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Hello, I had sent this to Moneygram out of frustration and wanted to pass it on to you folks.

Monygram absolutely will not help me get the money back that was stolen from me. i have been contacting them almost daily for over two months. as far as i can se e, they are ignoring a ruling by the Pennsylvania middle district court to help those defrauded get there money back.

could you please read this.. A two-count criminal information was filed Friday in U.S. District Court for the Middle District of Pennsylvania. it 's happening in your state and around the world. i was defrauded money thru Money gram. I had sent some money for some products that were supposed to be here in the USA , but the company i was ordering from said there only two payment options were W estern Union and Money Gram, i chose Money gram. when i looked up the names and websites he was using i was in a panic. i found Nothing but scam reports dating all the way back to January of last year now when i sent the money i was very suspicious because the fellow said i had to send it to a person in the Dominican republic. i sent the money but i added a note for the representative to please check his i/d thoroughly and to call me be fore the money was handed over, kind of a second chance to change my mind. in fa ct i called money gram personally to make sure this was done. they say yes no pr oblem. they did neither they just handed over the money and never called me. and now re fuse to help me. Money Gram will pay $100 million to settle consumer fraud case. This is A DIRECT QUOTE FROM THE COURT RECORDS. "THE COMPANY, MoneyGram REFUSES TO FIRE AGENTS THEY KNEW WERE COMMITTING FRAUD " This report came from the BBB on 11/09/2012 ! there is an Alert for this business ! Moneygram and Moneygram International According to information provided today (Friday, November 9, 2012) by the Depart ment of Justice MoneyGram International Inc. has agreed to forfeit $100 million and enter into a deferred prosecution agreement (DPA) with the Justice Departmen t in which the company admits to criminally aiding and abetting wire fraud and f ailing to maintain an effective anti-money laundering program. According to court documents, MoneyGram was involved in mass marketing and consu mer fraud phishing schemes, perpetrated by corrupt MoneyGram agents and others, that defrauded tens of thousands of victims in the United States. MoneyGram also failed to maintain an effective anti-money laundering program in violation of the Bank Secrecy Act. The Justice Department will return the forfei ted funds to the victims of the fraud scheme through its Victim Asset Recovery P rogram. As part of the DPA, MoneyGram has agreed to enhanced compliance obligations and structural changes to prevent a repeat of the charged conduct, including: Creation of an independent compliance and ethics committee of the board of direc tors with direct oversight of the chief compliance officer and the compliance pr ogram; Adoption of a worldwide anti-fraud and anti-money laundering standard to ensure

all MoneyGram agents throughout the world will, at a minimum, be required to adh ere to U.S. anti-fraud and anti-money laundering standards; Adoption of a bonus system which rates all executives on success in meeting comp liance obligations, with failure making the executive ineligible for any bonus f or that year; and Adoption of enhanced due diligence for agents deemed to be high risk or operatin g in a high-risk area. To oversee implementation and maintenance of these enhanced compliance obligatio ns and evaluate the overall effectiveness of its anti-fraud and anti-money laund ering programs, MoneyGram has agreed to retain an independent corporate monitor who will report regularly to the Justice Department. Under the DPA, the departme nt will recommend the dismissal of the criminal information in five years, provi ded MoneyGram fully abides by the DPA 's terms. The Fraud Scheme According to court documents, starting in 2004 and continuing u ntil 2009, MoneyGram violated U.S. law by processing thousands of transactions f or MoneyGram agents known to be involved in an international scheme to defraud m embers of the U.S. public. MoneyGram profited from the scheme by collecting fees and other revenues on the fraudulent transactions. The scams - which generally targeted the elderly and other vulnerable groups - i ncluded posing as victims ' relatives in urgent need of money and falsely promis ing victims large cash prizes, various high-ticket items for sale over the Inter net at deeply discounted prices or employment opportunities as "secret shoppers. " In each case, the perpetrators required the victims to send them funds through MoneyGram 's money transfer system. Information regarding victim compensation t hrough the Victim Asset Recovery Program (VARP) will be posted on the Department of Justice 's victim website at http://www.justice.gov/criminal/vns/caseup/. Pe rsons who believe they were victims of the fraud scheme should visit that site f or instructions on how to request compensation. http://www.bbb.org/minnesota/business-reviews/money-orders-and-transfers/moneygr aminternational-in-minneapolis-mn-2017 MoneyGram International.com Additional Email Addresses patsley@moneygram.com mgosupport@moneygram.com cwarner@moneygram.com jsnyder@moneygram.com privacyprogramoffice@moneygram.com. spanos@moneygram.com ns1.moneygram.com ns3.moneygram.com The "varp" Program...? just what in the hell is that...? is that your Scooby Doo Ensemble...? I 've asked you people to help me out for over two months now. and i just get th e same answer all the time... quote "we are NOT a bank AND we are NOT the Police " i was told that by one of your top supervisors there because i asked for one. she was rude and obnoxious and kept talking over me and interrupting me in mid s entence. and on and on. basically i was told to go "F" MYSELF. "We are in the bu siness to rake in money, not to help your poor ass get it back...!" hahahahahaha ....! then hung up on me. So Your gonna set up a super duper megga colossal task force to go and smoke ou t those desperate outlaws that are defrauding people are ya...? that 's great. what about an apology to your customers that were defrauded and to your honest

employees for Putting them though this embarrasment and humiliation how about th at hugh...? I 've contacted you repetdly for over 2 months and they refuse to help me g et my money back. -------------------------------------------------------------------------------I called your toll free number to try and stop the transfer, but was on hold for so long. by the time the agent picked up, she told me the guy just left 10 mins. ago with the money. YOUR SYSTEM IS BROKEN AND NEEDS TO BE FIXED. ALL THE MAJOR BANKS AND CREDIT CARD COMPANIES OFFER PROTECTION. WHY NOT YOU..? HUGH...?

Article by: JENNIFER BJORHUS , Star Tribune part of the story is below, you can read the full story on this link to Jennifer Bjorhus Article. http://www.startribune.com/printarticle/?id=178173571

Tens of thousands lost money in swindles, federal prosecutors say. Money-Gram International Inc. will pay $100 million as part of a government sett lement in which the company admitted to criminally aiding and abetting wire frau d and failing to maintain an effective anti-money-laundering program.

The consumer swindles that Money Gram was involved in defrauded "tens of thousan ds of victims" across the United States via telephone, mail and Internet between 2004 and 2009, according to federal prosecutors who announced the settlement Fr iday. The U.S. Department of Justice will be returning the $100 million to victims ove r the next three months. Money Gram, the world 's second-largest money transfer company, was founded in M innesota but shifted its headquarters from St. Louis Park to Dallas in 2011. The company 's chairman and CEO during the period, Philip W. Milne, stepped down in 2008 following record losses from investments the company made. Money-Gram still employs about 700 people in Minnesota, with operations in St. L ouis Park and Brooklyn Center. There are dozens of Money-Gram agent locations st atewide, some in Walmart stores. "MoneyGram 's broken corporate culture led the company to privilege profits over everything else," Assistant Attorney General Lanny Breuer said in the governmen t 's news release. "MoneyGram knowingly turned a blind eye to scam artists and money launderers who used the company to perpetrate fraudulent schemes targeting the elderly and oth er vulnerable victims."

A two-count criminal information was filed Friday in U.S. District Court for the Middle District of Pennsylvania. As part of the deal, MoneyGram agreed to a fiv e-year deferred prosecution agreement in which the government will dismiss the c harges if the company complies with all its obligations during that time. In 2010 MoneyGram agreed to pay $80 million to settle claims that it defrauded i nvestors by allegedly hiding its exposure to the subprime mortgage crisis. In 2009, it paid $18 million to settle allegations by the Federal Trade Commissi on that it allowed its money transfer system to be used by fraudulent telemarket ers in Canada who allegedly bilked U.S. consumers out of more than $80 million f rom 2004 to 2008. MoneyGram would not provide a company official to discuss the latest settlement. In a conference call Friday with industry analysts, MoneyGram 's current CEO, Pa mela Patsley, said the company was cooperating with the government and has inves ted more than $84 million in a revamped compliance program. "We take compliance extremely seriously at MoneyGram and nothing angers us more than when people attempt to use our service to engage in illegal activities," Pa tsley said during the call. "Since 2009 we have created a new culture at the com pany." they Created a new culture....? how 's that Ms. Patsley...? buy keeping corporate executives who were identified and caught red handed perpe trating this fraud..? that 's your $$$ "New and improved Culture at the company"..? $$$ I got news for you, things haven 't changed one bit other than the teeny tiny li ttle disclaimer that says do not send Money to strangers..? Why not Create a culture ware your customers are Protected, like all the major b anks and cc companies do... and a culture that Fraud Will ABSOLUTLY not be toler ated Zero tolerance.. these guys should have been fired and are very VERY lucky they did not go to jail for years.

this is an excerpt from the

JENNIFER BJORHUS

article.

Money Gram customers filed more than 60,000 complaints with the company from 200 4 to 2009 involving losses of more than $128 million, according to court documen ts. The vast majority of the complaints were about losing money through such sch emes. According to court documents, shows the company continued to reward MoneyGram agent James Ugoh in Toronto desp ite a pileup of consumer fraud reports involving. By 2008, when it permitted Ugoh to open his 11th Money Spot, customers had filed more than 1,000 complaints involving his outlets. In another instance, MoneyGram executives at the senior and executive vice presi dent level attended a meeting in April 2007 where the company 's fraud departmen t recommended closing 32 specific Canadian outlets considered to be "the worst o f the worst." The executives ultimately rejected the advice. "The Company Refused to fire any of the agents thay they new were committing fra ud" If I were to smoke a cigarette in the shop. OR TAKE TOO LONG IN THE crapper,

OR NOT WEARING MY SAFTY GLASSES. SHOWING UP FOR WORK LATE TOO MUCH, OR STEALING A FREAKING NICKEL FROM THE COMPAN Y, I WOULD BE FIRED ON THE SPOT. AND THESE Moron 's AT YOUR COMPANY WALK FREE AND STILL WORK FOR YOU...? AND ST ILL RECIVE BONUSES...? This Is A DISCRACE....! And you continue to reward them...? It 's Absolutely Inexcusable. There are people doing major jail time for, really basically small amounts of po t and petty crimes yet these idiot 's go free, that is one of the hugest injusti ces to those people in jail for relatively minor crimes. it 's a slap in there f ace.. and I 'll bet allot of them were your customers and victims.... CAN YOU EXPLAIN TO THE WORLD AND THE PUBLIC WHY THESE PEOPLE WERE NOT PROSECU TED AND PUT IN JAIL..? OR AT THE VERY LEAST CANNED...? Chairman and Chief Executive Officer

Pam Patsley joined MoneyGram International in January 2009 as executive chairman of MoneyGram 's board of directors and assumed the additional role of chief exe cutive officer in September 2009. Patsley is an experienced executive in the fin ancial services industry. After leaving KPMG in 1985, she was chief financial of ficer of First USA, Inc. and then became president and chief executive officer o f Paymentech, Inc. until it was acquired by First Data Corporation in 1999. She then led First Data 's global expansion, serving as president of First Data Inte rnational until October 2007. Patsley currently sits on the boards of two other public companies: Texas Instruments (NYSE: TXN) and Dr Pepper Snapple Group, Inc . (NYSE: DPS). From 1996 to 2009, she served on the board of Molson Coors Brewin g Company and its predecessor. Juan Agualimpia Executive Vice President and Chief Marketing and Product Officer

Juan Agualimpia joined MoneyGram International in March 2010 to lead MoneyGram ' s global branding and marketing strategy, including product management, advertis ing and integrated marketing. He brings to MoneyGram 20 years of leadership expe rience in marketing, brand management, customer relationship management and prod uct development. Most recently, he spent five years with Newell Rubbermaid where he was vice president and general manager for the Art & Coloring Global Busines s Unit. His tenure with global consumer companies includes roles managing brands such as Listerine, Lubriderm, Schick, Trident, Halls, Clorox, Lysol, Woolite an d Sharpie. Agualimpia holds a master 's of Business Administration in marketing and finance from F.W. Olin Graduate School of Business at Babson College and a b achelor 's in Business Administration from Universidad ICESI in Cali, Colombia. F. Aaron Henry Executive Vice President, General Counsel and Corporate Secretary

Aaron Henry was named executive vice president, general counsel and corporate se cretary for MoneyGram in August 2012. His in-depth industry experience, knowledg

e of MoneyGram and intimate dealings with regulatory and compliance issues are i ntegral to Henry 's leadership of MoneyGram 's broad legal and compliance initia tives. Henry joined MoneyGram in 2010 as senior vice president, assistant genera l counsel, global regulatory and privacy officer. Prior to MoneyGram, he acquire d deep industry knowledge during his 12 years of legal experience in the global money transfer industry with Western Union. At Western Union, Henry served as as sistant general counsel and provided counsel on money transfer, money order, pre paid and stored value offerings, Internet money transfer, new products and marke ting for the Americas business. In addition, he provided legal counsel worldwide for data protection, privacy and information security issues. During these role s, Henry worked in offices in France, Ireland and Colorado. Previously, he provi ded counsel at law firms in New Jersey and Denver. Henry holds a J.D. from The G eorge Washington University Law School. W. Alexander Holmes Executive Vice President and Chief Financial Officer

Alex Holmes was named Executive Vice President and Chief Financial Officer in Ma rch 2012. He is responsible for oversight of all finance-related functions, clos e collaboration with the company s business unit leaders, and the continued developm ent and expansion of MoneyGram s involvement with the investor community. Holmes joi ned MoneyGram International in 2009 as Senior Vice President for Corporate Strat egy and Investor Relations. In this role, he directed MoneyGram s business developme nt, investor relations and strategic partnership activities. Having spent nine y ears at First Data Corporation and Western Union, Holmes has an extensive backgr ound in global financial services with in-depth experience in the money transfer and payments industries. While at First Data Corporation, Holmes held a variety of positions including chief of staff to the CEO, head of investor relations an d senior vice president of global sourcing & strategic initiatives. From 2002 2004 , he managed Western Union s Benelux region from its offices in Amsterdam. Holmes be gan his career at the University of Colorado s system administration office where he led a number of ERP implementation projects. He is a graduate of the University of Colorado having earned a Bachelor of Science in Business Administration and Accounting and a Master of Science in Information Technology.

Steven Piano

Executive Vice President, Human Resources

Steve Piano joined MoneyGram in September 2009. He is responsible for all activi ties related to attracting, developing, motivating and retaining our diverse wor ldwide work force. He brings to MoneyGram more than 20 years of global human res ources experience, most recently from National Grid, a multi-national utility co mpany in Brooklyn, N.Y., where he served as the global lead partner responsible for all human resources activities for the global gas distribution, electricity generation and distribution businesses. Prior to that, he spent several years at First Data Corporation, a global electronic payment processing company with 28, 000 employees worldwide, most recently as senior vice president of human resourc es for their International segment. Piano earned his bachelor 's of Business Adm inistration from the Hofstra University School of Business in Long Island, N.Y.

Carl-Olav Scheible

Executive Vice President, Europe, Africa and Emerging Channels

Carl-Olav Scheible joined MoneyGram in April 2012 as executive vice president, E urope, Africa and Emerging Channels. In this new position, he leads MoneyGram s grow th in Europe and Africa and also has global responsibility for expanding the com pany s online opportunities and the formation of strategic global partnerships. Sche ible is a seasoned professional with over 20 years of leadership experience in t echnology, financial services and payments businesses, with most of that time sp ent in European markets. For the last eight years, he has held a variety of lead ership positions at PayPal, most recently serving as Managing Director for the U K & Ireland. Prior to this, Scheible was involved in a number of Internet and te chnology start-ups and started his career with the Boston Consulting Group and A merican Express. Scheible earned a bachelor s degree in Political Science and Intern ational Relations from Michigan State University and a master s of Business Administ ration from Columbia Business School.

J. Lucas Wimer

Executive Vice President, Global Operations

Luke Wimer joined MoneyGram International in April 2010 to lead the global opera tions and technology teams, including consumer and agent service delivery, all c all center operations, and development efforts for core products and the company 's enterprise systems. Wimer built his career over 10 years at IBM Business Con sulting Services, formerly Pricewaterhouse Coopers, where he provided management consulting, global project and practice leadership in performance measurement, cost reduction, merger integration and restructuring to the financial services i ndustry. He went on to lead infrastructure development for Capital One and most recently he was a principal at THL Partners, where he had responsibility for bus iness transformation programs across the THL portfolio. Wimer holds a master 's degree in Business Administration from the Anderson School at UCLA and a bachelo r 's degree in Economics from Connecticut College.

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