APPENDIX1:Surveycontent. WelcometotheFabLabAmsterdamsurvey! ThissurveyispartofaresearchprojectofWaagSocietyandVUUniversityAmsterdam.Theresults ofthissurveywillbeprocessedanonymouslytounderstandhowtheFabLabisbeingused. Ittakeslessthan5minutestocompleteit,butyouneedtoanswerallthequestions.Respondents havethechanceofwinningafreedayofworkintheFabLabAmsterdam. Ifyoufillinthissurveyandyouranswersareparticularlyrelevant,wemayinviteyoutoparticipate inasecondphasethroughasingleemail. Ifyouhavequestionsabouttheresearch,pleasesendthemtoirene@waag.org. Thankyouverymuchforyourtimeandhelp! Irene,embeddedresearcherVUUniversity/WaagSociety YOURPROFILE 1. Email: 2.

mail: 2. Age 019 2029 3039 4049 5059 60+

3. Gender Female Male Other

4. Profession/Background(keywords)
YOURACTIVITYINTHEFABLAB (thequestionsinthissectionallowmultipleanswers) 5. HowdidyouknowabouttheFabLabAmsterdam? Itwasmentionedduringmystudies SomeoneIknowtoldmeaboutit IfounditintheInternet ThroughWaagSociety ThroughtheFabLabnetwork/association Other 6. HowmanytimeshaveyouworkedattheFabLab? 13 35 610 11+

7. WhathasbeenyourroleattheFabLab? User Expertuser(indigitalfabrication) Volunteer Intern Other.Pleasespecify: 8. Whatmotivatedyourvisits? Participateinaworkshop Workforaparticularproject Learnaboutdigitalfabrication Other.Pleasespecify: 9. Whendidyouwork? Duringopendays Duringreserved(paid)days Workshops 10. Whatwastheoriginoftheblueprints/filesyouused? TheywereprovidedintheFabLab Createdbyyou Donebysomeoneyouknow 3

Donebysomeoneyoudontknow Other.Pleasespecify: RESULTS (thequestionsinthissectionallowmultipleanswers)

11. Whatwastheresultofyourwork?
Piecesofart Objects(decorativeorfunctional) Mockups Other.Pleasespecify: 12. Whatwasthisresultfor? Formyownuse Togivesomeoneasapresent Tocommercialize Justexperiments Other.Pleasespecify: 13. Wouldyouliketoreceivetheresultsofthissurvey? Yes No

14. DoyouhavefurthercommentsaboutyouruseoftheFabLaborthissurvey?
4

APPENDIX2:Rawdatacollectedthroughthesurvey(excludingemailadressof respondents) 2)Age

3)Gender

4)Profession/Background(keywords)
Designer designer Visualartist projectmanager Productdesigner Productdesigner 5

Photographer/GraphicDesigner productdesigner Photography/communication/social industrialdesigner Student/ProductDesigner Jewellerydesign DesignforRelevantPurposes visualartist Softwaredeveloper Creativedeveloper artist newlygraduatedfashiondesign designarchitecture designer UserExperience/IndustrialDesign designer/writer Graphicdesigner EducationAdvice IndustrialDesign JewelleryDesigner 3DVisualArtist VisualArt/determine ProductDesigner TechnicalTheatre/ComputerScience architecturestudent productdesigner Design/animation/mediahistory engineer MasterinPhysics industrialdesign gallerist artistdesigner CADtekenaar computerscientist GameDeveloper lecturerartistmusician 6

productdesigner artist/civilengineer productdesigner jewelrydesigner Designer designerandbuilder art artist designer ManagerRetailerNGOexpert designer ICTInfrastructureArchitect Freelancesoftwaredeveloper Programmer graphicdesigner fashiondesign Administrator/Professor Student architect (Interaction)Designer Designer Marketresearcher Productdesigner creativedirector/designer graphicdesign Urbandesigner interactiondesigner/visualartist Artist/teacher productdesigner Sculptor/artist/technician Photographer Entrepreneur Artist multimediadesign artistcgipainter Illustrator 7

ProductDesigner artarchitecturetheater ElectronicsandIT Designer culturalorganizer FinancieelDirecteur MAfashionstudent artist Bankerandpublisher Designer Technician designerartist Designer architect politicalscience/programming/internetdevelopment Artist/shopowner CivilEngineer DesignChoreographer/MScIndustrialDesignEngineering design Artist(Printingtechniques/illustrations/design) designer Artist/designer fashion/productdesigner Artist materialdesigner designer Teacher/Tutor/Inventor/Manager Buildingengineering/architecture/IT landscapearchitect 3DVisualizer/Architect graphicdesigner/artist artist StudentGraphicDesign Webdeveloper/3Dprintingpioneer fashiondesigner artist 8

Designer/researchassistant/algorithmicdesign/informationvisualization/informationdesign/ fabber/maker/opengovernment/opendata. creative exhibitiondeveloper handsonprojectmanager/IndustrialDesign architecture architect graphicdesigner Goldsmith/designer Strategyconsultant designer designer/teacher/researcher artist designer Manager/ITsystemsintegrator it designeraccessoriesbags Creative/electronics/computer/hci/interfaces/android architect Mechanical/metallurgical/computerengineer/artist/teacher soundresearcher/designer Webdeveloper ontwerper designer Industrialdesignengineer artist/theatremaker newmedia/art/design/technology Conservatorintraining Designer Freelancestylist/prints design MotionGraphicsdesigner stylist visualartist/videoartist Architect ProductDesigner

industrialdesigner Architect Databasemarketing/producerofclassicalmusic/teacher culture Architectandinterestedinmedialisation architect VideoInstallationArtist productdesign Artist/gerritrietvelsacademie designer multimediadesigner R&Dengineer/Dental/materials/processes Sr.MechanicalEngineer leisuremanager Restorer Engineering/md IT/bioart/mediaart filmeditor Student(liberalarts&science) Visualartist/sculptor Entrepreneur industrialdesigner/textilesmaterialstrendfashionaccessories TUDelftIO Architecture/3Dmodeling/Consultant bnm educationlibrarian Law/hotelowner/art/interiorstyling/vintagedealer architect Buildingengineer finance Artist/writerofchildrenbooks Psycholoog/knutselaar designer artist architect softwaredeveloper 10

Engineer designer graphicdesigner Chauffeur/HobbysDesign/C4dandPhotoshop designer InformationDesign Designer/photographer/teacher grafischontwerper Fashion/design/concepting/branding/marketing/retail/graphicdesign artistarchitect

5)HowdidyouknowabouttheFabLabAmsterdam?

5.a)Other:Pleasespecify

mettheFablabManagerinIndonesia Newspaper 11

activelysearchedforafablabinAmsterdam Ididaninternshipthere IdonotknowhowIgottoknowFablabexactly,sorry.. ItwasmentionedduringtheopeningoftheKamermakerintheTolhuistuin attheinnovationbeursinUtrecht fablabconnectedtoexhibitionsorevents

6)HowmanytimeshaveyouworkedattheFabLab?

7)WhathasbeenyourroleattheFabLab?

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7.a)Other:Pleasespecify
Haveneverusedityet haven'tworkedyetattheFabLab,butthereisnooptionforthatinthesurvey.... student,listener thefirstinitiationofunder$50prostheticworkshop Cooking Iparticipatedaworkshop IusedtoworkforWaagSocietyandIdidsomeprojectsinvolvingtheuseofFablab Skilledobserver visitor nontechnicalexpertworkshopleadermakingfermentationtanks InterestedinsettingupanewfablabinGermany Notbeenthereyet. learningaboutFabLaband3Dprinting guest Trainee helpedputtogetherfablabHelsinki collaboratorinworkshop collaborationcinegird Didn'tusedityet,gonextmonth officetea visitor Justinterestedindevelopment,neverworkedatFablab(question1cannothandlethat!),3Dprinterat mywork:) Bertbroughtmeheretodothelasercutting

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8)Whatmotivatedyourvisits?

8.a)Other:Pleasespecify
Nevervisitedthefablab Ilovemakingthings.Iamcalledanideafactoryanditwaslikeadreamcometruetobeabletomake thosethingsmyself:) Beingpartofacreativegroup usefacilities contributemyskillandenergytothisgreatideaoffablabs interestedininnovation na gettingtoknowthemachinesandtechnology curiousaboutnewtechnicaldevelopments,eg3dprinter Traineeship hangingaround onlyvirtual,internet advancedmachinery

14

9)Whendidyouwork?

10)Whatwastheoriginoftheblueprints/filesyouused?

15

10.a)Other:Pleasespecify
havenotusedanyblueprintsyet haven'tworkedyetattheFabLab,butthereisnooptionforthatinthesurvey.... webuildtheideastogetherandthenfablabmakesitintoreality Cooking none bothviaopensourcesonlineand'inverted'byworshopparticpants Havenotworked,Iwasshownaroundanddiscussedhowthefablabismanaged na I'mateacher... Don'tknowyet noneoftheabove nothing

11)Whatwastheresultofyourwork?

11.a)Other:Pleasespecify

notyetanyresult Experimentations/tryouts

16

3dprinter signageandcommunicationmaterial(doneonsnijplotter) knowledge,andmeetingotherpeoplewiththesameinterests prototypes Tool Prototypecomponents Lasercuttedmoldpieces experimentalbusinesscards TheprototypeofaproductwedevelopedinpartattheFabLab,forwhat'snowbecommingaviable business Ididnotmakeanythingyet assistingdesignprojectsthereforeneverfinishingmyown Circuitboards none workingpart prototype'ish'objects Ideasonhowtosetupreceived,lotsoffoodforthought,inspiration,thhatiswhatIgotouofit Tryouts na testingpartsofasculpture electronics reworkedkeyboard nopartsmade,onlylearningwhatispossiblebyseeingpremadeparts maquettes 3Dprinting,GoogleSketchup labels artisticresearch experiments,detailsforotherbiggerpieces film FormygraduationIhadtodesignfabrics. writings nothing Lamp,table,circuitboards,other workingprototypes prototypesforreproductionsusedinlessonsandworkshops,piecesforaccessories 17

12)Whatwasthisresultfor?

12.a)Other:Pleasespecify
Wecreatedornamentstouseasdecorationduringanevent SchoolProject ProjectsforCreativeCareLab(WaagSociety) designexperimentation ToimprovetheFablab,Crafts school Graduation exhibit Forcommunicationduringtheexhibitionof"opendag"atschool aprototypefortheproject noncommercialexhibition exhibition liveevent/exhibitioninfablab onewasthe3Dtextforanaward(givenpresent)theothertomakeadigitalmachinework,and succeeded. Foruseasacommunicationtool Sharedmyexperiencwithafriendwhoispursuingabusinessindigitalfabrication CommitionbymuseuminHasselt.BE(z33) na forprojectcommunication 18

foruseinlargeboxwithlargebuttons forwork testsforanartpiece,producedfortheartistIworkfor atestforanassignmentforaprivateclient. Signforexteriorofmusicvenue competitionartinpublicspace ToteachstudentsthepossibillitiesofFabLab publicsculptureforcinekidfestival foranArtistinResidencyproject prototypeexhibition exhibitions study project sharing prototypesforaprimaryschool theexhibitionIndeRarekiek,presentedbyFoamandSoledadSenlleArtFoundation prototype Learningobjects, Tolearnandassteppingstonestootherthings studies prototypesusedinworkshops, Study

13)Wouldyouliketoreceivetheresultsofthissurvey?

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14)DoyouhavefurthercommentsaboutyouruseoftheFabLaborthissurvey?

IwasvisitingthewebsitetoseeifIcouldjustdropinhavingfoundtheFablabatanearlierdatewhenI wasseekingoutpossibilitiestousealasercutter.Thatisnowinthepast,Iaminterestedin3dprinting nowandwouldlovetovisitFablabonanopenafternoontocheckoutthepossibilitiesandseewhatis neededtooperatesuchaprintingdevice. Wewereworkingtogetherwith3peopleandwegotalotofhelpfromthepeopleworkingatFabLab,I woulddefinitelyrecommendit! Thisisanicespaceforeveryonethatwantstoknowmoreaboutdigitalprocessandproduction,getting usedtothemachineandcreatingamazingworks. Iwouldreallyliketospendadayatthefablabforsure! Itisalittleunclearwhereyouareallowedtobe,becausethepeoplethatworktheremostlyseem uninterestedtohelpyou/don'tknowwhatthemachinesdoorhowtheywork. LikeAlexsays:Peopledon'trealizeenoughthataFabLabcanbeusedtoproduce'products'(andnot onlytryouts). FantastictheFablabcanbeusedforexperimenting. IbasicallyfollowtheFabLabbecauseI'minterestedintheworkshops,buthaven'tbeenabletojoinyet duetowork/time. greatopportunityforartiststoexperimentwithtechnologyanddesign Opendaysarecrowded.Itwouldbegreatiftherecouldbeamaxofpeopleorsomething. Veryniceandfriendlystaff,verybeautifulfacilities.Somemoreinformationaboutthe3Dmilling machinecouldbemadeavailableonline,specificallythatthepossibledepth(15cm)doesnotinclude thedrillandextractionandthata15cmblockcannotbemilledfrom0to15cminonecompletecycle. Thespellingofthewordresearcheronthefrontpageofthissurveymakesmelaugh;) No... AfterthreetimesusingtheFablabitwasimpossibletomakeanotherreservation.Notbecausethe spacesweretakenbyothers,butsimplybecausethewebsiteseemednottoallowmetomakeanew reservationonanyday.EvenafterphoningtheFablab,therewasnowaytofinishtheexperimentIwas workingon.Theinthefirstthreeworkingsessionssoexitingexperiencewasturnedintoavery disappointingexperience.Ineverwentback,withmyhalffinishedproject. Sometimesthelasercutterdoesn'tdothejobverywell.Ihaven'tfoundoutyetwhatthereasonis.Isit thefileImakeorisitthemachine.Itwouldbeniceifsomeonecouldexplainthattome. Niceandhelpfulpersonnel. FabLabsimplyrocks. fablabisgreat IenjoyhavingFablabavailabletomebutIwouldlikeitbetterifthereweremorethanjust2days/wk whenitcouldbeusedforfree.Ialsowouldlikeadifferentmethodofreservingonline.Thesystemyou usenowhassomanyflawsIdontknowwheretobegin.Also,itwouldbebetterifyoulimitedthe amountanyonepersoncanusethemachinesandthatwaymorepeoplecangettouseit.Inoticedthat

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themachinestendtogetmonopolized. IreallyneededandwantedtoutilizetheFabLabmuchmore,buttheschedulewasverybusysoIoften neededtofindalternativesolutions. allmyanswersareforusingtheProtospaceFabLab,Utrecht.InevergototheWaag(Ilivein Amsterdam)becauseifIwanttomakeareservationforthelasercutter,thefirstmomentwillbein January!!!!!(todayis61112)Itisridiculousthatsomebodycanmakeareservationfrom10.0017.00 takingupawholeday.Mostofthetimeusingalasercutterthemachineisnotconstantlyatwork, becauseofpreparing/changingdrawings,cleaningup,preparingmaterialsetc.IfIgotoUtrechtIhaveto waitbuteverybodygetstheirturnonthemachine.Ifyouwanttouseamachineforalongertime,go forthepaidsection. Fantastic thanks! Fablabisanamazingplacetotryoutnewtechniquesandlearnnewwaysofworking.Itsgreatthatit hasopendays,iamveryhappyIfoundoutaboutthefablabandthataplacelikethisexistandisnot onlythereforcommercialgain.thanks! IwouldadvisethattheFablabbeopenedonSaturdaystoallowmoreaccessforworkingindividuals Iwouldlikeittobemoreaccessibleoutsideofficehoursfornoncommercialuse.Thereservationfeeis highfornonCommercialuseandthereisnoalternativewaytomakeadayoffeffective.Availabilityof paidsuitablematerialswouldbegreat. Thereisahugewaitinglistforsomeoftheequipment(i.e.lasercutter),andwhenIwentthereearlierit seemeditwasusedforproductionwork.Allisfairofcourse,butifsomeoneisabletoblockseveraldays monthsinadvancetoproduceacommercialitem,thepurposeisabitatstake,imho. Ithinkpaiddaysaretooexpensiveandopendaysaretoocheap youaregreat! no justthatFabLabisgreat! Thefablabdoesanexcellentjobofprovidingresearchopportunitiesinthenameofcreating.Iwasreally struckbythequoteIfoundonthedoor(awoodcutout)andtheoverallatmosphereatthe fablab(Amsterdam).Iwasgladthereactuallyarepeoplewhothinkthesameaboutsharingand progressionasIdo.Reallyinspiringandmotivating. Curiousaboutthesurvey'spurpose... Thesystemwiththereservationsdoesn'tworkperfectly.Ifapersonwithanappointment(youhaveto makeareservationreallyearlyinadvance)doesn'tshowupthetimeisnotused.Thisisapitty. Ireallydidnotunderstandtheembroideringmachineandnoonedid.Experthelpwouldbeagreat addition!Stillgreatplace,greatidea! excellentplace,ialwaystalkaboutitandrecommendittopeopleinterestedinmakingsomething.it wouldbefantasticiftherewasmorespaceinfablabtofacilitatelargerprojectsandnotbesosqueezed No BecausethefablabnowhasahugewaitinglisttousethemachinesIthinkthelabcouldbebigger.Ialso thinkthatasmallfeeforthe'freedays'canbepaidbyeveryonesothatinvestmentsonnewmachines 21

canbemade. TheFabLabrocks!YoushouldexplorethepossibilityofopeningtheLabonTuesdayandThursday NIGHTSaswell:)There'ssooooomuchmachinetimeandcreativitygoingtowastebyabidingtoold schoolworkinghours..Butmaybethatwouldn'tbecommerciallyviableintermsofmanpower.. TheFablabisawonderfulproject.Ihopeitcontinues! IloveFablab:)) Ineedmoretechnicalandpragmaticalinformation. Keeptheprofessionalsastargetgroup.Tooearlyfortheconsumer. Iunderstoodinmyinternperiodonlyfragmentedworkispossible,becauseopensourceand commercialdomainisswitchedoverinaseveremisfunctioninthelabofAmsterdam No None Lackofclearhelp.CabfablabindenHaagprovidedmoreguidanceforanoviceusersuchasmyself. Iwouldverymuchkeeptrackofthedevelopmentsofthelab Itwasveryinsightfulandinteresting.Myinterestinfurdefinitivelyincreased. It'saniceplace.ThereasonthatiuseitverylittleisthatIdidnotbuildupsocialcontactsaroundthe fablab. ThestaffofFablabAmsterdamareveryprofessionalandsupportive.Iwasverysatisfiedfromtheresult butthemachinewasnotgoodcondition(technicalproblemofmillingmachine).Wouldbegreat,ifthey cangetnewermachine. Itwouldbegreatiftheopeninghourwasmoreflexible.Speciallyforuswhoworkfulltimeandwantto useFabLabforpersonalprojects.Maybeitcouldbearrangedbytakingsomesortofcertificatesothat youguysknowthattheusercanhandlethemachine.Andhencecanworkonhis/herown.Sobasically youcouldholdacoursethatleadstoalicensethatwouldalsoincludeinsurance. TotallyhappythatFabLabisaroundthecorner,rightmixofpeopleandequipmenthelpedmefinishthis project TomeworkingatFablabfeltabitawkward.Whatismyrelationtothelab;guest,client,colleague.This mademeabituncertainaboutwhatIcouldandcouldnotdo.IthinkthisisbecauseFablabintroducesa newkindofworkrelation.Iwonderifitwouldbeinterestingtofocusondevelopingthatfeelmore explicitly...maybeitcouldenhanceitsfunctioning? no FabLabisveryimportantfordesignersandartists verygoodexperiencewhenIwasthere,andIlearnedalot TheFablabcouldbeusedbymorepeople;itnowlookslikeaworkspacefor(Art)academiesandcould expandinthefieldofprivatedesigners,inventorsandentrepreneursandtherebyincreaseinteraction withyoungacademics. Fantasticwayofgettingtoknowdigitalfabricationtechniques.Keepupthegoodwork! Theatmospherewasverypleasant,enthusiasticpeople/workers,Isupportthesystemofopensource 22

andtheideaofopenworkdaystheideaofopendays,thatalowthresholdforexperimentationand innovationandtechnologyaccessibletoeveryone/artists No IdidfollowtheMasterclassUltimaker7inUtrecht.Iamverycontentaboutthewayitwasgivenandthe result. ilovefablab it'sgreatit's_open_ itisagreatplace! it'sgreatforanycreativemind,designerandpeoplewhowanttobringfurtheranyideas greatthatitexists! FabLabisgreat! Ilovetheideaofhavingafablabinthearea,Ithinkitsupportsinnovationinaveryaccessibleway keepongoingwithfablabitsgreat! ThankyoufortheopportunitytoworkintheFabLab! notsofar. Keepupthegoodwork!! Itsfantasticaplacelikethisexists!Accessible,lowthreshold,easyaccess,forfree,openfor experimentsandevenencouragingtryingthingsout!Nohigheyebrows,supervision,orothercrap.Just makeyourstuffandsharetheknowledgeandexperience.Fab! wishitwaslessbusysothatyoucanusethefablabmoreoften. IverymuchappreciatetheopportunitiestheFabLaboffersforexperimentation.Iintenttomakeuseof thefacilitiesmoreoften.Ireallyenjoyedtheatmosphereandthewillingnesstohelpeachother. ThesurveyisnotworkingbecauseIneverusedfablabbefore,Idohaveaworkshopplannedthough. Notmorethanpurelypositiveexperience.Andthankfulnessforgreatsupport IlovetheFABLAB,shouldbefurtherintegratedintoallkindsofeducation.Makingthingsisanextremely enrichingprocessthattoofewpeoplegettoenjoy.GoodLuck.Hopegovernmentwillhelpfund expansionofFABlabconceptsthroughoutthecountry. greatplacegreatpeople(mostofthetime) Niceopportunitytolearnaboutnewmanufacturingpossibilities.Thanx TheFabLabisaverygoodinstitution,itbroadenenormousmyhorizonaboutthepossibilitiesmadeby digitalfabrication. IthinkitisgreatthatFablabofferstheopportunityforeverybodytotryoutnewwaysofdigital productionthemselves.Therereallyisnootherwayofexperimentingwithit!! Iamveryhappyaboutthefablabanditsopenstructure,itreallystimulatesthecreativeprocessand makespossibleformeasacreativetodevelopfluentlymyideas. Thesurveyisimpossibletofillincorrectlyforjustaninterestedpersonwhohasnot(yet)workedwith FabLab. IgotreallygreatsupportfromthestaffmembersattheFablab. 23

Myprimarygoal(fornowatleast)istolearnasmuchasIcanaboutdigitalfabricationandworkingwith thedifferentmachines.SoItrytohangoutattheFabLabasmuchasIcan,whichisusuallyonlya coupleofhours(alas)intheafternoonontheopendays.Otherpeopledoingtheirprojectsareagreat sourceofinspirationformeandIliketowatchwhenamachineisexplainedtothemsothatitwon'tbe allnewtomewhenIfinallygetaroundtousingthatmachine.InthataspectIguessyoucouldsayI'm somewhatofanopportunisticfablabber.Nowthismaysoundabitodd,butIhavefoundthatvisiting theFabLabhelpsmechallengethefinalremainderofmysocialanxiety.Probablybecauseofthe friendlyatmosphereandthelikemindedpeople.It'snotthereasonwhyIgo,butyouwon'thearme complainaboutiteither.;) no itwasagreatexperiencetoworkwiththeshopbot. Greatthatyouexist!! LovetheFabLab!

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