Beruflich Dokumente
Kultur Dokumente
The Web's
"How a Surfer and Family Man Started with Nothing and Learned to Generate 523.8 Million in24 Hours"
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Today, businesses everywhere are struggling to change and adapt. Consumers are hanging onto their money in a different way, and they need a different level of relationship. Yet in the middle of it, technology has created some brand-new opportunities to serve customers in a way you never before could. There is leverage in technology that can produce a personal impact, and a way to build a re|ationship, to tru|y serve customers in an individua| way beer than ever before, and sti|| do it in a fiscally intelligent way so businesses can truly expand their scope.
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you're the owner of a business, a small business, or you are looking to start a business or are thinking, have a great Career, but I want another opportunity''-this is what this seres is a|| about.
There are people out there who have started with nothing. lt is not hype. They're sincere, they're real, and they are not taking advantage. Rather, they are adding real value, and they are making a difference. During the course of a year, you will meet "12 of these Money Masters-people who have found a way to say, "Look, I want to have a great lifestyle, and give back in a way that creates raving fans."
Throughout the series, we are going to put the spotlight directly on these new money masters and deliver their insight to you in a number of ways: In addition to the video, you'll also receive the audio of the interview, as well as a booklet that features exclusive exercises and tips to implement into your own business-and life.
Who is this for? Anyone who's tired of having scarcity around money. Anyone who understands that the
Internet has opened up a new world for very little risk and with extraordinary rewards. Anyone who has a passion and wants to get it out. And, for anyone who has a business and is trying to figure out how to compete in a world that changes so much.
What better time than now to learn from the world's leading Internet marketers*"money masters" who started with nothing, and who are now multi-millionaires. Each has not only mastered marketing, they've mastered the art of living, serving customers in an entirely new way, and inspiring others to become the next generation of entrepreneurs.
On the following pages, you will learn more about the "Web's Best" Frank Kern, his journey to success, as well as tools and strategies for becoming your very own "money master."
Anthony Robbins, the interviewees and Robbins Research Internaiional, Inc. or any of its affiliates (hereinafter "v'y'e" or "us" or "our") do not promise, guarantee or imply that you (or that your use of our materials) will improve your operation, raise your internet profile, or increase your revenues. As with any business, earnings potential and successful or unsuccessful use of our products and materials will widely vary among our customers depending on many factors, including but not limited to, the customer's finances, knowledge and skill set, creativity, motivation, level of effort, individual expertise, capacity and talents, business experience, your cost structure and the market in which you compete, and as such we do not guarantee your success or income level. The information conveyed by Anthony Robbins and each of the interviewees, as well as the information otherwise conveyed in these materials is intended to provide you with basic instruction regarding your business or operation. We do not guarantee any results or returns based on the information you receive. Past performance or examples of other's performance is no indication or guarantee of your anticipated future results, and individual results may vary. We are not responsible for any success or failure of your business if you implement the information you receive from us. We provide a tool that you can use to try to improve the operations of your business. All information contained or received through the use of our materials is provided "as is" without warranty of any kind. We hereby disclaim all warranties with regard to the information contained in our materials including without limitation all express, statutory and implied warranties of merchantability and fitness for a particular purpose.
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Frank discovered that there were 70,000 people a month searching for the word "parrot" online' lf he stuck his parrot book in front of them, he was sure he would be able to sell a few copies. Knowing nothing about parrots, he hired an expert to write the manual. He made sure his expert fulfilled the promises that he had advertised and identified the promises that were impossible, so that he could remove them from his ads. Once everything was finished, Frank started selling his new parrot book, making up to $3,500 per month. His plan had worked. From there, Frank had so much success from product launches that he discovered a passion for teaching people how to make money using his techniques. Today he continues to share his keys to success, helping others build multi-million-dollar businesses.
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We live in the most prosperous time in the history of our civilization. The economy is going to get better and the process of doing business has never been this good, lt's effortless. You can send a promotion to people in China right now for zero dollars,
you don't have the technological ability, you can hire someone else who does. Frank paid his expert $OSO to write the manual on parrot training. He didn't risk looking dumb, he simply posted the job on a Web site and people clamored for it.
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Ease and speed have improved dramatically from the 20th century. You can emulate the presence of a giant corporation without any real difficulty and with limited risks. You can be global by simply putting up a Web site. You can be a global leader in a particular category by simply paying Google to put you at the top of the search list for that particular category. That has never happened until now. And it's fast. You can send a marketing message to a customer base or stick an ad in front of a group of people and get an instantaneous response. You can change things or create campaigns for new products more rapidly than ever before.
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1. Determine what people want: Determine that all these people are searching for
oarrot information.
2. Find out what specifically they're looking for: Through Google, you find out that a large majority
of them are specifically searching for "training parrot to talk."
3. Find an expert: You might not know how to train a parrot, so you can go to Guru.com, post a inh thara hire an expert to interview on the topic of parrot training. L,,v, tvv
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4. Turn big promises into questions: Come up with questions to ask your expert by looking at
your competitors and seeing all of the promises they make. Turn those promises into questions. For example, if your competitor's big promise is how to make your parrot sing Mary Had a Little Lamb in three steps or less, ask your experl how to make your parrot sing Mary Had a Little Lamb in three steos or less.
5. Transcribe the answers: The person tells you what to do, you record that conversation or use a
service called FreeTeleconference.com and they will record
it for
Now you have a book and a downloadable audio file-a multi-media product, You know it works, and that 70,000 people a month are looking for this. For 25 or 30 cents per person, they are now coming to your Web site, when you can then sell them a $100 course. lt's really that easy.
Frank showed his cousin this technique. His cousin went to Guru.com, interviewed an expert over the telephone for $200, and then went on to make $g.g million in his first 24 months.
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2. On one side, draw a little guy and a timeline, and then divide the timeline into four or five little units. 3. Then draw the end result on the other side. The little lines you're drawing mark each step it would take to get to that end result.
STEP 2
STEP 3
STEP
END RESULT!
16
ANTHONY ROBBINS
How to execute
it:
just a woman: 1. Tell them - how to approach - for free scary to approach a complete stranger, because of reiection, so here are some ,,We understand it's someone without looking like a ways to overcome that and also some ways you can approach cornPlete idiot."
get that information think it's awesome, they Tell them to do with this what they will. The men who
the door's open? Already they're 2. Their next question is going to be what do they do now that great' Now what do I do?" You've coming to you saying, "Thank you. I owe you one. That's You have their trust just moved that person from the beginning of the timeline one step closer. and desire.
,,we understand a lot of folks had great luck with this approach thing' lt's not 3. Now you tell them,
didn't they? lsn't that great? as scary as it seems. The women wanted to talk to you, too, looking dumb, so you can So here are some conversation starlers that you can use without be cool." Give them that, and now they have a conversation'
how to ask the woman out on a 4. They'll come back to you asking how to get the phone number, of information and by date, what they should talk about, etc, Deliver those little chunks involved. They're saying, the time you,re ready to sell them something, there is no selling ,,Would you please just give me all the stuff now? | am sold." They need the whole solution'
friend. You not only so instead of being a salesman, you've becorne one friend helping another you're
you and want to know what gain a lot of customers, but you gain raving fans who really like selling next.
lnstead of selling customers, become their friend. They'll want to know what you're selling next.
Notes
1B
"OU might tell pOtential CuStOmerS, "l don't have a billiOn Of these things. lf yOu want this and your gut is telling you it's right for you, you need to go ahead and get it right now. because let's face t. we're on the Internet, As you probably know, I have 79,48T subscribers as of yesterday, and I get about 20O more a day. They're a|| seeing this, and these products are not going to be around orever' So 'you want this, go ahead and get it."
1. Adding more bonuses, such as a free oil change to the first 100 people.
2. Pressure through scarcity is very effective. Scarcity can be created by lack of material or bonuses
or by using a deadline, saying, "This pricing is only going to be available for 72 hours and frankly, l'm in business to service my clients, not to sell to people. So after we're done, we're done. So if you want this, get it now. lf not, well, we'll see you next time." Tell them to do something.
3. They know you're going to make a commission, so you might as well make a joke of it. Say anything, as long as you have their best interest at heart and you're not lying or making stuff up. A reason to tell them to buy now is sufficient-a lot of people don't do that.
, lan't
^-agine your Honda salesman calls you the next day and says, "Thanks for coming in yesterday. --:-J tn loi rnrr lzngy7 that tOday Only, fOf SOme Weird reason, We'Ve gOt this neW SaleS manager - -= ,'rants to make a good first impression with the owner. So everyone who buys a Honda today not a Pnrqche 91.1 Twin Turbo. Go figure, but that offer ends at 6 p.m., so I figured I'd tell ::
stuff, a private jet, etc. By the time you make your buying decision, you don't even care about -'l^lni, a ": - - - la anymore. You just want the Porsche and Lamborghini and the plane that they're throwing - : : an exaggerated example, but that's how to do it.
:
' has been sufficiently stacked. Then he continually stacks, adding cool
Notes
an eight-page letter will cost you about $t to mail . Send a direct response letter - brochure. ad that doesn't look like a slick
In it,
with an
2.
"Dear Bob, I guess you've seen all the tales of doom and gloom on the news. Well, we want you to know we've got your stimulus package over here at Eddie's Used Cars, So here's what we have for you today. I want to give you a car today. That's right. I actually want to give you a car today. I'm confident that you're going to love this car. I know you want a new car, You know you want a new car. We've got plenty of new cars down here. Come on down. Pick out a car that you want. We'll sign all the paperwork, but I want you to take it home first.
am also going to give you a $100 gift certificate to your favorite restaurant, so you can take your wife out. I'm going to fill that car up with gas for you. Take it home. Drive it for a week. lf you like it, then l'll submit this paperwork to the bank and the car is yours. lf you don't, bring it back, no questions, no hassles, no harm. All right?"
I -
- will probably get 10 people to come in; five of them will bring the car back and the other five will keep ' ,'ou don't do it though, you're going to get nothing.
rcurse, on a psychological level, you're working all kinds of magic here. lt's the puppy dog sale: Once - - :ake that sucker home, you're screwed because even if you can't stand the dog, your wife or somebody . := n the family loves the dog, and you can't take it away after that.
-'
"Many of life's failures are people who dld not realize how close they were to success when they gave up."
A. Edison
-Thomas
=,',
Step
7=
Typical marketing and business professionals are such boxed thinking, Many people go to college, read the standardized book, and let their professor tell them what to do. Where everyone else in business is running these types of ads, so is the lawnmower guy: His ad says, "Eddie's Lawnmower Shop, established 1953. Phone number." That's it. In order to get through to clients, you need to be able to break their routines.
Now what you're thinking is 'my lawnmower will never do that,' and you're probably right and that's why I want to talk to you today. We've got a brand-new selection of Stamford lav'inmowers, and i want you to have one. And your yard is going to be a lot cooler than everybody else's yard, and they're going to talk about you and how cool your yard is.
know times are hard for a lot of people, and they might be hard for you. lt's certainly hard for a lot of other businesspeople out here. Well, here is what we're going to do. I want you to take this lawnmower home, and if people don't come over to your house and tell you that you've got the coolest-looking yard and ask you how you did it, I want you to bring that lawnmower back. I will give you a case of Budweiser too. So just call or come on down and see me. Now I'm cnaranl iharr'ra loing to run out of beer, so I'm going to have to end this offer Monday aI7:30."
I
Say a man is watching TV and sees Eddie's lawnmower ad. lmmediately there is a pattern interrupt because it's not a typical preachy commercial. lt's a guy speaking his language, referencing his experience of seeing the baseball diamond, and he's being shown how to actually do something with the lawnmower instead of being told "Best selection, lowest prices." And he's told that he should come buy it because of these reasons.
To tie it all back into Mass Control, use a major pattern interrupt. There are many ways to loreak a pattern, but if you USe a Warm humor and not a biting humor, it's a wonderul thing. And if you're not funny, then just say, "Hello, my name is Neal. I'm the most boring accountant in the world, and before you slip into a coma, I want you to understand that if you don't get my accounting services, Uncle Sam's going to show up at your house with a gas mask. OK, well maybe not, but it could happen." Just go for it. People will talk about Eddie's lawnmower ad and how awesome it is, and want to go. And Eddie becomes a celebritv in his marketolace.
ANTHONY ROBBINS
1. What two distinctions have you now made as a result of what you've learned? How will these principles change your life and/or business for the better?
2. What are two actions (one big, one small) you can take right now? What will you immediately apply/change/do/decide today to make the biggest difference in your life?
-Anton
Chekhov
Notes
ANTHONY ROBBINS
Maste'.
to make. I know "get more customers" is a big issue, so heret some ways that you can double the amount of customers you have:
: :,. is to get more customers. Pretty simple, right? -: j rs the one that most people focus on, but -.,:runately (or fortunately depending on how -
1. Increase Thafic
Most people rely on only one primary source of traffic. One is the single most dangerous number in business because that "one" can go away. And if that "one" goes away, you have zero. Let's talk
about other ways to get traffic.
- looking at it), that's just the tip of the iceberg. second way is to sell your existing customers : sruff. Sounds like a breakthroush idea, huh? '-riously-so few people ever really take this step -"'s shocking.
Banner Ads
The banner ad is certainly not dead. The easiest way to make a banner ad is to simply make a white background image with plain text describing your offer such as, "Free report reveals top seven mistakes ugly dudes make with women," as opposed to the rypical banner ad, which would look like a logo or slogan. The "ugly'' banners almost always work.
:rird way to get more money is to sell your people : ltuT more often, also known as increasing the -:ilCY of purchase.
.ound really grown up about it let's say srep one ..ncfease . . :J the number of transactions,'' step ,, ,.uld be "increase the size of each transaction," .:-p three would be "increase the frequency
.
",
-sactlons.
',,
Stephen Pierce, a fellow internet marketer, is having avey successful go of it right now sending out direct mail postcards directing people to a tWeb site where they can get a free book for the cost ofshipping and handling. Butwhatt he really doing? Het acquiring that very first cusromer. He's making that first sale and then using steps two and rhree, which we discussed earlier, to
reallv make a fortune.
Direct Mail
who'.s
2. lncrease Your Conversion So even if your traffic remains the same, if you
just double the amount of sales conversions you'd be doubling your amount of front-end sales.
doing really, really rvell running radio ads targeting small business owners, sending them to a telephone number or a tWeb site where they can register for a
webinar that teaches them how to get more customers. Of course that is just the first point of his customer acquisition and where he's making most of his money is in, lett say it together, steps two and three.
Start small and test, naturally.
Improve Your Sales Letter Copy The first thing you ll want to test is the headline. Then you want to follow that by testing the offer, but you dont want to test them both simultaneously.ltst your headline first by making a more powerful, more compelling headline or a more ridiculous headline. Once you have control
of that headline and you're h"ppy, you start testing
Television Ads Believe it or not, TV doesn't cost you tens of thousands of dollars anymoe' or hundreds of thousands of dollars. Contract with a company like Spot Runner that finds available spots nationwide through a
gazillion different rypes of TV media and have your ads run there. They have a tracking system set up so you can see which ads on which networks brought in revenue. Then focus on those profitable spots.
the offer.
These are companies with legitimately acquired e-mail addresses that will send those addresses a solo
stands for cost per thousand impressions, so it's usually a few hundred dollars per thousand e-mails sent.
ad for your product for a fee.
Testing your offer means instead of selling an e-book for $47, you might want to offer a physical version of your package for $9 shipping and handling plus three easy payments of $30. That might be a better converting offer. Changes in offer can dramatically affect your conversion, which of course affects your money, right? So itt important to tweak your offer a lot.
CPM
That simply means Cost Per Action, and itt basically like a giant affiliate program. You can go to companies like CPA Empire and say, "I-isten, I'll give you $5 for every $1 trial customer you bring me." Then all these affiliates in the CPA network go out and start promoting your stuff. Youre paying for the leads, and you make your money by selling them stuff. You're going negative on the front-end situation, but you immediately have a back-end sales process to turn that around. This is a good list of multiple options you can explore, and you should be exploring them.
CPA Networks
abysmal, they're just terrible. They dont restate your guarantee, they dont restate your bonuses and they dont SELL. This is like going on 25 dates with a beautiful wornan, finally getting her into your bedroom and then blowing your nose in your hand or something. You get the prospect all worked up to buy and then you send them to a crappy order page. The order page is one of the most vital (yet overlooked) parts of your sales funnel.
ANTHONY ROBBINS
,{lso called "bonus stacking." The more bonuses ..-ou offer, the more sales you will have. A lot of ceople drop the ball on this by offering worthless 5onuses. Your ultimate mission should be to make -,-our offer irresistible by having the free bonuses be of even higher perceived value than whatever ir s you're selling.
In the words of the marketing guru Dan Kennedy,
Ir's the offer,
STIJPID."
.W.hen
People Exit the Page :or example, let's sayyou have a physical product . -',r S500 and like fools they leave your order page -.'.'irhout buying. You can say, "\(/ait, if you act :,,dar. you can get the digital-only version of this ::r iust $97. It's the same product, but we're not ,:ipping it so we're passing on the savings to you." '-lr if you're selling a digital product and they're .-i\-ing, you can say, "\(/ait, today only we have = .pecal test offer for you' \7ed like to offer this
-
product out, if you like it after seven days, just .--;p it and we'll bill you. If not, we never bill you, r *: \-cu can keep the product for free anyway." .:.ir's an irresistible offer, right?
,::e
The way it works is simple. You make a video about something you're selling, and you pur ir on your blog. The video does the selling for you, and there can be a link to the sales letter or order form below it. Then you simply send out an e-mail telling them about your recent video blog post. The key r,vords here are
-. .ou put that as a down-sell on your order page -,.r r-ou'll get more sales. It's free money. And the .:-e stuffadds up to big stuff.
"non-sales" environment. They equate Lrlogs to news, not sales pitches. So when you tell a list to go look at a blog post, theyre more likely to check ir out because their sales radar is down. Nexr, itt working because itt a video. Video has a higher perceived value. The final reason it works is because of rhe actual conrenr in the video. You don't want to "blow it" by being too
content and make it related to whatever's being sold, then a simple call to acrion.
salesy. Just give some
=-.
27
component, or add some screen cam videos. Or you could go from a digital product to a physical product, or add an accompanying webinar.
2. AdMore Bonuses
If you add more bonuses, then you can up the price a little bit because the perceived value of your oveall offer is going to go up'
4. Have
a Deluxe or Platinum Version According to Dan Kennedir, 20 percent of all buyers are going to elect to choose the more expensive options just out of principal. Theyll
buy it just because it's there
.
1. Charge More
You're probably thinking, "Oh man, thatt really basic. Could you tell us something that we dont know already?" The fact of the matter is it's one of the easiest ways to get more money. No one wants neq exciting, and hard ways to get more money, they want old' proven and easy Ways to get moe money. So charge more.
People will almost automatically and methodicaily
Youve seen this before in the past. You buy the product and instead of a thank-you page you see ..\ait. You'll only see a one-time offer that says this offer one time. For an additional $17 you can now have the deluxe version." You see this all the
time because it \7ORKS.
desire the more expensive option. Consumers have the embedded and permanent belief that if it costs more money it's got to be better. Even if they dont buy it because they dont have the money, they will still want it just so they can feel special for having the most expensive thing. Itt just human nature. If you're afraid to charge more just for the sake of charging more, you could builcl more value into your product. There is a myriad of ways you can do this: if you sell an e-book, add an audio
capabiliry is to increase the amount of times people buy stuff from you. You need a back-end product. This is something youve heard before, but the fact of the matter is probably 20 percent of people reading this will probably do it. Dont be one of the
80 percent.
28
2. Add Continuity
to Your Offer This can be a continuity program tied to your front-end offer by forced continuiry (automatic subscriptions until cancelled)' o you could simpiy offer all your customers the ability to join your "whatever of the month" club.
to youI
customers, they will come because they want to be around people like themselves.
Missing Link This is the ultimate back-end setup. Create a product that complements your front-end that next level. product. This is possibly the most profitable back-end strategy. A missing link is something So there you are. Three magic bullets that are that takes all of the information people learn guaranteed to make you more money. tX/hat are you in your front-end product and automates it or waiting for? Get out there and start selling!
makes it easy. Let's say, for example, you were selling a course on internet marketing and you said, 'A great way to make lots of money is to go to all the \Web sites
that are related to you, find the person who owns the \Web site, and e-mail them to cross-affiliate your sites (they put a link to your site and you pur a link to theirs)." Lett say you taught this strategy. Then let's say your customeIs were lke, ..That's a great concept, but I don't have the time to do that. If only I had something that would auromare it.'' \/ell naturally, your back-end product would be the piece of software that auromates the whole thing!
29
Notes
30
ANTHONY ROBBINS
: r-- =-:-- - = UNIEAS H THE PO\/VER \/VlTlll\! is Anir o r " crosh coulse in toking mossive octiorr to ctc'93 -'= ]-r -. :t .:ln 3t/z of the most empowering, educoticnol, cnc o^-c'-l you Won,t iust deo| *ith -youilI uonquish -onything ro di-ll ' : utiIizing the force thot con instont|y chonge your ife. Vo., '1, =.-n|.'hn| vl |\Jrry5 |l| |l|U ^f-/-\r1l. how to survive v|\-/|-/\JI .^h.'nnc in |ha ULUIto|.l^l!, envlronlnen- ono po . Co oreno, bui how to thrive ond prosper of o level beyond whct ),o., r cv hcve
i::: -.
-l ll
thoug ht possibte.
socie! or 0nyone
UNLEASH THE POV/ER V\ilTl-llN is obout not woiting ony lcnger lts cbout caizinn rr rv vvr4rr rv rha n^wer thot is olreody within you ond chollenging you tc iecd o life YV of your own desgn, roiher thon one thot! been scripted by your envircnment,
else.
At UNLEASH THE POWER WITH|N you will: o Breok through the feors thot hold you bock (including
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^A\ RosntNs A . AN
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ANTHoNY
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