E5-E6 CIVIL

Overview of Telecom Services

WELCOME
This is a presentation for the E5-E6 CIVIL Module for the Topic: Overview of Telecom Services

Eligibility: Those who have got the upgradation from E5 to E6.

This presentation is last updated on 21-3-2011. You can also visit the digital library of BSNL to see this topic.

For internal circulation of BSNL only

Agenda
1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0 11.0 12.0 13.0 14.0 15.0 16.0 Introduction Landline Value Added Services Intelligent Network Services Multiplay Audio Conferencing Video Conferencing Short Message Service Online Billing Enquiry and Payment Centrex Service Answering Machine Service 12555 Service GSM NGN Wi-MAX CDMA 3G

Introduction
BSNL is the largest telecom Service Provider for Basic Telephony services through its local and TAX exchanges. Main services offered by BSNL are speech, data , audio and video and internet services through PSTN, ISDN, Dialup Internet, Broadband, Intelligent Network (IN), Mobile Networks etc., Supplementary services offered by PSTN includes: Abbreviated Dialing, Call Waiting, Hot line, Call Transfer , Automatic wake-up reminder, Calling Line Identification, etc.,

Services offered By ISDN

Main services offered by ISDN includes:
Normal Telephone and FAX Digital Telephony Data Transmission and Video services

Supplementary Services Supported by ISDN includes:

CLIP Multiple Subscriber Numbers Call waiting Call Hold etc.,

Value Added Services

Landline Value Added Services (VAS): These include: -Internet Facility. It is provided through out the country (except Delhi and Mumbai). BSNL provides the following types of internet connections for internet access: PSTN dial up access ISDN dial up access Account free Internet Dial up access based on CLI Broadband Connection This is always on high speed internet service provided on the telephone connection

Intelligent Network Services

The IN services includes: Free Phone Services (FPH) Virtual Card Calling Services Account Card Calling Service Virtual Private Network (VPN) services Premium Rate Services Universal Access Number/Personal Number Access service Televoting Service (VOT) Fixed Line Pre Paid (FLPP) services

Multi-Play Service
Multiplay service allows the customer to have
Data, Video and Voice service on the same line.

The video service can be IPTV (broadcast) and video on demand

Audio Conferencing
Audio Conferencing service allows multiple participants to converse with each other regardless of their location through the normal fixed line telephone or cellular phone. An audio conference subscriber can add two or more participants in a particular conference. The service is available to existing BSNL subscribers only. Conference can be scheduled one time or standing. A standing conference is always on. The authorized participants have just to dial in a particular telephone number followed by a password to enter into a conference. On demand conference can be made. The chairperson can invite several users one by one in the conference without using the web.

Video Conferencing
Video Conferencing service allows multiple participants to converse with each other regardless of their location through the video end-points or Personal computers. It involves Video and Audio communication. A video conference subscriber can add two or more video participants in a particular conference. The customers can schedule their video conferences through the Web. The video conferencing service can be availed by any user through IP or ISDN interface. The service is available to existing BSNL subscribers only..

Short Message Service

SMS can be send and received through landline telephones. For this the subscriber will have to purchase a SMS enabled handset.

Online Billing Enquiry and payment

Online billing enquiry and payment service is made available by BSNL for many cities where one can see the status of telephone bills as well as pay the bills online.

Centrex Service
Centrex is a communication service which integrates a subscribers all multi located Telephone lines (Existing and New) into a single highly functional communication group with more distinctive features without any additional equipment (like EPABX) at the subscribers premises. A group of subscriber or a subscriber having two or more telephone connections can avail this service in which a centrex group will be formed.

Centrex Service
All the calls made between the members of the group will be free of charge and are made by using a short code consist of last 2- 5 digits (maxi.) of their number. But all the calls made outside the group will be charged at the normal applicable tariff. In a way centrex facility is like having a PBX like facility between the numbers which are geographically distant away in a city without owning a PBX and maintaining it.

Answering Machine Service:

On the landline numbers answering machine service can be provided by the centralized equipment installed at the exchange. The subscriber can divert his/her calls to answering machine in case of no reply or busy to record some messages and later on he/she can take the messages from the answering machine.

Answering Machine Service

On the landline numbers answering machine service can be provided by the centralized equipment installed at the exchange. The subscriber can divert his/her calls to answering machine in case of no reply or busy to record some messages and later on he/she can take the messages from the answering machine.

12555 Service
On landline numbers by dialing 12555 the subscribers can have many types of services like: Latest Bollywood songs Old classic songs Jokes Horoscope International/National news Cricket news Different contests Finance/stocks related news Travel information etc Different services can be added /deleted from time to time as per the agreement with the third party content provider.

GSM services
GSM services includes: Teleservices (TS): Telephony, emergency calls, voice messaging Bearer services (BS): SMS and cell broadcast, 9.6kbit/s Supplementary Services (SS)

Supplementary Service provided by GSM

Barring outgoing call, International calls, roaming calls Call forwarding under various conditions Call hold Call waiting Call transfer to a third party Completion of calls to busy subscribers notify the caller when the callee is free Closed user group ---- only among themselves Caller ID and restrictions Free phone service (just like 800 numbers) Malicious call identification Three-party conference calls

NGN & its Services

NGN is a packet-based network where the packet switching and transport elements (e.g., routers, switches, and gateways) are logically and physically separated from the service/call control intelligence. NGN supports all types of services including everything from basic voice telephony services to data, video, multimedia, advanced broadband, and management applications.

Several important service in an NGN environment are:

Ubiquitous, real-time, multi-media communications More personal intelligence distributed throughout the network More network intelligence distributed throughout the network More simplicity for users

Wi-MAX
Wi-MAX is a broadband wireless access service, popularly known as Worldwide Interoperability for Micro Wave Access. WiMAX offers a point-to-point range of 30 miles (50 km) with a throughput of 72 Mbps. It offers services in non-line-of-sight (NLOS) and Lineof-sight (LOS) mode.

Wi-MAX Services
Broadband Internet Access Personal (Mobile) Broadband VoIP Security and video Surveillance Video streaming Hotspots or Wi-Fi Backhaul Lease line services Internet Gaming Virtual Private Network (VPN) E-education etc.

CDMA
It is Code Division Multiple Access, a digital cellular technology that uses spreadspectrum techniques. Unlike competing systems, such as GSM, that use TDMA, CDMA does not assign a specific frequency to each user. Instead, every channel uses the full available spectrum.

Services in CDMA
Voice SMS Data Audio Video Internet Access Internet Gaming Virtual Private Network (VPN) E-education etc.

3G
3G or 3rd generation mobile telecommunications, is a generation of standards for mobile phones and mobile telecommunication services.

Applications of 3G
Some of the applications of 3G are:
Mobile TV Video on demand Video conferencing Tele-medicine Location-based services