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UU1RACR,PUBLlC RLA1lUN5
Community outreach is the new forefront of new homes and retail marketing. The effects of this low cost, grassroots
marketing are substantial and measurable. Sales Consultants will be responsible for maintaining area outreach as well
as web outreach. They will follow a weekly maintenance schedule and provide updates on their progress. Outreach
activities are meant to target potential homebuyers as well as home buying influencers. It will be important to ex-
tend the scope of the following outreach schedule to include Sales Representative initiated and organized open
houses, meet and greets and other events for these influencers.
UU1RACR R5PUN5lBlLl1l5
Call and visit looal business to develop relationships, find out about their oustomer oommunioation
strategies and develop partnerships.
visit looal realtor offioes to spread the word about Botanioal eights west.
Researoh, oall and visit looal assooiations to form partnerships and inquire into their member
newsletters, bulletins and emails.
Uistribute Botanioal eights west flyers and supporting materials.
Researoh possible events for sponsorship or partioipation opportunities.
Researoh, email and oall looal aooess programming to inquire into paid or unpaid on air presenoe.
Refresh online listings.
write and distribute a press releases regarding Botanioal eights west. Peruse the newspapers and looal
magazines for artioles relating to real estate, the housing orisis, looal builders, oity development, eto. and
send a oustomized release that referenoes the artiole direotly to the author.
Uisoover area online oommunities to join.
Blog about ourrent Botanioal eights west events, promotions, looal topios of interest and sales
information.
Beoome a man on the street" at busy times in surrounding high foot traffio areas. Pass out information
and engage in oonversations about Botanioal eights west. Ask questions of passersby and oonsider
video taping oonversations for ou1ube uploading.
MARKL1lN0 PLAN
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UU1RACR 1RACKlNG
It is important to keep a strict schedule for outreach and mandate that all Realtors or sales representatives follow
the schedule as a requirement to have the Botanical Heights West listing. Track outreach activity and its results.
This can be done through Microsoft Excel or some Customer Relationship Management programs.
MARK1lNG FlNANC UP1lUN5
Enlist a bank that will offer creative, but safe financing options such as 2 to 1 buy downs, lease purchase op-
tions and FHA loans. Market these finance options and the monthly payment associated with them as much as
the homes themselves.
5AL5 MA1RlAL5
The Garden District Commission will need to create point of sale materials for Botanical Heights West ,
including but not limited to:
lloor plans, elevations and prioing for all models
Amenity map and desoriptions
Neighborhood information
A oalendar of events
0ptions and upgrades
1ARG1 MARK1PLAC WUNbRLANb 1NAN1 5AL5 MA1RlAL5
Additional sales materials are required to be used when presenting Botanical Heights West to target Marketplace
Wonderland tenants: These materials should include, but are not limited to:
3quare footages, floorplans and storefronts of available retail/oommeroial spaoes
Portions of the Botanioal eights west marketing plan
A rates and amenities matrix.
Monday Tuesday Wednesday
Follow up with weekend traffic and all
prospects
Blog
Update online listings
Research possible events
Call local businesses
Read weekend news and distribute
customized press releases
Visit local businesses
Lunchtime man on the street
Visit local associations
Visit realtor offices
Distribute flyers and other materials
Blog
Update online listings
Research, email and call local television
Lunchtime man on the street
Thursday Friday Saturday Sunday
Visit local businesses
Lunchtime man on the street
Visit local associations
Visit realtor offices
Distribute flyers and other materials
Blog
Update online listings
Lunchtime man on the street
Research online communities
Call local associations
Update online listings
Nightlife Man on the
Street Blog
XAMPL UU1RACR 5CRbUL
MARKL1lN0 PLAN
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5lGN 51RA1G
A well designed signage program is a key element in directing potential home buyers and retail customers to the
site and previewing an experience once they have arrived at the development. Signage communicates and provides
potential buyers with a greater understanding and longer lasting impression of their experience. Hire a competent
designer to extend the Garden Wonderland theme to all signage without overdoing the experience.
Signage program elements are classified under the following categories:
Lxternal 3ignage Lxternal 3ignage Lxternal 3ignage Lxternal 3ignage - Lxternal signage is any signage outside of the site. Lxternal signage for Botanioal eights
west should oonsist of:
Uireotional 3ignage found at major interseotions and looal interseotions near Botanioal
eights west and looal hangouts
Light Pole 3ignage found on street lamps within Botanioal eights west and nearing
Botanioal eights west
lnternal 3ignage nternal 3ignage nternal 3ignage nternal 3ignage - lnternal signage is any signage within the development that features Botani-
oal eights west. lnternal signage for Botanioal eights west should oonsist of:
Model yard signs that feature information about the model
3ite signs that offer information about rehabilitation teohniques, historioal preservation information or
new oonstruotion faots.
Community Lntranoe 3igns that provide a sense of arrival and pertinent information about Botanioal
eights west
Model Plaoards Model Plaoards Model Plaoards Model Plaoards - -- - Model Plaoards are small, framed signs plaoed throughout the Botanioal eights west
Model(s) that point out standard features and options.
X1Nb A RLPlNG RANb
While the owners of the commercial/retail portion of Botanical Heights have a personal responsibility for the suc-
cess of their business, the Garden District Commission must play an active and supporting role in their marketing
efforts. Promote the retail/commercial developments with every residential marketing effort and provide assis-
tance, materials or support as needed to business owners. The success of Botanical Heights West is dependant on
equal promotion of residential and commercial sales. Ensure commercial success by utilizing the following recom-
mendations:
1ying the MarketPlaoe wonderland into all events, outreaoh and advertisements
Create and plaoe MarketPlaoe wonderland signage that is equal to that of Botanioal eights west
Create a publio website for the MarketPlaoe wonderland and link to it from the Botanioal eights west
website
Create additional 3U sidewalk art speoifio to the MarketPlaoe wonderland
lnolude the MarketPlaoe wonderland in all Botanioal eights west direot mail oampaigns
Create and exeoute events that foous on the MarketPlaoe wonderland
MARKL1lN0 PLAN
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BUbG1 ANb 5AL5 GUAL5
The marketing budget for this plan is $194,250. This is based on the rule of thumb that one percent of the
expected gross revenue of a new homes development is reserved for marketing. Using the anticipated average
closed sale price of a home in Botanical Heights West the marketing budget formula is as follows:
Average Closed 3ale Prioe =$185,000
$185,000 x 105 ( number of reoommended units in Botanioal eights west) =
19,425,000 x 1= $194,250
The one percent budget for this plan is for marketing activities, supplies, printing, ad costs, event costs, etc.
Sales Pipeline Goals
Deadline Prospects in Pipeline
11/1/2009 240
8/1/2010 340
11/1/2010 340
2/1/2011 440
8/1/2011 320
2/1/2012 420
5AL5 PlPLlN
The pipeline refers to the number of potential buy-
ers that are needed going into each phase to meet
the sales goals outlined for the project. Numbers are
calculated based on a goal of 7 percent prospect to
sale conversion rate.
Please note: this is the number of new prospects in
the sales pipeline at the beginning of each phase.
Phase One A Phase One B Phase Two A Phase Two B Phase Three
A
Phase Three
B
Date Range 3/1/2009-
10/1/2009
10/1/2009-
6/1/2010
6/1/2010 -
2/1/2011
2/1/2011-
10/1/2011
10/11/2011-
6/1/2012
5/1/2012-
3/1/2013
# of Units 12 17 17 22 16 21
Budget Dollars $46,620.00 $25,252.50 $25,252.50 $34,965.00 $25,252.50 $36,907.50
% of Budget 24.00% 13.00% 13.00% 18.00% 13.00% 19.00%
MARKL1lN0 PLAN
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bA5RBUARb
2009 2010 2011 2012
3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5
Phase One A Phase One B Phase Two A Phase Two B Phase Three A
2012 2013
6 7 8 9 10 11 12 1 2
Phase Three B
MARKL1lN0 PLAN
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1AC1lC5 B MARK1lNG 51AG
PRA5 UN A
Researoh, ohoose and train on a Customer Relationship Management program
Contaot banks regarding finanoing programs
1rain Botanioal eights west 3ales Representatives on finanoing programs
write, design and print sales materials
Create web listings and begin posting
Begin researohing and posting on 3t. Louis blogs and forums
Researoh and begin paid web advertising
3et up laoebook page and begin networking
Conoept and begin website
Uesign and produoe flyers and supporting materials
Begin outreaoh and publio relations oampaign and set in plaoe a traoking system
Plan and host Neighborhood Meeting
Plan and host 0roundbreaking Ceremony
Begin oonoepting and making oontaots for partnership events
Merohandise model(s)
Begin street performer and sidewalk art oampaigns just before 0rand 0pening
Plan, promote and host 0rand 0pening Lvent
Begin weekly email blasts
lind signage souroes, begin produotion and plaoement
PRA5 UN B
0o live" with full website
Continue web listings
Continue posting on 3t. Louis blogs and forums
Continue outreaoh, publio relations and traoking
Continue paid web advertising
Continue laoebook networking
Plan and host two partnership events, one lall event and one 3pring Lvent
Continue signage oampaign
Continue street performer and sidewalk art oampaigns
Continue weekly email blasts
PRA5 1WU A
Continue web listings
Continue posting on 3t. Louis blogs and forums
Continue outreaoh, publio relations and traoking
Continue paid web advertising
Continue laoebook networking
Plan and host two partnership events, one 3ummer event and one lall Lvent
Continue signage oampaign
Continue street performer and sidewalk art oampaigns
Continue weekly email blasts
MARKL1lN0 PLAN
Botanioal eights west Botanioal eights west Botanioal eights west Botanioal eights west
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PRA5 1WU B
Continue web listings
Continue posting on 3t. Louis blogs and forums
Continue outreaoh, publio relations and traoking
Continue paid web advertising
Continue laoebook networking
Plan and host two partnership events and one 3ummer event
Continue signage oampaign
Continue street performer and sidewalk art oampaigns
Continue weekly email blasts
PRA5 1RR A
Continue web listings
Continue posting on 3t. Louis blogs and forums
Continue outreaoh, publio relations and traoking
Continue paid web advertising
Continue laoebook networking
Plan and host two partnership, one lall and one 3pring event
Continue signage oampaign
Continue street performer and sidewalk art oampaigns
Continue weekly email blasts
PRA5 1RR B
Continue web listings
Continue posting on 3t. Louis blogs and forums
Continue outreaoh, publio relations and traoking
Continue paid web advertising
Continue laoebook networking
Plan and host two partnership events, one 3ummer event and one Closeout event
Continue signage oampaign
Continue street performer and sidewalk art oampaigns
Continue weekly email blasts
MARKL1lN0 PLAN
Botanioal eights west Botanioal eights west Botanioal eights west Botanioal eights west
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MRCRANbl5lNG 1R MUbL5
Merchandising the model homes to suit the Botanical West Household Segments is essential in creating an environment in
which a Botanical Heights West homebuyer can connect with the home on an emotional level. The following simple mer-
chandising techniques can often become deciding psychological purchasing factors.
PRA5 UN
Looal, eoleotio retailer paokaging and bags
Apple aooessories
New ork 1imes
1he New orker
Rolling 3tone Magazine
3pin Magazine
lnternational wine
3t. Louis Post Uispatoh 3unday Ldition
Linstein Brothers Bagel paokaging
Piotures from domestio travel
Modern jazz musio
Playstation 3 or wii gaming system
Photography equipment
Puma brand paokaging
3nowboarding equipment
Laptop
3ootoh
Creative living spaoe
PRA5 1WU
Nordstrom paokaging
Lord and 1aylor paokaging
Apple aooessories
Cruise photos
lnternational travel photos
0odiva
ome offioe
wall 3treet 1ournal
1he New orker
Charity newsletters
1ennis equipments
L.L. Bean oatalog and merohandise
1ravel and Leisure Magazine
Library
1. Crew paokaging
Rolling 3tone Magazine
vogue Magazine
Lntertainment weekly
Adventure sports piotures and equipment
Camping equipment
PRA5 1RR
Banana Republio paokaging
1. Crew paokaging
3nowboarding Lquipment
Laptop
ome 0ffioe
Apple aooessories
1ennis equipment
Business suit
Lord and 1aylor paokaging
New ork 1imes
1he New orker
3hape Magazine
3kiing equipment
wall 3treet 1ournal
Lxeroise equipment
Cigars
lmported wine
Barbeque pit
1he Limited paokaging
Adventure sports photos
MARKL1lN0 PLAN
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CUNCLU5lUN
The recommendations in this plan are based on focused research within the context of the St. Louis City, Missouri
Area new homes and redevelopment market, economic, demographic, and residential population data as well as
competitive products, development and home design, desirability of location and other trends pertinent to the
market opportunity of Botanical Heights West. Adhering to the thoroughly researched recommendations in this
study will be integral in becoming one of the top performing communities in the City of St. Louis.
Please reference the Market and Feasibility Study and Retail Optimization Analysis, also provided by Zanola
Company, for additional research and recommendations regarding the commercial store front parcels of Botanical
Heights West and for market conditions and feasibility of Botanical Heights West.
Any member of the Garden District Commission or any team member utilizing the research or recommendations in
the Botanical Heights West Residential Market and Development Study, Retail Optimization Analysis or the
Development Marketing Plan is advised to contact Zanola Company for updates, continuing participation and
additional services.