Ramasamy Meyyappan (Ram) Email: ramm2801@gmail.

com Tel: (+1) 224 600 2166

PROFILE: Over 5+ years of Functional expertise in Consulting for On premise and Cloud based Enterprise Resource Management, Supply Chain Management, Human Capital management, Customer Relationship management of Ramco applications. Experience has also includes implementation of the above applications Clients have encompassed a wide variety of industries including: Manufacturing, Trading and Distribution, Services and Educational Institutes

Expertise encompasses an excellent record of achievement in Cloud applications viz. ERP, SCM, CRM, HR & Payroll, Implementation, development, training and plan administration. Identification of key business issues and critical technical and business success factors for complex implementations. Analyzed, designed and developed successful software solutions for numerous large and diverse projects. Designed custom solutions, worked in coordination with developers in transforming design to a solution. Consulting experience includes implementation exposure by understanding business needs,
recommending best practice solutions, using consistent process reengineering techniques, providing consultancy services, change management. Managing ongoing production, maintenance support using the Onsite Offshore Model. SPECIFIC STRENGTHS INCLUDE: Consulting and Configuring Cloud based / on premise ERP Applications, SCM, CRM, HR and Payroll

Project Proposals, presales, work estimation, product demonstration expertise Requirements gathering & Scoping, Analysis, Design, and Configuration Project Assessment, Scoping, Presentations, Decision and Impact Analysis Expertise

Presentations, Gap Analysis, Solution Design, Functional and Technical Expertise, Client / Employee Relations, End User Training, Functional expertise includes working on Manufacturing, Services, Trading and Distribution, Domain Business Enablement & Cross Selling of Reporting Tools

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PERSONAL QUALITIES:

A results-oriented and diligent professional currently handling business requirements for Projects, Knowledge Transfer to Engineering Teams, Testing, & Validation of Solution, Customer Deliverables, Implementation Support (post Go Live), End user Training, Defect Tracking & Management - with a passion to support Product Testing, Presales and Implementation team
1 EDUCATION/CERTIFICATIONS Bachelor of Engineering in Computer Science, India Master in Business Administration in Marketing & IT, India

APPLICATIONS:

OnDemand ERP ( SAAS Offering Cloud based) Enterprise Applications ( ERP, SCM, HR & Payroll , CRM Cloud based & On premise) Aviation and MRO Applications Reporting Solutions ( IntelliVIEW Reporting Tool)

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PROFESSIONAL EXPERIENCE:
Client: MJB Wood Group Inc, Texas Role: Business Analyst Languages / Tools: RES (Supply Chain, Financials and Manufacturing) Duration : 9 Months Description: MJB Wood Group is a unique company which is a sales, manufacturing, distribution and marketing company that delivers total supply chain solutions. Located throughout the United States, Canada, Mexico, China, and South America MJB offers a variety of wood products, both domestic and imported. The product offerings include panel products, cabinet, fixture and furniture components, door and window components, and millwork and specialty products. MJB also delivers a full range of innovative supply chain solutions through its integrated Value Network of sales, distribution, logistics and manufacturing partners. Within the company MJB is separated into 22 independent divisions each having its own parameters to monitor inventory investment limits, gross margins, receivables etc. Dealing with 22 different sets of reports, and consolidating them to get the necessary information was a turbulent task. Project involved a Full Suite of ERP application which can manage their business operations right from supply chain to production with integrated finances and consolidating all the financial and stock reports across the 22 division. With Enterprise Suite advance capabilities MJB enhanced the productivity and were able to streamline the supply chain process besides automating the collation of reports from multiple resources. Roles and Responsibilities

Successfully accomplished the task of Solutioning which includes Business Process Study

Requirement Gathering and Elicitation Preparing Solution Definition Document Development of prototypes of reports, KPIs, Dashboards

Interfaced closely with the development team to develop solutions as per client requirements Prepared system test scenarios and test cases Performed System Testing and Functionality Testing Conduct Gap Analysis (module wise) and Document Gap Analysis Tracked Defects and ensured optimal Solution Delivery Online Business user training

Client: Columbia Helicopters, Oregon Role: Business Analyst Languages / Tools: Aviation Solution (MRO, Purchase, Inventory Financials, HR & Payroll) Duration : 21 Months Description: Portland, OREGON based Columbia Helicopters Inc. is a world leader in heli-logging, with operations ranging from Alaska to Florida and the rain forests of Southeast Asia. It has over 800 employees and a fleet of over 30 aircraft that include Boeing 234 Chinooks, Vertols, and Sikorsky CH-54s. In addition to logging, the company engages in petroleum exploration, film shooting and forest fire fighting. As a US aviation company, Columbia must comply with stringent FAA (Federal Aviation Administration) regulations. Columbias fleet is serviced and maintained by their staff of licensed mechanics at Aurora, near Portland. The team has to manage the complexity of maintenance since the prescribed schedules for maintenance services for each of the 500 sub assemblies attached to an aircraft are different. Components can have maintenance schedules in terms of Flight hours or cycles or even fixed time period. The parts are removed at site from the airframe based on their maintenance due dates and replaced with a serviceable component. The removed component is sent to the repair station at Aurora, serviced, and again rotated among the helicopters. Hence one of the critical requirements at Columbia is to monitor the life of helicopters and the sub assemblies, and optimise their maintenance activities so as to maximize flying time.

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The Aviation solution combines asset management features with the integrated functionality of an ERP. The Solution consists of seamlessly integrated and self-consistent modules covering every area of enterprise management ranging from fleet maintenance to purchase, inventory, financials and human resources management. The preventive schedules in the Aviation solution help Columbia to plan the overhaul frequency of all rotables and schedule the maintenance tasks of the helicopters. The execution module equipped CHI to record all work execution details of task along with parts & resources consumed, thereby allocating costs accurately. Roles and Responsibilities

Successfully accomplished the task of Solutioning which includes Business Process Study

Requirement Gathering and Elicitation Preparing Solution Definition Document Development of prototypes of reports, KPIs, Dashboards

Interfaced closely with the development team to develop solutions as per client requirements Assesses business processes, workflows and current practices of dependent solutions to fill gaps in business desired state execution, and suggest improvements to streamline business requirements Performed System Testing and Functionality Testing Conduct Gap Analysis (module wise) and document Gap Analysis Tracked Defects and ensured optimal Solution Delivery Organized and conducted Demo - Product / Solution presentations tailored to client needs and context. Product Testing & Support Activities Carry out Product Functionality Testing for new feature of Product Releases and managed the Product Testing Team under the Implementation Group Project Scope Document preparation

Client: Hindustan Motors, Sagore Role: Business Analyst Languages / Tools: RODE ERP SaaS Model Duration : 3 Months Description: Hindustan Motors Limited, the flagship venture of the multi-billion-dollar CK Birla Group, was established during the pre-Independence era at Port Okha in Gujarat. Operations were moved in 1948 to Uttarpara in district Hooghly, West Bengal, where the company began the production of the iconic Ambassador. Equipped with integrated facilities such as press shop, forge shop, foundry, machine shop, aggregate assembly units for engines, axles etc and a strong R&D wing, the company currently manufactures passenger car segment and light commercial vehicle. Project involved a solution giving the consolidated view of their operations with flexibility to view transactional details. This was being implemented in the areas of Production, Procurement and Inventory. Roles and Responsibilities

Presales Activities

Organized and conducted Demo - Product / Solution presentations tailored to client needs and context. RFP Response Proposal preparation and support to the sales team

Preparation of Demo system set up with Domain specific Content Product Testing & Support Activities Carry out Product Functionality Testing Feature Enhancement - Market analysis and competitor study thereby giving requirement features to the product development team Supporting development functions by providing inputs on vertical specific features thereby enhancing product capabilities Successfully accomplished the task of Solutioning which includes

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Business Process Study Requirement Gathering and Elicitation for Implementation

Preparing Solution Definition Document Project Scope Document preparation

Client: Arizona Federal Credit Union, Arizona Role: Business Development Languages / Tools: IntelliVIEW Reporting Tool Duration : 2 Months Description: Arizona Federal is dedicated to effectively serve its members' financial needs through a professional staff, sound economic principles and a full range of financial services. They follow the philosophy of people helping people. Arizona Federal is also dedicated to providing financial education and playing a positive role in the communities they serve. Because of the cooperative structure of credit unions, all earnings are passed back to members in the form of no fee or low fee services, high yields on savings products and low interest lending products. The Project involved a need for a Reporting tool which could connect to their SQL Database and slice and dice the data. AFCU also needed a solution that was very simple to use so that the non- technical users can build their own dashboards. With IntelliVIEW Reporting capabilities there was a significant growth in productivity and enhanced decision making capabilities. Roles and Responsibilities Gathering customer requirement and conducting web presentation Interacting with support and services team to tailor our product portfolio with the customer requirement Proposal making (technical & commercial) Work in tandem with Sales leads to create and maintain RFI/RFP responses for various clients Working with support team to work on specific proof of concepts and converting them as sales orders End User Training and Know-How of Product

Client: Efficient Attic Systems, USA Role: Business Development Languages / Tools: IntelliVIEW Reporting Tool Duration : 2 Months Description: Efficient Attic Systems is one of the largest and most respected energy efficiency evaluation and installation companies in Texas and the Southwest. The business is about helping homeowners use energy more efficiently and obtain relief from rising energy prices. The company also has operations located in Austin, Houston, San Antonio, Phoenix and recently entered the Manassas, Raleigh, North Carolina, Jacksonville & St. Petersburg Florida markets. Project involved a solution giving the consolidated view of their operations with flexibility to view transactional data of customers. With IntelliVIEW Reporting Tool they were able to monitor transactions in near real time providing real time responses to customer queries. Roles and Responsibilities Gathering customer requirement and conducting web presentation Interacting with support and services team to tailor our product portfolio with the customer requirement Proposal making (technical & commercial) Work in tandem with Sales leads to create and maintain RFI/RFP responses for various clients Working with support team to work on specific proof of concepts and converting them as sales orders Secured services revenue (as product training and report template creation) generation

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Client: Network Control, USA Role: Business Development Languages / Tools: IntelliVIEW Reporting Tool Duration : 3 Months Description: Network Control is recognized as the premier Telecommunications Management Outsourcing Company in the industry. They are dedicated to controlling the network costs and services for the Voice, Data and Wireless Services. Besides they offer a wide variety of services for which they required a Reporting Analytics tool which can generate reports in their formats and logos, drag and drop automate reports and reports specific to departments and service they offer. Roles and Responsibilities Gathering customer requirement and conducting web presentation Interacting with support and services team to tailor our product portfolio with the customer requirement Proposal making (technical & commercial) Work in tandem with Sales leads to create and maintain RFI/RFP responses for various clients Working with support team to work on specific proof of concepts and converting them as sales orders Initiated version up gradation and cross selling strategies which yielded high success rates for two quarters Run Proof of Concepts for customers through web diagram and presentations / demos. / Non Disclosure Agreements / Negotiating Timelines to Pricing Quotations till Closure.

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