Deposit Account Rates + Fees Tiaa

1lAACRLl 1Ru31 C0MPAN, l3B
bPU5l1 AGRMN1
DWK05100 (Eff 02/12)
TABLE OF CONTENTS
Page
TERMS AND CONDITIONS
Agreement.........................................................................................................1
Deposits ............................................................................................................2
Withdrawals.......................................................................................................4
Overdrafts .........................................................................................................4
Payment Order of tems....................................................................................5
Transfer Limitations...........................................................................................6
Early Withdrawal Penalties ...............................................................................6
Stop Payments..................................................................................................7
Ownership Types ..............................................................................................9
Backup Withholding and TN Certification.........................................................9
Arbitration........................................................................................................13
ELECTRONIC FUND TRANSFERS...................................................................13
FUNDS AVAILABILITY DISCLOSURE..............................................................18
SUBSTITUTE CHECKS......................................................................................19
TRUTH-IN-SAVINGS DISCLOSURE..................................................................21
nterest Checking............................................................................................21
High Yield Savings..........................................................................................21
Money Market Account ...................................................................................22
REMOTE DEPOSIT SERVICE............................................................................22
INTEREST RATE - See separate encIosed sheet.
FEES - See separate encIosed sheet.
TERMS AND CONDITIONS OF YOUR ACCOUNT
AGREEMENT - This document, along with any other documents we give you
pertaining to your account(s), is a contract that establishes rules which control
your account(s) with us. Please read this carefully. f you sign the signature card
or open or continue to use the account, you agree to these rules. Separate
schedules of rates, qualifying balances, and fees are included with this
document. f you have any questions, please call us.
This agreement is subject to applicable federal laws and the laws of the state of
Missouri (except to the extent that this agreement can and does vary such rules
or laws). The body of state and federal law that governs our relationship with you,
however, is too large and complex to be reproduced here. The purpose of this
document is to:
(1) summarize some laws that apply to common transactions;
(2) establish rules to cover transactions or events which the law does not regulate;
(3) establish rules for certain transactions or events which the law regulates but
permits variation by agreement; and
(4) give you disclosures of some of our policies to which you may be entitled or
in which you may be interested.
f any provision of this document is found to be unenforceable according to its
terms, all remaining provisions will continue in full force and effect. We may
permit some variations from our standard agreement, but we must agree to any
variation in writing for your account or in some other document.
1
DWK05100 (Eff 02/12)
As used in this document the words "we, "our, and "us mean TAA-CREF Trust
Company, FSB and the words "you and "your mean the account holder(s) and
anyone else with the authority to deposit, withdraw, or exercise control over the
funds in the account. The headings in this document are for convenience or
reference only and will not govern the interpretation of the provisions. Unless it
would be inconsistent to do so, words and phrases used in this document should
be construed so the singular includes the plural and the plural includes the singular.
CONSUMER REPORTS/INFORMATION REPORTING - You agree that in
connection with your application for Deposit Accounts, we are permitted to obtain
information about you from one or more consumer reporting agencies. You
further agree that we are permitted to obtain additional consumer reports from
time to time in connection with maintaining, reviewing, or collecting on your
Deposit Accounts. We may report your performance under this Agreement to
consumer reporting agencies and others, to the fullest extent permitted by law.
ACCOUNT ELIGIBILITY - Our accounts are available to U.S. citizens and
permanent residents of the 50 United States and the District of Columbia who are
at least eighteen (18) years old and have a valid tax identification number. We
reserve the right to limit the number of accounts that you may establish with us.
LIABILITY - You agree, for yourself (and the person or entity you represent if you
sign as a representative of another) to the terms of this account and the
accompanying schedule of charges. You authorize us to deduct these charges
directly from the account balance as accrued. You will pay any additional
reasonable charges for services you request which are not covered by this
agreement.
Each of you also agrees to be jointly and severally (individually) liable for any
account shortage resulting from charges or overdrafts, whether caused by you or
another with access to this account. This liability is due immediately, and can be
deducted directly from the account balance whenever sufficient funds are
available. You have no right to defer payment of this liability, and you are liable
regardless of whether you signed the item or benefited from the charge or
overdraft. You will also be liable for our costs to collect the deficit as well as for our
reasonable attorneys' fees, to the extent permitted by law, whether incurred as a
result of collection or in any other dispute involving your account including, but not
limited to, disputes between you and another joint owner; you and an authorized
signer or similar party; or a third party claiming an interest in your account.
DEPOSITS - We will give only provisional credit until collection is final for any
items, other than cash, we accept for deposit (including items drawn "on us).
Before settlement of any item becomes final, we act only as your agent,
regardless of the form of indorsement or lack of indorsement on the item and
even though we provide you provisional credit for the item. We may reverse any
provisional credit for items that are lost, stolen, or returned. We are not
responsible for transactions by mail or outside depository until we actually record
them. We will treat and record all transactions received after our "daily cutoff
time on a business day we are open, or received on a day we are not open for
business, as if initiated on the next business day that we are open. At our option,
we may take an item for collection rather than for deposit. We do not accept
deposits in foreign currency.
2
DWK05100 (Eff 02/12)
INDORSEMENTS - We may accept for deposit any item payable to you or your
order, even if they are not indorsed by you. We may give cash back to any one of
you. We may supply any missing indorsement(s) for any item we accept for
deposit or collection, and you warrant that all indorsements are genuine.
DEPOSIT DELIVERY AND PREPARATION
You may deliver deposits through various methods. The method and time of
delivery determines when you receive credit for the deposit. f we credit your
account for the amount shown on the deposit slip, the credit is subject to our
subsequent verification, and our determination of the amount of your deposit is
final and binding.
You agree to prepare your deposit in accordance with our instructions which may
include the use of an approved deposit envelope and deposit ticket, if required.
We may charge a fee for deposits made without a deposit slip or which do not
use your deposit slip. You authorize us to open the deposit envelope in your
absence and credit the contents to your account. We may treat the contents of
the deposit envelope as not accepted for deposit until we have verified the
contents. f your deposit includes items that we do not accept for deposit, we may
hold those items until you claim them.
DIRECT DEPOSITS - f, in connection with a direct deposit plan, we deposit any
amount in an account which should have been returned to the Federal
Government for any reason, you authorize us to deduct the amount of our liability
to the Federal Government from the account or from any other account you have
with us, without prior notice and at any time, except as prohibited by law. We
may also use any other legal remedy to recover the amount of our liability.
TRANSACTIONS BY MAIL - You may deposit checks by mail. You should
indorse the check being sent through the mail with the words "For Deposit Only
and should include your correct account number underneath to ensure the check
is credited to the correct account. You should use the pre-encoded deposit slips
found behind your checks in your checkbook if you have one. f you do not use
your deposit slip or otherwise provide us with instructions indicating how or
where the check should be credited, we may apply it to any account or any loan
balance you have with us or we may return the check to you. We will not provide
receipts for deposits that are mailed to us. We may charge you an account
research fee for deposits made without a properly completed deposit slip.
Following your deposit, examine your statement carefully or call us to ensure that
we received the item. Do not send cash through the mail for deposit.
RETURNED ITEMS - f an item that is credited to your account is returned to us
at any time for any reason by the bank on which it is drawn or by any collecting
bank, you agree that we may accept that return and charge the item against your
account without regard to whether the other bank had paid or returned the item in
accordance with any applicable deadline or rule. You agree that we may debit
your account for any interest that may have been calculated or paid on the item
and that we may charge you a fee for the returned item in accordance with the
account fee schedule. We may debit the returned item on the earlier of the
business day it is returned to us or the business day that we receive notice that
the item is being returned to us. n some cases the bank on which a returned
item is drawn may send us either an electronic notice of return, an indemnified
3
DWK05100 (Eff 02/12)
copy of the original, or an image replacement document, rather than the original
item. You agree that we may act on, and that you are bound by, these just as if
the original item had been returned. You agree that we are not obligated to take
any action or inaction to recover payment for an item that is returned to us. f
there are not sufficient funds in your account to cover a returned item, we may
overdraw your account and charge you a fee. We will not be liable if debiting a
returned item to your account results in insufficient funds to cover any other items
that may be presented for payment. You agree to immediately repay any
overdraft caused by a returned item.
WITHDRAWALS - Unless clearly indicated otherwise on the account records,
any of you, acting alone, who signs to open the account or has authority to make
withdrawals may withdraw or transfer all or any part of the account balance at
any time. Each of you (until we receive written notice to the contrary) authorizes
each other person who signs or has authority to make withdrawals to indorse any
item payable to you or your order for deposit to this account or any other
transaction with us. We may refuse any withdrawal or transfer request which you
attempt on forms not approved by us, by any method we do not specifically
permit, which is greater in number than the frequency permitted, or which is for
an amount greater or less than any withdrawal limitations. Even if we honor a
nonconforming request, we may treat continued abuse of the stated limitations (if
any) as your act of closing the account. We will use the date the transaction is
completed by us (as opposed to the date you initiate it) to apply the frequency
limitations. f we are presented with an item drawn against your account that
would be a "substitute check, as defined by law, but for an error or defect in the
item introduced in the Substitute Check Creation Process, you agree that we
may pay such item.
We may require not less than seven (7) days' notice in writing before each
withdrawal from an interest-bearing account other than a certificate of deposit, or
from any other savings account as defined by Regulation D. Withdrawals from a
certificate of deposit prior to maturity or prior to any notice period may be
restricted and may be subject to penalty.
See the section below for information about when
you can withdraw funds you deposit.
OVERDRAFTS - The fact that we may honor withdrawal requests that overdraw
the available account balance does not obligate us to do so later. You agree that
we may charge fees for overdrafts and use subsequent deposits, including direct
deposits of social security or other government benefits, to cover such overdrafts
and overdraft fees. You agree that if we honor a withdrawal request that creates a
negative balance in your account, you will immediately repay the negative amount.
PROTECTING YOUR ACCOUNT FROM OVERDRAFTS - You can elect to
protect your checking account from overdrafts by telling us to advance funds
from a different deposit account that you have with us when a withdrawal
transaction would otherwise be declined or create a negative balance in excess
of ten dollars ($10.00) in your checking account if honored by us. f you choose
this option, you authorize us to withdraw funds in increments of one hundred
dollars ($100.00) from the account that you designate for this purpose and
deposit those funds into your checking account. For example, if you need us to
move $135 from the account that you have designated for overdraft protection
into your checking account in order to avoid an overdraft, we will withdraw $200
4
DWK05100 (Eff 02/12)
from that account and deposit it into your checking account. You agree that if
there is less than one hundred dollars ($100) or less than the necessary
increment of one-hundred dollars in the account that you use for overdraft
protection, we will not withdraw any amount and deposit it into your checking
account for this purpose. For example, if you need us to move $135 from the
account that you have designated for overdraft protection into your checking
account in order to avoid an overdraft, and there is only $165 dollars available in
the account you have designated for this purpose, we will not withdraw any
amount from that account even if there is sufficient funds available to cover the
overdraft.
PAYMENT ORDER OF ITEMS - The order in which items are paid is important if
there is not enough money in your account to pay all of the items that are
presented. The payment order can affect the number of items overdrawn or
returned unpaid and the amount of the fees you may have to pay. To assist you
in managing your account, we are providing you with the following information
regarding how we process those items.
Our policy is to process electronic transactions, checks and similar items in the
order in which they are received for the day on which they are processed.
f a check, item or transaction (other than an ATM or everyday debit card
transaction) is presented without sufficient funds in your account to pay it, we
may, at our discretion, pay the item (creating an overdraft) or return the item for
insufficient funds (NSF). The amounts of the overdraft and NSF fees are
disclosed in your fee schedule.
TELEPHONE TRANSFERS - A telephone transfer of funds from this account to
another account with us, if otherwise arranged for or permitted, may be made by
the same persons and under the same conditions generally applicable to
withdrawals made in writing. Unless a different limitation is disclosed in writing,
we restrict the number of transfers from a savings account to another account or
to third parties, to a maximum of six (6) per month (less the number of
"preauthorized transfers during the month). Other account transfer restrictions
may be described elsewhere.
ACH AND WIRE TRANSFERS - This agreement is subject to Article 4A of the
Uniform Commercial Code - Fund Transfers as adopted in the state in which you
have your account with us. f you originate a fund transfer for which Fedwire is
used, and you identify by name and number a beneficiary financial institution, an
intermediary financial institution or a beneficiary, we and every receiving or
beneficiary financial institution may rely on the identifying number to make
payment. We may rely on the number even if it identifies a financial institution,
person or account other than the one named. You agree to be bound by
automated clearing house association rules. These rules provide, among other
things, that payments made to you, or originated by you, are provisional until final
settlement is made through a Federal Reserve Bank or payment is otherwise
made as provided in Article 4A-403(a) of the Uniform Commercial Code. f we do
not receive such payment, we are entitled to a refund from you in the amount
credited to your account and the party originating such payment will not be
considered to have paid the amount so credited. f we receive a payment order to
credit an account you have with us by wire or ACH, we are not required to give
you any notice of the payment order or credit.
5
DWK05100 (Eff 02/12)
CURRENCY CONVERSIONS AND CROSS-BORDER TRANSACTIONS - f you
make a transaction using your Debit Card or ATM card in a currency other than
U.S. Dollars, MasterCard will convert the charge into a U.S. Dollar amount. The
MasterCard currency conversion procedure uses either a government-mandated
exchange rate, or a wholesale exchange rate selected by MasterCard. The
exchange rate MasterCard uses will be a rate in effect on the day the transaction
is processed and may differ from the rate in effect on the date of purchase or the
date the transaction was posted to your account.
MasterCard charges us a fee (called a currency conversion assessment) for
performing a currency conversion. n addition, MasterCard charges us a fee
(called an issuer cross-border assessment) on all cross-border transactions
regardless of whether there is a currency conversion. A cross-border transaction
is a transaction processed through the Global Clearing Management System or
the MasterCard Debit Switch in which the country of the merchant is different
than the country of the cardholder.
As a result, when you use your debit card or ATM card for a cross border
transaction, whether or not it is necessary for MasterCard to make a currency
conversion, we will charge you a fee. Please see the attached Fee Schedule for
the amount of this fee.
TRANSFER LIMITATIONS - For savings and money market accounts you may
make up to six (6) transfers or withdrawals by means of a preauthorized,
automatic, or telephonic transfer to another account of yours or to a third party or
by check, debit card, or similar order to a third party during any calendar month
(or statement cycle of at least four weeks). A preauthorized transfer includes any
arrangement with us to pay a third party from your account at (i) a predetermined
time; (ii) on a fixed schedule or (iii) upon oral or written orders including orders
received through the automated clearing house (ACH). f the transfer or
withdrawal is initiated in person, by mail, or at an ATM then there is no limit on
the number of payments that may be made directly to you, directly to us for
amounts you owe us, or transfers to other accounts you have with us.
Withdrawals by phone are also unlimited if you are requesting that a check be
mailed to you. f you exceed these limits, we may close your account or convert it
to a checking account.
EARLY WITHDRAWAL PENALTIES (and invoIuntary withdrawaIs) - We may
impose early withdrawal penalties on a withdrawal from a certificate of deposit
even if you don't initiate the withdrawal. For instance, the early withdrawal
penalty may be imposed if the withdrawal is caused by our setoff against funds
in the account or as a result of an attachment or other legal process. We may
close your account and impose the early withdrawal penalty on the entire
account balance in the event of a partial early withdrawal. See your Truth in
Savings Act Disclosure, which will be sent to you after you make a deposit into
your new certificate of deposit, for additional information about early withdrawal
penalties.
POSTDATED, INCOMPLETE, OR CONDITIONAL CHECKS - You agree not to
issue or present for deposit any postdated, incomplete, or restricted (for example
a check with "not valid for more than $500 written on it) checks. You agree that
we are not liable for paying, refusing to pay, accepting for deposit, or rejecting
and returning any check that is postdated, incomplete, or otherwise restricted.
6
DWK05100 (Eff 02/12)
CHECK PROCESSING - We may process items mechanically by relying on the
information encoded along the bottom of the items. This means that we may not
individually examine all of your items to determine if the item is properly
completed, signed and indorsed. You agree that we have not failed to exercise
ordinary care solely because we use an automated system to process items and
do not inspect all items processed in such a manner. We reserve the right not to
inspect each item because using an automated process helps us keep costs
down for you and all account holders. We may determine the amount of available
funds in your account for the purpose of deciding whether to return an item for
insufficient funds at any time between the time we receive the item and when we
return the item or send a notice in lieu of return. We need only make one
determination, but if we choose to make a subsequent determination, the
account balance at the subsequent time will determine whether there are
insufficient available funds.
FACSIMILE SIGNATURE - f you create a draft against your account using a
check writing service, a facsimile signature or any other method that does not
result in your personal signature on the draft, you agree that you will maintain the
security of any computer or other device by which a signature is affixed and that
you are solely responsible for the risk of using any such service or device even if
you are not negligent with regard to its use. You also agree that we may treat any
draft that is presented for payment that includes a facsimile signature, even if it
differs from any draft or signature that has been presented previously, as if it
includes your personal signature. You agree to indemnify us for all claims and
losses, including attorney's fees, that the bank may incur as a result of any
misuse of such service or device by any person.
TRUNCATION, SUBSTITUTE CHECKS, AND OTHER CHECK IMAGES - You
agree that if we receive an indemnified copy of your original check, a substitute
check, or an image of one of your checks rather than the original item, we may
pay the item as if the original had been presented to us. f you truncate an
original check and create a substitute check, or other paper or electronic image
of the original check, you warrant that no one will be asked to make payment on
the original check, a substitute check or any other electronic or paper image, if
the payment obligation relating to the original check has already been paid. You
also warrant that any substitute check you create conforms to the legal
requirements and generally accepted specifications for substitute checks. You
agree to indemnify us for any loss we may incur as a result of any truncated
check transaction you initiate. We can refuse to accept substitute checks that
have not previously been warranted by a bank or other financial institution in
conformance with the Check 21 Act. Unless specifically stated in a separate
agreement between you and us, we do not have to accept any other electronic or
paper image of an original check.
STOP PAYMENTS - Unless otherwise provided, the rules in this section cover
stopping payment of items such as checks and drafts. Rules for stopping
payment of other types of transfers of funds, such as consumer electronic fund
transfers, may be established by law or our policy. f we have not disclosed these
rules to you elsewhere, you may ask us about those rules.
We may accept an order to stop payment on any item from any one of you. You
must make any stop-payment order in the manner required by law and we must
7
DWK05100 (Eff 02/12)
receive it in time to give us a reasonable opportunity to act on it before our stop-
payment cutoff time. Requests submitted after 8:00 p.m. ET any business day
will become effective the next business day. Because stop-payment orders are
handled by computers, to be effective, your stop-payment order must precisely
identify the number, date, and amount of the item, and the payee. Failure to
provide the correct information may result in the item being paid. We are not
responsible for items being paid because of incorrect information. You agree to
reimburse us for all expenses and loss resulting from refusing payment pursuant
to this order, or if by reason of such stop payments other checks are returned
unpaid because of insufficient funds.
You may stop payment on any item drawn on your account whether you sign the
item or not, if you have an equal or greater right to withdraw from this account
than the person who signed the item. Generally, if your stop-payment order is
given to us in writing it is effective for twelve (12) months. Your order will lapse
after that time if you do not renew the order in writing before the end of the twelve
(12)-month period. f the original stop-payment order was verbal (including those
made through the Telephone Banking System) your stop-payment order must be
confirmed in writing in order to ensure that it remains in effect for twelve (12)
months. We are not obligated to notify you when a stop-payment order expires. A
release of the stop-payment request may be made only by the person who
initiated the stop-payment order. Additional limitations on our obligation to stop
payment are provided by law (e.g., we paid the item in cash or we certified the
item).
f you stop payment on an item and we incur any damages or expenses because of
the stop payment, you agree to indemnify us for those damages or expenses,
including attorneys' fees. You assign to us all rights against the payee or any other
holder of the item. You agree to cooperate with us in any legal actions that we may
take against such persons. You should be aware that anyone holding the item may
be entitled to enforce payment against you despite the stop-payment order.
LOST, DESTROYED, OR STOLEN OFFICIAL BANK CHECKS - Under some
circumstances you may be able to assert a claim for the amount of a lost,
destroyed, or stolen official bank check. To assert the claim: (a) you must be the
remitter (or drawer) of an official bank check or payee of the check, (b) we must
receive notice from you describing the check with reasonable certainty and
asking for payment of the amount of the check, (c) we must receive the notice in
time for us to have a reasonable opportunity to act on it, and (d) you must give us
a declaration (in a form we require) of your loss with respect to the check. You
can ask us for a declaration form. Even if all of these conditions are met, your
claim may not be immediately enforceable. We may pay the check until the
ninetieth day after the date of the check (or date of acceptance of an official bank
check). Therefore, your claim is not enforceable until the ninetieth day after the
date of the check or date of acceptance, and the conditions listed above have
been met. f we have not already paid the check, on the day your claim is
enforceable we become obligated to pay you the amount of the check. We will
pay you in cash or issue another official bank check.
At our option, we may pay you the amount of the check before your claim
becomes enforceable. However, we will require you to agree to indemnify us for
any losses we might suffer. This means that if the check is presented after we
pay your claim, and we pay the check, you are responsible to cover our losses.
We may require you to provide a surety bond to assure that you can pay us if we
suffer a loss.
8
DWK05100 (Eff 02/12)
OWNERSHIP OF ACCOUNT AND BENEFICIARY DESIGNATION - These rules
apply to this account depending on the form of ownership and beneficiary
designation, if any, specified on the account records. We make no representations
as to the appropriateness or effect of the ownership and beneficiary designations,
except as they determine to whom we pay the account funds.
IndividuaI Account - is an account in the name of one person.
Joint Account - With Survivorship (And Not As A Tenancy By The Entirety
Or As Tenants In Common) - is an account in the name of two or more
persons. Each of you intend that when you die the balance in the account
(subject to any previous pledge to which we have agreed) will belong to the
survivor(s). f two or more of you survive, you will own the balance in the account
as joint tenants with survivorship and not as tenants in common.
Husband And Wife As A Tenancy By The Entirety - is an account in the name
of two persons who are husband and wife as tenants by the entirety.
Pay-On-Death Account (not subject to the Nonprobate Transfers Law of
Missouri) - f two or more of you create such an account, you own the account
jointly with survivorship. Beneficiaries cannot withdraw unless: (1) all persons
creating the account die, and (2) the beneficiary is then living. f two or more
beneficiaries are named and survive the death of all persons creating the
account, such beneficiaries will own this account in equal shares, without right of
survivorship. The person(s) creating either of these account types reserves the
right to: (1) change beneficiaries, (2) change account types, and (3) withdraw all
or part of the account funds at any time.
UTMA Accounts - Under the Uniform Transfers to Minors Act, the funds in the
account are owned by the child who has unconditional use of the account when
he or she reaches the age of majority. Before that time, the account may be
accessed only by the custodian (or successor custodian), and the funds must be
used for the benefit of the child. We, however, have no duty or agreement
whatsoever to monitor or insure that the acts of the custodian (or successor
custodian) are for the child's benefit. For this type of account, the child's SSN/TN
is used for the Backup Withholding Certification.
Fiduciary Accounts - Accounts may be opened by a person acting in a fiduciary
capacity. This account may be opened and maintained by a person or persons
named as a trustee under a written trust agreement, or as executors,
administrators, or conservators under court orders. You understand that by
merely opening such an account, we are not acting in the capacity of a trustee in
connection with the trust nor do we undertake any obligation to monitor or
enforce the terms of the trust or letters.
BACKUP WITHHOLDING/TIN CERTIFICATION - Federal tax law requires us to
report interest payments we make to you of ten dollars ($10) or more in a year, and
to include your taxpayer identification number (TN) on the report (the taxpayer
identification number is your social security number if you are an individual).
nterest includes dividends, interest and bonus payments for purposes of this rule.
9
DWK05100 (Eff 02/12)
Therefore, we require you to provide us with your TN and to certify that it is correct.
n some circumstances, federal law requires us to withhold and pay to the RS a
percentage of the interest that is earned on funds in your accounts. This is known
as backup withholding. We will not have to withhold interest payments when you
open your account if you certify your TN and certify that you are not subject to
backup withholding due to underreporting of interest. We may subsequently be
required to begin backup withholding if the RS informs us that you supplied an
incorrect TN or that you underreported your interest income.
DORMANT ACCOUNTS - For any account other than a certificate of deposit, if
there is no activity for twelve (12) months other than the crediting of interest, you
agree that the bank may charge you a monthly dormant account fee as described
in the Fee Schedule. You further agree that if we choose to delay when we start
charging you this fee, we do not waive our right to begin charging it at a later
date. You agree that we may, at our discretion, choose to close any account that
you maintain with us that we have determined to be dormant.
STATEMENTS - Your duty to report unauthorized signatures, aIterations
and forgeries - You must examine your statement of account with "reasonable
promptness. f you discover (or reasonably should have discovered) any
unauthorized signatures or alterations, you must promptly notify us of the
relevant facts. As between you and us, if you fail to do either of these duties, you
will have to either share the loss with us, or bear the loss entirely yourself
(depending on whether we used ordinary care and, if not, whether we
substantially contributed to the loss). The loss could be not only with respect to
items on the statement but also to other items with unauthorized signatures or
alterations by the same wrongdoer.
You agree that the time you have to examine your statement and report to us will
depend on the circumstances, but will not, in any circumstance, exceed a total of
thirty (30) days from when the statement is first sent or made available to you.
You further agree that if you fail to report any unauthorized signatures, alterations
or forgeries in your account within sixty (60) days of when we first send or make
the statement available, you cannot assert a claim against us on any items in that
statement, and as between you and us the loss will be entirely yours. This sixty
(60)-day limitation is without regard to whether we used ordinary care. The
limitation in this paragraph is in addition to that contained in the first paragraph of
this section.
Your duty to report other errors - n addition to your duty to review your
statements for unauthorized signatures, alterations and forgeries, you agree to
examine your statement with reasonable promptness for any other error - such
as an encoding error. You agree that the time you have to examine your
statement and report to us will depend on the circumstances. However, such
time period shall not exceed sixty (60) days. Failure to examine your statement
and report any such errors to us within sixty (60) days of when we first send or
make the statement available precludes you from asserting a claim against us for
any such errors on items identified in that statement and as between you and us
the loss will be entirely yours.
Errors reIating to eIectronic fund transfers or substitute checks - For
information on errors relating to electronic fund transfers (e.g., computer, debit
card or ATM transactions) refer to your disclosure and
10
DWK05100 (Eff 02/12)
the sections on consumer liability and error resolution below. For information on
errors relating to a substitute check you received, refer to your disclosure entitled
Substitute Checks and Your Rights.
MASTERCARD ZERO LIABILITY PROTECTION - When your MasterCard debit
card is used for point-of-sale transactions that do not require a personal
identification number (PN), you may not be responsible for unauthorized
purchases provided that your account is in good standing, you have exercised
reasonable care in safeguarding your card (for example registering certain cards)
from any unauthorized use, and you have not reported two (2) or more
unauthorized events in the past twelve (12) months. Unauthorized use means
that you did not provide, directly, by implication or otherwise, the right to use your
card and you received no benefit from the "unauthorized purchase. f any of the
conditions set forth above are not met, you may be liable for the transaction to
the extent set forth in the disclosure included below.
RESOLVING ACCOUNT DISPUTES - We may place an administrative hold on
the funds in your account (refuse payment or withdrawal of the funds) if it
becomes subject to a claim adverse to (1) your own interest; (2) others claiming
an interest as survivors or beneficiaries of your account; or (3) a claim arising by
operation of law. The hold may be placed for such period of time as we believe
reasonably necessary to allow a legal proceeding to determine the merits of the
claim or until we receive evidence satisfactory to us that the dispute has been
resolved. We will not be liable for any items that are dishonored as a
consequence of placing a hold on funds in your account for these reasons.
CLAIM OF LOSS - f you claim a credit or refund because of a forgery, alteration,
or any other unauthorized withdrawal, you agree to cooperate with us in the
investigation of the loss, including giving us an affidavit containing whatever
reasonable information we require concerning your account, the transaction, and
the circumstances surrounding the loss. You will notify law enforcement
authorities of any criminal act related to the claim of lost, missing, or stolen
checks or unauthorized withdrawals. We will have a reasonable period of time to
investigate the facts and circumstances surrounding any claim of loss. Unless we
have acted in bad faith, we will not be liable for special or consequential
damages, including loss of profits or opportunity, or for attorneys' fees incurred
by you. You agree that you will not waive any rights you have to recover your
loss against anyone who is obligated to repay, insure, or otherwise reimburse
you for your loss. You will pursue your rights or, at our option, assign them to us
so that we may pursue them. Our liability will be reduced by the amount you
recover or are entitled to recover from these other sources.
ACCOUNT HOLDS - f we have reason to suspect that your account has been or
is being used for any irregular or illegal activities, we may place a hold on the
balance in the account and on the balances in any additional accounts you have
with us without any liability to you while we investigate. f we place a hold on your
account(s), we will notify you as required by law.
LEGAL ACTIONS AFFECTING YOUR ACCOUNT - f we are served with a
subpoena, restraining order, writ of attachment or execution, levy, garnishment,
search warrant, or similar order relating to your account (termed "legal action in
11
DWK05100 (Eff 02/12)
this section), we will comply with that legal action. Or, in our discretion, we may
freeze the assets in the account and not allow any payments out of the account
until a final court determination regarding the legal action. We may do these
things even if the legal action involves less than all of you. n these cases, we will
not have any liability to you if there are insufficient funds to pay your items
because we have withdrawn funds from your account or in any way restricted
access to your funds in accordance with the legal action. Any fees or expenses
we incur in responding to any legal action (including, without limitation, attorneys'
fees and our internal expenses) may be charged against your account. The list of
fees applicable to your account(s) provided elsewhere may specify additional
fees that we may charge for certain legal actions.
SETOFF - We may (without prior notice and when permitted by law) set off the
funds in this account against any due and payable debt you owe us now or in the
future, by any of you having the right of withdrawal, to the extent of such persons'
or legal entity's right to withdraw. f the debt arises from a note, "any due and
payable debt includes the total amount of which we are entitled to demand
payment under the terms of the note at the time we set off, including any balance
the due date for which we properly accelerate under the note.
This right of setoff does not apply to this account if prohibited by law. For
example, the right of setoff does not apply to this account if: (a) it is an ndividual
Retirement Account or similar tax-deferred account, or (b) the debt is created by
a consumer credit transaction under a credit card plan (but this does not affect
our rights under any consensual security interest), or (c) the debtor's right of
withdrawal only arises in a representative capacity. We will not be liable for the
dishonor of any check when the dishonor occurs because we set off a debt
against this account. You agree to hold us harmless from any claim arising as a
result of our exercise of our right of setoff.
AMENDMENTS AND TERMINATION - We may change any term of this
agreement. Rules governing changes in interest rates are provided separately.
For other changes, we will give you reasonable notice in writing or by any other
method permitted by law. We may also close this account at any time upon
reasonable notice to you and tender of the account balance personally or by
mail. Notice from us to any one of you is notice to all of you.
CHANGING ACCOUNT PRODUCTS - We may change your account to another
product offered by us at any time by giving you notice that your account will be
changed to another product on a specified date. f your account is a certificate of
deposit, the change will not occur before the next maturity date of your certificate
of deposit. f you do not close your account before the date specified in the
notice, we may change your account to that other product on the date specified
in the notice.
ACCOUNT TRANSFER - This account may not be transferred or assigned
without our prior written consent.
ADVISORY AGAINST ILLEGAL USE - You agree not to use your card(s) for
illegal gambling or other illegal purpose. Display of a payment card logo by, for
example, an on-line merchant does not necessarily mean that transactions are
lawful in all jurisdictions in which the cardholder may be located.
12
DWK05100 (Eff 02/12)
MONITORING AND RECORDING TELEPHONE CALLS - We may monitor or
record phone calls for security reasons and to ensure that you receive courteous
and efficient service. You consent in advance to any such recording. We need
not remind you of our recording before each phone conversation.
ARBITRATION - This Agreement contains a pre-dispute arbitration clause, which
will survive the termination of this Agreement and the Account. By signing an
arbitration agreement, you and TAA-CREF Trust Company, FSB agree as
follows:
All parties to this Agreement are giving up the right to sue each other in
court, including the right to a trial by jury, except as provided by the rules of
the arbitration forum in which a claim is filed.
Arbitration awards are generally final and binding; a party's ability to have a
court reverse or modify an arbitration award is very limited.
The ability of the parties to obtain documents, witness statements and other
discovery is generally more limited in arbitration than in court proceedings.
The arbitrators do not have to explain the reason(s) for their awards.
The rules of some arbitration forums may impose time limits for bringing a
claim in arbitration. n some cases, a claim that is ineligible for arbitration
may be brought in court.
The rules of the arbitration forum in which the claim is filed, and any
amendments thereto, will be incorporated into this Agreement.
The arbitrator shall have no authority to award punitive damages or any other
kind of damages not measured by the prevailing party's actual damages.
T S AGREED THAT ANY CONTROVERSY OR CLAM ARSNG OUT OF OR
RELATNG TO THS AGREEMENT, OR THE BREACH THEREOF, OR THE
ACCOUNT WLL BE SETTLED BY ARBTRATON ADMNSTERED BY THE
AMERCAN ARBTRATON ASSOCATON ("AAA). THE RULES OF THE
ARBTRATON WLL BE THOSE N GENERAL USE BY THE AAA, EXCEPT AS
MODFED BY THS SECTON OR OTHERWSE AGREED TO BY THE
PARTES. JUDGMENT UPON THE AWARD RENDERED BY THE
ARBTRATOR MAY BE ENTERED N ANY COURT HAVNG JURSDCTON
THEREOF. THE ARBTRATON WLL BE BEFORE A SNGLE ARBTRATOR
AND WLL BE HELD N THE CTY OF ST. LOUS, MSSOUR. THE
PREVALNG PARTY WLL BE ENTTLED TO RECOVER TS REASONABLE
ATTORNEYS' FEES AND EXPENSES OF LTGATON, NCLUDNG EXPERT
COSTS, N ANY SUCH ARBTRATON.
-------------
ELECTRONIC FUND TRANSFERS -
YOUR RIGHTS AND RESPONSIBILITIES
Please read this disclosure carefully because it tells you your rights and
obligations under the Electronic Fund Transfers Act for the transactions listed.
You should keep this notice for future reference.
ELECTRONIC FUND TRANSFER SERVICES - The following electronic fund
transfer services are available to you when you open a deposit account with
TAA-CREF Trust Company, FSB.
Direct deposits of payments from the Federal Government such as social
security, veteran's benefits, or other such payments that you receive.
13
DWK05100 (Eff 02/12)
Direct deposits of payroll to your account if your employer offers and you sign up
for this service.
Other deposits to your account that are handled electronically such as an
automated clearing house transaction that we receive from a third party or that
we initiate on your behalf or a check image that we allow you to present to us
using our remote deposit service if we make that service available to you.
Withdrawals from your account that you authorize a third party to undertake on
your behalf when we receive a properly completed request from the third party to
transfer funds to them.
Transfers of funds from an account you have with us to a different deposit
account or to a loan account that you have with us that you request either by
telephone, our on-line banking service, our automated telephone banking
service, an automated teller machine, or our mobile banking service if it is made
available to you. You will be required to verify your identity to use any of these
electronic fund transfer services.
Transfers of funds from an account you have with us to an account you have with
a different bank either by telephone or our on-line banking service. You will be
required to verify your identity to use any of these electronic fund transfer
services.
Transfers of funds from an account you have with us to third parties using our bill
pay service either by telephone, our on-line banking service, our automated
telephone banking service, or our mobile banking service if it is made available to
you. You will be required to verify your identity to use any of these electronic fund
transfer services.
Transfers or withdrawals of funds as instructed by your use of a debit or ATM
card if one is provided to you.
FEES - There is no fee for most of the electronic fund transfer services that we
make available to you. However, there are fees for the services described below.
f you use our bill pay service to request an expedited payment to a third party,
there is a fee for that service. The current fee for an expedited payment is five
dollars ($5.00) if the expedited payment can be completed electronically or
twenty-five dollars ($25.00) if the expedited payment must be made by check.
You will be told what the fee is at the time you request this service.
f you use an ATM card or debit card to withdraw cash in a foreign currency, we
will charge you two dollars ($2.00) plus two-percent (2%) of the amount you
withdraw once it is converted to U.S. Dollars.
f you use a debit card to make a purchase in a foreign currency or for any
transaction that MasterCard classifies as a cross-border transaction (see the
above for more details about these
transactions), we will charge you a fee equal to two-percent (2%) of the
transaction amount whether or not it is necessary to convert it into U.S. dollars. f
the transaction requires a currency conversion, the fee will be based on the
amount after it is converted to U.S. Dollars.
LIMITATIONS ON ELECTRONIC FUND TRANSFERS - The following limitations
apply to electronic fund transfers.
You may not make cash withdrawals from an ATM totaling more than $1,000.00
per day using an ATM or debit card.
14
DWK05100 (Eff 02/12)
You may not use your debit card to make transactions totaling more than $7,500
in any one day. No more than $2,500 of those transactions may be PN (non-
signature) based transactions.
You may not use our bill pay service to arrange for a single electronic fund
transfer in excess of $10,000 or for total electronic fund transfers in any one day
in excess of $10,000. You may not use the expedited payment feature of our bill
pay service, if it is made available to you, to arrange for a single electronic fund
transfer in excess of $2,500 or for total electronic fund transfers in any one day in
excess of $5,000. Depending on your account status, we may allow you to
arrange for transactions that exceed these limits, but doing so once does not
obligate us to allow future transactions that exceed these limits.
For Savings and Money Market Accounts you may make up to six transfers or
withdrawals by means of a preauthorized, automatic, or telephonic transfer to
another account of yours or to a third party or by check, debit card, or similar
order to a third party during any calendar month (or statement cycle of at least
four weeks). A preauthorized transfer includes any arrangement with us to pay a
third party from your account at (i) a predetermined time; (ii) on a fixed schedule
or (iii) upon oral or written orders including orders received through the
automated clearing house (ACH). f the transfer or withdrawal is initiated in
person, by mail, or at an ATM then there is no limit on the number of payments
that may be made directly to you, directly to us for amounts you owe us, or
transfers to other accounts you have with us. Withdrawals by phone are also
unlimited if you are requesting that a check be mailed to you. f you exceed these
limits, we may close your account or convert it to a checking account.
ATM OPERATOR AND NETWORK FEES - When you use an ATM, you may be
charged a fee by the ATM operator or by any network used. You may be charged
a fee for a balance inquiry even if you do not complete a fund transfer.
DOCUMENTATION
TerminaI transfers - You can get a receipt at the time you make a transfer from
your account using an ATM or a point-of-sale terminal. However, you may not get
a receipt if the amount of the transfer is fifteen dollars ($15) or less.
Preauthorized credits - f you have arranged to have direct deposits made to
your account at least once every sixty (60) days from the same person or
company, you can call us at 1-855-TAA-FSB (842-2372) or use our on-line
banking service www.banking.tiaa-cref.org to find out whether or not the deposit
has been made.
Periodic statements - We will make a periodic statement for your checking,
savings, money market, and certificate of deposit accounts available to you at
least four times a year. Electronic fund transfers will be listed on your statement.
BUSINESS DAYS - Our business days are Monday through Friday Excluding
Federal Holidays
STOPPING PREAUTHORIZED PAYMENTS - f you have told us in advance to
make regular payments out of your account, you can stop any of these payments
by calling us at 1-855-TAA-FSB (1-855-842-2372), by writing to us at TAA-CREF
15
DWK05100 (Eff 02/12)
Trust Company, FSB, P.O. Box, 2140, Cranberry Township, PA 16066 or by using
our on-line banking service to instruct us to stop the payment. We must receive
your request at least three (3) business days before the payment is scheduled to
be made. f you call or use our on-line banking service, we may also require you to
put your request in writing and get it to us within fourteen (14) days.
Please refer to the attached Fee Schedule for the amount we will charge you for
each stop-payment order you give.
f you tell us to stop one of these payments at least three (3) business days
before the transfer is scheduled, and we do not do so, we will be liable for your
losses or damages unless we required and did not receive written confirmation of
a stop payment request that you made by telephone by using our on-line banking
service with the fourteen (14) days, and the transfer takes place after the
fourteen (14) day period. We will not be responsible for failing to act on your stop
payment instructions if you do not give us precise and correct information about
the payment that is to be stopped.
NOTICE OF VARYING AMOUNTS - f you have arranged for regularly
scheduled transactions that a third party will initiate for you and the amounts of
those transactions may vary, the third party will tell you, ten (10) days before
each transaction, the date and amount of the transaction.
FINANCIAL INSTITUTION'S LIABILITY - f we do not complete a transfer to or
from your account on time or in the correct amount according to our agreement
with you, we will be liable for your losses or damages unless:
(1) through no fault of ours, you do not have enough money in your account to
make the transfer;
(2) the funds in your account are not yet available for withdrawal, or are
otherwise appropriately held from withdrawal;
(3) you have an overdraft line of credit and the transfer would exceed the credit
limit;
(4) the automated teller machine where you are making the transfer does not
have enough cash;
(5) the terminal or system was not working properly and you knew about the
breakdown when you started the transfer;
(6) circumstances beyond our control (such as fire or flood) prevent the
transfer, despite reasonable precautions that we have taken; or
(7) an exception otherwise stated in our agreement with you would apply.
CONFIDENTIALITY - We will disclose information to third parties about your
account or the transfers you make:
(1) where it is necessary for completing transfers;
(2) in order to verify the existence and condition of your account for a third
party, such as a credit bureau or merchant;
(3) in order to comply with government agency or court orders; or
(4) as explained in the separate Privacy Disclosure.
CONSUMER LIABILITY FOR UNAUTHORIZED TRANSFERS - Tell us AT
ONCE if you believe that an unauthorized electronic fund transfer has occurred or
if you believe that one may occur because access to your account (for example
your debit or ATM card or your personal identification information) may no longer
16
DWK05100 (Eff 02/12)
be secure and may be used without your permission. Telephoning is the best way
of keeping your possible losses down. f you do not tell us about an unauthorized
fund transfer or fail to tell us that access to your account may no longer be secure,
you could lose all the money in your account (plus your maximum overdraft line of
credit). f you do notify us, your liability will be limited as follows.
f you tell us within two (2) business days after you learn that access to your
account may no longer be secure, you can lose no more than fifty ($50) for
unauthorized transfers out of your account. f you do NOT tell us within two (2)
business days after you learn that access to your account may no longer be
secure, and we can prove we could have stopped someone from accessing your
account without your permission if you had told us, you could lose as much as
$500.
f your statement shows transfers that you did not make, tell us at once. f you do
not tell us within sixty (60) days after the statement was mailed to you, you may
not get back any money you lost after the sixty (60) days if we can prove that we
could have stopped someone from taking the money if you had told us in time. f
a good reason (such as a long trip or a hospital stay) kept you from telling us, we
may extend this time period.
RESOLVING ERRORS OR QUESTIONS ABOUT YOUR TRANSFERS - Call or
write us at the telephone number or address listed below or through our on-line
banking service as soon as you can if you think your statement or receipt is
wrong or if you need more information about a transfer listed on a statement or
receipt. We must hear from you no later than sixty (60) days after we made the
FRST statement on which the problem or error appeared available to you.
Provide us with the following information:
(1) your name and account number (if any);
(2) a description of the error or the transfer you are unsure about, and explain
as clearly as you can why you believe it is an error or why you need more
information;
(3) the dollar amount of the suspected error.
f you tell us about an error by telephone or by using our on-line banking service,
we may require that you send us your complaint or question in writing within ten
(10) business days.
We will determine whether an error occurred within ten (10) business days
(twenty (20) business days if the transfer involved a new account) after we hear
from you and will correct any error promptly. f we need more time, however, we
may take up to forty-five (45) days (ninety (90) days if the transfer involved a new
account, a point-of-sale transaction, or a foreign-initiated transfer) to investigate
your complaint or question. f we decide to do this, we will credit your account
within ten (10) business days (twenty (20) business days if the transfer involved a
new account) for the amount you think is in error, so that you will have the use of
the money during the time it takes us to complete our investigation. f we ask you
to put your complaint or question in writing and we do not receive it within ten
(10) business days, we may not credit your account. Your account is considered
a new account for the first thirty (30) days after the first deposit is made, unless
each of you already has an established account with us before this account is
opened.
We will tell you the results within three (3) business days after completing our
investigation. f we decide that there was no error, we will send you a written
explanation. f we credit your account while we investigate and later conclude
17
DWK05100 (Eff 02/12)
that no error occurred we will debit your account for the amount that was
credited.
You may ask for copies of the documents that we used in our investigation.
CONTACT US - Here is how to contact us with a question about an electronic
fund transfer, to report an error with an electronic fund transfer, to tell us about
an unauthorized transfer, or to tell us that access to your account may no longer
be secure.
Write us at:
TAA-CREF Trust Company, FSB
Customer Service
P.O. Box 2134
Cranberry Township, PA 16066
Or Telephone us at:
1-855-TAA-FSB (842-2372)
Or use our on-line banking service at:
www.banking.tiaa-cref.org
-------------
YOUR ABILITY TO WITHDRAW FUNDS
This policy statement applies to all deposit accounts.
Our policy is to make funds from your check deposits available to you on the
second business day after the day we receive your deposit, with the first $200
available on the first business day after the day of your deposit. Funds from
electronic deposits initiated by the payer (for example direct deposits of payroll or
other payments like government benefits) will be available on the day we credit
the deposit to your account. Funds from electronic funds transfers or automated
clearing house transactions that we initiate on your behalf will be available on the
business day following the day we credit the deposit to your account. Cash, wire
transfers, and some specified check deposits will also be available before the
second business day, as detailed below. Once the funds are available, you can
withdraw them in cash and we will use the funds to pay checks that you have
written.
Please remember that even after we have made funds available to you, and you
have withdrawn the funds, you are still responsible for checks you deposit that
are returned to us unpaid and for any other problems involving your deposit.
For determining the availability of your deposits, every day is a business day,
except Saturdays, Sundays, and federal holidays. f you make a deposit before
5:00 P.M. ET on a business day that we are open, we will consider that day to be
the day of your deposit. However, if you make a deposit after 5:00 P.M. ET or on
a day we are not open, we will consider that the deposit was made on the next
business day we are open.
Same-Day AvaiIabiIity
Funds from electronic direct deposits to your account will be available on the day
we receive the deposit.
18
DWK05100 (Eff 02/12)
Next-Day AvaiIabiIity
Funds from the following deposits are available on the first business day after the
day of your deposit:
U.S. Treasury checks that are payable to you.
Wire transfers.
Checks drawn on TAA-CREF Trust Company, FSB.
Other Check Deposits Subject to Second-Day AvaiIabiIity
The first $200 from a deposit of other checks will be available on the first
business day after the day of your deposit. The remaining funds will be available
on the second business day after the day of your deposit. For example, if you
deposit a check of $700 on a Monday, $200 of the deposit is available on
Tuesday. The remaining $500 is available on Wednesday.
f we cash a check for you that is drawn on another bank, we may withhold the
availability of a corresponding amount of funds that are already in your account.
Those funds will be available at the time funds from the check we cashed would
have been available if you had deposited it.
f we accept for deposit a check that is drawn on another bank, we may make
funds from the deposit available for withdrawal immediately but delay your
availability to withdraw a corresponding amount of funds that you have on
deposit in another account with us. The funds in the other account would then not
be available for withdrawal until the time periods that are described elsewhere in
this disclosure for the type of check that you deposited.
LONGER DELAYS MAY APPLY
Funds you deposit by check may be delayed for a longer period under the
following circumstances:
We believe a check you deposit will not be paid.
You deposit checks totaling more than $5,000 on any one day.
You redeposit a check that has been returned unpaid.
You have overdrawn your account repeatedly in the last six months.
There is an emergency, such as failure of computer or communications
equipment.
We will notify you if we delay your ability to withdraw funds for any of these
reasons, and we will tell you when the funds will be available. They will
generally be available no later than the seventh business day after the day of
your deposit.
-------------
SUBSTITUTE CHECKS AND YOUR RIGHTS
As our customer we think it's important for you to know about substitute
checks. The following Substitute Check Disclosure provides information about
substitute checks and your rights.
What is a substitute check?
To make check processing faster, federal law permits banks to replace
original checks with "substitute checks. These checks are similar in size to
original checks with a slightly reduced image of the front and back of the
original check. The front of a substitute check states: "This is a legal copy of
19
DWK05100 (Eff 02/12)
your check. You can use it the same way you would use the original check.
You may use a substitute check as proof of payment just like the original
check.
Some or all of the checks that you receive back from us may be substitute
checks. This notice describes rights you have when you receive substitute
checks from us. The rights in this notice do not apply to original checks or to
electronic debits to your account. However, you have rights under other law
with respect to those transactions.
What are my rights regarding substitute checks?
n certain cases, federal law provides a special procedure that allows you to
request a refund for losses you suffer if a substitute check is posted to your
account (for example, if you think that we withdrew the wrong amount from
your account or that we withdrew money from your account more than once
for the same check). The losses you may attempt to recover under this
procedure may include the amount that was withdrawn from your account and
fees that were charged as a result of the withdrawal (for example, bounced
check fees).
The amount of your refund under this procedure is limited to the amount of
your loss or the amount of the substitute check, whichever is less. You also
are entitled to interest on the amount of your refund if your account is an
interest-bearing account. f your loss exceeds the amount of the substitute
check, you may be able to recover additional amounts under other law.
f you use this procedure, you may receive up to $2,500 of your refund (plus
interest if your account earns interest) within ten (10) business days after we
received your claim and the remainder of your refund (plus interest if your
account earns interest) not later than forty-five (45) calendar days after we
received your claim. We may reverse the refund (including any interest on the
refund) if we later are able to demonstrate that the substitute check was
correctly posted to your account.
Substitute Checks, Indemnified Copies, Images, and Image RepIacement
Copies
n some cases, we may receive an indemnified copy of your original check, a
substitute check, or an image of your check, instead of the original item. We
may act upon presentment of an indemnified copy, substitute check, or image
of your check and pay these items against your account, just as if the original
item had been presented.
How do I make a cIaim for a refund?
f you believe that you have suffered a loss relating to a substitute check that you
received and that was posted to your account, please contact us at:
1-855-TAA-FSB (1-855-842-2372). You must contact us within forty (40)
calendar days of the date that we mailed (or otherwise delivered by a means to
which you agreed) the substitute check in question or the account statement
showing that the substitute check was posted to your account, whichever is later.
We will extend this time period if you were not able to make a timely claim
because of extraordinary circumstances.
20
DWK05100 (Eff 02/12)
Your claim must include -
A description of why you have suffered a loss (for example, you think the
amount withdrawn was incorrect);
An estimate of the amount of your loss;
An explanation of why the substitute check you received is insufficient to
confirm that you suffered a loss; and
A copy of the substitute check or the following information to help us
identify the substitute check: the check number, the amount of the check,
the date of the check, and the name of the person to whom you wrote the
check.
-------------
TRUTH-IN-SAVINGS DISCLOSURE
INTEREST CHECKING ACCOUNT
Rate Information - See the attached Disclosure of Current Rates.
Frequency of Rate Changes - We may change the interest rate on your account
at any time.
Determination of Rate - At our discretion, we may change the interest rate on
your account.
Compounding and Crediting Frequency - nterest will be compounded every
day. nterest will be credited to your account every month.
Effect of CIosing an Account - f you close your account before interest is
credited, you will not receive the accrued interest.
Minimum BaIance to Open the Account - You must deposit $25.00 to open
this account.
DaiIy BaIance Computation Method - We use the daily balance method to
calculate the interest on your account. This method applies a daily periodic rate
to the principal in the account each day.
AccruaI of Interest on Noncash Deposits - nterest begins to accrue no later
than on the business day following the day we credit the deposit to your account.
Fees - See the attached Fee Schedule.
HIGH YIELD SAVINGS ACCOUNT
at any time.
your account.
21
DWK05100 (Eff 02/12)
this account.
Transaction Limitations - Transfers from a High Yield Savings account to
another account or to third parties by preauthorized, automatic, telephone, or
computer transfer or similar order are limited to six per statement cycle. No
transfers by check, draft or debit card are permitted.
MONEY MARKET ACCOUNT (MMDA)
at any time.
your account.
this account.
Transaction Limitations - Transfers from a Money Market account to another
account or to third parties by preauthorized, automatic, telephone, or computer
transfer or by check, draft, debit card, or similar order are limited to six per
statement cycle.
The foIIowing terms and conditions onIy appIy to you if you enroII in and
use our Remote Deposit Service.
REMOTE DEPOSIT SERVICE TERMS AND CONDITIONS
The Remote Deposit Service ("Remote Deposit) is provided to you by TAA-
CREF Trust Company, FSB ("Bank, "we, "us, "our). When used in this
agreement, "you and "your mean any person who enrolls in or is otherwise
authorized to use Remote Deposit. By enrolling in and continuing to use
Remote Deposit, you agree to be bound by the terms contained in this
agreement; you should print and retain it for future reference. The terms of
22
DWK05100 (Eff 02/12)
this agreement are in addition to any account agreements, disclosures and
other documents in effect from time to time governing your account.
GeneraI
Remote Deposit, if made available to you, allows you to electronically present
images of certain types of checks along with additional deposit related
information to us, or to a processor we select, for deposit into an account that
you maintain with the Bank. These images are created and transmitted by
using our website or a different website that we direct you to and a personal
computer and scanner, or by using a mobile cellular device that has the
appropriate software downloaded onto it.
Using Remote Deposit
You may cancel your enrollment in and use of Remote Deposit at any time.
You agree that we may change requirements for use of, suspend, or
discontinue Remote Deposit or your use of Remote Deposit at any time
without prior notice to you.
n order to use Remote Deposit, you will need to maintain certain hardware
and software. You agree to obtain and maintain necessary hardware and
software at your expense. We are not responsible for third party software you
may need for Remote Deposit. f required, software is to be obtained and/or
accepted by you and is subject to the agreement you make with the provider
of that software; we are not party to that agreement.
Remote Deposit is provided for your convenience and does not constitute the
official record of your account(s). You understand and agree that information
transmitted to and from you when you use Remote Deposit may not be
encrypted and may include personal or confidential information about you and
your account(s). Delivery and receipt of information, including, but not limited
to, instructions you give us, may be delayed or otherwise impacted by
factor(s) affecting your nternet service provider(s), phone carriers, other
parties, or because of other reasons that we can not control. We will not be
liable for losses or damages arising from any disclosure of account
information to third parties; failed, delayed, or misdirected delivery; or
mishandling of or inaccurate content in information and instructions
transmitted using Remote Deposit.
You agree to only transmit to us for deposit checks or money orders that are
originally made payable to you; that are dated within the twelve months
preceding the date of your transmission; and that are drawn on a financial
institution in the United States in United States currency. You agree that you
will not transmit to us any item that is endorsed as payable to you by another
person or entity; that has been or appears to have been altered; that has been
previously converted to a substitute check or otherwise been presented for
deposit; that is post-dated; or that otherwise fails to meet requirements
contained in the agreement that governs your account.
You agree to restrictively endorse each item presented to us using Remote
Deposit by signing and writing your account number and "For Deposit Only on
the back of the item before you create an image to be transmitted to us.
You agree to transmit only legible images to us and that we are not responsible
for items that are illegible or for images that are dropped during transmission or
otherwise not received by us.
23
DWK05100 (Eff 02/12)
You agree that we may, at our sole discretion and without liability to you,
decide to accept or decline for deposit any item that you present to us using
Remote Deposit. For each item you present using Remote Deposit, we will tell
you if we have accepted, accepted with identified changes, or declined the
item. Your receipt of this information does not mean that the transmission was
error free or complete.
You agree that once we tell you we have accepted an item for deposit, you will
mark the item as "void or "electronically presented and never re-present the
item. f requested by us, you agree to promptly provide a copy of the front and
back of any item presented using Remote Deposit in order to aid in our clearing
and collection process.
You agree that we may establish and, without notice to you, change limits on
the total dollar amount and number of items that you may present for deposit
using Remote Deposit without liability to you. Our acceptance of any item for
deposit does not obligate us to accept similar items for deposit on a future
date.
Your deposit account agreement contains details about when deposited funds
are made available for withdrawal. You acknowledge and agree that funds
related to items accepted by us for deposit using Remote Deposit will be made
available for withdrawal by you as if the item itself, rather than an image of it,
was presented for deposit.
You agree that we, in our sole discretion and subject to the terms and
conditions of your account, may determine the method used to clear, present
for payment, and collect items that you present to us using Remote Deposit.
DiscIaimer
THE REMOTE DEPOST SERVCE AND CONTENT, NCLUDNG, WTHOUT
LMTATON, ALL PRODUCTS AND SERVCES MADE AVALABLE BY
MEANS OF THE REMOTE DEPOST SERVCE, ARE PROVDED "AS S.
SPECFCALLY, BUT WTHOUT LMTATON, THE BANK DOES NOT
WARRANT THAT: (i) THE REMOTE DEPOST SERVCE OR TS CONTENT
S CORRECT, ACCURATE, RELABLE OR COMPLETE; (ii) THE REMOTE
DEPOST SERVCE OR THE FUNCTONS CONTANED THEREN WLL BE
UNNTERRUPTED OR ERROR-FREE; (iii) DEFECTS WLL BE CORRECTED,
OR (iv) THE REMOTE DEPOST SERVCE OR THE SERVER(S) THAT MAKE
THE REMOTE DEPOST SERVCE AVALABLE ARE FREE OF VRUSES OR
OTHER HARMFUL COMPONENTS.
TO THE MAXMUM EXTENT PERMTTED UNDER LAW, THE BANK
DSCLAMS ALL WARRANTES, EXPRESS OR MPLED, WTH RESPECT
TO THE REMOTE DEPOST SERVCE AND TS CONTENT, NCLUDNG,
WTHOUT LMTATON, ALL PRODUCTS AND SERVCES MADE AVALABLE
BY MEANS OF THE REMOTE DEPOST SERVCE. WTHOUT LMTNG THE
FOREGONG, THE BANK DSCLAMS ALL MPLED WARRANTES OF
MERCHANTABLTY, FTNESS FOR A PARTCULAR PURPOSE, TTLE AND
NON-NFRNGEMENT.
Limitation of LiabiIity
TO THE MAXMUM EXTENT PERMTTED UNDER LAW, UNDER NO
CRCUMSTANCES SHALL THE BANK BE LABLE FOR ANY NCDENTAL,
SPECAL, CONSEQUENTAL, EXEMPLARY, PUNTVE, MULTPLE OR
NDRECT DAMAGES THAT RESULT FROM THE USE OF, OR THE NABLTY
TO USE, THE REMOTE DEPOST SERVCE, THE REMOTE DEPOST
24
DWK05100 (Eff 02/12)
SERVCE CONTENT AND/OR THE PRODUCTS AND SERVCES MADE
AVALABLE BY MEANS OF THE REMOTE DEPOST SERVCE, EVEN F THE
BANK HAS BEEN ADVSED OF THE POSSBLTY OF SUCH DAMAGES. N
NO EVENT SHALL THE BANK'S TOTAL LABLTY TO YOU FOR ALL
DAMAGES, LOSSES, AND CAUSES OF ACTON RESULTNG FROM YOUR
ACCESS AND USE OF THE REMOTE DEPOST SERVCE AND ANY
PRODUCTS AND SERVCES MADE AVALABLE BY MEANS OF THE
REMOTE DEPOST SERVCE, WHETHER N CONTRACT, TORT (NCLUDNG,
BUT NOT LMTED TO, NEGLGENCE) OR OTHERWSE, EXCEED US $100
OR THE LOWEST AMOUNT PERMTTED UNDER APPLCABLE LAW.
Indemnification
You agree to defend, indemnify and hold the Bank and its respective officers,
directors, employees, representatives, successors and assigns, harmless from
any and all claims, damages, losses, liabilities, costs and expenses, including
reasonable attorneys' fees, arising in any way from (a) your access, use or
misuse of Remote Deposit and Remote Deposit content, including, without
limitation, your failure to provide true, accurate, current and complete information
to the Bank in connection with obtaining any products or services by means of
Remote Deposit; or (b) your acts or omissions, including without limitation, those
resulting in injuries and property damage. The Bank reserves the right, at its own
expense, to assume the exclusive defense and control of any matter otherwise
subject to indemnification by you, in which event you will cooperate with the Bank
in asserting any available defense.
Jurisdiction
The Bank makes no representation that Remote Deposit is appropriate or available
for use outside the United States. f you choose to access Remote Deposit from
outside the United States, you do so on your own initiative and are responsible for
compliance with local laws, if and to the extent local laws are applicable.
Governing Law
You agree that your use of Remote Deposit shall be governed by applicable
Federal and Missouri law and all of the rules and regulations applicable to
Federal Savings Banks. n any action to enforce or arising out of use of Remote
Deposit, each of the parties hereto consents to the jurisdiction of and venue in
the state and federal courts of Missouri located within St. Louis, Missouri, for the
adjudication of all matters relating hereto or arising hereunder that are not
resolved through arbitration.
Assignment
You shall not transfer, assign, sublicense nor pledge in any manner whatsoever,
any of your rights or obligations under this agreement. All such attempted
transfers, assignments, sublicenses or pledges are void.
Interpretation
Unless otherwise expressly set forth in this agreement, references to "Remote
Deposit shall be interpreted to include Remote Deposit functionality and content,
and references to "including shall be interpreted to mean "including, but not
limited to.
25
DWK05100 (Eff 02/12)
Entire Agreement
By using or accessing Remote Deposit, or by allowing any other person(s) to do
so, you agree to the terms and conditions contained in this agreement. From time
to time, we may amend the terms and conditions, including making changes to
applicable fees and service charges. When we make such changes, we will
either, in our sole discretion, send you written notice by electronic mail or regular
mail, or we may post the updated terms on our on-line web site. f you do not
want to be subject to any such amendments or modifications, you may
discontinue your use of Remote Deposit. Your continued use of Remote Deposit
after any such amendment or modification will constitute your agreement to such
changes.
Integration
This agreement constitutes the entire understanding of the parties with respect to
the subject matter of the agreement, and all prior agreements, understandings
and representations concerning such subject matter are canceled in their
entirety. Notwithstanding the foregoing, this agreement is in addition to any other
agreement between you and the Bank.
Disputes
n the event of a dispute regarding Remote Deposit, you and the Bank agree to
resolve the dispute by looking to this agreement. You agree that this agreement
is the complete and exclusive statement of the agreement between you and the
Bank which supersedes any proposal or prior agreement, oral or written, and any
other communications between you and the Bank relating to the subject matter of
this agreement. f there is a conflict between what is said by an employee or
agent of the Bank, and the terms of this agreement, the terms of this agreement
shall prevail.
Waiver
The Bank shall not, by the mere lapse of time, without giving notice or taking
other action, be deemed to have waived any of its rights under this agreement.
No waiver by the Bank of a breach of this agreement shall constitute a waiver of
any prior or subsequent breach of this agreement.
Force Majeure
Neither party shall be liable for any loss or damage due to causes beyond its
control, including fire, explosion, lightning, pest damage, power surges or
failures, strikes or labor disputes, water, acts of God, the elements, war, civil
disturbances, acts of civil or military authorities or the public enemy, inability to
secure raw materials, transportation facilities, fuel or energy shortages, acts or
omissions of communications carriers, or other causes beyond that party's
control. Either party may terminate this Agreement immediately on written notice
if the other party is prevented from performing its obligations under this
agreement for a period of more than thirty (30) days due to the reasons set forth
in this subsection.
26
DWK05100 (Eff 02/12)
Construction
This agreement shall be construed equally against the parties regardless of who
is more responsible for its preparation. f there is a conflict between a part of this
agreement and any present or future law, the part of this agreement that is
affected shall be curtailed only to the extent necessary to bring it within the
requirements of that law.
Headings and Captions
The headings and captions of the various subdivisions of this agreement are for
convenience of reference only and shall in no way modify or affect the meaning
or construction of any of the terms or provisions hereof.
Arbitration
T S AGREED THAT ANY CONTROVERSY OR CLAM ARSNG OUT OF OR
RELATNG TO THS AGREEMENT, OR THE BREACH THEREOF WLL BE
SETTLED BY ARBTRATON ADMNSTERED BY THE AMERCAN
ARBTRATON ASSOCATON ("AAA). THE RULES OF THE ARBTRATON
WLL BE THOSE N GENERAL USE BY THE AAA, EXCEPT AS MODFED BY
THS SECTON OR OTHERWSE AGREED TO BY THE PARTES.
JUDGMENT UPON THE AWARD RENDERED BY THE ARBTRATOR MAY BE
ENTERED N ANY COURT HAVNG JURSDCTON THEREOF. THE
ARBTRATON WLL BE BEFORE A SNGLE ARBTRATOR AND WLL BE
HELD N THE CTY OF ST. LOUS, MSSOUR. THE PREVALNG PARTY
WLL BE ENTTLED TO RECOVER TS REASONABLE ATTORNEYS' FEES
AND EXPENSES OF LTGATON, NCLUDNG EXPERT COSTS, N ANY
SUCH ARBTRATON.
-------------
27
1988, 1992, 1995 Wolters Kluwer Financial Services - Bankers Systems
Form AB-TS 8/4/95 3o,8d Custom TCM-27o,2ay,4s,5
3038621-010
DWK05100 (Eff 02/12)
On February 9, 2013, TIAA-CREF Trust Company, FSB is making the following changes that will apply to you and all of your deposit
accounts. Please read this change-in-terms notification carefully and retain it with your other important account information.
Here is a summary of the changes that will become effective as of February 9, 2013:
Limits on Electronic Fund Transfers
The following are being reduced:
- The amount that can be withdrawn from your accounts with us via ACH on a single business day
- The amount you can withdraw in cash at an ATM
- The signature-based transaction limit for your debit card
Additionally, a PIN-based transaction limit for your debit card is being established.
Your Ability to Withdraw Funds
The cutoff time for your deposits is changing.
The delay for certain deposits you make into any account you maintain with us is increasing.
Complete information concerning these changes is detailed below.
I. LIMITATIONS ON ELECTRONIC FUND TRANSFERS
The following replaces the Limitations on Electronic Fund Transfers information in the Electronic Fund Transfers Your Rights
and Responsibilities section of the Deposit Agreement.
Limitations on Electronic Fund Transfers The following limitations apply to electronic fund transfers.
You may not instruct us to process more than $5,000 in ACH withdrawal transactions from any or all of your accounts with us
in one business day.
You may not use an ATM or debit card to make cash withdrawals from an ATM totaling more than $500 per calendar day.
You may not use your debit card to make signature based transactions totaling more than $2,500 in any one calendar day.
You may not use your debit card to make PIN based transactions totaling more than $2,500 in any one calendar day.
You may not use our bill pay service to arrange for a single electronic fund transfer in excess of $10,000 or for total
electronic fund transfers in any one day in excess of $10,000. You may not use the expedited payment feature of our
bill pay service, if it is made available to you, to arrange for a single electronic fund transfer in excess of $2,500 or for
total electronic fund transfers in any one day in excess of $5,000. Depending on your account status, we may allow you
to arrange for transactions that exceed these limits, but doing so once does not obligate us to allow future transactions
that exceed these limits.
For High Yield Savings Accounts and Money Market Accounts, you may make up to six (6) transfers or withdrawals by means
of a preauthorized, automatic, or telephonic transfer to another account of yours or to a third party or by check, debit card, or
similar order to a third party during any calendar month (or statement cycle of at least four weeks). A preauthorized transfer
includes any arrangement with us to pay a third party from your account at (i) a predetermined time; (ii) on a fixed schedule
or (iii) upon oral or written orders including orders received through the automated clearing house (ACH). If the transfer or
withdrawal is initiated in person, by mail, or at an ATM then there is no limit on the number of payments that may be made
directly to you, directly to us for amounts you owe us, or transfers to other accounts you have with us. Withdrawals by phone
are also unlimited if you are requesting that a check be mailed to you. If you exceed these limits, we may close your account
or convert it to a checking account.
II. YOUR ABILITY TO WITHDRAW FUNDS
The following replaces the section of the Deposit Agreement entitled Your Ability to Withdraw Funds.
YOUR ABILITY TO WITHDRAW FUNDS
Our policy is to delay the availability of deposits you make into any account you maintain with us. The length of this delay
is counted in business days from the day the deposit is credited to your account. For determining the availability of your
deposits, every day is a business day, except Saturdays, Sundays, and Federal holidays. Our cutoff time for deposits you make
by wire transfer is 4:00 P.M., Eastern Time. Our cutoff time for all other deposits is 5:00 P.M., Eastern Time. If you make a
deposit before the applicable cutoff time described above on a business day, we will consider that day to be the day of your
deposit. However, if you make a deposit after the applicable cutoff time described above or on a non-business day, we will
consider that the deposit was made on the next business day. Once the funds are available, you can withdraw them in cash
and we will use the funds to pay checks that you have written and other withdrawal requests that you make.
(Continued on back.)
IMPORTANT NOTICE FROM TIAA-CREF
TRUST COMPANY, FSB REGARDING YOUR
TIAA DIRECT DEPOSIT ACCOUNTS
DLN26100 (Eff 01/13)
Please remember that even after we have made funds available to you, and you have withdrawn the funds, you are still
responsible for checks you deposit that are returned to us unpaid and for any other problems involving your deposit.
The Following Rules Apply To High Yield Savings Accounts, Money Market Accounts, and Certificates Of Deposit:
Funds from electronic deposits made by the payer (for example, direct deposits of payroll or other payments like government
benefits) and funds deposited by wire transfer will be made available on the day they are credited to your account.
Funds from the deposit of a check that is drawn on TIAA-CREF Trust Company, FSB (On-Us Checks) will be made available
on the first business day following the day the deposit is credited to a High Yield Savings Account, Money Market Account,
or Certificate of Deposit. We may, at our sole discretion, choose to treat certain other deposited checks as On-Us Checks
even though they are not drawn on TIAA-CREF Trust Company, FSB. Choosing to do so once does not obligate us to treat
subsequently deposited checks in the same manner.
Funds from all other deposits will be made available on the fifth business day following the day the deposit is credited to a
High Yield Savings Account, Money Market Account, or Certificate of Deposit.
The Following Rules Apply To Interest Checking Accounts:
Our policy is to make funds from most check deposits available to you on the second business day after the day we credit
your deposit, with the first $200 available on the first business day after the day of your deposit. Certain check deposits, as
described below, will be made available before the second business day. Funds from electronic deposits initiated by the
payer (for example, direct deposits of payroll or other payments like government benefits) and funds deposited by wire
transfer will be available on the day they are credited to your Interest Checking account. Deposited funds from electronic
fund transfers or automated clearing house transactions that we initiate on your behalf will be available on the second
business day following the day we credit the deposit to your Interest Checking Account.
Next Day Availability
Funds from the following check deposits are available on the first business day after the day of your deposit:
U.S. Treasury checks that are payable to you.
Checks that are drawn on TIAA-CREF Trust Company, FSB (On-Us Checks). We may, at our sole discretion, choose to
treat certain other deposited checks as On-Us Checks even though they are not drawn on TIAA-CREF Trust Company,
FSB. Choosing to do so once does not obligate us to treat subsequently deposited checks in the same manner.
Other Check Deposits Subject to Second Day Availability
The first $200 from a deposit of checks not described above will be available on the first business day after the day of your
deposit. The remaining funds will be available on the second business day after the day of your deposit. For example, if you
deposit a check of $700 on a Tuesday, $200 of the deposit is available on Wednesday and the remaining $500 is available
on Thursday.
If we accept for deposit a check that is drawn on another bank, we may make funds from the deposit available for withdrawal
immediately but delay your availability to withdraw a corresponding amount of funds that you have on deposit in another
account with us. The funds in the other account would then not be available for withdrawal until the time periods that are
described elsewhere in this disclosure for the type of check that you deposited.
Longer Delays May Apply
Funds you deposit by check may be delayed for a longer period under the following circumstances:
We believe a check you deposit will not be paid.
You deposit checks totaling more than $5,000 on any one day.
You redeposit a check that has been returned unpaid.
You have overdrawn your account repeatedly in the last six months.
There is an emergency, such as failure of computer or communications equipment.
We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be
available. They will generally be available no later than the seventh business day after the day of your deposit.
TIAA Direct is a division of TIAA-CREF Trust Company, FSB
2013 TIAA-CREF Trust Company, FSB. Member FDIC.
DLN26100 (Eff 01/13)

Interest Checking Account
minimum opening deposit requirement: $25
If Your Balance Is Rate
1
Annual
Percentage
Yield (APY)
$0 - $1,499.99 0.05% 0.05%
$1,500 - $9,999.99 0.10% 0.10%
$10,000 - $24,999.99 0.10% 0.10%
$25,000+ 0.15% 0.15%
High Yield Savings Account
1
Annual
Percentage
Yield (APY)
$0 - $9,999.99 0.99% 1.00%
$10,000 - $24,999.99 0.99% 1.00%
$25,000 - $49,999.99 0.99% 1.00%
$50,000+ 0.99% 1.00%
Money Market Account
1
Annual
Percentage
Yield (APY)
Less than $10,000 0.99% 1.00%
$10,000 - $24,999.99 0.99% 1.00%
$25,000 - $49,999.99 0.99% 1.00%
$50,000+ 0.99% 1.00%
Certificates of Deposit
2
minimum opening deposit requirement: $1,000
1
Annual
Percentage
Yield (APY)
6 Months 0.84% 0.85%
1 Year 0.99% 1.00%
2 Years 1.14% 1.15%

Disclosure of Current Rates
Effective as of: 01/11/2013
You may visit www.tiaadirect.org to view our latest Disclosure of Current Rates, or call us toll free at
855 842- 2372 to hear the most current rates.

TIAA Direct is a division of TIAA Trust Company, FSB.
2013 TIAA-CREF Trust Company, FSB. Member FDIC.

1
The rate assigned will be the rate in effect at the end of the day that your initial deposit is
credited. Rates may change after account opening. Interest is compounded daily, based on
the rate in effect at the end of the day. Checking and savings account fees could reduce
earnings on account.
2
The CD term you select (for example, 6 months) will begin on the day your initial deposit is credited to
the account. The interest rate assigned will be the rate in effect at the end of the day that your initial
deposit is credited. The interest rate will be fixed for the term of the CD. Interest is compounded daily
and credited to your account monthly. There may be a penalty for early withdrawal of any part of the
deposited amount.

Please see the Deposit Agreement for additional account information.
DWK09100 (Eff 01/13)

Type of Fee Fee Amount
Account Research / Document Copying $20 per hour (minimum 1 hour)
ATM Withdrawals
To avoid ATM charges, you can use your debit and/or ATM card at over
23,000 ATMs in the Moneypass
and Sum
/ Intercept networks.
Bill Pay Service
Standard bill payments initiated online or via mobile devices are without
charge, Expedited payment (per item, if available): $5 charge for an
electronic payment, or $25 for an overnight check. Stop payments
(payments made by check) $25 per request.
Check Copy
You may print out copies of checks from your online account at no additional
charge. $5 each if we mail it to you.
Check Orders
No charge for first set of bank stock checks. Charges for additional checks
and custom check orders are based on type of check you select.
Domestic Collection Item Incoming and Outgoing $20
Domestic Wire Funds Transfer $20 Outgoing (from your account); $10 Incoming (to your account)
Dormant Account Fee
$2 per month. Starts after 12 months of no deposits or withdrawals on
Interest Checking and Money Market, or after 24 months of no deposits or
withdrawals on High Yield Savings.
Excessive Transaction Charge High Yield
Savings and Money Market Accounts
Pre-authorized or automatic transfers from a High Yield Savings or Money
Market to another account or third party are limited to a total of six (6)
withdrawal transactions per statement cycle. $5.00 for each additional
transaction that exceeds this limit. ATM withdrawals and deposits do not
count toward this limit. See the Deposit Agreement for additional information
Express Mail / Rush Delivery $25
Foreign Transaction Charge
Cash Withdrawal from ATM: $2 + 2% of withdrawal amount.
MasterCard Debit Card foreign purchases: 2% of charged amount.
Legal Process Fee $100
Monthly Service Charge None
Non-sufficient Funds (NSF) $25 per item, not to exceed $75 for the day.
Official Check $5
Overdraft Fee $25 per item, not to exceed $75 for the day.
Overdraft Protection (ODP) Transfer No fee. Transfers made in multiples of $100.
Paper Statements $5 per statement when you request a specific statement to be mailed.
Replace an ATM or MasterCard Debit Card No fee for normal delivery. $25 fee for rush delivery.
Returned Deposit Items - charge for checks or
other items deposited, returned to us unpaid
$10 for each item returned to a Checking, Savings, or Money Market
account; not to exceed $50 for the day.
Stop Payment $25 per request
Fee Schedule
The fees described above are subject to change at any time without prior notice, except as may be required by
applicable laws and regulations.
TIAA Direct is a division of TIAA-CREF Trust Company, FSB.
2013 TIAA-CREF Trust Company, FSB. Member FDIC. DWK08100 (Eff 01/13)
01/13

Deposit Account Rates + Fees Tiaa

Hochgeladen von

Dokumentinformationen

Copyright

Verfügbare Formate

Dieses Dokument teilen

Dokument teilen oder einbetten

Freigabeoptionen

Stufen Sie dieses Dokument als nützlich ein?

Sind diese Inhalte unangemessen?

Copyright:

Verfügbare Formate

Deposit Account Rates + Fees Tiaa

Hochgeladen von

Copyright:

Verfügbare Formate

1lAACRLl 1Ru31 C0MPAN, l3B

Das könnte Ihnen auch gefallen