WAQAR AHMAD HADI

Wqar001@yahoo.com waqar@bateel.com.sa 0550160746

POSITION: IT Help Desk/Desktop,

Cisco/Microsoft Network Engineer,

Having Minimum 3 years experience in Cisco Technical Engineering/IT environment. Practical Capability of coordination within project team and sales team, and also the ability to work independently to Configure troubleshoot and provide solutions. DESCRIPTION: Ensures proper computer operation in an integrated computer network environment so that local and remote staff can accomplish their tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests; installing and configuring all system hardware, software, and communication network equipment; diagnosing, repairing, maintaining, and upgrading all PC hardware and Network equipments to ensure optimal workstation performance; and performing advanced troubleshooting and vendor technical liaison functions..

Previous Companies:

Supernet Lahore (Pakistan) 2007 2009 (www.super.net.pk) Description : Supernet offers a wide range of data networking solutions to its customers which include Satellite & Fiber Optic based Managed WAN Services, Digital Microwave Radio Connectivity to Establish Enterprise Networks, Transit Internet, Broadband Internet Access, System Integration Services, Online Video Surveillance Solution as well as complete Web Services Platforms.

Bateel Companies. (Saudi Arabia) 2009 till date (www.bateel.ae) Description : Bateel?s success is anchored on a strong production and marketing organization, which is vertically integrated and includes farming, processing, manufacturing, and premium retailing functions. Bateel now specialises in the production and distribution of a complete range of dates, and date and non-date gourmet confectioneries. The company is headquartered in Riyadh, Saudi Arabia with a regional office in Dubai, UAE and employs over three hundred people

RESPONSIBILITIES: Configuring , maintaining and troubleshooting of CISCO 1800, 2600 ,2800 and 3600 Routers, Configuring , maintaining and troubleshooting CISCO 2900, 3550 and 3com Switches. Configuring , maintaining and troubleshooting LINKSYS , THOMSON and CYBEROAM wireless routers. Configuring and troubleshooting RIP, RIP v2 , EIGRP, OSPF , IS-IS ,BGP , HRSP, VPN, FRAME RELAY,ACCESS LIST, NAT/PAT, ISDN, TELNET, DNS, DHCP . Configuring and troubleshooting Initial configurations, VLAN, INTER VLAN ROUTING, RSTP, PVST, VTP, PORT SECURITIY. Performing fault isolation and repairs in a computing/networking environment Research, recommendation, installation, and configuration of hardware, software, and networks for PC's/servers with multi-user operating and/or networking systems in order to establish and maintaining information systems. Research, development and standardization of proper operating procedures when confronted with hardware and/or software malfunctions, and performs complex system Monitoring, analyzing, and controlling of system resource utilization in order to maximize system efficiency and react to user demands. Independently or in consultation with vendor or other technical personnel in order to diagnose and correct system problems. Development and maintaining of computer operations, priorities, schedules, and equipment in order to maximize operational effectiveness Recording hardware, software, and application program problems in order to document difficulty for later analysis and correction. Schedules mandatory maintenance on equipment in order to ensure equipment is in good working order and minimize downtime. Installation, Upgrading, maintenance and Setup of CCTV Fingerprint attendance device in all Bateel Showrooms and generating of Monthly Reports. Assist Showroom managers to add new staff to the CCTV Device. Responsible for the daily application and Servers backups, testing and procedures, and to manage the disaster recovery setup

ENVIRONOMENT HEALTH POLICY: maintained a professional and polite attitude at all times; manage the hosting of all the applications and to provide remote connectivity to outside users; Undertake other duties that may from time to time prove necessary and as requested by the IT Infrastructure Manager;

SKILLS & QUALIFICATIONS: Bachelor's degree, COMPUTER SCIENCE (2007)

N-W-F-P University of Engineering and Technology Peshawar

A plus (Computer Hardware) CCNA(Cisco Certified Network Associate) (11613041) CCNP (Cisco certified Network Professional) (11613041)

OTHER SKILLS SQL Server 2005 Windows Server 2003 Ms Dynamic Navision Ms Exchange Server and Outlook Firewall (Ms Isa Server , User Gate Firewall) Aca Atek Finger print and Smart Card device installation and Settings Remote access Software (Team viewer , Pc anywhere, Remote Desktop ) Antivirus (Trend Micro , Avast , Norton ,NOD 32, Pc Cillin, Avira, Kaspersky). Acronis Disk director, Paragon Backup Server , Norton Ghost and HP Tape Backup AutoCAD , Adobe Photoshop , Corel Draw, Macromedia Dream Viewer, Adobe Premier .

Personal Profile: Name Date of birth Nationality Religion Marital Status Iqama Status Languages Known E- Mail ID Contact Address : : : : : : : : : Waqar Ahmad Hadi 10/01/1985 Pakistani Islam single Transferable English, Arabic, Urdu and Pashto wqar001@yahoo.com 0550160746