System

A-PDF Merger DEMO : Purchase from www.A-PDF.
com to remove the watermark
AN ON-LINE INFORMATION AND ORDERING SYSTEM FOR PACLA HYDRAULIC HOUSE
A Thesis Project Presented to the Faculty of STI College San Fernando
In Partial Fulfillment of the Requirements of the Degree of Bachelor of Science in Information Technology
by: Briones, James Emmanuel P. Galvez, Argel N. Ramos, Ryan G. Rigor, Emilie Corazon C.
Mr. Amiel B. Calma Thesis Adviser
February 2009
ADVISERS RECOMMENDATION SHEET
This Thesis entitled
by: Briones, James Emmanuel P. Galvez, Argel N. Ramos, Ryan G. Rigor, Emilie Corazon C.
submitted in partial fulfillment of the requirements of the Bachelor of Science in Information Technology degree has been examined and is hereby recommended for acceptance and approval
_________________ Mr. Amiel B. Calma Thesis Adviser
February 2009 Date
PANELS APPROVAL SHEET
developed by: Briones, James Emmanuel P. Galvez, Argel N. Ramos, Ryan G. Rigor, Emilie Corazon C.
After having been presented is hereby approved by the following members of the panel
__________________ Mr. Louie A. Ruiz Panelist 1 ___________________ Mr. Darwin Jaime Lead Panelist
__________________ Mr. Rheyson G. Leary Panelist 2
February 2009 Date
THESIS COORDINATOR AND DEANS ACCEPTANCE SHEET
After having been recommended and approved is hereby accepted by the Information Technology Department of STI College San Fernando
_________________ Ms. Fides Celeste C. Arceo Thesis Coordinator/Dean
February 2009 Date
Abstract The Online Information and ordering System for Pacla Hydraulic House is primarily designed to lessen the consumption of time and effort spent on the part of the customers and employees. This will increase the number of customers improve order accuracy and have a lucrative business. But before the development and design of the proposed system, the proponents had chosen a methodology as a basis in developing the proposed system. The proponents used 4th Generation Technique or 4GT. During the first stage, the proponents used different methods in generating data such as interview, observation and survey. During the next stage - On design strategy, the proponents created Context Flow Diagram (CFD), Data Flow Diagram (DFD), Entity Relationship Diagram (ERD) and Hierarchical Input Process Output Chart (HIPO Chart) to show the flow and process of the transaction in Pacla Hydraulic House and to illustrate how the database is being normalized as well as the relationship of the tables to each other through the use of the graphical design. On the third stage, the proponents had implemented the technical specification of the proposed system using 4GL. Lastly, the testing phase focuses more on testing the overall performance of the proposed on-line system to Pacla Hydraulic House to identify if the system meets the requirements in terms of inputs and outputs. The host company will benefit a lot in the completion of the system. In line with this, an employee would not be preparing reports manually or even retrieving it anymore. Customers can freely inquire about the products and services offered by Pacla Hydraulic House. Through this, Pacla Hydraulic House will no longer use a manual system but a computerize one. In addition, it will expand its market globally at reach a large number of people.
Preface Pacla Hydraulic House specializes in all kinds of hydraulic and industrial hose, hydraulic fittings, fluid power piping system and components, power steering, quick coupler, o-rings and hydraulic oil and greases. With the wide range of experience on marine and industrial companies and engineering projects, Pacla Hydraulic House was established to facilitate the present demand in technological works. However, the hydraulic company is having difficulties in entertaining all their customers due to the slow-processing transaction caused by the manual system. To avoid this problem in the near future, the system developers had designed and developed an on-line information and ordering system for Pacla Hydraulic House. This five-chapter documentation contains various explanations and discussion of the proposed system. Chapter 1 Introduces the general problem that the proposed system addresses as well as the importance of accomplishing the on-line system. This also states the current state of technology, the specific ends or objectives of the proposed system, the scope and the limitation. Chapter 2 It contains the correlation of the different theories applied by the proponents. Chapter 3 Contains an explanation on how the system is put together, through the use of graphical design tools like Context Flow Diagram, Data Flow Diagram (DFD), Entity Relationship Diagram (ERD) and Hierarchical Input Process Output Chart (HIPO). Chapter 4 The performance Analysis, describes the experiment conducted in analyzing the performance of the proposed system base from the parameter indicated on the survey forms. Chapter 5 Concludes the overall on-line system, the output of the performance analysis and recommendations.
The proponents developed an on-line information and ordering system for Pacla Hydraulic House. In addition to this, the system will offer on-line ordering of items. An on-line ordering catalog will be likewise provided to display the products and it will have a request for quotation. The system will also feature a search engine module for easy browsing and locating specific products. Shopping cart software will be added in the system to assist customers in making on-line purchases and an inventory management will as well be implemented for easy and fast monitoring and updating of Pacla Hydraulic Houses items. With the use of the system, customers will no longer consume a lot of time and effort take in placing orders than the usual way of ordering. The system will help the employees prepare required reports for the management as well. The firm will expand its sales, marketing and will provide a faster and more accurate processing of transaction, such as advertising the products and ordering in an organized manner.
Acknowledgement The proponents would like to thank God for the knowledge and wisdom he gave to the proponents to do this Project. The proponents would like to thank all those persons who have given them encouragement while doing this Project. The proponents want to thank their parents, sisters and brothers for their moral and financial support. Maybe if not for them, this Project may not have been possible. The proponents want to thank Mr. Froilan B. Buelo, our former thesis adviser, and Mr. Amiel B. Calma, our new thesis adviser, for their assistance, information to make the project more presentable and patience. The proponents want to thank Mr. Louie A. Ruiz, IT Coordinator for his information and guidance in making the Project. The proponents also would like to thank Ms Fides Celeste C. Arceo, Thesis Coordinator for her assistance and guidance in making the Project. Also to Ms Vega Lynne Pacla, for necessary information and support documents she provided to the proponents about their company, Pacla Hydraulic House. To all the managers and employees of Pacla Hydraulic House, for their cooperation to the proponents. Also to Mr. and Mrs. Pabalan for the accommodation they gave to the proponents. As well as their friends, who gave them their best support.
TABLE OF CONTENTS Chapter 1 INTRODUCTION 1-1 1-3 1-5 1-8 1-8 1-8 1 - 10 2-1 2-1 2-1 2-1 2-2 2-2 2-3 2-3 2-4 2-4 2-5 2-5 2-6 2-6 2-7
1.1 Statement of the Problem 1.2 Current State of Technology 1.3 Objectives 1.3.1 General Objective 1.3.2 Specific Objectives 1.3.3 Scope and Limitations Chapter 2 THEORETICAL FRAMEWORK
2.1 Introduction 2.2 Internet 2.3 World Wide Web 2.3.1 Website 2.3.2 Webpage 2.4 Graphical User Interface 2.5 Wide Area Network 2.6 Local Area Network 2.7 Hypertext Transfer Protocol 2.8 File Transfer Protocol 2.9 Multimedia 2.10 Database 2.10.1 Database Security 2.10.2 Database Normalization
2.11 Electronic Commerce 2.12 Summary Chapter 3 AN ON-LINE INFORMATION AND ORDERING SYSTEM FOR PACLA HYDRAULIC HOUSE 3.1 Introduction 3.2 System Design Specification 3.3 Context Flow Diagram 3.4 Data Flow Diagram (Current) 3.4.1 Data Flow Diagram for Customer Inquiry 3.4.2 Data Flow Diagram for Customer Order 3.4.3 Data Flow Diagram for Availability of Products 3.4.4 Data Flow Diagram for Preparation of Products 3.4.5 Data Flow Diagram for Product Information 3.4.6 Data Flow Diagram for Customer Delivery 3.4.7 Data Flow Diagram for Purchase Order Products to Supplier 3.4.8 Data Flow Diagram for Supply Product 3.4.9 Data Flow Diagram for Inventory Control 3.4.10 Data Flow Diagram for Generation of Reports 3.5 Data Flow Diagram (Proposed) 3.5.1 Data Flow Diagram for Customer Inquiry 3.5.2 Data Flow Diagram for Customer Order 3.5.3 Data Flow Diagram for Customer Delivery 3.5.4 Data Flow Diagram for Purchase Order
2-8 2-9
3-1 3-1 3-1 3-5 3-6 3-7 3-7 3-8 3-8 3-9 3-9 3 - 10 3 - 10 3- 11 3 - 11 3 - 12 3 - 13 3 - 13 3 - 14 3 - 14
3.5.5 Data Flow Diagram for Product Supply 3.5.6 Data Flow Diagram for Inventory 3.5.7 Data Flow Diagram for Generation of Reports 3.6 Entity Relationship Diagram 3.7 Hierarchical Input Process Output Chart 3.7.1 Menu and submenus of File Maintenance 3.7.2 Menu and submenus of Transaction 3.7.3 Menu and submenus of Generation of Reports 3.7.4 Menu and submenus of Utilities 3.7.4.1 Menu and submenus of Levels of Access 3.8 Summary Chapter 4 PERFORMANCE ANALYSIS
3 - 15 3 - 15 3 - 16 3 - 17 3 - 18 3 - 19 3 - 20 3 - 21 3 - 22 3 - 23 3 - 24 4-1 4-1 4-1 4-5 4 - 15
4.1 Introduction 4.2 Experimental 4.3 Results and Analysis 4.4 Summary Chapter 5 Bibliography Acknowledgement Appendices A - Certifications B - Thesis 0 Revision List/ Evaluation Form C - Transcript of Interview/Questionnaires D - Survey Forms CONCLUSION
5-1
E - Sample Forms and Reports F - Resource Persons G - Personal Technical Vitae
Chapter 1
INTRODUCTION
The World Wide Web (commonly shortened as web) is a system of interlinked hypertext documents accessed via the Internet. With a web browser, user views web pages that may contain text, images, videos, and other multimedia and navigates between them using hyperlinks [WIKI2008]. The Internet, sometimes called the Information Superhighway, is a worldwide, publicly accessible series of interconnected computer networks that transmit data by packet switching using the standard Internet Protocol (IP). It is network of networks that consists of millions of smaller domestic, academic, business, and government networks, which carries various information and services together, such as electronic mail, on-line chat, file transfer, and the interlinked web pages and other resources of the World Wide Web (WWW) [WIKI2008]. An Information System (IS) is the system of persons, data records and activities which process the data and information in a given organization, including manual processes or automated processes. Usually the term is used erroneously as a synonym for computer-based information systems, which is only the Information technologies component of an Information System [WIKI2008]. Electronic commerce is the paperless exchange of business information using electronic data interchange (EDI), e-mail, electronic bulletin boards, fax transmissions, and electronic funds transfer. It refers to Internet shopping, on-line stock and bond transactions, the downloading and selling of soft merchandise (software, documents, graphics, music, etc.), and business-to-business transactions [BUSI2008].
An On-line Information and Ordering System for Pacla Hydraulic House
1-1
On-line ordering services are websites that features interactive menus allowing customers to place orders with local host. Much like ordering consumer goods on-line, any of these allow customers to keep accounts with them in order to make frequent ordering convenient. On-line ordering system will give the customers the availability to place orders on-line, as well as view and print your entire menu 24 hours a day, 365 days a year [WIKI2008]. A Transaction Processing System (TPS) is a type of information system. Which collects, stores, modifies, and retrieves the transactions of an organization. A transaction is an event that generates or modifies data that is eventually stored in an information system [WIKI2008]. A website with an on-line ordering system includes the distributing, buying, selling, marketing, and servicing of items. Through the use of on-line ordering, the company may expand its market, sales and services to their customer and will also make the transactions faster and more accurate. The Pacla Hydraulic House (PHH), a sole proprietorship owned and managed by Capt. Conrado T. Pacla, was organized and began its operation on December 1995. With a wide array of experience on Marine and Industrial Companies and Engineering Projects, PHH was established to support the present demand in technological works. The present technology in the fields of hydraulic system, as well as in the range of industrial plants and other machineries, uses hoses.
1-2
1.1 Statement of the Problem How will the proponents design, develop and implement an On-line Information and Ordering System for Pacla Hydraulic House in order to computerized its current business system? The Pacla Hydraulic House offers their customers a network of six (6) commercial offices located in the City of San Fernando, which serves as its main office. The other offices include Balanga City, Guiguinto Bulacan, Angeles City, Tarlac City, and Olongapo City. An efficient logistic and technical service is also assured through the brand hoses and the fittings which are used. These hoses and fittings are imported with brands made in U.S.A, Japan, Italy and Germany which are certified with either International Standard Organization (ISO) 9001 or ISO 9002, giving further evidence of the hydraulic group attention to quality. In addition, the high performance level of these products is also confirmed by certifications received from some of the most important original equipment manufacturers and type approvals for mining, naval and military applications (Germanischer Lloyd, Det Norske Veritas, Bureau Veritas, etc.) Currently, the company depends only on walk in customers and phone calls orders, sometimes the sales representative goes to their clients to get orders and introduce to them the new items the company sells. They use MS Excel for the template of invoice and receipt. They monitor the orders and the product sold by using a piece of paper or a log book in listing products. An on-line ordering system for Pacla Hydraulic House will be designed in order to expand its marketing. This system can be used to purchase fabrication of all
An On-line Information and Ordering System for Pacla Hydraulic House 1-3
kinds of high pressure hydraulic assembly hoses, industrial hoses, fluid power piping system and components, hydraulic fittings and make frequent ordering convenient. User friendly index and search functions are provided to locate products quickly. Orders can be placed anytime twenty four hours a day, seven days a week. Sales representatives are responsible for promoting or introducing their products to different clients. The sales representative personally goes to clients, like corporations and constructions corporation firms, to be able to introduce or discuss the products. This system consumes a lot of time and effort for the company especially on the part of sales representative because they need to discuss every product and its information and sometimes there are clients who are not interested with the product being offered. The use of the current system takes a lot of time and effort in terms of ordering. Some customers personally visit the company or they place orders over the phone. An employee lists down orders and products sold by using a piece of paper or a log book. The company has various items. Because of this, there would be lots of records to manage. An employee consumes a lot of time and effort because they need to count the stock manually then store the records in a file cabinet. There is a possibility to commit and encounter errors using manual counting. It takes a lot of time and effort to search for specific products that are stored in the file cabinets. If a customer wants to look for a particular product, he must personally ask an employee of the company. The current system does not have an efficient database to store all information about the products.
1-4
Companys representatives consume a lot of time and effort in making different kinds of reports like Sales Reports, Inventory Reports, Order Reports, BackOrder Reports, Delivery Reports, Adjustments Reports, and Stock Reports. All of these reports could tell the status of the products and the transactions made by both the company to their supplier and the customers to the company, as well as the standing of the company. The current system does not have a security module to secure the important files stored in computer and file cabinet. Alteration and tampering of records without the consent of the management could happen, since those computers and filing cabinets are accessible to anyone. 1.2 Current State of the Technology Pacla Hydraulic House specializes and services all kinds of hydraulic and industrial hose, hydraulic fittings, fluid power piping system and components, power steering, quick coupler, o-ring and hydraulic oil. It promotes and advertises items by having their representatives visit different corporations and construction companies in their areas of concern, referrals, and/or word of mouth. They also visit or call the companies to take orders. The company accepts cash or checks only. Once the order is approved, it is then delivered to the customer or the customer personally picks up the ordered items. In the event that a customer wants to cancel, return or exchange his orders, he may do this either through phone call or via sales representative. Other customers personally visit the office of Pacla Hydraulic House to do those transactions. One of the three copies of the invoice receipt will be left to the customer, and then the two will remain to the company for record keeping purposes.
The inventory clerk manually counts the incoming and outgoing products daily. After counting the products, the representative will list down all the number of products sold and backed in a piece of paper. The company uses logbook or any paper of its form to record it. The cashier will input the data into the computer using MS Excel, make a hard copy of the inventory and store it into the file cabinet. The current trend of on-line ordering system gives complete details and records for the items; it provides good advertisement and marketing. With its convenient way of ordering with efficient inventory, it also shows item features. The proponents had searched for any existing system which is similar to what the proponents intend to design, develop, and implement. They had discussed the features of those existing system being used by various firms and the features the proponents intend to incorporate or even to improve on their proposed web application. Alfagomma has the usual Homepage which includes navigational menus like home, companys history, contact us, products and catalogues. Their product catalogue can be browsed on the web, wherein you can browse their whole product range, selecting the section you are interested in and visualizing the product datasheet. Part of the catalogue sections you will find the request for quotation wherein you can browse the product by clicking on the item code. Fill out the pop-up form that will appear with the information and they will be glad to answer it as soon as possible [PIXE2003]. M Tech Supply provides fabricating equipment for people who demand quality at an affordable price. It has this shopping cart to assist people making
purchases on-line. It allows on-line shopping customers to place items in the cart [MTEC2008]. Truck trailer parts and on-line superstore has a catalog which contains every part available on their website in one easy-to-use format. Browse the part you need, search for the part and place the customer order on their website [TRUC2008]. The proponents intend to develop an on-line information and ordering system for Pacla Hydraulic House. The proposed system will offer on-line ordering of items. An on-line ordering catalog will be provided to display the products and it will have a request for quotation similar to what Alfagomma and Truck Trailer Parts and On-line Superstore have. The proposed system will also feature a search engine module for easy browsing and locating specific products. Shopping cart software, like on M Tech Supply, will be added in the proposed system to assist customers in making online purchases and an inventory management will as well be implemented for easy monitoring and updating the items of Pacla Hydraulic House. With the use of the proposed web application, customers will take lesser the time and effort in placing orders than the usual way of ordering. The system will help the employees prepare required reports for the management as well. The company will expand their sales, marketing and will provide a faster and more accurate processing of transaction, such as advertising the products and ordering in an organized manner.
1-7
1.3 Objectives 1.3.1 General Objective To design, develop and implement an On-line Information and Ordering system for Pacla Hydraulic House in order to computerized its current business system. The proponents aim to develop a website that allows on-line ordering of items and design an inventory management for monitoring and updating the inventory items of Pacla Hydraulic House to lessen the consumption of time and effort spent on the part of the customers, employees and owner in doing the said business processes. The company will increase the number of customers due to the on-line information and ordering of items. It will have a profitable business. Also, it will give the company and the customer an on-line advertisement which would attract more customers. The system will be convenient and efficient to the customers and employees who will use the system because there are some features which will provide the information automatically. It will provide an easier way of ordering, cancelling, and inquiring as well. 1.3.2 Specific Objectives To design, develop and implement an on-line catalog that will display the information of the products of Pacla Hydraulic House. The proponents will develop a system that will have an on-line catalog for advertising the products. The customers can view the list of items offered by the company. The said system also provides sufficient
information about the items of Pacla Hydraulic House. This is for the benefit of the representatives because they no longer need to go to the clients to promote and discuss the items. To design, develop and implement an on-line ordering module that will allow their customers to place their orders. The proponents will develop a system that includes an on-line ordering module. This will allow the users to perform the ordering process on-line that will lessen the time of the transaction. The process will also be convenient for the client because they could choose from the list of catalogues and make order anytime and anywhere using his computer. To implement an inventory management that will easily monitor and update products. The proponents will develop a database for different item files such as description and information of the items, customer information, orders and inventory references. This system will organize those records/files through the computer and would give more convenience for the said person. It would also monitor the availability of the products to avoid out-of-stock as well as over-stock items. To design, develop and implement a search module that will efficiently locate specific products. The system will provide a search module for easy searching of products without consuming a lot of time and effort for the clients. Both the back-end and the front-end have its own searching module.
To design, develop and implement a module that will generate faster, more reliable and timely reports. The generation of faster, more reliable and timely reports made by the company will be provided on this module. It will generate a report using the information on the transactions made by the company and customers that are stored in the database. To design, develop and implement a security module that will secure the file and prevent the access of the unauthorized personnel. The system will provide a security module by using different levels of access to prevent the access of the unauthorized personnel. Only authorized personnel can access confidential records. This is to ensure that all records will be secured. 1.3.3 Scope and Limitations The proposed system for Pacla Hydraulic House will cover the following for the front end and back end: Scope Front end o On-line Ordering Module This module will be used by the customer in placing an order. Now, even beyond normal working hours, a customer can place an order, or even outside the business firm, they can transact. This helps to speed up the transaction between the customer and the company and lessens errors of
1-10
orders details. Orders then will be more well-organized and well-detailed. This will save time, money, and effort in the part of the customer. o On-line Products Catalogues The website will provide two (2) catalogues, direct ordering and request for quotation, which contains the list of products price and its description. The direct ordering catalog contains products which has a fix price. The second catalog will contain products that are subject for quotation, such as hoses and fittings with service. o On-line Customer Registration It will have a registration form that the customers must fill out information about them. o Shopping Cart Shopping cart software is software used in e-commerce to assist people making purchases on-line. It allows on-line shopping customers to place items in the cart [WIKI2008]. o Approval/Disapproval of Orders Upon submission of the ordered items, a customer may know if his transaction is approve or disapprove based on the terms and conditions being implemented by the company. o Cancellation of orders This is where a customer can cancel his orders on the site or through on-line.
1-11
o Forms of payment The company accepts check or cash on delivery (COD) only. o E-consultation module This is where a customer can raise his/her questions which are not listed in Frequently Asked Questions (FAQs). This is also where a customer can post their suggestions or comments about the company and services it offers. o Frequently Asked Questions (FAQs) This refers to listed questions and answers. Customers can view answers on their questions here. o Company profile This contains the companys background, policies, terms and conditions and how to reach them. o Contact us This is where a customer can find the contact numbers of the company if they want to ask questions personally. Back-End o File maintenance Product Master List This contains information about the products, its description, price, manufacturer and other related information.
1-12
Customers This contains related and personal information about the customers such as the names, address, and company name, contact number. Suppliers This contains related information about the suppliers such as the company address, company name and contact number. Category and Product Brand Products are categorized. This is where updates about a particular category can be done. Frequently Asked Questions (FAQs) This lists down the frequently asked questions of the customers regarding the products and services being rendered by the company. o Inventory Management This system will provide this module to update and monitor the products availability as well as the incoming and outgoing products of the company. o Transactions Order Transaction Purchase Order Transaction Back Order Transaction Cancelled Order Transaction Return and Exchange Transaction
Feedback of Transaction o Generation of Reports Purchase Order Report Inventory Report Back-Order Report Re-Order Report Delivery Report Sales Report Return and Exchange Report o Stock Adjustment Form This includes provision for adjustments such as items that were returned, defective, lost, slow moving and fast moving products. o Utilities Back-up of database This maintains soft copies for day-to-day transactions and provides security for the records of each employee and user. Archive This module is used in retrieving the deleted file in the file maintenance. Audit Trail This tracks down who had used the system and modules entered by the particular user.
1-14
Restore of the database This restores the database of the system used by the company. Levels of Access To prevent the unauthorized access and to secure the confidential files the system will provide levels of access. Administrator The administrator can access the entire proposed system. Sales Representative The sales representative can access the module for product inquiry, stock inquiry and back order reports. Inventory Clerk The inventory clerk can access the inventorys report module. Cashier The cashier can access the file maintenance, transaction and all the reports under the company. Limitations: o The system will not include the on-line payment. Pacla Hydraulic House still prefers to use cash or check payment. o The system will not cover out of the country orders. The company has no plans or intentions of expanding its business globally. In the process, it requires lots of documents in order to conduct business outside the country.
1-15
o Prices for hoses and fittings, fluid power piping system and components, power steering, quick coupler and O-rings are requested. These products or items are subject for quotation. As it means that prices for these items will not be posted on the front end and will only be given to customers who asked for it.
1-16
Chapter 2
THEORETICAL FRAMEWORK
2.1 Introduction The term theory, is an accepted principle, assumption and rules of procedure based on the limited information or knowledge, devised to analyze, predict and abstract reasoning that the proponents use in the development of the proposed system for Pacla Hydraulic House. 2.2 Internet Internet is composed of many interconnected computer networks. Each network may link tens, hundreds or even thousands of computers, enabling them to share information and processing power. The Internet has made it possible for people all over the world to communicate with one another effectively and inexpensively. Unlike traditional broadcasting media, such as radio and television, the Internet does not have a centralized distribution system. Instead, an individual who has Internet access can communicate directly with anyone else on the Internet, post information for general consumption, retrieve information, use distant applications and services or buy and sell products [ENCA2008]. 2.3 World Wide Web (WWW) World Wide Web (commonly shortened as the Web) is a system of interlinked hypertext documents accessed via the Internet. With a Web browser, a user views Web pages that may contain text, images, videos and other multimedia and navigates between them using hyperlinks [WIKI2008].
2- 1
2.3.1 Website Website (alternatively, web site or Web site, a back-construction from the proper noun World Wide Web) is a collection of Web pages, images, videos or other digital assets that is hosted on one or more web servers, usually accessible via the Internet. A Web page is a document, typically written in (X)HTML, that is almost always accessible via HTTP, a protocol that transfers information from the Web server to display in the user's Web browser [WIKI2008]. 2.3.2 Web page Web page is a resource of information that is suitable for the World Wide Web and can be accessed through a web browser. This information is usually in HTML or XHTML format, and may provide navigation to other web pages via hypertext links. Web pages may be retrieved from a local computer or from a remote web server. The web server may restrict access only to a private network, e.g. a corporate intranet, or it may publish pages on the World Wide Web. Web pages are requested and served from web servers using Hypertext Transfer Protocol (HTTP). Web pages may consist of files of static text stored within the web server's file system (static web pages), or the web server may construct the (X) HTML for each web page when it is requested by a browser (dynamic web pages) [WIKI2008].
2- 2
2.4 Graphical User Interface A Graphical User Interface (GUI) is a display format which enables the user to choose commands, start programs and see lists of files and other options by pointing to pictorial representation, called icons, and lists of menu items on the screen or user interface. Choices can generally be activated either with the keyboard or with a mouse. Modern GUIs are used on the Macintosh operating system, Microsoft Windows, and the OS/2 Presentation Manager. For application developers, GUIs offer an environment that processes the direct interaction with the computer. This frees the developer to concentrate on the application without worrying about the details of screen display, mouse control or keyboard input. It also provides programmers standard controlling mechanisms for frequently repeated tasks such as opening windows and dialog boxes. Another benefit is that applications written for a GUI are device-independent: as the interface changes to support new input and output devices, such as a large-screen monitor or an optical storage device, the applications can, without modification, use those devices [ENCA2008]. 2.5 Wide Area Network Wide Area Network (WAN) is a computer network that is meant to cover a wide geographic area, usually over telephone lines, as compared to a local area network that operates in a single company or institution. The Internet is an interconnected web of wide area networks [ENCA2008].
2- 3
2.6 Local Area Network Local Area Network (LAN) is a collection of interconnected computers that can share data, applications and resources, such as printers. Computers in a LAN are separated by distances of up to a few kilometers and are typically used in offices or across university campuses. A LAN enables the fast and effective transfer of information within a group of users and reduces operational costs [ENCA2008]. In contrast with the wide area network, LAN spans a relatively small area. The proposed on-line information and ordering system will as well be implemented in a local area network. Computers at the office will be networked locally. There is no need for an employee to go to the other computer, for example the computer being used by the manager or administrator, to access the system. He can access directly the system on the computer provided for him in the office. 2.7 Hypertext Transfer Protocol Hypertext Transfer Protocol is a communication protocol for the transfer of information on the Internet. Its use for retrieving inter-linked text documents (hypertext) led to the establishment of the World Wide Web. HTTP is a request/response standard between a client and a server. A client is the end-user; the server is the web site. The client making an HTTP request - using a web browser, spider or other end-user tool - is referred to as the user agent. The responding server - which stores or creates resources such as HTML files and images - is called the origin server. In between the user agent and origin server may be several intermediaries, such as proxies, gateways and tunnels. HTTP is not constrained to using TCP/IP and its supporting layers, although this is its most
2- 4
popular application on the Internet. Indeed HTTP can be "implemented on top of any other protocol on the Internet or on other networks. HTTP only presumes a reliable transport; any protocol that provides such guarantees can be used [ENCA2008]. 2.8 File Transfer Protocol File Transfer Protocol is a network protocol used to transfer data from one computer to another through a network, such as the Internet. FTP is a file transfer protocol for exchanging and manipulating files over any TCP-based computer network. A FTP client may connect to a FTP server to manipulate files on that server. As there are many FTP client and server programs available for different operating systems, FTP is a popular choice for exchanging files independent of the operating systems involved [ENCA2008]. 2.9 Multimedia Multimedia is the presentation of information using the combination of text, sound, pictures, animation, and video. Common multimedia computer applications include games, learning software and reference materials. Most multimedia applications include predefined associations, known as hyperlinks that enable users to switch between media elements and topics [ENCA2008]. Multimedia represents the convergence of text, pictures, video and sound into a single form. The power of multimedia and the Internet lies in the way in which information is linked. Multimedia and the Internet require a completely new approach to writing. The style of writing that is appropriate for the on-line world is highly optimized and designed to be able to be quickly scanned by readers. A good site must be made with a specific purpose in mind and a site with good interactivity and new
2- 5
technology can also be useful for attracting visitors. The site must be attractive and innovative in its design, function in terms of its purpose, easy to navigate, frequently updated and fast to download. When users view a page, they can only view one page at a time. As a result, multimedia users must create a mental model of information structure [WIKI2008]. 2.10 Database A database is a collection of information organized in such a way that a computer program can quickly select desired pieces of data. You can think of a database as an electronic filing system. Traditional databases are organized by fields, records and files. Comparatively, a field is a single piece of information while a record is one complete set of fields. Lastly, a file is known as a collection of records [WEBO2008]. 2.10.1 Database Security Database Security is a system, processes and procedures that protect a database from unintended activity. Unintended activity can be categorized as authenticated misuse, malicious attacks or inadvertent mistakes made by authorized individuals or processes. Database security is also a specialty within the broader discipline of computer security [WIKI2008]. The system will be provided by different levels of access. Therefore, not all authorize users can access the same module in the system. Only the manager or administrator will be given the authority to access all of the modules in the system. This is one way of ensuring and protecting the system from unauthorized users.
2- 6
2.10.2 Database Normalization Database Normalization, sometimes referred to as canonical synthesis, is a technique for designing relational database tables to minimize duplication of information and, in so doing, to safeguard the database against certain types of logical or structural problems, namely data anomalies. The Normal Forms (abbrev. NF) of relational database theory provides criteria for determining a table's degree of vulnerability to logical inconsistencies and anomalies. The higher the normal form applicable to a table, the less vulnerable it is to inconsistencies and anomalies [WIKI2008]. First Normal Form (1NF) - a relation is said to be in First Normal Form (1NF) if and only if each attribute of the relation is atomic. More simply, to be in 1NF, each column must contain only a single value and each row must contain the same columns. Second Normal Form (2NF) - a relation must first fulfill the requirements to be in first normal form. Additionally, each nonkey attribute in the relation must be functionally dependent upon the primary key. Third Normal Form (3NF) - a relation must first fulfill the requirements to be in Second Normal Form. Additionally, all attributes that are not dependent upon the primary key must be eliminated. Boyce-Codd Normal Form (BCNF) - a relation is in Boyce Codd Normal Form if and only if every determinant is a candidate key.
2- 7
Fourth Normal Form (4NF) - a relation must first be in Boyce-Codd Normal Form. Additionally, a given relation may not contain more than one multivalued dependency [ENCA2008]. Database normalization will be implemented to make sure none of the data are redundant or duplicated. This will as well eliminate unnecessary records found in the database. The uses of normal forms are of much help in implementing this normalization process. 2.11 Electronic Commerce Electronic Commerce or e-commerce is the exchange of goods and services by means of the Internet or other computer networks. E-commerce follows the same basic principles as traditional commerce that is, buyers and sellers come together to exchange goods for money. But rather than conducting business in the traditional way in stores and other brick and mortar buildings or through mail order catalogs and telephone operators in e-commerce buyers and sellers transact business over networked computers. E-commerce offers buyers convenience. They can visit the World Wide Web sites of multiple vendors twenty four (24) hours a day and seven days a week to compare prices and make purchases without having to leave their homes or offices. In some cases, consumers can immediately obtain a product or service, such as an electronic book, a music file, or computer software by downloading it over the Internet [ENCA2008].
2- 8
2.12 Summary This chapter discusses the theories that were used by the proponents in developing the system for Pacla Hydraulic House. Internet is a composed of many interconnected computer networks. Each network may link tens, hundreds or even thousands of computers, enabling them to share information and processing power. Internet platform will be used to provide and exchange information about the system and the company to end-users. Through its hypertext-based technology capability, it would be easier for the proponents to display text, graphics, animations and navigation tools on-line regardless of the web browser being uses. Web browsers allow users to quickly and easily access information provided on many Web pages at many websites by traversing hyperlinks. World Wide Web is a system of interlinked hypertext documents accessed via the Internet. In order to display the different modules of the web application which are formatted in an HTML, the proponents will make use of the World Wide Web platform to do it so. Navigational links, either textual or graphical link, will be provided so that users can jump from one module to another. Two of the most commonly used web browsers that uses WWW technology are Mozilla Firefox and Internet Explorer. Website is a collection of Web pages, images, videos or other digital assets that is hosted on one or more web servers, usually accessible via the Internet. Technically, the proposed system is a website for Pacla Hydraulic House. It composes of different modules commonly known as web pages. These pages can be accessed through the use of links which are provided to help users in jumping from
2- 9
one page to another page. Web page is a resource of information that is suitable for the World Wide Web and can be accessed through a web browser. A Graphical User Interface (GUI) is a display format that enables the user to choose commands, start programs and see lists of files and other options by pointing to pictorial representations (icons) and lists of menu items on the screen (User Interface). Proponents will make use of point of contact interface between a computer and its user. It means that graphical icons and visual indicators will be displayed as oppose to text-based interface or character-based interface to fully represent the information and actions available to a user. This graphic-based interface can be easily manipulated and activated with the used of input devices such as mouse and keyboard. Wide Area Network (WAN) is a computer network that is meant to cover a wide geographic area, usually over telephone lines, as compared to a local area network that operates in a single company or institution. Because of its capability to extend beyond the geographical limitation of a local area network, the proposed system for Pacla Hydraulic House can be accessed by the potential customers worldwide, wherever they are and whatever time it is. The use of internet, the worlds largest WAN in existence, Pacla Hydraulic House can expand its marketing and advertising strategies through global competitiveness. This gives them an opportunity to increase its sales to the fast-growing internet-savvy crowd. Local Area Network is a collection of interconnected computers that can share data, applications and resources such as printers.
2-10
Hypertext Transfer Protocol is a communication protocol for the transfer of information on the Internet. As the main communication protocol, the proponents will use Hypertext Transfer Protocol in publishing the system over the internet and to transfer information from the server and to retrieve those requested information then be displayed on the end user with the use of a web browser. File Transfer Protocol is a network protocol used to transfer data from one computer to another through a network, such as the Internet. Since the proposed system involves request for quotation, the proponents will use FTP to send the requested quotation to their clients. A database is a collection of information organized in such a way that a computer program can quickly select desired pieces of data. The proponents had developed a database to have uniform repository of records and/or data. The proponents make use of MySQL in creating the said database. Through the use of MySQL commands, the proponents can easily manipulate records stored on the database. Database security is a system, processes and procedures that protect a database from unintended activity. Database Normalization is a technique for designing relational database tables to minimize duplication of information and in so doing, to safeguard the database against certain types of logical or structural problems, namely data anomalies. Database normalization will be implemented to make sure none of the data are redundant or duplicated. This will as well eliminate unnecessary records found in the database. The uses of normal forms are of much help in implementing this normalization process. Electronic Commerce is the exchange of goods and services by means of the Internet or other computer networks. The proposed system is design and develops to provide on-line information and
2-11
ordering for Pacla Hydraulic House. With this concept, electronic commerce concept was applied on the development of the system. Through rapid growth of internet, the amount of trade conducted electronically had grown extraordinarily.
2-12
Chapter 3 An On-line Information and Ordering System for Pacla Hydraulic House 3.1 Introduction The proponents had conducted interviews, observations and surveys to Pacla Hydraulic House. Through this, the proponents knew the specific problems that the company experiences with the current manual system. This problems lead to the proposal of On-line information and ordering system for Pacla Hydraulic House. In order to provide solutions to the problems cited at statement of the problem, the proponents had maximized the use of internet technology and library for both on-line research and book reference. With the use of the proposed system, Pacla Hydraulic House will expand its marketing arm and increase its sales both locally and globally. The on-line information and ordering system will make the transaction faster and more accurate particularly in ordering process and reports generation. This will as well make the work more organized and of less paper works. 3.2 System Design Specification The 4th Generation Techniques (4GT) methodology was used by the proponents as a guide in developing the proposed system and to start with. During the first phase, the requirements gathered, the proponents used different methods in data gathering such as observation and interview and survey. An observation and interview were conducted on the side of the company to understand more the flow of the current system being used and to identify the problems encountered by the employees on their day-to-day transaction. To get the opinions of the others especially to those of the customers, a survey was conducted as well. As a result, the
proponents were able to come up with various problems which were provided by corresponding objectives. These problems and objectives lead to the second phase of the methodology, the design strategy. On design strategy, the second phase, the proponents had created Context Flow Diagram (CFD), Data Flow Diagram (DFD), Entity Relationship Diagram (ERD) and Hierarchical Input Process Output Chart (HIPO Chart) to show the flow and process of the transactions in Pacla Hydraulic House and to illustrate how the database is being normalized as well as the relationship of the table to each other through the use of these graphical designs. These diagramming methods provided a clearer view in designing the system. The proponents had considered the systems interface that would take advantage of the computer's graphics capabilities to make the program easier to use and to make it easier for users to move from one module to another module without learning complex command languages. On this phase, the database, user interface and reports design are considered and finalized. Implementation, the third phase where in the proponents had implemented the technical specification of the proposed system using fourth generation languages. This is where the proponents had executed the design plan of the previous phase and interpreted it using HTML, PHP and JavaScript codes. The different modules that comprise the system were accomplished using programming codes. On this phase, the proponents had tested the modules individually before going to the next module. Through this, functions and operations of modules were improved, including screen layouts, business rules and process diagrams.
3-2
Lastly, the testing phase focuses more on testing the overall performance of the proposed on-line system together with the host company to know if the system meets the requirements in terms of input, process and output [WIKI2008]. During this phase, the proponents take an external perspective from the users who have no knowledge of the inner design of the code or logic of the system. The system testing is first done with relatively small amounts of data. After the system had ran successfully with it, the system is tested with a full volume of data. This is done to detect system failures and inconsistencies between modules that are integrated together so that defects may be uncovered and corrected. In the back end module, the proponents had implemented levels of access to restrict users from accessing the entire system and for security purposes as well Back end composes of File Maintenance, Reports, Transaction, Inventory Management, and Utilities. Selected users can only access specific module of the back end unlike with the administrator who has the authority to access all modules of the system. In the front end, the proponents designed and developed an on-line ordering module, terms and conditions, frequently asked question, search module and forum module. Different multimedia softwares like Dreamweaver, Flash and Photoshop were used in developing the proposed web application. Also, theories regarding Active Server Pages, HTML, PHP, LAN, WAN and JavaScript were also applied in implementing the on-line information and ordering system for Pacla Hydraulic House.
3-3
The Hardware requirements for the host company are at least an operating system- Windows 98, with at least 256 megabyte (MB) Hard disk of memory, 100 megabyte hard disk space for the internet connection, 256 kilo bytes per second was needed to have a fast access on the website and a printer for printing purposes.
3-4
3.3 Context Flow Diagram for Pacla Hydraulic House

Inventory Report Payment Sales Report Purchased Order Report Back Order Report Re-Order Report Delivery Report Give Information Ordered Products Sales Invoice Change Products
Customer
Sales Order Return Products Suggestion
Purchase Order Back Order Payment Return Payment
On-line Information and Ordering System for Pacla Hydraulic House
Pacla Hydraulic House
Purchased order Products Delivery Receipt Back Order
Supplier
Change Products
3.4 Data Flow Diagram for Pacla Hydraulic House (Current)
Disseminating Information
5.0
Give info about the product
Information of products
Customer
Inquire
1.0
Ask Information
Purchase Product
2.0
Verify
Order
Sales Representative
Request
4.0
Ask for preparation of item
Demand product
Verify product Change Good Products Update
Stockman
3.0
Ask for availability Distribute Product Request product Check product
Product File
6.0
Return Good Delivery for the customer Product Deliver Update Product File Product out Generate s
9.0
Update Inventory Control
Inventory Update
Product in
10.0
Generation of reports Update PHH management
Inventory Update
Update Product File
Storage Room
8.0
Supply product
Product Delivery
Supplier
Deliver Product
Verify product
7.0
Order to supplier Product Order
3-6
3.4.1 Data Flow Diagram for Customer Inquiry (Current)
Customer Inquiry 1.1 Ask Information Request

Sales Representative Product Information
1.2
Retrieve from File cabinet
Product details
Product File
3.4.2 Data Flow Diagram for Customer Order (Current)
Update
2.1
Verify customer Order
Approved/ Disapproved Order
2.2
Prepare Order
Update
Product Order
3-7
3.4.3 Data Flow Diagram for Availability of Products (Current)
Inquire product
3.1
Ask for availability
Request product
Verify product
3.2
Check availability of products
Check product
Stockman
Product File
Inform
3.4.4 Data Flow Diagram for Preparation of Products (Current)

Request
4.1
Ask for preparation of item
Demand product
Prepare product
4.2
Preparing of products
Placed products
Stockman
Stock Room
3-8
3.4.5 Data Flow Diagram for Product Information (Current)
Find customer
5.1
Visits different company
Introduce Product
5.2
Gives Information about the product
Product details
Customer
3.4.6 Data Flow Diagram for Customer Delivery (Current) Storage room
Acquire Product
6.1
Delivery
Product Delivery
Customer
Product file
Update
6.2
Delivery report
Update
3-9
3.4.7 Data Flow Diagram for Purchase Order Products to Supplier (Current)
Product details
7.1
Product file
Product Information
7.3
Order to supplier Place Order
Update
Supplier
Inform
7.2
Update Information
Report
PHH management
Inform
3.4.8 Data Flow Diagram for Supply Product (Current)

Supplier
Deliver Order
8.2 Supply product
Product Delivery
Storage room
Inform
8.1
Give information of products delivered
Update
Receive invoice
Stockman
Update
8.3
Compute the invoice
Placed
Product file
3-10
3.4.9 Data Flow Diagram for Inventory Control (Current)
Check availability
9.1
Check product In and out
Update
9.2
Stock Report Product Order
Update Inventory control
Order File
Stock Report
Stock checking
Stock Section
Product file
3.4.10 Data Flow Diagram for Generation of Reports (Current)
Product details
Product file
10.1
Product Information
Send
10.2 Generation of Reports
Inform
PHH management
Inform
10.3
Update Information
Send
3-11
3.5 Data Flow Diagram for Pacla Hydraulic House (Proposed) Return Good Customer Change Good
6.0 Product out

Update Inventory control
Product in 2.0 Products Update Orders Product file Generates Update Product File 7.0 Generation of Reports Inventory Update
1.0 Search Information Placing
Inquiry
Release Orders 3.0 Deliver 4.0 Purchase Product Delivery
Purchasing Product File Product Delivery 5.0 Supply Product
Update
Update Supplier
Inventory Update
PHH management
mmmmmmmmk mMMManagem ent
Storage Room
Product Delivery Back Order Acquire Product
3-12
3.5.1 Data Flow Diagram for Customer Inquiry
Customer
Inquiry
1.1 Search Information
Product Inquiry
Product Information
Product File
1.2 Retrieve Information
Category of Product Direct Order or Request for Quotation
3.5.2 Data Flow Diagram for Customer Order
Update Product File

Update
2.1
Verify customer product
Approved/ Disapproved Order
2.2 Prepare Order
Update
Product Order
3-13
3.5.3 Data Flow Diagram for Customer Delivery Product Order Storage Room
Release Product Acquire Product
3.1 Delivery
Product Delivery
Customer
Delivery report or invoice
Product File
3.5.4 Data Flow Diagram for Purchase Order
Product File Inform 4.1

Gives critical level of the products
Order Product
Product details
4.2 Purchase
Update
Supplier
PHH management
Order details 4.3

Gives Information about the products ordered
Inform
3-14
3.5.5 Data Flow Diagram for Product Supply
Supplier
Deliver order
5.1
Supply Product
Product delivery Storage Room
Invoice Product File
3.5.6 Data Flow Diagram for Inventory
Product File
Stock checking
6.1
Update Inventory System
Product Order
Stock Report Stock Section
Order File
3-15
3.5.7 Data Flow Diagram for Generation of Reports
Product File Generate s Inform 7.2

Check the reports
7.1
Generation of Reports
Update
PHH management
Ensure
3-16
3.6 Entity Relationship Diagram for Pacla Hydraulic House

(1:1) Customer (1:1) Has (1:m) Order List
Orders
(1:m) (1:1) Product (1:m) Has (1:1)

Brand and Category
Had
(1:m) Purchased (1:m)
(1:1) Has
(1:1)
Purchase Order List
Comes From
(1:m) Supplier
3-17
3.7 Hierarchical Input Process Output Chart for the Proposed System
Log-in
1.0
File Maintenance
2.0
Inventory Management
3.0 Transactions
4.0
Generation of Reports
5.0
Stock Adjustment Form
6.0 Utilities
7.0 Log-out
This figure shows the HIPO Chart menu of the proposed system for Pacla Hydraulic House
3-18
3.7.1 This figure shows the menu and submenus of the File Maintenance
1.0
File Maintenance
1.1 Product Master List
1.2 Customers
1.3 Suppliers
1.4
Category and Product Brand
1.5 Frequently asked questions (FAQs)
3-19
3.7.2 This figure shows the menu and submenus of the Transactions
3.0 Transactions
3.1
Order Transactions
3.2
Purchase Order Transactions
3.3
Back Order Transactions
3.4
Cancelled Order Transactions
3.5
Return and Exchange Transactions
3.6
Feedback of Transactions
3-20
3.7.3 This figure shows the menu and submenus of the Generation of Reports
4.0 Generation of Reports
4.1 Purchase Order Report
4.2 Inventory Report
4.3 Back-Order Report
4.4 Re-Order Report
4.5 Delivery Report
4.6 Sales Report
4.7
Return and Exchanged Report
3-21
3.7.4 This figure shows the menu and submenus of the Utilities
6.0 Utilities
6.1 Back-up of database
6.2 Archive
6.3 Audit Trail
6.4
Restore of the database
6.5
Levels of Access
3-22
3.7.4.1 This figure shows the menu and submenus of the Levels of Access
6.5 Levels of Access
6.5.1
Administrator
6.5.2
6.5.3 Inventory clerk
6.5.4 Cashier
3-23
3.8 Summary This chapter discusses how the proponents provided the solution to the statement of the problem, different techniques used in gathering information and the graphical design tools used in developing the system such as, 4th Generation Techniques (4GT), Context Flow Diagram (CFD), Data Flow Diagram (DFD), Entity Relationship Diagram (ERD) and Hierarchical Input Process Output Chart (HIPO Chart). The proponents used this to guide to their system and discussed the functionalities and detailed description of the different components of the system as well as the software and hardware components that were used in the system.
3-24
Chapter 4
PERFORMANCE ANALYSIS
4.1 Introduction The On-line Information and Ordering System for Pacla Hydraulic House is mainly designed and developed to allow customers transact on-line and for the company to easily manage the inventory of the products, reducing the time, effort and cost spent in every business transaction. The web application comprises of two main modules, the front-end and the back-end. These two modules have different outputs. The first module is the front-end which contains different pages that contain various functionalities. On the other hand, the back-end contains the file maintenance, different transactions, stock adjustment form and generates different kinds of reports. In performance analysis, data and information of the current system were gathered and reviewed. The proponents had conducted survey and interviews on the employees and customers of Pacla Hydraulic House about the on-line information and ordering system. The objective of the analysis is to clearly understand the current system and identify the shortcomings or errors of both current and proposed systems which must be enhanced and modified. After the survey, the proponents will be able to determine if the system has met its targets as stated on the previous chapters of this documentation. At this stage, the proponents would encounter minimal problems and receive suggestions from the users that will serve as a basis in enhancing the system. 4.2 Experimental In designing, developing and implementing the proposed system, the proponents conducted experiments. In the front-end the proponents, used electronic commerce because
4-1
the system focuses on on-line transactions such as ordering and advertising of the products. On the side, the back-end of the on-line system uses the PHP Hypertext Preprocessor (PHP) and MySQL in developing the system. This is were all the transactions and maintaining of files coded and produced in all necessary outputs that will be used in the system. In the back-end of the system there were different modules that were used on maintaining the information and data. The file maintenance consists of different modules information relevant to the company are being maintained and updated by authorized users. The next menu is transaction module where transactions done with the system are place such as the purchase order, back order and the customer order transaction. Under of the transaction is the reports module where all kinds of reports by the company are generated, including the delivery report, purchase order report, order report, customer back order report and the back order report. The system also has utilities menu. Under this menu are the backup module, archive module, audit trail module, restore of the database and level of access contains the administrator, sales representative, inventory clerk and cashier. In the front-end of the website there are links that lead to other pages or contents of the website. These main navigational links includes home page, product page, order on-line page, on-line registration, shopping cart, company profile, and request for quotation and contact us. Written below are the list criteria and criterion related to the objectives of the proponents in designing, developing and implementing the on-line information and ordering system. These were based from the survey form that was given to the customers and employees of Pacla Hydraulic House. The proponents used the Slovans formula to identify the number of customers who will be part of the survey, That is:
n=
N 1 + Ne2
Where: n = sample size N = total population E = error of margin n= 100 1 + 100(0.1)2 = 100 1+1 = 100 2 = 50 For the employees:
Criteria The system is capable of maintaining all information about the company. The system can easily add, edit, delete and update necessary records in the database. The system can back up and restore database. The system allows the administrator to view all the users who access the system including the date and time of access and whatever actions
Achieved
Needs a little Average Not improvement Achieved
4-3
taken. The system provides a high security to restrict all unauthorized users. The system can generate reports like sales order report, back order report, purchase order report and others. The system provides automatic computation of customer bills. The system allows easy changing of user accounts which includes password and username. The system is easy to use. The system can easily set minimum and maximum levels of stocks. The system can easily determine aging accounts. The system can easily track the sales and inventory The system is well-designed, adaptable, efficient, maintainable and fast. Table 1.0 Survey Form for the Employees For the customers:
Criteria The system allows on-line ordering and cancellation. The system allows on-line inquiry about the products and services offered by Pacla Hydraulic House Information about the company and its products and services can be freely viewed on the front end of the system.
Achieved
Needs a little Not Average improvement Achieved
4-4
With the e-commerce concept, ordering is now faster, more accurate and reduces paper works. Prices for oils and greases can be viewed on the front end. The front end of the system is user friendly and easy to navigate. Customers can ask for quotations about the services and products, which excludes oils and greases. Customers are notified by their unpaid bills. The system provides status of orders. Table 2.0 Survey Form for the Customers 4.3 Results and Analysis The system is capable of maintaining the data on the database given by the company and information about the customers orders. An audit trail is included in backend so that whoever are logs on in the system will be automatically traced as well as authorized users who do any action or changes in the system. The proponents conducted a testing of the system in order for the proponents to identify the different errors and to maintain data. The current result showed some errors that the proponents had checked. At this stage, all errors are corrected and all outputs are checked to meet accuracy. The proponents conducted a survey to know and identify the advantages and disadvantages of the existing system of the Pacla Hydraulic House. The proponents gave an idea on how to design the proposed system. In like manner the proponents used the Slovin Formula to determine the sample size of the population.
4-5
To compute for the percentage and analyze the result of the survey that was conducted, the proponents had used the formula presented as: Percentage (%) = (sample size / population) * 100 For the employees: Needs a little Not Average improvement Achieved 18.18% 18.18% 9.09%
Criteria The system is capable of maintaining all information about the company. The system can easily add, edit, delete and update necessary records in the database. The system can back up and restore database. The system allows the administrator to view all the users who access the system including the date and time of access and whatever actions taken. The system provides a high security to restrict all unauthorized users. The system can generate reports like sales order report, back order report, purchase order report and others. The system provides automatic computation of customer bills. The system allows easy changing of user accounts which includes password and username. The system is easy to use. The system can easily set minimum and maximum levels of stocks. The system can easily determine aging accounts.
Achieved
54.54%
63.63% 81.81%
18.18% 18.18%
9.09% 0%
9.09% 0%
63.63%
36.36%
0%
0%
54.54%
27.27%
9.09%
9.09%
72.72%
18.18%
9.09%
0%
81.81%
9.09%
9.09%
0%
63.63% 90.90% 72.72% 72.72%
27.27% 9.09% 27.27% 9.09%
9.09% 0% 0% 9.09%
0% 0% 0% 9.09%
4-6
The system can easily track the 81.81% 9.09% 9.09% sales and inventory The system is well-designed, adaptable, efficient, 90.90% 9.09% 0% maintainable and fast. Table 3.0 Results of the Survey Form (Employees) For the customers:
0% 0%
Criteria The system allows on-line ordering and cancellation. The system allows on-line inquiry about the products and services offered by Pacla Hydraulic House Information about the company and its products and services can be freely viewed on the front end of the system. With the e-commerce concept, ordering is now faster, more accurate and reduces paper works. Prices for oils and greases can be viewed on the front end. The front end of the system is user friendly and easy to navigate. Customers can ask for quotations about the services and products, which excludes oils and greases.
Achieved 72%
Needs a little Not Average improvement Achieved 20% 8% 0%
80%
16%
2%
2%
76%
16%
6%
2%
68%
16%
16%
0%
72% 88%
18% 10%
10% 2%
0% 0%
86%
14%
0%
0%
Customers are notified by their 86% 14% 0% unpaid bills. The system provides status of 70% 20% 10% orders. Table 4.0 Results of the Survey Form (Customers)
0% 0%
4-7
1) The system is capable of maintaining all information about the company. Based from the table above, 54.54% or 6 out of 11 respondents strongly agreed that the proponents had successfully achieved the objectives of the system for this parameter. On the other hand, 2 out of 11 respondents, or 18.18% said that the system just needs a little improvement and 18.18% or 2 out of 11 respondents for average. Lastly, 9.09% or 1 out of 11 explained that the system has not achieved its purpose. 2) The system can easily add, edit, delete and update necessary records in the database. Based from the table above, 63.63% or 7 of 11 respondents strongly agreed that the proponents had successfully achieved the objectives of the system for this parameter. On the other hand, 2 out of 11 respondents, or 18.18% said that the system just needs a little improvement and 9.09% or 1 out of 11 for average. Lastly, 9.09% or 1 out of 11 who said that the system has not achieved its purpose. 3) The system can back up and restore database. Based from the table above, 81.81% or 9 of 11 respondents who strongly agreed that the proponents had successfully achieved the objective of the system for this parameter. On the other hand, 2 out of 11 respondents, or 18.18% said that the system just needs a little improvement and 0% or 0 out of 11 for average. Lastly, 0% or 0 out of 11 mentioned that the system has not achieved its purpose.
4-8
4) The system allows the administrator to view all the users who access the system including the date and time of access and whatever actions taken. Based from the table above, 63.63% or 7 of 11 respondents who strongly agreed that the proponents had successfully achieved the objective of the system for this parameter. On the other hand, 4 out of 11 respondents, or 36.36% explained that the system just needs a little improvement and 0% or 0 out of 11 for average. Lastly, 0% or 0 out of 11 said that the system has not achieved its purpose. 5) The system provides a high security to restrict all unauthorized users. Based from the table above, 54.54% or 6 of 11 respondents strongly agreed that the proponents had successfully achieved the objective of the system for this parameter. On the other hand, 3 out of 11 respondents, or 27.27% concluded that the system just needs a little improvement and 9.09% or 1 out of 11 for average. Lastly, 9.09% or 1 out of 11 explained that the system has not achieved its purpose. 6) The system can generate reports like sales order report, back order report, purchase order report and others. Based from the table above, 72.72% or 8 of 11 respondents strongly agreed that the proponents had successfully achieved the objective of the system for this parameter. On the other hand, 2 out of 11 respondents, or 18.18% believed that the system just needs a little improvement and 9.09% or 1 out of 11 for average. Lastly, 0% or 0 out of 11 concluded that the system has not achieved its purpose.
4-9
7) The system provides automatic computation of customer bills. Based from the table above, 81.81% or 9 of 11 respondents strongly believed that the proponents had successfully achieved the objective of the system for this parameter. On the other hand, 1 out of 11 respondents, or 9.09% agreed that the system just needs a little improvement and 9.09% or 1 out of 11 for average. Lastly, 0% or 0 out of 11 said that the system has not achieved its purpose. 8) The system allows easy changing of user accounts which includes password and username. Based from the table above, 63.63% or 7 of 11 respondents strongly agreed that the proponents had successfully achieved the objective of the system for this parameter. On the other hand, 3 out of 11 respondents, or 27.27% assessed that the system just needs a little improvement and 9.09% or 1 out of 11 for average. Lastly, 0% or 0 out of 11 said that the system has not achieved its purpose. 9) The system is easy to use. Based from the table above, 90.90% or 10 of 11 respondents strongly agreed that the proponents had successfully achieved the objective of the system for this parameter. On the other hand, 1 out of 11 respondents, or 9.09% says that the system just needs a little improvement and 0% or 0 out of 11 for average. Lastly, 0% or 0 out of 11 who said that the system has not achieved its purpose. 10) The system can easily set minimum and maximum levels of stocks. Based from the table above, 72.72% or 8 of 11 respondents strongly agreed that the proponents had successfully achieved the objective of the system for this
4-10
parameter. On the other hand, 3 out of 11 respondents, or 27.27% says that the system just needs a little improvement and 0% or 0 out of 11 for average. Lastly, 0% or 0 out of 11 who said that the system has not achieved its purpose. 11) The system can easily determine aging accounts. Based from the table above, 72.72% or 8 of 11 respondents strongly agreed that the proponents had successfully achieved the objective of the system for this parameter. On the other hand, 1 out of 11 respondents, or 9.09% says that the system just needs a little improvement and 9.09% or 1 out of 11 for average. Lastly, 9.09% or 1 out of 11 said that the system has not achieved its purpose. 12) The system can easily track the sales and inventory. Based from the table above, 81.81% or 9 of 11 respondents strongly agreed that the proponents had successfully achieved the objective of the system for this parameter. On the other hand, 1 out of 11 respondents, or 9.09% says that the system just needs a little improvement and 9.09% or 1 out of 11 for average. Lastly, 0% or 0 out of 11 who said that the system has not achieved its purpose. 13) The system is well-designed, adaptable, efficient, maintainable and fast. Based from the table above, 90.90% or 10 of 11 respondents strongly agreed that the proponents had successfully achieved the objective of the system for this parameter. On the other hand, 1 out of 11 respondents, or 9.09% says that the system just needs a little improvement and 0% or 0 out of 11 for average. Lastly, 0% or 0 out of 11 who said that the system has not achieved its purpose.
4-11
For the customers: 1) The system allows on-line ordering and cancellation. Based from the table above, 72% or 36 of 50 respondents strongly agreed that the proponents had successfully achieved the objective of the system for this parameter. On the other hand, 10 out of 50 respondents, or 20% says that the system just needs a little improvement and 8% or 4 out of 50 for average. Lastly, 0% or 0 out of 50 who said that the system has not achieved its purpose. 2) The system allows on-line inquiry about the products and services offered by Pacla Hydraulic House Based from the table above, 80% or 40 of 50 respondents strongly agreed that the proponents had successfully achieved the objective of the system for this parameter. On the other hand, 8 out of 50 respondents, or 16% says that the system just needs a little improvement and 2% or 1 out of 50 for average. Lastly, 2% or 1 out of 50 who said that the system has not achieved its purpose. 3) Information about the company and its products and services can be freely viewed on the front end of the system. Based from the table above, 76% or 38 of 50 respondents strongly agreed that the proponents had successfully achieved the objective of the system for this parameter. On the other hand, 8 out of 50 respondents, or 16% says that the system just needs a little improvement and 6% or 3 out of 50 for average. Lastly, 2% or 1 out of 50 who said that the system has not achieved its purpose.
4-12
4) With the e-commerce concept, ordering is now faster, more accurate and reduces paper works. Based from the table above, 68% or 38 of 50 respondents strongly agreed that the proponents had successfully achieved the objective of the system for this parameter. On the other hand, 8 out of 50 respondents, or 16% says that the system just needs a little improvement and 16% or 8 out of 50 for average. Lastly, 0% or 0 out of 50 who said that the system has not achieved its purpose. 5) Prices for oils and greases can be viewed on the front end. Based from the table above, 72% or 36 of 50 respondents strongly agreed that the proponents had successfully achieved the objective of the system for this parameter. On the other hand, 9 out of 50 respondents, or 18% says that the system just needs a little improvement and 10% or 5 out of 50 for average. Lastly, 0% or 0 out of 50 who said that the system has not achieved its purpose 6) The front end of the system is user friendly and easy to navigate. Based from the table above, 88% or 44 of 50 respondents strongly agreed that the proponents had successfully achieved the objective of the system for this parameter. On the other hand, 5 out of 50 respondents, or 10% says that the system just needs a little improvement and 2% or 1 out of 50 for average. Lastly, 0% or 0 out of 50 who said that the system has not achieved its purpose.
4-13
7) Customers can ask for quotations about the services and products, which excludes oils and greases. Based from the table above, 86% or 43 of 50 respondents strongly agreed that the proponents had successfully achieved the objective of the system for this parameter. On the other hand, 7 out of 50 respondents, or 14% says that the system just needs a little improvement and 0% or 0 out of 50 for average. Lastly, 0% or 0 out of 50 who said that the system has not achieved its purpose. 8) Customers are notified by their unpaid bills. Based from the table above, 86% or 43 of 50 respondents strongly agreed that the proponents had successfully achieved the objective of the system for this parameter. On the other hand, 7 out of 50 respondents, or 14% says that the system just needs a little improvement and 0% or 0 out of 50 for average. Lastly, 0% or 0 out of 50 who said that the system has not achieved its purpose. 9) The system provides status of orders. Based from the table above, 70% or 35 of 50 respondents strongly agreed that the proponents had successfully achieved the objective of the system for this parameter. On the other hand, 20 out of 50 respondents, or 10% says that the system just needs a little improvement and 10% or 5 out of 50 for average. Lastly, 0% or 0 out of 50 who said that the system has not achieved its purpose.
4-14
4.4 Summary The proposed on-line information and ordering system for Pacla Hydraulic House is basically composed of two major modules, one for the backend and the other one is for the front end. Both modules are accessible through on-line, however, the backend can only be accessed by authorized users. In the backend module, there are four main menu which links to other modules of the system. Similarly, the front end has also navigational links that leads to other pages of the system. After the survey, the proponents had identified the revisions needed on the system as suggested by the host company. Based from the figures presented, the proponents had satisfactorily achieved the objectives and purposes of the system in speeding up all business related transactions, eliminating paper works and reducing cost spent in business processing.
4-15
Chapter 5
CONCLUSION
Pacla Hydraulic House does not have an existing website. It uses a manual system in all of its transactions such as ordering inquiry and cancellation of orders, without mentioning or naming a few. The host company introduces their products to potential customers by presenting a book binder where the products are listed, and sometimes the sales representative goes to their clients to introduce to them the products as well as the new products. They monitor the orders and the product sold by using a piece of paper or a log book. Also, the inventory clerk manually counts the incoming and outgoing products daily. After counting the products, the representative will list down all the number of products sold and returned in a piece of paper. The company uses logbook or any paper of its form to record it. With the current system, the firm encounters problem in marketing and advertisement, accuracy of reports and order details and in inventory. The proponents aim to design, develop and implement a website that will provide two (2) on-line product catalogues. Direct ordering and request for quotation was provided to display the products as well as the information of the products. Through the on-line ordering module, customers can place an order even outside the business firm. The system automatically updates the availability of products as well as the incoming and outgoing products of the company with the inventory management implemented by the proponents in the system. This website will help the company to entertain customers in far location and promote their products. These will be accomplished by making sure that all the following requirements are met: To design, develop and implement an on-line catalog that will display the information of the products of Pacla Hydraulic House.
5- 1
To design, develop and implement an on-line ordering module that will allow their customers to place their orders. To implement an inventory management that will easily monitor and update products. To design, develop and implement a search module that will efficiently locate specific products. To design, develop and implement a module that will generate faster, more reliable and timely reports. To design, develop and implement a security module that will secure the file and prevent the access of the unauthorized personnel. In order to meet all requirements, the proponents identified first the current problems of the company and provided solutions based on the problems that were encountered and accomplished all the scope of the system that was discussed on the first chapter of the documentation. Recommendations: This system will provide on-line product catalog to be able for the customer to view the list of products provided by the company. This system will provide on-line ordering. This will be used by a customer to place orders. The proponents will provide a system which will easily monitor the availability of the products as well as monitoring the products that are in critical level. This system will provide a database to organize the important files made and produced by the company.
5- 2
This system will assist and guide the company to expand its market and sales. The proponents will recommend the company to conduct training and seminar for employees on how to use the system and to increase their knowledge in computer based system. The proponents will recommend using other software and hardware to upgrade the system.
5- 3
Personal Technical Vitae Briones, James Emmanuel P. Santiago Sta. Ana Pampanga +639222915471 August 11, 1988 haymebriones@yahoo.com
Galvez, Argel N. # 103 San Vicente, Macabebe Pampanga (045) 921 2841 +639083001090 June 9, 1989 ag_pogz@yahoo.com
Ramos, Ryan G. Gatiawin, Arayat Pampanga 09292305890 November 14, 1985 Yhan_1114@yahoo.com
Rigor, Emilie Corazon C. #193 Dolores Homesite City of San Fernando, Pampanga +639183045878 May 27, 1987 Gemz_0527@yahoo.com
Resource Person/s Ms. Vega Lynne Pacla Manager Pacla Hydraulic House 09209223029
Mr. Amiel B. Calma Thesis2 Thesis Adviser System Technology Institute 09159724477
Mr. Foilan B. Buelo Thesis1 Thesis Adviser Systems Technology Institute 09194065101
Mr. Louie A. Ruiz IT Coordinator/Thesis Adviser Systems Technology Institute 09183324462
Ms. Fides Celeste C. Arceo Thesis Coordinator Systems Technology Institute (045) 963-5126
Pacla Hydraulic House Code 10404 12mjl-12mjl Size 14" 18" 20" 22" 30" 13" 16" 18" 20" 24" 30" 14" 18" 20" 25" 14" 18" 20" 22" 24" 14" 16" 18" 22" 28" 13" 18" 28" 18" 18" 14" 10" 14" 20" 55" 14" 44" 13" 22" Price 582 606 617 629 676 536 594 606 617 640 676 582 606 617 647 582 606 617 629 640 582 594 606 629 664 576 606 664 668 645 582 617 582 617 882 582 758 576 629 10404 10mjl(1.25)-12mjl(1.25) 10404 10mjl(1.25)-14mjl(1.5) 10404 10mjl(1.0)-14mjl(1.5) 10404 10mjl(1.0)-14mjl(1.5) 10404 10mjl(1.0)-14mjl(1.5) 10404 10mjl(1.5)-14mjl(1.0) 10404 10mjl(1.0)-14mjl(1.0) 10404 10mjl(1.9)-14mjl(1.5) 10404 10mjl(1.5)-14mjl(1.5) 10404 14NX-104 10404 14NX-MB 10406 14mjl-14mjl 20" 22" 22" 22" 24" 24" 24" 24" 24" 16" 14" 28" 16" 18" 20" 22" 24" 26" 14" 18" 20" 22" 24" 16" 18" 20" 24" 28" 30" 35" 16" 18" 20" 25" 18" 20" 22" 14" 16" 18" 617 629 629 629 640 640 640 640 640 594 582 664 665 678 691 705 718 731 652 678 691 705 718 665 678 691 718 744 757 790 665 678 691 724 689 711 725 652 665 678
10404 20MF-29MF
10404 20NF - 14NX
10404 20NF-12mjl
10406 20NF-14mjl
10404 14NX-14NX
10406 16mjl-16mjl
1004 10NX(1.25)-14NX 10404 10NX-10NX 2504 05RV-05RV 10404 05RV-05RV 10404 102-102 10404 102-102 10404 10NX(1.25)-12mjl 10404 10NX-19mjf 10404 NU-NU 10404 10mjf(1.25)-12RV
10406 20NF-16mjl
10406 RS14-16ml
10406 106mjf-16mjf
43012 112[-112
2512 112-112
2512 112-12NU
2512 32MOT-32MOT 43012 PA-PA 2512 G12-G12 10408 P08-20mjl 10408 20MJL-20MJL
2508 20mjl-20mjl
10408 20NF-20mjl
10408 20NF-20mjl
20" 22" 24" 29" 26" 37" 37" w/ sg 40" 45" 52" 26" 37" 37" w/ sg 45" 52" 64" 35" 38" 50" 54" 30" 39" 31" 26" 22" 24" 20" 22" 24" 20" 22" 24" 15" 18" 20" 22" 24" 16" 18"
691 705 718 750 1800 2100 2250 2178 2312 2501 1457 1609 1757 1718 1814 1979 1581 1621 1787 1824 1692 1817 1560 1664 833 849 818 833 849 860 880 900 778 802 817 833 849 766 802
10408 22NF-20mjl
10408 22mjl-22mjl
10408 22NF-22mjl 10408 22NF-22NF
10408 22NX-20mjl
2508 22NX-20mjl
10408 12518-20mjl 2508 108-108
10408 22NX-RS 10408 608-608 43016 G16-G16 22
20" 22" 24" 16" 18" 20" 18" 20" 22" 24" 18" 13" 16" 18" 20" 22" 24" 15" 18" 20" 24" 32" 60" 15" 18" 20" 24" 32" 60" 22" 22" 30" 33" 35" 37" 18" 18" 30" 37" 40"
817 833 849 786 802 817 802 817 833 849 802 743 786 802 817 833 849 778 802 817 849 892 1111 810 840 860 900 980 1260 863 880 960 990 1010 1030 832 782 876 3103 3214
3016 G76-616
43016 616-616 43016 G80-G76 180
43016 116-116
43016 40mot-40mot
2516 40mot-4mot
2516 116-16NU 43016 4MT-16NU 2516 40mot-16NU
30" 35 1/2" 37" 40" 44" 34" 44" 55" 60" 64" 74" 18" 24" 30" 36" 40" 44" 36" 40" 44" 60" 52" 52"
2825 3028 3083 3193 3345 2713 3080 4078 4279 4441 4846 2123 2344 2565 2826 2974 3121 2175 2250 2325 2585 3405 2455
Bibliography Books [STI1998] Systems Technology Institute, Inc., Database System STI Information Technology Publications, Philippines [STI1998] Published by Systems Technology Institute, Business System Technology Institute World Wide Web [WIKI2008] Wikipedia Contributors (2008). Wikipedia, The Free Encyclopedia. http://en.wikipedia.org/w/index.php?title=World_Wide_Web &oldid=193044078 [WIKI2008] Wikipedia Contributors (2008). Wikipedia, The Free Encyclopedia. http:// en.wikipedia.org/w/index.php?title=Internet &oldid =193044078 [WIKI2008] Wikipedia Contributors (2008). Wikipedia, The Free Encyclopedia. http://en.wikipedia.org/w/index.php?title=Information_system&ol did=193010295 [BUSI2008] 2008. Electronic commerce. http://www.businesstown.com/internet/ecomm-definition.asp
[WIKI2008]
Wikipedia Contributors (2008). Wikipedia, The Free Encyclopedia. http:// en.wikipedia.org/w/index.php?title= Online_ordering &oldid =186986351
[WIKI2008]
Wikipedia Contributors (2008). Wikipedia, The Free Encyclopedia. http://en.wikipedia.org/w/index.php?title=Transaction_Processing_ System&oldid= &oldid=194051486
[PIXE2004]
2004. Alfagomma. http://www.Pixelweb.com
[MTEC2008] [TRUC2008]
2008. M-Tech Supply. http://www.mtechsupply.com/ 2008. Truck trailer parts. http://www.royalbassandhose.com
[WIKI2008]
Wikipedia Contributors (2008). Wikipedia, The Free Encyclopedia. http://en.wikipedia.org/w/index.php?title=Shopping_cart_software &oldid= &oldid=191616143
[ENCA2008]
2008. Internet. http://encarta.msn.com/encyclopedia_761579729/Internet.html
[WIKI2008]
2008.World Wide Web. [http://en.wikipedia.org/wiki/World_wide_web]
[WIKI2008]
2008.Website. [http://en.wikipedia.org/wiki/Website]
[WIKI2008]
2008.Webpage. [http://en.wikipedia.org/wiki/Webpage]
[ENCA2008]
2008. Graphical User Interface. [http://encarta.msn.com/encyclopedia_762589718/ Graphical User Interface.html]
[ENCA2008]
2008. Wide Area Network. [http://encarta.msn.com/encyclopedia_763789892/ Wide Area Network.html]
[ENCA2008]
2008. Local Area Network. [http://encarta.msn.com/encyclopedia_762589625/ Local Area Network.html]
[ENCA2008]
2008. Hypertext Transfer Protocol. [http://encarta.msn.com/encyclopedia_762589733/ Hypertext Transfer Protocol.html]
[ENCA2008]
2008. File Transfer Protocol. [http://encarta.msn.com/encyclopedia_762587834/ File Transfer Protocol.html]
[WIKI2008]
2008.Mulitimedia. [http://en.wikipedia.org/wiki/Multimedia]
[WEBO2008]
20088.Database. [http://www.webopedia.com/TERM/database.html]
[WIKI2008]
2008.Database Security. [http://en.wikipedia.org/wiki/Database Security]
[WIKI2008]
2008.Database Normalization. [http://en.wikipedia.org/wiki/Database Normalization]
[ENCA2008]
2008. Electronic Commerce. [http://encarta.msn.com/encyclopedia_762574365/ Electronic Commerce.html]
[WIKI2008]
2008.Testing Phase. [http://en.wikipedia.org/wiki/Testing Phase]

System

Hochgeladen von

Dokumentinformationen

Copyright

Verfügbare Formate

Dieses Dokument teilen

Dokument teilen oder einbetten

Freigabeoptionen

Stufen Sie dieses Dokument als nützlich ein?

Sind diese Inhalte unangemessen?

Copyright:

Verfügbare Formate

System

Hochgeladen von

Copyright:

Verfügbare Formate

A-PDF Merger DEMO : Purchase from www.A-PDF.

com to remove the watermark

AN ON-LINE INFORMATION AND ORDERING SYSTEM FOR PACLA HYDRAULIC HOUSE

A Thesis Project Presented to the Faculty of STI College San Fernando

Mr. Amiel B. Calma Thesis Adviser

ADVISERS RECOMMENDATION SHEET

This Thesis entitled

AN ON-LINE INFORMATION AND ORDERING SYSTEM FOR PACLA HYDRAULIC HOUSE

_________________ Mr. Amiel B. Calma Thesis Adviser

February 2009 Date

PANELS APPROVAL SHEET

This Thesis entitled

AN ON-LINE INFORMATION AND ORDERING SYSTEM FOR PACLA HYDRAULIC HOUSE

__________________ Mr. Rheyson G. Leary Panelist 2

February 2009 Date

THESIS COORDINATOR AND DEANS ACCEPTANCE SHEET

This Thesis entitled

AN ON-LINE INFORMATION AND ORDERING SYSTEM FOR PACLA HYDRAULIC HOUSE

_________________ Ms. Fides Celeste C. Arceo Thesis Coordinator/Dean

February 2009 Date

3 - 15 3 - 15 3 - 16 3 - 17 3 - 18 3 - 19 3 - 20 3 - 21 3 - 22 3 - 23 3 - 24 4-1 4-1 4-1 4-5 4 - 15

E - Sample Forms and Reports F - Resource Persons G - Personal Technical Vitae

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

An On-line Information and Ordering System for Pacla Hydraulic House

3.3 Context Flow Diagram for Pacla Hydraulic House

Sales Order Return Products Suggestion

Purchase Order Back Order Payment Return Payment

On-line Information and Ordering System for Pacla Hydraulic House

Pacla Hydraulic House

Purchased order Products Delivery Receipt Back Order

3.4 Data Flow Diagram for Pacla Hydraulic House (Current)

Verify product Change Good Products Update

Update Product File

An On-line Information and Ordering System for Pacla Hydraulic House

3.4.1 Data Flow Diagram for Customer Inquiry (Current)

Customer Inquiry 1.1 Ask Information Request

3.4.2 Data Flow Diagram for Customer Order (Current)

Approved/ Disapproved Order

An On-line Information and Ordering System for Pacla Hydraulic House

3.4.3 Data Flow Diagram for Availability of Products (Current)

3.4.4 Data Flow Diagram for Preparation of Products (Current)