IBMTotalStorageDS8000 2107/242XModelAll

IBM

Concurrent DDMFirmwareUpdateInstructions for MachinesRunning 64.2xand64.3x

Version 2

ECA 823 / 825

SpecificDS8100/DS8300subsystemscontainingbutnotlimitedtospecific450GBDDMstoenable enhancedDDMerrorthresholdingandimprovedSmartRebuild.ECNumberM08216,RetainTipH1917 ThisECAisbeingprovidedtocomplementexistingDDMECAs. Machinesaffected DS8000allmodels MachineswithDDMfamiliesmatchingthechartbelowandcontainingfirmwarelevelsbelowthelevelindicated. DDMFamily S5C(D,EorF) S5D(E,ForG) S5E(E,ForG) S5F(F,GorH) S5G(F,GorH) CurrentFirmwareLevel 9528(T) A334(H) E40E(HFDE) A50C(E) E50E(ESED) MovingECA823/825toamachinewithInstallCorrectiveServiceCD

SMRBICSUPDATEINSTALLTIMEESTIMATES TimeestimatesforICScodedelta'slistedbeloware basedonSingleHMC,singleframeconfiguration SMRBSMRB Est.Duration v1.0>v4.6=3.0Hrs v4.1>v4.6=3.0Hrs v4.2>v4.6=.25Hrs v4.4>v4.6=.25Hrs

Version 2

ECA 823 / 825

CheckingDDMfirmwarelevelsonlyifdesired HMC'swithmultipleStorageFacilitiesand/orMultipleStorageFacilityImageswillneedtogothroughthe procedureforallaffectedDDM'sIntheHMCcomplex. LogontoWUI Select:Updates Select:RadioButtononStorageFacilityline Select:RecoveryUtilities Select:DDMUtilities Select:DisplayDDMCodelevels,thenOK CheckingmachineandreplacinganydeferredDDM's RuncdaPreverify Select:Updates Select:ThecheckboxontheStorageFacilityline. Select:RunCdaPreVerifyfromthetasksscreen. Select:Oktodisplaytheresultsscreen. Iffullsystemscanfails,readthelogfiledisplayedandcorrecttheproblembeforeproceeding. SelectOktoclosetheresultsscreen. Allproblemsmustberesolvedbeforecontinuing DeferredDDMs(SRNBE34XXXX)mustbereplacedpriortotheDDMfirmwareUpdate. IfanyDDM'sarereplaced,theymustcompleteformattingbeforestartingthisupdate.DDMformatcompletion canbecheckedfromEndofCall.

Version 2

ECA 823 / 825

MovingnewDDMFirmwaretomachineandautomaticupdatewithcorrectiveserviceCD. Runningmultipleinstancesofthisprogramcancauseundesirableresults.Ifprogrammustberuna secondtime,insurethatthefirstprogresswindowhascompletedbeforeloadingthecorrectiveservice CDasecondtime. CDrequired (smart_rebuild_ics_4.6) Select:HMCManagement Select:InstallCorrectiveservices InsertCorrectiveServiceCDintoHMCDVDdrive. Select:Applycorrectiveservicefromremovablemedia(CD/DVD) Select:OKInstallwilltake5minutes TheCDwillrunanddisplayresultsoftheprocess DDMfastsparingischeckedatthistime,ifenabledtheupdatewillstopandrequirethisoptiontobe disabled.ContactsupporttouseSMARTmenu'stodisableFast Sparing. ClickOKthenNoDonotrebootHMC Select:Updates Select:RadioButtononStorageFacilityline Select:RecoveryUtilities Select:DDMUtilities Select:DisplayDDMUpdateStatus Monitorupdatestatusfromthedisplayedprogresswindowuntilcomplete,thenOK ItisnotrequiredorrecommendedtoverifyDDMfirmwarelevelsaslongastheupdateprocess completedwithoutfailures. RunEndofcall Select:StorageFacilityManagement Select:ThecheckboxontheStorageFacilityline. Select:ServiceUtilities Select:ViewStorageFacilityState Allsectionsshouldreportwithpassedinthestatuscolumn. FailedstatuscanbeviewedbyhighlightingtheSystemCheckTypeandthenselectdetails. Select:Canceltoclosethescreen. Monitorupdatestatusfromthedisplayedprogresswindowuntilcomplete,thenOK After the update is completed , HMC harvest of DDM information begins and could take several hours depending on total machine size. If you would like to monitor Harvest Phase to completion (10), expand Storage Facility Management from the upper left and select 2107-xxx*yyyyyyy (where x=model type and y=serial number). Then expand Service Utilities and select View Device RM Harvest Phase. A window will appear and provide the harvest phase complete = (10). Notes: IfFastsSparingwasdisabledtoallowtheDDMfirmwareupdating,contactsupporttoreenableFastSparing fromtheSMARTmenu's IfthisisaDualSFImachineoranHMCwithmultipleStorageFacilities,theaboveDDMfirmwareupdatewillrun onallStorageFacilityImagesinparallel. Version 2 ECA 823 / 825