Beruflich Dokumente
Kultur Dokumente
19/05/2013
Status Pending Completed In Progress
19/05/2013
Duration ( Days ) 30 3 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Start 11/19/2012 11/12/2012 10/10/2012
FINANCIAL PLAN
Accounting Procedures Obtain copy of Financial Plan Manual Order Accounting Package (ACCPAC) software Establish Hotel credit policy and procedures Set-up Accounts Procedures Obtain reporting formats Obtain Accounting Procedures Manuals Set-up Dictionary of Accounts Schedule training on ACCPAC Set-up Accounts STAFFING Recruit Key Accounts STAFF Payroll Set-up salaries bank account Register to Bank Account Order Payroll software Order Payroll Stationery General Manager Checklist Completed post-opening Pre-opening Budget Draft pre-opening budget Pre-opening budget approval Operating Forecasts completed Hotel Budgets Draft 12 mth Operating Budget Draft Capex Budget Banking Set-up Bank Accounts incl. Salary Account Arrange Overdraft Facilities Set-up credit card agreements Arrange Security Cash collection Determine Operating Cash requirements Asset Management Open Fixed Asset Register Complete pre-opening asset stock takes See Admin & General See Risk Management See Legal Compliance
Status Pending
Start 07-01-2011
Remarks
IT & SYSTEMS
Property Management System Order placed Service Level Agreement finalised Installation dates confirmed Data configuration set-up Data input and configuration Set restrictions in PMS Implement Rate Codes In PMS Enter Packages Into PMS System Installed & Tested Training dates confirmed Backup Systems & Protocol F&B Outlet POS Systems Not Available Server & LAN Network System specifications agreed Service Level Agreement finalised Equipment Orders placed Installation dates confirmed System Installed & Tested Backup Systems & Protocol Workstations Requirements determined System specifications agreed Service Level Agreement finalised Equipment Orders placed Installation dates confirmed System Installed & Tested Training dates confirmed Printers/Scanner/ Fax Requirements determined System specifications agreed Service Level Agreement finalised Equipment Orders placed Installation dates confirmed System Installed & Tested Training dates confirmed Software Requirements Requirements determined Orders placed Licencing Software Licences obtained TV Licence application Internet Service Provider Determine ISP Service Level Agreement finalised
Status In Progress
Domain registered e-mail accounts set-up Internet connectivity Telephone System Confirm Switchboard Specifications Training dates confirmed Arrange Telkom Application Finalise Hotel Phone Number Finalise Hotel Fax Number Arrange Fax to Mail Facility Complete On-Hold Message Recording In-Room Entertainment Specify requirements Order Decoders Installation & Testing Determine Bouquet Obtain licencing Source Public Area Music Timekeeping System Requirements determined System specifications agreed Equipment Orders placed Installation dates confirmed System Installed & Tested
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Start 07-01-2011
Remarks
LEGAL COMPLIANCE
Business Registration Obtain business trading number Licensing Trading licence TV Licence Promotion of Access to Information Act Fire Clearance Certificate obtained Employment Equity Job Classifications verified Skills Development Skills Development Facilitator appointed Training Committee established Health and Safety Health & Safety Representatives appointed First Aiders trained and appointed Health & Safety Committee established First Aid Boxes equipped and available
Status Completed
Start 07-01-2011
Remarks
MARKETING PLAN
Hotel Positioning Develop Hotel USPs per Market Segment Complete Competitor Analysis Complete SWOT Analysis Hotel Sales Collateral Develop facilities guide/presentation folder Develop Pre-Opening Brochure Develop Permanent Brochure Develop ancillary sales collateral/stationery Develop Press Kit Develop Property Maps Photography/Video Coordinate photo shoot for permanent brochure Photography available Marketing Plan Appoint Marketing Plan Co-Ordinator Appoint Sales Executive Acquisition Plan to be formulated Acquisition Plan to be approved Rates Structure Complete and Submit Rate Builder Rate Grid to be approved Soft Opening Programme Determine Target Groups Determine pre-opening programmes Hotel Opening Programme Determine official opening date Determine Target Groups Determine Programme Hotel Branding Minimum Branding Requirements ascertained Minimum Branding Requirements ordered Hotel Brochure finalised Hotel Signage finalised Corporate Flags ordered Rates Board ordered Brochure Rack and Brochures ordered Hotel Stationery finalised and ordered Key Cards designed Internal Signage agreed Marketing Material ordered Branding Checklist Completed Hotel Web Page Hotel.com Web Entry Hotel Fact Sheet submitted
Status Pending
Pictures submitted
Start 07-01-2011
Remarks
Status Completed
Delivery Dates Confirmed Cutlery Specifications confirmed Orders Placed Delivery Dates Confirmed Crockery Specifications confirmed Orders Placed Delivery Dates Confirmed Glassware Specifications confirmed Orders Placed Delivery Dates Confirmed Equipment Specifications confirmed Orders Placed Delivery Dates Confirmed F&B Inventories Develop Kitchen par stock Develop master beverage/bar par stock and wine list Procure opening F&B inventories Conferencing Conferencing Layouts Conferencing Packages Specify Conferencing Equipment Order Conferencing Equipment Delivery Dates Confirmed Equipment commissioning complete Technical support available Storage and Control Arrange suitably secured storage Complete Asset Register Complete Opening Stock Inventories Obtain Quality Operating Standards Manual Issue Minimum Operating Standards to Heads of Departments Customise Minimum GUEST Service Standards Communicate Minimum GUEST Service Standards Schedule Pre-opening Quality Assurance Assessment Obtain required SA Grading Implement "Hot or Not" GUEST Feedback System
Start 07-01-2011
Remarks
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Status In Progress
Start 07-01-2011
Remarks
RISK MANAGEMENT
Obtain Risk Management Manual Complete Risk Management Plan Insurance Determine Insurance Needs Confirm Insurance Providers Ensure Insurance is activated Arrange Risk Audit post opening Emergency Planning Draft Emergency Procedures Draft Evacuation Procedures Obtain Emergency Services Contact Numbers Appoint Fire Station Officers Train STAFF in Emergency Procedures Hold Fire & Evacuation Drill Health & Safety Order First Aid Boxes Order Emergency Equipment Megaphones Hard Helmets Vests 2-way radios Torches Verify proper operation of all Life Safety equipment/systems GUEST Security Check CCTV installation & monitoring Key Register & Monitoring System in place Computer Security Backup Systems & Procedures in place Electronic Communication Policy in Place
Status Completed
Duration ( Days ) 25 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Start 07-01-2011
Remarks
STAFFING
Finalise STAFFING Numbers Finalise Salary & Benefits Budget Obtain HR Operating Standards Manual Establish Conditions of Employment Draw up Contracts of Employment Confirm Employment Policies Establish Hotel Rules Obtain HR Forms Establish Performance Expectations Issue Job Descriptions Issue GUEST Service Standards Arrange for Probationary Performance Reviews Determine Outsourcing Requirements Housekeeping Service Level Agreement finalised Laundry Service Level Agreement finalised Contract Cleaning Service Level Agreement finalised Maintenance Service Level Agreement finalised Security Service Level Agreement finalised STAFF Transport Service Level Agreement finalised Customise Position Specifications Develop Hiring Schedule Develop Training Schedules Confirm Training Dates & Providers Hire Senior Management Team Operation Manager Asst.Operation Manager Hire Department Heads Accounting Spv FO Spv HK Spv Sales Executive Eng Spv Hire Junior Management Hire Service and Support STAFF Schedule Training Induction Training Skills Training Systems Training (PMS & POS) Emergency Procedures
Status Pending
Start 07-01-2011
Remarks