Manish Kumar Dalmia

Mobile : +918861456344 E-mail : manish.dalmia9@gmail.com Bangalore, India

Objective Intend to work with progressive and growth oriented organization where I can utilize my knowledge and skill set to contribute positively towards the growth of organization. Profile Summary A Post Graduate in Finance with over 17 months of experience in BFSI sector working with Indias largest private sector bank. Proficient in 360 degree HNI Relationship management and revenue generation for mapped and unmapped customer base and analysis and reporting for clients wealth. Actively consulted the clients for financial and investment planning resulting in higher revenues and customer satisfaction. A strong team leader / player with strong focus on time deliverables with willingness to take challenges and opportunities in same stride. Work Experience

1. Current Organization: AXIS BANK LTD. Designation: Assistant Manager Joining date: 16th October 2012 to till date. Responsibilities:
Handling back office operations and compliances (customer services).

2. Current Organization: ICICI BANK LTD. Designation: Assistant Manager Joining date: 5th April 2011 to till 23rd August 2012.
Core Skills / Domain Knowledge: Customer Relationship Management:

360 degree handling of all the banking related queries resulting in a greater than average new client acquisition ratio and retention ratio Actively helped all my mapped customers with their respective financial and investment planning to ensure better utilization of the customers wealth. Specific initiatives taken to educate HNI customers towards their need-specific financial products. This helped in streamlining the product portfolios with better returns.

Handled back office operations and compliances (customer services) Gained exposure towards various banking related software (Finnacle, FCRM, I-Sense) leveraging the understanding of the overall banking system and utilizing the same for benefit of the customers (as and when needed).

Research & Development:Effectively worked with multiple stakeholders to deliver a better customer experience and also on the basis of my market knowledge and equity research on the certain stocks helped the client to pick up the right stock. Monitoring the trend analysis and market situation about the equity and debt market and keep updating to the client. Communicating with investors, presenting new investment ideas to them, and ensuring that the ideas and strategies are communicated in an orderly fashion within the specified time.

Educational Qualifications

Degree/ Certificate MBA(FINANCE) B.Com (A/C HONS.) 12th 10th Certification Programs

Board/University Christ University Bangalore Tilka Manjhi Bhagalpur University C.B.S.E C.B.S.E

Marks (%) 67.72 72.88 67.4 59.8

NCFM- Derivatives Market (Dealers) module Workshop On Advanced EXCEL Certified as ACE Banker by ICICI Bank Completed and certified for various e-Learning modules by ICICI Bank

Project & Trainings Sr. No. 1. Title Organization Structure Study Organizaion Auto Profile Ltd,Jamshedpur State Bank Of India Period May09

2.

Analysis of credit requirements of SMEs in southern region of Banglore.

April10- May10

Achievements

Positions Of Responsibilities Handled Till Now:Member of pioneer sponsorship committee. Headed the finance club (Documentary committee). Participated in various Management Fests.

Awards & Accolade:Got 2nd rank at College level in B.COM Generated leads of Rs 100 crs for SBI during my internship. Secured the 1st prize in street theaters in CUIM cultural fest, CUIM MBA International Business fest &2nd prize in CUIM inter- deanery cultural fest. Skill Set

Technical Proficiencies:Internet Savvy Command over Microsoft Word, Excel and PowerPoint In-depth knowledge of basic operating systems like Windows XP, Vista and 07 Tally 7.2

Soft Skills:Strong verbal and written communication skills Open to changes and challenges with a keen inclination towards learning and growth Excellent presentation delivery skills Individual with deeply rooted ethics and values Highly self-motivated individual with internal locus of control Personal Profile DOB Gender Language Known Marital Status : Single : 16/11/1987 : Male : English, Hindi

I hereby declare that the above-mentioned details are true and correct to the best of my Knowledge. If given an opportunity to work in your esteemed organization I assure you to deliver my best to the satisfaction of the management.

Place: Bangalore Manish Dalmia