Beruflich Dokumente
Kultur Dokumente
Kath Webster Russia GDS Project Director Alexander Sherstyukov Account Director Russia Agency Network Wednesday, 15th December 2004
Agenda
Who Are Sabre Holdings? GDS Project Overview
What is the Aeroflot Sabre GDS Project? What are the Key Deliverables? What can the agency community expect?
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A world leader in travel commerce, retailing travel products, and providing distribution and technology solutions for the travel industry
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Industry leader in multiple travel channels Revenues of $2.05 billion in 2003 S&P 500 company NYSE:TSG Headquarters in Dallas/Fort Worth, Texas More than 6,000 employees in 48 countries
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10. Tulsa, OK
2000 Spins off from AMR 100 percent 2002 Starts open systems migration 2004 Launches SabreSonic, a new generation airline passenger management solution 2004 Agreement with Aeroflot Russian Airlines
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Engineering
Crew Management
Finance Systems
Venture and distribution partners. Other brand names include Abacus (Asia), Sitar (India), Infini (Japan), Falcon (Mid. East), Zenon (Cyprus)
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with
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GDS Agreement
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Technical Information
PCs Minimum specification
266 MHz processor or higher 128 MB RAM minimum SVGA Monitor-1024 x 768/16-bit (High Color) video resolution
lower specification will work but will require scrolling to view entire
screen
screen
Windows 98 Second Edition Windows ME Windows 2000 Windows XP Home or Professional Windows NT 4 with Service Pack 6 Microsoft Internet Explorer version 5.5 or higher
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Printer information
Sabre certified Ticket printers Datasouth Documax A3300 Mannesman Tally 5200 Texas Instruments 810 Texas Instruments 885 Texas Instruments 895 Data Products 120 Data Products 200 Compuprint 324
Currently testing other possible printers
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Number Agency eServices website with special Aeroflot & Russian market content
Russian language solutions (Sabre Virtually There, eServices, MySabre) Local Russian market Service & Support
Helpdesk & Training
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market Providing
Travel agency training (with training companies) Agency Helpdesk services Installation support
ATS is also working on a range of other support services
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Agency Training
5 Training classrooms opened on 6 December
Sabre certified Trainers
Further Training
Super-user seminars will take place
3 day seminar taking place three times end February & early March Advanced Ticketing, MySabre & printer setup, agency administrator functions
For agency staff who cannot attend classroom training Refresher for classroom trained staff Evaluation version available today Certification version available soon
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Aeroflot website for each location migrating from Gabriel to Sabre. The Order Form can be printed for signature.
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(planned for approx 200 PCCs per week from mid Jan 2005)
Aeroflot Operations will create setup for each new location and send out installation info to agency
Installation information page on Aeroflot website
PCC, TAs, temporary EPR (training access) Installation instructions & details for download or CD
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MySabre Installations
Agents will either
Download MySabre from Internet (broadband connection) Install MySabre from Installation CD (dial up connection))
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Problems with download Step by step advice TA issues Setting up printers (specially ticket printers) EPR issues Troubleshooting hardware Troubleshooting Internet connection
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Cutover activities
Cutover on 22 March 2005 Gabriel to SabreSonic conversion
Inventory PNR data Fares Departure control
EPR cutover from Training access to Live access Agency PNR conversion
Agents will receive list of their new PNR locators Will need to CLAIM these PNRs into Sabre PCC
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Russian Ticketing
Aeroflot host ticket printing (like BSP model) Local printer certification as host ticket printers Off-host ticket printing solution for other airlines MINI Interface to mid/back office systems
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MySabre Russian
Web portal point of sale
Sabre emulator with Point & Click Agency eServices tab Portlets with market specific information Streamlined bandwidth requirements (36K modem) Sabre Print Module (SPM) host printing Russian menus, scripts, documentation & tags
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MySabre Russian
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MySabre Russian
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MySabre Russian
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Russian Ticketing
Current Russian ticketing options Gabriel Aeroflot host ticketing Sirena systems via Transport Clearing House Off host ticketing solutions via Vouchers type products Sabre host ticketing for Aeroflot System Generated Ticket Numbers (not preprinted) IATA Resolution 722 format BSP Revision 20 structure for reporting (RET file) to SU IATA number or SU Validator controlled at agency level Mode indicator (determines how ticket has been issued)
Automated price quote from Sabre, forced price quote or manual fare creation
Beta test begins end Jan 2005/release end Feb 2005 IUR (interface) information available for mid/back office
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Russian Ticketing
Certified ticket printers
Existing Sabre printers
Non-Aeroflot ticketing
Non-host (vouchers) ticketing solution for other airlines Next generation solution planned for release in Mar 2005
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Linked to MySabre
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Agency eServices
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Agency eServices
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Agency eServices
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http://eservices.sabre.com 36
Travel agency logo branded Download to calendar etc. Second chance bookings (Car & Hotel) controlled at agency level Destination information, weather, currency etc. Choice of languages (including Russian) http://www.virtuallythere.com
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Questions
?
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