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BENEFITS FOR BUSINESS AND WORKERS

SPONSORED BY ARCADIA GROUP, MARKS & SPENCER, MOTHERCARE, NEW LOOK, SAINSBURYS AND TESCO SUPPORTED BY THE UK DEPARTMENT FOR INTERNATIONAL DEVELOPMENTS RAGS CHALLENGE FUND BBW is a factory-wide training module which will equip your Industrial Engineer, Production and HR managers with the latest management techniques to: Develop solid and robust systems to make sustained productivity and quality improvements Meet challenges of todays industry and learn how to contend with changing pressures Create great jobs that add huge value to your business APPROACH CHANGE FOCUSED: using tools at the forefront of the industry PRACTICAL: this is not about theory BUILDS ON SUCCESS: focussed on what works 6 retailers, with global clothing sales worth more than 9 billion, have joined together with wellrespected international consultants Impactt and Rajesh Bheda Consulting (RBC), with the backing of the UK Department for International Developments RAGS Challenge Fund to develop training modules based on in-depth work with garment factories across India and Bangladesh. Training will be offered in the first instance to factories supplying these six brands. Training is worth 4.9 lakh taka. DfID and the brands are subsidising 45%. The training fee to factories is 2.9 lakh taka (includes VAT/tax)

Costing analysis and efficiency measurement is very important for the garment business. All costs are fixed apart from needle time of workers. How efficiently we use this workforce, that is very important. RAGS gave us some techniques which take us to the micro level and increase needle time without increase cost. Its a win win situation for both (business and workers.). GM Earlier we have absenteeism 4.1% and turnover 3.5% which is very low and compare with other factory we are in a good position. Rags idea is even best can be improved now our position changes, we have absenteeism 1.8% and turnover 1.4%. Its a remarkable achievement. Manager HR & Compliance Rags give us some new technique which is easily communicated with the workers so they understand how to handle bottle neck, how to improve quality. Why we need skill matrix, why we use traffic light and need of the line balance. Its a joint combination of industrial engineering and production. We have a strong bond within industrial engineering and production to work together to make our customer happy. AGM Productivity

Earlier I speak with 100 workers in a week, after Rags induction training every day I speak with 70-80 workers a day, result is amazing. Now workers are well aware of their role and responsibility. They are more attentive on their work. They do not bring their mobile with them. Welfare Officer

Smooth HR management system is very important to handle big workforce like us. Policy needs to be clear and well communicated with the workers. Rags give us some system which is very effective to touch workers hearts. Now they feel more responsible for their work and follow the system what we made to run this factory. DGM HR & Compliance

Why participate?
Ten factories in India and Bangladesh, producing wovens, denim, jersey and sweaters, and ranging in size from 600 to 3,500 production workers have participated in the development of the training materials. The Bangladesh factories have achieved the following results:

Bangladesh factories have achieved: ROI of 29:1 US$112,000 per factory (based on average improvement of 0.05 percentage points in cut to ship ratio)

A high performing team that effectively uses resources together. Utilising your key resource, people, to maximise efficiency. Setting the right incentives to motivate management and workers.

BBW TRAINING PROGRAMME TRAINERS

Rosey Hurst: Founder and director of Impactt, Chairman of Impactt Bd Pvt Ltd Works with international retailers and factories to improve working conditions in supply chains in a way which benefits both ends of the chain More than 15 years of experience in the industry Pioneered many innovations in ethical trade Studied at Cambridge & SOAS

Dr Rajesh Bheda: Founder and CEO of Rajesh Bheda Consulting, Over 2 decades of contribution to garment industry as educationist, researcher and author. Specialises in productivity, quality management and corporate responsibility, Previously Professor and Chairperson at National Institute of Fashion Technology.

Selima Akhtar: Impactt Bangladeshs country manager & HR expert, Over 17 years experience in the industry, Previously worked with UNICEF, the ILO and the Bangladesh Government, Specialises in communication, team working and root cause analysis.

Santosh Subudhi: Sr. Consultant with RBC since 2008, More than 9 years experience, Worked with Arvind Mills, Shahi Export House, MGK Impex and specialised in industrial engineering

Manoj Singh: Sr. Consultant with RBC since 2006, More than 9 years experience, Worked with Orient Craft and Modelama Export and specialised in Industrial Engineering, Quality Management and IT Systems

Mohammed Saleem: Impactt Indias Ethical Specialist, Has interacted with over 1000 workers in the garment industry, Worked with the WHO, Rotary International and Oxford University

Sharif Islam: Impactt Bangladeshs Factory Consultant, previously workers as general manager in RMG factory, specialises in productivity projects that increase workers income.

CURRICULUM
10 SESSIONS OVER 15 WEEKS AIMED AT 5 KEY MANAGERS (Owner, Production, IE, HR, Welfare)

Audience Plenary
Owner, Production, IE, HR managers and welfare officer Production, IE managers, Quality Manager

Topics
Welcome Introductions & introduction to the project Peer testimony What participants need to do Method study Productivity & quality Skill matrix benchmarking Up-skilling operators Rework capturing and Capacity study analysis Line Balancing Cut-to-ship losses Future action plan

Homework
Self-assessment on maturity grid Select a pilot line In pilot line: Initiate method improvement Implement skill Initiate Line balancing through bottleneck management Initiate productivity & efficiency Quality: Introduce re-work capturing in sewing & finishing pilot section Initiate capturing cut to ship losses/ analysis Begin tracking all key HR metrics Finalise HR vision Review existing induction system, and initiate improvements Initiate buddy system Implement communication initiatives Implement problem solving Discuss incentive options

1st Productivity Module

1st HR Module

Production Manager IE Manager, HR manager, Welfare Owner, Production Manager, IE Manager, HR manager, Welfare

Common Seminar

CURRICULUM

Creating a vision for your HR department Roles and responsibilities Sharing challenges Review and follow up progress Communications between departments Problem solving techniques Internal customer orientation Loss time capturing Problem solving through 5 why Zero Defect Initiative Future Action Plan

Induction system Buddy system Tracker and data Introduce incentive options and benefits Year 1 sharing Peer sharing

10 SESSIONS OVER 15 WEEKS AIMED AT 5 KEY MANAGERS (Owner, Production, IE, HR, Welfare) Production Manager Review and follow-up of 1st training module initiatives Initiate loss time capturing in sewing pilot line 2nd Prod. Module
IE Manager, Quality Manager, Trial line In charge, Supervisor Initiate problem solving through 5 why on cut to ship losses Start training zero defect operators in pilot lines Continue tracking all metrics

Audience 2nd HR Module


HR Manager Welfare Officer, Production Manager, IE Manager, Trial line supervisors

Topics
Data sharing Progress Sharing Engaging middle management (role of supervisor/job description Incentivising Supervisors One-to-one sessions on workforce incentives

Homework
Implement middle management job description Implement supervisor training Agree and implement production/quality incentives Agree and implement attendance incentive Continue tracking all metrics

3rd Prod. Module

Production Manager IE Manager, Quality Manager, Trial line In charge, Supervisor HR Manager Welfare Officer, Production Manager, IE Manager, Trial line supervisors

Review and follow-up 2nd training module initiative Training on areas requiring re-enforcement Calculate improvements and financial benefits. Future action plan. Data sharing Progress Sharing Workforce motivation Assessing skill and linking with pay, access to training, promotion and benefits Supervisor mishti skills Supervisor mishti skills training Data sharing Progress Sharing Addressing workers worries Maximising the roles of welfare officer, supervisors, buddies and WPC One-to-one clinic sessions Final presentation by each factory Common results of all participating factories Forward action plans Mementos and certificates

Calculating financial gains for all the initiatives taken under project Continue tracking all metrics Review current skill and pay scales and implement changes Review promotion process and implement changes Implement mishti skills training Continue tracking all metrics

3rd HR Module

4th HR Module

HR Manager Welfare Officer, Production Manager, IE Manager, Trial line supervisors Owner, Production Manager, IE, HR and Welfare

Continue tracking all metrics Review current worker well-being initiatives and implement changes Forward action plans

Felicitations

Benefits for Business and Workers (BBW) Supporting good businesses and great jobs Application form For participation in BBW Training modules
By filling in this form you are applying for registration on the BBW training course. This means that your factory commits to: Release HR, Production, IE manager & Welfare to attend training modules Complete all course work Implement new ways of working in your factory Report back to the BBW team on your progress If selected to participate in training, your factory commits to paying in full the training fees of 2.9 lakh taka (includes VAT/tax) for factories in Bangladesh per factory before your training programme commences. Contact name Contact phone number Contact email address Name of factory Address of factory Type of product the factory produces Does the factory export to the UK? UK retailers/brands you supply

Information about your employees Total number of employees at the factory Please turn over and complete the rest of the form overleaf

Names Project Sponsor. This should be a Director or owner of the company. The project sponsor will take responsibility for supporting implementation of training in the factory Name of Production Manager Name of HR Manager Name of IE Manager Name of Welfare Officer Name of Pilot line in charge Name of Quality Manager

Project sponsor Name: Designation:

Team who will participate

I am applying for participation in the BBW Training modules. I commit to: Personally support the training Release HR. Production and IE managers to attend training modules Complete all course work Implement new ways of working in our factory Report back to the BBW team on our progress Pay the full course fees of 2.9 lakh taka (includes VAT/tax) by the start of your programme Signed........................................................ Print name and designation For and on behalf of Factory name

Please complete this form and return this form by fax to +44 207 242 6778 OR by email to Holly@impacttlimited.com