COBIT -- CMM Capability Maturity Model (CMM) [9.11.2012 18:11:10] Medonja: takodje se primenjuju i sledeci standardi [9.11.

2012 18:11:12] Medonja: ISO 17799Code of practice for information security management from the International Organisation for Standardisation (ISO) ISO 9001:2000Code of practice for quality management from the International Organisation for Standardisation (ISO). ISO 9001:2000 specifies requirements for a quality management system for any organisation that needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements and aims to enhance customer satisfaction. [9.11.2012 18:11:48] Medonja: znaci, ovo sto sam ti napisao .... COBIT, je management approach ... a ovi standardi se isticu u njemu [9.11.2012 18:12:25] Medonja: gugluj sta je COBIT [9.11.2012 18:12:34] Daniela: hvala ti puno, sad cu COBIT malo vise preraditi, i te standarde povezati sa njim [9.11.2012 18:12:46] Medonja: pa u zakljucku malo prosiri gde se koji standard spominje, ... [9.11.2012 18:13:02] Medonja: ceeekaj, ima jos [9.11.2012 18:13:15] Medonja: cobit je management approach [9.11.2012 18:14:08] Daniela: approach u prevodu pristup? [9.11.2012 18:14:29] *** Medonja sent Management Information Systems.pptx *** [9.11.2012 18:18:22] Medonja: Sest Sigma -- ISO, 162 ISO 9000, 165 ISO 9001: 2000, 98 ISO 9001: 2000 certification, 165, 167 ISO implementation, 166 ISO preaching, 47 [9.11.2012 18:22:41] Daniela: Nasla sam neki zaniljivi rad o COBIT. Mogu li da ti posaljem? [9.11.2012 18:29:59] Medonja: ITIL -[9.11.2012 18:30:00] Medonja: Further information References Visit www.iso.org for more information on: ISO/IEC 20000 Information Technology Service Management ISO/IEC 27001 Information technology Security techniques Information Security Management Systems ISO/IEC 17799 Information technology Security techniques Code of practice for Information Security Management ISO/IEC 19770 Information technology Software asset management Part 1: Processes ISO/IEC 15504 Information technology Process assessment Visit www.itgi.org for more information on COBIT. Visit www.isaca.org for more information on IS Audit. Visit www.sei.cmu.edu/cmmi for more information on CMMI (Capability Maturity Model Integration).

Visit www.johnkotter.com for more information on Kotters Eight Steps for Organizational Change. [9.11.2012 18:30:31] Medonja: znaci, ja sam ti sve ovo iz knjiga samo kopirao, gde se sa spom,inje [9.11.2012 18:31:51] Medonja: e, a sada ovako [9.11.2012 18:32:28] Medonja: IT management discipline .... znaci i sam IT management se deli na zasebne management disipline, a one su> [9.11.2012 18:32:31] Medonja: List of IT management disciplines The below concepts are commonly listed or investigated under the broad term IT Management:[11] [12] [13] [14] Business/IT alignment IT governance IT financial management IT service management Sourcing IT configuration management [9.11.2012 18:33:07] Medonja: pa ti lepo mozes ovo da prevedes, i da odes na wiki, obicno tamo ima standarda koji se gde primenjuju [9.11.2012 18:34:11] Medonja: kao sto sam rekao, ja bi malo uveo po koju rec kada govoris o nekom standardu, i povezao management, u par reci, ili recenici, ... a onda bi i nesto u zakljucku nastelovao, i to je to [9.11.2012 18:34:55] Medonja: evo recimo, ITSM ... [9.11.2012 18:34:57] Medonja: http://en.wikipedia.org/wiki/IT_service_management [9.11.2012 18:36:01] Medonja: i predji preko stranice ... videces da se spominje ISO/IEC 20000 (and its ancestor BS15000) [9.11.2012 18:36:04] Medonja: eto ... [9.11.2012 18:36:10] Medonja: zanimacija za celo vece [9.11.2012 18:36:28] Medonja: nadam se da je to dovoljno, ... [9.11.2012 18:36:38] Medonja: nemoj samo da se kacis za taj COBIT ... [9.11.2012 18:38:08] Medonja: imas COBIT, ITIL, Creative Commons ITSM/SDLC, TQM, Six Sigma, i drugi pristupi menadzmentu IT-ja