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This chapter deals with the methods of research used whether it may be
historical, descriptive, and experimental or a case study. The techniques used under
Descriptive Research Method as well as the data gathering tools and analytical tools
used will be further explained in this chapter as well as the methods used in developing
RESEARCH DESIGN
The proponents have used the Descriptive Research Method wherein the study
is focused on present situations. It involves the recording, description, analysis and the
Under the Descriptive Research Method, the technique used is the Survey
Method, which is otherwise known as normative survey. The results and findings of the
study should always be compared with the standards. With the survey method,
researchers are able to statistically study the specific areas where the proponents must
concentrate. Findings regarding the common practices being done and the methods
which are commonly adopted by the employees are obtained with the use of the survey
method.
RESPONDENTS OF THE STUDY
The respondents of the study include the employees wherein the proponents
prepare a set of carefully prepared and logically ordered questions. This respondent
focuses on the company’s employees for they are very important in a sense that this
Table 1.0
Respondents Distribution
N = 61
Managers 7 11%
Staff 8 13%
Agents 46 76%
Total 61 100%
These are the instruments or tools for gathering data in research used as basis
for drawing conclusions or making inferences. Some of these tools are questionnaires,
interviews, empirical observations, research and analysis used by the proponents as
necessary in solving a specific problem. This is where data gathering occurs by asking
questions for much needed information from the interviewee verbally and directly.
adequate or valid data through the use of the questionnaire or some other technique. It
is considered to be the most direct means of studying people in so far as their overt
gathering tool seeing the system in action gives you additional perspective and better
periodicals, and books to obtain background information, technical material, and news
information’s from one or more persons. This will be given to the individual who have a
direct bearing of the study and in order to satisfy the proponent’s goal that is to get and
measure the opinions, polls and attitude of the respondents of the study.
Analysis. Analysis is the process of breaking-up the whole study into its
constituent parts of the categories according to the specific questions under the
statement of the problem. This is to bring out into focus the essential feature of the
study.
Statistical Tools
view of the whole scenario of the study, statistical tool is used. This also includes the
Table 2.0
5 Excellent
4 Very Good
3 Good
2 Fair
1 Poor
Table 3.0
5 Strongly Agree
4 Agree
3 Undecided
2 Disagree
1 Strongly Disagree
Below are the Formulas used to arrive to the computation used by the Statistical
Tool:
1. Mean. The proponents used the mean to be able to identify the range of
interest.
Where:
Where:
3. T-Test. The proponents then used the T-Test in order to determine and
∑MP² + ∑ME²
n (n-1)
Where:
P = F / ( 1 + i )n
Where:
P = present value
F = total savings
n = number of years
FD = n x 100%
Where:
n = number of cases
SYSTEM DESIGN
Analytical Tools
The analytical tools used in conducting the proposed study are the System
structure.
IPO or the Input Process Output. These are the components or elements that
make up the system. It is also described as tools on the design of the entire software.
Data Flow Diagram. This is a graphic illustration that shows the flow of data and
the system boundary, external entities that interact with the system, and the major
At this point, the work of the system analyst will be tested to its fullest ability. This
is the part where the system analyst must be able to determine and explain the methods
Software Development is a tedious task not only for the programmer but also for
the system analyst, because they will decide on the type, size and creativeness of the
system. At this juncture, the methods used in developing the software must be
explained and defined. The following are the system development methods, namely,
software planning, software analysis, software design, software testing and software
implementation.
which a system analyst must first identify. Identify meaning, to identify the product goals
and requirement of the system. System analyst must also put into consideration the
this phase raw materials or information’s must first examine thoroughly before
in software design phase, time is very essential because designing software is not an
overnight job. It takes a long period of time to ensure efficiency, maintainability and
Software Testing. A stage or phase where the proposed system will be given to
a panel of critics and end-users for testing. In this way, the developer can determine the
where software has already been debugged documented and tested. The objective of
information system.
Software Operation and Maintenance. Maintenance keeps the system
functional at an acceptable level, correct errors and adapts changes in the new
This part consists of the methods used in evaluating the proposed system in
terms of accuracy, efficiency, reliability, speed, portability and user friendliness which
computerization of the existing data is possible and the components needed for the
since the respondents will be able to save time in tallying and recording the files of
clients. They will also be able to save time and money by not purchasing a lot of papers
CBA (Cost Benefit Analysis). This estimates and totals up the equivalent
money value of the benefits and costs to the community about whatever projects to
establish are worthwhile. Evaluating hardware and software, identifying and forecasting
cost and benefits and performing cost benefit analysis are all necessary activities the
system analyst must accomplish in preparing material for the systems proposal.
Operational Feasibility
implement. Below are the given criteria, which serve as a basis to test the proposed
Accuracy. The ability to be precise and avoid errors and the correctness or
wasted energy or effort, or the degree to which this ability is used in the system.
manner that consumes less time. Speed is the main concern of the proponents so that
proposed system is hosted online so that users can easily access the system wherever