Trusted Application Exclusion by Administrator Kit policy or Manually

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Managing Your Kaspersky AV for trusted application

Kaspersky AV is powerful anti-virus software that lot of times may cause unusual behaviour especially when it comes to your in-house application or any application that you are using. Kaspersky is either blocked the application or slowing down the application. This is so much expected for protection purpose. Kaspersky will blocked any application that is trying to send a sensitive or important data. Thus this problem usually occurs. Therefore, Kaspersky has a unique feature that allows users to manage what are the software or any folder to be excluded to be scanned or blocked. This is usually found under Protection-> Trusted application. There are 2 ways in doing this. Of course, if you are using administrator kit, then you dont need to go to each individual pc to change and exclude the application. In here, we will give a certain example on how to exclude the trusted application.

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A. Managing the trusted application by Admin Kit

1. We assume here that you have created all the related tasks and the policy for the admin kit. In here too we assume that the client pc(s) is/are already connected to the admin kit server. 2. Go to your admin kit server console. Choose Groups-> Policies-> your active policy, in here General policy. Right Click and choose properties.

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3. Go to Settings. Under Trusted zone, choose Configure.

Click Add under this page.

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4. Choose this setting. Please tick all check boxes.

5. By using admin kit, we cannot browse or find the path automatically. We have to input the path of the application manually. Below we will show the example on how we do this manually. Go to your client pc (Workstation that has the application), Find the path where the application is installed. By default: C:\ or C:\program files. In here, we will try to exclude a program named NVU.

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6. After finding the path, then you can type manually the path or copy and paste the path. In here, it would be C:\Program Files\Nvu\nvu.exe. This is to exclude the application especially .exe files.

Click Ok. 7. Secondly, to ensure that every dll files and cfg files are too excluded by Kaspersky AV scan and protection. You can exclude the whole folder.

Instead we choose the trusted application tab, we should choose Exclusion Masks tab. This is the same concept just like above. The difference is by this way, it will exclude the whole folder. This is an efficient method in excluding any database path. Click Add.
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8. Click specify, under Object name.

Again we must type manually. But in here, we only need to specify the folder path which is C:\Program Files\Nvu. There is no need to input the nvu.exe at this point. Remember to tick Include subfolders. Click Ok.

Under Checking task: Please click selected task, and change it to any task. Click Ok.

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9. Click Apply. The policy will take place in about 15-20 mins depending on your network performance.

10. Under setting, choose Anti hacker.

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11. You will not need to configure this if you are not using the firewall. However, this step is applicable if you are using the firewall. Click Settings under firewall. 12. Under your local network, Please choose edit.

13. Change your local network to Trusted. Click Ok.

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14. You also will need to configure if your application is web based application.

Under setting, Go to Web anti virus. Click Customize. 15. Click Add.

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16. Please key in the address of the web application or any web address that you want to exclude.

* means that it will exclude all web address that begin with www.hiex.com.sg.

Click Ok. 17. Click Apply. Click Ok.

This will solve your application problem.

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B. Managing the trusted application manually

1. This must be done in each individual PC. Open the page of Kaspersky AV.

Click Settings. 2. Under Protection, choose and click Trusted zone.

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3. Under Trusted Application, Click Add.

4. Set the settings as below.

Then Click Browse. This browse button is only applicable if you are doing in each individual PC. It is not applicable if you are using admin kit.

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5. Find the path of the .exe file by using the browse button. In here, we are using the same example, to exclude the nvu application. Click open.

6. Click Ok.

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7. The same as above, we can exclude the whole folder, by choosing the exclusion mask tab. Click Add.

8. Click specify, under Object name.

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9. You can use the browse button. This button again only applicable for individual PC setting, not applicable for admin kit configuration.

Find the path.

Click Ok. 10. Remember to tick include subfolders.

Click Ok.
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11. Follow the setting as below.

Under Checking task: Please click selected task, and change it to any task. Click Ok. Click OK. 12. Click Apply.

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Please contact our engineer in our office @ (+65) 6873-3363 if you need to further understand the trusted application exclusion or you can mail to us for any Kaspersky inquiries at itsupport@hiex.com.sg .

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