YASHWARDHAN JAIN 31 Stansfield Road, Hounslow, Middlesex, TW4 7QD. Mobile: 07466376697, email: mailsforyash@gmail.

com

PERSONAL PROFILE I am an enthusiastic and energetic person with excellent communication skills, who enjoys the challenge of a busy and demanding work environment. I am highly motivated and reliable person. I have been working in Sales and Retail for more than two years and have extensive knowledge in Business Development, Sales and Customer service. I have recently completed Master degree in Business Administration with distinction from Coventry University; this course has immensely improved my interpersonal and organizational skills. I like meeting new people and get along with people of all ages and ethnic backgrounds. This course has made me more result oriented and I now see the challenges as opportunities. I am a strong team player as all of my work experiences have involved working within a team based culture, but I also have the initiative of working well alone. I usually do not get stressed out and I always aim to maintain a consistently high standard of work under pressure. I actively seek opportunities for my personal development. WORK EXPERIENCE INSTANT ACCESS TECHNOLOGY. (Jan 2013 to Present) I am currently working as a Business Development Intern with Instant Access Technology. My Job responsibility includes: Performing industry research every day. Tracking business issues, identifying changes and planning strategies to counter those issues or changes. Communicating research information to head of department and to concerned people. Filtering from the data available to find prospect clients. Finding prospect clients through continuous market research. Finding contact details of the key decision makers in the prospect company. Contacting key people through email or phone with a view of arranging meeting of our CBDO with them. Conducting weekly meeting with various head of departments to understand what new is happening in their department and using that information wherever applicable. Preparing weekly progress report and communicating it to CBDO. Regular communication with CBDO about industry news, competitors, new developments in the industry and developments within the company.

ENGENSA LTD. (Feb 2012 to Dec 2012) I have worked as a Sales Executive with Engensa Limited. My job responsibilities include: Generating fresh sales leads for solar photovoltaic and solar thermal systems. Conducting technical surveys on customer properties. Suggesting the appropriate system for the customers based on their requirements and upselling at every opportunity by recommending related products. Responding to the individual needs of the customers in a friendly manner and helping them if they need assistance. Discussing various financing options with the customers. Promoting current offers on products and services. Maintaining cordial relations with customers and generating references from them for future sales. Reporting to sales manager. Supporting colleagues to do the job effectively and asking for help if required

MARKS & SPENCER LTD. (April 2011- to present) I am currently working with Marks and Spencer Ltd. My job responsibilities include: Acknowledging and welcoming the customers with a warm and friendly reception as soon as they enter Responding to the individual needs of the customers in a friendly manner and helping them if they need assistance Suggesting the appropriate products for the customers based on their requirements and upselling at every opportunity by recommending related products Trying to convert refunds into exchanges Operating the till, serving the customers, cashing up and helping to close the store at the end of the day Operating supervisor functions on the till in the supervisors absence Promoting current offers on products and services Ensuring customers are able to view and select items with ease Thanking the customer while closing the sale and inviting them to return. Replenishing and recovering stock to ensure size and option availability at all times and achieving excellent presentation standards. Controlling the movement of stock through the loading bay and on the shop floor effectively Knowing and observing our legal responsibilities (asking for an identification to anyone who looks underage)

VM CORP Ltd. (June 2009 Feb 2011) I have worked with VM Corp Ltd as an Account Assistant. My job responsibilities included: Preparing purchase ledger. Preparing sales ledger. Preparing invoices and updating system with day to day transactions. Preparing monthly profit and loss statement. Preparing monthly payroll. Communicating with suppliers if there are any changes in the invoices received from ware house and preparing debit/credit notes for it.

EDUCATIONAL QUALIFICATIONS 2011 - 2012: Masters of Business Administration Marketing Coventry University, UK. Grade: Distinction. 2011: Post Study Extended Diploma in Strategic and Leadership (Edexcel Level 7) College of Technology London 2005 2008: Bachelor of Business Administration Mumbai University, India. Grade: Distinction. Certifications: PRINCE 2 Foundations (Project Management) Solar Expert Pathway from European Energy Centre. Edinburgh, Scotland. PERSONAL INTERESTS I enjoy listening to music and going to the cinemas with friends. I spend most of my spare time in socializing with family & friends. I also like travelling and playing Chess. SKILLS Good telephone manner Good Microsoft office skills combined with excellent keyboard skills with good accuracy Can read/write/speak in English and Hindi

References are available on request.