Introduction

E-banking:Internet banking (or E-banking) means any user with a personal computer and a browser can get connected to his bank -s website to perform any of the virtual banking functions. In internet banking system the bank has a centralized database that is web-enabled. All the services that the bank has permitted on the internet are displayed in menu. Any service can be selected and further interaction is dictated by the nature of service. Once the branch offices of bank are interconnected through terrestrial or satellite links, there would be no physical identity for any branch. It would a borderless entity permitting anytime, anywhere and anyhow banking. The delivery channels include direct dialup connections, private networks, public networks, etc. with the popularity of computers, easy access to Internet and World Wide Web (WWW), Internet is increasingly used by banks as a channel for receiving instructions and delivering their products and services to their customers. This form of banking is generally referred to as Internet Banking, although the range of products and services offered by different banks vary widely both in their content and sophistication.

Meaning of E-Banking

E-bank is the electronic bank that provides the financial service for the individual client by means of Internet.

Need of study

To know the customers perception toward the E-banking service.

I am interested in E-BANKING that I am taken this topic.

Benefits of study
1) Organizing Educational Campaign To Create Goodwill Of Company.

2)

Services It Effectively valuable to Create Place in the Minds of Customer.

3)

Availability should be increased by using various services Strategy.

4)

Company should make service equal to or better than Competitive Brands By All Means.

Executive summary
The project Report on: Services provided by the bank through E-BANKING IN INDIA Project carried at:
SBI, SBH, ICICI, ETC.

Project objectives:

Find the customer satisfaction relating to E-banking service. To study the awareness of internet banking among the customers of ICICI and HDFC banks.

Research Methodology:

Primary Data: In this research with a sample size of nearly 20 customers data will be available in form of questionnaire collected in terms of different questions influencing the use of internet banking. Internet banking is considered as dependent on awareness among customers which will be studied with help of different independent variable. Only the customers of HDFC & ICICI bank are taken as samples for study. Secondary data: Collection of information from different kind of books the data of the company what they maintained.

Conclusion
The basic objective of my research was to analyze the awareness among customers for internet banking in INDIA. It gives direction to research tools, research types and techniques. Although the findings reveal that people know about the services but still many people are unaware and many of them are non users so the bank should by promotion try to retain the customers. Banks should look forward to have some tie ups with other financial institutions to increase the service base.