Hi Ian and King , ito yung ibang mga naresearch ko..

yung about complaints filing and resolution yun yung kelangan natin hanapin. Saka how can public avail of service. -Bureau of Food and drugs (website under maintenance) -Maritime Training Council Location The Maritime Training Council 10th Floor G.E. Antonino Bldg., T.M. Kalaw St.,cor. J. Bocobo Sts. Ermita, Manila Tel Nos. 527-3977 Fax No. 527-4559

Services (Functions kasi yung nakalagay pero kung titignan ito rin yung services na binibigay nila) Under LOI No. 1404, the MTC shall perform the following functions:

Develop, formulate, and prescribe standards of training for seafarers as prescribed by the Convention. Issue certificates of proficiency or competency to seamen who meet the training requirements of the Convention. Assist the Ministry of Education, Culture and Sports (now the Department of Education) in regulating and supervising the establishment and operation of seamen training centers throughout the country. Liaise and coordinate with international organizations, particularly with the International Maritime Organization, as regards the training, upgrading and qualifying of seafarers. Formulate rules and regulations to implement the STCW of 1978 and to attain the objectives of LOI 1404. Prescribe and collect fees from the seamen training centers subject to clearance by the National Tax Research Center and to be remitted to and will constitute as part of the Seafarers Welfare and Fund.

Undertake special programs/projects in furtherance of the objectives of training and upgrading of seafarers. Study, evaluate and recommend to the Ministry of Education, Culture and Sports the number and maximum enrollment of nautical schools to ensure that the graduates will have reasonable opportunity to be employed aboard ship after their graduation.

E.O. No. 242 expanded the members of the Council to include the Office of the President and the Department of Foreign Affairs (DFA). It further strengthened the MTC by expanding its functions, to wit:

Ensure that all legal and administrative measures taken and provided by the concerned government agencies and instrumentalities are appropriate and compliant to the Convention, as amended. Ensure that the evaluation of the quality standards of the government instrumentalities involved in the administration of the certification system, training courses and programs, and examination and assessment carried out by or under the authority of the government instrumentality concerned, including the qualification of instructors and assessors, are conducted in accordance with Paragraph 2 of Regulation I/8 of the Convention, as amended. Be responsible to other State Parties with respect to the Philippine compliance to the Convention, as amended, including compliance with Regulation I/10. Communicate to the IMO information required under Regulation I/7 of the Convention, as amended.

http://www.mtc.gov.ph/html/profile.html -National Maritime Polytechnic (website under maintenance) -Bureau of Product Standards Location: Department of Trade and Industry - Bureau of Product Standards 3/F Trade and Industry Building 361 Sen. Gil Puyat Avenue, Makati City Philippines 1200, Telephone: (632) 751-4700 Fax: (632) 751-4706 Services

Programs and Services: 1. Standards Development

Develops, reviews, and updates Philippine National Standards (PNS) for products and services Harmonizes PNS with international standards

2. Standards Promotion

Promotes standards and standardization and conformity assessment activities Conducts awareness sessions, training programs, fora, exhibits, trade fairs, and seminars Establishes network with trade associations, industry organizations, academe, and other government agencies to facilitate communication with regards to the implementation of standards

3. Standards Enforcement and Consumer Assistance

Conducts regular market monitoring and enforcement operations nationwide Acts on consumer complaints/reports Holds seminars for the manufacturers, importers, traders, wholesalers, distributors, and retailers on their responsibilities to the buying public

4. Product Testing Services

Offers third-party testing of products through its BPS Testing Center Performs electrical, chemical, and mechanical testing of products primarily to support the BPS Product Certification Scheme

5. Product Certification Program

Issues the Philippine Standards (PS) License and the Import Commodity Clearance (ICC) to manufacturers and importers, respectively, that complies with the safety and quality requirements of a specific standard

6. Registration of Assessors Services

Supervises the National Registration Scheme for Quality Management System (QMS) and Environmental Management System Updates assessors on matters concerning international quality and environmental standards

7. Information Services

Offers Library services/Standards Data Center Receives inquiries and fills orders for copies of local, foreign and international standards, catalogues, standards-related publications, and metrication materials

8. WTO TBT Enquiry Point Services

Assists exporters in identifying and obtaining overseas standards and regulatory and testing requirements that are affecting their products

9. International Services

Performs and oversees activities concerned with regional and international affairs of the BPS particularly on the development of memorandum of understanding (MOU) and mutual recognition arrangements (MRA) in a bilateral and multilateral level

10. Accreditation of Conformity Assessment Bodies

Awards certificates of accreditation to management system certification bodies that issue Certificates of ISO 9001 or QMS, ISO 14001/Environmental Management System (EMS), and Hazard Analysis Critical Control Point (HACCP)

11. Laboratory Accreditation

Accredits testing and calibration laboratories through the BPS Laboratory Accreditation Scheme (BPSLAS)

12. Training

Extends technical assistance through seminars and training programs both for the government and private sectors

http://www.dti.gov.ph/dti/index.php?p=348 -Philippine Shippers Bureau Location

Office of the Director Philippine Shippers Bureau 2/F Trade and Industry Bldg. 361 Sen. Gil J. Puyat Ave., Makati City Tel. No.: (+632) 751.3304/751.0384 loc. 2212 or 2213 Services

Consultation and negotiation with international and regional shipping and transport associations. PSB conducts consultation, dialogue, and negotiation with its international and regional counterparts as well as shipping and transport associations on matters of mutual interests to exporters, importers, and other commercial users of sea transport, particularly on freight rates, adequacy of services and reasonable terms and conditions of carriage. Supply Chain. Under this program, PSB shall determine the costs involved in the distribution/ transport of some basic and prime commodities and recommend more efficient distribution that would mean assured supply of these commodities at reduced transport cost. Assistance to Shippers. PSB provides assistance to shippers in terms of freight booking, calculation of transportation costs, freight forwarding, containerization, documentation, packing, marking, and labeling, and other related services in order to facilitate the transport of cargo to, from, and within the Philippines. Mediation. PSB conducts mediation proceedings to resolve complaints and disputes between and among shippers, freight forwarders, shipping lines, and other transport service providers. The nature of complaints include non-delivery, loss and damage to cargo, overcharging, delay in delivery, unethical conduct, nonpayment of fees and charges and maritime fraud. Implementation of PD 1466. PSB is the implementing agency of PD 1466 which requires that all government cargoes and those cargoes owned by private entities with government loan, credits and guarantees be loaded on RP-flag vessel, otherwise, a waiver must be secured from PSB whenever such vessels are not available and/or suitable. Accreditation of freight forwarders. PSB is in-charge of accreditation of sea freight forwarders categorized as non-vessel operating common carrier, international freight forwarder, and domestic freight forwarder.

-Construction Industry Authority of the Philippines Location

Construction Industry Authority of the Philippines 2/F & 5/F, Executive Center Bldg. 369 Gil Puyat Ave., cor. Makati Ave., Makati City Tel. Nos.: (+632) 895.4424 / 895.6826 Fax No.: (+632) 897.9336 E-mail: ciapdti@yahoo.com Licensing and Registration Construction Industry Authority of the Philippines Tel. Nos.: (+632) 895.4258 / 897.0869 E-mail: pcabphil@yahoo.com POCB Overseas Registration Construction Industry Authority of the Philippines Tel. Nos.: (+632) 896.4569 / 896.1831 / 896.1833 E-mail: pocb@skyinet.net / pocb2009@yahoo.com Arbitration/Mediation Construction Industry Authority of the Philippines Tel Nos.:(+632) 897.0853 / 897.9313 E-mail: ciapdti@yahoo.com Accreditation of CPES Evaluators Construction Industry Authority of the Philippines Tel. Nos.: (+632) 896.1801 / 896.0791 E-mail: pdcb_ciap@yahoo.com.ph

Programs/Services The CIAP and its four implementing boards provide various regulatory and developmental services for the construction industry. Generally, CIAP provides information on industry policies, industry performance and prospects, contractors profiles, blacklisted contractors, and contractors performance ratings. One of its vital roles in the construction industry is the regulation of the domestic contracting sector through the issuance of licenses to contractors and the contractors' registration and classification by the Philippine Contractors Accreditation Board (PCAB) for government projects. Through the Philippine Overseas Construction Board (POCB), the CIAP also registers and issues project authorization to Philippine contractors and consultants for overseas operations. The POCB also provides market information, such as project opportunities and country profiles, to registered overseas contractors. Through the Philippine Domestic Contractors Board (PDCB), CIAP assists various government-tendering agencies and other concerned entities in establishing the Contractors Performance Evaluation System (CPES) to ensure quality and safety in their construction projects. The PDCB likewise accredits CPES evaluators and provides information on CPES ratings and blacklisted firms. Lastly, the CIAP, through the Construction Industry Arbitration Commission (CIAC), resolves construction contract disputes through arbitration and mediation/conciliation. It also subsidizes the costs for the resolution of small claims (P1 million and below) through the Arbitration Development Fund and accredits construction arbitrators.

http://www.dti.gov.ph/dti/index.php?p=565 -Air Transportation Office (cant find website) -Civil Aeronautics Board (*di ko mahanap services) Location Old MIA Road, Pasay City -Maritime Industry Authority (MARINA) Location 984 Parkview Plaza, Taft Avenue corner Kalaw Street Manila, Philippines Services (pakiconfirm nga sa site kung ito yung services na kelangan natin) http://marina.gov.ph/services/services_main.html -Land Transportation Office (di ko mahanap website) Location Lto Main Compound, East Avenue Diliman Quezon City, Metro Manila

-Land Transportation Franchising and Regulatory Board Location NCR: LTFRB National Capital Region East Avenue, Diliman, Quezon City 1100 Telephone Number: 929-7366/ 925-7367/ 925-6789

Region I: LTFRB Regional Office No. I Government Center, Sevilla, San Fernando City, La Union 2500 Telephone Number: (072) 700-4454<

Fax Number:(072) 242-4290 Region II: LTFRB Regional Office No. II CARIG Regional Center, Tuguegarao, Cagayan 3500 Telephone Number: (078) 844-1439

Region III: LTFRB Regional Office No. III Government Center, Maimpis San Fernando Pampanga 2000 Telephone Number: (045) 961-7046

Fax Number:(045) 961-3565 Region IV: LTFRB Regional Office No. IV Saturnland Bldg., Fiesta World Mall Marawoy, Lipa City 4217 Telephone Number: (043) 756-1520

Fax Number:(043)756-2334 Region V: LTFRB Regional Office No. V Legaspi City (052) 820-3681

Telephone Number:

Fax Number:(052) 820-5745 Region VI: >LTFRB Regional Office No. VI Quintin Salas, Jaro, Iloilo 5000 (033) 329-4385

Telephone Number:

Fax Number:(033) 320-5849 Region VII: LTFRB Regional Office No. VII Yap Bldg., Hernan Cortez St.,Manduae City, Cebu 6014 Telephone Number: (032) 231-7466

Fax Number:(032) 232-6074> Region VIII: LTFRB Regional Office No. VIII Nipa Hut Compound, Jones St.,Tacloban City 6500 Telephone Number: (053) 325-7853

Region IX: LTFRB Regional Office No. IX A. Macrohon Bldg., Baliwasan Chico Zamboanga City 7000 Telephone Number: (062) 991-7889

Fax Number:(062) 991-4130 Region X: LTFRB Regional Office No. VII Yap Bldg., Hernan Cortez St.,Manduae City, Cebu 6014 Telephone Number: (032) 231-7466

Fax Number:(032) 232-6074

Region XI: LTFRB Regional Office No. XI Balusong Ave., McArthur Hi-way Matina, Davao City 8000 Telephone Number: (082) 297-0181

Fax Number:082) 297-2525 Region XII: LTFRB Regional Office No. XII ARMM Compound (bet. NEDA & NFA Offices) Cotabato City 9600 Telephone Number: (064) 421-3082

Fax Number:(064) 421-3050 CAR DOTC-CAR, Baguio City (074) 304-2435/ 444-9938

Telephone Number: CARAGA

DOTC-CAR, Baguio City 341-2380

Telephone Number:

Services (please check kung ito yung services http://www.ltfrb.gov.ph/main/getinformed) -Philippine Coast Guard (website down) -Bureau of Trade Regulation and Consumer Protection Location
Office of the Director Bureau of Trade Regulation and Consumer Protection 2/F Trade and Industry Bldg. 361 Sen. Gil J. Puyat Ave., Makati City Tel. Nos.: (+632) 751.3233 / 751.3288 Fax: (+632) 890.4949 E-mail: btrcp@dti.gov.ph

Services Fair Enforcement and regulatory Trade Division

Monitors/strengthens ROG enforcement of fair trade and other related laws Executive Order (EO) No. 259 Consumer Act Price Act

Foreign Investment Act of 1991 Price Tag Law Reviews and formulates policies/guidelines on enforcement and domestic trade and consumer related laws/concerns

Policy research and review

Formulates programs and policies on fair trade laws and other related provisions Prepares position papers and monitors senate/congress bills and resolutions

Consultancy and technical services

Provides legal/technical consultancy to DTI ROG, non-government organizations (NGO), and other DTI clients Conducts regional consultancy on enforcement Conducts training/Seminar for regional/provincial offices

Consumer Welfare Division

Provides ample protection to consumers thru tri-media consumer education and information dissemination program Releases information materials such as Consumer Alerts, Consumer Tips, flyers, calendar, film and press releases Provides mechanism for the speedy resolution of consumer complaints Prepares guidelines in the development and strengthening of consumer organizations Maintains consumer hotline including the maintenance of the i-reklamo system

Business Regulatory Division

Provides system and standards in the accreditation of service and repair enterprises and licenses and permits for realty service, fire extinguisher, and bonded warehouse Verifies and approves business names (BNs) nationwide for provinces without on -line linkages

Price Monitoring Unit

Acts as the Secretariat to the National Price Coordinating Council (NPCC) Provides technical support to different industry associations Reviews suggested retail prices (SRPs) Evaluates the impact of foreign exchange (forex) rate fluctuations and oil price hikes to the prices of basic necessities and prime commodities Develops strategies in maintaining price stability and supply sufficiency of basic necessities and prime commodities Consolidates and analyzes nationwide price monitoring reports Provides services to the 24-hour consumer hotline during emergencies and related instances