First Last

3100 Black Hickory Drive, Falls Church, VA 22042 Tel: 301.395.0137 - larry.a.king@gmail.com

Objective
To envision, implement and manage the user experience of a product or family of products with an in-house UX team.

Skills
User experience strategy, content strategy, product strategy, interaction design, information architecture, user research, prototyping, HTML, CSS, JavaScript/jQuery

Experience
User Experience Architect/Consultant, ICF Ironworks, Fairfax, VA
February 2010 - Present Client List:

Department of Housing and Urban Development Lead the interaction design, information architecture and user experience activities for a grantee resource and project portal. Implemented user experience methodologies in an ongoing project where none had existed before.
Conducted contextual inquiry sessions with representative users of the site Conceptualized and evangelized the overall concept for how grantees will find information on the site Created wireframes and prototypes Conducted usability testing with representative users and iterated designs based upon findings Lead the content creation and migration process Designed and prototyped various back-end applications for the site, including a grantee assessment portal, a virtual help desk system, and a grantee assistance management system

American Council on Education Lead the Digital/Content Strategy, Information Architecture and User Research activities for the redesign of the ACEnet.edu site.
Implemented full digital strategy engagement using stakeholder interviews, competitive analysis, user research, content strategy, personas and concept modeling Created wireframes and prototypes for all major sections of site Conducted usability testing based on scenarios identified in user research Created project roadmap for design, development and launch of site

Peak Performance Partners Lead User Interface Designer for the redesign of the internal Customer Relationship Management (CRM) and work process management system for an auto dealer marketing company
Conducted stakeholder and user interviews, created task and business process flow diagrams, designed wireframes and created working prototypes demonstrating user interactions with the system

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Freddie Mac User Interface Designer for a mortgage rate calculator application on mobile devices.
Designed a mobile user interface for a mortgage loan rate calculator Created visual design for three mobile platforms: iOS, Android and Blackberry Created a mobile prototype of the application for the iPhone Delta Dental of Virginia

Delta Dental of Virginia Lead Information Architect for the redesign of a dental insurance website.
Redesigned the web presence of the insurance company Delta Dental of Virginia, including publicfacing site and internal portals for subscriber, providers, employers and brokers Conducted stakeholder interviews, user research, and competitive analysis with other dental insurer sites Created a web strategy document, designed wireframes and prototypes, and executed user testing of prototypes

U.S. Department of the Interior Lead Interaction Designer of a cloud computing provisioning application for a government client.
Designed the user interaction and user interface for a cloud computing storefront where government agencies can provision server infrastructure, development and production environments, and web applications

User Experience Architect/Consultant, Accenture, Reston, VA

August 2007 - February 2010 Client List:

Department of Homeland Security - User Researcher, Information Architect

Designed and developed an online information visualization display of core system service level agreements and other key performance indicators of the US-VISIT system Designed and developed a document repository for the project's bill of materials documentation using open source software (Wordpress, PHP, MySQL) Provided visual design services for technical architecture diagrams

U.S. Postal Service - User Experience Consultant Served as project co-lead, usability subject matter expert and interface designer.
Created storyboard, wireframes and visual designs detailing the sequence of user interactions within the user interface Created functional design documents for the user interface Confirmed functional requirements with each module and verified that all impacts to requirements were updated accordingly

Office of the Director of National Intelligence - User Experience Consultant Performed a user research study of a content delivery portal for an intelligence agency where information is disseminated to intelligence and non-intelligence government employees.
Performed an audience analysis and created provisional personas based on client stakeholder interviews Conducted user testing sessions with representative users and evaluated resulting qualitative data Conceptualized and created detailed wireframes demonstrating recommendations for improvements, including implementation of a personalized section of the site Created prototype of recommendations and conducted additional rounds of validation user testing Presented final recommendations to client, including a recommendation and methodology for implementing user testing into existing software development lifecycle
Larry King larry.a.king@gmail.com - 301.395.0137

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USDA Food Safety and Inspection Service - User Experience Architect Performed a usability evaluation of a public-facing government website, with the goal of offering and provided prioritized recommendations for updates to the site.
Planned and conducted interviews with key stakeholders, including the identification of inquiry subject areas and lists of questions to use in the interviews Conducted content audit of existing site and implemented updates to the as-is site map Analyzed as-is audience analysis and personas, modifying them based upon user research findings Created critical task list for each persona based on findings from stakeholder interviews, audience analysis, and other user research Created persona specific scenarios and transformed them into usability test scripts Planned and executed high-fidelity baseline usability testing on the as-is site Designed and created a clickable prototype in Visio Planned and executed lo-fidelity usability testing on prototype

Internal Accenture Roles Mentored junior Accenture User Experience members on user experience techniques Served as lead instructor for a two-day long introduction to user experience fundamentals class for Accenture analysts and consultants. Led the 1200+ member Accenture User Experience Community of Practice. Planned and budged community of practice activities for fiscal years 2008-2010
Delegated duties to user experience group members Planned and conducted virtual training seminars Edited and published the quarterly user experience newsletter Developed and maintained the user experience Interact and Deliver site

Adjunct Professor, University of Baltimore

January 2008 - May 2008 Instructed graduate level class in standards-based web design Subjects included history of the web, how the web works, the importance of web standards, XHTML, CSS, JavaScript, accessibility and 508 guidelines, and usability testing

Instructional Support Specialist, University of Maryland University College

June 2005 - August 2007 Designed, planned and implemented user research study of UMUCs course management system, including stakeholder interviews and contextual inquiry of both students and faculty Co-lead the redesign of University of Maryland University Colleges departmental websites, including template design, content inventory, content migration, content maintenance strategy, and information architecture Implemented an open source article management system for the online distance education magazine DE Oracle, including content inventory and migration strategy, design template implementation, and PHP and MySQL modifications Maintained and implemented features for class visit database using ColdFusion and MS Access

Larry King larry.a.king@gmail.com - 301.395.0137

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Education
Master of Science in Interaction Design and Information Architecture
May 2007

University of Baltimore, Baltimore, MD

Masters thesis: researched and designed a communication platform for an online learning management system Created information architecture for University of Baltimore site redesign, including initial user research, site map, wireframing, and usability testing Conceptualized and coded online game for children using ActionScript and object oriented programming Designed Eye Toy game prototype for children using participatory design techniques Studied the history and concepts of human computer interaction, including mental models, visual perception, distributed cognition, activity theory, and interactive learning

Bachelor of Fine Arts in Digital Design

March 2004

American Intercontinental University, Hoffman Estates, IL

Conceptualized, planned and developed individual and group projects consisting of layout design, logos and corporate branding, raster and vector image manipulation, animation, multimedia, web development, and video game design

Larry King larry.a.king@gmail.com - 301.395.0137