given to the student and he/she would have to repeat the course A fine of S$ 2000 or AED 5000/- would be levied Any other decision that the Dean / Assistant Dean considers appropriate Please Note: For a serious form of plagiarism, or for a repeat offence, the Dean is likely to expel the student from the program Even if 1 person from a group violates the academic integrity code, the above mentioned penalties would be applicable to the whole group Both the provider and receiver of the plagiarized resource would be penalized Even after awarding the degree, if it is learnt that a graduated student has violated the code in the past, S P Jain has the right to revoke the degree

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PLAGIARISM
Knowledge sharing among students & faculty is invaluable, especially given the rich and diverse experiences they possess. However, all the effort in exams or work submitted by students is expected to be a student's own work. Plagiarism simply means copying or breach of copyright. It is intellectually dishonest to present someone elses ideas, without acknowledgement, as your own. S P Jain takes a serious view of plagiarism and cheating in any form of assessment and will take appropriate steps to detect plagiarism including electronic plagiarism devices. Plagiarism consists of using words or ideas of another, as if they were his or her own without acknowledgement. The phrase using words or ideas of another includes but is not limited to: Using study guide material without acknowledgement Paraphrasing the work of another person Directly copying any part of another persons work Summarising the work of another person Using or developing an idea or theme derived from another persons work Using experimental results obtained from another persons work and In the collaborative projects, falsely representing the individual contributions of the collaborating students where individual contributions are to be identified. While working on the submissions, students should take great care to distinguish their own ideas and knowledge from information derived through various sources. Whenever a student includes a fact or an idea, its imperative that the sources be mentioned. The term sources includes not only published primary and secondary material, but also information and opinions gained directly / indirectly from other individuals . The responsibility for using the proper forms of citation lies with the individual student. All assignment work must therefore include: A bibliography of all works which substantially influence the writing of the essay, and The acknowledgement of all evidence and sources of information Plagiarism can be avoided by following these rules about referencing.

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Direct Quotation: Wherever a student quotes another persons words verbatim (i.e. word for word), whether it be a phrase, a sentence or a paragraph, he/she should place it in quotation marks and provide the source from where it has been taken. Paraphrasing: Wherever a student sums up another persons words in his / her own words (e.g. by reducing the ideas conveyed in two paragraphs of a book to a sentence of his / her own), he / she must also provide the appropriate reference. E.g.: Manning Clark believes.D.H. Lawrence stated.Charles Dickens argued.Or Sally Walker questions. Statistics: Whenever a student employs statistics (e.g. on population, gross national product, newspaper circulation figures, etc.), he /she should indicate the sources from which they have been derived World Wide Web: Whenever a student uses information from a WWW site, the rules regarding referencing apply. One must not copy paste material from the internet without acknowledging. S P Jain makes extensive use of the software TurnItIn.com to scan every assignment for detecting the plagiarism content.

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STUDENT GRIEVANCES
For administrative purposes, responsibility of the oversight of student conduct is divided into General conduct which is the responsibility of the Head of a Campus and Academic conduct which is the responsibility of the Deans of the Institute. The latter shall be deemed to be conduct that relates directly to the fulfilment of the requirements of a course and would include issues of plagiarism, cheating, behaviour in class, attendance, interactions with members of staff and meeting the requirements of any academic regulation. 1. In the interests of fair and equitable treatment of complainants, S P Jain has implemented policies that provide a procedure for the review of decisions. Complainants, who are dissatisfied with any official action or decision affecting them, can ask that the action or decision be formally reviewed. There is no charge for any such review. 2. Complaints are to be made in writing stating the nature of the complaint and provide any relevant information available to substantiate the complaint. Any student who lodges a complaint must not be discriminated against or victimised and if that were to occur would be regarded as a serious breach of conduct. Students maybe assisted by another person to prepare the information contained in the complaint and later, when then the complaint is being formally investigated may provide further assistance. 3. It is the intent of S P Jain that all complaints are investigated promptly and resolved as fully as possible and as near to where the complaint had its origins. To this end, a student with a complaint should first approach the original decision maker and after a full and frank discussion attempt to resolve the grievance. The grievance maybe deemed to have been resolved when the decision maker withdraws the decision or varies it in a way that satisfies the student. The decision may also be dismissed with an explanation that the student finds satisfying. 4. If however, the student is not satisfied, he/she may escalate the complaint and ask that it be considered by another official who is senior to and independent of, the original decision maker. In normal circumstances the decision of the review officer would be final. 5. The decision maker referred to in paragraphs 3 and 4 maybe a Head of Campus, the Registrar or officials exercising authority on their behalf. 6. In the most unusual of circumstances, the complaint maybe deemed to be of such gravity that it is referred either by the review officer or by the President. The President may consider the matter personally or constitute an investigative committee comprising at least three members of either the academic or administrative staff of the Institute to consider the issues involved and to prepare a report for him containing a recommended course of action to finally resolve the matter.

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Academic Grievances - Grades Students who believe that an error has been made in the assignment of a grade should discuss with the Program coordinator/Manager/lecturer (in the mentioned hierarchy) the basis upon which the grade was determined. If after this review, the student is not satisfied with the assigned grade, an appeal maybe made to the EMBA Dean / Assistant Dean. Such appeal should be in writing, stating the basis upon which the grade is questioned and requesting a review. If, following the review, the student remains unsatisfied; the student may appeal to a Dean / Assistant Dean for a review of the grade. The decision of the Dean / Assistant Dean is final. Academic Grievances Other matters Students are expected to uphold high standards of integrity and to conduct themselves in a responsible, considerate and courteous manner. In particular, students are expected to: Abstain from cheating on homework and examinations, plagiarising other student's work by submitting it as their own Follow the rules and regulations as published from time-to-time Appeal Procedures S P Jain has determined policies and procedures to establish appeal mechanisms within the Institute that are applicable to appeals against alleged misconduct by either staff or students. These policies attempt to incorporate procedural fairness and the tenets of natural justice. The principles enunciated in these policies and procedures may be summarised as follows: 1. Where a senior officer of the Institute receives a complaint alleging misconduct by either a student or member of staff, the Registrar shall be responsible for the administration of the enquiries and for ensuring that the complaint is determined. For this purpose misconduct may involve 2. If after making the brief enquiries that are necessary to understand the complaint and being satisfied that the complaint is bona fide, the Registrar shall write to the person(s) about whom an allegation has been made outlining the nature of the allegation 3. The person against whom the allegation is made shall be given sufficient time to provide a considered response and to outline any circumstances or information in their defence.Persons are to be given sufficient opportunities to seek advice and in some circumstances it may be appropriate for the Institute to make arrangements for that advice to be given. There may be a need for translating and/or interpreting services to be provided

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4. If the complaint cannot be resolved to the satisfaction of the parties at this stage, the Registrar, acting with the concurrence of the President or another executive officer, will establish an Investigative Panel usually of three persons. The panel shall have as its Chair a senior member of the executive and two other persons drawn from the academic or administrative staff of the Institute. All members of the panel must declare in advance that serving on the panel does not involve any conflict of interest. This panel shall decide how best to gather the relevant evidence and test that evidence 5. Persons appearing before the Investigative Panel should have the opportunity to address the information in person, in writing or both and should always have the option of having a friend or adviser present during any questioning or hearing. The Investigative Panel may place limitations on the role of a friend or adviser. In most circumstances, a friend or adviser present will not be permitted to act as an advocate or legal representative. Only in exceptional circumstances would legal representation be allowed 6. The panel may decide to take submissions orally or in writing and after considering the evidence presented will provide the Registrar with its determination. It will be the responsibility of the Registrar to convey that decision to the complainant and to the other parties 7. If a person fails to respond to reasonable attempts by the Investigative Panel to communicate or does not provide the Panel with acceptable reasons for not attending a hearing, the Panel will make its own determination as to whether it will adjourn or proceed in the absence of the person 8. Without compromising the thoroughness of an inquiry it should take place without any unnecessary delays, taking into account the reasonable needs of the persons to be properly prepared 9. The appeal procedures established within the Institute are not intended to limit the opportunities that an aggrieved person may have to take his/her case to the civil authorities outside of the Institute. In Australia these authorities might include the Ombudsman, the Administrative Decisions Tribunal or the civil courts

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CAMPUS FACILITIES
A wide range of services is provided to support students in their studies and daily living. LIBRARY The library is the heart of the academic activities of S P Jain, Dubai and Singapore. Apart from the conventional books, periodicals, magazines, newspapers and journals the library has a range of learning materials that cater to various learning needs and preferences. The library boasts of an e-library with e-resources that includes various e-databases, online journals and newswires. Well-established management databases are an integral part of the S P Jain library. The Library aims to: Develop and deliver customer-focused services, support learning and teaching in a rapidly changing environment. Provide access to local and external sources of information for all users. Move towards a predominantly electronic library while maintaining appropriate print collections. Widen and facilitate access to information by developing and strengthening partnerships within and beyond the Institution. Library Timings: Saturday to Thursday Dubai Friday Library will remain closed 9:00 hours to 22:15 hours

Monday to Friday 1st and 3rd Saturday of every month Singapore 2nd and 4th Saturday of every month Sunday

10:00 hours to 19:00 hours 9:00 hours to 18:00 hours Library will remain closed Library will remain closed

Library will remain closed on all Public holidays, as published by the Center. 35

Library Decorum In the library, students are expected to: Maintain silence and not indulge in loud group discussion activities Switch off their mobile phones - or keep them on silent mode Desist placing their feet on table & chairs Not consume food and beverages Switch off the lights and air conditioners when not required Not switch on any audio/video CD (academic or entertainment) without using headphones Replace newspapers, periodicals, books etc. in their original place after reading and not carry them outside the library premises In case of violation of the above, fines are applicable as per the Annexure on page no. 43 of this document Circulation Policy: Resource Books Periodicals AV Resources Thesis / Project Reports Qty 3 2 2 Duration 14 7 2 Renewal 2 -

Renewals Borrowers may renew a loan in person or by email. The borrowed book may be renewed twice unless requested by another borrower. Once renewed twice the book must be returned to the library before it can be charged once again.

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Late Fees Books must be returned to the Library by due date. Any student failing to renew or return the borrowed material by the due date shall be liable to pay late fees as follows: Amount (per day per item) Resource Books Journal/Magazine AV Resources Recalled Items Mutilated / Lost Resources: Library will not accept any book returned by a student in a mutilated condition Loss of book, if any, must be reported immediately. Late fees will be charged till the loss of book is reported In case a student mutilates/loses a library resource, it is the users responsibility to replace the resource at his/her own cost within 30 days. If the user fails to replace the resource within the stipulated time, the Library will initiate the purchase and the user will be charged the actual cost of the resource plus 25 % as an additional charge (due to freight and handling charges) depending on the type of the resource. General Library Guidelines Roll number of the student should be presented at the time of issue Library reserves the right to withdraw/restrict the borrowing facility of a student in case of misbehavior or misuse of the library While borrowing a book, the reader should check the book thoroughly for missing pages, chapters, pictures etc Reference books, rare books, bound journals, periodicals, question papers, newspaper will not be issued out of the library As and when new reading material arrives, list of the same would be communicated to all users via e-mail. Such books will be issued on first come first served basis and reservation is not applicable for the same Singapore amount in $ 1 1 1 2 Dubai amount in AED 2 2 2 4

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A participant can reserve one book/material at a time. The librarian will communicate to the student when the reserved resource becomes available. Such reserved material will be retained at the circulation desk for 48 hours from the time of communication. If such material is not collected within 48 hours, the reservation will stand cancelled The identity of the person who has borrowed a particular resource will not be revealed to the other users All library items are subject to recall anytime with one day notice irrespective of loan period Participants should leave their baggage, personal belongings at the space provided in the library at their own risk Users may access their records via the OPAC, by using the TRAZE system and can monitor any charges incurred. Recall and extension requests for material can be made online. To log in, a student will require a login username and a password both of which can be obtained from the Librarian

INFORMATION TECHNOLOGY CENTER The Information Technology Center aims to provide comprehensive assistance and support to all members of staff and students to support teaching, research and scholarship. The Center aims to put in place policies and procedures intended to preserve the security, availability and integrity of the computing services and to protect the rights of all users to an open exchange of ideas and information. To achieve these outcomes, the Center aims to: Provide a robust, reliable, and secure information technology infrastructure to the community Supports the use of information technology to enable academic innovation in teaching and learning Provide electronic access to information Anticipate and satisfy the needs of the community in a timely manner Promote and develop partnerships to empower campus-wide use of technology Develop a community that is adaptable to technological changes Keep the system current through timely replacement and maintenance Promote a high level of employee dedication to provide professional customer service and satisfaction 38

Authorized Usage The Center will determine who has access to available information technology resources. Students may be authorized to access services for academic purposes relating to their study program at the Center. Students must abide by the Policies for the Use of Information Technology Resources and the Center may withdraw access from any student who abuses privileges assigned. Information Privacy SPJCM recognizes the right to privacy of students files and communications. However, the Center reserves the right to examine files and directories where it is necessary to determine the ownership or recipient of lost or misdirected files, and also where the Center feels, has information or evidence that: system integrity is threatened security is compromised an activity has a detrimental impact on the quality of service to other students the system is being used for purposes which are prohibited under this policy the system is being used for unlawful purposes

Policies for the use of IT Resources A. IT Center: Timings of the IT Center are from 9:00 a.m. to 10:00 p.m. leaving weekends and public holidays Tea, coffee, water, edibles and baggage are not allowed inside the IT Center. Any Audio / Video / Computer / Telephone equipment or any IT related equipment in the campus / classrooms should not be used without prior permission from IT Dept. Only authorized S P Jain Staff/Students are allowed in the IT Center and bringing Visitors/others to IT Center is strictly prohibited.

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Computer Facilities in Dubai: A student needs to obtain prior permission from the IT Dept. for using the Computers provided in the IT Center. Computers in the IT Center should be used only for academic work. Playing games and accessing of unethical sites / blocked sites / Illegal Software, is prohibited. Strict disciplinary action will be taken against anyone found doing so. Students should handle the computer and its accessories with utmost care and should not try to move or fix any problem by themselves. They should approach the IT support engineers located in the IT center for assistance. Any complaint or request for software loading should be reported to the IT Center Dept. Students leaving the IT Center at the end of the day should ensure that all the computers are appropriately shutdown and switched off. All the steps required to shutdown a Windows workstation should be adopted, which implies that the workstation should not be abruptly switched off.

B. Internet Facility: Internet access is available through wireless access points on the Center Campus. Only educational sites shall be accessed and any student found accessing unethical sites / blocked sites / Illegal Software, will be strictly dealt with. All students are responsible for all their accounts of Win XP, Email, Internet, Blackboard, Printer, etc. It is a good practice to change passwords periodically and not let others use the same. Students should not allow any other person to access internet through his account, as any unethical sites accessed by the other person will still make the owner of the account liable for punishment. Students are expected to use the Internet for Academic purposes only. Students are not permitted to download music, videos, games, movies etc.

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C. E-mail Facility & Server Space: Students are provided with an e-mail account under the center domain name. A student should not send a mail exceeding the size of 1MB. Storage space for all the students is available on the laptops owned by them. The server space is only for document transfers, which should be cleared immediately after use. IT Center Dept. can delete these temporary areas without notice, if storage space problem arises. D. Use of Laptops: Safe custody of laptops is the responsibility of the owner. Any damage caused to the Laptop will have to be rectified by the student to whom the laptop belongs. Any complaint or request for software loading should be reported to the IT Center Dept. Students should lock their rooms before leaving, and keep their passwords discreet, in order to avoid mishandling of their Laptop in their absence, as the liability will solely be that of the residents of the room Disciplinary Action: Any violation of the Code of Practice mentioned above will be viewed seriously and appropriate disciplinary action will be taken. It also may lead to withdrawal of the facility.

CLASSROOMS The classrooms are designed as auditoria, with step-up seating to facilitate discussions, and are equipped with state-of-the-art facilities like projectors, cameras and audio/video equipment. Most sessions are recorded for review, reference and reflection in the future. The S P Jain campuses have installed state-of-the-art videoconferencing technology for conducting interactive guest lectures with international faculty and industry heads. Each classroom is equipped with: Lapel microphone for use by academic staff Sound system Speakers, Amplifiers, Mixer, etc. Projectors Recording facility to record each lecture Laptop for making presentations 41

GROUP STUDY AREAS A multi functional area for group work, hosting guest lectures, campus events and functions, as well as for general networking area is provided CAFETERIA The students at each campus have access to a cafeteria and/or vending machines that serve a variety of snack meals, a range of drinks, confectionery and other requisites. Vending machines are located around the campus for the convenience of the students

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ANNEXURE
SPJCM expects its students to maintain a professional approach at all times. While we ensure to preserve a nurturing environment for our students, in return, we expect our student to maintain discipline & decorum on & off the campus. Violation of any code of conduct or policy is liable to monetary fines as below:

Activity Violation of Campus Code of Conduct Violation of Library Etiquette Possession of drugs or fire arms

Fine payable Amount Amount in SG $ in AED 50 25 Expulsion 100 50 Expulsion

For severe violations, any monetary / non monetary penalty that the Management deems fit, will be announced

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