International Telecom, Inc. CPNI CertificationTable of Contents1.
CPNI Certification Letter page 22.
ITI Customer CPNI Letter page 33.
ITI Compliance Officer Manual page 44.
ITI Employee CPNI Manual page 165.
ITI Employee CPNI Q &A page 24
Annual 47 C.F.R. § 64.2009(e) CPNI Certification
_
EB Docket 06-36
Annual 64.2009(e) CPNI Certification for 2013 covering the prior calendar year 2012Date filed: 02-13-2013Name of company covered by this certification: International Telecom, Inc.Form 499 Filer ID: 801144Name of signatory: Joseph J FetkoTitle of signatory: President
ITI and its employees are prohibited from sharing customer’s information to any other third party. ITI
does not provide customers with ability to view their invoices over the internet using a login usernameand password at this time. Since 1991thru today, ITI has not, nor intends sell or allow data brokers
information to our client’s database. Anyone caught sharing of database information by any employee
will be reported to law enforcement, the FBI and United States Secret Service. I,
Joseph J Fetko
, certify that I am an officer of the company named above, and acting as an agentof the company, that I have personal knowledge that the company has established operating procedures
that are adequate to ensure compliance with the Commission’s CPNI rules.
See
47 C.F.R. § 64.2001
et seq
.Attached to this certification
are employee and manger manuals that verifies
the
company’s
procedures ensure that the company [is/ is not] in compliance with the requirements set forth in section64.2001
et seq.
of the Commission’s rules.
ITI also, holds a training session for employees to confirmtheir training and awareness of CPNI set policies/regulations.
The company has not taken any actions (proceedings instituted or petitions filed by a company ateither state commissions, the court system, or at the Commission against data brokers) against databrokers in the past year. Companies must report on any information that they have with respect to theprocesses pretexters are using to attempt to access CPNI , and what steps companies are taking to protectCPNI.The company has not received any customer complaints in the past year concerning the unauthorizedrelease of CPNI (number of customer complaints a company has received related to unauthorized accessto CPNI, or unauthorized disclosure of CPNI, broken down by category or complaint,
e.g.
, instances of improper access by employees, instances of improper disclosure to individuals not authorized to receivethe information, or instances of improper access to online information by individuals not authorized toview the information).
The company represents and warrants that the above certification is consistent with 47 C.F.R. §1.17,which requires truthful and accurate statements to the Commission. The company alsoacknowledges that false statements and misrepresentations to the Commission are punishable underTitle 18 of the U.S. Code and may subject it to enforcement action.
Invalid signature
X
Joseph J Fetko
Joseph J FetkoPresident
To Our Valued Customer,Under federal law, you have the right to confidentiality of information regarding the telecommunicationservice to which you subscribe and International Telecom, Inc. (ITI) has taken steps to protect yourconfidentiality. This Confidential information includes making changes to your account and call detailrecords.Established in 1991, ITI has never sold or allowed data brokers or any other entity access to your callaccount information and never will.
This information
i
s referred to
a
s Customer Proprietary Network Information (CPNI)
Among the FCC rules is the option for you to establish a Password with ITI and provide that passwordduring a telephone call from you before we are authorized to disclose, make changes or discuss calldetail records. If you choose not to have a password we have limited options made available to youlisted below:
-ITI can send the call detail in formation to the address on record that we have on file for you.-ITI can call you back at the telephone number on record form which your service is derived.-ITI may disclose call detail CPNI to you at our business office with a valid photo I.D. matching thename listed on the account. Note that we are only authorized to disclose call detail CPNI to theindividual(s) listed on the account with a valid photo I.D
If you happen to lose or forget your password, ITI has implemented a back-up authentication method.We will ask that you select one of three secret questions to answer. This secret question should promptyou for the response that will allow us to provide you with your password.
The CPNI rules also require we notify you immediately if your password, your response to backup meansof authorization for lost or forgotten passwords, or address of record is created or charged. You will benotified by telephone number of record, or by mail to the address of record as it was prior to thechange.
This password protection has become effective immediately so we strongly encourage you toestablish a password and back-up secret question by completing below form. Please return this formalong with your invoice statement in the enclosed envelope.
ITI Account Number & Account Name:______________________________________1.
Establish an Account Password: ____________________________________________(Avoid using readily available information such as your social security number, date of birth,
mother’s maiden name or home address.
2.
Forgot Password:What is the name of the street you grew up on?______________________________________
What was your first pet’s name?__________________________________________________
What elementary school did you go to?_____________________________________________Signature______________________________________ Date________________________
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