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Ann Arbor, MI davenk@umich.edu kcdavenport.wordpress.com

KELLY DAVENPORT

+ EDUCATION

University of Michigan School of Information Master of Science, specialization in Library and Information Science, 2013 (expected)
University of Missouri-Columbia Bachelor of Journalism, summa cum laude, 2004

+ ACADEMIC EXPERIENCE

University of Michigan Hatcher Graduate Library, 2011-present University Library Associate for Learning & Teaching, half-time appointment Teach library workshops on research and technology to students, faculty and staff. Manage and contribute to special projects in instruction and user services. Provide research support in person, and via instant message and email. Troubleshoot hardware and software for users, including electronic resources, link resolvers, and the library proxy server.
University of Michigan School of Information, 2013-present Website Designer, 9-hour temporary appointment Consult with U-M faculty and staff to scope, design and build Drupal websites in support of special projects and initiatives. Write user documentation and provide system training to content managers. University of Idaho, 2009-2010 Graduate Instructor of College Writing & Rhetoric Taught five sections of first-year writing to students with diverse skills and backgrounds. Designed curricula emphasizing scaffolding, information literacy, process-based research, and readings in social justice issues. Provided syllabi, assignments, and handouts for use as models on department wiki.

+ INSTRUCTION & CURRICULUM DESIGN

WordPress for Professional Portfolios Fall 2012 & Winter 2013 U-M One-shot workshop for students and staff. Introduction to College Writing & Research, Summer 2012 U-M Two-day workshop for high schoolers in U-M Health System leadership and diversity program. Digital Sign Solutions: Tips for effective design & implementation, Spring 2012 U-M Enriching Scholarship one-shot workshop for faculty and staff. Content adapted for summer 2012 design workshop. How to Navigate the News, 2011 U-M Workshop on news research and resources offered on three occasions. Built online interactive concept map and LibGuide to complement curricula. Helping Orient Indian Students and Teachers Program, Summer 2010 University of Idaho Taught and mentored Native American high schoolers invited to campus for intensive six-week college preparatory program in writing. ____________ Other library instruction, 2011-2013 Taught or supported a dozen one-shot research workshops at MLibrary in undergraduate courses in English and Psychology.

+ SPECIAL PROJECTS
ASSESSMENT Academic Projects Center assessment Summer 2012 Eastern Michigan University Analyzed three years of usage statistics and collected evidence of student learning outcomes through quantitative survey in order to highlight successes and areas for improvement within EMU Library learning support unit. Deliverables: Annual report, proposal for redesigned usage statistics web form. COLLECTION DEVELOPMENT Shapiro Library collection assessment 2013 (ongoing) University of Michigan Collect survey data to inform revision of collection development policy. Facilitate focus group of new and experienced selectors to collect and document best practices in undergraduate collection purchasing decisions. CONTENT MANAGEMENT Drupal site design Fall 2012 U-M Interviewed clients at School of Public Healths Risk Science Center, developed user personas, created information and content architecture scheme, and selected and configured Drupal modules during four-person project to take RSC from a static site to a CMS. My role: Client liaison, project manager. Deliverables: Final working site and site documentation. Wiki information architecture redesign Summer 2012 U-M Developed page naming conventions and category structure to improve search and browse functionality of U-M Library user services staff wiki. Re-envisioned workflows to improve editing efficiency and accuracy of content. Wrote and presented training documentation to staff. Digital asset management analysis Fall 2011 U-M Collected and analyzed workflow and technical data along with four classmates investigating digital recordkeeping transition at three university museums. Wrote and presented findings and final recommendations to clients. PRIMARY RESEARCH Investigating Student Learning Grant 2012-2013 (ongoing) U-M Awarded $4,000 grant in collaboration with English subject specialist to spend a year studying tacit information literacy expectations and information use behaviors among first-year English Department Writing Program students and instructors. Grant and project support from U-M Center for Research on Learning and Teaching. USABILITY GradeCraft UX research 2013 (ongoing) U-M Collect data to inform client recommendations during five-person project to analyze usability of gamified learning management system being piloted in School of Education courses.

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+ SKILLS
TECHNOLOGY Multimedia & Design: Adobe InDesign + Illustrator, iMovie, advanced Microsoft Office Programming: Python, PHP, CSS + HTML Web Tools: Drupal, WordPress, Jira, Blackboard, Sakai/CTools, Library H3lp, Footprints, wikis, Jing, Qualtrics, Elluminate webinar platform, Audacity podcasting software, LibGuides ANALYSIS METHODS Ethnography Contextual inquiry Survey design Focus groups Interviews & personas Usability heuristics Interaction mapping Competitive analysis

+ PUBLICATIONS & PRESENTATIONS

LOEX, 2013, annual conference. Putting Research Under a Microscope: Teaching Micro-Level Information Use in First-Year Writing. [breakout session] Forthcoming. Michigan Library Association, 2012, annual conference. Presenter for Tomorrows Professionals panel. Davenport, K., et al. (2012, March 13). How to Hack the Academic Conference. [blog] Retrieved from hacklibschool.wordpress.com. Davenport, K. (2011). The Known Unknown: How a Map Can Lead the Way for New Researchers and New Librarians Alike. In Information Literacy in the Wild. Ed. Fontichiaro, K. Ann Arbor, MI.

+ AWARDS

Kenneth E. Vance scholarship, Michigan

Joseph B. Rounds scholarship, Michigan Grace V. Nixon teaching scholarship, Idaho Hogue Family writing scholarship, Idaho Nominee, Associated Writing Programs Editing scholarship, Missouri National Headline Writers of the Year, American Copy Editors Society

+ MEMBERSHIPS
American Library Association, 2011-present Association of College and Research Libraries, 2011-present

+ OTHER EXPERIENCE
News Producer, 2011, AnnArbor.com, Ann Arbor, MI Full-time editor and writer for news startup. Managed social media channels, and contributed to content strategy using SEO principles and web analytics data. Reference Assistant, 2010, Neill Public Library, Pullman, WA Served diverse population at high-circulation rural library reference desk, 8 to 16 hours a week. Assisted with collection development and weeding. Copy Editor, 2004-2009 The News Tribune, Tacoma, WA Full-time editor, designer, and blogger at 135,000-circulation metro newspaper. Progressively responsible experience as assistant copy desk chief, mentor to editing interns. Editing/Reporting Intern & Teaching Assistant, summers, 2001-2004 The Plain Dealer, The Columbia Missourian, The State Journal-Register (Springfield, Ill.)

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 + PROFESSIONAL SERVICE
Social media coordinator, ALA student chapter 2012-2013 U-M Manage social media presence across multiple channels as student chapter officer. Plan professional development and outreach events for School of Information students. Facilitator, School of Information New Student Orientation 2012 U-M Collaborated with two classmates to plan panel discussion on community informatics for 200 incoming MSI candidates. Coordinated with administrators to plan breakout discussions on information ethics. Provided peer advising to new students. Facilitator, Center for Research on Learning and Teaching New GSI Orientation Fall & Winter 2012 U-M Trained as CRLT Practice Teaching facilitator for incoming graduate instructors. Chair, steering committee, Quasi-Con 2012 & 2013 student-led conference U-M Collaborated with ALA student officers to plan, promote, and host the first and second annual Quasi-Con, a hybrid unconference and academic conference that annually draws 70-plus library and information services students, alumni, and professionals. Member, Rhetoric & Composition Faculty Committee University of Idaho, fall 2010 Contributed to review and revision of composition curricula across all levels.

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