Cloud Computing in Conjunction with Libraries: Descriptive Literature Review

Mayank Yuvaraj Junior Research Fellow Dept. of LIS, Banaras Hindu University Varanasi, India mayank.yuvaraj@gmail.com Ajay Pratap Singh Head & Associate Professor Dept. of LIS, Banaras Hindu University Varanasi, India apsingh_73@yahoo.com

ABSTRACT
Cloud computing is the essence of future computing needs that has emerged to be a savior for library professionals. It is an emerging technology characterized by an element of novelty where the research community has recently embarked. Since, 2008 explosively increasing amount of research has been conducted. This paper presents a descriptive literature review of cloud computing paradigm from vivid perspectives. There has been drastic shift in the trinity of libraries: books which have become electronic, user which prefers web resources than print and the staff which has become cybrarian. In this changed library landscape there is need to shift our competencies for the challenges offered by IT. Availability of independent computing components on demand like cloud as CPU, Storage in cloud has removed the web of IT and librarians can focus on their mission and services. In this paper we analyze the normative literature to extract a functional methodology or working model of cloud computing to be implied in libraries. KEYWORDS: Cloud computing, Literature review, Libraries, Cloud computing in libraries

86

INTRODUCTION With the encroachment of IT in library services the commitment of library and information professionals to provide people with information has come to stake. Library and information professionals are involved in the business of buying, configuring, installing, and maintaining servers which has nothing to do with the day-to-day library mission and services. One must engage in such affairs unless we absolutely must do so. In such circumstances Cloud computing has emerged as blessings in disguise that has brought decentralization to the computing world. It is concerned with the abstraction of software, services and storage facilities provided the access to network. The concept of cloud computing has sprung from the “intergalactic computer network” developed by J.C.R Licklider in 1960s where he wanted that everyone could use computer and anyone could get data irrespective of location and time in world. In 1961 John McCarthy, a computer scientist predicted that someday the computational power will be offered as a public service, such as water and electricity. This concept however, declined in early 1970`s due to the lack of physical infrastructure that could satisfy the needs of implementation of cloud

Asia Pacific Journal of Library and Information Science. Vol.2 No.2 (Jul – Dec 2012)

technology. The relative novelty and exploding growth of cloud computing makes it an exciting area for research. The present paper aims to assess the state of cloud computing research. METHODOLOGY Defining any term seeks to study the qualitative and quantitative behavior. Henceforth, the four methods of literature review viz. narrative review, descriptive review, vote counting and meta analysis has to be given the same treatment. King and He32 have placed the four methods in a “qualitative-quantitative continuum”. Figure 1. Qualitative-quantitative continuum

87

Narrative review is the traditional method of reassessment of literature slanted towards qualitative behavior of the literature. According to King and He32 this method is conducted by “verbally describing the past studies, focusing on theories and frameworks, elementary factors and their research outcomes, regarding a hypothesized relationship. However, Yang and Tate (2009) argues that “there is no consensus towards a standardized procedure of narrative review. How to conduct a narrative review largely depends on the reviewer’s personal preference, thus this approach is easily vulnerable to subjectivity”. (p. 808). It is not rare for “two reviewers to arrive at rather different conclusion from the same general body of literature” (Guzzo et al., 1987, p. 408). Descriptive review focuses on revealing an interpretable pattern from the existing literature (Guzzo et al., 1987). King and He (2005) surmises that descriptive review studies “produces some quantification, often in the form of frequency analysis, such as publication time, research methodology, research outcomes etc. Such a review method often has a systematic procedure including searching, filtering and classifying processes. First a reviewer needs to

Asia Pacific Journal of Library and Information Science. Vol.2 No.2 (Jul – Dec 2012)

cloud computing arena is one of the sprouting sectors of computing world. Hence due to an element of novelty it was difficult to find plethora of information on this topic. 2005. or theories. Most likely it is applied to generate insights from a series of experiments”. 2009. The incentive of this approach is to generate a much less judgmental and subjective literature review upon a specific research context.conduct a comprehensive literature search to collect as many relevant papers as possible in an investigated area. p. which makes it next to impossible to examine any variables. All the Web based references mentioned in 88 Asia Pacific Journal of Library and Information Science. p. Only similar quantitative studies are collected for a meta-analysis.The outcome of such a review is often claimed to be representative of the state of art of a research domain. LITERATURE SEARCH Literature search is a pre-requisite for reviewing literature on any subject. In most cases.” (p. may be more powerful evidence than a single significant result” (King and He. p. Traditionally this is done by scanning some prominent journals and conferences exclusively dedicated to the subject. journals. (Yang and Tate. 2005. therefore the publication channels are still largely scattered” (p. search engines and repositories. according to Yang and Tate (2009) “focusing on limited outlets cannot be justified for a literature review on cloud computing as this is a recent phenomenon which just emerged two years ago. correlations. it may specifically examine the relationships between certain Independent Variables (IVs) and Dependent Variables (DVs) derived from existing research findings.2 (Jul – Dec 2012) . 808) Vote counting is generally used to “draw qualitative inferences upon focal relationships by combining individual research findings”. Since. The facets of cloud computing is a dawning research area. Under such circumstances descriptive review is the most appropriate one. p. Then the reviewer treats an individual study as one data record and identifies trends and patterns among the papers surveyed . 809). Efforts were laid to get information from online databases.2 No. However. 809). even some of them are non-significant. ” (Yang and Tate. It attempts to explore pertinent literature through computer or manual searches. Meta-analysis aims at statistically providing supports to a research topic by “combining and analyzing the quantitative results of many empirical studies” (King and He. 667). The premise underlying this approach is that “repeated results in the same direction across multiple studies. 668). For most of the concurrent phenomena Information Science researchers and scholars are using online databases as their first literature collecting strategy. 668). Vol. 2005. p. 809). 2009. As the concept is still in its infancy which has not fully ripened so it was difficult to fetch information from the library collections. (King and He . “Here a tally is made of the frequency with which existing research findings support a particular proposition. “Qualitative studies have to be excluded by a meta-analysis due to its extremely quantitative nature.

com Pdfqueen.2 (Jul – Dec 2012) .com Mamma. it is almost impossible to review all the literature available on a concerned subject.com Scirus.com Slideshare. accessibility. the title and abstract of the document was scanned properly and those found to be relevant were take out. Efforts have been laid to mention only those web addresses which are likely to work during this work but there are possibility that some links may not work. However due to the dynamicity of web they may not be functional now. Table 1. Keyword and abstract searching was done on following web-resources TOOLS o o o o o o o o o o o o o o o o o o o o o o SOURCES ACM Digital library IEEE Xplore Proquest (ABI/INFORM) ScienceDirect (Elsevier) Eprints. Moreover.com Google.org NOPR DJLIT Pdfgeni.com Google books Google scholar Google analytics BASE JURN Total papers or documents 132 Relevant papers or documents 54 Online databases Institutional repositories or archives PDF documents search PPT search 20 5 80 48 89 60 75 38 55 Search engines Specialized searching Academic search engines 54 31 118 46 INFORMATION FILTERING PROCESS Out of the total information retrieved from the web-sources two methods were employed to get the desired information on cloud computing.rclis. In spite of these.com Freefullpdf. Vol.com Scribd. time and proficiency keeps a check on it. the full text of the documents were reviewed and the Asia Pacific Journal of Library and Information Science. Secondly. Impediments like language. attempts have been undertaken to review literature relevant to present study.2 No.net Authorstream.this work were retrieved during research period of September 2011 to March 2012. Firstly.com Dogpile.

documents rich in information content having no sketchy ideas dealing fundamentally with the research problem were finally taken into consideration for the research work. scanned and reviewed. providing a description. summary. The great idea remained in history pages until it was put in application by salesforce. the University of California.” Substantial amount of literature relating to cloud computing was collected. conference proceedings) relevant to a particular issue. “Cloud computing evolution can be split into three phases.(1999-2006): Internet developed as a mechanism to provide application as a service. area of research. Asia Pacific Journal of Library and Information Science. 2002. The purpose of a literature review is to offer an overview of significant literature published on a topic. Literature review is an essential approach to “conceptualize research areas and survey and synthesize prior research” (Webster and Watson. The first public usage of the term “cloud” as a metaphor for the internet in a paper published by MIT in 1996.(2008) compare and contrasted cloud computing with grid computing and inferred that “cloud computing is an evolved version of grid computing”. Stanford University. First research initiatives were started by Google and IBM in cooperation with “six American universities: Carnegie Mellon. books and other sources (e. p. LITERATURE REVIEW Most challenging task of a research study is to review the past related literature to extract a functional methodology or working model for a research problem. NetCentric tried to trademark “cloud computing” but was abandoned in April 1999. Massachusetts Institute of Technology. Banerjee (2011):  Idea Phase. The term cloud computing was coined in 2007. Vol. or theory. and critical evaluation of each work. Lohr (2008).2 No. Berkeley. Another feather in the cap was added by Google that developed Google Apps entirely based on architecture of cloud computing. typically referring to a joint hardware and software deployment concept. Microsoft in 2008 developed cloud based Azure services platform. For convenience the review study can be divided into various sections: Section I: Transition to cloud computing The roots of cloud computing can be traced to the days of mainframe computers (1960s) when the concept of utility computing came to light where the computing power could be split into metered service like power and telephone supply.(1960s-pre internet bubble era): During this period core ideas of utility and grid computing developed. Cyberpassionteam (2011). a literature review surveys scholarly articles. dissertations.g. “The history of cloud computing faced huge competition only when Amazon started its cloud-based Amazon web services”. xiii).  Pre Cloud Phase.com which used a simple website to deliver its enterprise application to users. the University of Maryland and the University of Washington”. To keep pace with the technology. In May 1997.2 (Jul – Dec 2012) 90 . Foster et al. According to Lyons (2010) “Not to be confused with a book review.

” Commenting on the evolution of the cloud landscape Yang and Hsu (2011) concludes that “Cloud computing services first emerged as an IT paradigm five years ago. 286). Infinite computing resources would be available for any need at costs approaching zero.2 (Jul – Dec 2012) 91 .” According to Mohamed (2009) “Cloud computing has evolved through a number of phases which included grid and utility computing. applicationcentric environment. and Salesforce. PaaS & SaaS got formalized. (2009) argues that “combining elements of existing technologies such as virtualization. such as Google.” On the other hand. R. Voas & Zhang (2009)”.till date) Cloud computing became popular and the sub classification IaaS. or control over the technology infrastructure that supports them. application service position (ASP). expertise with. grid computing and distributed computing. It is first initiated by Amazon. They are joined by Gardner (2012) who argues that “cloud computing is often regarded as a revolution. (2012) put forth her view that “Cloud computing is a paradigm that focuses on sharing data and computations over a scalable network of nodes. several prominent technology companies. But to IT. scholars like Wohl (2009) perceive “Cloud Computing to be a vague term for a very vague and distant future in which computing would occur in a few remote locations without the need for very much human intervention.2 No.” Sultan (2010) argues that “A study by McKinsey (the global management consulting firm) found that there are 22 possible separate definitions of cloud computing. Basically cloud is a metaphor for internet and is an abstraction for the complex infrastructure it conceals”.(2007. According to Farber (2008) “The interesting thing about cloud computing is that we've redefined cloud computing to include everything that we already do. Weinhardt et al. Users would not need to know or care about how the computers. cloud Computing delivers scalable IT services via the Internet on a payper-use basis” (p. 392). (2008) find “Cloud computing as a style of computing where massively scalable IT-enabled capabilities are delivered as a service to external customers using internet technologies”. no common standard or definition for cloud computing seems to exist Grossman (2009). Cloud Phase. Madhubala. It is a style of computing in which IT-related capabilities are provided as a service allowing users to access technology enabled services from the internet without knowledge of. or the network functioned.” Section II: The concept of cloud computing Plethora of interpretations has been contested on the conceptualization of Cloud Computing. soon followed”. SUN. I can't think of anything that isn't cloud computing with all of these announcements. Further. But. Out of these in fact. Vol. Oracle. Plummer et al.com. it`s just an evolution of infrastructure efficiency. it`s all about ways to improve delivery of the server-centric. The computer industry is the only industry that is more fashion-driven than women's fashion. IBM. Asia Pacific Journal of Library and Information Science. (p. Contrary to above arguments. their software. But the overarching concept of delivering computing resources through a global network is rooted in the sixties. For IT. 109). (p. and Software as a Service (SaaS).

and the quality-stable technological support that can develop the enormous potential demand”. the convenience.” (p. such as operating systems. application software. He opined that cloud computing is a new model of computing used widely in today`s industry and society. Sultan. ” Under such circumstances there is a general agreement of scholars like Buyya et al. Cloud computing is also. such as utility computing.2 (Jul – Dec 2012) . software-as-a-service. (2009). Vol. Geelan. the term cloud is derived from the idea of businesses and users being able to access applications from anywhere in the world on demand”. Yahsueh and Wu. (p. ( p. Kossmann and Kraska (2010) have put forth three important principles that depend on each other and can only provide additional value if implemented in concert These are: automation. in which the imagery of a cloud is traditionally used to represent the internet or some large networked environment. Erdogmus. (2009) argues that “Cloud computing is the infrastructural paradigm shift that is sweeping across the Enterprise IT world that has as many definitions as there are squares on a chess-board”. Boss et al. (2010) (p.4). “Cloud computing has spread out through the main areas related to information systems and technologies. (2007) argues that “Cloud is a pool of virtualized computer resources which allows:  The dynamic scale-in and scale-out of applications by the provisioning and deprovisioning of resources. defined as a collection of disembodied services accessible from anywhere using any mobile device with an internet-based connection. According to Low. Mingchang (2011) Cloud computing provides the opportunity of flexibility and adaptability to attract the market on demand.. 55). 1007). and centralized data centres.However. and technological solutions for firms” Armbrust et al. according to Weiss (2007). 122). 17). distributed computing. What is new is that cloud computing combines and integrates these approaches. “cloud computing is not a fundamentally new paradigm. In nutshell. The concept is derived from the imagery of the Internet cloud. Some of the scholars have attempted to trace the roots of Cloud Computing from business. Pyke (2009) that “cloud computing services can provide the user seamlessly. Chen and Wu. Inspired by similar thoughts Low. (2010).2 No.g by means of virtualization. His arguments are supplemented by Hand (2007) who argues that “in cloud computing not just our data but even our software resides within the cloud. (2009). Chinyao. Misra and Mondal.  The monitoring of resource utilization to support dynamic load-balancing and reallocations of applications and resources”. (2011) opines that “as we could expect. Chen. However. virtualization and pay-as-you-go pricing model. It draws on existing technologies and approaches. (p. (2010). and we access everything not only through our PCs 92 Asia Pacific Journal of Library and Information Science. Hartig (2008) refers to Cloud Computing as the phenomenon of “virtualization of resources that maintains and manages itself”. e.

2 No. Scholars have also used models to study cloud computing. the mega-computer enabled by virtualization and software as a service”. For example email and few other services offered by Google. The deployment models are:  Software as a Service (SaaS) Consumers purchase the ability to access and use an application or service that is hosted in the cloud. database management systems.  Platform as a Service (PaaS) Consumers purchase access to the platforms. The cube represents four dimensions of cloud activities:  Location of data: Internal/ External Asia Pacific Journal of Library and Information Science. Yahoo. networking and processing of data. Generally models are employed to study such phenomenon which cannot be seen or felt. Skype etc. etc. storage. Vol. Client does not require to know programming language. and Hybrid cloud: a private cloud that can extend to use resources in public clouds. Google App Engine and Force. and network connectivity. clients are being offered with storage. Section III: Models of cloud computing Models are mental or pictorial representation of an event or phenomenon. Windows Azure. Sify. 963). Mell. to run applications.2 (Jul – Dec 2012) 93 . Hotmail. VMWare vCloud are some of its examples Jericho Forum (2009) has put forth “cloud cube model to differentiate cloud formations from each other and the manner of their provision. PDAs.com can be few of good examples of PaaS  Infrastructure as a Service (IaaS) Consumers control and manage the systems in terms of the operating systems. (p. Amazon’s Elastic Compute Cloud (EC2) or Simple Storage Service (S3). The operating systems and network access are not managed by the consumer. In IaaS. To run required service a special platform or application infrastructure is also being provided to the clients where clients can build their web based applications. Public cloud available to public users to register and use the available infrastructure. but do not themselves control the cloud infrastructure. and there might be constraints as to which applications can be deployed. such as smart phones.but also cloud friendly devices. applications. enabling them to deploy their own software and applications in the cloud. & Grance (2009): The service delivery models are: Private cloud: a cloud platform is dedicated for specific organization. The Cloud Computing model constitutes three service delivery and three deployment models.

Section V: Adoption of cloud computing The emergent phenomenon of cloud computing aims at transforming the traditional way of computing by providing both software applications and hardware resources as a service. memory. 156). achieving standardized API appears to be rather politically than technically challenging”. These were resisted by the vendors just like the fate of cloud computing”. 58). bandwidth and storage depending on needs” (p. Asia Pacific Journal of Library and Information Science. Thus. Section IV: Standardization of cloud computing There are three active bodies working towards standardizing cloud computing practices:    Cloud computing Interoperability Forum Open cloud consortium DMTF Open Cloud Standards Incubator 94 However.2 (Jul – Dec 2012) . VRML is an abstraction layer that sits on top of the IaaS layer and allows applications to access CPU. which changed with the introduction of TCP and other Internet standards. (2009) has enlisted the various difficulties of developing standards for effective cloud computing. (p.26 -27). Vol. These are business models for companies with an existing IT infrastructure and business models for startup companies. there is also a document called the open cloud manifesto in which various stake holders express why open standards will benefit cloud computing Sriram and Khajeh-Hosseini (2010). According to Sriram and Khajeh-Hosseini (2010) “cloud computing can benefit from standardized API interfaces as generic tools that manage cloud infrastructures can be developed for all offerings. Misra and Mondal (2010) built two types of business models that can be drawn for companies (cloud users) willing to adopt cloud computing services. government agencies.   Ownership of cloud technology: Proprietary/ Open Operations: Perimeterised (Within traditional IT perimeter)/ De-perimeterised (Outiside IT perimeter) Availability of service: Insourced (By third party)/ Outsourced (By own)” Mikkilineni and Sarathy (2009) “compared the evolution of cloud computing with intelligent network infrastructure in telecommunications and proposed a Virtual Resource Mediation Layer (VRML) to support interoperability between public and private clouds. However. From the financial point of view. businesses and/or individuals can either provide or use services within a near limitless computing environment (storage. Grossman (2009) asserts that” the current state of standards and interoperability in cloud computing is similar to the early Internet era where each organization had its own network and data transfer was difficult. Keahey et al.2 No. CPU power etc) Tsaravas and Themistocleous (2011) (p.

with the involvement with IT the commitment as well as services has been miserably infested. Scaling choices must be under control of the users. (2009) have also dealt with market-oriented resource allocation of cloud computing by leveraging third-generation Aneka enterprise grid technology. cloud computing is the savior of all the ebbs of the information technology. Vaquero et al.Various researches have been undertaken to imply cloud computing in various domains.2 (Jul – Dec 2012) . in order to have control over spending and to be able to work towards maximizing return on investments”. (2009) developed a cloud-based infrastructure that had been optimized for performance networks and supported necessary data mining applications. Governments that are looking for answers against bureaucracy and complication of procedures are almost obligated to implement new technological solutions to provide public services effectively”. and thus. Buschman and Leckie (2009) posit that “librarians need to be critical in their use of technology”. increase the quality of their students’ learning outcomes”. cloud computing is becoming a key service offering of many IT firms. Vol. Sotomayor et al. According to Kossmann and Kraska (2010) “Cloud Computing promises to lower the bar for new services to become worthwhile by making things cheaper. faster.S. Lim et al. Section VI: Adoption of cloud computing in libraries Library and information centres are constantly in search of low-cost solutions due to low funding. Grossman et al. 124). Google. This way. cloud computing is being rapidly adopted by organizations in both developed countries such as the U. cloud computing helps optimizing the long tail of processes which are currently not supported by IT and helps to reduce the cost of those processes that indeed are already automated” (p. Under such conditions. including both firms that specialize in cloud computing. such as IBM. and traditional IT service firms. such as utility computing and the smart data centre. (2009) stresses on “feedback control service for scaling in the cloud.2 No.resource lease manager.virtual infrastructure manager and Haizea. and emerging economies such as China. HP and Fujistu. Ironically. and Salesforce. ( 2009) presents two tools for managing cloud infrastructure: OpenNebula. On the demand side. Buyya et al. Banerjee (2009) provides an overview of technological research studies that were performed in HP labs and that adopted cloud-scale smart environments. and automating the tasks that traditionally has also to be carried out by experts. such as Amazon. Su (2011) In the field of education Thomas (2011) argues that “Cloud Computing has a significant place in the higher education landscape both as a ubiquitous computing tool and a powerful platform that can enhance engagement among educational researchers and educators to understand and improve practice. (2009) opines that Cloud computing and web collaboration are two major concepts that underlie new and innovative developments in library 95 Asia Pacific Journal of Library and Information Science. On the supply side.com.

recognizing that future libraries may not own their collection of resources Lancaster. The future of computing lies in cloud computing. whose major goal is reducing the cost of IT services while increasing processing throughput. (2011) (p. (1997).2 (Jul – Dec 2012) . With these success libraries are motivated for using subscription based cloud IT infrastructure. These predictions have to come true. 1997.2 No. (2007). From the emergence of World Wide Web. 59-60). (p. p. and more effective cost reduction. Libraries can work cooperatively in a flexible environment where they can share solutions to problems instead of having to reinvent the wheel at each library. OCLC started Web-scale management services which can perform the in-house library operations through mutual co-operation. the library`s users are accessing the information needed in the comfort and security of their homes or in their own personal or customized spaces. scholastic predictions indicated that the library in serving future users may offer referral to “potentially appropriate points in a vast network of resources accessible through the internet or its successors” (Lancaster. (2007). Today. and the Library of congress suggests that this mode of computing will have a significant impact on the configuration. library and information science scholarship has remodeled the future for libraries. The introduction of the internet to libraries was part of a significant shift from print/in-house-focused services to online/ externally provided services. SirsiDynix. 27). Instead.automation. Recently. plus the time these users spend on the internet. Vol. To meet their needs. including OCLC. It will provide all its web-scale subscribers with a vendor database which will list their details avoiding data redundancy in libraries. (2010). reliability. Mitchell. has made it imperative that libraries offer their services online. 96 Asia Pacific Journal of Library and Information Science. “Migrating to a cloud-based application may turn out to be cost neutral but at the same time still have the benefit of allowing staff to concentrate on libraryspecific issues”. The growing internet usage among library users and potential users. Much of these tools and services will not be owned by the library but are necessary to carry out the enduring work of making library collections and services known and accessible to users. Wolf (2010). Today`s consumers of information have more alternative and attractive ways of finding information than using the traditional library Sadeh. Cloud computing will bring an end to the ILS server. libraries need to adopt the communication and information tools and services that users are accustomed to Sadeh. and perhaps the personnel requirements of library computing in years to come”. the embrace of cloud computing by many organizations. easier access. Cloud services allow for more optimal resource utilization. “First. OhioLink. Moulasion and Corrado. Cloud computing is important in the context of LIS education for two reasons Tomer and Alman (2011). Historically libraries have turned to huge capital investment on IT infrastructure for various online as well as subscription based services. 6). OCLC web scale management services. The web has also expanded the scope of services provided by librarians. availability and flexibility and decreasing processing time Hayes (2008). the economics. (2010).

which many libraries wouldn`t be able to create on their own. Libraries are in a unique position to experiment with cloud computing given their service oriented mission and need to find appropriate solutions using limited resources.. so you don`t need a client on your local PC. Buyya et al. “In World India is the third and in Asia second largest country in internet adoption”. Blowers (2010). Further. Like other cloud applications it is accessible from any internet connection. both strategic and operational. (2009).2 No.Other vendors can take advantage of the cloud. Vol. Wolf (2010). “There is a tremendous amount of enthusiasm around cloud-based solutions and services (filtering. It is imperative that all senior technologists have a solid understanding of the ramifications of cloud computing since its impact is likely to permeate the entire IT landscape” Rhoton. vulnerabilities in cloud computing that may lead to such risks. (2009). It also lowers the technical skills needed to create web pages. Fox (2009) observes that the goals of the organization have an impact on their use of cloud solutions. (2011). They have also emerged as an key players in the provision of internet services to the user communities Kinney (2010) During this time libraries have re-directed services both to support in-house internet use and to serve the needs of users via digital means. Moore (2010) asserts that “use analysis now requires a cloud computing orientation”. There seems to be an utmost use of web based services in libraries and information centres since the evolution of internet. “A study conducted by IMAI and IMRB reveals that there are 121 million internet users in India out of which 97 million access atleast once in a month” Times of India. Moreover. Smartphones are being used by the users these days for accessing information services for fast and easy communication. (2010) Section VII: Security concerns of cloud computing ENISA firstly addressed the security risks related to adopting cloud computing along with the affected assets. 97 Asia Pacific Journal of Library and Information Science. the cloud computing adoption rate is not growing as fast as expected Banerjee. to its adopters. categorization and analytics to help users manage the vast repositories of both structured and unstructured information) as well as the cost-savings and flexibility that they can provide. Goscinski and Brock. Internet world stats (2011).2 (Jul – Dec 2012) . As such cloud computing has the seeds for reinvigoration of library and information science professions. and impacts and. through cloud computing instead of having own servers and employing personnel for its maintenance libraries can hire a vendor on a monthly charge and enjoy the benefit of same server function. sorting. (2009). While cloud computing has been discussed as a new technology develop that can provide several advantages. Vendors can provide a remotely hosted service which allows for the creation of modular content. Now the information formats have also changed.

complexity of an innovation can act as a barrier to implementation of new 98 Asia Pacific Journal of Library and Information Science. Fu.. Balchandra et al. The shift to Cloud computing moved much of a user’s normal activity to the Web browser. payment and privacy of sensitive information. The expected benefits of embedded cloud computing services include the following: speed of business communications.. (2009). However. (2009) discuss the technical security issues arising from adopting the cloud computing model such as XML-attacks. Meiko et al. Zhu. 50). (2009). (2010). Hayes. such as a logged in email account or online banking session. Section VIII: Benefits of cloud computing Pyke (2009) has described the following benefits of cloud computing: scalability. (2008). browser`s related attacks and flooding attacks. As such it is possible for malicious websites to exploit browser vulnerabilities in order to steal information associated with other existing or previous browsing sessions. freeing up of internal resources. IT research firm Forrester published the first industry report that offered a sizing of the cloud computing market. Trappler (2010) asserts that “if it is in the cloud. (p. Bernd et al. Buyya et al. the market is expected to reach $241 billion in 2020. (2009). browsing history and other sensitive information in a single place. According to this report. ease of implementation. simplification and convenience of the way computing-related services are delivered seem to be among the main drivers of cloud computing Erdogmus. Some scholars are of the opinion that Cloud computing service providers are incentivized by the profits to be made from charging consumers for access to these services.2 (Jul – Dec 2012) . (2009). Vol. Armbrust et al. better customer communications. Firms are attracted by the opportunity for reducing or eliminating costs associated with “in-house” provision of these services Buyya et al. Economic. is using the skilled practitioners.Similar efforts have been laid by CSA . (2009) discuss the security SLA`s specifications and objective relating to data locations.. Kresimir et al. Thus. get it on paper”. Subashini (2010) discusses the security challenges of the cloud service delivery model. and access to market information mobilization. It may take users a long time to understand and implement the new system. “Providing IT services in the cloud shifts much of this expense to a pay-as-you-go-model and consequently offers significant cost advantages according to one view”. Web browsers generally store all of a user’s saved passwords. segregation and data recovery. (2010) discusses high level security concerns in the cloud computing model such as data integrity. efficient coordination among firms. Lin. (2010) raises issues concerning the “security vulnerabilities existing in the cloud platform”. Dasmalchi. compared to $40.7 billion in 2010. and quality of service.2 No. Many see huge potential of the technology in reducing the cost of IT to organizations and freeing them from the expense and hassle of having to install and maintain applications locally Leavitt. firms may not have confidence in a cloud computing system because it is relatively new to them. (2009).

several concerns arise about security. Depending on the service. Tsaravas and Marinos (2011) Despite the potential benefits and revenues that could be gained from the cloud computing model. cloud computing is not an exception in terms of trust and security issues. data management. (p. 4-5). This will free libraries from the shackles of IT management and allow us to focus on services and resources. but 99 Asia Pacific Journal of Library and Information Science. (2011) “If librarians can save on buying and maintaining servers. (1994).(2010) “As computer manufacturers. they can save their parent institution money. With cloud computing we are getting closer to the reality of purchasing computer power. quite a few of the cloud-based software platforms are available for free. multi-tenancy and isolation.(2011) “the services that libraries can acquire through the use of cloud computing platforms may indeed be valuable. just like they did before the digital age. meaning that librarians can make use of services without incurring any cost for their libraries”. (2010) Katz (2009) focuses on many areas where the cloud may impinge on education. and cloud security are well known open research problems in the cloud computing model.2 (Jul – Dec 2012) . service portability. Section IX: Downsides of cloud computing However. “The elastic aspect of cloud computing allows applications to scale and grow without needing traditional ‘fork lift’ upgrades”. many users may fail to realize that they are in fact using an Internet based service. R.287).2 No.. availability and reliability of data. Premkumar et al. Morsy. Vol. complexity factor is usually negatively affected.technology. As every technological concept. According to Moulasion and Corrado. employers and universities deploy cloud based tools on desktops.. SLA management. This risk of confusion will likely increase when cloud based applications lack any recognizable browser branding.Moulasion and Corrado. the model still has a lot of open issues that impact the model creditability and pervasiveness. Madhubala. . Further cloud computing will given even the smallest organization the ability to use the power of network computing within a minimal infrastructure. (2012) (p. there are reasons for concern about what can happen to the information.” Ramgovind et al. they can also rely on the software provider to carry out all updates. thereby allowing their own employees to take care of other obligations in lieu of monitoring version changes and upgrades.elasticity engines. and continue to function when the user is not connected to the Internet. Wolf. Furthermore. Potential Cloud organisations and vendors need to be aware that it may become easier for attackers to threaten clouds by moving towards a single cloud interface. (2010). He advocates that because companies might be storing documents which should not be made public. Once data are outsourced to a third-party cloud provider. Vendor lock-in. research has shown that there are some major obstacles which hinder the adoption and growth of Cloud computing. Grundy and Muller.

2009. 2009.. Briscoe and Marions..2009. Joint et al.. Saya et al. Vaquero et al. elo. 2008. Wilson 2009. Ramireddy. Matthew and Spraetz. 2007.. et al. Jericho forum (2009). Vol. 2009. 2010. Nurmi. Dodda et al.2009. Koehler and Anandasivam.. Mika and Tummar Chun and Maniatis 2009. Anandasivam & Weinhardt.2009..2010. Jan. Shigeo and Nagamori. 2008..2009. 2009. Youseff et al. Delic and Riley..2 No. 2009.2009. 2009. Holger and Matzke. Armbrust et al. 2010. Mikkilineni and Sarathy.2008. Lim et al. can become a considerable hurdle to effective provision of services”.. Assuncao et al. Overview of cloud computing research ISSUES Adoption CONTRIBUTORS Hazelhurst.. Table 2. 100 Benefits Business Impediments Model Pricing Privacy Standards Security Storage Technology Asia Pacific Journal of Library and Information Science. Bhardwaj et al. (p.the cost of internet access.. Kisker. Vaquero et al. Yeo et al. Dikaiakos et al. et al. 2010.. Baars & Kemper. 2010. 2009. 2009. Askhoj.2010.. Ried.. 2010. et al.2 (Jul – Dec 2012) . 2009.2010. Grossman. Mitshuharu. Harmer.2010. Lenk. 2009. 2009. Pueschel & Neumann. 2009. Ratogi. Pearson. Pascal. Sugimoto.. 2011 Buyya et al. 2009. Matthews.2009. Wolf. Zeng etal. 2010. Briscoe. 5).. Leimeister et al.. Furht and Escalante. Ohlman. et al. et al.. Velte et al.2010. even if bandwidth is not currently at a premium. 2009 Bernstein..2009.. 2009.2010. et al.. Keahey 2009. 2009. et al.2009. et al.. 2009. 2009.Stefan. Sun. Weinhardt et al.

a comparative study of cloud computing. It revealed that the term gained momentum post-2009. taken from Google Trends 101 Further.2 (Jul – Dec 2012) . It revealed that cloud computing has gained tremendous popularity in India. libraries and online services was done on Google Insights to determine the interest areas worldwide.2 No. Asia Pacific Journal of Library and Information Science. Figure 2. During 2010 onwards it was at its peak. Also there is high scope of research on cloud computing in conjunction with libraries in near future.com. Searches for cloud computing on Google.RESULTS Popularity of the terms and search To analyse the popularity of “cloud computing” searching was done on Google Trends. Vol.

It revealed that post 2006 there has been sudden increase in the usage of the term in books.Figure 3. Searches for cloud computing from Google books Ngram Viewer 102 It reveals that post 2006 there has been sharp increase in the usage of the term in books. Vol. Asia Pacific Journal of Library and Information Science.2 (Jul – Dec 2012) .2 No. Searches for cloud computing taken from Google Insights To analyse the average use of the term “cloud computing” in books searching was done on Google Books Ngram Viewer. Table 4.

Vol.2 No. Distribution of articles by year 35 30 25 20 15 10 5 0 2 1 12 15 Distribution of articles by year 26 29 2012 2011 2010 2009 2008 2007 103 Distribution of articles by publication To analyse the most productive sources for “cloud computing” literature an analysis of the available literature was done.Distribution of articles by year An analytical study of the references was done to find out the most productive year for cloud computing literature. It revealed that conference proceedings were the best source of dissemination of the concept on cloud computing Figure 6. We found that during 2010 maximum number of literature was written. Figure 5. Distribution of articles by year 30 20 10 2 0 Distribution of articles by publication 19 15 18 20 22 10 12 14 12 Asia Pacific Journal of Library and Information Science.2 (Jul – Dec 2012) .

and reality for delivering computing as the 5th utility”. 4-6. Connecticut Libraries Unlimited.html. Fox. 156-161 15. Blowers. 25( 3). evolution.html. Computers in Libraries 30(4).. Retrieved from http://cloudcomputing. Balchandra. A. (2009). S. CNET News. C. It is of prime importance for the reinvigoration of the library profession.. Konwinski. 14.. 2.J. I. (2008) Cloud computing and grid computing 360-degree compared. Buschman.V. A. Legregni L. 599-616 10.com/history-of-cloud-computing/. Venugopa. 53. A view of cloud computing.S. E-commerce times. Banerjee. (2010).2 (Jul – Dec 2012) . R. P. Geelan. J. Yeo. Vol. USA. Retrieved from: http://www..sys-con. September 26. A. & LU. and Leckie. Stoica.K.Raicu.org/xpl/mostRecentIssue. Cloud computing: does Nirvana hide behind the nebula? IEEE Software. Retrieved from: http://yourravi. and Zaharia. A. Proceedings of 15th International Symposium on High-performance Computer Architecture. (2009) Twenty-one experts define cloud computing. R. Ramakrishna. Retrieved from: ieeexplore.Rabkin. A. Katz.cnet. Erdogmus. Patterson. Quan S. Udayan (2011) The evolution of cloud computing. 2007-10-08. 13. Broberg. Tobias Walloschek . 12. M. Cloud expo: blog feed post. (2009). Version 1. (Eds)..0 8. (2009) Cloud security issues in PROC`09 IEEE International conference on services computing. 6. 6-10..ieee. An intelligent IT infrastructure for the future. 3. 5.. 104 Asia Pacific Journal of Library and Information Science. Technical report. Farber. Joseph. (2008) Oracle`s Ellison nails cloud computing. 11. (2010) Understanding Cloud-Computing Vulnerabilities. (2010) From realities to values: a strategy for digital natives. Communications of the ACM. (2009). Malladi P. H. Banerjee.. R. G. 7.E.Zhao. G. and Rakshit. 50-57. January.jsp?punumber=4795428 4. Retrieved from: http://cloudcomputing. Buyya. 1-10.. Introduction: information technologies and libraries – why do we need new critical approaches?. Cloud computing and emerging it platforms: vision. Dan.com/node/612375. J. in Leckie..J. D.com/node/1744132. 517-520..E. London. Foster. & Hall H (2007) Cloud computing. Fox.CONCLUSION Cloud computing is a novel concept where theory building is not at the centre of research rather most studies focus on praxis. Lee.com/rsstory/74559." IEEE Security and Privacy. & Brandic. (2009). J. Future Generation Computer Systems. 26.2 No. OCLC Systems & Services.sys-con. Gardner. In grid computing workshop (GCE`08). I. M. Raleigh. 16. Cyberpassionteam (2011) History of cloud computing. P. Griffith. H.. IBM high performance on demand solutions..com/8301-13953_3-10052188-80. 50-58. 25. HPCA.D. Y.ecommercetimes. Dana (2012) Cloud computing: revolution vs. G. Information technology in librarianship: new critical approaches Westport. I. Cloud computing journal. hype. .S.. Armbrust. R. Bernd Grobauer.. & Elmar Stöcker. . Boss G. REFERENCES 1. The technology has been explored at its utmost from technical purview and its implication in library is yet to be explored due to its relative edge in libraries. R. (2009) Library in the clouds. and Buschman. 1-28 9. I. J. Retrieved from: http://news. Although the present paper cannot claim as exhaustive one yet it attempts to draw insights into the present state-ofthe-art. 99. NC.

htm. Babu. Google and I.G. (2008). K.W. Low. Katz. Reddy. Hayes.2 No. D. 23-27. Bo (2010) The Internet. 31. (2010) An overview of virtual and cloud computing. 33. 20. Donald & Kraska. D. Vol. & Dasmalchi. 22. 25. 179-183. (1999) The Effect of User Engagement on System Success: A MetaAnalytical Integration of Research Findings. Future Generation Computer Systems. 1. Cloud computing: IT as a service. Keahey. Meta-Analysis Analysis. M.. B. and the digital divide. 517-520. & Fortes.G. Datenbank Spektrum. Nature. 29. Patauri.H. Y. Chinyao. Leavitt. Zeljko. A . & Zhang. Hartig.) Libraries for the new millennium: implications for managers. Steve. (2007) Heads in the clouds.. 42(1). 35. 38.sys-con.Tim (2010) Data management in the cloud: promises. Join in ‘Cloud Computing’ Research. 39. Ramakrishna .nytimes. Grossman.internetworldstats. Library Association. E. London. Kresimir. & Wu. 121-129 34..17. H. (Ed. 10. IEEE 13( 5). Communications of the Association for Information Systems . Lin. 111(7). J. 26. Tsugawa. October). Retrieved from: http://cloudcomputing. Technologies and services.0 . Industrial management & data systems. R. 9-11. 963. W. Retrieved from www. Lim. Goscinski.opengroup. Retrieved from: http://www. Public library quarterly. R. K.. 23.J. Kandakuri.0. (2009). 36. discovery and selection for cloud computing”. 46(2). 24.org/jericho/cloud_cube_model_v1. (2009) The case for cloud computing. 1006-1023. (2009) Automated control in cloud computing: challenges and opportunities.html?_r=1&ex=1349496000&en=9227 f0f65ea0d75&ei=5090&partner=rssuserland&emc=rss&oref=slogin 40. W.pdf 28. & Parekh. Compute and storage clouds using wide area high performance networks. A. Popovic. Sabala. King. (2008). Zhu.I. M. Lancaster.M. New York Times (8.. M. . J.. 30.com/node/579826. What is cloud computing? Cloud computing journal. (1987). Grossman. 9.R.. & Thorn. Chen. 43-51.L. Cloud computing. 25. Future Generation Computer Systems.L. Proceedings of the 2009 IEEE International conference on Services computing. Kossmann. in Raitt. 15-20 37. M. J. Lohr. OCLC Systems & Services International digital library perspectives. 162 – 165. 19-38. 18. (1997). S. Artificial intelligence and expert system technologies: prospects. & Rakshit. and Brock. 51. Gu. Mingchang (2011) Understanding the determinants of cloud computing adoption. 40. IT Professional.E. Communications of the ACM. Atanu (2009) Cloud security issues.com/2007/10/08/technology/08cloud.com/top20. Internet computing. Balachandra.. S. Is cloud computing really made for prime time? Computer. Hand. 13-18. 407-442.35. (2009).. Hwang. IT Professional. Jericho Forum Specification. (2009) Sky computing. (2009) Cloud Cube Model: Selecting Cloud Formations for Secure Collaboration Version 1. Research in Organizational Behavior. S. R.A. 27. R.B. Fu. (2009). Yahsueh . Information & Management . G. & Zeljko (2010) Cloud computing security issues and challenges. 26 (3). 344-349. 11( 2).Z. Retrieved from http://www. (2010). Matsunaga.. 105 Asia Pacific Journal of Library and Information Science. N. (2008). Chase.H. In ACDC`09: Proceedings of the 1st workshop on automated control of datacenters and clouds.I. Jackson. Kinney.. 2009. Guzzo. 947970. “Toward dynamic and attribute based publication. 104-161. state-of-theart. 11( 2). R. 229-236 26.. Tech Titans Building Boom. 449. R.A. Understanding the Role and Methods of Meta-Analysis in Is Research.. 32. 29( 2).2 (Jul – Dec 2012) . IEEE Spectrum. Hocenski. & He. Third international conference on Advances in Human-oriented and Personalized mechanisms. 19. Frank Cervone. Public libraries.16. H. and open questions. 10-13. Jericho Forum. & Katzell. 2005. F. 21. Internet World Stats: usage and population statistics (2011).

pdf 45. Banglore 2009. Sabherwal.. (2011) Perspectives on cloud computing in libraries. 46(3). 52. Peter & Grance. Nils. Ramamurthy. 49. Thomas. Retrieved from: www. Retrieved from: http://www. Ramgovind. 50. Corrado and Heather Lea Moulasion. Getting started with cloud computing UK: Facet. 159-166. URL: http://library. “Now is the time to take the cloud seriously”. 286-290. R. Erik (2010) What cloud computing means for libraries.2 (Jul – Dec 2012) . David W. & Sree. “Implementation of electronic data interchange: an innovation diffusion perspective”. 2009.. & Luigi Lo (2009) On cloud technical security issues in cloud computing in IEEE ICCC. Paper presented at Proceedings of the 2010 Information 59. 48. Plummer. Vol. Gruschka and Iacono.2 No. "Information System Success: Individual and Organizational Determinants. Mitchell.. Mell. Mohamed Al. Mohamed. Eloff.. John (2009) Cloud computing explained: implementation handbook for enterprises. 56. (2012) An illustrative study on cloud computing. 47. Daryl.. . 57-62. 3-11 51. WETICE` 09.cordys. In Edward M.concordia. Proceedings of ASPEC 2010 Cloud workshop.Getting started with cloud computing. (1994). Geoffrey (2010) Atmosphere: core.nz/~john-g/papers/cloud2010_1. Madhubala. 46.nist. & Smith. S. C. P. In Enabling Technologies: infrastructure for collaborative enterprises. Cearley.com/eventsatgoogle#p/u/8/0swJCYLH.gov/itl/cloud/upload/cloud-def-v15. David Mitchell (2008) Cloud Computing: defining and describing an emerging phenomenon. 1-5. 42:33. 344-349. 52(12). & Mondal. Kenneth (2010) Concordia University libraries. 106 Asia Pacific Journal of Library and Information Science. April 12. Rhoton. V.emory. Tom. 157-186. S. & Sarathy. John .computerweekly. and Smith. S. 55.ac.amazon. 44.com/Cloud-ComputingExplained-Implementation-ebook/dp/B003LO1H2W 61. 53. Petter. Retrieved from: www.R. Recursive press. E. Jensenh Jorg. (2010).php 42. Jeyaraj. Security for South Africa (ISSA). & McLean.. The Management of Security in 58. R. (2009). 18th International Workshops on. Lyons. Cloud Computing.com/cordyscms_sites/objects/bb1a0bd7f47b1c91ddf36ba7db88241d/time_to_take_t he_cloud_seroiusly_online_1_. 1( 6). Pyke. The Electronic Library.41. "A Meta-Analytic Assessment of the Delone and Mclean Is Success Model: An Examination of Is Success at the Individual Level. C. M. International journal of soft computing and engineering. Retrieved from: http://www. 29 ( 2). Bittman.cs. Moulasion. Grundy. Meiko. Retrieved from: http://www. Mikkilineni. Ingo (2010) An analysis of the cloud computing security problem. 2006. A.pdf 54. K. 57. 214 –224.pdf.. . & Muller. Misra. Retrieved from: http://www. R.(2010). 504-21.M. White Paper. Identification of a company’s suitability for the adoption of cloud computing and modelling its corresponding return on investment. In Edward M.ca/help/howto/litreview. N. (2011) Cloud computing: A potential paradigm for practicing the scholarship of teaching and learning.C. content and the cloud. Tim (2009) The NIST definition of cloud computing. How to write a literature review. Corrado and Heather Lea Moulasion. & Chowa. Mathematical and Computer Modelling. E. Kindle e-book. Schwenk. J.com. Retrieved from: www. A. Thomas J. Premkumar." Management Science.com/feature/A-history-of-cloud-computing.pdf. Heather Lea & Corrado. 11. 2009. Journal of Management Information Systems. 1-7 60. 43. Austin.Y." Information & Management. Computerweekly. Morsy. Moore. 53.auckland. posted by EVENTS@google. Arif (2009) A history of cloud computing. G. UK: Facet. (2009) Cloud computing and the lessons from the past.youtube. Youtube video. 1849. Edward M.edu/BUSINESS/readings/CloudComputing/Gartner_cloud_computing_definin g.

& Kavitha. The Electronic library. & Zhang.aisnet. 16-25. N. & Watson. 39(1 ). 65. (2011) Cloud Computing: a potential paradigm for practicing the scholarship of teaching and learning. Business & Information Systems Engineering. Shirley Ou & Hsu. IT Professional. Retrieved from: aisel. and Research Directions. Christinger & Alman. URL : http://aisel. 64. ACIS 2009 Proceedings. Getting started with cloud computing.org/webscale/default. Llorente. 257-271. I. Mediterranean & Middle Eastern conference on Information system. J. P. J. iii-xiii.chinacloud. (2009) Virtual infrastructure management in private and hybrid clouds. 85. In Edward M. R. Meinl. 63. Robert (2010) Cloud computing. B. 14-22. S. Journal of electronic commerce research. Retrieved from: 77.aisnet. 76.com/blog/a-brief-history-of-cloud-computing/ 82. In 1st ACM Symposium on Cloud Computing.org/pdf/1001. B. 1(5). 154-164 74. 84. J. Business Models.cn/upload/2011-12/11122914459904. ACM SIGCOMM Computer Communication Review. http://www.3259..oclc. 73. Weiss A (2007) Computing in the clouds. T. Thomas. 68. North Carolina libraries. Tomer.2 No. 15-17. 79.undertheradarblog. A. 59-68. Borissov.. 80. 108 ( 7/8). Susan W.tagsolutions. Marinos (2011) Cloud computing and Egovernment: a literature review. (2010). Weinhardt. Analyzing the Past to Prepare for the Future: Writing a Literature Review. Corrado & Heather Lea Moulasion(Ed. 83. & J. 75. Retrieved from: http://www. 68( 2). Haibo and Tate. Michalk. 30-31. L. 307-316. International Journal of Information Management. (2010) A survey on security issues in service delivery models of cloud computing. A. 50-55. (2002). Sriram. Mary. Anapolis. Rodero-Merino. Lindner. Ali (2010) Research agenda in cloud technologies. Get it on Paper: Cloud Computing Contract Issues. Yang. Trappler. Vaquero. Carol (2011) The organizing vision of cloud computing in Taiwan. I.org/acis2009/26. 391-399. Charalampos & Themistocleous. (2009) Cloud Computing—A classification. Subhasini. Retrieved from: http://www. (2009) Cloud computing: new wine or a just a new bottle. Journal of network and computer applications. 71. J. "Where are we at with Cloud Computing?: A Descriptive Literature Review" (2009). Zenoss (2010) 2010 Virtualization and cloud computing survey. /EDUCAUSEQuarterlyMagazineVolum/IfItsintheCloudGetItonPaperClo/206532. Times of India report (2011) Retrieved from: http://timesofindia. N. Web-scale management services.com/tech/news/internet/121m-internet-users-in-India-by-2011-endReport/articleshow/10641973.pdf 107 Asia Pacific Journal of Library and Information Science. 109-116. (2007). EDUCAUSE Q. T. 29 (2).Y. V.. Webster.htm 78. Cloud computing for education: a new dawn?. 214-224. Wohl. Retrieved from: http://www. SOCC URL: arxiv. In: ICISAssociation for Information Systems. MIS Quarterly. 26 (2)... 13(5). 70. MD: Zenoss. Paper 26. Thomas J. & Foster. Stößer. Voas. I. 12( 4). (2011) Cloud computing for lis education.cms 69. “Time for a change: new approaches for a new generation of library users”.T.. Sotomayor. Sadeh. (2009) A Break in the Clouds: Towards a Cloud Definition. Ruba. Su. 11( 2).62. New Library World. L. If it’s in the Cloud.edu/EDUCAUSE+Quarterly 72. Yang. 81. Retrieved from: www. Wolf.2 (Jul – Dec 2012) . & M. Ning (2011)Emergence of Cloud Computing: An Institutional Innovation Perspective. Tsaravas. 30. Internet computing.com/solutions/virtualization/resources/2010_Virtualization_and_Cloud_ Computing_Survey_(Zenoss).indiatimes.Amy (2009) Succeeding at SaaS: computing in the cloud. & Khajeh-Hosseini.). European. Sultan. (2010).educause. Caceres. W.. Networker 11(4).pdf 67. UK: Facet.org/icis2011/proceedings/breakthroughideas/11/. Blau. Anadasivam. Vol. 66. C. IEEE.

Sign up to vote on this title
UsefulNot useful