DECLARATION

I, T. KARTHIKEYAN, hereby declare that the Project Report entitled, A STUDY ON IMPACT OF PERFORMANCE APPRAISAL AT SREE VENKATESWARA MILLS PRIVATE Ltd, submitted to the Bharathiar University, Coimbatore, in partial fulfilment of the requirements for the award of the degree of Master Of Business Administration is a record of original work done by me during the period of study in Sree Saraswathi Thyagaraja College, Pollachi under the guidance of Dr.S.MOHANDASS Professor,PG Department of Management Science.

Place: Pollachi Date: ____________

____________________
Signature of the Candidate

(T.KARTHIKEYAN) (Reg. No.0835F0895)

PG Department of Management Science

Sree Saraswathi Thyagaraja College (Autonomous) Pollachi-642107

CERTIFICATE
This is to certify that the project entitled A STUDY ON IMPACT OF PERFORMANCE APPRAISAL AT SREE VENKATESWARA MILLS PRIVATE Ltd is a bonafide record of work done by Mr.T.Karthikeyan (0835F0895) and submitted in partial fulfillment of the requirements for the award of the degree of MASTER OF BUSINESS ADMINISTRATION, of Bharathiyar University, Coimbatore.

____________ Faculty Guide ______________ PRINCIPAL Viva-voice examination held on

____________________ Head of the Department

_________________

_______________ Internal examiner

______________ External examiner

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ACKNOWLEDGEMENT
First of all, I profoundly thank the almighty for his blessings bestowed upon me for the successful completion of my research study. I am extremely grateful to my beloved parents for their continuous encouragement and nourishment without which I would not be, as what I am today. I would like to thank the management of SREE SARASWATHI THYAGARAJA COLLEGE for all the facilities provided to me to complete this project successfully. I wish to express my sincere thanks to Principal of the College Dr.V.Kulaidaiswamy, encouragements. My sincere gratitude is also due to Dr. S. Mani, Dean, Department of Management Science, for his firm support and encouragement throughout the project. I express my sincere gratitude to Mr.C.K.Kotravel Bharathi, Head of the Department for giving me proper advice and suggestion. Words fail of the project. Thanks are also due to all of my friends for their timely help and coordination in every part of my project.
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for

his

continuous

support

and

timely

to

express my

sincere and

heartful

thanks to my

guide Dr.S.Mohandass, for his objective guidance throughout the course

CONTENTS
LIST OF TABLES LIST OF CHART CHAPTERS TITLES INTRODUCTION 1.1. INTRODUCTION TO THE TOPIC 1.2. STATEMENT OF THE PROBLEM 1.3. OBJECTIVES OF THE STUDY 1.4. SCOPE OF THE STUDY CONCEPTS AND REVIEW 2.1. CONCEPT OF THE STUDY 2.2 REVIEW OF RELATED LITERATURE 2.3 COMPANY PROFILE RESEARCH METHODOLOGY 3.1 INTRODUCTION 3.2 RESEARCH DESIGN V VI PAGE NO. 1 3 4 4 5 7 9 14 14 15 15 16 18 19 20 66 68 70 71 VII VIII

II

III

3.3 SAMPLING TECHNIQUE 3.4 DATA COLLECTION 3.5 TOOLS OF THE STUDY 3.6. HYPOTHESIS OF THE STUDY 3.7. LIMITATIONS OF THE STUDY ANALYSIS OF THE STUDY

IV

4.1 ANALYSIS OF THE DATA 4.2 HYPOTHESIS TESTING FINDINGS AND SUGGESTIONS 5.1 FINDING OF THE STUDY

5.2 SUGGESTIONS 5.3 CONCLUSION

BIBLIOGRAPHY ANNEXURE

LIST OF TABLES
TABLE NO 1. 2. 3. TITLE
GENDER OF THE RESPONDENTS AGE GROUP OF THE RESPONDENTS EXPERIENCE IN THE PRESENT JOB IV

PAGE NO. 20 22 24

4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23.

THE BASIS OF THE PERFORMANCE APPRAISAL FREQUENCY OF THE APPRAISAL CRITERIA FOR PERFORMANCE THE TYPE OF APPRAISAL RESPONDENTS PREFER GENDER DISCRIMINATION-RESPONDENTS OPENION REPORTING NATURE OF THE RESPONDENTS FEEDBACK GIVEN AT THE TIME OF APPRAISAL APPRAISAL EVALUATION - STRENGTH AND WEAKNESS APPRAISER EVALUATION ON SKILL GAP TRAINING ENHANCEMENT THE ROLE OF APPRAISAL IN THE EMPLOYEE GROWTH ROLE OF APPRAISAL IN PROMOTION OPENION ABOUT JOB ROTATION OPENION ABOUT JOB ENLARGEMENT RESPONDENTS IDEA FOR THEIR JOB DEVELOPMENT OPENION ABOUT THE FACE TO FACE CONTACT OPPORTUNITY TO IMPROVE PERFORMANCE APPRAISAL AND ATTITUDE CHANGE PERFORMANCE RATING AND SALARY OPENION ABOUT THE PRESENT APPRAISAL SYSTEM

26 28 30 32 34 36 38 40 42 44 46 48 50 52 54 56 58 60 62 64

LIST OF CHARTS
CHART NO 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. CHART TITLE
GENDER OF THE RESPONDENTS AGE GROUP OF RESPONDENTS EXPERIENCE IN THE PRESENT JOB THE BASIS OF THE PERFORMANCE APPRAISAL FREQUENCY OF THE APPRAISAL CRITERIA FOR PERFORMANCE THE TYPE OF APPRAISAL RESPONDENTS PREFER GENDER DISCRIMINATION-RESPONDENTS PREFER REPORTING NATURE OF THE RESPONDENTS FEEDBACK GIVEN AT THE TIME OF APPRAISAL APPRAISAL EVALUATION-STRENGTH AND WEAKNESS APPRAISER EVALUATION ON SKILL GAP TRAINING ENHANCEMENT THE ROLE OF APPRAISAL IN THE EMPLOYEE GROWTH V

PAGE NO. 21 23 25 27 29 31 33 35 37 39 41 43 45 47

15. 16. 17. 18. 19. 20. 21. 22. 23.

ROLE OF APPRAISAL IN PROMOTION OPENION ABOUT JOB ROTATION OPENION ABOUT JOB ENLARGEMENT RESPONDENTS IDEAS FOR THEIR JOB DEVELOPMENT OPENION ABOUT THE FACE TO FACE CONTACT OPPORTUNITIES TO IMPROVE PERFORMANCE APPRAISAL AND ATTITUDE CHANGES PERFORMANCE RATING AND SALARY OPENION ABOUT THE PRESENT APPRAISAL SYSTEM

49 51 53 55 57 59 61 63 65

BIBLOGRAPHY

VSP Rao, Human Resource Management, 2nd Edition, Excel Books, New Delhi.

R. Kothari, Research Methodology Methods and Techniques, 2nd Edition, New age International publishing.

Donald R Cooper, Pamela S Schindler, New Delhi.

Business Research

Methods, 9th Edition, Tata Mc Graw Hill publishing Co Ltd,

Gary Dessler, Human Resource Management, 11th Edition, Prentice Hall of India Private Limited, New Delhi.

T.V.Rao, Performance Management and Appraisal Systems; HR Tools for Global Competitiveness, Sage Publications, Chennai.

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ANNEXURE IMPACT OF PERFORMANCE APPRAISAL SYSTEM 1. Name (optional) : ___________________ 2. Sex 3. Your age group? a) 19 - 23 b) 24 - 28 c) 29 - 33 d) 34 38 e) above 38 4. Date of joining : ___________________ : a) Male b) Female

5. Performance appraisal should be based on your a) Quality b) Target c) Both 6. The frequency of appraisal should be a) Monthly b) Half yearly c) Annual
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d) 360 degree 7. Appraiser appraised your performance based on a) Personality traits b) Behaviour c) Results d) All the above 8. Which type of performance appraisal do you prefer? a) Subjective performance appraisal b) Objective performance appraisal c) Combination of both 9. Based on the gender, performance appraisal varies. The following questions are graded on a 5 point scale: 1 Strongly agree 2 Agree 3 No comment 4 Disagree 5 Strongly disagree 1 2 3 4 5 10. During appraisal, the appraiser had daily contact with you. 11. During appraisal process, you are allowed to give feedback. 12. Do you think the performance appraisal evaluates your strengths and weaknesses? 13. The appraiser exactly evaluated the skill gaps within you.
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Yes/No

14. The organization is providing effective training program for skill enhancement after your appraisal period. 15. Performance appraisal helps in your personal growth. 16. The appraisal system helps in your future promotion prospects. 17. Do you recommend job rotation for your development? 18. Do you recommend job enlargement for your development? 19. Do you have any ideas to recommend for your development? If yes, Please specify___________________________. 20. At the time of appraisal documentation review, did you have face to interaction with your appraiser? 21. Were opportunities given to you to improve your performance? 22. Does the performance appraisal review actually change your attitude / behaviour? Yes/No 23. Based on the performance ratings, is there any increase in the salary? Yes/No 24. Are you happy with the present appraisal system? 25. Yes/No face Yes/No Yes/No Yes/No Yes/No Yes/No

Do you have any comments on existing performance appraisal in

your enterprise. Specify your suggestions.

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This survey is only for educational purpose. Strict confidentiality will be maintained and no details will ever be revealed to others.