Project Charter & Implementation Approach

[TYPE THE
COMPANY NAME]

SIX SIGMA VIRTUAL PROJECT

Six Sigma Virtual Project

Six Sigma Project Charter Template

1. Project Name: 2. Project Team:

Champion Master Black Belt Black Belt Green Belt

3. Problem definition:
What is the Practical Problem, what when how and where the problem occurs?

4. Goal statement :
SMART

5. Objective/Scope:
What improvement is targeted, Cost of Poor Quality (COPQ) and Target sigma value ? How big is the problem?

6. Consequences:
What are the consequences of the problem to the company

7. Benefit to External Customers:

Who are the final customers, what are their key measures, and what benefits will they see?

8. Schedule:
Project Start Date: Project End Date: Give the key milestones/dates DMAIC Stages Start Date Define Measure Analyse Improve Control Note: Schedule appropriate safety reviews End Date

Six Sigma Virtual Project 9. Current Sigma Value

Six Sigma Virtual Project

Implementation of Six Sigma

10. List out Voice of Customers (VOC) (Customers statements)
and Define Critical to Quality (CTQ) Min two (Translate the VOC to Measurable of what is critical from customers perspective)

VOC

CTQ

11. List out Voice of Business (VOB)

Business deliverables to meet the objectives and Define Critical to Process (CTP) Min two (Translate the VOB to Measurable)

VOB

CTP

12. Using Pareto diagram prioritise the Problem

Display pareto Diagram

13. Map Customer satisfaction to the problem selected using Kanos model

Six Sigma Virtual Project

14. Project Identification

Weight rates for following Criteria (Rate High as 9 low as 1 scale) Problem Area Financial & Strategic benefits Improved customer satisfaction Effort Required

Note: Select the project as per the weighted Average

15. Prepare Data Collection Plan for the problem identified

Define What to measure? How to measure? Who will do it? Sampling method used The data fields (data Tags) Description Field 1 Field 2 Field 3 Field 4

16. Collect the data & Present the Data

Display data using Run chart

Display data using Histogram

17. Calculate the following for the data collected using MS Excel
Mean: Median: Mode: Std Dev: Calculate Sigma Value & defect Rate:

Six Sigma Virtual Project 18. Identify the Causes using Fish Bone Diagram

19. Determine the Root cause by applying

Correlation and Regression techniques Select one Cause by Pareto Analysis

20. List out Solutions using Brainstorming Technique

Solution evaluation Form Cause Solution Estimated Cost Complexity Benefit Risk Validation

21. Select a Solution by applying Multi Voting Technique 22. Evaluate Risk( cause & effect) by using Failure Mode & effect analysis (FMEA) on a ten point scale

Cause & Effect

Occurrence

Severity

Detection

23. Apply the solution and evaluate the improvement

Implement the solution in a pilot mode Collect Sample data to evaluate the improvement Measure the Sigma value

24. Control the Process

Display the data using Control Charts Identify if there is any special cases Define the controls Document the process

Six Sigma Virtual Project 25. Conduct Project Closure