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A collaborative report of campus technology initiatives, brought to you by Information and Educational Technology.
CaMpus IT reporT FebRuaRy 009 may 009 Internet Explorer (IE) 8 compatibility testing complete ....................................................................................10 appLICaTIoN DeVeLopmeNT .............................................................................11 Banner update ......................................................................................................................................................11 Campus Data Warehouse project wraps up .........................................................................................................11 Campus IT INFRasTRuCTuRe ............................................................................11 IT architecture update..........................................................................................................................................11 CAS campus deployment ....................................................................................................................................11 Central Kuali Rice service to be offered by IET ..................................................................................................11 Bids received for new Domain Name System (DNS) ...........................................................................................11 Departmental listings for online directory ..........................................................................................................12 WarnMe gets put to the test .................................................................................................................................12 MyInfoVault to upgrade workflow and role management ..................................................................................12 DaTa CeNTeR .................................................................................................. 1 Campus virtualization service enters production stage ......................................................................................12 CommuNICaTIoNs ......................................................................................... 1 IET communications group expands online efforts ............................................................................................12 IET updates several Web pages, starts on 754-HELP promotional video for students.......................................12 CLIeNT seRVICe ............................................................................................... 1 The help desk provides phone support for prospective students ........................................................................13 TeLeCommuNICaTIoNs aND NeTWoRKING ...................................................... 1 New Multi-VLAN data feature rolled out to campus departments ..................................................................13 UCDNet3 - update ................................................................................................................................................13 West Campus Utilities Project - update ...............................................................................................................13 Cellular coverage expansion completed ..............................................................................................................13 seCuRITy ....................................................................................................... 1 Computing services and security conference planning almost complete ..........................................................13 Cyber-safety reporting..........................................................................................................................................14 Kerberos KDC Replacement project update ........................................................................................................14 Anti-phishing measures .......................................................................................................................................14 Incident response update .....................................................................................................................................14 eDuCaTIoNaL TeCHNoLoGy seRVICes ............................................................. 1 SmartSite moves forward on guest access tool, account retention......................................................................14 CompuTeR Lab maNaGemeNT ........................................................................ 1 Smart Phones survey reveals interesting data .....................................................................................................14 A-V Engineering installs multi-media, document cameras.................................................................................15 Night Crew registrar room maintenance .............................................................................................................15 TV studio assists recording of class review sessions...........................................................................................15 Cooperative Extension for the Better Process Control School ..........................................................................15 Collaboration leads to installation of dedicated fiber in TV studio ....................................................................15 Recording and simulcast for Law Review, Picnic day, etc. ..................................................................................15 IET continues to provide faculty and staff graphic design and video support ...................................................16 iTunes U sees increase in usage ..........................................................................................................................16 Webcasts considered to increase communications and cut down on travel.......................................................16 IET maintains campus podcasting system and sees an increase in usage ..........................................................17
CaMpus IT reporT FebRuaRy 009 may 009 Colorectal cancer screening survey ...................................................................................................................17 Food Science 3D immersive learning environment (FDA) .................................................................................17 Almagest multimedia database is migrated to new servers ................................................................................17
on wireless networking, network connectivity, and the telecommunications rate model (See the slides from the presentation and the TechNews article, April 23, 2009, A Dialogue with the Community: Wireless expansion, network connectivity, and rate model). This event was offered in the context of recommendations being developed by the CCFIT Telecommunications Advisory Board and as a way to engage interested members of the community in a discussion of needs and options for telecommunications on campus. Contact: council-support@ucdavis.edu. See slides, agendas, and notes from past open forums at ccfit. ucdavis.edu/open_forums.cfm.
IT Roadmap
In early winter 2009, the campus Council of Deans and Vice Chancellors (CODVC) designated individual conveners for each of the nine administrative domains identified by the IT Administrative Services Roadmap. Vice Provost Pete Siegel and the Roadmap Steering Committee held an orientation meeting for the conveners in February 2009. The domain conveners have two distinct roles: the management and organization of their domains; and, participating together, as members of a campus Coordinating Council. The governance structure for the Coordinating Council is to receive input and guidance from the domains, various campus committees and constituent groups, with oversight provided by the CODVC. The Coordinating Council is meeting on a monthly basis to build a framework that will ensure campus IT investments add to the campus community, establish and leverage common architectural components and balance both local and central IT innovation. Contact: Dave Shelby, drshelby@ucdavis.edu. Web site: vpiet. ucdavis.edu/itroadmap.cfm
FINaNCe DomaIN
Kuali Financial system (KFs) ramps up for Release .0
The Kuali Foundation is developing a modular financial accounting system using the Community Source development model and includes others investing partners like Colorado State University, Cornell University, Indiana University, Michigan State University, San Joaquin Delta Community College, University of Arizona, University of California (UC Davis, UC Irvine, UC Santa Barbara), University of Hawaii, University of Maryland, University of Southern California, and other commercial affiliates. KFS Release 3.0 is expected for June 2009 and will include Chart of Accounts, Contracts & Grants (Postaward), Financial Transactions, General Ledger, Labor Distribution, Accounts Receivable, Purchasing, Accounts Payable and Capital Asset. UC functional and technical
student accounting, environment Health and safety services, and uCDmC Finance switch to document imaging
UC Davis Office of Administration in partnership with
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Web New Hire screens project aims at providing intuitive interface to pps
UC Davis, UC Irvine, UC Los Angeles, UC Santa Barbara, UC San Diego, and the Office of the President are jointly undertaking a new project to provide a Web-based realtime interface to the Payroll Personnel System (PPS). The Web screens will be a significant improvement to the current PPS new hire bundle and will include several timesaving features like embedded drop-down screens, guided screen flow, saving partially-completed transactions and template capability for common transactions. The Web screens are being designed to be intuitive, easy to use and will provide several levels of help displays. The new screens will save users a significant amount of time and improve the accuracy of data. The new interface is expected to be rolled out at UC Davis in late fall 2009. Contact: Cindy Jones, manager, Accounting & Financial Services Payroll, cynjones@ucdavis.edu
aLumNI & uNIVeRsITy ReLaTIoNs DomaIN advancement services department upgrades aIs
In March 2009, Advancement Services, lead by Director Karen Latora, upgraded the AIS (SunGard Advance) database from version 8.2 to 9.3. This upgrade was managed by Project Manager, John Finazzo. Other team members included: Robert Ware, Ron Purnell, Joe Hurley, Dale Hurt, Ralph Castaneda, John Lovell, Donna Pingrey, Vivian Lam, Teri Robinson and Melissa Ivanusich from Advancement Services with Bill Wagman serving as DBA from IET. This upgrade delivered many enhancements centrally for our Gift Processing team as well as enhancements enjoyed by all users to the ID and clipboard features. In addition, this version provided many vendor bug fixes and aligns AIS (Advance) as current with the most recent release of the Advance Windows software. For more information and or training, please contact the AIS Help Desk at aishelpdesk@ucdavis.edu or 530-754-1106. Advancement Services meets with its customers on a monthly basis at the AIS Customer Advisory Committee meeting. This meeting is held on the 1st Tuesday of each month from 1:30 p.m. to 3:30 p.m. in 1460 Drew Avenue Suite 100 Conference room. This meeting is open to all customers of AIS to discuss customer system needs, enhancements, reporting, training and future opportunities with SunGard.
ReseaRCH aDmINIsTRaTIoN DomaIN Collaboration continues on new research administration and compliance system, Kuali Coeus (KC)
The Office of Research and Office of Administration (OOA) are co-sponsoring and partnering with the Kuali Foundation on the planning and development of the Kuali Coeus system. At present, the UC Davis team is collaborating and coordinating with four other UC campuses on the implementation of the KC product releases. The UC Davis team is also collaborating with IET and A&FS on the enterprise implementation of the Kuali middleware system known as Kuali Rice. The team is working on the implementation of KC Release 1 which includes proposal development, budget development, and grants.gov integration. UC Davis plans to pilot the Kuali Proposal Development system by summer 2010. The Kuali research administration system will provide principal investigators with an electronic workflow for routing of research proposals, seamless integration for submitting
IeT updates several Web pages, starts on 7-HeLp promotional video for students
IETs communications group combed, revised and updated several pages linked to IETs student and faculty computing sites during winter quarter, and began an overhaul of the 10,000-word glossary of campus tech terms on the main IET page (iet.ucdavis.edu). It also began work on its next short video to promote IET services to students: this one will promote, especially to new students, the IT
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uCDNet - update
IET-Communications Resources UCDNet3 project team continues to work on the three year plan for upgrading the entire UC Davis network infrastructure. In January, IET completed the first stage of the UCDNet3 project which replaced the network core and the Area Distribution Frame (ADF) routers. IET will begin selective replacement of the Building Distribution Frame (BDF) and Intermediate Distribution Frame (IDF) routers. The Telecommunications Advisory Board (TAB), a focus group of student, staff and faculty representatives, is assisting IET with the work prioritization of the network upgrade. The findings of the TAB will help IET plan this next phase of network infrastructure renewal. Contact: Mark Redican, NOC manager, mredican@ucdavis.edu. Web site: ucdnet3. ucdavis.edu
CLIeNT seRVICe The help desk provides phone support for prospective students
On March 12 -13, 44,387 undergraduate applicants received email notifications regarding the status of their applications for the 2009-2010 school year. The IT Express Computing Services Help Desk received over 1600 phone support requests for account-related assistance, an amount almost double that of the same period in 2008. IT Express staff supplemented support needs during peak call hours with IET staff from other areas, including Desktop Enterprise Solutions and Software Licensing. In addition, IT Express extended support hours to 11 p.m. The help desk used a three-tiered call structure to facilitate handling of calls. Applicants were directed to one call queue for password resets and account creation assistance. Parents of applicants were directed to a message informing them that IT Express cannot provide information to anyone other than the actual account holder and advising them to have the applicant call IT Express directly. All other calls, including those from current students, faculty and staff, were directed to a separate call queue for immediate assistance. IT Express will continue to assist incoming freshmen, transfer students, and first-year Law School students with computing accounts issues until the students arrive on campus and begin classes. Contact: IT Express Computing Services Help Desk, 530-754-HELP (4357)
TeLeCommuNICaTIoNs aND NeTWoRKING New multi-VLaN data feature rolled out to campus departments
A new data feature called Multi-VLAN was made available to campus departments in February 2009. This feature allows department systems administrators to request network connections that carry up to six virtual local area networks (VLANs) This feature provides systems administrators with the opportunity to use campus network resources more flexibly and efficiently. Before Multi-VLAN, a computing resource (database, file server, monitoring station, etc.) required one network connection for each VLAN it spanned. With Multi-VLAN, the same computing resource would require only one Multi-VLAN-enabled NAM, thus reducing the one-time charges by more than 60 percent and reducing the monthly charges by 20 percent to 50percent, depending on how many old, single-VLAN NAMs are combined together. Contact: Zack ODonnell, service manager, zmodonnell@ ucdavis.edu. Web site: cr.ucdavis.edu/commsrv/network/ multivlan.cfm
Cyber-safety reporting
IET reviewed the 2008 cyber-safety reports submitted in December and began meeting with departments in March to discuss areas for improvement. In May, IET will provide its state of information security report to the Council of Deans and Vice Chancellors (CODVC). This report will include an overview of findings as well as next steps for improvement. For the first time, the 2008 cyber-safety survey included compliance indicators for information security standards in the secondary priority category. Contact: Bob Ono, IT security coordinator, raono@ucdavis.edu
eDuCaTIoNaL TeCHNoLoGy seRVICes smartsite moves forward on guest access tool, account retention
SmartSite, the campuss course management and collaboration system, has seen the following progress in past four months: Guest access tool: Before the guest access tool was created, only members of the campus community and individuals with a registered Temporary Affiliates (TAF) account could access SmartSite. This tool allows a maintainer to grant guests access to an individual SmartSite without giving them access to other UC Davis computing resources. The new tool is expected to be open to all users soon. Computing accounts and UC Extension accounts retained in SmartSite: The SmartSite team recently changed how SmartSite receives student and faculty computing account information. Before the change, Gradebook records for inactive students were not viewable. The SmartSite team changed the process so that all accounts are viewable and accounts will not be deleted. The SmartSite team also changed the UC Davis Extension program to include all open campus students, past and present, which allows SmartSite to display past academic records to faculty these members as well. Contact: Kirk Alexander, kdalex@ ucdavis.edu; Web site: smartsite.ucdavis.edu
anti-phishing measures
On March 3, in light of repeated attempts by phish attackers to compromise the integrity of campus email accounts and other electronic resources, IET implemented new anti-phishing measures. After evaluating collected data, reviewing practices at other campuses and consulting with the Campus Council for Information Technology, Office of Research, Deans Technical Council, and Technical Infrastructure Forum, the following measures were implemented: Restrictions on the number of individual To: addresses permitted for a single email message Limited government addresses on the campus allow list to the specific government domains required by the research community. Major funding agencies, such as NSF, DOE, DOD, NIH, and USDA are not affected. Previously, all government agency initiated messages were exempt from spam inspection. Implemented spam filtering on outgoing email IET is also developing a security awareness campaign to
IeT continues to provide faculty and staff graphic design and video support
Over the past four months, IET-ATS has provided graphic design and video support for the following projects: Catalyst Magazine design: Designed a 20 page, full color 8 x 11 magazine, entitled Catalyst for Donna Justice and the School of Education. The new magazine features alumni news, school highlights, student activities, and donor news. The first press run will include up to 10,000 copies. Trauma Prevention Program: Developed and designed a campaign for the Trauma Prevention Program at the UC Davis Medical Center. The safety campaign funded by Kohls Department stores and the UC Davis Medical Center (UCDMC) Childrens Hospital consists of brochures, stickers, tattoos, t-shirts, and booklets that teach parents and children about bike safety, helmet safety and car seat installations and safety. Cancer Center: Designed and created a 4 x 8 poster for the UC Davis Cancer Center and Dr. de Vere White. The poster and PowerPoint presentation highlights efforts of the Virtual Tumor Board, which virtually brings together five hospitals to pool knowledge, share research and discuss difficult cases. The poster was so well received that additional copies have been requested by the Cancer Center
ReseaRCH TeCHNoLoGy NeuroTherapeutics Research Institute (NTRI) high performance computing cluster
The NeuroTherapeutics Research Institute (NTRI) grant, IT, and the School of Medicine funded the purchase of a research computing cluster in mid-2008. Operational since November, 2008, the computing cluster provides valuable parallel computing resources to researchers at the Medical Investigation of Neurodevelopmental Disorders (MIND) Institute. Principal Investigator Dr. Tony Simon and his team have been able to dramatically increase their ability to produce extremely high resolution brain maps in their research of Fragile X Syndrome. Work is already underway to further expand the cluster in 2009, enhancing this resource for Dr. Simon and others interested in medical
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HeaLTH INFoRmaTICs GRaDuaTe pRoGRam uC Davis Health Informatics program continues to grow
The Health Informatics Program, with its focus on clinical informatics, continues to grow. Seventeen students are now enrolled in the Masters program and thirty students are enrolled in the newly introduced certificate program run in conjunction with UC Davis Extension. The Health Informatics Web site is attracting many student applicants (ucdmc.ucdavis.edu/informatics), as is the presence of the program on Facebook. The annual Health Informatics Conference, on March 7th, was highly successful, attracting approximately 100 participants, and featuring Colonel Ron Poropatich director of the Telemedicine and Advanced Technology Research Center (TATRC) of the United States Army as the keynote speaker. The program will operate an informational booth at the annual conferences of the American Nursing Informatics Association and the American Telemedicine Association, both of which are being held in Las Vegas in April, 2009. Contact: Peter Yellowlees, peter.yellowlees@ ucdmc.ucdavis.edu