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Bangladesh Standards and Testing Institution (BSTI), the only National Standards body of Bangladesh, is playing an important role in developing and Promoting industrial Standardization. Keeping in view that Standardization, metrology, testing and quality control in the industrial spheres are the basic pre-requisite of the infrastructure necessary for sound economic development of the
country, the Government of Bangladesh has established the Bangladesh Standards and Testing Institution (BSTI) with the merger of Bangladesh Standards Institution and the Central Testing Laboratories in 1985 through promulgating The Bangladesh Standards and Testing Institution Ordinance,
1985(Ordinance XXXVII of 1985). The BSTI is a body corporate and its administrative Ministry is the Ministry of Industries. . The Institution so formed has become member of the International Organization for standardization (ISO) in 1974. At present, BSTI is the Member/Affiliate Member/ Contact Point/ Nodal Point of the following International/Regional Organizations: International Organization for Legal Metrology (OIML) Codex Alimentarius Commission (CAC) of FAO/WHO International Electro technical Commission (IEC) Asia Pacific Metrology Programme (APMP) Asian Forum for Information Technology (AFIT) ISO Information Network (ISO NET) Standing Group for Standardization, Metrology, Testing and Quality
The Institutions task is to prepare Standards for all articles, products, methods and services. The Institution can bring any product under BSTIs Compulsory Certification marking after approval of the Govt. A regulation has already been notified by special Regulatory order named BSTI Regulation 1989 for this purpose. The BSTI marks cannot be used under any circumstances by others without approval in advance from BSTI. Only the standards approved, and passed by the Institution are called Bangladesh Standards. As a rule, Bangladesh Standards are voluntary. The compulsoriness of a standard requires of being as Bangladesh one..Compulsory standards are published in the Official Gazette. The authority to which the Institution reports is the Ministry of Industries.
The main functions of BSTI BSTI is entrusted with the responsibility of formulation of national Standards of industrial, food and chemical products keeping in view the regional and international Standards. BSTI is responsible for the quality control of the products which are ensured as per Specific national standards made by the technical committees formed by BSTI. BSTI is also responsible for the implementation of metric system and the accuracy of weights and measures in the country.
Laws Governing BSTI a. The Bangladesh Standards and Testing Institution Ordinance, 1985 ( Ordinance No. XXXVII of
1985). b. c. The Standards of weights and Measures Ordinance, 1982 (Ordinance No. XII of 1982). The Bangladesh Standards and Testing Institution (Amendment) Ordinance, 1988 (Ordinance No.
XI of 1988). d. e. f. g. The Standards of weights and Measures(Amendment) Act, 2001 The Bangladesh Standards and Testing Institution Employee Service Rules, 1989. The standards of weights and Measures Rules, 1982 (as Amended, 2006) The Bangladesh Standards of Weights and Measures (Packaged commodities) Rules, 2007
Regulations: a. b. c. d. The Bangladesh Standards and Testing Institution Employee Service Rules, 1989. The Bangladesh Standards and Testing Institution Rules 1989. The Standards of Weights and Measures Rules 1982. The Bangladesh Standards and Testing Institution Employee (Pension & Gratuity Rules 2002).
...........BSTI performs its responsibilities through 6(six) wings. Each wing is headed by a Director. The wings are as follows
In 1985 Bangladesh Standards & Testing Institution comes into being through an Ordinance (Ordinance XXXVII of 1985) with the merger of Bangladesh Standards Institution and the Central Testing Laboratories. BSTI performs its responsibilities through 6(six) wings. Under these 6 wings there are 21 divisions/sections working as shown in the list 1. Standards Wing: a. Preparation Work b. Publication Activities c. Library, Documentation & Technical Information (2) a. b. c. (3) a. b. Physical Testing Wing: Electrical & Electronics and Engineering Civil, Physical and Mechanical Engineering Textile below:
(4)
Metrology Wing: a. Legal Metrology b. Metrology Lab and Training c. Industrial and Scientific Metrology
(5)
Administration Wing:
a. Administration b. Finance/Accounts c. Planning and Development d. Procurement and Stores e. Legal affairs
Wings of BSTI
1 .STANDARD WING
Technical / Sectional Committees The Technical / Sectional Committees are appointed by the divisional committees of the BSTI, responsible for preparing the Bangladesh Standards. There is 73 such Technical / Sectional Committees, each consists of one Chairman and a number of experts in respective fields. Specialized Committees The specialized committees are ad-hoc teams formed by the relevant Technical Sectional Committees. The Stages of Evolution of a Standard Flow Chart of Preparing the Standard
Services are offered to the manufacturers, researchers and library users to facilitate their access to information.
2.Physical Testing Wing: i)Electrical, Electronics and Engineering Laboratories: The electrical, electronics and engineering laboratories perform the following tests: -Cables Tests: This subsection performs the inspections and tests indicated in the standards applicable to cables up to 11 kV underground low frequencies cables and prepare tests reports on them. - Lighting Equipments Tests: This subsection is in charge of the inspections and tests as per Bangladesh Standards for sockets, fixtures, ballasts, bulbs, lamps, circuit breakers, switches and other lighting
components and enameled winding wires and preparing reports on the results of these inspections and tests.
- High Voltage Tests: With capability to perform all tests required in the relevant standards for switching equipment up to 50 kV, this subsection is in charge of low and high voltage switches, breaker, power and measurement transformers, power capacitors, single phase motors, insulators and cables. ii) Civil, Physical and Mechanical Engineering Laboratories: Ceramic tiles, porcelains, sanitary fittings (sinks washbasins, toilet bowls, urinals, bathtubs etc.) and other physical, mechanical products are inspected and tested in these Laboratories. -Cement laboratory dealing with the cement (27 products), limestone, sandstone, aggregates, reinforcement bars and white cement. -Test of wooden building elements; -Test of condoms; -Test of M. S. Plate, Angle, Cast iron pipe, PVC Pipe, Safety matches, Safety razor blade, Ball point pen, Conveyor belt, Steel trunk, Boot, Shoe, Paper, G.P & CGS sheet, Transmission belt, Rubber, Tea chest, Gas Mantles, Helmets, Bicycle tyre & Tubes etc. iii) Textile Laboratories: This laboratory is equipped to create the required atmospheric conditions having following facilities: -Determination of Micronaire value, fiber length and foreign matter in cotton, wool and manmade fibers; -Tensile strength, yarn number, irregularity, appearance index, twist tests and other analysis in yarns and threads.
-Water and air permeability, abrasion resistance, bursting strength, tensile strength, colour fastness, rubbing resistance and other tests in fabrics and textile products
3. Chemical Testing Wing: Industrial analysis of organic and inorganic materials, Chemical & reagents.
- Analysis of petroleum and petroleum products such as BSTI chemical testing Laboratory service is provided by its Central Laboratory in Dhaka as well as by three regional Laboratories in Chittagong, Khulna and Rajshahi. BSTI Chemical Laboratories consist of two divisions: i). Chemical Division ii). Food and Bacteriological Division iii). Chemical Laboratory: Chemical Division The Chemical Laboratories are well equipped with modern Instruments. The Chemical Laboratories provide service support in - Wet Chemical analysis for analytical determination. Fuel oil, Diesel oil, Lubricating oil and Mobil etc. - Soap and Detergents, Pulp & Paper, Gum-Glue, Leather products, Chemical Fertilizer etc. - Metal testing facilities including Gold. - Cement and other building materials testing facilities.
Food and Bacteriological Laboratory: -Analysis of Cereal & Bakery products such as Wheat & Wheat Products, Biscuits, Noodles, Instant Noodles, Lachsa Shemai, Chips & Crackers, Chanachur, Toffee & Lozenges etc. -Analysis of processed Fruit products and Fruit Drinks such as Pickle, Jam-Jelly, Sauce, Chutney, Soft Drinks, Milk & Milk Products (Ice-Cream, Butter) etc. -Bacteriological analysis such as Total plate count, Coli form count, E-coli, Yeast & mould count, - Pathogenic micro organism for Drinking and Mineral water, Soft drink, Milk & milk products, Sauce, Chutney, other Food & Cosmetics etc. Chemical Laboratory: BSTI Chemical Testing laboratories have been equipped with modern testing equipments. The laboratories are capable for identification and qualification of harmful materials as well as desired parameters in food and chemical products. BSTI Testing Wing have prepared a Quality Manual for its laboratories as per ISO/IEC 17025:2005. BSTI laboratories have mandate to implement the quality management system in its all activities right from receipt/collection of testing items till the reporting and submission of the test results to customers. 4. Certification Marks Wing (Quality Assurance and Certification activities) The certification mark (CM) is a mark that attests that the product or service is in conformity with the specific standard. Once this attestation is done by a recognized body like BSTI, the buyer procures the goods bearing the certification mark with greater degree of confidence. The existence of the standard mark on products, certified under this scheme, enables the consumers to distinguish a quality product from an untested/substandard product in the market. Holder of the CM is authorized to use the following BSTI logo on his product:
BDS: 1240:2001 (This is an example of using BSTI Certification Mark for a product named Drinking Water conforming to Bangladesh Standard BDS 1240:2001)
Legal basis Bangladesh Standards and Testing Institution (BSTI) operates the certification marks scheme, under which the manufacturers /importers are licensed to use the standard mark on goods produced / imported by them in conformity with the relevant Bangladesh Standard (BDS). This scheme is governed by the Bangladesh Standards and Testing Institution Ordinance, 1985 and Bangladesh Standards and Testing Institution (Amendment) Act, 2003 and the regulations made there under. The scheme covers industrial and agricultural processed products but excludes drugs and pharmaceuticals (Administered by separate authority). To provide quick services to the applicants and licensees, BSTI operates through 5 regional branch offices besides the head office to take care of certification marks function.
PROCEDURES FOR OBTAINING CM LICENSE AND REQUIRED RELATED
1) 2) 3)
Submission of application in BSTIs prescribed Form (item wise). Deposition of Tk. 50/- for new and Tk. 25/- for renewal as application fee. On receipt of application with necessary documents if found correct after scrutiny, the
factory inspection and sample collection is done and an inspection report is prepared. 4) Deposition of sealed samples in BSTI or its accredited laboratory with fees for testing by the applicant. 5) 6) Testing of collected samples in BSTI Laboratory or any laboratory accredited by BSTI. Issuance/renewal of a license is considered when the inspection & sample testing report is found consistent with the relevant BDS. License is issued on payment of marking & license fees.
7)
New/renewal of licence is rejected if the sample fails to comply with the relevant standard. In that case, the applicant is required to apply afresh for collecting samples after development of product quality.
8)
Marketing of products under list of mandatory items before getting CM licence is completely banned and punishable offence.
9)
The Package/label shall bear the following information: i) ii) iii) iv) v) vi) vii) viii) ix) x) xi) Name of the product and its brand Grade & type Net weight Batch/Code No. Name and address of the producers/importers Ingredients (If applicable) Date of production Date of expiry Standard Mark with relevant BDS No. Maximum Retail Price Address of the original producer (in case of imported goods).
[N.B. Declaration should be made on the label/package if additional information according to the relevant BDS is required to include.] 5. Metrology Wing:
Metrology is the science of measurement. Measurements and metrology are essential to nearly all aspects of human endeavor, as they are used in activities ranging from production control, the measurement of environmental quality, the assessment of health and safety, and the testing of the quality of materials, food and other products to assure fair trade and consumer protection. Metrology is the science of correct and reliable measurement.
Metrology may be put into following four categories: Scientific Metrology - development of primary measurement standards and their maintenance (highest level). Industrial Metrology - proper maintenance and control of industrial measurement equipment including calibration of instruments, measurement standards and production and testing processes. Legal Metrology - verification of instruments used in commercial transactions, according to criteria defined in technical regulations. Chemical Metrology: Metrology in Chemistry, commonly known as Chemical Metrology, is the science concerned with studying and providing the basis for comparability of chemical measurements and their traceability.
6. Administration Wing:
Administration wing provides the logistic and supports services for the BSTI. These include; appointment, promotion, personnel management, training, budget preparation and maintenance of accounts, legal matters, stores & purchases and others matters related to the establishment including planning & development. The sanctioned strength of BSTI is 474, out of which 267 are officers and 207 are staff.
Budget
BSTI prepares its budget on the basis of Government grant-in-aid and its own income. BSTI earns revenue from the following sources: Certification Marks (CM) fees Testing fees Metrology receipts Sales of standards
Manpower
At present the sanctioned strength of BSTI is 578, out of which 298 officers and staff are working and 280 posts are vacant. Initiative has already been taken to fill up the vacant posts gradually.
Development Activities
Bangladesh Standards and Testing Institution (BSTI), the national standards body was established in 1985 through merger of Central Testing Laboratories (CTL) and Bangladesh Standards Institution (BDSI). Neither BDSI nor CTL took up any development project during the period 1972-1980. However in 1980-85 two projects were taken up by the defunct organization and both the projects were completed in 1986.
Keeping in view that Standardization, metrology, testing and quality control in the industrial spheres are the basic pre-requisite of the infrastructure necessary for sound economic development of the country; the Government of Bangladesh has established the Bangladesh Standards and Testing Institution (BSTI). The Institutions task is to prepare Standards for all articles, products, methods and services. The Institution can bring any product under BSTIs Compulsory Certification marking after approval of the Govt. A regulation has already been notified by special Regulatory order named BSTI Regulation 1989 for this purpose. The BSTI marks cannot be used under any circumstances by others without approval in advance from. The activities of BSTI have now been increased manifold. Awareness regarding quality of consumable goods and services has been growing among the mass people. In the meantime the laws of BSTI have been amended by the government.
and various foreign agencies are conducted maturing the BSTI's policies of relation with all organizations abroad like ISO, IEC, ITU, WTO, OIML, BIPM, APMP, ITC, CAC etc.
The abbreviation stand for ISO= International Standard Organisation. BIPM = Bureau International des Poids et Mesures (International Bureau of Weights and Measures; France) IEC = International Electrotechnical Commission
OIML = Organization Internationale de Mtrologie Lgale (International Organization of Legal Metrology) APM = Association for Project Management (APM)
The institution likewise maintains an active participation with the SAARC standing committee on standards, metrology, testing and quality. Chamber of commerce and industries disseminates information on the seminars and symposia organized by these organizations and BSTI ensures, whenever possible, the dispatch or delegations to these events.
The BSTI maintains relations with BIPM, OIML, APMP, WTO, ITC, codex A.C. of FAO and other international and regional organization.
Quality control and information experts have been brought to the institution, using opportunities offered by the UNDP, BSTI experts attend meeting, seminars and workshops arranged and sponsored by WTO, ITC, SIDA of Sweden, ISO, PRODEC of Finland, INBAR, APMP, CSC, and PORIM etc. BSTI is a P-member (participating member) of 5 technical committees such as- TC 120 Leather, TC 120/SC 1- Raw hides and skins, including pickled pelts, TC 120/SC 2 Tanned leather, TC 120/SC 3 Leather products, TC 207/SC1 Environmental management systems and O-member ( observer member) of 4 technical committees such as- TC 157 Mechanical contraceptives, TC 207 Environmental management, TC 216 Footwear, TC 219 Floor coverings. BSTI is also a member of IEC affiliate country programme.
Objectives:
To establish BSTI Regional Office cum laboratories in Sylhet and Barisal division for strengthen the Metrology and Certification Marks activities. To enhance the capabilities of BSTI Regional Offices at Sylhet and Barisal with procurement of modern & sophisticated equipments for testing and metrology Laboratories, procurement of vehicles for market verification, inspection, and mobile courts.
2. Modernization of BSTI through Procurement of Sophisticated Equipment & Infrastructure Development of Laboratories for Accreditation.
Estimated
Source(s) of GoB, Japan Debt Cancellation Fund (JDCF) financing Implementation January 2009 - December 2011 Period
Objectives:
To construct and refurbish laboratories for accreditation. To procure sophisticated equipments for different laboratories. To upgrade laboratories in Headquarter & Chittagong Regional Office for creating accredited facilities of calibration, testing and certification. To ensure accredited quality of the exportable products from Bangladesh. To ensure accredited quality products to the customer.
3. Barrier Removal to the Cost-Effective Development Implementation of Energy Standards & Labeling (BRESL). Estimated Cost TK :1863.00 (GoB- 1408.0, PA 455.0) lakh July 2010 - June 2014
and
of GEF, GoB
Objectives:
The objective of the project is to achieve the removal of barriers to the development and effective implementation of energy efficiency standards and labeling programs in the region, thereby facilitating the transformation of regional product markets of targeted energy consuming appliances, equipment and lighting products.
Major Costs Management Charge Tk. 109.48 lakh Consultancy Sub construct Tk. 99.75 lakh Tk. 79.60 lakh
Estimated Cost
7291.51 (GoB6155.00)
1136.51,
PA-
Objectives:
Component -1: Developing Food Testing facilities in BSTI Establishment Food Testing with modern & sophisticated equipment for that laboratory.
Component -2: Establishing Gold Testing facilities in BSTI Establishment Gold testing lab with modern & sophisticated equipment for that laboratory. Component -3: Establishing Cement and Brick Testing facilities in BSTI Establishment Cement and Brick testing lab with modern & sophisticated equipment for that laboratory. Component -4: Assistance in Traceability & Accreditation to BSTI To achieve traceability in calibration services from BSTI Metrology Laboratory up to S.I units through NPL India. To achieve recognition of the licenses issued by BSTI for Product Certification.
Major Costs Construction Tk. 114.00 lakh Equipment purchase Tk. 4675.90 lakh
Mandatory Scheme
15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. 51. 52. 53. 54. 55. 56. 57. 58. 59. 60.
Honey Suji (Semolina) Canned & Bottled Fruit Pasteurized Milk Fruit Cordial Chips/Crackers Sauce (Fruit or Vegetable) Chanachur Tomato Paste Lachha Semai Pickles Soft Drink Powder Canned Pineapple Banaspati Tomato Ketchup Instant Noodles Infant Formula Processed serial based food for infants &Young Children Milk Fat Products Edible Sun Flower Oil Butter Mosquito Coil Milk Powder and Cream Powder Malathion 57% (W/V) (Emulsifiable Concentrate) White Bread Plywood for General Purposes Biscuit Plywood Tea-Chest Lozenges Safety matches in boxes Toffees Wheat Bran Black tea definition Condensed Milk and Condensed Skim Milk Liquid Glucose (Glucose Syrup) Refined Palm Oline Dextrose Monohydrate Yoghurt and Sweetened Yoghurt Maida Curry Powder Wheat Atta Fortified Soybean Oil Carbonated Beverages Fortified Edible Palm Oil Noodles Refined Sugar
120.
121. 122.
(C) Insulated Flexible Cords (Part-3) Requirements for PVC Insulated Flexible cords (d) Insulated Flexible Cords (Part-4) Flexible cords Insulated with varnished glass fibre. (e) Insulated Flexible Cords (Part-5) Methods of test. (f) Insulated Flexible Cords (Part-6) Methods of test. Three phase Induction Motors Power Cables with extruded insulation and their accessories for rated voltage from 1kv up to 30kv 1. Part 1 Cables for rated voltage of 1 kv and 3 kv 2. Part-2 Cables for rated voltage from 6kv up to 30 kv 3. Part-3 Test requirement of accessories for 6kv up to 30 kv (a) Lead acid starter batteries (Part-1) General requirements and methods of test. (b) Lead acid starter batteries (Part-2) Dimensions of batteries and dimension and marking of terminals. (c) Lead acid starter batteries (Part-3) Dimension of batteries for heavy commercial vehicles. Porcelain Insulator for overhead power lines with a nominal voltage Up to and including 1000 V Electricity Metering Equipment (AC) Particular Requirements (Part-11), Electromechanical Meters for Active Energy (Class 0.5. 1 and 2) Switches for household and simillar fixed electrical installation Part-1 General requirement Self-Ballasted Lamps for General Lighting ServicesPerformance Requirements Electronic Ballasts for Tubular Fluorescent LampsPerformance Requirements Cut-Out Switches (Main Switches) Ceiling Roses Electronic Type Fan Regulators Ballast for Tubular Fluorescent Lamps performance requirements Electric Irons for household or similar use methods for measuring performance PVC Insulated Cables(non amoured for electric power and lighting) Tungsten Filament Lamps for domestic and similar general lighting purposes performance requirements Electric circulating Fans & Regulators (ceiling and deck head fans, pedestal fans & table/cabin fans within built regulators)
123.
124. 125.
126. 127. 128. 129. 130. 131. 132. 133. 134. 135. 136.
137.
Primary Batteries: 1. 2. 3. 4. 5. Part-1 General Part-2 Physical and Electrical Specification Part-3 Watch Battery Part 4 Safety and lithium Batteries Part-5 Safety of Batteries with Aquas Electrolyte
138.
Insulators for overhead lines with a nominal voltage over 1000v 1. Part-1 Ceramic or glass Insulator units for ac systems-definitions, test methods and acceptance criteria 2. Part-2 Insulator strings and insulator sets for ac systems-definition, test methods and acceptance criteria
139.
Sl. No 140. 141. 142. 143. 144. 145. 146. 147. 148. 149. 150. 151. 152. 153. 154.
Name of the products Mild Steel Pipe and G.I. Pipe Protective Helmets for Scooter & Motor Cycle Riders Safety Razor Blades Sanitary ware appliances Specification for Unplastisized Polyvenile Chloride (PVC-U) Pressure Pipes for Portable Water supply Steel for the Re-enforcement of Concrete (Part-1 & Part-2) G P Sheet (with Corrugation) Portable Fire Extinguisher Gas Mantles Bi-cycle Rim Bitumen Road Emulsions (Anionic and Cationic) Cement part 1 Composition. Specifications and Conformity criteria for common Cement Common Building Clay Bricks Ceramic Tiles Tableware made of urea molding compound
Make the development, manufacturing and supply of products and services more efficient, safer and cleaner.
Facilitate trade between countries and make it fairer. Provide governments with a technical base for health, safety and environmental legislation, and conformity assessment.
Safeguard consumers and users in general, of products and services. Make life simpler by providing solutions to common problems.
The two most well known standards of are ISO 9001 and ISO 14001 . ISO 9001 helps organizations to implement quality management. ISO 9001 provides the standards what the organizations must do to manage processes affecting quality of its products and services to ensure quality and meet the satisfaction of customers and other stakeholders. ISO can be applied to construction, engineering, health care, legal and other Professional services.
ISO 14001 helps organizations to implement environmental management. ISO 14001 gives the requirements for what the organization must do to manage processes affecting the impact of its activities on the environment. overall business impact the environment. It addresses how the
ISO Policy:
ISO sets on some policies which are ISO/IEC/ITU common patent policy At its meeting in March 2006, Council approved a common patent policy between ISO, IEC and ITU and requested that this be supplemented by common implementation guidelines and a common patent statement and licensing declaration form. Each record of the database contains the following 11 data elements: The number of the International Standard to which the Patent Statement refers Domain: This indicates in certain cases to which the International Standard belongs, The identification number assigned to the Patent Statement communicated to ISO. The organization/company that holds the patent and its contact address. Tel. No., Fax No. and e-mail address of the organization/company
URL: Web site of the organization/company. The title of a patent, if given, in an organization's communication to ISO. Patent Number: The number of the patent cited in the communication to ISO. Patent ITU reference The name of country in which the patent has been obtained. Date Patent Statement Received: Declaration was received at the ISO Central Secretariat.
Copyright All ISO publications are protected by copyright. Therefore and unless otherwise specified, no part of an ISO publication may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, microfilm, scanning, without permission in writing from the publisher. Public access Most ISO members have some form of public review procedures for making proposed work items and draft standards known and available to interested parties. Draft standards are also available for sale to interested members of the public who can provide input through the ISO member in their country. Public access Most ISO members have some form of public review procedures for making proposed work items and draft standards known and available to interested parties. The ISO members then take account of any feedback they receive in formulating their position on the proposed work item or on the draft standard. Voting For a document to be accepted as an ISO International Standard, it must be approved by at least two-thirds of the ISO national members that participated in its development. Appeals ISO national member bodies have the right of appeal to a parent technical committee on the decision of subcommittee. Appeals may relate to procedural, technical or administrative matters.
Review of International Standards (confirmation, revision, withdrawal) Committed and organized to the challenges of 21 st century Developing globally related International Standard in affair, responsive and efficient manner Promoting the implementation of International Standard Monitoring ISOs integrity and protecting ISOs image Taking into account the development dimension
ISO Strategy:
ISO has developed Strategic Plan for 2011--2015
ISO deliverables meet customer needs In each sector that ISO addresses, business, government, consumers and other stakeholders recognize and rely on ISO as the leading platform for the development and dissemination of globally relevant solutions. Ensure that ISO deliverables are solutions-oriented and create substantial value for standards users, meeting customer needs in terms of type of deliverable, quality of content, clarity, format and access Design and develop more advanced electronic deliverables making the content of standards accessible to users in relevant formats and media Promote and encourage the implementation of ISO standards to maximize benefit to standards users and learn from market experience to further improve the global relevance and uptake of ISO standards Develop a coherent, modular system of management systems standards that support lean and cost-effective implementation, based on the views of users Ensure that ISO standards and guides relating to conformity assessment practices
ISO standards promote innovation and provide solutions to address global challenges ISO standards incorporate state-of-the-art knowledge of relevance to standards users and are broadly used to address the global challenges of the 21st century
Reinforce ISOs ability to address global challenges by identifying, prioritizing and developing International Standards that anticipate and meet market and society needs
Provide and promote International Standards as instruments that support technological change, process improvement and technology transfer among sectors and across borders
Actively develop links between standards and research and development to foster innovation by utilizing the ISO members network
The capacity and participation of developing countries in international standardization is significantly enhanced Participation of developing countries in international standardization is essential to ensure the global relevance of ISO standards and to contribute to developing countries access to world markets, technical progress and sustainable development. ISO succeeds in enhancing developing country participation through processes, programmes and tools which assist them in building their standardization capacity, engage national stakeholders, participate effectively in technical work and implement International Standards. Identify the successful measures that have the potential to expand standardization capacity building, technical assistance and training, facilitation of participation in standards development and dissemination of standards content and incorporate them into the new Action Plan for developing countries for the period Implement the Action Plan for developing countries 2011-2015 Include in ISOs strategic priorities the standardization fields of key interest to developing countries Encourage membership in ISO and help national standards bodies Strengthen ISOs cooperation with regional economic communities
ISO excels in reaching out to and engaging stakeholders Active involvement in the ISO standards development process of industry, government, consumers and other stakeholders is essential and ensures the relevance, quality and use of ISO standards. Through the national members, ISO ensures the engagement of all relevant stakeholders, facilitates their participation in standards development and recognizes their contribution Create the inter-liaisons among the various stakeholders groups Communicate standardization projects to stakeholders and using new technologies and tools Supporting engagement and participation of limited resources stakeholders ISO standards are voluntary Standards, developed in compliance with ISOs due process, from other types of standards or specifications Promote participation of government representatives
ISO fosters partnerships that further increase the value and efficient development of International Standards ISO effectively promotes and manages partnerships with international organizations, standards developing organizations, industry consortia, civil society and academia, to increase the value and the efficient development of International Standards Work more closely with IEC and ITU to align policies and coordinate activities, especially in areas of converging technologies, with a view to efficiently serving the needs of stakeholders and of the ISO constituency Strengthen the cooperation with existing and potential new partner standards developing organizations, with industry consortia, the scientific community and civil society, when such partner- ships add value to and increase the efficiency of the development of International Standards Further extend the close cooperation with intergovernmental organizations and international stakeholder organizations that can provide sound business knowledge in specific sectors or fields; identify the need for new ISO standards; and support their market
ISO and its processes are significantly improved ISO uses clear, transparent and rigorous procedures and implements optimal structures, systems and processes, to support the development of high quality deliverables that meet the needs of standards users. Ensure that the structure and governance of ISO are efficient and effective and support ISOs mission and vision. Create clear, closer links between high-level priorities and actual TC/SC work programmes Improve the efficiency and effectiveness of the standards development process with a view to increasing the quality and speed of development of ISO deliverables Ensure that TC/SC secretariats and chairs are assigned to those individuals and organizations that are in a position to be the most effective in achieving the goals of the ISO system Provide high quality training and support services to all participants in standards development and implementation, helping them to effectively participate and use standards Ensure that all stages of ISOs standardization process benefit from best practice IT support systems.
ISO and the value of voluntary International Standards are clearly understood by customers, stakeholders and the general public ISO communication to all categories of stakeholders, both in support of its members and through its information services and networking initiatives, has significantly raised the profile of ISO and led to an increased recognition of the importance of its activities. Intensify market under- standing and analysis, through cooperation with ISO members and improve on communication and promotion activities, with a view to extend ISOs reach and demonstrate value to users
Promote existing studies and develop new studies to demonstrate the economic and social benefits of International Standards to organizations, industries, the public sector and society
Develop communication material, publications and services for clearly identified target audiences that can be used by the ISO constituency. Special attention will be given to Web-based services, new media and communication platforms such as social networks
Strengthen the cooperation with education institutions at national and international levels, to develop and support curricula on standardization at all levels of education, and to include academias contribution, from the cutting edge of research and technology, in the standards development process.
Abbreviations
ISO = International Standardization Organization BSTI = Bangladesh Standards & Testing Institution
References.
A. Website of ISO. B. Website of BSTI. C. Total Quality Management,3/e,Prentice-Hall of India Private Ltd.
D. Total Quality Management, Organization, and Strategy, 2/e, Southwestern, Thomson Learning. E. Google.