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Operations Management

10MBA33

MODULE -1 INTRODUCTION AND BREAK EVEN ANALYSIS

1. Define operations 2. Explain (Jan2008) briefly

(July2008) the various factors affecting production system

3. Define productivity 4. What is break even analysis

(July 2010) (July 2010) (Jan 2009) (Dec 2009)

5. Explain briefly the applications of break even analysis 6. State the conditions for make or buy decision

7. Explain briefly the managerial applications of break even analysis (July 2011) 8. Explain briefly the limitations of break even analysis (Jan 2009) 9. List the various process decisions (July 2011)

MODULE II FORECASTING

1. What is tracking signal 2. What is forecasting

(Jan 2010) (Jan 2011) (July 2011) (Jan 2011)

3. Explain briefly the key functions of forecasting 4. Explain briefly the different types of time horizons

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5. List the various sources of data used in forecasting long and short term projects (Jan 2009) 6. Explain the different forecasting approaches with suitable examples (Jan 2010) 7. The data are annual sales (in thousands of dollars) for a firm (say, the sporting goods distributor) in each of its 35 years of operation. A scatter plot of the data is shown below and reveals a linearly increasing trend a. Propose a model for quarterly power load, y`, that will account for both the secular trend and seasonal variation present in the series. b. Fit the model to the data, and use the least squares prediction equation to forecast the utility company's quarterly power loads in 1995. Construct 95% confidence intervals for the forecasts. (Jan 2008)

MODULE III FACILITY PLANNING 1. List the various objectives of good plant layout 2. Explain the various factors affecting location decisions (June 2009) (Jan 2011) (July 2011)

3. Explain briefly the different types of plant layout with suitable 4. Distinguish between product and process layout

(July 2010)

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MODULE IV EMPLOYEE PRODUCTIVITY

1. Define productivity

(Jan 2011) (July 2011) (Dec 2009) (Jan 2011) (Dec 2008) (Jan 2009) (July 2011)

2. Explain the various factors affecting productivity 3. List the various productivity techniques 4. What is work study? 5. List the various objectives of work study 6. Explain briefly the steps involved in work study method 7. Explain briefly the various benefits of work study 8. What is method study? (Jan 2010)

9. Explain briefly the various steps involved in method study 10. What is time study? (Jan 2011) (July 2011)

(Jan 2010)

11. What are the objectives of time study?

12. What is work measurement? List the objectives of work measurement 2009)

(Jan

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MODULE V CAPACITY PLANNING

1. What is capacity planning? 2. What is production capacity?

(Jan 2011) (Jan 2009) (Dec2010)

3. Explain briefly the different Types of capacity

4. Explain briefly the different Factors affecting determination of plant capacity? (July 2009) 5. List the various Capacity planning decisions. (Jan 2011) (July 2010) (July 2010) (Jan 2008) (July 2010) (Jan 2009) (Jan 2011)

6. Explain briefly the different Types of capacity planning? 7. What is Aggregate production planning? 8. What are the Objectives of aggregate planning?

9. Explain briefly the Need for aggregate capacity planning? 10. Explain briefly the Steps in Aggregate Capacity planning? 11. What are the various approaches to Aggregate planning?

12. Which are the commonly used Strategies for aggregate capacity (Jan 2009) 13. Explain briefly Resource Requirement Planning System 14. Explain briefly the Benefits of MRP 15. What is Bill of Materials? (July 2011) (Jan 2010) (Jan 2008)

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MODULE VI MATERIALS MANAGEMENT

1. Define materials management

(Jan 2010)

2. Explain briefly the Importance of Materials management (Jan 2010) 3. List the various Objectives of Materials Management 4. Explain briefly the Functions of materials Management 5. What is Purchasing Manuals? 6. Explain briefly the Ethics in purchasing (Jan 2010) (July 2011) ( Jan 2011) (Jan 2011) (July 2011) (Jan 2011) (Dec 2008) (Jan 2010)

7. Explain briefly the different Purchasing Methods? 8. List the different Types of Stores? 9. What are Functions of Stores Keeping?

10. Explain briefly different types of inventory control techniques

MODULE-7 Quality management -1

1. What is Quality

(Jan 2011) (July 2011) (Jan 2008)


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2. What are the Dimensions of quality 3. Explain briefly the Five Views of Quality
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Operations Management

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4. Explain briefly Juran Trilogy

( Dec 2008)

5. Explain briefly Dr. W. Edward Demings 14 Principles of quality management (July 2010) 6. Explain briefly the different quality control tools. (July 2010) 7. Write a note on PDCA CYCLE (July 2011) (July 2008)

8. Explain briefly the different dimensions of Quality Circles? 9. Write a note on QUALITY AWARDS 10. Explain briefly the contents of ISO 14000 (July 2011)

( Dec 2008)

Module-8 Quality management II 1. Construct mean and range chart for the following data (July2008)

Sub group number 1 2 3 4 5 6 7 8 9


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Mean 6.36 6.38 6.35 6.39 6.32 6.34 6.40 6.33 6.37

Range 0.10 0.18 0.17 0.20 0.15 0.16 0.13 0.18 0.16
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10 11 12 13 14 15 16 17 18 19

6.33 6.32 6.30 6.34 6.39 6.34 6.36 6.35 6.35 6.34

0.13 0.18 0.10 0.11 0.14 0.17 0.15 0.18 0.13 0.18

2. Draw mean range chart for the following data

( Jan 2009)

Sum of means of all samples = 585 Sum of ranges of all samples =410 No of samples =20 Sample size = 5 A2 =0.58 D4 =2.28 D3 =0

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3. An observation was conducted for particular team and the corresponding data is furnished below (July 2009)

Sub group no 1 2 3 4 5

Sample1 20 18 24 23 24

Sample2 22 23 25 21 25

Sample3 25 20 22 26 24

Sample4 24 26 20 24 21

4. Construct mean range chart for the data A2=0.73, D4=2.28, D3 =0 SAMPLE NO 1 2 3 4 5 MEAN 22.75 21.75 22.75 23.5 23.5

(July 2010)

RANGE 5 8 5 5 4

5. Construct an appropriate chart for the following data

(Jan 2011)

Sub group 1 2

Sample size 1 1

No of defects 15 28

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3 4 5 6 7 8 9 10

1 1 1 1 1 1 1 1

41 26 26 35 40 24 10 38

6. 10 samples (each of size 100) of a component were inspected. The results of the inspection are given below. ( Jan 2011)

Sample no 1 2 3 4 5 6 7 8 9 10

No of defectives 2 0 4 3 1 2 3 1 1 2

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7. Last weeks visual inspection carried out to find defectives. In manufactured item revealed the following data for a sample size of 30. This week 30 pieces were again inspected on each of two occasions and 6 pieces and 9 pieces were found to be defected in each case respectively. Determine whether the process is statistical control or not? (Jan 2010)

Sub group no 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17

No of defectives 5 4 4 4 7 4 5 6 4 5 5 7 4 5 4 5 5

8. For the following data construct a fraction defective cha


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Group no 1 2 3 4 5 6 7 8 9 10 9.

Sample size 32 32 50 50 32 18 50 50 32 32

No of defectives 2 3 3 2 1 4 2 0 2 1

P 0.06 0.09 0.06 0.04 0.03 0.05 0.04 0 0.06 0.03

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