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1 2 3 Particulars Name of the Program: Course Instructor: Course Title: PGDM (Batch 2011-13) Sonia Nongmaithem sn@iimshillong.in Behavioral Science II: Organization Development and Change Term II 1 Credit 20 Sessions This course on Organizational Development and Change examines the concept of OD and how this field facilitates effective change management in organizations. It also focuses on theories and models of planned change and emphasizes the important skills of OD practitioner, the process of organization development and some of the various types of interventions that should be employed to ensure successful change in organizations. The main objective of the course is to impart to the students the value of organization development and change so that they, as future individual members of organizations, have the sensitivity, knowledge and skills to contribute in order to bring about successful change in their respective organizations, as and when required. 5 Course Outline 5 lectures General introduction to the course and overview of the issues; Definition of the concept of Organization Development and how it relates to the need for change; History of Organization Development and its evolution; Its current Status; Nature of Planned Change theories, models and different types of Planned Change; OD Practitioner Unit 2: Process of Organizational Development 8 lectures Entering and Contracting; Diagnosing organizations, Groups and Jobs; Collecting, Analyzing and Feeding back diagnostic information; Designing Interventions; Leading and Managing Change; Evaluating and Institutionalizing Change 5 lectures Unit 3: Types and Techniques of Organizational Development Interventions Human and Organizational Process Interventions; Human Resources Management Interventions Unit 1: Introduction and an Overview of Organization Development and Change Details

Course Introduction and Objective:

2 Unit 4: Some Applications of Organizational Development 2 lectures Organizational Development in Global settings; Organizational Development in Nonindustrial Settings: Health Care, Family Businesses, and the Public Sector 6. Resources: 1. Cummings, T. G. & Worley, C. G. (2005). Theory of Organization Development and Change, Cengage Learning. 2. French, W. L. & Jr. Bell, C. H. (2008). Organization Development: Behavioural Science Interventions for Organization Improvement. Prentice-Hall of India Private Ltd. 3. www.ebscohost.com Relevant and current research articles will also be referred. 7 8 Course Pedagogy: Evaluation: Lectures, discussion, case studies, group and individual exercises, presentations, etc. 1. Case presentation (20%) 2. Term Project Report (20%) 3. Quality of Contribution to Class Discussions/Presentations (20%) 4. End Term Examination (40%) Each participant is expected to contribute to a term project (to be carried out in groups) and prepare and submit a term project report at the end of the course (not later than the last session) on any of the topics assigned to them in the class. Session-wise Plan Session 1 Introduction and an Overview of Organization Development and Change - General Introduction to the Course; Definition of the concept of Organization Development and how it relates to the need for change; History of Organization Development and its Evolution; Its current Status Nature of Planned Change Theories and Models of Planned Change Nature of Planned Change (Continued) - Different types of Planned Change; OD Practitioner Competencies and Skills of Organization Development Case Presentation 1 Process of Organizational Development Entering and Contracting

Details of Term Project Report:

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Session 2 Session 3 Session 4 Session 5 Session 6

Session 7

Diagnosing Organizations, Groups and Jobs Open Systems Model; Diagnosing Organization Systems at the Individual, Group and Organization Level Collecting, Analyzing and Feeding back Diagnostic Information Various Methods and Techniques Case Presentation 2 Designing Interventions What are Effective Interventions; How to design them; Overview of various Interventions Leading and Managing Change Motivating change; Creating vision; Developing Support; Managing the Transitions; Sustaining Change Evaluating and Institutionalizing Change Case Presentation 3 Techniques of Organizational Development Intervention Human and Organizational Process Intervention Individual and Interpersonal Process Approaches Human and Organizational Process Intervention (Continued) Group Process Approaches Human and Organizational Process Intervention (Continued) Organization Process Approaches Case Presentation 4 Some Applications of Organizational Development Organizational Development in Global settings-I Organizational Development in Global settings- II Project report presentation -

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Session 12 Session 13 Session 14

Session 15 Session 16 Session 17 Session 18 Session 19 Session 20