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Measurements
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Unattended Probing
International Benchmarking
P3 communications is the leading provider of worldwide End-to-End user focused service measurements in conjunction with delivering management level customized reporting. We operate an extensive fleet of measurement vehicles and portable measurement systems for operation in overseas markets to offer high flexibility and a worldwide footprint to our customers. At P3 communications, our highly experienced project managers ensure that your benchmarking project is delivered as a turnkey service: in time, in budget and with exactly the added value and analysis capabilities that both your engineering/ optimization as well as your medium and top-level management are looking for. This way, P3 communications is not only delivering towards your need for measurement data and analysis but also towards your need for support in your internal and external communication. Service Description: The main objective of the benchmark is getting a clear and independent look on network performance from the customers point of view. The benchmark is a representative snap shot of the End-to-End quality, highlighting major differences between competitors (or regions or vendors). Basically, there are two different main focuses for benchmark measurements: Technical Performance Benchmarking: The focus of this kind of benchmark is the technical capability of mobile radio networks to support and carry services like voice, web, YouTube video, File transfer etc. Key properties of the network here are coverage, signal quality, capacity, available technology (2G, 2.5G, UMTS, HSxPA, LtE) and performance (e.g. throughput, latency). this kind of benchmarking is done by scanner measurements as well as service tests. One main objective of the technical network performance benchmarking is to get a picture of the whole network. Customer Experience Benchmarking: In contrast to the technical benchmark an End-to-End service benchmark is executed to observe the performance of a mobile radio network from a customers point of view, i.e. commonly used services are measured the applications and equipment the end customer uses. Furthermore, for data services the particular devices and connection manager SW sold to the end customers have a significant influence on the perceived service performance and form an integral part of the P3 communications measurement methodology.
Network Certification
Our certification service provides a unique benefit to you as a certified operator: it enables your marketing to communicate your networks strengths to your customer base by means of an independent assessment and 1. support print and online Marketing campaigns, 2. support roll-out of new devices and services and 3. support technology upgrades and successful optimisation activities (see http://www.p3-certificates.com). the certification also eases internal communication of your technical market position in terms of service availability, integrity, coverage to senior management and stakeholders. Service Description Over recent years P3 communications has earned a high reputation in the European mobile telecommunications market. P3 communications is internationally accepted for its crossbench and respectable work for many reputable network operators. Based on this assurance, P3 communications already performed and published independent measurements, for example for the well-known CONNECt-magazine and also tests and verifies the quality of services in order to issue a certification. thus P3 communications enjoys industrywide trust as an independent expert. On that behalf, P3 communications is acting as an acknowledged certification authority and P3 communications certificates are widely used in public relations and both internal and external communication.
Certification Process
the goal is the independent audit, verification and certification of clients statements about the quality of their telecommunication network or services. 1. First step: the customer choses from a set of certifiable statements which are fixed in a certification contract between P3 communications and customer. 2. + 3. P3 communications uses an accepted methodology suited to test the intended statements and independently plans and executes the campaign. 4. P3 communications performs a statistical analysis of the results to verify the statements. in case of a successful verification of the statements is documented by a certificate, which is published by P3 communications after clients authorization. 5. the client can start to use the certificate according to the contracts regulations.
Reference projects:
Long term End-to-End monitoring of most relevant customer services Monitoring of end user experience during new vendor roll-out Performance validation of network optimization
P3 communications GmbH Dennewartstr. 25-27 52068 Aachen / Germany phone +49 241 9437 400 info.communications@p3-group.com