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Installation Guide
Technical Manual
TM0100-3010
Revision 9A
March 2006
VIA USB Windows Device Driver
Installation Guide
TM0100-3010, Rev 9A
This document provides final product specifications. VIA Telecom reserves the right to make
changes to this product at any time without notice.
This document contains proprietary information of VIA Telecom, Inc. The information contained
herein is not to be used by or disclosed to third parties without the express written permission of an
officer of VIA Telecom, Inc.
This document describes VIA Telecom’s VIA USB Windows device driver and will remain the
official reference source for all revisions/releases of this product until rescinded by an update.
VIA Telecom, Inc. reserves the right to make changes to any product herein at any time without
notice. VIA Telecom does not assume any responsibility or liability arising out of the application or
use of any product described herein, except as expressly agreed to in writing by VIA Telecom; nor
does the purchase or use of a product from VIA Telecom convey a license under any patent rights,
copyrights, trademark rights, or any other of the intellectual property rights of VIA Telecom or third
parties.
The VIA Telecom logo design and VIA TELECOM are trademarks owned by the company.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States
and/or other countries. All other brand and product names may be trademarks of their respective
companies.
VIA Telecom products are not intended for use in life-support appliances, devices, or systems. Use
of any VIA Telecom product in such applications without written consent of the appropriate VIA
Telecom officer is prohibited.
VIA Telecom is certified to the ISO 9001:2000 quality management system international standard.
VIA Telecom, Inc. Copyright © VIA Telecom, Inc. 2006
3390 Carmel Mountain Road All Rights Reserved. Printed in U.S.A.
San Diego, CA 92121, U.S.A.
Tel: 858.350.5560
Internet: www.via-telecom.com March 2006
Table of Contents
1 Introduction ................................................................................................................................................... 1
2 Requirements ............................................................................................................................................... 1
3 Installation..................................................................................................................................................... 1
4 Repairing/Replacing/Updating an Existing Installation............................................................................... 11
5 Removing an Existing Installation............................................................................................................... 14
6 Power Management Settings ..................................................................................................................... 18
7 Appendix A: Components ........................................................................................................................... 22
Table of Figures
Figure 33. Message Box Requesting Connection of Powered USB Device Repairing an Existing Installation and
Termination of Any Programs or Property Pages Using Any VIA Telecom USB Devices............................ 16
Figure 34. Message Box Requesting for Disconnection of USB Device............................................................. 17
Figure 35. USB Driver Removal Success Message Box..................................................................................... 17
Figure 36. Device Manager view indicating successful removal of USB Device Drivers.................................... 17
Figure 37. Selecting the VIA Telecom USB ETS Device from the Windows Device Manager’s Device List...... 18
Figure 38. VIA Telecom USB ETS Device Property-sheet.................................................................................. 19
Figure 39. VIA Telecom USB ETS Device Advanced Power Management Settings Property sheet ................. 20
Figure 40. VIA Telecom USB ETS Device Advanced Power Management Settings Property Sheet – Change
Notification Message ..................................................................................................................................... 21
1 Introduction
This document is a user guide for the VIA Telecom USB Windows® device driver installation process. The
VIA USB Windows device driver provides the interface between the operating system and VIA CBP chip-based
USB devices, allowing user applications to communicate with devices. This user guide provides a detailed
description of the VIA USB Windows device driver installation process.
This User Guide applies to USB Driver version 1.0.22 and higher.
2 Requirements
The following are the minimum hardware and software requirements necessary to successfully install and
operate the VIA Telecom USB Windows device driver:
Hardware:
USB 1.1 or 2.0 Controller
USB cable1
Software:
Windows 2000, with Service Pack 4 (SP4)
Windows XP, with Service Pack 2 (SP2)
3 Installation
1. To install the VIA USB Windows device driver, you must first start the Setup application,
ViaUsb_Setup.exe, by double-clicking the associated icon.
1
Must satisfy USB 1.1 or 2.0 specifications.
This setup program will copy all the files listed in Appendix A into the appropriate directories on the local
system drive of your PC. The following dialog box will appear upon execution:
The following message box will appear upon start-up (only if you do not have Administrator privilege),
informing you that you should have Administrator privilege to properly install the VIA Telecom CBP USB
driver:
2. Click OK to acknowledge this message. If you do not have Administrator privilege, the setup program
will terminate at this point. The VIA USB Windows Device Driver Setup Welcome dialog box will appear
as shown in Figure 6.
Figure 4. VIA USB Windows Device Driver Setup Welcome Dialog Box
6. To continue, you must accept the License Agreement by clicking Yes. If you select No, the following
message box will appear, confirming whether you truly wish to terminate the installation process at this
time.
If you select Yes, the installation process is terminated. If you select No, the License Agreement dialog
box (Figure 7) will reappear.
After you agree to the License Agreement (Figure 7), the Customer Information dialog box will appear.
7. Please enter the appropriate user and company name into the corresponding fields. Then, click Next to
proceed to the actual installation of the VIA USB Windows Device Driver support files into their
appropriate folders.
8. The default is to install the VIA USB driver components into the “C:\Program Files\VIA Telecom\VIA
CBP USB Driver” folder. You may override this default location, but you must remember the path to the
destination folder you selected when you later inform the Windows Device Manager of the location of
the VIA USB device driver files. To select an alternate installation folder, click Browse on the Choose
Destination Location dialog box and, then, select the desired location (see Figure 9). After you have
selected the desired destination folder, click OK. To terminate the browsing operation, click Cancel,
which will return you back to the Choose Destination Location dialog box (Figure 8).
9. If you wish to use the default installation destination folder, click Next to continue the process. If a
previous version of the Via Telecom USB Device Driver has not been previously installed, the dialog box in
Figure 10 will appear. Click Yes to continue.
A dialog box will briefly appear, displaying the status of the installation of the files for the USB Device
drivers.
12. The “Digital Signature Not Found” dialog box, (Figure 12) will appear, indicating the absence of a
Microsoft digital signature. Select Yes to continue the installation process. Note for Windows XP
installation: Instead of one “Digital Signature Not Found” dialog boxes, you will receive three
“Software Installation” dialog boxes as seen in Figure 13.
Upon completion of this step, the following informational message box appears instructing you to
connect the VIA USB device to the computer and ensure that it is powered up:
After clicking OK, a message box indicating successful installation of the VIA Telecom USB Driver will
appear.
After clicking OK, another Microsoft “Digital Signature Not Found” Dialog box appears after some time,
this time specifying the VIA Telecom CBP USB Modem as the Device to be added, (Figure 17). Select
Yes to continue with the installation. Note for Windows XP installation: three, rather than one,
“Hardware Installation” dialog boxes will appear, each displaying the different Hardware Device Drivers
being Installed, see Figure 18, Figure 19, and Figure 20.
Figure 18. Microsoft XP ‘Hardware Installation’ Message Box (Via Telecom USB Hub Device)
Figure 19. Microsoft XP ‘Hardware Installation’ Message Box (Via Telecom CBP USB Modem)
Figure 20. Microsoft XP ‘Hardware Installation’ Message Box (VIA Telecom ETS Device)
13. After selecting Yes, you will see a Hardware Installation Message Boxes similar to the one in Figure 20.
Once these stop occurring, the installation of the USB Device Driver will be complete. You can verify
the installation by opening the Device Manager on your computer and looking for VIA Telecom CBP
USB Modem in the Modems category and both VIA Telecom ETS Device and VIA Telecom USB
Hub Device in the Universal Serial Bus Controllers category, (see Figure 21). If you open up ETS,
“USB Connected” should appear in the Message Window as well as other status messages2.
2
A phone device reset may be required to see the Configuration Information message in EtsMain.
3. The setup program will determine that a version of the VIA USB device drivers was previously installed.
The setup program will, then, prompt you to select one of two possible actions it might take under the
current circumstances as outlined by the following Welcome dialog box (Figure 24). Select the
Repair/Replace/Update option to continue with the update process.
The Setup Status dialog box will then appear indicating what percentage of the file copying and/or
removal task is complete.
After scanning and removing existing driver-related files, the Installation process will request that you
reconnect the powered up VIA USB device to the computer and terminate any programs or property
pages that might use any of the VIA Telecom USB Devices, (Figure 26).
Figure 26. Message Box requesting Connection of Powered USB Device Repairing an Existing
Installation and Termination of Any Programs or Property Pages Using Said VIA Telecom USB
Device
After completing the instructions, select OK. A message box will appear stating that the USB drivers
already on your system will be updated and instructing you to respond to any further prompts.
Figure 27. Message Box Notifying User of USB Driver Update and Further Instructions During
Update Process.
After clicking OK, the same two “Digital Signature Not Found” Message Boxes from the installation
process (Figure 12 & Figure 17) will appear. At the same time, Hardware Installation/Found New
Hardware Messages similar to those of Figure 16 will appear. Click Yes on both “Digital Signature”
boxes to continue with the update process. Eventually, the message box below will notify you of a
successful update will appear.
Figure 28. Message Box Stating USB Driver Update Was Successful.
The setup program will determine that there is a set of VIA USB devices already installed. The setup
program will then prompt you to select one of two possible actions it might take under the current
circumstances as outlined by the Welcome dialog box illustrated in Figure 30. Select Remove to
continue with the removal process.
3. The setup program will then ask for confirmation that you really do wish to remove the entire VIA USB
Device installation (Figure 31). Confirm this decision by selecting Yes.
Figure 31. VIA USB Windows Device Driver Setup Removal Confirmation Request Message Box
March 2006 VIA Telecom, Inc. Proprietary
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VIA USB Windows Device Driver
Installation Guide
TM0100-3010, Rev 9A
The Setup Status dialog box will then appear, indicating what percentage of the file removal task is
complete (Error! Reference source not found.).
4. The setup program will then remind you to close any applications or property pages connected to the
USB Device Drivers and ensure that the USB Device is connected and powered on. Once this is done,
select OK to continue.
Figure 33. Message Box Requesting Connection of Powered USB Device Repairing an Existing
Installation and Termination of Any Programs or Property Pages Using Any VIA Telecom USB
Devices
The setup program will then request that the VIA USB device be disconnected from the host computer if
it is currently connected. Select OK to continue with the removal.
5. To confirm removal of the Via Telecom USB Device Drivers, open up the Device Manager. Under
Modems, if there are any, VIA Telecom CBP USB Modem should be absent, indicating a successful
removal. Under Universal Serial Bus Controllers, VIA Telecom ETS Device and VIA Telecom USB
Hub Device should be absent. See Figure 36 below as an example.
Figure 36. Device Manager view indicating successful removal of USB Device Drivers.
March 2006 VIA Telecom, Inc. Proprietary
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VIA USB Windows Device Driver
Installation Guide
TM0100-3010, Rev 9A
Figure 37. Selecting the VIA Telecom USB ETS Device from the Windows Device Manager’s
Device List
At which point the Property- heet dialog box for this device will appear (as illustrated in Figure 38):
Select the Advanced PM Settings tab from the property sheet dialog box. The Advanced PM Settings property
sheet will then appear:
Figure 39. VIA Telecom USB ETS Device Advanced Power Management Settings
Property sheet
There are three power-management variables that can be adjusted for the desired effect. Their description,
purpose, and valid settings are discussed below:
Performance Idle Timeout
The Performance Idle Timeout sets the time-out value (in seconds) to apply when the Windows
Operating System power policy optimizes for performance. This setting controls when the VIA Telecom
USB device will enter deep-sleep mode after a period of inactivity. After the Windows Operating System
power policy has entered a performance-optimization mode and the stated Performance Idle Timeout
period has elapsed with no device activity, the device will enter deep-sleep mode. A value of zero (0)
will disable the idle detection when performance policy is in effect.
USB Select-Suspend
In Microsoft® Windows® XP and later operating systems, the USB core stack supports a feature known
as “Selective Suspend”. This feature allows a driver to turn off the USB device it controls when the
device becomes idle, even while the system itself remains in a fully operational power state (S0). This
feature is primarily intended to conserve battery power in laptops. The USB controller, in particular,
often uses a lot of battery power, even when there are no devices attached to the system. The Selective
Suspend feature allows drivers to idle the host controller, empty USB hubs, including the Root Hub, and
the full range of USB devices supported by the operating system. Select this feature to enable it. NOTE:
This feature is not available on computer’s running operating systems earlier than XP – therefore,
selecting it under these conditions will have no effect.
To save and apply modified power-management settings, select the Apply button on the Advanced PM Settings
property-sheet dialog box. Selecting the OK or Cancel button will only close the Advanced PM Settings
property sheet; it will not save any modified settings. To restore the original settings, click the Refresh button.
After the Apply button, the following statement will appear in the Advanced PM Settings property-sheet dialog
box’s Message box:
Figure 40. VIA Telecom USB ETS Device Advanced Power Management Settings Property
Sheet – Change Notification Message
This message notifies the user that the modified power-management settings will take effect upon the next
Plug-N-Play discovery for this device. To invoke a Plug-N-Play discovery for this device, either power cycle the
VIA Telecom USB device or disconnect and reconnect the USB cable from/to the device.
7 Appendix A: Components
After successful completion of the installation process, the following files will be located in the specified
directories/folders:
C:\<$WINDOWS>\inf:
ViaUsbHub.inf
ViaUsbEts.inf
ViaUsbModem.inf
C:\<$WINDOWS>\system32\drivers:
ViaUsbEts.sys
ViaUsbModem.sys
Where <$WINDOWS> is the directory/folder containing the Windows Operating System files. This location may
vary from computer to computer; but common locations include:
C:\WINDOWS
C:\WINNT