VIGNANA JYOTHI INSTITUTE OF MANAGEMENT Post Graduate Diploma in Management (PGDM) Batch XIX 2011-2013 TERM - V Title of the

Course: PERFORMANCE MANAGEMENT Credits: 3

Learning outcomes: Understanding the theory behind the practical implementation of Performance Management System. Identify and Analyze the emerging trends in Performance Management systems Role of HR in PMS Reality of Performance Management in Organizations Abstract of the course: Performance Management concerns with each and every aspect of business. It is an area where issues emerging from subjects like business strategy, finance, organizational design, operations management, information systems and human resources management converge. The resultant challenges in performance management, therefore, require a multi-disciplinary approach in a holistic manner so that the different facets of the challenges can be understood in detail and resolved in a thorough process. Session plan:
Session no. 1 Topic & Issues Reading Reference

Overview of the course: Scope and significance of Performance Management Impact of Organization structure and Operational Processes on Performance Management Process
Chapter 2 Performance Management by Bagchi Chapter 3 Performance Management By Bagchi Chapter 4 Performance Management By Bagchi

3-4

Defining Performance and Performance Measurement Metrics

4-6

Performance Information-Presentation, Information and Taking Corrective Action

Case Study Discussion

Chapter 5 Performance Management By Bagchi

8-9

Performance Management Frameworks

10

QUIZ I
Chapter 6 Performance Management By Bagchi Chapter 7 Performance Management By AS Kohli & T Deb Chapter 18 Performance Management By Armstrong Chapter 7 Performance Management By Bagchi

11

Employee Assessment Systems

12-13

Performance Appraisal

14

360-degree feedback & Balanced Scorecard

15-16

Contribution of HR Practices o Employee Performance

17

Case Study Discussion Chapter 8 Performance Management By Bagchi

18-19

Implementation of Pay for Performance Plans

20

Case Study Discussion Chapter 9 Performance Management By Bagchi

21

Organizational Development

22

Case Study Discussion Chapter 10 Performance Management By Bagchi

23-24

Organizational Leadership and Performance Management Assignment Assessment Centers and Assessment Development Centers Designing a Performance Appraisal Form Performance Management Documentation Term Papers Presentation

25 27 28 29-30

Pedagogy: Classroom delivery shall involve interaction, question-answers, presentations, case solutions, role plays, problem solution, examples etc. There will be a greater thrust on case solutions and industry based assignments.

Recommended text: Performance Management by Soumendra Narain Bagchi, Cengage Learning Additional references: Performance Management by Michael Armstrong & Angela Baron, Jaico Publicaitons Performance Management by A.S. Kohli & T.Deb, Oxford Higher Education Publication
Journals/ Magazines: Human Resource Development Quarterly review

Evaluation: Mode of Evaluation Quiz Review Examination Assignment Weightage 10% ( One quiz of 10 marks ) 20% 5%

Term Paper & Group Presentation 15%(5% for report +10% for presentation) End Term Examination 50 % Total 100% Term paper to be submitted not later than the 25th session of the course. The term paper will be a group activity and has to be submitted in 4000- 5000 words which will exclude the diagrams, charts, tables, reference lists, bibliography etc. Summary of the article has to be submitted during the 20th session of the course.

Attendance: Students are required to have a minimum of 80% attendance in each course during the term. Those who fall short of attendance are not permitted to take the end-term examinations.