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INTRODUCTION

TOPSGRUP, Indias largest security group is undoubtedly the most respected brand in the security solutions space currently valued at INR 20 billion. TOPSGRUP is acknowledged by the business fraternity, the federal and state government and even the industry peers as the pioneers of this business in India and the Industry spokesperson. TOPSGRUP through its leadership position and multiple innovations across the last four decades has been suitably credited with the mantle of revolutionizing and changing the face of the Indian Security Industry, not something anyone else in the security space can boast of.

Remember, good security never costs it pays. So, get the Tops advantage on your side and change to the better and right alternative today.

Industry Profile

The global security services industry that includes guarding services, cash logistics and handling and alarm monitoring services is witnessing major changes in its growth pattern. The developed markets of North America and Western Europe, which used to historically drive the global security services market are currently registering lower rate of growth compared to the new markets of Asia-Pacific, Middle East and African nations.

In the Asia-Pacific and Middle East countries, there are a number of countries at varying stages of economic development. The growth of these economies combined with security threats and lower security utilization compared to Western market levels will drive the security services industry in the near future.

Countries like India and China holds immense business opportunities for security services firms as the governments in these two countries are making huge investments in updating airports, aviation, shipping ports, infrastructure, tourism and retail sectors.

Besides the growth of emerging markets, the government sector globally will support the revenue bases of security services companies. The pace of outsourcing of security services by the government and public sector enterprises will stimulate the growth of security services industry. And with the increasing usage of cash with consumers shying away from the use of credit and credit cards in a recessionary economy, cash logistics business in the security services in the security services industry are going to gain more in the future. Global Security Services Industry: Market Opportunities analyzes the global security services industry in the context of its major segments including guarding (manned), cash logistics and handling services and alarm monitoring services. The report explores the business opportunities that the industry offers in terms of its segments and various geographies. The major industry

trends have also been assessed in the report. Further, it gives coverage to the major players in the security services including G4S, Securitas and Brinks. The study also analyzes the future prospects of the global security services industry. Security Today recently conducted an online mini survey of the Indian Security Industry and came up with some interesting facts and figures outlining the complexion and dimension of the electronic security systems industry. Although, the industry still has a long way to go to match the standards of the developed world, the electronic security industry, which is largely import based, is fast expanding and is estimated to be close to US $350 million (Rs.1575 crores). It is expected to grow conservatively by about 26%. The huge private manned guarding sector, estimated to comprise of more than 5,000 guard companies employing more than 1 million people, remains unregulated. However, budgets are being set aside and more emphasis being laid on the provision and up-gradation of the electronic protection measures. The future indeed appears to be rosy! The Mumbai attacks, in which terrorists struck soft targets throughout Indias financial capital, focused the worlds attention on the countrys private security officer sector. India currently has approximately 5.5 million security guards employed by about 15,000 security companies; as an industry, this sector is now the countrys largest corporate taxpayer. Indias Private Security Agencies Regulation Act, 2005 (PSAR), was created to improve private security standards in the country by issuing licenses to security companies. It also sets minimum standards for security guards, such as 160 hours of training before deployment. CAPSI advises that providers view PSAR as a floor, not a ceiling, however. It recommends that security companies train guards for two months before deployment. The law also requires that owners and major shareholders of private security companies in the

country be citizens of India. But it does not prevent outside firms from entering into business relationships with local firms.

OVERVIEW OF INDIA

Seventh largest and second most populated country Population of more than 1 billion 29 states and 6 Union Territories Largest democracy in the world Median age of 25 years compared to in 43 Japan and 36 in USAWorking age population to be 70% by 2030-largest in the world Among the fastest growing economies in the world Number of airports : 454 12 International airports Major ports : 12About India 4th largest and 2nd fastest growing economy in the world GDP growth of 6.7 % in 200809Forecasted growth of more than 6 % in 2009-10Consumer market to be 5th largest by 2025Mergers and Acquisitions and group restructuring deals grew nine times to US$ 2.27 billion in March 2009 against February 2009Fast being established as a global manufacturing hub Services account for almost half of the GDP8th largest investor in the UK Indian Economy The huge private manned guarding sector, estimated to comprise of more than 5,000 guard companies employing more than 1 Million people, remains unregulated. It by and large dominates the protection industry in India. Born in the 60s this sector started with a handful companies like G4S, SIS, Tops, SDB CISCO, Peregrine, Checkmate, Premier, GI Security and some others operate through their various regional and city offices to offer protection services nationwide. However, smaller companies dotting the landscape, in a bid to carve out a share of the market, resort to cost-cutting, which in turn brings down the quality of service provided. Large players, on the other hand, provide in-house training facilities, job orientation programs which reflect in the quality of service they provide. Interestingly, the concept of Central Monitoring Services (CMS) of alarms has not really caught on in India, as the end-user expects a private response rather than a police or a state response. As of now, there are less than 5 companies offering CMS and Response services, the majority of them, including G4S having started such services in the last couple of years. The reason for the poor growth of this sector is not hard to find. As Mr. Suresh Sawhney, the Vice President & Country Head of Ingersoll-Rand International (India) puts it, Inherently the Indian society is not crime prone. The general

population does not perceive this to be a threat area as also the fact that the education level of the decision makers about security systems is low. This would change in the next 5 10 years. In a bid to regulate the manned guarding sector, the Indian Government recently passed the 2005 Private Security Agencies Regulation Act which, in reality, is yet to take off. The height of terrorism in the 70s saw the birth of the systems sector with nondescript Bank Alarm manufacturers and installers trying to outdo each other with substandard, locally-assembled alarms. Import liberalization in the mid 80s saw the emergence of System Integrators (SI), with rapid acceleration in the 90s. While most systems worth the name were imported, indigenously assembled systems in those days too were largely import based.

Further trade liberalization resulted in the influx of global players like Honeywell, GE, BOSCH, Tyco, Siemens and HID. Other international companies are making their presence felt by appointing distributors, and more recently, opening their Indian offices and offering sales and after-sales support. Large government and infrastructure security system projects are beginning to happen as end users realize the advantages of electronic protection.

The Indian Electronic Protection Systems Industry

The Indian market for electronic security equipment is categorised into the electronic sector and non-electronic sectors and organized and informal sectors. While the total number of players in the organized electronic sector is around 50, the unorganized sector accounts for about 800 units. Many Indian companies have collaborated with foreign manufacturers and are marketing foreign products in India. Security equipment is imported mainly from USA, UK, Germany, Singapore, Italy, Hong Kong, Israel, Japan, Korea, China, and Taiwan.

Some Major Brands in India

As far as CCTV equipment is concerned, companies like Bosch, Honeywell, GE, Pelco, Samsung, Yoko, Meritt Lilin, Hanse, Hi Sharp, CBC, Sanyo, American Dynamics, Vicon and more recently Sony, Axis, DVTel, and Verint control the major portion of the market. The Access Control market is dominated by players like HID, Europlex, Cardax, GE (Casi Rusco), Lenel, Syris, Poris, Pegasus, Elid, IDTEK, Tyco (Sensormatic), JCI (Card Key) Solus, MBux and Kantech. The relatively much smaller Intrusion detection systems market is catered to by names like Jablotron, GE (Caddx), Tyco (DSC), Securico, Texecom, Magal, Senstar Stellar and Gallagher. While this list is purely indicative, there is definitely room for more players to come in.

How business gets transacted?

The manufacturer typically sells to the distributor, who usually is also a system integrator (although recently a few pure distributors such as ADI (Honeywell) have emerged). The distributor markets the products to other SIs, installers and end-users, does sales promotion, renders technical assistance and after sales & warranty services on behalf of the manufacturer. The distributor at times also sells components that are part of an overall security system to Original Equipment Manufacturers who further sell to installers and end-users. Recently some local and off-shore (Hong Kong & Singapore based) traders have entered the scenario. These entities typically source, supply and often finance the transaction between the manufacturer and the distributor. With the market expanding and looking more promising, a more recent trend has been for manufacturers to establish their wholly owned subsidiary and open local office/s. The staff employed by them does product promotion with the System

Integrators, Consultants, Specifiers and End-Users. Amongst the multinational brands, perhaps Honeywell has the best broad-based and structured set-up in India. It has a software development centre in Bangalore serving its global needs, a systems integration unit (Honeywell Building Solutions) in Pune, a dedicated distribution unit in Gurgaon (selling to big SIs for large and middle level projects), a general distribution unit (ADI), located on Gurgaon, Mumbai & Bangalore, selling to small and medium level independent installers and a manufacturing unit in Gurgaon producing fire alarm systems.

Major Market Areas

While North India (Delhi, NCR, Haryana, Punjab, part Uttranchal & West UP, NE Rajasthan), have the largest proportion on security installations, the Southern India (Hyderabad, Bangalore, Chennai, Coimbatore, Mangalore, Trivandrum) are a close second. Western parts of the country (East Gujarat, Mumbai, Goa, Maharashtra) follows next with the Eastern part of the country being somewhat deprived of the security cover it demands.

Global Private Security Industry

Global Private Security Services Industry is estimated at USD 150 Billion (2009) Projected growth 7.5% pa. Estimated Size USD 200 Billion by 2012 North America is the largest market ~42% share followed by Western Europe ~ 26% share Asia Pacific Region contributes 12% -13% of World Market Growing at 14% pa. Asia Pacific (ex Japan) shall comprise of ~ 20% of World Security Market by 2017.

Indian Private Security Industry

Indian Private Security Industry is estimated at USD 3 Bn/ INR 13,500 Crs(2010) Growing at ~ 20% pa (2005 2010). Projected growth 2011 2015 ~ 17% Man Guarding constitutes +60% of the sector. Followed by ESS at +25% Man Guarding : ESS ratio changing rapidly Highly fragmented. Top 10 Players hold < 25% of the market. Estimated to be amongst the Top 10 security markets in the worldby 2020. (~ 4% of global market)

Continuous security problem due to terrorism, left wing extremism & local crime Terrorist threats in Border States and metros More than 30 terror outfits active in India. Al Qaedas top terror targets include India Insurgency in North East and left wing extremism in Central India continues. Left wing extremism gained momentum and active in 22 states Indian Security Scenario Terror Incidents More than 600 killed and hundreds maimed in terror attacks since last 6 years Central India Left wing extremism-16 policemen killed in May 2009, 15 in February 2009Mumbai - November 2008 : Series of terror attacks killing more than 172 North East-Assam Oct 2008 : 45 killed in 18 bombings North India- Raipur - May 2008 : 63 killed in 9 bomb blasts South India - Bangalore : July 2008 : 8 low intensity bomb blasts New Delhi December 2001 : Attack on Parliament left 9 policemen dead Terror attacks in virtually all parts of the country Common targets: Business centers, tourist places and common citizens Left wing extremism target local administration and police Mass transport systems vulnerable to attacks Airport security not completely fool proof Post 26/11Coastal security lapses exposed disturbed relations with border countries in the North Post 26/11 Security today a key concern to business, individuals, government. Terror attacks a real and serious threat across the country Security beefed up in offices, hotels, malls, tourist places, small establishments and other public places. Security measures include physical checks,

metal detectors, X-ray machine scans; bomb detection equipments Corporate have upped security budgets by 35-40%. Presently, 1.3 billion GBP industries would touch 2.2 billion GBP in the next 4 years and 4.5 billion GBP by 2016 Growth rate of 25 per cent over the past 5-7 years and would achieve a rate of 125 per cent by 2012. 1/3rd spend on Airport Security Number of companies: 5000 (includes unorganized and registered)ISO certified: 150 companies Number of police officers : 3.2 million Number of private guards : 5 million Indian Security Market Key areas: Electronic and non-electronic gadgets Organized: Around 50 companies Unorganized: Around 800 companies Key gadgets used: CCTVs, Access control systems, Metal detectors, Intrusion detection systems, door intercoms Imports : Israel, China, Taiwan, Korea, UK and US Imported gadgets form 30-35% of the total market Imports to increase to GBP 2.5 billion in the next two years Security Equipments market Security Equipments Market Demand for integrated solutions CCTV, metal detectors, baggage scanners demand to increase. Emphasis on quality training from accredited sources. Need for threat assessment growing Security of physical infrastructure, resilience of system and disaster recovery mechanism Small scale industries, educational institutes, private offices, residential apartments, government premises, jail security new growth areas. Future of Security Industry Recent developments Government to spend GBP 5 billion on homeland security in the next 2 years Wish list includes UAVs, weaponry for urban warfare, light capabilities like helicopters, aircraft and precision munitions Raytheon offers radar system for Indian homeland security Israel and India come together as partners in homeland security Swedish company Securitas AB picks stake in Delhi based company Security company in India in talks for takeover of UK company. Indian Premier League organizers had planned a 10 fold increase in security with 16 bullet proof buses and 64 armoured SUVs.

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TOPS SECURITY LTD INDIA

NAME OF COMPANY INDUSTRY COMPANY FOUNDED HEADQUARTER PRODUCTS WEBSITE

TOPS SECURITY LTD SECURITY SERVICE INDUSTRY NOVEMBER 1970 MUMBAI, INDIA SECURITY SERVICE AND SECURITY PRODUCT www.topsgrup.com

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TOPSGRUP

TOPSGRUP is a conglomerate of 11 specialized companies and 1 divisions, has presence in 500+ locations through its 5 Zonal Offices, 12 Regional, 47 Branch and 52 Operational and Field offices, 100000+ Tops men and Tops women offering customized Total Security Solutions to over 8000+ customers.

TOPSGRUP offers specialized solutions for manned guarding services, integration of security systems, executive protection, event security management, investigations, cash management services and emergency response service in Mumbai through TOPSLINE 1252.

TOPSGRUP is an ISO 9001:2008 certified security group. This gives us the advantage to understand your requirements better. They have delighted partners include Tatas, Birlas, ADAG, Future Group, Shoppers Stop, Max New York, NCR, GTL, Zenta, Blue Dart, Dr. Batras Positive Health Care Clinic, Taj Group, Citi Bank, JM Morgan Stanley, Big Bazaar, JW Marriott, HSBC, Standard Chartered Bank, ICICI, BPL, Levers, McDonalds, Siemens, Airtel, VSNL, Escorts Heart Institute & Research Centre, Haldia Petrochemicals Limited, Apollo Hospitals among several others.

TOPSGRUP presently has presence in 500+ locations across India.

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Vision & Mission

VISION
To establish TOPSGROUP as the No. 1 total security solutions provider in India and build TOPSGROUP as a global brand in the international security industry.

MISSION
Company will strive towards delighting our customers by providing commited, ethical, efficient & cost effective services while constantly adding value through innovations in our services and upgradations of their skills. Company will offer their human assts a challenging & healthy work environment where individuals are natured, performance are rewarded and opportunities are provided for continuous growth & development.

Quality policy
Company commit to secure their cutomers tomorrow, today by providing ethical, efficient, effective & value added security services, which in turn will strengthen their brand credibility and anhance cutomers satisfaction levels. Company committed to comply with and continually improve our Quality Management Systems through a constant and focused approach of monitoring, analyzing, reviewing and upgrading their processes through regular Quality Audits and Management Reviews.

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FUNCTIONS OF TOPSGROUP

1. Industry specific specialization of services Unlike other security partners, our guarding group across the country is vertically split into 5 business verticals i.e. Prime Business (forBig Ticket, Corporates and Embassies ), Finance & Technology Business (for Finance & Insurance, IT, BPOs, KPOs, Callcenters, ITES); Retail Business (for Malls, Hotels,

Hospitals,Multiplexes, etc), SME Business (for small and medium enterprises) and Residential Business. These industry specific specialized business groups focus, service and meet customer expectations from various industries. Each of the verticals is headed by a Country Head based out of Mumbai and Regional /Sales Managers based locally for support and relationship management. 2. High Corporate Governance Corporate governance ranks foremost in all the businesses of TOPSGRUP. Transparency, being Ethical in all business and employee relationships and complying with the law & statues is mandatory within the organization. All payments to our 85,000+ employees are made through bank transfers and statutory challans are made available to the customer as and when needed! Our latest company accounts are also available on our website. PF Challans site specific along with Security personnels PF number & Ticket number are being given to the customer on monthly basis along with invoice for total transparency. All guards are issued ESIC Cards & are tied up with the local ESIC Hospitals. 3. NonUnionized Alike the Armed forces and the Law Enforcement agencies, the private security industry is also an essential services arm where interference of union(s) is not conducive to the operations of the business and customer deliverables. TOPSGRUP is probably the only national security player which is nonunionized and enjoys the advantage of motivated and committed Topsmen.

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4. Industry leadership Till some years back, Group 4 was the largest security group in India and had revenues 78 times than what TOPSGRUP had. Besides, they had a majority with all the MNC companies in the country and secured nearly 90% of the MNC's in India. Today, the tides have turned considerably in the favor of TOPSGRUP. Today G4 is hardly 0.3 times ahead of TOPSGRUP and majority of the MNC's in India have moved their business from G4 to TOPSGRUP and the movement trends from G4 to us are increasing every month.

5. Private Security Agencies Regulation Act 2005 (PSARA) This central act (applicable from June 2006) s related to the manned guarding industry. As per this act, only Indian companies or international companies with foreign holdings less than or equal to 49% will get the license to operate the security guarding business in this country. TOPSGRUP and all its group companies are 100% held by Indian stakeholders. 6. Brand Leadership We have undisputedly been voted as the largest security brand in the country (*source Advertising & Marketing magazine 2001) and have been credited with revolutionizing the entire security industry in India. Our brand is not only the most watched on television, but is also the one most read about in all business and regional news papers. Today security is synonymous with TOPSGRUP.

7. India centric - TOPSGRUP is committed to India and India continues to remain the focal point of all the organizational businesses. With presence in over 90 cities and towns, every customer of ours in India has our total commitment and total dedication thereby increasing customer delightment levels. TOPSGRUP currently averages healthy customer retention of over 99.76% and is working at increasing these percentiles.

8. Vision - The vision of TOPSGRUP is a much larger and more defined vision than the peers! The vision of TOPSGRUP is to become an INR 4,500 crores organization in the coming 10

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years and an international brand to be reckoned with. By virtue of being the 2nd largest security group in India, we try harder!

9. Strength in diversity - TOPSGRUP is a conglomerate of 7 companies and 6 divisions which offers our customers Total Security Solutions in the true spirit. We offer our customers holistic solutions, a combination of manned guarding services, security systems, training, investigations, cash management, Emergency response service or Facility management. TOPSGRUP is probably the only security group that has it all. 10. Management The senior and the middle management team of TOPSGRUP are probably the best in the whole country. With an average experience of over 20 years, our organization employs over 1,500 trained, motivated and accessible managers to manage the security & safety at your facilities. Our Board of Directors boast of some of the most famed senior Police Officers like Joginder Singh Ex CBI Chief, MN Singh Ex Police Commissioner of Mumbai, senior Defence officers like General Raj Anand, senior private equity investors like Rakesh Jhunjhunwala.

11. Accessibility - TOPSGRUP probably one of the most accessible and customer friendly service provider you will ever encounter. From our CMD, Dr. Diwan Rahul Nanda to any member of the Top or Middle management, all are accessible 24X7, 365 days of the year via email or hand phones. We believe that in our business the customer hardly calls or needs us on a daily basis but when he/she does for whatever reasons, we are there irrespective of the time or the location. 12. Absolute peace of mind With free of cost insurance coverage for Rs. 56 Million towards professional Indemnity & legal liability, with a proven track record of servicing over 4,500 customers with a smile and the knowledge that TOPSGRUP is a reputed national security player with high ambitions, you can entrust your security to us without any worries.

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BOARD OF DIRECTORS

Dr. Diwan Rahul Nanda PHD (USA), MBA (USA), CII (USA), WAD (USA), MMS (INDIA), AISM, CSP, CPI, DISS

Chairman & Managing Director

DRN, as he is fondly called, took over the company in 1992 and drove it ahead by leaps & bounds. With his able & dynamic leadership, the company registered an unbeatable and enviable growth of 1,40,000% within a decade. Today, under his reigns, TOPSGRUP operates from 90 offices across the globe and caters to more than 4500 satisfied and delighted clients worldwide.
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On January 23, 2004, DRN took over as Chairman & Managing Director of TOPSGRUP to accomplish a mission of becoming the numero uno security organization in India and a globally recognized brand. DRN in his spare time loves a game of golf and also treasures the time spent with his three lovely daughters.

Major R. C .Nanda (Retd.) Vice Chairman

In 1970 Major R.C.Nanda (Retd.) founded Tops and pioneered the business of professional security in India. His investment in the company spans 30 years and his support and backing is imperative to the company's success. The foundation that he laid has touched milestones of success and today TOPSGRUP is the leader in providing Total Security Solutions. Rakesh Jhunjhunwala Director

Rakesh Jhunjhunwala an acclaimed investor and a formidable name in the business and financial circles, has picked up 16% stake in TOPS Security Limited(C)(TM) and is also a new member in our Board of Directors. With Mr. Jhunjhunwala's stake in the company, it would further enhance the group's ambitious plans. Mr. Jhunjhunwala is known for his value investing and his choice of companies in which he invests are acknowledged as fundamentally strong. An estimated net worth of Rs. 2000 crores, Mr. Jhunjhunwala has invested in companies like Titan, Crisil, Matrix Labs, Nagarjuna Constructions, Pantaloon, GE Shipping, BHEL....and now Tops Security.

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Mr. Joginder Singh I.P.S. (Retd.), Former Director, CBI, India Director

Mr Joginder Singh, former Director of the Central Bureau of Investigation (CBI), joined TOPSGRUP in 2004, India's apex investigation agency has during his unblemished career,investigated over half a dozen scandals involving the country's top politicians, including former prime ministers, a chief minister, exchief ministers and dozens of former federal ministers. Mr.Singh is the proud recipient of two of the highest Police Medals and has held coveted positions and served at prime top level assignments within the Central Government, New Delhi. Mr. Singh is also credited with authoring the controversial but highly enlightening book titled "Inside the CBI. Lt. General R.K. Anand (Retd.) Director

Lt. General RK Anand (Retd.) , with over 36 years in the Indian Army, joined TOPSGRUP in 2004, he has been actively engaged as a Consultant in the field of Industrial Security Management. He has been a Visiting Fellow in Security studies at the Edith Cowan University, Perth (Australia) andthe founding Director General, NISSMAT. Ramesh Iyer Managing Director, India

Ramesh has graduated with specialization in mathematics and post graduated in management studies from Somaiya Institute of Management, Mumbai. He has 24 years of rich experience in heading Logistics, Marketing & International Business in various reputed service industries like Lloyd Insulation, TNT Skypak, Elbee, Express IT Logistics Worldwide Ltd. Before joining TOPSGRUP, he was the Vice President International Business, in Express IT Logistics. Ramesh is responsible for the business, operation & entire management of TOPSGRUP's India operations. He has an uncanny ability to get into the depth of a seemingly complex problem and come out with a solution that is simple and pragmatic. His belief is that a business only exists to

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create, retain and delight a customer thats it. Such staunch customer and stakeholder focused beliefs makes him an ideal leader. Amar Panghal Director Finance

Amar Panghal has joined TOPSGRUP as Chief Financial Officer. He brings with him 15 years of work experience, and prior to joining TOPSGRUP, was working as Vice President Finance for K Sera Sera Productions Limited. Amar brings with him professional skills in managing finance, capital structuring, fund syndication and fund raising. He has hands on experience in handling IPOs, SEBI liaison and other agency liaisons. Rajeev Sharma Director International Business Group Rajeev is a science graduate and has over 19 years of rich experience in the service industry. He has worked for Elbee Services, Gati Cargo, Fulford India and prior to joining TOPSGRUP he was the General Manager National Operations with Express IT logistics Worldwide ltd. Rajeev has been made responsible for the extremely dynamic & potentially rich Strategic Business Group of Tops. The group comprises of the key businesses like electronic systems integration, cash management, investigation, uniform manufacturing, training and the two emergency response services. Rajeev believes that remaining focused, being committed to your work & your organisation and most importantly being ethical are the keys to success. Rajeev Ghanate Director Inorganic Acquisitions Group

Rajeev is an MBA having more than two decades of rich experience & exposure in effectively managing business as a profit centre head, with hardware and service industry playing a major part in his career. He had had varied and extremely significant experience with being in pivotal positions in companies that were Indian and International as well. Before joining TOPSGRUP, he was working as Director Business Development in NATELCO handling their International business that spanned countries like USA, Europe and the SouthEast Asian countries. He was

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also the COO of Ichibaan Honda for about two years and then he took up the challenging assignment of TOPSGRUP. His dynamism, drive and his business acumen along with his experience and expertise of international business has made him the right fit for heading our International Business and increasing our global footprints. Just Do It is Rajeevs funda of success. He believes in working hard and enjoying hard.

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VALUE ADDED SERVICES

1. 3 Tier Training Program a. Basic Guarding Training b. Industry specific Training. c. Site specific Training.

2. On the Job (OJT) Training: Regular On site & off site training to update security skills; impart site specific changes in security procedures; improve skill levels; refresh security skills; etc.

3. Uniform code of Selection; Training; Deployment & post deployment criteria across the country, thereby ensuring standardization of Guarding personnel & services thereof. 4. Optional training to clients staff of security.

5. Trainers trained & certified by TOPS International Training Academy(TISA)

6. Security Survey of site by TOPS professional team.

7. Regular Security audit by TOPS professional team to recommend change for improved security.

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8. Regular visit for monitoring of site: a. Surprise night checks weekly by Area Officers b. Regular site visits by Operations Manager; Branch Head & Regional Head. c. Visit by corporate Business & Service Team.

9. Escalation matrix provided with all contact details.

10. Regular interaction by corporate Customer Care Dept. for independent feedback.

11. Monthly dossier that outlines every single facility of the customer and captures every information vital for the customer.

12. Customer loyalty programs we are shortly introducing an elite inner security club for all our customers which will be a great place to network and benefit from each other.

13. 24 hrs Emergency toll free number.

14. 24X7 accessibility at all levels within TOPS.

15. ISO 9001:2008 certifications

by virtue of being ISO 9001:2008 certified and on the

implementation route of Six Sigma, we as an organization understand our customers business processes and what is expected from us as a Security service provider.

16. Non unionized & motivated workforce.

17. Compulsory verification of employee antecedents before deployment.

18. 56 million INR Insurance cover towards professional indemnity.

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19. Complete licensing in place TOPSGRUP has all its business operational licenses, quality licenses and the government statutory licenses in place

20. Access to specialized services under one roof TOPSGRUP is probably the only security group to offer all security, safety and risk mitigation solutions under one roof and that too, under utmost discretion.

21. Priority status to our valued clients by offering specialized services (of its group companies) at discounted price

22. Widest geographical spread with presence in 500+ locations across India that ensures a one stop shop for security across pan India locations.

23. Nobody understands Security in India like TOPS with over 38 years of experience.

24. Reasonable contacts with political, bureaucrats and law officials to help the customers in moments of turmoil.

Time Saving & Risk Mitigation You will save a great deal of ordeal, quality time and efforts of your human resources at micro levels, by eradicating tedious procedures of selection, vetting and finalization of local security vendors. Thereby, also mitigating hidden risks of corruption, favouritism and unethical purchasing at local levels. Throughout the world today, majority of the CEOs and corporate business heads are decentralising all business functions except, security and intelligence because they know and so should you, that security is an extremely valuable tool and one of the last resorts when all things fail.

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100% Quality Assurance You will always be assured of 100% qualitative services throughout the tenure of the contract at all your facilities owing to the ISO 9001:2000 certification of TOPSGRUP.

Value Additions You will get the value added benefit of our fidelity and professional indemnity cover of up to INR 50 million absolutely free. Which means, that all your facilities & properties under our protection, will be automatically insured by us against thefts, pilferages and losses during the pendency of our contract. The terms and conditions of the insurance agreement with United India Insurance Company Limited apply.

Cost Benefits - You will be able to utilize all other specialized services of TOPSGRUP at discounted prices. Whether its a commercial / personal investigation in India/abroad or requirement of special security services for short-term assignments or assistance during duress situations or installation of hi-tech security systems, we are just a phone call away. Besides, on joining our TOPSGRUP family, you will always be entitled to free consultancy and support through out India, from time to time.

24 x 7 Assistance - You will be able to identify and track any vulnerabilities/breach in any of your facilities with TOPSGRUP on your side. Our 24 x 7 pan India control rooms and mobile operatives are always accessible in any emergency situations.

Commitment Above all, with TOPSGRUP on your side, you can be rest assured of integrity, transparency, business ethics and a professional work culture.

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Organizational Hierarchy CHART 3.1

CHAIRMAN & MD (MD)

VICE
CHAIRMAN

DIRECTOR

DIRECTOR (INDIA)

MANAGING DIRECTOR (INDIA)

DIRECTOR FINANCE

FINANCE MANGER (ALL FINANCIAL ACTIVITIES & FINANCE PEOPLE)

MARKETING MANGER (SALES AND MARKETING MANAGEMENT)

HUMAN RESOURCE MANAGER (RECRUITMENT & MAINTAIN CUSTOMERS AS WELL AS EMPLOYEES RELATIONSHIP )

HEAD- TRAINING DEPARTMENT (TRAINING MAN GAURDING AND PRODUCT USING )

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Topsgrup Electronic Systems Limited

TOPSGRUP Electronic Systems Limited, is the electronic systems arm of TOPSGRUP. In strategic alliance with Indias leaders in electronic security market like Zicom, Affiance and others, TOPSGRUP Electronic Systems Limited provides the much needed man & machine security solutions to its clientele. The product line includes CCTV Surveillance Systems, Intrusion Detection Systems, Access Control Systems, Fire Detection & Suppression Systems, Remote Video Surveillance, etc

Threadsmith Outerwear Private Limited

With an apt name in Threadsmith, TOPSGRUPSM has launched a highly ambitious backward integration project in Goregaon, Mumbai. This stateoftheart facility, manufactures uniforms for its guards and employees, keeping in mind the best quality of fabrics that keeps upto the image of the brand. No sooner than this project began, Threadsmith has garnered business for manufacturing of uniforms from other industries as well.

Tops Air Rescue

India's largest air ambulance service offering aero medical evacuation at par with the world's best through specialist dedicated crew and hitech aero medical equipments

Tops Intelligence Private Limited

This division focuses on delivering investigative and support services to customers throughout India and internationally too. It is ISO 9001:2008 certified and is the first and only private investigation outfit in India having the coveted certification. It offers expertise in due diligence,

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corporate and personal investigations and Copyright & IPR enforcement. Tops Intelligence are business associates of JC Owens, USA and are certified members of the worlds leading investigation and detection associations/councils such as Council of International Investigators, USA; World Association of Detectives INC, USA; All India Private Detectives Association, INDIA & Council of Private Investigators, INDIA. Very soon Tops Intelligence and Research will also be GE Certified, which would certainly be another feather in the cap for TOPS.

Tops Cash Management Private Limited

Secures cash & valuables in transit for banks, ATMs, financial institutions, Jewelers, shopping malls, petrol pumps and for several other industries manufacturing valuable products or using valuable raw materials. This division boasts of being the ONLY service provider in the country with total Global Position System advanced facilities for continuous tracking and communication. The Tops Armoured Trucks are equipped with GPS and are invincible. It is ISO 9001:2008 certified company.

Taylormade Outsourcing Solutions Private Limited

This is the facilities management and placement arm of TOPSGRUPSM. This division provides professional manpower in all categories like office assistants, sales personnel, drivers, peons, housekeeping, etcTaylor made employs a staff of experienced, highly trained, vetted and motivated management professionals who ensure that the best human resources are placed within any organization, keeping in line the quality standards that TOPS stands for.

Topsgrup International Security Academy Private Limited

Is the advanced training arm of TOPSGRUPSM. Sprawling over 36 acres in Karjat Maharashtra, very shortly there would be a residential academy for trainees. The same would be duplicated across the East, North and South zones as well. TISA aims to become a world leader in developing accredited qualifications & training programs in basic, specialized and advanced

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security. Faculties covered would be manned security services, retail & leisure security, defense driving, fire management, aviation, disaster management, et al.

Topsline Life Response Services Private Limited An ISO 9001:2008 certified company Indias first and fastest emergency response service is an astute and ambitious project from the TOPSGRUP stable. Launched in September 11, 2004, in the city of Mumbai, it has ensured safety of lives of more than 10, 40,000 Mumbaikars. This service goes a step beyond security and ensures safety of life with a commitment to reach the victim in 9 minutes flat! TOPSGRUP has invested about Rs. 18 crores in this project with a stateoftheart Command & Control Centre (CCC) and 100s of Life Brigades, that are a mobile ICCU, fire brigade & Commando unit allinone and Life Patrols. Spread at every 1.5 kilometres currently within the Greater Mumbai city limits, TOPSLINE is poised to enter the other metros of India, while expanding its operations further into suburban Mumbai. It has over 600 specially trained officers trained as per the International Curriculum and is an answer to the 911 in USA.

The Shield Guarding Company Limited, UK

The Shield Guarding Company Limited was formed in January 1987 and has built its reputation on providing security personnel of the highest calibre. These objectives have been achieved by offering above average terms and conditions of employment, together with a highly qualified and motivated management structure. Shield provides the highest standards of efficiency to all organisations, both large and small. We understand the importance of first impressions and that our personnel are often the first point of contact for visitors. Our officers are our best ambassadors which is why we invest heavily in our staff and, in return, The Shield Guarding Company has reaped the benefits of a client portfolio which has steadily grown on our Companys reputation for excellence.

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FUNCTIONAL AREAS

MARKETING DEPARTMENT
Marketing department often require the assistance of others in order for the marketer to reach its target market. But why exactly does a company need others to help with the market of their product? Wouldnt a company that handles its own marketing functions be in a better position to exercise control over product sales and potentially earn higher profits? Also, doesnt the Internet make it much easier to distribute products thus lessening the need for others to be involved in selling a companys product? While on the surface it may seem to make sense for a company to operate its own distribution channel (i.e., handling all aspects of distribution) there are many factors preventing companies from doing so. While companies can do without the assistance of certain channel members, for many marketers some level of channel partnership is needed. For example, marketers who are successful without utilizing resellers to sell their product (e.g., Dell Computers sells mostly through the Internet and not in retail stores) may still need assistance with certain parts of the distribution process (e.g., Dell uses parcel post shippers such as FedEx and UPS). In Dells case creating their own transportation system makes little sense given how large such a system would need to be in order to service Dells customer base. Thus, by using shipping companies Dell is taking advantage of the benefits these services offer to Dell and to Dells customers. My responsibilities at this marketing point were To understand the complete marketing process and the product offering. To know the market completely by visiting all the retailers and solving all their problems relating to claims, stocks and any other issue concerning the distributor. To manage all the employees and keep a check on them that they perform their beats completely. To motivate the gaurds so that they work efficiently.

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To manage the stocks and make sure neither the distribution point nor any of the out of stock. To open as many new outlets as possible and to make them operational. To bring useful insights from the market and forward them to the company. To solve customer problems if any. To run various schemes for retailers so that they push sales.

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FINANCE DEPARTMENT
Finance Department functions under the supervision and the direction of the Head Finance Officer in the Central Office. The Accounts of the company is Centralized and maintained in the Head Office at New Delhi. Functions of Finance Department: Preparation of Financial Reports. Preparation of Annual Budget. Accounting of collected Premiums and Claims Paid. Maintenance of Salary Register. Maintenance of all records of Reinsurance. Maintenance of subsidiary Books.

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FINANCIAL RESULTS:

(Rs in Lacs)

Table4.1

31st March,2010
Gross Income Operating PBDIT Depreciation 30,060.57 2,125.26 143.62 1,072.54 Financial Expenses Exceptional Items _

31st March,2009
32,520.42 3,438.95 136.87 998.88 37.64

Profit before Tax

909.10

2,340.84 1,553.62 (607.12) 1,394.34 (238.16) 1,156.18

Provision for Tax ( Including (116.73) FBT) Deferred Tax 278.95 Liability/(Assets) Profit after Tax Balance Brought forward Balance Carried forwarded to next year 746.88 1,156.18 1,903.06

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Financial and Operational performance outlook

The performance of the Company during the year under review, as follows:

The gross income of the Company was ` 30,060.57 Lacs as compared to ` 32,520.42 Lacs in the previous year, the result of a very challenging business environment with the recession setting in from second half of FY 2008-2009. The Company has achieved a PAT of ` 746.88 Lacs compared to previous year PAT of ` 1,394.34 Lacs and the balance carried forward to next year is ` 1,903.06 Lacs compared to ` 1,156.18 of the previous year. Some of your Companys traditional customer segments such as banking and retail, severely affected by the recessionary trend, went on an aggressive short-term cost cutting exercise impacting their security spends. Your Company was impacted in the form of volume cutbacks and severe pricing pressure and more so than other industry players as your Companys market share in these segments has been the highest. However, the interim strategy of realigning the focus on other industry segments such as IT, Telecom etc enabled your Company to recover to a certain extent from the revenue loss pertaining to the banking and retail sectors. This realignment was complimented with strong measures in cost control, debtor and cash management.

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HUMAN RESOURCE DEPARTMENT

Human Resource Department acts as the intermediary between the employees and the Company. The department makes sure that the Employees are efficient and guides in order to make them work to their potential. It also works hand in hand with the Administration Department in regards to the Smooth working of the Company when the matters are relating to the employees. The Department is following the Best Human Resource Policies and Procedures when compared to all the branches.

Functions of Human Resource Department:

Recruitment & Selection of employees through Interviews either by Face to Face or through Telephonic Interview through the medium of Companys Website, Newspaper or from Employee References. Training and Development of the employees relating to increasing of Skills, and Updating the Dynamics in the Market besides Training Department. Performance Evaluation by setting the Benchmark to the employees in their respective works. Promotions or Transfers of the employees in order to Motivate and keep them active in the Company. Maintaining employer and employee Relations by having outings, conducting the Competitions etc. Record keeping of all personal data in order to celebrate the Birthdays and Anniversaries of employees. Compliances of Bonus Act, Provident Fund Act by paying the employees with fair Bonus in the Revenues earned and contributing equally towards the Provident Fund in line with the contribution of employees. Performance Appraisal of employees by giving them the Salary Hikes and Additional Benefits for achievements the Targets and efficient with effective work. Maintaining Safety and Health of the Employees in the Company with coordination of Administration department.

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Employee Value Proposition:

Empower Employees to achieve their best by practicing a delegating and trusting Management style. Cultivate a learning environment which promotes personal development and professional mobility. Reward employees competitively for their contribution and provide career opportunities. Respect and Value individuals and their diversity of backgrounds and experiences and support their professional and personal well being. Nurture and support a knowledge sharing culture among the employees. Expectation of company from Employees to: Perform at high standards aiming to exceed customer expectations. Learn continuously and demonstrate openness to change. Deliver on commitments and be trustworthy. Share information, knowledge and views openly. Respect others and help colleagues succeed. Excel by constantly seeking and adopting better ways to do job. Act in line with the values of the company of Professionalism, Innovation, Pragmatism, Team spirit and Integrity.

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Organizational chart of Human Resource Department: CHART 4.1

Director Human Resource

Vice president Human resource and Staffing

Regional or Corporate Human Resource Manager

Area Human Resource Manager

Business Reporting Manager

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CORPORATE SOCIAL RESPONSIBILITY

GOING GREENTOPSGRUP recently took action to reduce its carbon footprint by deploying an environment friendly. Toyota prius which incorporates the Hybrid Synergy Drive Technology. The Prius achieved excellent result in the Euro NCAP safety tests and delivers a powerful performance and excellent fuel efficiency besides the eco friendly footprient. These vehicles are already functional at their Global headquarters in London. GIRLS EDUCATIONTOPSGRUP is working actively to create more awareness for education of girls in India to enable more girls to have a better future through education. As part of this project, TOPSGRUP also sponsors the education of girls in the age group 6-14 years in the non profit school Smt.Jairaji Devi Jairam Singh Balika Vidyalaya in Varanasi, Uttar Pradesh, India. MASS EYE DONATIONAs a mark of respect and appreciation for our war heroes TOPSGRUPs employees pledged over 1000 eyes. Besides this, in memory of the martyrs our employees have had several blood donation drives and memorial marches. ANTI- TOBACCOTOPSGRUP has been supporting the crusade against tobacco since past many years now and has stubbed out cigarettes from all its office premises across in strong support of the ban on smoking in public places. In fact, they go beyond just a ban and we create an entire eco-system that enables employees to kick the habit.

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Strength is a resource or capacity the organization can use to effectively achieve its objectives Weakness is a limitation, fault, or defect in the organization that will keep it from achieving its objectives

Opportunity is any favorable situation in the organization's environment, usually a trend or an overlooked need that increases demand for a product or service and permits the firm to enhance its position by supplying it

Threat is any unfavorable situation in the organization's environment that is potentially damaging to its strategy, may be a barrier, a constraint, or anything external that might cause problems, damage or injury.

An analysis is a tool which is important for understanding an organizations Strengths, Weaknesses, Opportunities and Threats. It can be done at the level of the entire organization, business unit, product line, or specific product. It helps the firm to identify strategy-related factors to focus on the most critical factors of the Market. Strength and Weakness is the Internal Factors which depends on the process, procedure, working culture etc. of the Company and Opportunity and Threats are the External Factors based on the Government policies, Global and Domestic market conditions etc.,

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SWOT ANALYSIS TOP SECURITY LTD

Strength
Main focus on customer safety- Top is security service industry so main focus is on customer safety through man guarding, cctv and other products. Good brand image- Tops is 40 year old company so it has good brand image in the market. Use of technology to improve service standards- Tops is using technology to improve their service standard in the market and provide better services. Increasing profit on regular base- From last 40 year profit is increases on the regular bases it means customers are taking intrest in this company. Professionalism in carrying out business- Tops has professionalism in his organization and it helps in carrying out business. Trust and security among the best- Tops create trust in the customers through their services and it make Tops best among the all.

Weakness
Still very less people using the security services- Because of lack of knowledge still very less people using the security services and people dont much care about their protection or dont want to spend money on security they think they do by their own. Difficult to change the position of employee- Work is different for every department so its very difficult to change the position of employee. Still not cover whole area of india- Tops not cover the full area of india some rural area or other areas are not covered so first they conduct some of the programme and share knowledge about security thn cover that area.

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Opportunities
Easy availability of manpower- India is labour intensive country so there we can easily get manpower. Tops provides service of man guarding also for that they take people and trained them. Few % people using the service Very few % people of India using the security service so Tops has opportunity to sell their services to remaining people. Chance to improve more and more- Tops have chance to improve more and more because this time security services industing is growing and it is on boom because of crime and value of money. Recognizing the different needs of customer- Tops recognizing the different needs of customers and trying to fulfill their need. People know the security need in life so time to grab this opportunities.

Threats
Competition due to more number of other security service companies- Many of the companies comes in security and because of many of the security services providers Tops comes under the competition. Policies towards security services- Policies towards security services change or some of the government policies effects on security companies. Problems comes under the training process- On the time of training many of the problems comes like injuries , trainer , misunderstanding between trainer and trainee etc. Decrease in cost of services due to competition it reduce the revenue of company.

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FINDINGS
I found in Tops all the department focus on their work they truly dedicated for their work. They all are working together. I found professionalism in this organization which helps to lead and they focus on providing better services so they work o that for that they try to use new technologies to fulfill the customer needs. Recently they started CSR in tops so the CSR department coming up with new ideas like going green ,anti tobacco , mass eye donation and girl education for girl education in UP they started one big school also so it help in build image and people taking much intrest in it. I found customers are taking intrest in security and as per the response of the customer they serves good and satisfy the customer. In man guarding sometime a problem comes and it is a huge problem in security industry, some man guard are not much qualified so they have problem in reading and writing text so it makes gap in between gaurds and the customers so for that they try to develop their reading skill. In marketing or sales department they do their work very efficiently because they conduct some workshop to generate awareness about security and also CSR helps to sale the service and main thing is brand , 40 year of work and good services.

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SUGGESTION

TOPSGRUP has long way to go, they have just begin the circle and have succeeded initially to attract the attention of the target segment. But now the need is to convert this lead to profitable long term existence and significant market share. Some complexities in the service need to be abolished and innovativeness is the key in market full of competitors. TOPSGRUP brand value surely has an edge over its competitors. Today, the security industry around the world is a US$ 140 billion industry and closer home in India; it currently stands at US$ 2.5 billion. TOPSGROUP conduct some workshops or programme to generate awareness about the security is how much important in life if its for life or money so they know the value of the security and use the security services and as they started CSR it is also helpful to increase their customers.

CONCLUSION
This is the only industry in the world that is recession resistant and TOPSGRUP is positioned at the top of the growth and industry curve; all TOPSGRUP has to do is to stay ahead of the game, keep on providing innovative and customer friendly services and soon, it will achieve its vision of becoming a US$ 10 billion conglomerate and one of the top three global security giants in the world. In the coming years, TOSPGRUP is poised to strategically enter other parts of the world including the Americas, Australasia, South East Asia and Middle East. As Dr. Diwan Rahul Nanda, the leader, the pioneer, the innovator and the mentor says If you dream it, you must do it and everyone @ TOPSGRUP is confident, that we will achieve our dreams and make our country and our world a much safer place to live in for our families.

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REFERENCES
Personnel Manual of various Departments. Company annual report of 2011 Philip kotler 13th edition and other management books

Websites references
www.yahoo.com www.google.com www.topsgrup.com

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ANNEXER

LIST OF OFFICES AND LOCATIONS SERVICED

Zonal Offices: Mumbai (Sakinaka), Pune, Bangalore, Kolkata and New Delhi.

Regional Offices: Indore, Kolkata, Bhubaneshwar, Mumbai Central (Sakinaka), Mumbai Western (Lower Parel), Vashi, Ahmedabad, Pune, New Delhi, Chandigarh, Bangalore and Hyderabad.

Branch Offices: Indore, Bhopal, Raipur, Kolkata, Haldia, Siliguri, Durgapur, Bhubaneshwar, Jamshedpur, Thane, Tarapur, Mumbai 2 (Sakinaka), Mumbai 3 (Kandivali), Mumbai 1 (Lower Parel), Vashi, Kalamboli, Mahad, Goa, Pune 1 (Fatimanagar), Pune 2 (Pimpri), Kolhapur, Aurangabad, Nagpur, Nasik, Ahmedabad, Baroda, Ankleshwar, Rajkot, Delhi 1(Malaviyanagar), Delhi 2 (Paschim Vihar), Gurgaon, Noida, Chandigarh, Ludhiana, Amritsar, Bangalore 1(Whitefield), Bangalore 2 (Koramangla), Bangalore 3 (Peenya), Bangalore 4 (Mysore Road), Belgaum, Chennai, Hyderabad and Vizag.

Operations Offices: Jabalpur, Gwalior, Guwahati, Nandurbar, Lucknow, Jallandhur, Hubli, Gulbarga, Jalgaon, Coimbatore, Vapi and Vijayawada.

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Locations serviced:

CENTRAL ZONE: Indore, Bhopal, Raipur, Gwalior, Jabalpur, Dewas, Ratlam, Dhar, Khandwa, Pithampur, Ghatabillod, Nagda, Bhadwani, Ujjain, Asta, Sihor, Mandideep, Hoshangabad, Rewa, Satna, Panna, Katni, Madhavgarh, Shehdol, Sioni, Balaghat, Itarsi, Vidisha, Shivpuri, Dindori, Guna, Rajanandgao, Bilaspur, Tirmiri, Korba, Bhilai and Durg

EAST ZONE: Kolkata, Guwahati, Howrah, Siliguri, Bhubaneshwar, Haldia, Muzzafarpur, Jamshedpur, Kharagpur, Bankura, Purulia, Bisnupur, Darjeeling, Kalimpong, Gangtok, New Jalpaiguri, Agartala, Silchar, Bongaigaon, Dibrugarh, Tinsukhia, Dimpaur, Jorhat, Shillong, Durgapur, Asansol, Burdwan, Cuttack, Sambalpur, Barbil, Jharasuguda, Darbhanga, Hazaribagh, Patna, Ranchi, Rourkela, Bokaro, Chapra, Barapeta, Sivsagar, Bhagalpur, Dhubri, Golaghat, Jowai, Karimganj, Tura, Rangia, Mangaldoi and Dhanbad

WEST ZONE: Mumbai, Ahmedabad, Baroda, Ankleshwar, Rajkot, Pune, Nasik, Nandurbar, Nagpur, Aurangabad, Kolhapur, Kalamboli, Mahad, Thane, Goa, Bhiwandi, Vapi, Silvassa, Daman, Vasai, Taloja, Panvel, Uran, Khopoli, Chiplun, Alibag, Mahabaleshwar, Solapur, Satara, Sangli, Jalgaon, Ahmednagar, Jalna, Akola, Yavatmal, NasikSinnar, Gandhinagar, Mehsana, Palanpur, Himmatnagar, Visnagar, Deesa, Unjha, Ambaji, Nadiad, Waghodia, Padra, Ranoli, Savli, Anand, Godhra, Halol, Pavagadh, Bharuch, Jhagadia, Panoli, Dahej, Surat, Jamnagar, Bhavnagar, Junagadh, Amreli, Surendranagar, and Gandhidam.

NORTH ZONE: New Delhi, Gurgaon, Noida, Jaipur, Faridabad, Amritsar, Ludhiana, Chandigarh,

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Sonepat, Rudrapur, Varanasi, Lucknow, Kanpur, Allahabad, Manesar, Dharudhera, Dehradun, Haridwar, Saharanpur, Meerut, Agra, Ghaziabad, Aligarh, Moradabad, Udaipur, Mandawa, Ajmer, Bhilwara, Chittorgarh, Alwar, Kota, Rawatbhata, Jodhpur, Mohali, Panchkula, Parwanoo, Baddi, Simla, Derabassi, Zirakpur, Patiala, Nabha, Ropar, Kharad, Lalroo, Rajpura, Nalagarh, Solan, Yamunanagar, Ambala, Moga, Sangrur, Ferozpur, Phillaur, Hoshiarpur, Bhatinda, Phagwara, Gurdaspur, Pathankot, Batala, Taran Taran, Jammu and Samba

SOUTH ZONE : Chennai, Salem, Trichy, Coimbatore, Bangalore, Mysore, Tumkur, Mangalore, Kolar, Thiruvanathapuram (Trivandrum), Kochi(Cochin), Ernakulam, Kozhikode (Calicut), Thrissur (Trichur), Kottayam, Kollam (Quilon), Belgaum, Dharwad, Bellary, Hubli, Hospet, Dandeli, Munoli, Athani, Havalga, Londa, Bijapur, Pondicherry, Vellore, Madurai, Tirupati, Nellore, Kancheepuram, Sriperumdur, Hyderabad, Secunderabad, Vizag, Vijayawada, Rajahmundry, Kurnool, Guntur, Warangal, Karimnagar and Anantpur.

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KEY MANAGEMENT TEAM MEMBERS

Niraj Bijlani President & Owner, Guarding Group Logistics and security has been a major part of Nirajs 17 years of dynamic career in sales. Niraj in his brilliant earlier tenure of 4 years with TOPSGRUP had grown rapidly from General Manager Sales to Sr. VP Strategic Solutions Group. Today Niraj is back and heads TOPSGRUPs core business of Guarding. Wajid Ansari President & Owner Business Support

Wajid Ansari is a Business Graduate from Jamna Lal Bajaj Institute of Management Studies Mumbai and a postgraduate in Endocrinology from Mumbai University. He brings with him 20 years experience in managing businesses. Prior to Joining TOPSGRUP as Sr. Vice President and Business head of Strategic Business Group, Wajid was working as Fulfillment Head for Reliance First. He brings to the company immense, planning, organizing, implementing and selling skills. He is a self starter, go getter and a man of strong commitments. Jitendra Jog Senior Vice President & Owner Customer Service

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Jitendra is a result oriented professional with over 20 years of experience in the areas of Operations, Business Development, General Management and Client Servicing in logistics and service industry. Prior to joining Topsgrup, he was associated with Reverse Logistics as Vice President, Operations. He holds expertise in managing activities across a gamut of functions with demonstrated abilities in establishing productive teams, increasing productivity, controlling operational cost and accomplishing targets. A highly focused and motivated self starter, able to quickly grasp core issues and solve business problems through swift decision making. Nilendu Mitra Senior Vice President & Owner Marketing & Corporate Communication

Prior to partnering with TOPSGRUP Nilendu has handled senior management assignments with companies like DHL Worldwide Express, Wipro, Herbertsons and Next Retail. Nilendu is responsible for all marketing activities in TOPSGRUP which briefly includes research, branding, strategizing, internal and external corporate communications, advertising, new markets / products, etc. Rajesh Chhetri Vice President & Owner Truman

His is a unique story of success. Rajesh joined us in 1994 as an Area Officer and went on climbing the ladders of success because of his positive and diehard attitude. Combined with a keen business sense, adaptability to change and quicklearning; today, he heads TOPSGRUPs latest venture, Truman. P K Kurian Vice President & Owner, Sales

With over 22 years of experience in marketing solutions to the Service, Media and IT industry verticals, Kurian is a valuable asset and leader in TOPSGRUP. He joined us after having worked with organisations like Blue Dart, Advance Computer Services Limited, Aptech Limited, Airborne Express, Primetime IP Media Limited, MicroWorld Software Services Private Limited

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and Genovate Solutions Private Limited. His responsibilities here include leading business development and forging lasting partnerships in the Indian security market. Rajat Khurana Assistant Vice President & Owner, Prime Business

An MBA Marketing from University of Jammu Rajat has over all experience of 13 years in Sales and marketing. Prior to joining TOPSGRUP he has worked with Reliance Communications Limited, Bharti Airtel Limited, Kotak Life Insurance, Max New York Life Insurance Co. Ltd, HFCL Infotel Ltd, Spice Telecom Ltd and Gujarat Ambuja Cements Ltd Sandeep Sinha Assistant Vice President, Retail Business

Sandeep is an MBA with 18 years of rich experience. Prior to joining TOPSGRUP, he has worked with brands like Xerox, Hutch, Canon, Hero Mindmine etc. At TOPSGRUP, he heads one of the fastest growing business verticals the Retail business. He is a natural leader who loves to lead from the front and believes in synergy of the team. Herbert Fisher Assistant Vice President & Owner, Operations

Herbert Fisher has a wide experience in security industry. Prior to joining TOPSGRUP, he has worked with Thales International India and Plus Channel (India) Ltd. Just after Graduation (Ministry of Defence,) Herbert Fisher joined TOPSGRUP as Area Manager in May 1996 and departed in July 2006 from the position of Dy. Country Head Service pan India. Rajesh Mankad Country Head & Owner, IT

Prior to joining TOPSGRUP, Rajesh has worked with HLL, L&T, and IT Secure. His last assignment was with Sodexho Pass as their Head IT. Rajesh is a great brainer and he amply possesses the skills, energy, and ambition to fulfill TOPSGRUPs IT objectives and ensure that we are well poised for our aggressive International and National Growth strategy.

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M. Sashidharan Managing Director West India

Shashi, as he is fondly called, is one of our oldest Topsmen. Having started his career in 1979 as an Area Manager, he with his relentless endeavours in excelling himself all the time, has climbed the ladders of success at TOPSGRUP, which is truly enviable. He is a Director on Board as well as he currently heads the operations of the entire Western Zone, as Zonal Director West Zone. He ably controls Mumbai Western Region, Mumbai Central Region, the Maharashtra & Vidarbha Region and the Gujarat Region. Brigadier M. I. Jaisinghani (Retd.) Managing Director, North India

Brigadier Mike, as he is fondly called, joined TOPSGRUP in the year 2002. One of the most trustworthy people in TOPSGRUP, he has the responsibility of driving business in North. While he is known to be a people's person, he is a stickler for systems and procedures. Vishwanath V. Katti Managing Director, South India

Vishwanath has a total experience of over 29 years in the security industry. His determination to establish one of the leading companies in the security field gave birth to Guardwell Detective Services Private Limited in the year 1987. Since then this organisation has only gone one way, to the Top. On this road to success he made the momentous decision to join hands with the leader in the security industry, TOPSGRUP.

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