2.1. Leadership is the inspiration and mobilization of others to undertake collective action in pursuit of the common good.

(Crosby & Bryson, 2005). The leadership will help the leader develop the skill of the ability to motivate the employee towards a common goal. The leadership and managerment style is different from each other:

Diagram 1: Characteristic of being a leader and manager.

Each type of company uses each different management and leadership styles:

Management styles

Microsoft + Microsoft empowers the followers to make the decisions. According to a Senior Director at Seattle, WA, Microsoft employee :empowers to make decisions, excited about the future (Anon., 2012) Microsoft also built up the Employee Financial Education Program to their employee to provide objective information to help them make informed decisions and create a suitable financial portfolio. + Microsoft is having a good leadership style of affinitive- value people, under Steve Ballmer management. After a thorough examination of Microsofts transition during the last 11 years under Ballmers leadership, it is clear from a long-term investment perspective that Microsoft has dramatically improved as a business and especially as a potential investment. (Mintzmye, 2011). Ballmer values his employees and their works, believe that the success of the company belongs to their credit. + The Companys core values and decision-making processes were created and all about employess, expects every employee to work and give 100% everyday, allows, supports employees to lead to success.

FedEx + FedEx is an organization that appears to have an effective employee relations communication system that values, motivations, and empowers employees. Founder and CEO Frederick Smith determined to make employees an integral part of the decision-making process, due to his belief that when people are placed first they will provide the highest possible service, and profits will follow (FedEx, 2012)

Leadership styles

+ FedEx under Fred Smith is Democratic leadership style. He clearly proved his four attributes: honesty, forward-looking, competent, and inspiring. The top four attributes are clearly demonstrated by Smith. Honesty: Smith is truthful, ethical, and principled in all his dealings. Forward-looking: he had the ability to envision the future from his early college days. Competent: Smith demonstrates competent leadership in his track record of successes and the ability to get things done. Inspiring: enthusiastic, energetic, and positive about the future are accurate descriptions of how Mr. Smith lives his life (Shetty, 2011) + With the leadership, Smith effectively led FedEx to the success. Smith has created to the employee an environment where they feel its safe, secure and possible to take risk and become innovative.

Table: Microsoft and FedEx leadership and management style Both organization leadership and management style have common and different. Theyre both empowerment their employee to make decision which create their employee the feeling of much likely to develop their idea to create successful products, bring profit to the business. However, the leadership between two companies is different. Ballmer mostly focuses about people, about his employee. At Microsoft, part of the way they inspire their workers is by investing the tools and technologies that really tell them theyre the business number one assets which might make them feeling more confident and work more effective, however, it could cost them selfsatisfaction and arrogant in work too. Fred Smith, on one hand, empowered his employee to make decisions but still got control of the business. On the other hand, created discipline to both his employee and himself, being truthful and gained respect from worker by show them his ability. This make FedEx become an innovative company with a creative, positive working environment.