SYNDICATORS RESEARCH PLANS Student Survey Conducted

SYNDICATORS RESEARCH PLANS

May 03, 2010 Dear Sir,

COMSATS Institute of Information Technology & Business Administration

Helping you for your institution is our utmost desire and first priority, so that you will manage the problems faced by your institution in more appropriate way. Thats why we are sending you the following proposal and after the proposal, we will identify the problems and suggest you proper solution to improve your institutions policies and rules. Background/Goals: We understand our customers and their problems, and according to our point of view and your Request for Proposal, in this case, you want to identify the major issues due to which the students are not completely satisfied with your institution. Consequently, you are desirous about: Determine the level of satisfaction of students Identify the problems face by students Improve the system through proper planning and implementation Compare the results after improving the system

Proposed Plan: The desires you are expecting to fulfill through our proposal will include the following plan: Survey: A short student survey will be conducted by visiting your institution

and their comments & remarks will be noted. For this purpose, we will collect the data from a sample of 300 students. Analysis: After conducting the student survey and collecting data from students,

we will analyze the problem. On the bases of survey, we will identify the problem faced by students during their study program. The reasons behind, due to which the students are not satisfied will be noted down and will be taken into account. Report: The report will be prepared after a careful and detailed study of the

analyzed problems. The report will contain specifically the main problems students

SYNDICATORS RESEARCH PLANS Student Survey Conducted

are facing, their solutions along with suggestions and recommendations and a conclusion at the end. Schedule: this schedule: Student Survey Analysis Preparation of Report Submission of Report Staffing: coaches: Mr. Awais Ahmad Mr. Najm-ul-Hassan Mr. Sabahat Abid Mr. Ghulam Asghar Miss Nayab Ameen Miss Ifrah Javed Budget: Dealing with Director Conducting the Survey Analyzing the data collected Preparing the Final Report Determining the level of satisfaction Conducting the overall check May 5th to May 10th May 11th to May 15th June 16th June 17th We have prepared the following schedule for reducing the students

dissatisfaction against your institution and we require an approval from your side for

Syndicators Research Plan will offer you the services of the following

staff and their respective tasks to be performed, highly trained from competent

It is our preferred task to let you provide our competent services for a

cheap cost in order to build long-term and friendly relationships with your institution. Now-a-days, where the cost has become an important issue for every organization, we offer our services having the following low-cost packages: Professional and Administrative Tasks Student Survey Analysis of data collected Preparation of Final Report Submission of Final Report Mailing Cost (where applicable) Hrs 5 16 1 Rate Rs. 250/hr Rs. 500/hr Rs. 50/hr Rs. 50 Total Rs. 1,250 Rs. 8,000 Rs. 50 Rs. 50 Rs. 50

SYNDICATORS RESEARCH PLANS Student Survey Conducted

3 Rs. 9,400

Total Cost Authorization:

Students satisfaction towards their educational institution is

the root of success for such huge institutions as yours. We will help and co-operate you to increase the performance of your institution. For this purpose, we need an amount of Rs. 3,000 as advance payment, so that we start our research program as soon as possible. Please sign an enclosed copy of this letter with a cheque of Rs. 3,000 in order to complete our job for which we are desirous about. Thank you for your request to work ourselves for your institution and the chance given by you to us to serve you.

Sincerely,

Recipients Signature

SYNDICATORS RESEARCH PLANS Student Survey Conducted

AWAIS AHMAD (President of Syndicators Research Plans) Enc. A Copy of proposal

___________________ ___________________

SYNDICATORS RESEARCH PLANS

COMSATS Institute of Information Technology & Business Administration

STUDENT SURVEY CONDUCTED 1. Student Survey:

With the approval of COMSATS Institute of Information Technology, Syndicators Research Plans has conducted a survey within COMSATS. The survey was conducted by visiting COMSATS and by asking the Comsians various questions regarding the problems they face within the institution. The survey identified the following Problems: No availability of free rooms in case an instructor arranges a makeup lecture within the Management Science Department No availability of free laboratories in case students want to work for their projects and assignments in the Computer Laboratories No availability of Internet Facility most of the time, when the students have to collect data from internet and email sources No availability of Air Conditioners or they are not functioning during the lectures Lack of proper management of time for the students of morning programs No availability of enough Photocopy Shops due to which mostly the only existing two shops are seen crowded Most Generators are seen silent even in the absence of electricity, consequently, most of the students work remains pending Continuously increase in the students of Management Science Department creates problems for administration to step forward Transport system have limited number of vehicles

SYNDICATORS RESEARCH PLANS Student Survey Conducted

The buses are not air-conditioned and the students have to bear the intensity of heat even in summer season.

2.

No availability of Multimedia and Projectors in most of the classrooms. Analysis of Findings

The above findings should be properly analyzed in order to achieve the desired results. For this purpose, the following analysis is made so that the Syndicators Researches will be able to suggest and recommend proper solutions to the above stated problems: The rooms are physically visited during the working hours and it is found that most of the rooms were busy and already reserved. The Computer Laboratories are also physically visited during the working hours and it is found that most of the computer laboratories were already reserved or having lectures in them. During the visit of Computer Laboratories, it is also found that there is not internet facility available for students except in certain time limits. The air-conditioners condition is truly not good. Most of the air-conditioners are not working or their supply was kept broken intentionally specifically in the Management Science Department. The morning program students are asked their timings of coming and going out of the institution and it is found that the morning students are attending lectures in evening time. So clearly, the mismanagement of time for morning time students. The photocopy shops are visited and it was seen that they are crowded with students. By asking them for how long they are waiting in queue, it is identified that they were standing for almost half an hour. The generators are seen silent and the students have to attend lectures even in such hot environment. This analysis was also made by physical visit of classrooms.

SYNDICATORS RESEARCH PLANS Student Survey Conducted

The strength of Management Science Department was observed as huge, when there was a time of short break outside the department. It is obviously difficult to manage such a huge strength of students.

Transport system is consisting of only 11 vehicles among which 2 vehicles are coasters and the remaining 9 are the 52 seated Hinopak. Whereas the number of students are more than the seats available for students in the vehicles.

By having a journey through COMSATS vehicles Syndicators Researches strongly observed the unbearable hot environment in the vehicles. Also a number of students were observed standing in the vehicles because of limited seats.

The number of routes run and maintained by COMSATS is not in every area and location of the city. Most of the students are observed commenting on the non-availability of vehicles on every route.

The physical visit by Syndicators Researches have found most of the classrooms having no multimedia and projector facility. Even the existing projectors are being removed and made the classrooms having no presentation material.

3.

Final Report:

The above stated problems and their analysis influenced us to make a complete and reasonable report justifying the problems, solutions and suggestions for solving the problems the institution facing regarding the dissatisfaction of students. This report will hopefully solve the problems and make the Respected Director of COMSATS Institute of Information Technology quickly respond against the situation. Some of the suggestions and recommendations are given by the Syndicators Research Plans here in the following: 3.1 Suggestions/Recommendations: The department of Management Sciences should be expanded and more rooms should be constructed immediately before further increase in the population of Management Science Department.

SYNDICATORS RESEARCH PLANS Student Survey Conducted

With the expansion of Management Science Department, more computer laboratories will be available for the students and consequently more students will be able to use the computer laboratories.

The Networking system should be properly managed and supervised by the competent authority and the person having authority to investigate the whole system.

The Generators should be inspected, run and maintained by the complete investigation and the students should be protected from the hot weather conditions. This is important, because there is a possibility for students to have medically unfitted for work.

The morning students must be dealt in morning time and evening students must be dealt in evening time. Their timings should be managed properly and should be inspected by the competent authority.

Air conditioning system should be checked carefully and their malfunctioning should be removed by proper repair and maintenance work.

The admissions should be opened on annual bases rather than after a semester ends. This system is followed by the Punjab University as well. This will reduce the students ever increasing population within Management Science Department and consequently will reduce the work pressure on administration also. The management will become easy and the number of problems will also decrease.

The air-conditioning system should also be installed in the vehicles. Because the temperature within the vehicles is almost double than the classrooms. This will protect students from medical problems and will make them satisfied by the transport system.

The number of vehicles should be increased by more purchase of vehicles. This will help to manage the increasing number of students and will also help to start new routes which the students now are not accessing. This will also reduce the average number of students going through one vehicle. Also, this will promote the goodwill of the institution when a lot of vehicles of the institution will be seen in various areas.

SYNDICATORS RESEARCH PLANS Student Survey Conducted

All the classrooms must have multimedia system and projector facilities, because it is important for both the students and the instructors to have and deliver lectures. Also, this will make students easily present the topics. The instructors will also take benefit from such systems. The students will become satisfied from the classroom environment.

3.2

Conclusion:

On the bases of Student Survey, Syndicators Research Plans discovered the actual drawbacks/problems. Syndicators Researches wandered about the situation and found the results that even the team itself could not assume before the analysis. After identifying the problems faced by Comsians, completely analyzing the problems identified and at the end by preparing a report describing the complete analysis of findings and suggestions/recommendations thereof, the team is feeling glad that it focused on such points, which can improve COMSATS Institute of Information Technology performance and help to achieve the desired outcomes/results. It is our utmost desire to work for such institutions to help them achieve their goals and targets. The institution should take into account the problems stated in this report and should also try to manage the problems according to the suggestions and recommendations given by the team. It is necessary for every organization to arrange such surveys within the organization in order to improve the performance. We recommend to again arrange such surveys whether from our team or the team which can work better than us. We hope that these problems will be taken into account seriously by the administration of COMSATS Institute of Information Technology and being a member committee of this institution, we are also desirous about the change to be taken within the institution.

Regards, ______________ ______________ ______________ ______________ ______________ ______________

Syndicators Research Plans (Members Signatures)

Remarks by Administration:

SYNDICATORS RESEARCH PLANS Student Survey Conducted

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