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PRIMERGY RX100 S5 Server

Operating manual

Edition December 2007

Comments Suggestions Corrections


The User Documentation Department would like to know your opinion of this manual. Your feedback helps us optimize our documentation to suit your individual needs. Feel free to send us your comments by e-mail to manuals@fujtsu-siemens.com.

Certified documentation according to DIN EN ISO 9001:2000


To ensure a consistently high quality standard and user-friendliness, this documentation was created to meet the regulations of a quality management system which complies with the requirements of the standard DIN EN ISO 9001:2000. cognitas. Gesellschaft fr Technik-Dokumentation mbH www.cognitas.de

Copyright and Trademarks


Copyright 2007 Fujitsu Siemens Computers GmbH. All rights reserved. Delivery subject to availability. The right to technical modification is reserved. All hardware and software names used are trade names and/or trademarks of their respective manufacturers.

Contents
1 1.1 1.2 1.3 1.4 1.5 2 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Concept and target groups for this manual Documentation overview . . . . . . . . . . 7

. . . . . . . . . . . . . . . . . . . . 8

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Notational conventions Technical data . . . . . . . . . . . . . . . . . . . . 19

. . . . . . . . . . . . . . . . . . . . . . . . . 20

Installation steps, overview . . . . . . . . . . . . . . . . . . 23

3 3.1 3.2 3.3 3.4 3.5 3.6 4 4.1 4.2 4.2.1 4.2.2 4.2.3 4.2.4 4.3 4.3.1 4.4

Important information . . . . . . . . . . . . . . . . . . . . . 25 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 25 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 32

FCC Class A Compliance Statement . . . . . . . . . . . . . 33 Transporting the server . . . . . . . . . . . . . . . . . . . . 34 Rack installation instructions . . . . . . . . . . . . . . . . . 35 Environmental protection . . . . . . . . . . . . . . . . . . . 36 Hardware installation . . . . . . . . . . . . . . . . . . . . . . 39 Unpacking the server . . . . . . . . . . . . . . . . . . . . . 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 42 45 48 49

Installing/removing the server in/from the rack Rack requirements . . . . . . . . . . . . . . . . Installation in PRIMECENTER/DataCenter rack . . Installation in 3rd party racks . . . . . . . . . . . Inserting the server . . . . . . . . . . . . . . . .

Connecting devices to the server . . . . . . . . . . . . . . . 51 Connecting the monitor . . . . . . . . . . . . . . . . . . . . . 52 Connecting the server to the mains . . . . . . . . . . . . . . 53

RX100 S5

Operating manual

Contents 4.5 5 5.1 5.1.1 5.1.1.1 5.1.1.2 5.1.1.3 5.1.2 5.2 5.3 5.3.1 5.3.2 5.3.3 5.3.4 5.3.5 5.4 6 6.1 7 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 Instructions for connecting/disconnecting cables . . . . . . 54 Starting up and operation . . . . . . . . . . . . . . . . . . . . 55 Controls and indicators . . . . . . . . . . . . . . Front of server . . . . . . . . . . . . . . . . . . . Controls . . . . . . . . . . . . . . . . . . . . . Indicators on the control panel . . . . . . . . . Indicators on the accessible drives/components Rear of server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 55 56 57 59 61

Switching the server on and off . . . . . . . . . . . . . . . . 65 Configuring the server . . . . . . . . . . . . . . . . Hard disk drive write cache . . . . . . . . . . . . . . . Configuring the onboard SATA controller . . . . . . . . Configuring the onboard SAS controller with Integrated Mirroring Enhanced . . . . . . . . . . . . . . . . . . Configuration with ServerStart . . . . . . . . . . . . . Configuration without ServerStart . . . . . . . . . . . . . . . . 67 . . . . . 67 . . . . . 68 . . . . . 68 . . . . . 69 . . . . . 70

Cleaning the server . . . . . . . . . . . . . . . . . . . . . . . 70 Property and data protection . . . . . . . . . . . . . . . . . . 71 BIOS Setup security functions . . . . . . . . . . . . . . . . . 71 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . 73 Power-on indicator remains unlit . . . . . . . . . . . . . . . . 73 Server switches itself off . . . . . . . . . . . . . . . . . . . . 74 Screen remains blank . . . . . . . . . . . . . . . . . . . . . . 74 Flickering stripes on monitor screen . . . . . . . . . . . . . 75

No screen display or display drifts . . . . . . . . . . . . . . . 75 No mouse pointer displayed on screen . . . . . . . . . . . . 75 Incorrect date and time . . . . . . . . . . . . . . . . . . . . . 76 System will not boot . . . . . . . . . . . . . . . . . . . . . . . 76 Error message on screen . . . . . . . . . . . . . . . . . . . . 76

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Contents 8 8.1 8.1.1 8.1.2 8.1.3 8.1.4 8.1.5 8.2 8.2.1 8.2.2 8.2.2.1 8.2.2.2 8.2.3 8.2.4 8.2.4.1 8.2.4.2 8.2.4.3 8.2.4.4 8.2.5 CSS components . . . . . . . . . . . . . . . . . . . . . . . . 77 Hot-plug HDD modules . . . . . . . . . . HDD module and dummy module . . . . . . Handling hard disk drives and HDD modules Removing/installing the dummy module . . . Installing the HDD module . . . . . . . . . . Removing the HDD module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 79 80 81 82 85

Replacement of non-hot-plug components . . . . Opening the server and identifying the defective CSS component . . . . . . . . . . . . . . . . . . . . . . . Replacing a memory module . . . . . . . . . . . . . Removing a defective memory module . . . . . . Installing a new memory module . . . . . . . . . . Replacing a system fan . . . . . . . . . . . . . . . . Replacing an expansion card . . . . . . . . . . . . . Removing a riser module . . . . . . . . . . . . . Removing a defective expansion card . . . . . . . Installing a new expansion card . . . . . . . . . . Installing a riser module . . . . . . . . . . . . . . Assembling the server . . . . . . . . . . . . . . . . .

. . . . . 87 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 89 89 90 91 95 95 96 97 98 100

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

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Operating manual

Preface

The PRIMERGY RX100 S5 server is an Intel-based server for small and medium-sized networks and can be used in the rack systems made by Fujitsu Siemens Computers GmbH and in current standard rack systems made by various other manufacturers. Thanks to its highly developed hardware and software components, the PRIMERGY RX100 S5 server offers a high level of data security and availability. These include the ServerView server management software, Prefailure Detection and Analysis (PDA) and Automatic Server Reconfiguration and Restart (ASR&R). Security functions in the BIOS Setup and on the system board protect the data on the server against manipulation. Additional security is provided by the lockable rack door. The server occupies 1 height unit in the rack.

1.1

Concept and target groups for this manual

This operating manual describes how to install, set up and operate your server. This operating manual is intended for those responsible for installing the hardware and ensuring that the system runs smoothly. It contains all the information you need to put your PRIMERGY RX100 S5 server blade into operation. To understand the various expansion options, you will need to be familiar with the fields of hardware and data transmission and you will require a basic knowledge of the underlying operating system.

RX100 S5

Operating manual

Documentation overview

Preface

1.2

Documentation overview

More information on your PRIMERGY RX100 S5 can be found in the following documents: Quick Start Hardware - PRIMERGY RX100 S5 leaflet (only included as a printed copy) Quick Start Software - Quick Installation Guide leaflet (only included as a printed copy) Safety notes and other important information manual Warranty manual Customer Self Service (CSS) manual Ergonomics manual Returning used devices manual Helpdesk leaflet Technical manual for the system board D2542 PRIMERGY RX100 S5 Server Operating Manual PRIMERGY RX100 S5 Server Options Guide BIOS Setup V4.06 / FirstBIOS Desktop Pro V5.0 /TrustedCoreTM V6.0 manual Embedded MegaRAID Software Users Guide SAS/SATA Controller MegaRAID 1064 / 1068 / 1078 Installation Guide ServerView RAID User's Guide

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Preface

Documentation overview

I PRIMERGY manuals are available in PDF format on the ServerBooks

DVD. The ServerBooks DVD is part of the ServerStart Suite supplied with every server. The PDF files of the manuals can also be downloaded free of charge from the Internet. The overview page showing the online documentation available on the Internet can be found using the URL: http://manuals.fujitsu-siemens.com. The PRIMERGY server documentation can be accessed using the Industry standard servers navigation option. If you need a replacement copy of the ServerBooks DVD, send the details of your server to the following e-mail address: Reklamat-PCLOG@fujitsu-siemens.com

Further sources of information: Manual for the monitor Documentation for boards and drives Documentation for your operating system Information files on your operating system

RX100 S5

Operating manual

Features

Preface

1.3

Features

Customer Self Service (CSS) The Fujitsu Siemens Computers Customer Self Service (CSS) concept enables you to identify and replace the affected component yourself in the case of certain error scenarios. In the CSS concept, you can replace the following components yourself in the event of an error: Hot-plug hard disk drives Memory modules System fans Expansion cards For information on replacing these components, see chapter CSS components on page 77. CSS indicators on the control panel and on the back of the PRIMERGY server provide you with information if a CSS event arises (for more information on the behavior of these indicators, see chapter Starting up and operation on page 55 and the Customer Self Service (CSS) manual on the ServerBooks DVD). You can also fit your server with a ServerView Local Service Panel, which enables you to identify the type of component affected by the error directly on the server (for more information , see the Customer Self Service (CSS) manual on the ServerBooks DVD). In addition, CSS errors are displayed in ServerView S2, the server management software from Fujitsu Siemens Computers. In the event of errors, ServerView S2 refers you directly to the affected component and its order information in the Illustrated Spares catalog of the server in question.

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Preface System board

Features

The features of the system board are described in the technical manual for the system board D2542 for the hardware and in the BIOS Setup for the firmware. TPM (optional) The system board is optional equipped with a TPM (Trusted Platform Module) by the manufacturer. This module enables programs from third party manufacturers to store key information (e.g. drive encryption using Windows Bitlocker Drive Encryption). The TPM is activated via the BIOS system (for more information, refer to the Fujitsu Siemens Computers BIOS manual).

V CAUTION!
When using the TPM, note the program descriptions provided by the third party manufacturers. You must also create a backup of the TPM content. To do this, follow the third party manufacturer's instructions. Without this backup, if the TPM or the system board is faulty you will not be able to access your data. If a failure occurs, please inform your service about the TPM activation before it takes any action, and be prepared to provide them with your backup copies of the TPM content.

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11

Features Hard disk drives

Preface

Two basic versions of the server are available, fitted with either SATA or SAS hard disk drives. Server with SATA hard disk drives: With the standard design, the server has a drive cage in which up to two SATA hard disk drives with an EasyChange installation frame and a maximum height of 1 inch are fitted. There is a wire connection to the controller. Defective hard disk drives cannot be replaced during operation. The server can optionally be upgraded with a SATA backplane. Up to two SATA HDD modules can then be used in the drive cage. Each HDD module can accommodate a SATA hard disk drive with a maximum height of 1 inch. The module is connected to the SATA backplane wirelessly. This allows HDD modules to be plugged in and pulled out easily. If the server has a corresponding RAID configuration, defective HDD modules can also be replaced during operation. Server with SAS hard disk drives: Up to two SAS HDD modules can be used in the drive cage. Each HDD module can accommodate a SAS hard disk drive with a maximum height of 1 inch. The modules are connected to the SAS backplane wirelessly. This allows HDD modules to be plugged in or pulled out easily. If the server has a corresponding RAID configuration, defective HDD modules can also be replaced during operation.

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Preface Onboard SATA controller

Features

A SATA controller is fitted to operate the two SATA hard drives. The LSI Embedded MegaRAID software supports RAID levels 0 and 1.

I The controller has its own configuration utility. More detailed information
may be found in the Embedded MegaRAID Software Users Guide manual (on the ServerBooks DVD under Controllers). Onboard SAS controller with Integrated Mirroring Enhanced functionality A SAS controller with Integrated Mirroring Enhanced (IME) functionality is fitted to operate the two SAS hard drives. IME supports RAID level 0 and 1 for the internal hard disk drives.

I The controller makes a separate utility available for IME configuration.


Accessible drives/components A number of mounting locations are available: An installation slot for a ServerView Local Service Panel (optional) An installation slot for a slimline DVD drive (option) The accessible drives/components integrated in this locations cannot be replaced during operation. Power supply

For further information, refer to the SAS/SATA Controller MegaRAID 1064 / 1068 / 1078 Installation Guide on the ServerBooks DVD (select Controllers from the menu).

The server has a built-in power supply unit, which automatically sets itself to a mains voltage in the range 100 V - 127 V or 200 V - 240 V.

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13

Features High level of availability and data security

Preface

When memory data is accessed, 1-bit errors in the main memory are identified and automatically corrected with the ECC (Error Correcting Code) method. ASR&R (Automatic Server Reconfiguration and Restart) restarts the system in the event of an error and automatically "hides" the defective system components. The PDA (Prefailure Detection and Analysis) technology from Fujitsu Siemens Computers analyzes and monitors all components that are critical for system reliability. The onboard RAID controller supports the RAID levels 0 and 1, thus increasing system availability and reliability. The hot-plug HDD modules provide additional availability.

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Preface iRMC S2 with integrated service LAN port

Features

I The features of the iRMC S2 Advanced Video Redirection and Remote


Storage are available as an option. The iRMC S2 (integrated Remote Management Controller) is a BMC with integrated service LAN port and expanded functionality that was previously only available with additional plug-in cards. In this way, the iRMC S2 enables complete control of PRIMERGY servers, regardless of system status, and thus particularly the control of PRIMERGY servers that are in the out-of-band system status. Major functions supported by the iRMC S2 include the following:

Browser access via iRMC's own Web server Secure communication (SSH, SSL) Power Management for the managed server (depending on its system status) Connecting virtual drives as remote storage Text-based and graphic console bypass (Advanced Video Redirection) Command Line Interface (CLP) Simple, interactive or script-based iRMC S2 configuration Customer Self Service (CSS) iRMC-s own user management Multi-computer, global iRMC user administration using an LDAP Directory Service Automatic network configuration via DNS / DHCP Power supply of the iRMC S2 via the system standby supply Full-coverage alarm management System Event Log (SEL) reading and processing

More information about the iRMC S2 can be found in the iRMC S2 - integrated Remote Management Controller manual.

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Features Server management

Preface

Server management is implemented using the supplied ServerView software in conjunction with PDA (Prefailure Detection and Analysis) technology from Fujitsu Siemens. PDA reports the threat of a system error or overload at an early stage, allowing preventive measures to be taken. ServerView enables the management of all PRIMERGY servers in the network via a central console. ServerView supports the following functions:

Round-the-clock monitoring, regardless of server status High-performance, graphical console bypass (AVR) protected by HTTPS/SSL (128-bit) Remote storage via USB Remote power on (Wake On LAN) Temperature monitoring of the CPU, the system board and the surrounding area Monitoring of PCI bus loading Detailed status and error reports for bus systems, processors and main memory Watchdog timer for Automatic Server Reconfiguration and Restart (ASR&R) in the event of failure of memory modules or processors Power monitoring End-of-life monitoring of fans with prompt notification before failure Watchdog timer for monitoring the operating system and applications with ASR&R

Further information on the ServerView server management is provided in the associated documentation. ServerStart You can configure the PRIMERGY server quickly and precisely with the ServerStart software provided. User-guided menus are available for installing the server operating system (for further details see section Configuring the server on page 67).

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Preface Service and support

Features

PRIMERGY servers are service-friendly and modular, enabling quick and easy maintenance. The handles and locks (touch point) on the various hot pluggable components are colored green to ensure simple and immediate recognition. In order to prevent the components from being damaged by incorrect handling when they are being installed and removed, the areas of all components that can be touched without damaging them are also marked green. PRIMERGY diagnostic LEDs fitted on the system board show which component on the board (memory module, CPU, fan, expansion cards) is not functioning properly. The Flash EPROM program supplied with the Fujitsu Siemens Computers utilities supports a fast BIOS update. With the iRMC S2 (integrated Remote Management Controller) on the system board and the optional remote testing and diagnostic system ServerView Remote Management, the PRIMERGY RX100 S5 server can also be maintained and serviced remotely. This enables remote diagnosis for system analysis, remote configuration and remote restart should the operating system or hardware fail.

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17

Features ServerView Remote Management

Preface

ServerView Remote Management is the remote management solution from Fujitsu Siemens Computers for PRIMERGY servers. ServerView Remote Management and the relevant hardware components integrated on the system board allow remote monitoring and maintenance as well as fast restoration of operation in the event of errors. Remote monitoring and maintenance avoids time-consuming and costly on-site repairs and reduces service costs. This leads to a reduction in the total cost of ownership and an excellent return on investment for the remote management solution. The administrator can access all system information and information from the sensors such as fan speeds or voltages via the iRMC S2's Web interface (see section iRMC S2 with integrated service LAN port on page 15). He can also start the text-based or graphic console bypass (Advanced Video Redirection, AVR) and get information about remote storage.

I The features of the iRMC S2 Advanced Video Redirection and Remote


Storage are available as an option.

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Preface

Notational conventions

1.4

Notational conventions

The following notational conventions are used in this manual: Text in italics Quotation marks indicates commands or menu items. indicate names of chapters and terms that are being emphasized. describes activities that must be performed in the order shown. pay particular attention to texts marked with this symbol. Failure to observe this warning may endanger your life, destroy the system or lead to the loss of data. indicates additional information, notes and tips.

V CAUTION! I

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19

Technical data

Preface

1.5

Technical data

Electrical data Rated voltage range Frequency Max. rated current Effective power Apparent power Heat dissipation Main power fuse Protection class 100 V - 127 V or 200 V - 240 V 50 Hz - 60 Hz 100 V - 240 V / 4 A - 2 A 177 W 183 VA 637 kJ/h (604 btu/h) 16 A (6.3 A) I

Rated current in the basic configuration 100 V - 240 V / 1.8 A - 0.8 A

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Preface Compliance with regulations and standards Product safety and ergonomics International Europe Safety Ergonomics EN 60950-1 ISO 9241-3 EN 2941-3 EK1-ITB 2003:2007 IEC 60950-1

Technical data

USA / Canada Taiwan International Europe

UL 60950-1 / CSA-C22.2 60950-1-03 CNS 14336 CISPRA 24 EN 55022 EN 55024 EN 61000-3-2 EN 61000-3-3 ETS 300386 47CFR part 15 Class A / ICES-003 CNS 13438 Class A VCCI Class A / Jeida Low Voltage Directive 2006/95/EC Electromagnetic compatibility 2004/108/EC

Electromagnetic compatibility

USA / Canada Taiwan Japan CE marking to EU directives

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21

Technical data Mechanical values Width Depth Height Weight Approx. 11 kg (depending on configuration). Ventilation clearance At least 200 mm on the front and rear Ambient conditions Environment class 3K2 Environment class 2K2 Temperature: Operation (3K2) Transport (2K2) Humidity 15 C ... 35 C -25 C ... 60 C 10% ... 85% EN 60721 / IEC 721 Part 3-3 EN 60721 / IEC 721 Part 3-2 430 mm 560 mm 42.5 mm or 1 HU

Preface

Condensation during operation must be avoided! Noise level Sound power level LWAd (ISO 9296) Sound pressure level at adjacent workstation LpAm (ISO 9296) < 4.9 B (standby) < 6.1 B (operation) < 34 dB (A) (standby) < 46 dB (A) (operation)

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Installation steps, overview

This chapter contains an overview of the steps necessary to install your server. Links guide you to sections where you can find more detailed information on the individual steps: First of all, it is essential that you familiarize yourself with the safety information in chapter Important information on page 25. Unpack the system, check the contents of the package for visible transport damage and check whether the items delivered correspond to the details on the delivery note (see section Unpacking the server on page 40). Transport the server to the place where you want to set it up. Make sure that all necessary manuals (see Documentation overview on page 8) are available; print out the PDF files if required. Fit the server in the rack (see section Installing/removing the server in/from the rack on page 41). Wire the server. Follow the instructions in sections Connecting devices to the server on page 51 and Instructions for connecting/disconnecting cables on page 54. Connect the server to the mains (see section Connecting the server to the mains on page 53). Familiarize yourself with the controls and indicators on the front and rear of the server (see section Controls and indicators on page 55).

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23

Installation steps, overview Configure the server and install the desired operating system and applications. The following options are available: Remote configuration and installation with ServerStart: The ServerStart DVD supplied allows you to conveniently configure the server and install the operating system. Details on how to operate ServerStart, as well as some additional information, can be found in the PRIMERGY ServerView Suite - ServerStart manual. Configuration information can also be found in section Configuration with ServerStart on page 69. Local configuration and installation with or without ServerStart (see section Configuration with ServerStart on page 69 or section Configuration without ServerStart on page 70).

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Important information

In this chapter you will find essential information regarding safety when working on your server.

3.1

Safety instructions
notes and other important information.

I The following safety instructions are also provided in the manual Safety
This device meets the relevant safety regulations for IT equipment. If you have any questions about whether you can install the server in the intended environment, please contact your sales outlet or our customer service team.

V CAUTION!

The actions described in this manual should only be performed by technical specialists. Repairs to the device that do not relate to CSS failures must only be carried out by service personnel. Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability. Any failure to observe the guidelines in this manual, and any improper repairs could expose the user to risks (electric shock, energy hazards, fire hazards) or damage the equipment.

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25

Safety instructions Before starting up

Important information

V CAUTION!

During installation and before operating the device, observe the instructions on environmental conditions for your device (see section Technical data on page 20). If the server has been moved from a cold environment, condensation may form both inside and on the outside of the machine. Wait until the server has acclimatized to room temperature and is absolutely dry before starting it up. Material damage may be caused to the server if this requirement is not met.

Only transport the server in the original packaging or in packaging that protects it from impacts and jolts.

Installation and operation

V CAUTION!

This unit should not be operated in ambient temperatures above 35 C. If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector, the power supply's fuse protection must comply with the requirements for nonindustrial power supply networks for type A connectors. The unit automatically adjusts itself to a mains voltage in a range of 100 V - 127 V or 200 V - 240 V. Ensure that the local mains voltage lies within these limits. This device must only be connected to properly grounded shockproof sockets or insulated sockets of the rack's internal power supply with tested and approved power cables. Ensure that the device is connected to a grounded shockproof socket close to the device.

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Important information

Safety instructions

V CAUTION!

Ensure that the power sockets on the device and the grounded shockproof sockets are freely accessible. The On/Off button or the main power switch (if present) does not isolate the device from the mains power supply. To disconnect it completely from the mains power supply, unplug all network power plugs from the grounded shockproof sockets. Always connect the server and the attached peripherals to the same power circuit. Otherwise you run the risk of losing data if, for example, the server is still running but a peripheral device (e.g. memory subsystem) fails during a power outage. Data cables must be adequately shielded. The EN 50173 and EN 50174-1/2 standards apply for LAN cabling. The minimum requirement is the use of a category 5 screened LAN cable for 10/100 Mbps Ethernet, or a category 5e cable for Gigabit Ethernet. The requirements from the ISO/IEC 11801 specification must also be met. Route the cables in such a way that they do not create a potential hazard (make sure no-one can trip over them) and that they cannot be damaged. When connecting the server, refer to the relevant instructions in this manual. Never connect or disconnect data transmission lines during a storm (risk of lightning strike). Make sure that no objects (e.g. jewelery, paperclips etc.) or liquids can get inside the server (risk of electric shock, short circuit). In emergencies (e.g. damaged casing, controls or cables, penetration of liquids or foreign bodies), switch off the server immediately, remove all power plugs and contact your sales outlet or customer service team.

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27

Safety instructions

Important information

V CAUTION!

Proper operation of the system (in accordance with IEC 60950-1/EN 60950-1) is only ensured if the casing is completely assembled and the rear covers for the installation slots have been fitted (electric shock, cooling, fire protection, interference suppression). Only install system expansions that satisfy the requirements and rules governing safety and electromagnetic compatibility and those relating to telecommunication terminals. If you install other expansions, they may damage the system or violate the safety regulations. Information on which system expansions are approved for installation can be obtained from our customer service center or your sales outlet. The components marked with a warning notice (e.g. lightning symbol) may only be opened, removed or exchanged by authorized, qualified personnel. Exception: CCS components can be replaced. The warranty is void if the server is damaged during installation or replacement of system expansions. Only set screen resolutions and refresh rates that are specified in the operating manual for the monitor. Otherwise, you may damage your monitor. If you are in any doubt, contact your sales outlet or customer service center.

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Important information Batteries

Safety instructions

V CAUTION!

Incorrect replacement of batteries may lead to a risk of explosion. The batteries may only be replaced with identical batteries or with a type recommended by the manufacturer (see the technical manual for the system board). Do not throw batteries into the trash can. They must be disposed of in accordance with local regulations concerning special waste. The battery must be disposed of in accordance with local regulations concerning special waste. Replace the lithium battery on the system board in accordance with the instructions in the technical manual for the system board. All batteries containing pollutants are marked with a symbol (a crossed-out garbage can). In addition, the marking is provided with the chemical symbol of the heavy metal decisive for the classification as a pollutant: Cd Cadmium Hg Mercury Pb Lead

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29

Safety instructions Working with CDs/DVDs and CD/DVD drives

Important information

When working with devices with CD/DVD drives, these instructions must be followed.

V CAUTION!

Only use CDs/DVDs that are in perfect condition in your server's CD/DVD drive, in order to prevent data loss, equipment damage and injury. Check each CD/DVD for damage, cracks, breakages etc. before inserting it in the drive. Note that any additional labels applied may change the mechanical properties of a CD/DVD and cause imbalance. Damaged and imbalanced CDs/DVDs can break at high drive speeds (data loss). Under certain circumstances, sharp CD/DVD fragments can pierce the cover of the CD/DVD drive (equipment damage) and can fly out of the device (danger of injury, particularly to uncovered body parts such as the face or neck).

I You can prevent mechanical damage and damage to the CD/DVD drive,
Only insert CDs/DVDs in the drive when needed and remove them after use. Store the CDs/DVDs in suitable sleeves. Protect the CDs/DVDs from exposure to heat and direct sunlight. Laser information The CD/DVD drive complies with IEC 60825-1 laser class 1.

as well as premature CD/DVD wear, by observing the following suggestions:

V CAUTION!
The CD/DVD drive contains a light-emitting diode (LED), which under certain circumstances produces a laser beam stronger than laser class 1. Looking directly at this beam is dangerous. Never remove parts of the CD/DVD drive casing!

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Important information Modules with Electrostatic-Sensitive Devices

Safety instructions

Modules with electrostatic-sensitive devices are identified by the following sticker:

Figure 1: ESD label

When you handle components fitted with ESDs, you must always observe the following points:

Switch off the system and remove the power plugs from the power outlets before installing or removing components with ESDs. You must always discharge static build-up (e.g. by touching a grounded object) before working with such components. Any devices or tools that are used must be free of electrostatic charge. Wear a suitable grounding cable that connects you to the external chassis of the system unit. Always hold components with ESDs at the edges or at the points marked green (touch points). Do not touch any connectors or conduction paths on an ESD. Place all the components on a pad which is free of electrostatic charge. relevant European or international standards (EN 61340-5-1, ANSI/ESD S20.20).

I For a detailed description of how to handle ESD components, see the

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CE conformity Other important information:

Important information

During cleaning, observe the instructions in section Cleaning the server on page 70. Keep this operating manual and the other documentation (such as the technical manual, CD) close to the device. All documentation must be included if the equipment is passed on to a third party.

3.2

CE conformity
The system complies with the requirements of the EC directives 2004/108/EC regarding Electromagnetic Compatibility and 2006/95/EC Low Voltage Directive. This is indicated by the CE marking (CE = Communaut Europenne).

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Important information

FCC Class A Compliance Statement

3.3

FCC Class A Compliance Statement

If there is an FCC statement on the device, then: The following statement applies to the products covered in this manual, unless otherwise specified herein. The statement for other products will appear in the accompanying documentation. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules and meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003 for digital apparatus. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in strict accordance with the instructions, may cause harmful interference to radio communications. However, there is no warranty that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

Fujitsu Siemens Computers is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu Siemens Computers. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user. The use of shielded I/O cables is required when connecting this equipment to any and all optional peripheral or host devices. Failure to do so may violate FCC and ICES rules.

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Transporting the server WARNING:

Important information

This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

3.4

Transporting the server


Only transport the server in its original packaging or in packaging that protects it from impacts and jolts. Do not unpack the server until it is at its installation location. If you need to lift or transport the server, ask other people to help you. Never lift or carry the device by the handles on the front panel.

V CAUTION!

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Important information

Rack installation instructions

3.5

Rack installation instructions

When connecting and disconnecting cables, follow the instructions in chapter Important information in the technical manual for the corresponding rack. The technical manual for the rack is supplied along with the rack itself. When setting up the rack, make sure that the anti-tilt mechanism is correctly fitted. For safety reasons, no more than one unit may be removed from the rack at any one time during installation and maintenance work. If several units are simultaneously removed from the rack, there is a risk that the rack could tip over. The rack must be connected to the power supply by an authorized specialist (electrician). If the server is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector, the power supply's fuse protection must comply with the requirements for non-industrial power supply networks for type A connectors.

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Environmental protection

Important information

3.6

Environmental protection

Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu Siemens Computers standard for environmentally friendly product design and development. This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account. This saves resources and thus reduces the harm done to the environment. Energy-saving information Devices that do not need to be constantly switched on should be switched off until they are needed as well as during long breaks and after completion of work. Packaging information Do not throw away the packaging. You may need it later for transporting the system. If possible, the equipment should only be transported in its original packaging. Information on handling consumables Please dispose of printer consumables and batteries in accordance with the applicable national regulations. In accordance with EU directives, batteries must not be disposed of with unsorted domestic waste. They can be returned free of charge to the manufacturer, dealer or an authorized agent for recycling or disposal. All batteries containing pollutants are marked with a symbol (a crossed-out garbage can). They are also marked with the chemical symbol for the heavy metal that causes them to be categorized as containing pollutants: Cd Cadmium Hg Mercury Pb Lead

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Important information Labels on plastic casing parts

Environmental protection

Please avoid sticking your own labels on plastic parts wherever possible, since this makes it difficult to recycle them. Returns, recycling and disposal The device must not be disposed of with domestic waste. This device is labeled in compliance with European directive 2002/96/EC on waste electrical and electronic equipment (WEEE). This directive sets the framework for returning and recycling used equipment and is valid across the EU. When returning your used device, please use the return and collection systems available to you. Further information can be found at www.fujitsu-siemens.com/recycling. Details regarding the return and recycling of devices and consumables within Europe can also be found in the Returning used devices manual, via your local Fujitsu Siemens Computers branch or from our recycling center in Paderborn: Fujitsu Siemens Computers Recycling Center D-33106 Paderborn Tel. Fax +49 5251 8 18010 +49 5251 8 18015

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Hardware installation
Follow the safety instructions in the chapter Important information on page 25. Do not expose the server to extreme environmental conditions (see Ambient conditions on page 22). Protect the server from dust, humidity and heat. Make sure that the server is acclimatized for the time indicated in this table before putting it into operation. Temperature difference (C) 5 10 15 20 25 30
Table 1: Acclimatization time

V CAUTION!

Minimum acclimatization time (hours) 3 5 7 8 9 10

In table Acclimatization time, the temperature difference refers to the difference between the operating environment temperature and the temperature to which the server was exposed previously (outside, transport or storage temperature).

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Unpacking the server

Hardware installation

4.1

Unpacking the server


Follow the safety instructions in the Important information on page 25 chapter. The server must always be lifted or carried by at least two people. Do not unpack the server until it is at its installation location.

V CAUTION!

Transport the server to the place where you want to set it up. Unpack all individual parts. Keep the original packaging in case you want to transport the server again. Check the delivery for any damage during transport. Check whether the items delivered match the details on the delivery note. The product name and serial number of the product can be found on the identification rating plate. Notify your supplier immediately should you discover that the items delivered do not correspond to the delivery note.

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Hardware installation

Installing/removing the server in/from the rack

4.2

Installing/removing the server in/from the rack

V CAUTION!
Follow the safety instructions in chapter Important information on page 25 and section Rack installation instructions on page 35. The rack can tip over when more than one unit is removed.

V CAUTION!
The server does not have cable management in the rack. Before removal, all cables connected to the server must be removed from the sockets. Proceed as follows:

Exit all applications and shut down the operating system properly. Switch off the server. Disconnect and remove all cables connected to the server. Remove the server.

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Installing/removing the server in/from the rack

Hardware installation

4.2.1

Rack requirements

The rack systems from Fujitsu Siemens Computers (PRIMECENTER Rack and DataCenter Rack) fully support installation of the PRIMERGY RX100 S5 server. Installation in most current rack systems from other manufacturers (3rd party racks) is also supported. To accommodate the ventilation concept and ensure proper ventilation, any unused areas in the rack must be sealed using dummy covers. The power is supplied via the multiple socket outlets fitted in the rack. The main features of the rack systems from Fujitsu Siemens Computers are as follows: PRIMECENTER rack Front bolted telescopic rails (a support bracket is used in the lower left area). The rails have a linear alignment feature to ensure that they can be adjusted to different rack depths. DataCenter Rack Front bolted telescopic rails (a support bracket is used in the lower left area). The rails have a linear alignment feature to ensure that they can be adjusted to different rack depths.

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Hardware installation 3rd party rack

Installing/removing the server in/from the rack

Certain general conditions must be met: Installation dimensions (see the dimensions shown in figure 2 on page 44): 1 2 A B C C1 C2 D E F P a1 a2 b1 Front of rack Rear of rack Rack depth (comparison PRIMECENTER rack 940/1000/1100 mm) Rack width (comparison PRIMECENTER rack 700 mm) Clearance for 19 installation level Front 19 installation level Rear 19 installation level Cable routing area (cable area depth) and ventilation Space for front panel and ventilation Space for right and left support systems PRIMERGY rack installation depth Front left support upright Front right support upright Rear left support upright

b2 Rear right support upright You must ensure that the safety mechanisms on the server, e.g. stoppers or retaining systems, are functioning correctly. The shape of the rack support uprights must ensure that the rails can be bolted to the front. Telescopic rails screwed to the front. The rails have a linear alignment feature to ensure that they can be adjusted to different rack depths. Climatic conditions: To ventilate the server, an unimpeded air inlet on the front of the rack and an air outlet on the rear of the rack are required. In principle the ventilation concept envisages that the necessary cooling is achieved by the horizontal self-ventilation of the installed devices (air flow from front to back).

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Installing/removing the server in/from the rack Power supply:

Hardware installation

For installation in 3rd party racks, you must ensure that the appropriate socket strips are present.

Figure 2: Mechanical requirements

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Hardware installation

Installing/removing the server in/from the rack

4.2.2

Installation in PRIMECENTER/DataCenter rack

For installation in a PRIMECENTER/DataCenter rack, the following parts are required: Support bracket One left and one right telescopic rail (assembled) M5x10 screws with integrated plugwashers

I General information is provided in the Technical Manual for the PRIMECENTER and/or DataCenter Rack. Fitting the support bracket When mounting the left telescopic rail in the PRIMECENTER/DataCenter Rack, the supplied support bracket must first be mounted on the rear left support upright flush with the bottom edge of the device.

Figure 3: Fitting the support bracket

Position the support bracket at the corresponding height on the rear left support upright, (insert lug in corresponding hole) (1). Secure the bracket with two screws incl. plug washers (2).

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Installing/removing the server in/from the rack Removing the outer telescopic rail

Hardware installation

1 1
Figure 4: Removing the outer telescopic rail

Extend the telescopic rail fully (1). Press the release spring (2) and remove the server rail. Repeat both steps with the second telescopic rail.

I No nuts are required to secure the telescopic rails as the fixing holes on
the rails are threaded.

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Installing/removing the server in/from the rack

Installing the telescopic rail with variable support

1 2

Figure 5: Fit the left telescopic rail in the PRIMECENTER/DataCenter Rack

Position the left rail (1) on the support bracket with the retaining bolts in the upper and lower square catch (a). Press the left rail together until its front end passes behind the front left support upright, then release (2). Fasten the rail with a screw (M5) to the left front support upright (3). Repeat the steps with the right telescopic rail (to be secured to the right support uprights). Fit the PRIMECENTER/DataCenter rack cable management as described in the technical manual for the corresponding rack. Insert the server (see section Inserting the server on page 49). Route the cables as described in the technical manual for the rack in question with the server pushed in.

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Installing/removing the server in/from the rack

Hardware installation

4.2.3

Installation in 3rd party racks

The following parts are required to install the server in 3rd party racks: One left and one right telescopic rail (assembled) M5x10 screws with integrated plugwashers Refer to the manual from the rack manufacturer for details of the mechanical installation and the climatic conditions.

V CAUTION!
When installing in 3rd party racks, it must be ensured that an air flow from the front to the back of the rack is guaranteed. Fit the required original parts (e.g. support bracket).

I Under certain circumstances, you will not be able to use some of the
parts from the rack installation kit supplied - you will need to use original 3rd party rack parts instead. Remove the outer telescopic rail as described in page 46 (figure 4).

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Hardware installation

Installing/removing the server in/from the rack

4.2.4

Inserting the server

a
Figure 6: Preparing the server

Place the server rails on the three screws on both sides of the server and slide the server rails forwards to secure them (1). The safety spring (a) must engage with an audible click.

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Installing/removing the server in/from the rack

Hardware installation

1 1 3 4 2 4
Figure 7: Inserting the server

Push the prepared server into the rails that are attached to the rack until the server rails engage (1).

I Ensure that the server is inserted horizontally and is not tilted.


Press the safety springs in on both sides (2). Gently push the server as far as it will go into the rack (3). Fasten the server to the rack (4) using the two knurled screws (front panel). To remove the server, follow this procedure in reverse.

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Hardware installation

Connecting devices to the server

4.3

Connecting devices to the server

The ports for external devices are on the front and rear of the server. The additional ports available on your server depend on the expansion cards installed.

I Some of the devices that can be connected may require special software,
e.g. drivers (see the documentation for the connected device).

1
Figure 8: Ports on the front

Two USB ports are located on the front of the server (1).

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Connecting devices to the server

Hardware installation

The standard ports on the rear are marked with symbols, and some are colorcoded:

Figure 9: Ports on the rear

1 service LAN port 2 Serial port COM1* 3 PS/2 mouse port (green) 4 PS/2 keyboard port (purple) 5 Monitor port (blue) *

6 7 8 9

LAN port 2 LAN port 1 USB port 2 USB port 1

The serial interface COM1 can be used as the standard interface or for communication with iRMC.

Connect the data cables to the server and peripherals.

4.3.1

Connecting the monitor

Plug the data cable for the monitor into the monitor port on the server (item 5 in figure 9 on page 52). Connect the insulated connector on the monitor power cable to a grounded outlet in the rack's socket strip (see also the technical manual for the rack).

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Hardware installation

Connecting the server to the mains

4.4

Connecting the server to the mains

The server has a fixed power supply unit.

V CAUTION!
The server is automatically set to a mains voltage in the range 100 V 127 V or 200 V - 240 V. You may only operate the server if its rated voltage range corresponds to the local mains voltage.

Figure 10: Connecting the server to the mains

Connect the power cord to the server power supply unit (1).

I As an option, you can secure the power cord in the cable clamp so
Connect the mains connector to an outlet on the rack's socket strip (2).

that the insulated connector cannot be disconnected from the server accidentally. The cable clamp has to be clipped to the server's power supply unit.

I For details, please see the technical manual for the rack.

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Instructions for connecting/disconnecting cables

Hardware installation

4.5

Instructions for connecting/disconnecting cables


Make sure you read the documentation for the external devices before connecting them. Do not connect or disconnect data cables during a thunderstorm. When removing a cable, always hold it by the plug not by the actual cable. Connect and disconnect the cables in the order described below.

V CAUTION!

Connecting cables Turn off all power and equipment switches. Disconnect all power plugs from the grounded shockproof sockets. Plug all cables into the server and peripherals. Secure the data transmission cable connections (e. g. nut retention). Plug all data communication cables into the utility sockets. Plug all power cables into the grounded shockproof sockets. Disconnecting cables Turn off all power and equipment switches. Disconnect all power plugs from the grounded shockproof sockets. Unplug all data communication cables from the utility sockets. Loosen the nut retentions on the connector housings and disconnect the corresponding cables from the server and from the peripherals.

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Starting up and operation


Follow the safety instructions in chapter Important information on page 25.

V CAUTION!
5.1
5.1.1

Controls and indicators


Front of server
1 2
ID

3 4
RST

! CSS NMI

10
Figure 11: Controls and indicators on the front panel

8 7 6

1 2 3 4 5

ServerView Local Service Display 6 ID button ID indicator Reset button On/Off button 7 8 9

NMI button Power-on indicator Hard disk activity indicator CSS/Global Error indicator

10 DVD drive activity indicator

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Controls and indicators 5.1.1.1 Controls

Starting up and operation

ID

ID button Lights up (blue) on the front and on the rear of the server when the ID button is pressed. The two ID indicators are synchronized. On/Off button When the system is switched off, it can be switched on again by pressing the On/Off button. When the system is operating, pressing the On/Off button will switch off the system.

I The On/Off button does not disconnect the server from the
mains voltage. To disconnect from the mains completely, remove the power plug(s). RST Reset button Pressing the reset button reboots the system.

V CAUTION!
Risk of loss of data! NMI NMI button

V CAUTION!
Do not press! Risk of loss of data! The NMI button may only be used by service.

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Starting up and operation 5.1.1.2 ID Indicators on the control panel ID indicator (blue)

Controls and indicators

Lights up blue when the system has been selected by pressing the ID button. To deactivate, press the button again. The ID indicator can also be activated via ServerView S2 and its status reported to ServerView S2. Power-on indicator (green/orange/yellow) Lights up green when the server is switched ON. Flashes green when the system is in standby mode. Lights up orange when the server is in shutdown mode (operating system shutdown) or is switched off. Lights up yellow during power-on delay. Hard disk activity indicator (green) Lights up green when an internal hard disk drive is accessed.

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Controls and indicators

Starting up and operation

CSS

CSS/Global Error indicator (yellow/red) Generally, the three possible states of this indicator have the following meanings: Does not light up when the system is OK. If the event is still acute after a power failure, the indicator is activated after the restart. Lights up when a prefailure event was detected. The indicator also lights up in standby mode. Flashes when an error was detected. The indicator also flashes in standby mode. For more details on the indicated errors, you can consult the System Event Log (SEL), the ServerView Local Service Panel, ServerView S2 or the ServerView Remote Management via iRMC's own Web server. Depending on the color, the states light up and flash have the following meanings: CSS (yellow) Lights up yellow if a prefailure event was detected for a CSS component. Flashes yellow if an error was detected that you can fix yourself with the CSS concept (see Customer Self Service (CSS) on page 10). Global Error (red) Lights up red if a prefailure event was detected for a non-CSS component. Flashes red if an error was detected for a service incident. CSS/Global Error (yellow/red) Lights up and/or flashes alternately yellow and/or red if several prefailure events and/or errors were detected at the same time (see above).

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Starting up and operation 5.1.1.3

Controls and indicators

Indicators on the accessible drives/components

DVD drive activity indicator Lights up green when the storage medium is being accessed. ServerView Local Service Panel (option) You can use the slot mechanism to pull out the ServerView Local Service Panel from the server housing and read the information. Press the front of the module to release the lock. You can also pivot the ServerView Local Service Panel down by an angle of 120 from its normal position. This makes reading easier when the server is located very high in the rack. Further information on using the ServerView Local Service Panel is provided in the Customer Self Service (CSS) manual.

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Controls and indicators Indicators on the hot-plug HDD module

Starting up and operation

Figure 12: Indicators on the hot-plug HDD module

1 HDD BUSY (green) Lit: HDD in active phase (drive active, drive being accessed) Does not light: HDD inactive 2 HDD FAULT (orange) Does not light: no HDD error Lights up: HDD Faulty or Rebuild Stopped (drive defective/needs replacing, a rebuild process was stopped or the HDD module is not correctly inserted) Slow flashing: HDD Rebuild (the data is being restored after changing a drive)

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Starting up and operation

Controls and indicators

5.1.2

Rear of server

Indicators on connection panel (Global Error indicator and CSS indicator)

! CSS

1
Figure 13: Global Error indicator and CSS indicator

CSS/Global Error indicator (yellow/red) Generally, the three possible states of this indicator have the following meanings: Does not light up when the system is OK. If the event is still acute after a power failure, the indicator is activated after the restart. Lights up when a prefailure event was detected. The indicator also lights up in standby mode. Flashes when an error was detected. The indicator also flashes in standby mode. For more details on the indicated errors, you can consult the System Event Log (SEL), the ServerView Local Service Panel, ServerView S2 or the ServerView Remote Management via iRMC's own Web server.

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Controls and indicators

Starting up and operation

Depending on the color, the states light up and flash have the following meanings: CSS (yellow) Lights up yellow if a prefailure event was detected for a CSS component. Flashes yellow if an error was detected that you can fix yourself with the CSS concept (see Customer Self Service (CSS) on page 10). Global Error (red) Lights up red if a prefailure event was detected for a non-CSS component. Flashes red if an error was detected for a service incident. CSS/Global Error (yellow/red) Lights up and/or flashes alternately yellow and/or red if several prefailure events and/or errors were detected at the same time (see above).

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Starting up and operation Indicators on the connection panel (ID indicator)

Controls and indicators

ID

1
Figure 14: ID indicator

ID indicator (blue) ID indicators on the front and rear of the server light up when the ID button is pressed. The two ID indicators are synchronized. Lights up blue when the system has been selected by pressing the ID button. To deactivate, press the button again. The ID indicator can also be activated via ServerView S2 and its status reported to ServerView S2.

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Controls and indicators

Starting up and operation

Indicators on the connection panel (LAN indicators)

3
Figure 15: LAN indicators

LAN activity indicator (service LAN) Lights up green if a LAN connection exists. Does not light up if no LAN connection exists. Flashes green when a LAN transfer is in progress.

LAN transfer rate indicator (service LAN) Lights up green for a LAN transfer rate of 100 Mbps. Does not light up for a LAN transfer rate of 10 Mbps.

LAN activity indicator (standard LAN) Lights up green if a LAN connection exists. Does not light up if no LAN connection exists. Flashes green when a LAN transfer is in progress.

LAN transfer rate indicator (standard LAN) Lights up orange for a LAN transfer rate of 1 Gbps. Lights up green for a LAN transfer rate of 100 Mbps. Does not light up for a LAN transfer rate of 10 Mbps.

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Starting up and operation

Switching the server on and off

5.2

Switching the server on and off

The indicators and controls for switching on and off can be found in section Controls and indicators on page 55.

V CAUTION!
It nothing appears on the screen but flickering stripes after switching on the server, switch the server off immediately (see chapter Troubleshooting and tips on page 73). The On/Off button does not disconnect the server from the mains voltage. Pull out the power plug to completely disconnect the server from the line voltage. Switching the server on The power-on indicator lights up orange. Starting up for the first time: Press the On/Off button. Insert the ServerStart DVD in the DVD drive. Follow the on-screen instructions (see also section Configuring the server on page 67). System already installed: Press the On/Off button. The server is switched on, performs a system test and boots the operating system. Switching the server off Power-on indicator lights up green. Shut down the operating system properly. The server is switched off automatically and goes into standby mode. The power-on indicator lights up orange.

I If the operating system does not switch the server off automatically, press
the On/Off button for at least four seconds.

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Switching the server on and off Other On/Off options

Starting up and operation

In addition to the On/Off button, the server can be switched on and off in the following ways: Specified switch on time / switch off time The server is switched on or off at a time specified in the ServerView S2 program. Ring indicator The server is switched on by an internal or external modem. Wake up On LAN (WOL) The server is switched on by a command via the LAN (Magic PacketTM). After power failure The server is automatically switched on following a power failure (depending on the BIOS settings). Power button override The server can be switched off immediately by pressing and holding the On/Off button (approx. 4-5 sec.).

V CAUTION!
There is a risk that data may be lost. iRMC S2 iRMC S2 offers various options for switching the server on and off, e.g. via the Power On Oss page of the iRMC S2 Web interface.

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Starting up and operation

Configuring the server

5.3

Configuring the server

This section contains information about configuring the server and installing the operating system.

I Make sure that the energy saving functions are disabled in the BIOS
Setup during server operation.

5.3.1

Hard disk drive write cache

By default, the hard disk write cache is deactivated. During write operations the data is written immediately to the hard disks. You can change this default setting. You can activate the hard disk write cache to increase the data flow for write operations to the hard disk.

V CAUTION!
If the hard disk write cache is active, data can be lost if there is a power failure. Further information about configuration can be found in the Embedded MegaRAID Software Users Guide. Using the ServerView RAID ServerView RAID can be used to make the settings for the hard disk write cache. Further information is provided in the ServerView RAID User's Guide.

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Configuring the server

Starting up and operation

5.3.2

Configuring the onboard SATA controller

A SATA controller is integrated on the system board. You can configure the onboard SATA controller either before or during ServerStart. Using ServerStart is recommended.

I The controller has its own configuration utility. More detailed information
may be found in the Embedded MegaRAID Software Users Guide manual (on the ServerBooks DVD under Controllers). manual are provided in the corresponding readme files on the driver CDs.

I Descriptions of operating systems not covered in the RAID controller


5.3.3 Configuring the onboard SAS controller with Integrated Mirroring Enhanced

The server has an onboard SAS controller with Integrated Mirroring Enhanced functionality. Optionally, you can configure the onboard SAS controller before or during ServerStart. Using ServerStart is recommended.

I The controller makes a separate utility available for IME configuration. I Descriptions of operating systems not covered in the RAID controller
manual are provided in the corresponding readme files on the driver CDs.

For further information, refer to the SAS/SATA Controller MegaRAID 1064 / 1068 / 1078 Installation Guide on the ServerBooks DVD (select Controllers from the menu).

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Configuring the server

5.3.4

Configuration with ServerStart

The ServerStart disc 1 supplied allows you to conveniently configure the server and install the operating system. The menu-assisted configuration includes the server configuration with SCU and the RAID controller configuration with ServerViewRAID. The ServerStart advantages Automatic configuration of your servers hardware and disk arrays. Installation assistance for all leading server operating systems. Creation of configuration files for unattended installation of several PRIMERGY servers with identical hardware configurations. Installation of drivers and additional software.

I The software that can be installed depends on your servers hardware configuration. This configuration is detected automatically. I Descriptions of operating systems not covered in the RAID controller
manual are provided in the corresponding readme files on the driver CDs. To find out how to operate ServerStart and for further information, refer to the associated manual. If you are using ServerStart, you can skip the following section on how to configure the server and install the operating system. Continue from section Cleaning the server on page 70.

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Cleaning the server

Starting up and operation

5.3.5

Configuration without ServerStart

Configuring the onboard SATA controller Configure the controller as described in section Configuring the onboard SATA controller on page 68. Configuring the onboard SAS controller with Integrated Mirroring Enhanced Configure the controller as described in section Configuring the onboard SAS controller with Integrated Mirroring Enhanced on page 68. Installing the operating system Insert the CD/DVD for the operating system you want to install. Reboot the server. Follow the instructions on screen and in the manual for the operating system.

5.4

Cleaning the server


Switch the server off and disconnect the power plugs from the grounded shockproof sockets. Do not clean any interior parts yourself; leave this job to a service technician. Do not use any cleaning agents that contain abrasives or may corrode plastic. Ensure that no liquid enters the system. Ensure that the ventilation areas of the server and the monitor are clear.

V CAUTION!

Clean the keyboard and the mouse with a disinfecting cloth. Wipe the server and monitor casing with a dry cloth. If particularly dirty, use a cloth that has been moistened in a mild domestic detergent and then carefully wrung out.

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Property and data protection

The lockable rack door protects the server against unauthorized access. To protect your system and data internally against unauthorized access, you can activate the security functions using the BIOS Setup.

6.1

BIOS Setup security functions

The System Security menu in the BIOS Setup offers various options for protecting your data from unauthorized access. By combining these options you can achieve optimum protection for your system.

I A detailed description of the System Security menu and how to assign


passwords can be found in the BIOS Setup documentation on the ServerBooks DVD. Preventing unauthorized BIOS Setup calls You can activate this protection by setting a supervisor password in the System Security menu. Preventing unauthorized system access You can activate this protection by setting a user password in the System Security menu. Preventing unauthorized write access to hard disk drives To activate this protection, go to the System Security menu under Hard Disk Drive and select the Write Protect All Sectors or Write Protect Boot Sector option.

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Troubleshooting and tips


Follow the safety instructions in the Safety notes and other important information manual and in chapter Important information on page 25.

V CAUTION!
If a fault occurs, attempt to resolve it using the measures described: in this chapter, in the documentation for the connected devices, in the help systems of the software used. If you fail to correct the problem, proceed as follows: Make a list of the steps performed and the circumstances that led to the fault. Also make a list of any error messages that were displayed. Switch off the server. Contact our customer service team.

7.1

Power-on indicator remains unlit

The power-on indicator remains dark after you switch on your device. Power cable incorrectly connected Make sure that the power cable is correctly connected to the server and to the power outlet on the rack's socket strip. Power supply overloaded Disconnect the server power plug from the insulated socket. Wait a few seconds before you plug it into the insulated socket again. Switch on your server.

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Server switches itself off

Troubleshooting and tips

7.2

Server switches itself off

Server Management has detected an error Check the error list or the ErrorLog file in the ServerView program, and attempt to eliminate the error.

7.3

Screen remains blank

Monitor is switched off Switch on your monitor. Screen has gone blank Press any key on the keyboard. or Deactivate screen saver. Enter the appropriate password. Brightness control is set to dark Set the brightness control on the monitor to light. For detailed information, refer to the operating manual supplied with your monitor. Power cable or monitor cable not connected Switch off the monitor and the server. Check whether the power cable is properly connected to the monitor and to the grounded socket. Check whether the monitor cable is properly connected to the server and monitor (if it is plugged in with a connector). If a separate graphics card is installed in the server, then the monitor cable must be connected to the graphics card. Switch on the monitor and the server.

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Troubleshooting and tips

Flickering stripes on monitor screen

7.4

Flickering stripes on monitor screen


Switch off the server immediately. Risk of damaging the server.

V CAUTION!
Monitor does not support the set horizontal frequency Find out which horizontal frequency your monitor screen supports. You will find the horizontal frequency (also known as line frequency or horizontal deflection frequency) in the documentation for your monitor. Refer to the documentation for your operating system or the software for the screen controller for details of how to set the correct horizontal frequency for your monitor, and follow the procedure accordingly.

7.5

No screen display or display drifts

The wrong horizontal frequency or resolution has been selected for the monitor or for the application program. Find out which horizontal frequency your monitor screen supports. You will find the horizontal frequency (also known as line frequency or horizontal deflection frequency) in the documentation for your monitor. Refer to the documentation for your operating system or the software for the screen controller for details of how to set the correct horizontal frequency for your monitor, and follow the procedure accordingly.

7.6

No mouse pointer displayed on screen

Mouse driver not loaded Check whether the mouse driver is properly installed and is activated when the application program is started. Detailed information can be found in the user manuals for the mouse, the operating system and the application program.

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Incorrect date and time Mouse controller disabled

Troubleshooting and tips

The mouse controller on the system board must be enabled if you are using the mouse supplied. Check in the BIOS Setup that the mouse controller is Enabled.

7.7

Incorrect date and time

Set the date and time in the operating system or in the BIOS Setup under the Main menu, using System Date and System Time respectively.

I Note that the operating system may affect the system time. For example,

the operating system time may deviate from the system time under Linux, and would overwrite the system time in the default setting on shutdown.

If the date and time are still wrong after the server has been switched off and back on again, replace the lithium battery (for a description refer to the Technical Manual for the D2542 system board) or contact our customer service team.

7.8

System will not boot

The system will not boot after installing a new hard disk drive. SAS configuration incorrect Check the settings for the hard disk drives (SAS Device Configuration) and the additional settings in the SAS configuration menu.

7.9

Error message on screen

The meaning of the error message is explained in the manual for the BIOS Setup and in the documentation for the relevant components and programs on the PRIMERGY ServerBooks DVD.

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CSS components

This chapter describes how to handle CSS components and how to identify defective CSS components and replace them yourself.

I Further information on the CSS concept is provided in the Customer Self


Service (CSS) manual on the ServerBooks DVD. Upgrades, updates and replacement of non-CSS components are described in the Options Guide or in the service supplement and may only be performed by authorized specialist personnel.

V CAUTION!
Follow the safety instructions in the chapter Important information on page 25.

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Hot-plug HDD modules

CSS components

8.1

Hot-plug HDD modules


does not apply to you.

I If your server is a version with EasyChange hard disk drives, this section
A maximum of two SAS or SATA HDD modules can be installed in the PRIMERGY RX100 S5 server. The hard disk drives which can be ordered for the PRIMERGY RX100 S5 are supplied already mounted in an installation frame so that defective hard disk drives can be replaced and new drives can be added during operation. The hard disk drive and installation frame together make up the HDD module.

V CAUTION!

The hard disk drive may not be removed from the installation frame by anyone except a service technician. The HDD modules (drives) must all be marked clearly so that they can be put back in their original places after an upgrade. If this is not done, existing data can be lost. The hot-plug function is only possible in conjunction with a corresponding RAID configuration. Further information about the RAID configuration or RAID level can be found in the RAID controller documentation.

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Hot-plug HDD modules

8.1.1

HDD module and dummy module

The hard disk drives which can be ordered for the PRIMERGY RX100 S5 are supplied already mounted in an installation frame so that defective drives can be replaced and new drives can be added during operation. The hard disk drive and installation frame together make up the HDD module.

Figure 16: HDD module and dummy module

1 2

HDD module (installation frame with hard disk drive installed) Indicators HDD Busy (LED green) HDD Fault (LED orange) For description see section Indicators on the hot-plug HDD module on page 60. Handle for locking and unlocking the HDD module Button for locking and unlocking the handle Ridge for applying a sticker with the current drive name Dummy module Tabs for unlocking the dummy module

3 4 5 6 7

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CSS components

8.1.2

Handling hard disk drives and HDD modules

Hard disk drives incorporated in the HDD modules are highly sensitive electromagnetic devices and must be handled with great care. Incorrect handling can cause partial or total failure of the hard disk drives. These failures can result in data errors and to a loss of data or to total corruption of the hard disk drive. Observe the following rules to prevent such problems occurring:

Only store and transport HDD modules within the limits stipulated in the specification. When transporting HDD modules (even over short distances), always use the original packaging (ESD label). Never expose HDD modules to a temperature shock. Avoid the formation of condensation inside and on the outside of the hard disk drive.

V CAUTION!
The HDD module must be acclimatized in its operating environment for an acclimatization time before it is started up for the first time. Temperature difference (C) (operating environment/ outside) 5 10 15 20 25 30
Table 2: Acclimatization times for HDD modules

Minimum acclimatization time (hours) 3 5 7 8 9 10

Always set the HDD module down carefully, with the large surface facing downwards to prevent it from tipping over.

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Hot-plug HDD modules

8.1.3

Removing/installing the dummy module

Free slots are provided with dummy modules. Remove the dummy module before installing an additional HDD module.

1 2
Figure 17: Removing/installing the dummy module

Press both tabs on the dummy module together until the locking mechanism disengages (1). Pull the dummy module out of the bay (2). To install a dummy module, follow the same procedure in reverse order.

V CAUTION!
Store the dummy module in a safe place. If you have removed a HDD module and do not install a new one in its place, put the dummy module back in its place for cooling, to comply with EMC regulations (regulations regarding electromagnetic compatibility), and for protection against fire. Ensure that the dummy module engages correctly in the bay.

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Hot-plug HDD modules

CSS components

8.1.4

Installing the HDD module

Removing the transport lock

I If HDD modules are provided with a transport lock, remove the lock
before releasing the locking mechanism.

Figure 18: Removing the transport lock

Pull the transport lock out in the direction of the arrow.

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CSS components Unlocking the HDD module

Hot-plug HDD modules

1 2

Figure 19: Unlocking the HDD module

Release the locking mechanism by pressing the locking button (1). Push the handle of the HDD module fully in the direction of the arrow (2). The HDD module is now unlocked.

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Hot-plug HDD modules Installing the HDD module

CSS components

Figure 20: Installing the HDD module

Unlock the HDD module as described in section Removing the transport lock on page 82. Carefully push the HDD module into the empty slot (1) until it stops. Push the handle of the HDD module as far as it will go in the direction of the arrow (2) until the locking mechanism is engaged.

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Hot-plug HDD modules

8.1.5

Removing the HDD module

V CAUTION!

Only remove an HDD module during operation if the drive is not currently being accessed. Observe the control LEDs for the corresponding HDD modules (see Indicators on the hot-plug HDD module on page 60). Under no circumstances should you remove an HDD module while the system is in operation if you are not sure whether the hard disk drive is operated by a RAID controller and belongs to a disk array which is operating at RAID level 1. A HDD module can only be replaced during operation in conjunction with a corresponding RAID configuration.

All HDD modules (drives) must be uniquely identified so that they can be reinstalled in their original mounting locations later. If this is not done, existing data can be lost.

If you want to remove a HDD module during operation, proceed as follows: If you want to remove a HDD module that is not defective, the drive must be first set to "Offline" via the software (RAID controller configuration software). Unlock the HDD module as described in section Removing the transport lock on page 82. Pull the HDD module out a few centimeters. Wait for at least 60 seconds.

I This period is necessary for the RAID controller to recognize that a


Pull the HDD module out completely.

HDD module has been removed and for the hard disk drive to come to a stop.

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Hot-plug HDD modules

CSS components

Install the new HDD module, as described in Installing the HDD module on page 82.

V CAUTION!
If you have removed a HDD module and do not install a new one in its place, put the dummy module back in its place for cooling, to comply with EMC regulations (regulations regarding electromagnetic compatibility), and for protection against fire. Ensure that the dummy module engages correctly in the bay.

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CSS components

Replacement of non-hot-plug components

8.2

Replacement of non-hot-plug components

When a defective non-hot-plug component has been detected (see page 58 or page 62), proceed as follows: Exit all applications and shut down the server properly (see section Switching the server on and off on page 65). Pull all power plugs out of the insulated sockets of the rack's internal power supply. Remove the server from the rack (see section Installing/removing the server in/from the rack on page 41) and put the server on a table, for example.

8.2.1

Opening the server and identifying the defective CSS component

1
Figure 21: Loosening the knurled screw

Unlock the top cover, by loosening the knurled screw on the rear panel (1).

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CSS components

2 1

Figure 22: Removing the top cover

Push the top cover as far as it will go in the direction of the arrow (1). Lift off the top cover upwards (2). Press the Indicate CSS button on the system board (see the technical manual for the system board D2542 on the ServerBooks DVD). The PRIMERGY Diagnostic LED of the defective CSS component lights up orange and displays, which CSS component on the system board needs replacing (memory module, fan or expansion card).

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Replacement of non-hot-plug components

8.2.2
8.2.2.1

Replacing a memory module


Removing a defective memory module

Figure 23: Removing a memory module

Fold the tabs outwards on both sides of the relevant slot (1). Pull the defective memory module out of the slot (2).

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Replacement of non-hot-plug components 8.2.2.2 Installing a new memory module

CSS components

V CAUTION!
Please note the equipping rules in the tecnical manual for the system board D2542.

Figure 24: Installing a memory module

Carefully press the memory module into the slot (1) until the fastening tabs on both sides of it engage (2).

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CSS components

Replacement of non-hot-plug components

8.2.3

Replacing a system fan

V CAUTION!
Since the system fans are not redundant, defective system fans have to be replaced immediately.

a a

a 1 a

Figure 25: Example: removing system fan 5 (FAN 5)

Lift off the system fan upwards (1). To do this, press up the four rubber pins (a).

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CSS components

Figure 26: System fans 1-5

Remove the system fan cable from the corresponding cable clamps. Remove the system fan cable of the defective system fan from the corresponding plug on the system board (see the tecnical manual for the system board D2542).

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Replacement of non-hot-plug components

a 1

2 2 2 1 2

Figure 27: Example: installing system fan 5 (FAN 5)

Install the new system fan (1). Make sure that the air flow aims at the system board. The arrow (a) indicates the direction of the air flow from the system fan. Press the four rubber pins, until they engage (2).

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CSS components

Figure 28: System fans 1-5

Route the system fan cable with the aid of the cable clamps. Connect the system fan cable of the new system fan to the corresponding plug on the system board (see the tecnical manual for the system board D2542).

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Replacement of non-hot-plug components

8.2.4
8.2.4.1

Replacing an expansion card


Removing a riser module

1
Figure 29: Removing a riser module

Remove the cables from the defective expansion card. Undo the two knurled screws (1). Carefully pull out the riser module upwards (2).

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Replacement of non-hot-plug components 8.2.4.2 Removing a defective expansion card

CSS components

Figure 30: Removing a defective expansion card

Pull out the defective expansion card from the riser card slot.

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CSS components 8.2.4.3

Replacement of non-hot-plug components

Installing a new expansion card

2
Figure 31: Installing a new expansion card

Carefully press the new expansion card into the riser card slot (a), until it clicks into place (1). Make sure that the lug on the slot cover clicks into place in the corresponding hole (2).

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Replacement of non-hot-plug components 8.2.4.4 Installing a riser module

CSS components

2 2

2
Figure 32: Installing a riser module

Insert the riser card into the system board slot (1). Make sure that the pins of the riser holder fit into the corresponding openings (2).

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Replacement of non-hot-plug components

1
Figure 33: Securing the riser module

Secure the riser module using the two knurled screws (1). Connect the cables to the expansion card.

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CSS components

8.2.5

Assembling the server

1
Figure 34: Mounting the top cover

Place the top cover on the server (1). Make sure that each bolt is positioned in the corresponding nut. Push the top cover as far as it will go in the direction of the arrow (2).

1
Figure 35: Securing the knurled screw

Secure the top cover with the knurled screw on the rear panel (1).

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Index
correcting faults 73 3rd party rack installing in 48 requirements 43 A accessible drives 13 acclimatization time 39, 80 Advanced Video Redirection ambient conditions 22 articulated cable guide 47 ASR&R 14 availability 14 AVR 15 B BIOS update 17 BIOS, security functions D data manipulation 7 data protection 71 data security 14 DataCenter Rack, requirements 42 date, incorrect 76 delivery note 23, 40 devices, connecting to server 51 disconnecting, cables 54 disposal, devices 37 dummy module, HDD module 81, 86 DVD drive 13 DVD drive activity, indicator 59 E ECC 14 electrical data 20 electromagnetic compatibility 21, 32 electrostatic-sensitive devices (ESD) 31 EMC directive 21 EMC regulations 81, 86 environment class 22 environmental protection 36 error drifting display on monitor 75 incorrect date 76 incorrect time 76 no display on monitor 75 no mouse pointer 75 power-on indicator does not light 73 screen remains blank 74 screen shows flickering stripes 75 server switches itself off 74 system does not boot 76 Error Correcting Code 14 error message on screen 76

15

71

C cables connecting 54 disconnecting 54 CE marking 21, 32 Class A Compliance Statement cleaning keyboard 70 monitor 70 mouse 70 server 70 components hardware 7 software 7 configuration, server 67 connecting cables 54 external devices 54 connection panel 51 consumables 36 control panel 55 controls 55

33

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Index ESD (electrostatic-sensitive devices) 31 external devices, connecting ID 57 LAN activity 64 LAN transfer rate 64 on server 55 operating 57 ServerView Local Service Panel 59 information material, additional 9 installation ports 51 installation, server 49 installing in 3rd party rack 48 PRIMECENTER Rack 45 installing, server 41 Integrated Mirroring Enhanced RAID functionality 13 Integrated Mirroring Enhanced (IME) 68 integrated Remote Management Controller 15 iRMC S2 15 K keyboard port 52 L labels 37 LAN activity, indicator 64 LAN port 52 LAN transfer rate, indicator 64 laser information 30 light emitting diode (LED) 30 lithium battery 29 Low Voltage Directive 21, 32 M main memory 89 mains voltage, connecting server meaning of the symbols 19 monitor display drifts 75 no display 75 monitor port 52

54

F fault drifting display on monitor 75 incorrect date 76 incorrect time 76 no display on monitor 75 screen remains blank 74 screen shows flickering stripes 75 system does not boot 76 FCC statement 33 features 10 flash EPROM 17 G Global Error indicator graphics card 52 58, 61

H hard disk activity, indicator 57 hard disk drive 12 handling 80 installation frame 78, 79 hard disk write cache 67 HDD module 78, 79 acclimatization time 39, 80 indicators 60 installation frame 82 installing 82 I ID button 56 ID indicator 57 IME (Integrated Mirroring Enhanced) 68 indicators DVD drive activity 59 Global Error 58, 61 hard disk activity 57 hot-plug HDD module 60

53

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Index mouse port 52 mouse, no mouse pointer on screen 75 N NMI button 56 noise level 22 notational conventions RAID level 14 rating plate 40 recycling devices 37 regulations and standards 21 Remote Storage 15 removing, server 41 requirements 3rd party rack 43 DataCenter Rack 42 PRIMECENTER rack 42 reset button 56 return of devices 37 routing cables 47 S safety instructions 25 safety standards 21 SAS controller IME configuration 68 Integrated Mirroring Enhanced 13 RAID configuration 68 SATA RAID controller 13, 68 saving energy 36 screen error message 76 flickering 75 remains blank 74 shows flickering stripes 75 security function 7 security functions setup password 71 system password 71 serial port 52 server ambient conditions 22 configuration 16, 67 connecting external devices 51 connecting mains voltage 53 control panel 55 correcting faults 73 data protection 71 dimensions 22

19

O On/Off button 56 onboard SAS controller 14 configuring 70 onboard SATA controller 13, 68 configuring 70 operating system, installing 70 operation 55 overload 16 P packaging 36, 40 PDA 14, 16 ports 51 keyboard port 52 LAN 52 monitor 52 mouse port 52 serial port 52 service LAN 52 USB 52 power-on indicator 57 does not light 73 PRIMECENTER Rack installing in 45 PRIMECENTER rack requirements 42 property protection 71 PS/2 keyboard port 52 PS/2 mouse port 52 R RAID configuration 68 RAID controller 14 RAID functionality 13, 68

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Index electrical data 20 fitting in rack 41 indicators 55 installation 49 installing 41 NMI button 56 noise level 22 operation 55 ports 51 property protection 71 removing 41 reset button 56 routing cables 47 safety standards 20 starting up 55 switches itself off (error) 74 switching off 65 switching on 65 technical data 20 transport 34 troubleshooting 73 unpacking 40 ventilation clearance 22 weight 22 server management 16 ServerStart 16, 69 ServerView 16 supported functions 16 ServerView Local Service Display 13 ServerView Local Service Panel ServerView Remote Management 17, 18 service LAN port 15, 52 setup password 71 support bracket 45 switch off time, defining 66 switch on time, defining 66 switching off, server 65 switching on, server 65 system board 11 system does not boot 76 system fan 91 system password 71 T target group 7 technical data 20 telescopic rail 47 time, incorrect 76 tips 73 transport damage 23, 40 transporting the server 34 troubleshooting 73 troubleshooting, server 73 U unpacking, server 40 USB port 52 V ventilation clearance W weight 22 write cache, enable 22

67

59

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