What are Management Information Systems?

Definition: Management Information Systems (MIS) is the term given to the

discipline focused on the integration of computer systems with the aims and objectives on an organisation. The development and management of information technology tools assists executives and the general workforce in performing any tasks related to the processing of information. MIS and business systems are especially useful in the collation of business data and the production of reports to be used as tools for decision making.

Applications of MIS
With computers being as ubiquitous as they are today, there's hardly any large business that does not rely extensively on their IT systems. However, there are several specific fields in which MIS has become invaluable.

* Strategy Support
While computers cannot create business strategies by themselves they can assist management in understanding the effects of their strategies, and help enable effective decision-making. MIS systems can be used to transform data into information useful for decision making. Computers can provide financial statements and performance reports to assist in the planning, monitoring and implementation of strategy.

MIS systems provide a valuable function in that they can collate into coherent reports unmanageable volumes of data that would otherwise be broadly useless to decision makers. By studying these reports decision-makers can identify patterns and trends that would have remained unseen if the raw data were consulted manually. MIS systems can also use these raw data to run simulations hypothetical scenarios that answer a range of what if questions regarding alterations in strategy. For instance, MIS systems can provide predictions about the effect on sales that an alteration in price would have on a product. These Decision Support Systems (DSS) enable more informed decision making within an enterprise than would be possible without MIS systems.

* Data Processing
Not only do MIS systems allow for the collation of vast amounts of business data, but they also provide a valuable time saving benefit to the workforce. Where in the past business information had to be manually processed for filing and analysis it can now be entered quickly and easily onto a computer by a data processor, allowing for faster decision making and quicker reflexes for the enterprise as a whole.

Management by Objectives
While MIS systems are extremely useful in generating statistical reports and data analysis they can also be of use as a Management by Objectives (MBO) tool. MBO is a management process by which managers and subordinates agree upon a series of objectives for the subordinate to attempt to achieve within a set time frame. Objectives are set using the SMART ratio: that is, objectives should be Specific, Measurable, Agreed, Realistic and Time-Specific. The aim of these objectives is to provide a set of key performance indicators by which an enterprise can judge the performance of an employee or project. The success of any MBO objective depends upon the continuous tracking of progress. In tracking this performance it can be extremely useful to make use of an MIS system. Since all SMART objectives are by definition measurable they can be tracked through the generation of management reports to be analysed by decisionmakers.

Benefits of MIS
The field of MIS can deliver a great many benefits to enterprises in every industry. Expert organisations such as the Institute of MIS along with peer reviewed journals such as MIS Quarterly continue to find and report new ways to use MIS to achieve business objectives.

Core Competencies
Every market leading enterprise will have at least one core competency that is, a function they perform better than their competition. By building an exceptional management information system into the enterprise it is possible to push out ahead of the competition. MIS systems provide the tools necessary to gain a better understanding of the market as well as a better understanding of the enterprise itself.

Enhance Supply Chain Management

Improved reporting of business processes leads inevitably to a more streamlined production process. With better information on the production process comes the ability to improve the management of the supply chain, including everything from the sourcing of materials to the manufacturing and distribution of the finished product.

Quick Reflexes
As a corollary to improved supply chain management comes an improved ability to react to changes in the market. Better MIS systems enable an enterprise to react more quickly to their environment, enabling them to push out ahead of the competition and produce a better service and a larger piece of the pie. Further information about MIS can be found at the Bentley College Journal of MIS and the US Treasurys MIS handbook, and an example of an organisational MIS division can be found at the Department of Social Services for the state of Connecticut.

Management Information System

System Operation Key Features Product Installations Benefits

CBOSSmis is a comprehensive cross-industrial electronic enterprise resource planning system. The solution enables efficient management of human, productive, financial and information resources, while significantly boosting enterprise performance and efficiency organizing efficient work of all departments in a single information environment and cutting time costs on routine management operations.

CBOSSmis is intended for enterprises with high demands for the reliability of business process automation. Due to its scalability, the system can be successfully used in companies with hundreds or hundreds of thousand of people. The versatile nature of this solution makes it suitable for any regional company or a company with an industry-specific profile, while flexibility and modular architecture ensure easy customization.

System Operation
The main CBOSSmis solutions are: Human Capital CBOSSmis streamlines personnel management: employee and time administration, payroll accounting based on work efficiency, creation of personalized motivation programs and personnel recruitment and development. Productive Capital CBOSSmis enables accounting, planning and regulation of the production process and its results. Financial Capital CBOSSmis supports financial management: financial accounting, fixed assets management, controlling and treasury management. Information Capital CBOSSmis handles corporate knowledge - the key resource of any IT company - and ensures a uniform information environment for aggregation of the following information: o business structure and functions o data collected in course of personnel communication

external and internal documents in various formats.

The following scheme shows integration of the main CBOSSmis solutions.

Key Features
Human Capital Solution Employee Administration module: Dynamic organizational structures and staff lists. Basic personnel management operations: recruitment, shift, promotion and dismissal. Registers of positions, preparation of instructions and divisional regulations. Electronic personal files and workbooks Customizable parameters of accounting data Social records, registration of information on the family status and members of employees families. Employee military registration Retirement records Comprehensive human resource accounting regulated by the legislation of the Russian Federation.

Time Administration module: Registration of employees working time by management of employees themselves (check in, check out, absence) including real time registration. Generation of any number of working schedules of any complexity, control of schedule compliance including notifications of departures from schedules, sent to managers and auditors. Timesheets for working schedules. Electronic check points, registration of working time with the help of touch screens and hardware identification tools (devices) of the security system. Employees working time audit: registration of all events associated with departures from working schedules and non-typical events (e.g. an employee working in the office during vacations or a business trip). Pre-registration (including registration by the employees), planning and registration of long-term absence: business trips, holidays, sick leaves or days off. It is possible to configure rules for the automatic calculation of available holiday duration. Setting the norm of working time and registration of working hours for all employees. Optional automatic generation of working hour timesheets at the end of a reporting period.Comprehensive reporting on the administration of employees working hours, regulated by the legislation of the Russian Federation.

Payroll module: Wage fund creation and distribution, hierarchical budgeting Calculation of repeated and one-time credits and debits, including compensations for holidays and sick leaves. Control of wage taxation: registration of taxes and the tax base scale, configuration of tax concessions and exemptions, generation of tax reporting. Employees can control their account balance any time. Distribution of access to the information on wages, employees account balance and fund accounts. Staff encouragement: reward or penalty wage points that can be taken into account during payroll preparation. Support of various types of accounts including accounts for credit/deposit settlements with employees. Provision of credits/deposits and credit repayment. The module enables settlements with employees for the services provided by the company and charges employees accounts. Internal encouragement programs (e.g. the companys Partner Program). The system can be used to create lists of candidates, to vote about revenue distribution or to calculate vote results. Streamlining of the creation and distribution of projects bonus funds.

Personnel Development Module: Flexible configuration and automatic testing of employees and candidates professional skills and personal requirements. Management of internal (employees) and external (potential employees and customer representatives) training process and cycles. Registration of information on professional skills and personal qualities of employees (it is possible to evaluate individual qualities or groups of personal qualities to create a complete psychological portrait). Position compliance test. Overall organization of recruitment: storing all initial data on the candidate (personal details, education, work experience, etc.), planning the sequence of interviews, registering results of interviews and position compliance test.

Productive Capital Solution

Enterprise Resource Management module: Task registration and management throughout the whole lifecycle from placement to check and acceptance - and taking into account their cost effectiveness. Production tasks are mainly created as a hierarchical task tree subdivided into particular business operations. Any number of employees can be involved in task-solving. Their roles and permissions within a working group are defined, as well as working hours for the performed tasks; the results are evaluated. Each employee involved in the work can create a subprocess of work execution as an integrated operational schedule reflecting connections between technologically interdependent tasks. Streamlining of everyday work planning. The system creates a recommended progress schedule for reach task. Planning of an employees work time fund taking into account flexible of normal working schedule, holidays, business trips, compensatory and sick leaves. Repeated tasks, including tasks with multilevel complex structure can be saved as a template. Based on this template, it is possible to create a task tree any time or automatically register a task tree based on the created schedule. Permissions of task creators, supervisors and executors are configured for the whole system. The members of a work group can receive additional permissions on the level of their task. A single information space available to access from the top-level tasks is created within the work tree. Using this mechanism, it is possible to analyze the efficiency of subordinate work groups and correspond with their members.

The system supports multi-criteria selection of the executor based on employees functional duties and additional parameters such as workload, cost, holidays, work experience, personal details and skills. Preparation of aggregated and detailed reporting on the tasks.

Financial Capital Solution

Financial Accounting module: Automation of management accounting in the financial department. Registration of non-cash settlements, account debiting and crediting for multi-currency settlements between companies, online account balance. Cash settlements in any currency, simultaneous operation of any number of cash registers, online control of cash registers balance. Registration and control of settlements with advance holders, automatic registration of advance reports and charges, control of subreport balance, control of the dates of the report on accountable resources, notifications for abusers of and persons responsible for cash register and advance money. Registration of documents on settlements with contractors: acts of the work performance, invoices for tangible assets, etc. Registration of contracts and bills, links between bills and office memos for payment. Registered acts and invoices are linked to contracts and bills. Cash and non-cash payments for goods, work, services. Payments are registered in the system. Check of compliance between the ordered and the delivered goods/services. Registration of budget limits and restrictions, registration of financial choices and budgets, support of hierarchical budget structure. Control of financial discipline on all stages starting from permissions to make a financial choice till payment and delivery of goods and provision of work or services. Registration of budget performance indicators, online control over money flows within agreed budget limits. Analysis of budget performance results, plan/actual analysis. Support of various accounting models: money accounting, management accounting, accounting according to international standards, simultaneous use of several balance units and account plans. Complete information on the account status and the companys obligations. Multicompany and multicurrency accounting, customization for Russian users. Registration and management of an unlimited number of analytical dimensions, multidimensional and multilevel analytical accounting and analysis. Complete accounting of all the facts of financial and business activity, automatic operations and account transactions for initial documents. Typical operations for the registration of account transactions, complex transactions.

Flexible financial and management reporting, automated preparation of the balance sheet, profit and loss statement and other accounting reports.

Information Capital Solution

External Inforesources module: Centralized warehouse for corporate documents, automation of associated business processes and control over the document flow. Ability to create new types of documents by defining the characteristics of this type of objects: set of standard attributes, links with other elements, etc. With the warehouse, you can create, input, manage, process, distribute and archive any electronic information according to preset rules (including rules configured by the user). Storage of all the versions of documents, data archiving with the help of the database management system (DBMS) and export of versions and archives to external data media. Flexible dynamic permissions for users or groups of users to access documents: directories, attributes; permissions to view data, change it, delete or change attributes. Registration and classification of any unstructured information according to numerous attributes, which ensures quick and efficient search and sampling according to preset search parameters. Approval of electronic documents, permissions to access the documents attributes and to perform various actions, logs of document movement, notifications for approving persons. Automatic creation of typical documents based on a template and registered attributes. Control over timely and correct registration of documents and their attributes and notification of users in charge about violations. Tracking of all user actions for any period. Automatic loading of information from any external data media. Generation of reports on objects and documents. The format of these reports can be preset or customized. Creation of specific elements (reports, cataloguers, contracts, etc.) General and special utilities for solving problems of various departments.

Enterprise Configuration module:

Catalogs of functions for departments and employees. Catalogs of personnel functions. Search of employees with particular functional duties.

Search of a departments functions not assigned to anyone.

Office Communication module: Standard email functions, i.e. exchange of messages and attached documents between employees. Folders for storing letters and access permissions for various users. Creation and storage of drafts. Automatic event-based notification. Any notification contains a link to the application that has triggered it. Support of office memos and other documents that need to be signed by one or several persons. Complete registration and storage of contact details for the whole company and individual employees. Publication and storage of regulatory documents and managers and employees notifications on advertisement boards. Hierarchical structuring of advertisement boards, distributing access and ensuring that advertisements are read by the personnel. Registration of all events that take place in the company. Notifications about their arrangements and realization are sent to persons concerned. Automatic registration of employees who agreed or refused to participate in the event. Registration of all office facilities of the company and search according to the requirements for facility reservation. Calculation of facility usage costs taking into account various modifiers. Personal scheduling and graphical representation of schedules. Confidentiality of personal and classified information with access to information on the employees workload. Routing of messages for memo approval and complete office memo lifecycle. New memo templates can be created. Creation of the companys address database with flexible distribution of access to the stored structured information on the companys external and internal contacts.

Benefits
Integrity: the system integrates main business operation support functions and supports compatibility of embedded solutions. Convergence: solutions and modules process heterogeneous data uniformly. Enterprise-wide cooperation, B2E (business-to-employee) features, self-service and joint usage of system capacities, even in companies with large subsidiary networks. Access distribution: information protection mechanisms supporting hierarchical enterprise structures and automatic logging of all operations performed by the system. Multilanguage support: data may be presented in reports and screen forms in any language. Real time operation. Lower total cost of IT ownership for telecom companies, due to: o Cost saving on the hardware - CBOSSbcc Billing & Customer Care and CBOSSmis are installed on a single server

integration with CBOSSbcc - joint usage of data by CBOSSbcc and CBOSSmis enables uniform administration, support and training for system users.
o

National Science & Technology Management Information System (NSTMIS)

The Scientific and Technological (S&T) activities play a vital role in the economic, social and physical development of a country. Scientific and technological research needs huge investments and calls for a judicious utilization of scarce resources like finance, trained manpower, raw materials etc. Data collection and analysis pertaining to resources, devoted to S&T, therefore, assumes significant importance. The growth of S&T, its performance and impact on society and economy are indicators to assess the effectiveness of planning and policy formulation. The National Science and Technology Management Information System (NSTMIS), a division of Department of Science and Technology (DST) has been entrusted with the task of building the information base on a continuous basis on resources devoted to scientific and technological activities for policy planning in the country.

Functional Management Information System (MIS)

By Ashwin Dedhia

Management information systems provide decision-makers information and feedback on daily operations. Additionally, management information systems can be used strategically, often incorporating Web technology.

Marketing MIS: Marketing Management Information System (MIS) supports

managerial activities in product development, distribution, pricing decisions, promotional effectiveness and sales forecasting.

Overview of Marketing Management Information System (MIS)

Inputs to Marketing MIS

Strategic plan and corporate policies The TPS External sources: o The competition o The market

Marketing MIS Subsystems and Outputs

Marketing research o Web based market research Product development Promotion and advertising Product pricing

Human Resources MIS: Human Resource Management Information System

(MIS) is concerned with all of the activities related to employees and potential employees of the organization.

Overview of Human Resource MIS

Inputs to the Human Resource MIS

Strategic plan or corporate policies The TPS: o Payroll data o Order processing data o Personnel data External sources

Human Resource MIS Subsystems and Outputs

Human resource planning Personnel selection and recruiting Training and skills inventory Scheduling and job placement Wage and salary administration

Other MISs

Accounting MISs o Provides aggregated information on accounts payable, accounts receivable, payroll, and other applications. Geographic information systems (GISs) o Enables managers to pair pre-drawn maps or map outlines with tabular data to describe aspects of a particular geographic region.

Airport Operations
Achieve operational excellence in all aspects of your ground operations, from IT to human resource management In the complex machinery of ground operation, each component must function reliably at all times. Our industry solutions ensure this with real-time information, failure safety and intelligent data transmissions - to help you achieve operational excellence in all aspects of your ground operations, from IT to human resource management.

UFIS: The Universal Flight Information System Collaborative Airport IT Suite Smart Airport IT Suite: IT solution for small airports Airport Hub & Ground Management Flight Information Display Systems (FIDS) User Help Desk

UFIS: The Universal Flight Information System

The Universal Flight Information System (UFIS), is in operation at many large airports world-wide. We use it for our customers, along with our broad IT and business process expertise - from consulting to implementation and operation. Our customers include ground handlers, airlines and airport operators. The system's configuration ability enables you to select the components required to meet your individual needs.

UFIS is a registered trademark of our solution partner "UFIS Airport Solutions GmbH"

Collaborative Airport IT Suite

Joint solution for airports and airlines
Inefficient and uncoordinated processes cost time and money. In light of todays cost and market pressures, no company can afford such waste. Our Collaborative Airport IT Suite puts an endto this problem. It optimizes your processes and seamlessly links everyone involved: airport operators, airlines and ground handling providers. It also provides the foundation for multi-airport

management. And it opens up another revenue source by letting you provide applications to external users in return for a fee. The solution comprises industry-specific applications from SAP, UFIS Airport Solutions and ISO Software Systems. We customize it to meet your needs and ensure prompt implementation and reliable operation. Smart Airport IT Suite: Lean solution for small and medium-sized airports For small and medium-sized airports, we have put together a particularly costeffective package: the Smart Airport IT Suite. This compact solution covers all airport processes. It comprises many widely used versions such as AODB, FIMS, FIDS, CUTE, DCS, Billing, BRS and Weight & Balance and can be expanded at any time should the need arise.

Major benefits

Consistently efficient and seamlessly linked processes Access to the latest accurate data and reports at any time More planning reliability Better service quality Significant cost reductions Basis for multi-airport management

Smart Airport IT Suite: IT solution for small airports

Lean solution for small and medium-sized airports
Inefficient and uncoordinated processes cost time and money. In light of todays cost and market pressures, no company can afford such waste. Our Smart Airport IT Suite puts an end to this problem. It optimizes your processes and seamlessly links everyone involved: airport operators, airlines and ground handling providers. For small and medium-sized airports, we have put together a particularly costeffective package: the Smart Airport IT Suite. This compact solution covers all airport processes. It comprises many widely used versions such as AODB, FIMS, FIDS, CUTE, DCS, Billing, BRS and Weight & Balance and can be expanded at any time should the need arise.

Major benefits

Consistently efficient and seamlessly linked processes Access to the latest accurate data and reports at any time More planning reliability Better service quality Significant cost reductions

Airport Hub & Ground Management

Chaos because planes come in too late - our innovative Gate Management System puts an end to this problem and makes the ground staffs work a whole lot easier.

Flight Information Display Systems (FIDS)

All information available at a glance
Airports are hubs - not only for airplanes, passengers and freight, but also for a flood of information that grows all the time and must be processed without delay. Keeping step with this flood requires an intelligent, powerful and expandable flight information system. Are you looking for a system that will provide your passengers and your employees with the information they need to be on their way? We offer two solutions. Both are state-of-the-art and have received top marks from their users. One is the module of the UFIS industry software, which is fully integrated with the matching AODB, flight and resource planning software. The other system we developed as a true standalone solution and high-performance add-on to existing infrastructures for Terminal 2 of Munich Airport, where our Flight Information Display System (FIDS) has been used successfully since it was opened in 2003. Prompt, precise and a perfect fit Our Flight Information Display System collects and networks all the data you need for fluid airport operations and makes it available with a speed that borders on real time. Your passengers receive clear and up-to-date flight information. What media they use, from flat screen to giant LCD display, depends entirely on the application - not our software. And if you want to add additional information such as weather, news or entertainment components, it's no problem, thanks to our easy-to-use and highly versatile user interfaces.You can even earn money with the FIDS. The timecontrolled and automatically logged display system uses available monitors or monitor arrays as productive space for displaying advertising in any format, as long as they arent being used to display flight information. In addition, users can look up a multitude of information at information kiosks with easy-to-use user interfaces. Just as easily and quickly, your employees can check web-based operations information from personalized summary pages from any PC on your network. And since we know that you cant get a perfect fit off-the-rack, we customize the solution for your specific needs.

Major benefits

Quick integration into existing infrastructures Low installation and operating costs Cost reduction Easy-to-understand visualization Expandability Suited for small and large airports alike

RISK ASSESSMENT MANAGEMENT

INFORMATION SYSTEM (RAMIS)

At the core of our service is RAMIS (Risk Assessment & Management Information System). RAMIS aims to deliver a holistic method of identifying, controlling and managing compliance risks in non domestic premises through the effective use of powerful web based software and systems. Click on each of the steps below for further information.

Assess Risk
People have a legal right to be protected from harm caused by a failure to take reasonable protective measures. As an employer, you must assess and manage risks, whether from fire, or to health and safety. Accidents and ill health can have a devastating effect on our lives and our businesses. A risk assessment is an important tool in protecting your workers and your business. It helps you focus on those risks that have the potential to cause harm. In simple terms it is an assessment of what in your workplace, could cause harm to people. You need to think about who may be harmed, and how that may happen. It can be very easy to miss things in an environment with which you are very familiar, so it is important to carefully focus upon the task in an impartial way. Legislative compliance requires you to document your findings if you employ 5 or more persons. However in practice, it is always useful to maintain a record of your assessment and findings, even if you employ less than 5. Riskmonitor specialises in providing practical, sensible and cost effective solutions whether your organisation is large or small. The risk assessment process via RAMIS is both a comprehensive yet a very straightforward one. Although tailored to meet your specific needs this is never at the cost of legislative compliance. Completed reports are available to relevant personts instantly via the internet or intranet. They are available either electronically or in printed form, either in full, or specific parts. Whatever your needs, the choice is yours.

Health & Safety Fire Safety Disabled Access Asbestos Environmental Auditing Legionella and Water Testing Food Hygiene Security Business Continuity Stock Condition Surveys

Policies & Procedures should be set by Directors / Board Members

Much of the legislation governing our businesses today requires us to prepare and communicate effectively our policies on what we wish to be done in given situations. Without clear policies we cannot expect our organisations to function consistently and efficiently. Directors / Board Members must set the necessary policies and procedures to ensure our workplaces are safe, organised, convivial, empowering and nondiscriminatory. If you need assistance developing a strategy for legislative compliance, compiling policies and/or procedures, or implementing, improving, auditing or reviewing your compliance arrangements within your workplace, Riskmonitor's experienced staff can help determine which policies are required and assist in their development ensuring that it meets both the legislative requirements and the needs of the organisation. The risk assessments carried out via RAMIS can be tailored to your Companys policies, to ensure that both the required and desired outcomes are achieved. This will also readily facilitate measurement of their implementation. Riskmonitor, working closely with you, can develop policies for your organisation with complementary risk assessments. Programmed into RAMIS, you can quickly and conveniently see your policies being actioned, either electronically or via paper reports.

Managers and Supervisors must implement policies

The responsibility for implementing the policies and procedures of a company (other than where it is a very small one), will involve a number of individuals and groups. As an example, a Safety Policy will contain, amongst its other constituent parts, the arrangements for its implementation and communication to all members of the workforce. That is to say it briefly sets out who is responsible for the various parts of the Policy, and what is expected of them. This will ultimately involve everyone in the organisation, all of whom must take ownership at their particular level. This will ensure that the aims and objectives for securing a safe and healthy working environment, as set out in your Safety Policy, are both achieved and maintained. However it must be appreciated that responsibilities may vary in line with each individuals position within the company. Those in supervisory and managerial positions will have added responsibilities for health and safety, because they manage people. It is they who will need to take the lead role in this particular part of the process, not only by monitoring implementation but interpreting and advising also. Everyone with a defined responsibility must be aware of it, and of what is expected of them, in order that they can fulfill it. This can sometimes be difficult to put into practice as there are a great many things to consider and to then instigate. Yet, the need for an enthusiastic and professional approach, which conveys the keenness of the management and supervisors cannot be over emphasized. This conveys at the outset the intent of the company they represent to develop a positive culture, and motivates others to follow. Riskmonitor can help with any and every part of this extremely important element of successful health and safety within the workplace. RAMIS is a powerful and professional tool which signals the intent of management in a definite and positive manner. Its ease of use will readily appeal to those on the functional side of risk assessment. The immediacy of the information it provides will appeal greatly to everyone in a managerial or supervisory role. At Director or Board level the availability of reports and information, will ensure that the right people are aware of the progress that is being made, and/or of any needs that must be addressed.

Management and Supervisors must communicate company policies

Communication and training are key in ensuring that all the efforts put in to health and safety in the workplace really work. Effective communication will assist in developing a positive culture. It keeps people informed, and conveys the intent of management to encourage ownership and responsibility, at all levels of the workforce. Direction and clarity of communication are both vital, in developing and maintaining an enthusiastic attitude toward health and safety. How and what you convey to your workforce matters, as does how often you do it. It is also important that the role of training within the context of communication is appreciated. Health and safety law says:

employees must be trained and clearly instructed in their duties; employers and host companies must ensure contractors are properly trained to work safely.

Everyone who works for you needs to know how to work safely, and without risks to health. So you need to train them, to be sure they know what hazards and risks they may face, and how to deal with them. However, in addressing the issue, even the more obvious statements such as staff must be trained can be difficult to fully comprehend, for example;

Who is to be trained (this will vary greatly depending upon your Policy)? What training is required (it should reflect Policy rather than be a generic fix)? Some employees may have particular training needs, for example o new recruits o people changing jobs or taking on extra responsibilities o young employees who are particularly vulnerable to accidents o health and safety representatives Who will deliver the training are they competent? How will trainee competence be measured and recorded? How will the training be used to improve performance? How often should I train my people?

These are amongst the issues that will require to be addressed. Riskmonitor can assist you in all, or any part of the communication and training process, via our team of trained professionals. With RAMIS, information is readily obtainable to those who need it. More than that, it is instantly available and always current. If currency is not being maintained, or progress made, it can tell you so. It simplifies and readily supports an effective communication policy.

Octium defines an information system as:

all people, machines and activities aimed at the gathering and processing of data to supply the information need of people inside and outside the organization.