SST Error List

Process
Main Main Main Main MainMenu MainMenu MainMenu MainMenu MainMenu SelectingUnit SelectingUnit SelectingUnit SelectingUnit RegisteringFirmware(NewROM) RegisteringFirmware(NewROM) RegisteringFirmware(NewROM) RegisteringFirmware(NewROM)

Message
Could not read the Set-Up file <bpchost.ini>. Could not read the Set-Up file <bpchost.ini>. Download module ended in error. Previous process is still running, or has ended in error. Not enough space on the selected HDD. Could not read the Set-Up file <DLM1.ini>. Failed to update the intial setting file <DLM1.ini>. Could not read system file <Config.sys>. Faled to update system file <Config.sys>. Could not read the Set-Up file <bpchost.conf>. Could not read the Set-Up file <bpchost.conf>. There is no information for selected interface. As necessary module is missing, cannot execute the job. Could not read the Set-Up file <bpchost.conf>. Could not read the Set-Up file <bpchost.conf>. Information file cannot find. No set-up file. No set-up file.

Description

Measure
Check to make sure that the program and the driver have been properly installed. Check to make sure that the program and the driver have been properly installed. Continue? Continue? Check to make sure that the program and the driver have been properly installed. Please re-select the port before restarting the PC. If there isn't system file <Config.sys>, re-install the program. Please re-select the port before restarting the PC. Check to make sure that the program and the driver have been properly installed. Check to make sure that the program and the driver have been properly installed.

Bpchost.cha file read error occurred. Bpchost.cha file exists. Out of drive space on the selected HDD. DLM1.ini file open error. Temporary file for update the "config.sys" file open error. Config.sys file read/open error. Config.sys file read/write error. Could not obtain set-up information from "*.conf" file. Could not obtain version information from "*.conf" file. Board folder exists, but no Version folders. Interface module activate error. Could not obtain set-up information from "*.conf" file. Could not obtain set-up information from "*.conf" file. No "*.ift" file in the NewROM folder.

Check to make sure that the program and the driver have been properly installed. Check to make sure that the program and the driver have been properly installed. File open error If you want to remove all the files in the NewROM folder and put the ROM data set again, click <Delete all the files in the NewROM folder> button. Verify if all the files were removed using Windows Exploreler. Check to make sure that the program and the driver have been properly installed. File open error Move the files in the selected folder using Window Exploreler.

There are more than two sets of ROM data in the NewROM folder. More than one information files exist. ROM data must to be registered one by one. Failed to remove the files in the NewROM folder Already registered. Could not read the Set-Up file <bpchost.conf>. File delete error. The file registered already.. Obtain version information from "*.conf" file. No information file (*.ift).

RegisteringFirmware(NewROM) RegisteringFirmware(NewROM) RegisteringFirmware(NewROM)

RegisteringFirmware(SelectedFolder) Information file cannot find.

RegisteringFirmware(SelectedFolder) There are more than two sets of firmware in the selected folder. More than one information files exist. Firmware must to be registered one by one. RegisteringFirmware(SelectedFolder) The information file contains more than two model name More than one set-up information items exist in the information (TGM). information file. RegisteringFirmware(SelectedFolder) The information file contains more than two unit name information More than one set-up information items exist in the (TGBN). information file. RegisteringFirmware(SelectedFolder) The information file contains more than two version information More than one set-up information items exist in the (RV). information file.

Process

Message

Description

Measure

RegisteringFirmware(SelectedFolder) The information file contains more than two registered model More than one set-up information items exist in the name information (RGM). information file. RegisteringFirmware(SelectedFolder) The information file contains more than two virtual font name More than one set-up information items exist in the information (VFONT). information file. RegisteringFirmware(SelectedFolder) The information file contains more than two real font name More than one set-up information items exist in the information (RFONT). information file. RegisteringFirmware(SelectedFolder) Model name information (TGM) is missing in the information file. RegisteringFirmware(SelectedFolder) Unit name information (TGBN) is missing in the information file. RegisteringFirmware(SelectedFolder) Version information (RV) is missing in the information file. RegisteringFirmware(SelectedFolder) Already registered. RegisteringFirmware(SelectedFolder) Could not read the Set-Up file <bpchost.conf>. RegisteringFirmware(SelectedFolder) Could not read the Set-Up file <bpchost.conf>. RemovingFirmware RemovingBackupData Could not read the Set-Up file <bpchost.conf>. Could not read the Set-Up file <bpchost.conf>. No "TGM" in the information file. No "TGBN" in the information file. No "RV" in the information file. The firmware registered already.. Obtain version information from "*.conf" file. Obtain version information from "*.conf" file. Obtain version information from "*.conf" file. Obtain version information from "*.conf" file. Check to make sure that the program and the driver have been properly installed. Check to make sure that the program and the driver have been properly installed. Check to make sure that the program and the driver have been properly installed. Check to make sure that the program and the driver have been properly installed.

Process
DLM1 main DLM1 main DLM1 main DLM1 main "*.ird" file read/send "*.ird" file read/send "*.ird" file read/send "*.ird" file read/send "*.ird" file read/send "*.ird" file read/send "*.ird" file read/send Obtain set-up information Obtain packet size Check support command Check support command Check support command Obtain user program version Obtain user program version Load ROM version select form

Message
Could not read the setup file <DLM1.ini>. Could not read the information file (*.ift). Could not read the setup file <bpchost.ini>. An error has occurred while data transfer. Cannot read the setup file (*.ird). Cannot read the setup file (*.ird). Cannot read the setup file (*.ird). Could not open the bi-Centronics interface. Cannot read the setup file (*.ird). An error has occurred while data transfer. No DLM1.ini file. "*.ift" file read error. No Bpchost.ini file.

Description

Measure
Check to make sure that the program and the driver have been properly installed. Check to make sure that the ROM data has been properly registered. Check to make sure that the program and the driver have been properly installed. Check to make sure that the ROM data has been properly registered. Check to make sure that the ROM data has been properly registered. Check to make sure that the ROM data has been properly registered. Check to make sure that the program and the driver have been properly installed. Check to make sure that the ROM data has been properly registered. Check to make sure that the computer and the copier have been properly connected. Check to make sure that the computer and the copier have been properly connected.

As information from main module is missing, Cannot start the job. Bpchost.cha file read error.

Set-up file read/send error. ECP mode end error. Set-up file open (binary mode) error. Not match the "*.ird" file name. Port open error. ECP mode switch error. Data-end command send error.

Both flash ROM write operation and backup operation are not Selected model is not supported. supported. The packet size information could not be obtained from the target. Packet size receive error. Response error Command error Could not read the list of commands. Cannot execute the command. Failed read operation. Could not read the setup file <bpchost.conf>. Response error. Command send error. Response error. Command send error. Response error.

Could not obtain version information from "*.conf" file. / Check to make sure that the program and the driver have been Tree-view error. properly installed. Could not the version information. Port open error. Check to make sure that the program and the driver have been properly installed. Check to make sure that the program and the driver have been properly installed. Check to make sure that the computer and the copier have been properly connected. Check to make sure that the computer and the copier have been properly connected. Check to make sure that the computer and the copier have been properly connected. Check to make sure that the computer and the copier have been properly connected. Check to make sure that the ROM data has been properly

Open Bi-centro and switch to ECP Could not initialize the bi-Centronics interface. mode Open Bi-centro and switch to ECP Could not open the bi-Centronics interface. mode

Open Bi-centro and switch to ECP An error has occurred in the bi-Centronics interface while Parallel port reset error. mode switching to ECP mode. Open Bi-centro and switch to ECP An error has occurred in the bi-Centronics interface while ECP mode switch error. mode switching to ECP mode. Open Bi-centro and switch to ECP The device ID does not match. mode Set Bi-centro timer/ECP mode Dwonload download-program Device ID error.

An error has occurred when setting the timer for the bi-Centronics Bi-centro driver timer setting error. interface driver. Cannot read the setup file (*.ird). Bi-centro open error.

Process
Program download Program download Program download Program download Read "*.prg" file

Message
Downloading of the logical block has ended in error. Erasing of -th logical block has been ended in error.(Status=0x) Could not read the program file (*.prg). The quantity of DIMMs is wrong. Could not read the program file (*.prg).

Description
registered. Logical block/communication error. Response error. Not match the "*.prg" file names. DIMM count is wrong. "*.prg" file open error.

Measure
Check to make sure that the computer and the copier have been properly connected. Check to make sure that the computer and the copier have been properly connected. Check to make sure that the ROM data has been properly registered. Check to make sure that the ROM data has been properly registered. Check to make sure that the computer and the copier have been properly connected. Check to make sure that the computer and the copier have been properly connected. Check to make sure that the computer and the copier have been properly connected. Byte size return = Check to make sure that the computer and the copier have been properly connected. Check to make sure that the computer and the copier have been properly connected.

Data receive/Hold ECP reverse An I/O error has occurred in the input HOLD setting of the Read-hold release error. mode bi-Centronics interface. Data receive/Hold ECP reverse A timeout error has occurred in the bi-Centronics interface. mode Data read timeout with ECP mode.

Data receive/Hold ECP reverse An I/O error has occurred in the input HOLD setting of the Reverse-hold error. mode bi-Centronics interface. Data receive/Hold ECP reverse The input byte notation for the bi-Centronics interface is wrong. mode Not match the byte count.

Data receive/Hold ECP reverse An I/O error has occurred in the input HOLD setting of the ECP mode setting update error. mode bi-Centronics interface. Data receive/Release ECP reverse An I/O error has occured in the bi-Centronics interface. mode Data I/O error.

Data receive/Release ECP reverse An error has occurred while switching to the boot program of the Response error. mode built-in ROM. ROM writing ROM writing Obtain and verify checksum Obtain and verify checksum Obtain and verify checksum Obtain model checksum information Could not read the information file (*.ift). An I/O error has occured in the bi-Centronics interface. The response data is not correct. "*.ift" file read error. Error with the switch to the boot-program Not match the respond command and send command. Check to make sure that the ROM data has been properly registered.

An undefined command response has been recieved.(Response Respond an undefined command. code=FFFF) An error has occurred when setting the timer for the bi-Centronics Bi-centro driver timer setting error. interface driver. and The packet size is not correct. A write error has occurred for the storage file. Packet size is bigger than 1048576. Temporary file data write error. Check to make sure that the computer and the copier have been properly connected. Check to make sure that the computer and the copier have been properly connected. Check to make sure that the computer and the copier have been properly connected.

Upload Bakcup data Upload Bakcup data

An error has occurred when setting the timer for the bi-Centronics Bi-centro driver timer setting error. interface driver.

Error Code
11 12 13 15 14 16 17 18 31 32 41 42 44 46 50 62 66 68 71 74 43 45 65 67 70 73 47 48 49 61 63 64 69

Process
Obtain set-up information from Main module. Obtain set-up settings from the Bpchost.ini file. Obtain set-up settings from the DLM2.ini file. Update port information in the DLM2.ini file. Obtain data from the information file. Serial port open Obtain CTS flag. Obtain DSR flag. Obtain version information from bpchost.conf file. Obtain version information from bpchost.conf file. Bit rate adjust command send/respond. Bit rate adjust command send/respond. Wait AA response. Erase flash ROM. Down load program file sending Program file down load check. Flash ROM data write Flash ROM data write Flash ROM data write Flash ROM checksum check Wait AA response. Erase flash ROM. Flash ROM data write Flash ROM data write Flash ROM data write Flash ROM checksum check Erase flash ROM. Down load program file sending Down load program file sending Program file down load check. Program file down load check. Flash ROM data write Flash ROM data write

Message
As information from main module is missing, cannot start the job. Could not read the <bpchost.ini> file. Could not read the <DLM2.ini> file. Could not read the <DLM2.ini> file. Could not read the <*.ift> file. RS232C port could not be opened. Check cable connection. CPU type unmatch. Could not read the <Bpchost.conf> file. An error has detected in <Bpchost.conf> file. Wrong model

Measure

Remarks
Obtain set-up information from Main module. Obtain set-up settings from the Bpchost.ini file. Obtain set-up settings from the DLM2.ini file. Update port number in the DLM2.ini file to selected number. Obtain data from the information file.

If the other programmes are running with the Serial port open RS232C port, quit all of them. Obtain CTS flag. Obtain DSR flag. Fail to obtain version information from bpchost.conf file. Restart the Service Support Tool and try again. Bpchost.conf file open error.

Serial communication adjustment was not completed within the If the Load LED of the connection cable is OFF, Time out error. specified time. press the Start/Stop button and try again. An error has occurred in communication. An error has occurred in communication. An error has occurred in communication. An error has occurred in communication. An error has occurred in communication. An error has occurred in communication. An error has occurred in communication. An error has occurred in communication. An error has occurred in communication. Check cable connection. Check cable connection. Check cable connection. Check cable connection. Check cable connection. Check cable connection. Check cable connection. Check cable connection. Check cable connection. Received byte three times are not H'00. Received byte is not &HAA Received wrong data. Received wrong echo back data. Received byte is not &H10 Received wrong data. DTC code response is wrong. DWC code response is wrong. Received byte is not &H13. Time out error. Time out error. NDT code response is &HFF. DTC code response is &HFF. DWC code response is &HFF. Response is &HFF. Response is &HFF. No "*.ird" file. Echo back is &HFF.

There was no response from the board within the specified time. Check cable connection. There was no response from the board within the specified time. Check cable connection. There was no response from the board within the specified time. Check cable connection. There was no response from the board within the specified time. Check cable connection. There was no response from the board within the specified time. Check cable connection. There was no response from the board within the specified time. Check cable connection. Could not erase the flash ROM. Could not read the <*.ird> file. The download control program transfer was not completed Check cable connection. within the specified time. Cannot start the download control program. An error has occurred in the writing operation of the download cotrol program. Could not read the <*.prg> file. An error has occurred in transferring the data writing to the flash ROM.

Restart the machine and the computer then try Response is &HFF. again. Wrong checksum. No "*.prg" file. DTC response packet data checksum error.

Error Code
72 75 Download result

Process
Flash ROM data write

Message
Could not write data to the flash ROM. Checksum obtained after writing operation did not match the correct value.

Measure

Remarks
DWC response Flash ROM writing error. CurrentStatus = "Error"

Error Code
001 002 003 011

Meaning
File open error File read error DeviceID check error Model name check error

Cause

Remarks

Network Parallel iR1600 Connecti Port /2000 on iR Connection Series Unit iR Unit

(1) Path name does not exist or (2) too many other files are already If another program is open, exit the program and try again. open, so no more files can be opened. File does not exist. When the MFG and MDL acquired from the target do not match the If there are no related keywords in the information file or DLM3.ini, DID_MFG and DID_MDL in the information file, respectively then this check will not occur. This error will not occur in this case. When the model name acquired from the target does not match the Check processing method. The model name acquired from the model name selected by the user target (TGM) is converted to the user model name (RGM) via the conversion table (in bpchost.ini). Generally, conversion is one-to-many. The check result is a match if any one of the multiple converted RGMs matches the model name selected by the user. The selected unit does not exist. Download mode has not been set. The selected firmware is not the same as the target firm. The selected firmware is not the same as the target firm. The selected drive does not exist. Select the correct unit. Set the target to download mode. Reselect the correct firmware. Select the correct firmware. Verify the firmware and continue processing. Select the correct drive.

012 013 014 030 031 032 033 034 035 040

Connection error Firmware mismatch Firmware mismatch Specified drive does not exist

Insufficient free space on specified drive File creation was attempted, but was not possible due to insufficient free Increase free drive space through measures such as deleting drive space. unneeded files. File creation error File name not specified No media Write protection File could not be created because the specified path name already exists Delete the specified path. Specify a different path. The file name is not specified. Removable media is not inserted. Media is write-protected. Specify the correct file name. Correctly insert the removable media. Release the media's write-protection. Update the contents of bpchost.cha for the system file download after system region formatting, and the RUI content download operation command after this download

Connection file (bpchost.cha) creation No delete permission for the connection file error Internal error

050 090 091 092 093 100

Program bug (overflow) etc. Wrong data received from the target can Report to the contact address. Reconfirm the connection also cause this error. environment. Logical error in the received packet data The data length inside the received packet data was 0 or less The target code and response code match check pass

Packet reception length error Target code error Response code error Communication port open error

The target code before sending and the target code after receiving did Either sending or receiving has failed. In particular, if the received not match target code is 0, this may be due to a reception time out occurring. The request code before sending and the response code after receiving The target code match check passes did not match The port is still opened from the previous execution due to an operation Restart the PC and target. such as forced quitting. Another possibility is that the communication driver is either not installed or not loaded. Also, another program might be using the port. If this occurs repeatedly, check the port (hardware). If this occurs repeatedly, check the port (hardware). Only when BITRONIC is used

101 102 103 104 105

Communication port close error Communication port write error

ECP mode switch error

Failed to switch from compatible mode to ECP mode. Either the PC Only when BITRONIC is used, verify the BIOS. Redo the SST

Error Code

Meaning

Cause
Centro chip does not support ECP, or the BIOS and Centro driver setup. settings have an error.

Remarks

Network Parallel iR1600 Connecti Port /2000 on iR Connection Series Unit iR Unit

106 107

Compatible mode switch error Compatible mode switch error

Failed to switch from ECP mode to compatible mode

Only when BITRONIC is used

Failed to switch from ECP mode to compatible mode. Has almost the Only when BITRONIC is used same meaning as 106, but does not depend on the ECP mode direction state, and forces a switch to compatible mode. Failed to acquire DeviceID. Failed to set the communication timeout value, or the wait count value (in the case of BITRONIC) Failed to acquire the current communication timeout value or wait count value (in the case of BITRONIC) Only when BITRONIC is used Only when BITRONIC is used

108 109 110 111 112 113 115 116 117 120 121 122 123 124 125 127 128 130 131 132 140 141 145 146 147 150

DeviceID acquisition error Timeout value setting error Timeout value acquisition error ECP reverse mode release/hold setting error ECP reverse acquisition error mode release/hold

Undefined command error Undefined unit error Unexecutable command error Context error Checksum error Write error Internal error Operation cannot be continued

The response code in the received packet was FFFF The response code in the received packet was FFFE The response code in the received packet was FFFD

The target detects the error The target detects the error The target detects the error The target detects the error The target detects the error

An error has occurred while writing to the hard disk

The target detects the error Reserved (unused) The target detects the error

Target ID mismatch.

Connect to the correct model. Select the correct model. Status from the target (not an error) Status from the target (not an error) User operation

FTYPE mismatch error No valid system present Checksum error Communication timeout Timeout Write timeout Connection error Hard disk format unsupported error

The downloaded font is not supported by the system.

Verify the supported font type (described in the information file's "FTYPE")

No valid system existed when the font was downloaded (after hard disk Download a valid system that supports the selected font. formatting, for instance). Communication failure. Communication failure. Communication failure. Communication failure. Failed to connect to the TCP/IP socket The installed hard disk model name, partition information, and other Verify the connection between the PC and target, and execute again. Verify the connection between the PC and target, and execute again. Verify the connection between the PC and target, and execute again. Verify the connection between the PC and target, and execute again. Only for TCP/IP connection

Error Code
200 201 202 203

Meaning

Cause
information is not included in the information file (*ift).

Remarks

Network Parallel iR1600 Connecti Port /2000 on iR Connection Series Unit iR Unit

DLM0 interface error Setting file error DLM0 launch error DLM0 setting file error

Could not open the interface files (bpchost.cha and bpchost.conf) for the bpchost.cha, bpchost.conf DLM0 Could not open either DLM3.ini, DLM4.ini, or DLM5.ini Could not launch bpchost.exe Could not open bpchost.ini dlm3.ini, dlm4.ini, dlm5.ini bpchost.exe bpchost.ini