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COMMITTEE OF THE WHOLE - OPERATIONS AND

ADMINISTRATION
MONDAY, JANUARY 21,2013
PRESENTATIONSIDELEGATIONS
11. PRESENTATIONSIDELEGATIONS
Presentations
1.1 City of Brantford Wastewater Treatment Plant Optimization Program
Update - Kelly Hagan, Process Engineer, Public Works Commission
Delegations
1.2 Roy Mathunni, Health Promoter; Adam Stevens, Epidemiologist;
Sarah Edwards, Manager Program Evaluation; Susan Yates, Director,
Chronic Disease Prevention & Injury Prevention; and, Marie Green,
Manager, Tobacco & Youth Engagement
Re: Item 7.5 - Brant County Health Unit - Alcohol Use in Brant -
January 2013 Report
1.3 Kevin Brandt, Chair; Paul Hager; and, Susan Turner-Toth,
Environmental Policy Advisory Committee
Re: Item 5.3.1 - Environmental Policy Advisory Committee -
Environmental Recognition Award Program (Green/ER Brantfordl
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30
2011 Monthly Average Effluent Paremeters
2S
-CBODS
(mg/I)
-TSS(mg/l)
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--- --------- --------------------- -----
August September October November December
What's been done so far
Comprehensive Performance Evaluation
./ Confirmed the facility can meet effluent
discharge requirements
./ Confirmed the current plant design can
treat the current flow
./ Enhanced effluent quality can be
achieved through improved operations
and process control
What are the optimization goals?
Comprehensive Technical Assistance:
I. Establish more stable process control in
primary treatment
1 Establish more stable process control in
secondary treatment
3. Transfer of process control skills and
knowledge to operations staff
4. Optimize ammonia and phosphorus
removal
ic: liI
How we are getting there ~ ~ I t @ ,
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Implemented a better operating approach
Enhanced process sampling
Improved flow measurement and control
Five workshops held for operators to date
Onsite special studies for every unit process
Daily and weekly progress review with operations
staff
Quarterly meetings with management staff
30
25
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-Voluntary Target
Where are we now?
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4.
Establish more stable process control in
primary treatment
Establish more stable process control in
secondary treatment
Transfer of process control skills and
knowledge to operations staff
Optimize ammonia phosphorus
removal

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DELEGATION REQUEST FORM
NAME OF DELEGATE(S):
Roy Mathunni, Health Promoter (Presenter)
Adam Stevens, Epidemiologist (Co-Presenter)
Sarah Edwards, Manager Program Evaluation
Susan Yates, Director, Chronic Disease Prevention & Injury Prevention
Marie Green, Manager, Tobacco & Youth Engagement
DELEGATION STATUS:
[ X I Representing a Group/Organization/Business
Brant County Health Unit
(Name of Group/Organization/Business)
SUBJECT MATTER: Alcohol Use in Brant Report
[ I Attending as an Individual
DATE OF MEETING: January 21, 2013
--=...:.:.:..:..::.::..:..!....=...:..:...::..:..-'-'----------------
RECOMMENDATION TO COUNCIL/COMMITTEE:
(Please indicate below what action you would like the City to take with respect to the
above-noted subject matter. Use a separate page if more space is required or attach
additional documentation.)
No Recommendations at this time.
Alcohol Use in Brant Report
Brantford City Council, January 21, 2013
Roy Mathunni
Health Promoter
Brant County Health Unit
519-753-4937 x265
Roy.Mathunni@bchu.org
Adam Stevens
Epidemiologist
Brant County Health Unit
519-753-4937 x219
Adam.Stevens@bchu.org

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Background
Alcohol is a substance which reduces the function of your nervous
system
High levels of alcohol intake can lead to injury and an increased risk
of chronic disease development
It can harm the fetus during pregnancy, increasing risk of Fetal
Alcohol Spectrum Disorders and alcohol-related
neurodevelopmental disorders
BCHU Alcohol Use in Brant Report
~ BRANT COUNTY
-5.UAlTHUNIT
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Alcohol Drinking Behaviour
Brant respondents in 2009/10:
62% regular drinkers
18% non-drinkers (abstainers)
More likely to be regular drinkers:
Males
Living with a partner
College diploma or higher
education
Higher income
Aged 19-24 or 45-64
BCHU Alcohol Use in Brant Report
NonaIcohol
Drinker
18%
Regular Drinker
(?A times/week)
15%
Regular Drinker
(1 -3 times/week)
30%
Occasional
Drinker
once a month)
20%
Regular Drinker
(1-3 times/rnanth)
17%
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RANTCOUNTY
IlEAlTH UNIT
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Alcohol Drinking Behaviour
The highest percentage of regular alcohol drinkers were found
in the following neighbourhoods:
PrOpclftion of Regul. Drinlterl
Banbury
(87.2%),
- West Brant County
(82.7%)
- South Brant County
(76.1%)



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BCHU Alcohol Use in Brant Report
Sou'co; Canadian ComrTIuMy Hcillth $l.ricy
Ontario Ministry 01 Health ;and loogTcrm CalC!,
Sharing File. Sill Nafio.. ElItlUdC!d.
Map Qealed by Adam Steveo.
Docombcr 12, 2011
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Alcohol Drinking Behaviour
19.5% of the population in Brant reported binge drinking (at least 5
drinks on one occasion once per month or more) in 2009/10
This proportion was higher than reported across Ontario (16.1 %)
BCHU Alcohol Use in Brant Report
BRANT COUNTY

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Alcohol Drinking Behaviour
A larger proportion of Brant residents (26.6%) reported drinking in
excess of the LRDG than residents across Ontario (22.0%)
More likely to report drinking in excess of the LRDGs:
- Males
- Aged 19-24
- Residents of rural areas
- Single individuals
- High income
BCHU Alcohol Use in Brant Report
Low-Risk Drinking Guidelines (LRDG)
- Males: up to 14 drinks per week
- Females: up to 9 drinks per week
- No more than 2 drinks on any day
1
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Alcohol Drinking Behaviour
Rates of underage drinking have declined in Brant since 2001 to
46.5% in 2009/10, yet was still higher than Ontario (37.2%)
Youth who are male or living in rural areas were more likely to drink
underage
Percentage of drinking and driving was significantly higher
in Brant (9.1 %) than reported across Ontario (5.0%) in 2007/08
BCHU Alcohol Use in Brant Report
t
URANT COUf'IlTY ~
HEALTH UNIT ~
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Alcohol Mortality and Morbidity
The leading cause of alcohol mortality was alcoholic liver disease,
accounting for 65% of all alcohol related deaths
Mental and behavioural disorders due to alcohol use were the
highest cause of alcohol attributed morbidity (81 %)
BCHU Alcohol Use in Brant Report
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BRANT COUNTY
HEALTH UNIT X
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Alcohol Mortality and Morbidity
Alcohol mortality rates varied over time in Brant, but were
consistently higher than Ontario rates
Alcohol mortality rates increased with age in both men and women;
but were higher for men. The highest mortality rates were observed
in the male 65+ age group (34.1 per 10,000)
The neighbourhoods with high mortality rates across Brant:
- Core (9.0 per 10,000)
- Brier Park (8.1 per 10,000)
- Terrace Hill (8.0 per 10,000)
BCHU Alcohol Use in Brant Report
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Alcohol Mortality and Morbidity
The rate of alcohol-related ER visits increased between 2003 to
2009 from 32.9 to 44.6 per 10,000, respectively
Males were more likely to visit the ER due to alcohol-related injury
Males aged 19-24 and 45-65 had the highest rates of ER visits, at
106.6 and 107.9 per 10,000, respectively
The neighbourhoods with high rates of ER visits across Brant:
- Core (115.5/10,000)
- Eagle Place (109.5/10,000)
- Homedale-William (71.7/10,000)
BCHU Alcohol Use in Brant Report t
---
BRANT COUNTY
HEALTH UNIT Y
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Alcohol and Chronic Disease
Highest awareness of a link between alcohol consumption and
chronic disease risk was for:
- Liver/stomach disease (94.6%)
- Fetal Alcohol Spectrum Disorder (89.4%)
- Depression (82.3%)
Lowest levels of awareness were for:
- Heart disease/stroke (68.7%)
- Diabetes (62.6%)
- Cancer (40.7%)
BCHU Alcohol Use in Brant Report
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HEAlTH UNIT ....... <\-...>
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Alcohol and Chronic Disease
Less likely to be aware of the association between alcohol use and
disease risk:
- Males
- aged 65+
- less than a high school diploma
- retired
BCHU Alcohol Use in Brant Report
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Conclusions
There are many individual, social, and environmental factors which
affect the rates of alcohol use, risk of morbidity or mortality, and
awareness of increased disease risk attributed to alcohol use in
Brant
Ensure that these factors are considered during program
development will help to decrease the risks of harms and illness
attributed to alcohol use in Brant
BCHU Alcohol Use in Brant Report
11, "",r CJ)UmY :---
UNIT ......... \->

B
DELEGATION REQUEST FORM
NAME OF DELEGATE(S):Kevin Brandt, Pall! Hager, SlIsan Tllrner-Toth
DELEGATION STATUS:
x 1Representing a Group/Organization/Business
Environmental Policy Advisory Committee
(Name of Group/Organization/Business)
[ 1Attending as an Individual
SUBJECT MATIER: Presentation to the Committee of the Whole
DATE OF MEETING: 21 January 2013
- - - ~ - - - - - - - - - - - - - - - - - -
RECOMMENDATION TO COUNCIUCOMMITIEE:
(Please indicate below what action you would like the City to take with respect to the
above-noted subject matter. Use a separate page if more space is required or attach
additional documentation.)
We would like the City to approve our request for an environmental award to be
given to an exceptional individual who exhibits environmental stewardship.
City of Brantford Environmental Recognition Award
These are the three themes of our award
Conserving the existing environment
Repairing damage done in the past
Increasing public understanding and awareness
Award Category
In order to assess the merits of each nomination, the person applying
should examine the judging criteria in each category and decide the
most applicable award category. There will only be one recipient per
category.
Environmental Leadership Awards:
Adult Environmental Leadership- honours an individual who has
made a substantial contribution to green/environmental issues
within Brantford, resulting in measurable improvements in
preservation, conservation, sustainability, education, advocacy,
green infrastructure, or environmental clean ups and restoration.
Youth Environmental Leadership- recognizes the leadership of
young people in projects which create a cleaner, greener Brantford.
Examples of projects eligible for this award include those which
naturalize school grounds, reduce waste, recycle, conserve energy,
protect wildlife, fundraise, and educate others.
Future Awards
EPAC intends on expanding the award to include categories such as lifetime
achievement, green business, green family, and a water/energy efficiency
award.
Eligibility reguirements & rules
The nominated individual must reside within the city of Brantford. If the
nominated individual does not reside within the city of Brantford, the
nominee must demonstrate how the project has directly contributed to the
greening of Brantford.
Nominees are encouraged to carefully review the category descriptions for
category-specific eligibility requirements.
No project is too big or too small.
If there is an insufficient quantity or quality of nominations in a category,
an award winner may not be declared.
Posthumous awards will not be given.
Elected officials are not eligible.
City of Brantford agencies, boards, commissions, special purpose bodies
and City divisions are not eligible for a Green/ER Brantford Award.
Previous winners of Green/ER Brantford Awards are eligible to reapply
provided they have not won in the past three years. (To apply for a 2012
award, you cannot have won in 2009, 2010 or 2011.)
Previous finalists are eligible to reapply but must be able to demonstrate
progress on their initiative since their last application.
Nomination Process
Individuals may nominate themselves or be nominated by another party. Only
one nomination, under one award subcategory may be submitted. The
nomination form will be available on the city of Brantford website and or suitable
outlets around the city.
Selection Process
Nominations will be assessed by a panel created and monitored by the
Environmental Policy Advisory Board - EPAC. The panelists will not nominate
themselves or their organizations. Conflicts of interest will be avoided. One
finalist will be chosen for each category based on the criteria below. Final
selection should be completed by the first of March, 2012 in order to
communicate to the recipients and organize the award ceremony.
Judging criteria
Nominations will be assessed on the following criteria:
Effectiveness
(worth 50% of the final score)
What were your/the nominee's goals and how effective were you/the
nominee in meeting them?
What was achieved and how did you measure success?
Innovation, creativity and originality
(worth 20% of final score)
What innovative methods, strategies or ideas did you/the nominee use
and how did you apply them?
Promotion of environmental stewardship
(worth 15% of final score)
What actions have you/ the nominee taken to share your success and
motivate others to contribute to a greener Brantford?
Foresight
(worth 15% of the final score)
In what ways have you/ the nominee demonstrated leadership, vision,
foresight and persistence? Provide examples.
Nominations
A nominator will fill out the application form available on the city of Brantford
website. Individuals may nominate themselves or be nominated by another party.
Only one nomination, under one award category may be submitted. The city of
Brantford website should be the online location for the application form to be
filled out.
Advertizing this award will be done as expeditiously and cost effectively as
possible.
Application
See attached form. The awards have a very simple application process- what
they want to know is the basic identifying information, What you/they did? Where
and when you/they did it? What measures did you/they improve? What
supporting documents or pictures are attached to support the nomination?
Communications Strategy
EPAC has been given access to the Neighbourhood Assocations page on the
City of Brantford website, where the nomination form can be available for
download: (http://wNw.brantford.ca/residenlsfleisurerecreationfneighbourhoodassoclPagesfdefault.aspx)
We can also utilize myBrantford.ca for advertising, as well as city-related
Facebook and Twitter pages.
The award
The award itself will be promoted in a variety of media and timed to coincide with
Earth week activities each year - approx April 22
nd
2013 and yearly afterward.
A public presentation to the chosen recipients will be made by the Mayor and/or
councilor and/or interested community member in City Hall. Politicians, the public
and interested media will be invited to the presentation.
What is presented?
A plaque or a certificate emblazoned with the city of Brantford seal will be given.
An announcement and press release will be issued, including a synopsis of each
recipients environmental achievements. Hopefully, the Expositor and Brant
News will report it. The recipient will have the opportunity to use and promote the
award to advertize their organization or project.
Funding Strategy
Very little funds will be needed for the first year. Funding to cover the cost of the
plaque or framed award is all that will be necessary. For future awards, in which
the categories have been expanded, EPAC might look for funding support from
other individuals or organizations, such as TO Friends of the Environment.
City of Brantford
Environmental
Recognition Award
---
,
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The Three Themes of the Award
~ Conserving the existing
environment.
~ Repairing damage done in the
past.
~ Increasing public understanding
and awareness.
Award Category

Lea ership
Awar s
Two Su bcategories
Environmental
Leadership
Environmental
Leadership
Adult Environmental
Honours an individual who has made a
substantial contribution to
green/environmental issues within
Brantford, resulting in measurable
improvements in preservation,
conservat ion, sustainabiii ty,
education, advocacy, green
infrastructure, or environmental clean
ups and restoration.
Youth Environmental
Recognizes the leadership of young
people in projects which create a
cleaner, greener Brantford. Examples
of projects eligible for this award
include those which naturalize school
grounds, reduce waste, recycle,
conserve energy, protect wi Idlife,
fundraise, and educate others.
Future Awards
~ EPAC intends on expanding
the award to include
categories such as lifetime
achievement, green business,
green family, eco-stewardship,
water conservation, and an
energy efficiency award.
Eigibility Requirements &Rules
~ The nominated individual must
reside within the city of Brantford..
If the nominated individual does
not reside within the city of
Brantford, the nominee must
demonstrate how the project has
directly contributed to the
greening of Brantford.
-
Eigibility Requirements &Rules
~ Nominees are encouraged to
carefuIly review the category
descriptions for category-
specifi c eli gi biii ty
requirements.
~ No project is too big or too
small.
Eligibility Requirements &Rules
~ If there is an insufficient
quantity or qual ity of
nominations in a category, an
award winner may not be
declared.
~ Posthumous awards will not be

given.
Eigibility Requirements & Rules
~ Elected officials are not
eligible.
~ City of Brantford agencies,
boards, commissions, special
purpose bodies and City
divisions are not eligible for an
ERA.
Eigibility Requirements & Rules
~ Previous winners of the ERA are
eligible to reapply provided they have
not won in the past three years.
~ Previous finalists are eligible to
reapply but must be able to
demonstrate progress on their
initiative since their last application.
---
Nomination Process
~ Individuals may nominate
themselves or be nominated by
another party. Only one nomination,
under one award subcategory may
be submitted. The nomination form
will be available on the city of
Brantford website and or suitable
outlets around the city.
Selection Process
~ Nominations will be assessed by a panel
created and monitored by EPAC. The
panelists will not nominate themselves or
thei r organizations. Confl icts of interest
wi II be avoided. One fi nal ist wi II be chosen
for each category based on the criteria
below. Final selection should be
completed by March 1, 201 3, in order to
communicate to the recipients and
organize the award ceremony.

~ u glng
Criteria:
---
. ~ w
. .
Effectiveness
~ (worth 50% of the final score)
What were the nominee's goals
and how effective was the
nominee in meeting them?
What was achieved and how
did they measure success?
---
Innovation, Creativity, and
origi nal ity
~ ( w o r t h 20% of final score)
What innovative methods,
strategies or ideas did
you/the nominee use and
how did you apply them?
-
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Environmental
(worth 15% of fi nal score)
What actions has the
nominee taken to share
their success and motivate
others to contribute to a
greener Brantford?
Foresight
~ (worth 15% of the fi nal
score)
In what ways has the
nominee demonstrated
leadership, vision, foresight
and persistence? Provide
examples.
Nomi nations
~ A nominator will fill out the application form
available on the city of Brantford website.
Individuals may nominate themselves or be
nominated by another party. Only one
nomination, under one award category may
be submitted. The city of Brantford website
should be the online location for the
application form to be filled out.
~ Advertizing this award will be done as
expeditiousIy and cost effectively as poss i ble.
AgjJlication
City of Brantford
Environnlcntal Recognition Award
NOMINATION FORM
nit" CifJ" of8rtu.lfnrr! "",,,,.,1,' "",..'(11(. If> ;'uJi,/tI,,,,I 1;""'''11' ",wi w
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imp"".'",,,,,,,, ,'f,h.. li"""1'f)lllf/"'" i" ,Jv ell)' ,!fl1n",l!(JrW. R,v:ipii""'.' "'iII br i" "'"ref,
f:m'!rtltt")ffIII"t 1',>11..)' ""VAOOy C.IIJ,m/III.." '!f'll.. City "/lIn""/",,,I. H''l;ipi"m.< 11'111 bt:h(1l'lJrfr",f "1"
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Summ;lry flf Achic'I'l:mllfU: f/"'J\-io!<t '11'" <)#" 1/1.-,,</ ,,""" ill o::o(;I'Plcllo..)
fl) [);:oscrlhe flefivhy. Ilroject Qr record of ;tchky(:.nletll. include when :lIld
:.(;tivltks took !lumber of (if npl'li(mblc) :llld olho.:r n:lcvQlll liiJ:;hlighl$.
h) Wh:\l makc.s the ;\Cl.omlllif.hI11Cllt(:l;) ..'Ci(ll. Who '.100 how Iml'fO\'C the
envimlltlle", in Urnntford and iL..
Material <Option:)!):
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NmnimllO)r:
Name:
A<l<!l'e5: Pv$1:t1 Cuc.k::
Telephone: F;llI;:
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Send Compleled F.,rm to: I':lurlc Sdllmk. Email: l$chunldti!IJ.CiIIl!(..nl.ll F:l;'(: SI9-7j97l(.IO
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Communication Strategy
~ EPAC has been given access to the
Neighbourhood Assocations page on
the City of Brantford website, where
the nomination form can be available
for download.
~ We can also utilize myBrantford.ca for
advertisi ng, as well as city-related
Facebook and Twitter pages.
The Award
~ Will be promoted in a variety of media
and timed to coincide with Earth week
activities each year - approx April 22
nd
201 3 and yearly afterward.
~ A public presentation to the chosen
recipients will be made by the Mayor
and/or councilor and/or interested
community member in City Hall.
Politicians, the public and interested
media will be invited to the presentation.
--
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6q .
What is Presented?
~ A plaque or a certificate emblazoned
with the city of Brantford seal wi II be
given. An announcement and press
release will be issued, including a
synopsis of each recipients
environmental achievements. Hopefully,
the Expositor and Brant News will report
it. The fi nal ist wi II have the opportunity
to use and promote the award to
advertize their organization or project.
Funding Strategy
~ Very little funds will be needed for
the first year. Funding to cover the
cost of the plaque or framed award
is all that will be necessary. For
future awards, in which the
categories have been expanded,
EPAC might look for funding
support from other individuals or
organizations, such as TD Friends
of the Environment.
an au!
--
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~ . " " ' _ ~ ~ ' ' ' ' ' ' ' ' ' ' ' ' C _ _ ~
RESOLUTION
MOVED BY COUNCILLOR CARPENTER:
SECONDED BY:
DATE: JANUARY 21, 2013
THAT Section 15.6.2(e)(iii)(1) of Chapter 15 of the City of Brantford Municipal Code BE
WAIVED in order to add the following Delegation as Item 1.4 to the agenda without first
having registered as a delegation by the 9:00 a.m. deadline:
1.4 Maurice Cheveldayoff, President, Brantford Condominium Corporation #31
Re: Item 7.7 - Water Meter Inspection Charge for Multiple Installations -
Councillor Carpenter
YES I NO
COUNC. J. VANDERSTELT
COUNC. V. BUCCI
COUNC. D. DIGNAN-RUMBLE
COUNC. D. WROBEL
COUNC. D. NEUMANN
COUNC. M. CESCHI-SMITH
COUNC. R. CARPENTER
COUNC. D. McCREARY
COUNC. J. UTLEY
COUNC. L KINGS
MAYOR C. FRIEL
BCC#31 Presentation to Brantford City Council
BCC#3I Mission Statement:
WE PROMOTE A FRIENDLY FAMILY NEIGHBOURHOOD
COMMUNITY WHILE ASSISTING MEMBER OWNERS'
IN MAINTAINING THEIR INVESTMENT. THIS SHALL
BE ACCOMPLISHED THROUGH VARIOUS PROGRAMS
FOSTERING A CLEAN, SAFE, AND AESTHETlCALLY
PLEASING NEIGHBOURHOOD.
Issue: Individual Water Metering for older Condo corporations.
Objective: Looking for an Enviromnentally Friendly solution to maintain our precious
supply of clean water.
All municipal jurisdictions around us have realized the severity of the problem and have
put programs in place to reduce waste of this precious resource. Meters, low-flush
toilets, improved shower heads, etc.
City of Brantford and Brant County have yet to deal with this reality.
Yes we put in a new treatment plant - yes it cost a lot of money - but what will it clean
when the Grand River refuses to supply us. Pollution from up stream is an issue and will
only get worse.
The answer to part of this problem is a more responsible use of this resource. To this end
we, at Greystone Heights Condominiums have decided to install individual water meters
in every unit.
Research: Research'sho\\4t reduction of 10-20 percent in usage when meters are
installed. Multiply this by the number of older properties and the city would have a
substantial saving in water needs. Last year's water reduction advisory may not have
been needed.
We found that most new condos are individually metered; many ofthe older or original
properties are not.
Further research into the existence of our Condo showed that we were to have individual
meters - as docs registered with land titles show. However someone decided that bulk
meters would be installed.
We are not here to lay blame - we are looking for a fair solution to the situation we find
ourselves in.
By investing $850,000 in the past 18 months and a further investment of$300,000 over
the next two years - plus $200,000 spent by individual unit owners, we are doing our part
to rehabilitate - improve - and beautify - this little part of Brantford.
We thank the City for their support in services that they presently supply. We also look
forward to the new development guide for Condo development in Brantford and
hopefully it flows over into Brant County as well.
Our track record shows, we will do the right thing for all owners in our Condo - even if
we have to pay for it all ourselves. Having said that, we are looking for some help in
rectifying old problems.
I. Since the City will buy back the incorrectly installed large bulk meter - why not
simply exchange the large meters for the smaller individual meters.
2. The large inspection fee charged to multi-dwellings is not in line with individual
homes charges. There should be a pricing for multi-dwelling propelties. Or maybe
in this case there should be no charge at all.
Reasoning:
We have just finished an identical process in the City of Kitchener.
City supplied: - all water meters and hook-ups at no charge-
there was no inspection fee -aside from the permit
there was no charge in setting up the new accounts to owners
Total cost was $684.78 per unit or $31,500 for the complex.
City of Brantford: Nothing supplied-
- buy all meters - small rebate for 10 old meters
- inspection fees - $3500- 4500
- cost to set up accounts?
Total cost comes to $900 + dollars per unit or $48,600 for the complex.
2
City's loss to date - 540 - 100 = 440 X12= 5280. Multiply this by the number of older
multiple dwelling units.
Now with the needed separate billing process as dictated by Toronto, this extra income is
needed.
Obvious question- how do we pay for our new water plant with reduced usage - answer-
this will be offset by the new account fees - and the growth of new dwellings and
industry - in 10-15 years you will be crying to get the water back.
Options: We have had three private sub-metering companies tender to do all of this for
us - at a base cost of $400 per unit, meters-installation-billing-collection-accounting.
However OUf concern was that the money made was leaving Brantford and not helping to
rebuild our infrastructure, plus also opening the situation for abuse.
However, as the owners said - why should we pay twice for something that should have
been done properly in the first place?
So, in review: Our request is a simple exchange of meters and a fair inspection fee.
Respectfully submitted:
Maurice Cheveldayoff(Chevy)
President
BCC#31
Greystone Heights
479-494 Grey Street
3
Salvaging A Good Ship
Brantford Condominium Corporation #31
Maurice Cheveldayoff, President

How do investors or home owners new to condo living deal with the
many problems faced in this fairly new environment of "care-free"
condo living?
The following storyexplains to condo
owners and board members the
steps we had to take to deal with
an impending disaster; a debacle so
large that property values went from
S134,000 to 563,000 in a matter of
three years and had nothing to do
with the market conditions.
Shortly after investing in a unit at the
Grey Stone Heights condominium
development, what originallyappeared
to be a great deal began to quickly turn
sour. There was absolutely no indica-
tion in the status certificate I received
of the impending doom.
There was no mention of building
structural defects (rotting structures
due to incorrect construction from
the start), City Building Department
non-compliant work orders against
several of the units (same issues),
and no disclosure of potential special
assessments. There were thousands
of dollars in unpaid bills, many over
seven months old. In addition, there
were thousands of dollars in uncol-
lected condo fees, non-existent Board
meeting minutes and an under-funded
reserve fund which had not been
addressed These problems were unfor-
tunately only the tip of the iceberg we
were speedily heading towards.
Was this ship sinking? Was it salvage-
able? At what cost? What led to its
current condition? Who was atfault?
Why was nothing being done about
it? Could we weather the impending

CONDO NEWS I SPRING 2012 -?tJd www.ghccci.org
COMMUNICATION LEADS TO UNDERSTANDING
AND IS THE KEY TO SUCCESS IN ANY
ORGANIZATION. IT CREATES AWILLINGNESS
TO PURSUE A COMMON GOAL EVEN IF IT
COSTS MONEY.
storm? What was happening? Who was not doing their
job? We had a sinking ship with no captain at the helm
and no crew!
Where was the money for repairs? Repeated calls to those
"in charge" proved fruitless. The City could not offer a
lot of help except to say that they were reimbursing the
management company to haul away the garbage as Brant-
ford reimburses condominium corporations who pay for
private garbage collection. The City confirmed that there
were outstanding work orders against three of the units.
Nothing more was disclosed due to privacy reasons and the
fact that as an owner, I was not privy to information that
would be disclosed to the management team or a Board
member. More phone calls were made to those "in charge"
with a non- committing or satisfactory response.
By chance, we were invited to an owners meeting in
December2009 to discuss amending the corporation docu-
ments. I say "by chance" because as a new owner, we were
still not added to the Owner Registry even though we did
provide the Corporation with our contact information. We
met many owners, most of whom were just as upset with
the deteriorating state of the property. Their investment
was going down the drain, and no ideas were ever offered
on how to fill the holes.
By mid-January, a host of new prob-
lems began to appear, one of which
was that our snowcontractor would no
longer service our condominiumsince
they had not been paid for months. No
resolution was in Sight to the myriad
of problems we were facing.
A group of concerned, stressed out
owners decided to start looking for
help. We read the CondominiumAct, phoned others in the
industry and condo owners in other properties, searched
the internet, and emailed anyone we thought could help.
The helpful responses and information we collected was
overwhelming! Thank you to all who helped us, you know
who you are!

CCI
Communication leads to understanding and is the key
to success in any organization. It creates a willingness to
pursue a common goal even if it c'lsts money. By mid-
February 2010, the apprehensive owners succeeded in
contacting and personally speaking to 70% of the owners
at BCC#31. The comments received were filled with anger
and frustration. The most common question asked was,
"Who do we sue?" Eventually, when calmheads prevailed,
it was agreed that we needed to define our goals and focus
on them. Our moto became: "clean house, start over and
rebuild the value of our investments:'
In March 2010, an interim Board was put in place and the
current Board agreed to resign. The management company
was terminated. Two-way daily emails and phone conver-
sations between the interim Board and owners became
the norm. It may have seemed like overkill, however, the
two-way flow of information helped save the day. In April
2010, a new management team was contracted.
We soon after learned about the Golden Horseshoe Chapter
of the Canadian Condominium Institute and all it could
offer us, including Level 100 and 200 director courses.
Two members of our interim Board were able to take these
courses. The intricacies of the condominium world were
an eye-opener to us newbie's! These courses gave us a great
opportunity to network with other condo Board members
and become more educated. Thank you to CCI in helping
us navigate through the stormy waters!
These director courses highlighted the need to involve
a variety of professional people if we were to succeed in
solving our current situation. We were told by many of
Contin.ued on page 14 ...
Golden Horseshoe Chapter 1m
featurecondo _._ from. page' 3
TODAY, A REFURBISHED BCC#31 IS THE
ENVY OF OTHER OWNERS AND TENANTS IN
THE LOCAL COMMUNITY. CITY OFFICIALS,
COUNCILLORS, TRADES PEOPLE, REAL ESTATE
AGENTS AND THE PUBLIC IN GENERAL HAVE
NOTED THE MARKED IMPROVEMENT 'OF OUR
PROPERTY AND HOMES.
the director attendees of the prob-
lems they ran into when they made
decisions without getting the cor-
rect advice and information on the
associated costs involved beforehand.
Our interim Board had construction,
management and financial skills to
do the job but after hearing all the
horror stories that others ran into
and considering our own situation,
it was evident that we could not take
any chances on our own. We had to
do what needed to be done right the
first time. This meant relying on the
opinion of professionals who knew
condominiums. As a result, in April
2010, a new team consisting of a legal
firm, engineering firm, a financial
institution and an accounting firm
was contracted to work with us.
At the May 2010 Annual General
Meeting, the interim Board was
electedand the owners agreed to stick
to our set goals. To achieve this, we
identified what needed to be done:
1. Have our legal firm help re-write
the Declaration and bylaws and
bring it up to today's standards.
A Code of Ethics for Directors
was included in the new bylaw.
2. Have the engineering firm inves-
tigate and assess the extent of
damage to our buildings and put
together a Rescue Plan. Once the
Board approved the plan, prepare
a Tender Document and have
contractors bid for the project. The
workincluded removing all siding,
insulating the units and installing
newwindows and doors. Basically,
the buildings were to be re-built so
they were water proofed.
3. Obtain bank financing to help
during the construction period
and offer an option to owners
on how to repay the loan. This
meant having the owners approve
a specific borrowing bylaw.
We were on our way. It was not smooth
sailing yet but we were starting to fill
the holes and ride the waves!
At a Special Meeting held in November
2010, owners accepted to proceed to
amend the Declaration as presented.
The new bylaws including the bor-
rowing bylaw were approved. The
prices and specifications for the res-
toration work were accepted but not
without many groans and questions.
Owners were given two choices on
howto pay for their special assessment:
either as a lump sum or a monthly
repayment plan over a five year period
at a negotiated interest rate.
Construction started on February7th,
2011 and was completedon)uly 15th,
c
III CONDO NEWS I SPRING
www.ghccci.org
20 II. Again, consistent communication and haVing the
Board members and owners understand what it takes to
properly maintain a multi-million dollar property has paid
big dividends to BCC #31. The Board and management
team worked closely with the contractor and engineering
firm in structuring a flexible contract to cover anticipated
"what if" scenarios to minimize work delays. This allowed
the contractor to make very efficient use of time and
resources which translated into significant savings to the
Corporation. As a result of these savings, the Corporation
was able to do more work than originally anticipated.
Screen doors and patio doors. were replaced as well. We
celebrated Christmas in June!
The work was inspected by the engineering firm and no
money was paid until they Signed off that the work was
being completed in accordance with the specifications.
There is no doubt iliat our condo today is in better shape
than it was when it was first constructed!
Today, a refurbished BCC#31 is the envy of other owners
and tenants in the local community. City officials, coun-
cillors, trades people, real estate agents and the public in
general have noted the marked improvement of our prop-
erty and homes. Grey Stone Heights is once again a place
you would like to live as proven by the increased demand
for accommodation. The market value of our homes is
steadily appreciating!
On behalf of the Board of Directors and all the owners,
we want to extend our sincer" appreciation to all the
professional organizations which helped us achieve our
immediate goals in such a short and concentrated eighteen
month tiine frame.
To the management team, the legal firm, the financial
institution, all City Departments involved, the accounting
firm, the engineering firm, the very creative and conscien-
tious contractor, and the Golden Horseshoe Chapter of
CCI - our very earnest and heartfelt thanks. Working and
communicating together, we achieved what some said
was impossible.
Maurice has been involved in everything from food processing, consulting,
ond housing construction. He helpedset up organizations in agriculture,
research and development. including medical research. He a/so worked
with provincial andfederal organizQtions anddepartments in community
development, commercialization and value-added processing. Maurice
has volunteered for many venues in his community.
C(;ntim:::G on ~ 3 g e 16 ...
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Golden Horseshoe Chapter 1m
featurecondo.
INSIGHT FROM A
PROFESSIONAL ON Bee
#31'S TEAM
Robert Mullin, B.A. (Hans), LL.B., LL.M., ACC! (Low)
I was pleased to assist Brant c.c. No. 31's Board of Directors
in turning the condominium around. During my involve-
ment I noticed anumber of activities and behaviours that
guided the Board down the right path.
First and foremost, the Board did not shy away from
seeking the advice of professionals including its engineers,
accountants, property managers and lawyers. The Condo-
minium Act, 1998, encourages directors to seek the advice
of professionals. Pursuant to section 37(3) of the Act a
director that relies upon the advice of professionals in good.
faith shall not be liable for a breach of his or her duties.
Unfortunately, some directors are reluctant to admit they
need help. In my experience, the more qualified a board
of directors is, the less likely they are to seek the advice of
professionals. Once they contact our offices, it is often too
late. This was not aproblem for the Board of Brant c.c. No.
31; despite their experience and knowledge they sought the
advice of professionals. That said, they did not blindly follow
the advice received. The Board asked numerous questions
of its professionals and car.efully examined the responses
received. Regrettably, this is not typical of most directors. A
condominium's board should not be hesitant to ask ques-
tions of its professionals. Any professional providing advice
to acondominium should be amenable to answering ques-
. . cCim:inu::d page 15
lions. Similarly, aprofessional should not be offended if the
board obtains asecond opinion. If aprofessional is rei uctant
to answer questions or refer the Board to someone for a
second opinion it might be time to review the relationship.
Second, although the Board sought the advice of profes-
sionals, it did not relinquish stewardship of the condo-
minium. Unfortunately, most directors rely heavily upon the
property manager or other professionals to the point that
significant decisions are delegated to persons outside of the
board. While the Actrewards directors'who seek advice, they
cannot thoughtlessly follow the advice received. Ultimately,
the board is responsible for managing the affairs of the
condominium, and not the property manager or lawyer.
Fina Ily, the Boa rd was successful because it set clear goals
and monitored their progress frequently. This involved
countless board meetings and many communications with
the professionals. Significantly, the Board communicated
regularly with the owners. This ensured the owners were
supportive of the decisions made and reduced resistance
to the costly initiatives proposed by the Board.
The Board of Brant c.c. No. 31 provides agreat example of a
board's effective responsibility of acondominium. The Board
sought the advice of professionals and questioned the advice
received. Nevertheless, they never forfeited stewardship of
the condominium to the professionals. Aboard should never
shy away from professional advice. If necessary, a board
should feel all right obtaining asecond opinion. Directors
should be careful not to ignore their own liability.
"
28 Duke Street
St. Catharines, ON
L2R 5W3
r."
J';'_ . .
Brown&Beattie
BUILDING SCIENCE ENGINEERING
Reserve Fund Studies
Performance Audits
Condition Assessments
Specifications &Tendering
Forensic Engineering
Roof Consulting
Construction Review
Contract Admlnlstrntion
ED CONDO NEWS I SPRING
www.ghccci.org
!---_._._-
' >.
. I
TUESDAY, SEPTEMBE,R 11, 2012. THE EXPOSITOR
Richard Beales, city editor
519.756.2020 ext. 2223
richard.beales@sunmedia.ca
localnews
SECTION A. PAGE A3
f'
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After purchasingacondo unit a ,-11
govern the industry. "Now, I'mi;i;;e
y
Stone Heights on Grey Street M . !il.
econdo World'" he says. ' aunce Cheveldayoff became immersed in the compl" t' . BRIAN THOMPSON The Ex
' lea ed legislation r I posltor
I!I_ ' ues and regUlations that
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HEALTH
Now you can breatheeasier at the hospital
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. "Smoking is a very difficult
addiction for me to break," says
Sharon Beeley, an environmen-
tal service aide at the Brant
Community Healthcare System.
"I have been smoking nowfor
40 years: she says.
"[ had a medical issue last fall
and I was placed on the nicotine
patch and within a few hours
1noticed that 1didn't crave a
cigarette. My food began to taste
better and gradually my sense of
smell began to return."
Soon, however, she was back
nn rio::.rpttp<;:
That was then. This is now.
On Monday, the Brant Com-
munity Healthcare System
became smoke-free. Patients
and families, in addit;ion to the
staff, physicians and volunteers
at Brantford General Hospital
and Willett Hospital in Pans,
Healthcare System is joining
the majority of health-care
facilities in the Hamilton
Niagara Haldimand Brant Local
Health fntegration Network
that have already taken this
positive step, says Marg McMa-
hon, manager of orgar,Lizational
health.
"Health-care providers rec
ognize the harmful effects of
smoking and the message it
sends to our community."
"As leaders in health care it is
our responsibility to assist in the
prevention of medical diseases
an addiction and the new policy
is not intended to force staff and
patients to stop smoking.
"We are intenton 2!0vid
ing a supportive, tobacco-free
environment, says Wendy
Pomponio, district stroke co-or-
dinator at the Brant COrDmunity
Healthcare System. "Smoking is
an addiction and we are com-
mitted to providing support
to patients and staff who cur-
rently use tobacco products. .
Free quit kits,. tobacco cessation
counseling by trained nurses
. and evidence-based smoking
had a medical issue that brought
them to the hospital for care.
uWe are working closely with
the Canadian Cancer SoCiety's
Smokers Helpline and the Brant
County Health Unit to continue
to assist patients after they are
discharged from the hospital:
Pomponio added.
Hospital officials realize that
enforcement may present some
chalienges but are hopeful that
people co-operate and things
will change for the better so
everyone begins to breathe
easier.
Meanwhile, Beeley continues
her quest to stop smoking.
ulf.you do smoke, stop!" she
says.
"Smokfug is a personal thing.
And if you put your mind to
it and get the support t4at is
available, you can improve your
health."
.-..
Gary Chalk is director of
public affairsfor the Brant Com-
munityHealthcare System, a
fully accredited, national award
Winning health-care organiza-
tion, a 2012 Hamilton-NiaKara
RESOLUTION
MOVED BY MAYOR FRIEL:
SECONDED BY:
DATE: JANUARY 21, 2013
4.2 Condolences to the Tedeschi Family on the Recent Passing of Felicia
Tedeschi - Mayor Friel
WHEREAS in 1951, Felicia Tedeschi, along with her husband Guiseppe and two children,
emigrated from Italy to begin their new life in Brantford; and
WHEREAS Felicia was the beloved wife for 51 years to the late Guiseppe Tedeschi,
devoted mother to Mary, Stella, Eva and Josie, and much loved Nonna to many
grandchildren; and
WHEREAS Members of City Council were deeply saddened to learn of Felicia's passing
on Saturday, January 19, 2013; and
WHEREAS two to Felicia's daughters are dedicated employees of the Corporation of the
City of Brantford namely Josie Mannen, Executive Assistant to the Mayor, and Eva
Agriesti, Metering and Administration Co-ordinator, Finance Department;
NOW THEREFORE BE IT RESOLVED THAT the Council of the Corporation of the City of
Brantford does hereby extend its heartfelt condolences to Josie and Rick Mannen, Eva
and Leo Agriesti, and the entire Tedeschi family on their recent loss.
YES I NO
COUNC. J. VANDERSTELT
COUNC. V. BUCCI
COUNC. D. DIGNAN-RUMBLE
COUNC. D. WROBEL
COUNC. D. NEUMANN
COUNC. M. CESCHI-SMITH
COUNC. R. CARPENTER
COUNC. D. McCREARY
COUNC. J. UTLEY
COUNC. L. KINGS
MAYOR C. FRIEL
RESOLUTION
MOVED BY COUNCILLOR NEUMANN:
SECONDED BY:
DATE: JANUARY 21,2013
4.3 Condolences to the Wilson Family on the Recent Passing of Frederick (Fred)
Wilson - Councillor Neumann
WHEREAS Council was saddened to learn that on Thursday, January 10, 2013, Frederick
(Fred) Wilson passed away at age 78; and
WHEREAS Fred was a respected labour leader, serving for many years supporting Local
67 Plumbers and Pipefitters Union and serving in leadership position; and
WHEREAS Fred was involved in the community serving as Chair of the 1977 Brantford
Centennial Parade, leading to him being recognized as Brantford Citizen of The Year for
1977; and
WHEREAS Fred Wilson served as a volunteer on numerous community committees,
including the Brantford Economic Development Board, the Brantford Industry and Labour
Adjustment Committee; and
WHEREAS Fred will be missed by his friends and family members including children,
grandchildren siblings and many nieces and nephews,
NOW THEREFORE BE IT RESOLVED THAT the Corporation of the City of Brantford does
hereby extend its sincerest condolences to the Wilson family.
YES I NO
COUNC. J.VANDERSTELT
COUNC. V. BUCCI
COUNC. D. DIGNAN-RUMBLE
COUNC. D. WROBEL
COUNC. D. NEUMANN
COUNC. M. CESCHI-SMITH
COUNC. R. CARPENTER
COUNC. D.McCREARY
COUNC. J. UTLEY
COUNC. L. KINGS
MAYOR C. FRIEL
RESOLUTION
MOVED BY COUNCILLOR NEUMANN:
SECONDED BY:
DATE: JANUARY 21, 2013
4.4 Condolences to the Bullen Family on the Recent Passing of The Rev. Dr. Sir
Ralph Frederick Bevan Bullen - Councillor Neumann
WHEREAS the community is saddened to learn of the passing of The Rev. Dr. Sir Ralph
Frederick Bevan Bullen K. G. B. on Saturday, January 19, 2013; and
WHEREAS Rev. Dr. Bullen was raised and educated in Brantford and at McMaster
University, serving as a minister at many churches in Nova Scotia and Ontario; and
WHEREAS Rev. Dr. Bullen served for 22 years as the Secretary-Treasurer of the
Canadian Baptist Federation and actively served in many executive positions in the Baptist
World Alliance; and
WHEREAS Rev. Dr. Bullen was recognized for his dedicated service in the area of World
Relief being presented with the Humane Order of African Redemption; and
WHEREAS Rev. Dr. Bullen continued serving his community and church in retirement
becoming Minister Emeritus of Park Baptist, Wesley United Church, and First Baptist
Church in Brantford as well as serving as Project Coordinator at the Baptist Center at
McMaster Divinity College; and
THEREFORE BE IT RESOLVED THAT the Corporation of the City of Brantford does
hereby extend its sincerest condolences to all of his friends and to the Bullen family.
YES I NO
COUNC. J.VANDERSTELT
COUNC. V. BUCCI
COUNC. D. DIGNAN-RUMBLE
COUNC. D. WROBEL
COUNC. D. NEUMANN
COUNC. M. CESCHI-SMITH
COUNC. R.CARPENTER
COUNC. D.McCREARY
COUNC. J. UTLEY
COUNC. L. KINGS
MAYOR C. FRIEL

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