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TRIUM P3004

User Manual

Trium P3004
User Manual

TRIUM P3004s User Manual

Preface

Preface
We sincerely appreciate your choice to purchase Trium products. Trium Security operates on the principle that our customers deserve strong, reliable security products with an emphasis on value. This is the user and installation guide for the Trium-P (3004) Legacy Series embedded DVR. Please read this manual carefully before you begin using the DVR. We recommend retaining this manual in a location that can be easily located by the operator of the system.

Copyright Win4NET, Trium.


No reproduction of any part may take place without the written permission of Win4NET in accordance with copyright policy. Win4NET building, 1027-5, Hogye-dong, Dongan-gu,Anyang-si, Gyeonggi-do, South Korea. Trium P 3004 is Win4net's trade mark.

Certifications
CE, FCC, MIC The logo of the Trium P3004 and that of Trium is a trademark of Win4net company limited. Ethernet is a trade mark of Xerox corporation. Microsoft, MS -DOS, the Windows logo, Windows and Windows NT. used in the USA and other countries is a trade mark of Microsoft corporation. The manufacturer, importer and agent shall not be responsible for accidental damage including injury - and other damage caused by inappropriate use or operation of this product. This manual has been made for use with the Trium-P 3004. Win4Net (Trium) does its best to provide accurate information but cannot be held responsible for typos or mistakes. Information contained in this document is subject to change without prior notice.

TRIUM P3004s User Manual

TRIUM P3004s User Manual


This is an operating manual for use with the Trium P3004 product. All graphical and technical descriptions are given on the basis of Trium P3004.

Caution
We strongly recommend that users read all safety cautions carefully before operating the product, and operate the product appropriately. Since the indicated cautions contain critical safety information, they must be fully complied with.

Danger

Risk of death or serious injury. This is the highest priority danger warning..

Warning

Risk of serious or lesser degree of injury. May also cause damage to the product or to property..

Risk of minor injury or damage.


Caution

Important

Requirements or limitations regarding operation. Users are recommended to read the relevant details carefully so as to operate the product properly and without harm.

The above cautions indicate the degree of damage/injury that may occur due to inappropriate use of the Trium P3004.

ii

Caution

Danger

Non-compliance may result in death or serious injury. The highest degree of urgency.

Please connect the power cord only to the type of AC outlet indicated in the manual or product specification. If connected to other types of power outlet, fire and electric shock may result. Do not expose the product to moisture and dampness. Doing so may result in fire and electric shock. Do not place heavy objects on top of the power cord. Damage to the power cord may result in fire and electric shock. Do not place containers with liquid or small metal objects on top of the product. Liquid or small metal objects getting into the unit may lead to fire and electric shock. Do not score, bend, twist, pull or heat the power cord. Damage to the power cord may lead to fire and electric shock. Do not remove the top casing of the product. Doing so may result in electric shock. If internal examination and maintenance are deemed necessary, contact the authorized system vendors or installers. Do not modify the product in any way. Doing so may lead to fire and electric shock.. In case of lightning, immediately turn off the power switch and remove the power cord from the power outlet. Failure to do so may result in fire and electric shock Please use only the power cord supplied with the product. Use of other power cords may result in fire and electric shock. In case of smoke or burning odor, immediately turn off the power switch and remove the power cord from the power outlet. Continued operation of the product may result in fire and electric shock. Always request maintenance service from the authorized system vendors or installers. If the product is dropped or damaged, turn off the power switch and remove the power cord from the power outlet. Continued operation of the product may result in fire and electric shock. Users should request maintenance service from the authorized system vendors or installers. Do not touch the product with wet hands. Doing so may result in electric shock.

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Warning

Non-compliance may result in a serious or lesser degree of injury. It may also cause damage to the product or to property.

Do not leave the power cord or other cables in passageways or walkways. Passers-by may trip and fall. Avoid contact with water or beverages. Contact with water or beverages may result in damage that cannot be repaired. In case of lightning, immediately turn off the power switch and remove the power cord from the power outlet. The product may otherwise be damaged. Excessive current from the product and the camera may result in an electric shock. Connect the power cord to an external device only when the products themselves are disconnected from their power supply.

Caution

Non-compliance may result in minor injury or damage.

If a foreign substance is stuck to the product, remove it using a soft cloth or tissue. Do not use chemical agents (thinner, solvent, etc.) to remove the substance. Do not operate or store the product in the following places: -An area that is either too cold or too hot. - An area of high humidity, or in front of an air-conditioner, or in places subject to sudden temperature changes. -An area where there is excessive dust. - Areas where heat from the product cannot be emitted through both of the product's side ventilation openings. Do not place credit cards/telephone cards/bank account books/tickets and other objects with magnetic properties near the product. Static electricity may cause damage to the internal parts of the product. Please remove static electricity from your body before touching the rear panel and internal electronic parts of the product. If this product is damaged beyond repair or reaches its maximum service life, dispose of it in compliance with local laws and regulations regarding the disposal of lead and plastic waste.

iv

Caution

Important

Denotes requirements and limitations in operation. Users are recommended to read the relevant details carefully so as to operate the product properly and without harm.

The product may not work properly if the power source is unstable or/and if electric shock occurs. Make sure the correct rated power is available. The product is designed to be proof against electric power failures; however, damage may occur as a result of power failure. Current data may be damaged or data might not be recorded. Make sure to use an Uninterruptible Power Supply (UPS). Since the product is designed to record video data on the hard disk, an error in the hard disk or other miscellaneous errors might prevent the product from recording properly. Periodic maintenance is required for proper operation of the product The product is designed for users to configure their own interface. However a user configuration error could lead to operation malfunction. This product should be set up by certified installers only. Since the product is connected - and tightly coupled - to exterior accessories (camera, sensor, LAN, Hard Disk, etc.), there is a risk of malfunction from external causes. Ensure periodic maintenance by the certified installers In this product, 1 Kbyte equals 1,024 bytes, 1 Mbyte equals 1,024,000 bytes and 1 Gbyte equals 1,024,000,000 bytes.

TRIUM P3004s User Manual

Table of contents
Preface ...................................................................................................................................... i Copyright / Certifications / Registered Trademark / Terms of Use.......................................... i TRIUM P3004's User Manual ................................................................................................. ii Caution .................................................................................................................................... ii Table of contents .................................................................................................................... vi Chapter 1 Introduction and Installation of TRIUM P3004 ............................................ -1
1. About the TRIUM P3004................................................................................. -3 2. TRIUM P3004's system connection diagram................................................... -4 3. Confirmation of contests .................................................................................. -5 4. Before starting installation Please check to make sure the following stes are follosed ............................................................................................................ 1-6
(1) System configuration ........................................................................................ 1-6 (2) Specification ..................................................................................................... 1-7

5. Basic Installation................................................................................................ 1-8


(1) Trium P3004 I/O connections panel ............................................................... 1-8 (2) Installation ........................................................................................................ 1-9 (3) Replacement the CMOS battery ................................................................... 1-13

Chapter 2

Using the TRIUM P3004 .................................................................................. 2-1 1. Basic opertaion ................................................................................................ 2-3
(1) Front panel........................................................................................................ 2-3 (b) Remote Controller ....................................................................................... 2-5 (2) System Startup/ Exit ......................................................................................... 2-6 (3) System Log in/Log off ..................................................................................... 2-8 (4) Screen configuration....................................................................................... 2-11

2. Guide to main system functions ....................................................................... 2-17


(1) Recording ....................................................................................................... 2-17 (2) Search for recorded file .................................................................................. 2-22 (3) Playback recorded files................................................................................... 2-28

3. Additional functions. ....................................................................................... 2-30 vi

Table of contents
(1) System/ Log information confirmation .......................................................... 2-30 (2) Channel Information Display ......................................................................... 2-36 (3) Automatic Screen Rotation and Division Functionality ................................. 2-37

Chapter 3

TRIUM P3004 setup ....................................................................................... 3-1 1. Quick Setup ....................................................................................................... 3-3 2. Recording Settings ............................................................................................. 3-6 3. Camera Setting ................................................................................................... 3-9 4. Event Setting .................................................................................................... 3-12 5. Weekly Scheduling Setting .............................................................................. 3-17 6. User Setting ..................................................................................................... 3-18 7. Network Setup ................................................................................................. 3-19 8. System Configuration ...................................................................................... 3-21 9. Screen Setup .................................................................................................... 3-23 Troubleshooting guide and Glossary ............................................................... A-1 Troubleshooting guide .......................................................................................... A-3 Glossary ................................................................................................................ A-9

Chapter 4

Product Warranty Card

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viii

Introduction and Installation of TRIUM P3004

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Chapter 1. Introducion and installation of TRIUM P3004

1. About the TRIUM P3004


The Trium P3004 is a feature-rich, small form factor embedded DVR. Based on a reliable Linux platform the Trium P offers cutting-edge true H.264 video compression technology. The P3004 has the ability to simultaneously record 4 channels of compressed video footage to the internal HDD. Intuitive and user-friendly interface makes all functions easy to navigate via the internet (remote), VGA monitor, or composite (NTSC/PAL) monitor as well as display output. Powerful user control features permits usage-rights to allow access to registered users only. A powerful solution to enhance any security system. The features of TRIUM P3004 Stable Linux based platform 4 channel simultaneous video compression(NTSC/PAL) Sensor inputs ( 2 ) , alarm out (1), internal beep (1) Easy access front buttons, optional mouse interface, IR remote controller VGA, TV composite User access-control: user certification log in Journaling file system is applied (ext3) User-friendly menu system and interface. Independent channel recording options: basic recording, scheduled recording, sensor recording, or motion recording Simultaneous record on all channels (NTSC: max. 120 fps, PAL: max. 100fps) Brightness, Contrast Control functions(impossible to set each channel individually) Resolution can be selected as per record: - NTSC/PAL : 352x240 / 352x288 (Low Resolution (SIF)) 704x240 / 704x288 (MID Resolution(HALF D1)) 704x480 / 704x576 (High Resolution (D1)) True H.264 algorithm is used for video compression. Adjustable playback speeds: (Normal frame, real time play back, X 2, X 4, X8) Channel on-screen display options (1, 4) Sequential video screen change automatically (1, 4 divided screen ) Ethernet 10/100 Base-T Powerful remote surveillance via internet Search/review data by: date, channel, event and screen. Enhanced zoom functions on data search (zoom in, zoom out) Embedded DVD-RW option is available for back up 1-3

TRIUM P3004s User Manual

Audio: one channel input, one channel out. USB 2.0 Interface De-Interlace

2. TRIUM P3004s system connection diagram:

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3. Confirmation of contents.
The following contents of the Trium P3004 product should be as follows:

TRIUM P3004 system . . . . . . . . . . . . . . . .. . . . . . . . . . . 1

DC ADAPTER (12V, 5A) . . . . . . . . . . . . . . . . . . . . . . . . 1

TRIUM P3004(CD) . . . . . . . . . . . . . . . . . . . . . . . .. . . . . 1

REMOTE CONTROL . . . . . . . . . . . . . . . . . . . . . . . . . . 1

User Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Reference
Contents may vary slightly by country.

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4. Before starting installation please check to make sure the following steps are followed.
(1) System configuration The following diagram is for Trium P3004's basic system configuration (VGA monitor, DVR unit and four cameras).

Reference
Trium P3004 provides various setup options, the system's configuration may be different for each installation and should be optimized to meet your installation requirements. Please consult the installer with any questions.

Cautoin
First attach the power adapter to the DVR and then attach to the power source. If the power cord is attached first to the power source and then to the DVR, an alert (beep) will sound.

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(2) Specification
TRIUM P3004
ITEM
Input Video Output Display CODEC Video/Audio Display Resolution Max Display speed Recording Resolution IO Port Operating System System Control Network Interface Display Mode Record OS Method NTSC PAL VGA, Composite 1/4Split modes Hardware H.264 (embedded in CPU)/ PCM(embedded in MUX) 720 x 480 (NTSC/PAL) NTSC:120 fps, PAL:100 fps 120fps@352x240, 60fps@704x240, 30fps@704x480 100fps@352x288, 50fps@704x288, 25fps@704x576 RS232(x2port), Sensor(x2port)/Alarm(x1port), RS-485(x1port), USB 2.0(Rear: 2port, Front :1port) Embedded Linux Front Panel Button, GUI Menu, Mouse Interface, IR Remote Control Ethernet 10/100 Base-T, RJ-45 Modular Jack Adjust Brightness, Contrast, Hue for each channel, 1/ 4 split mode Manual, Schedule, Event(Motion/Sensor) High Speed/Compression/Resolution, Motion Detection, Motion Detection(HR) Compression Rate, Record Frame, Motion Sensitivity, Schedule Control

DESCRIPTION
4 Channel (NTSC/PAL), 1Vpp, 75ohm

Search Mode Utility Audio Input output

Search selection by Date, Time, Camera, search screen sizing


& channel selection. 2X~ 5X- speed search Password, Time setting, Auto Lock, Disk Format, Auto Deletion Simple Configuration, Schedule Recoding LINE input 1 channel , 1Vrms at 10K LINE output1 channel, 1Vrms at 10K S-ATA 3.5 Inch , it is up to 2 unit , DVD-RW ( max 1 ) External Adaptor (DC 12V ,5A ) 290(W) x 287(D) x 71(H)mm Normal : 3.9Kg 5 to 45

Embedded HDD/ CD-RW Power Dimension Weight Operating Temperature

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5. Basic installation.
(1) Trium P3004 I/O connections panel.

Nu

Name
Input port for video channel COMPOSITE for video output COM CONSOLE VGA monitor Ethernet USB connector Audio input Audio output port port

Description
Video signal input port Connecting port for TV monitor Serial cable connection port(RS-232C) and PTZ Camera control Serial cable port for RS-232C PTZ Connecting port for VGA monitor Ethernet 10/100 Base-T connecting port Connecting port for USB devices Audio input port Audio Live/Play output port RS-485 module connection port Sensor module input port(Sensor In) Alarm module output port(Relay Out) power cord connection on the unit

Item
BNC BNC D-SUB 9 D-SUB 9 HDD-SUB`15 RJ-45 Type-A 3.50mm Earphone jack 3.50mm Earphone jack Terminal Block 2Pin Terminal Block 4Pin Terminal Block 2Pin DC INLET

PTZ control connection port Sensor input module Alarm output module power cord connection

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Chapter 1. Introducion and installation of TRIUM P3004

(2) Installation Connect the monitor, camera and power cord to operate the Trium P3004. Install Trium P 3004 in the order indicated below: 1) Notice before installation - Avoid applying excessive force to the system. - Avoid disassembling the system. - Make sure the correct voltage is used. - Avoid touching the system with water or liquid.
2) Connection with camera(s)

Insert the signal cable out of camera into the input port at the rear panel. Reference
that it is required for users to use proper video cable as following table Sort of cable RG59/U RG6/U RG11/U Maximum distance 229m(750ft) 305m(1,000ft) 457m(1,500ft)

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3) Connect a VGA Monitor, TV Monitor.

Insert the monitor plug into the VGA connector at the rear panel and connect the receptacle of the TV-out cable to the SPOT connector. 4) Connect a device dedicated for audio.

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Cautoin
To prevent the system malfunctioning triggered by lighting, it is strongly recommended that audio cable
with shield on it be utilized.

5) Connect Sensor & other device.

<Sensor/Alarm >

a. Connection with a device through RS-485 This is the port used to make a connection for control of PTZ dome camera. Both port number 1 (TX=) and port number 2 (TX-) should be connected with a device after checking polarity.
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b. Connection for RELAY output One line among the signal lines out of device should be connected to number 3 port (COM), another line should be connected to number 4 port (NO).c. C. Connection for Sensor input: one of the signal lines from the sensor device should be connected to either number 5 (GND) or number 7 (GND), a different line should be connected to number 6 port(INI) or number 9 port (IN2). 6) Connection with HDD Consult the diagram below for correct peripheral connection:

a. Remove the outer case screws and lift off the outer case. Carefully set it aside. b. Remove the screws (2 pcs) at the right edge of outer side and the screws (3 pcs) found on the bottom of the case, separate power cable and data cable. c. After separating mounting bracket(s), connect the appropriate device (DVD-RW, HDD) and cables as noted above. d. Replace the outer case and screws.

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Chapter 1. Introducion and installation of TRIUM P3004

Caution
The replacement of HDD must be conducted by an authorized system vendor or engineer.

Warning
Please refer to the HDD compatibility list to make sure the new HDD or other device is compatible Manufacturer does NOT retain any responsibility (warranty or other) for the damage of HDD or Trium
product from user negligence or environment. with the Trium unit.

Abnormal or abrupt power surge/power down may result in loss of HDD data. Trium is not
responsible for lost user data as a result of faulty power loss.

(3) Replacing the CMOS battery All time data will be lost when CMOS battery is removed from the main board. Specification for the battery which have been used: Voltage: 3V Capacity: 220mAh Constant standard load: 0.2mA Operations temperature: -30oC ~ +60 oC

Warning
If the wrong battery is used it could result in an explosion Make sure the replacement battery is the correct match.

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Chapter 2. Using the TRIUM P3004

1. Basic Operation
(1) Front panel (a) TRIUM P3004

2
1 Power indication light / remote controller sensor

MENU 2 Press to access main menu in live mode. In the window screen it functions as ESC/Close/Cancel button.

SEARCH 3 Press to access search in the live mode. It performs the same function as the following sequence: [MENU] <Search> Date & Time

UP / DOWN/ RIGHT / LEFT ARROWS 4 Used for movement of the cursor. SELECT Press to select a highlighted item.

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RECORD 5 Press at the main menu or at the live screen to record/stop. It performs the same function as the following sequence: [Status bar] <Record>

USB port 6 This is port of USB memory for backup purpose. In case of using mouse, it should be connected to USB port on the back.

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(b) Remote Controller


Live Screen Mode power button id setup button Entry into Search Mode Entry into Backup Mode Entry into Play mode Switch to Live mode Entry into setup mode Up, down, left, right key : Menu switch, Pan/Tilt under PTZ mode ENTER : operate selected menu Screen auto switch mode under single screen mode Switch to previous menu at window Play Mode reverse-play at double spped Play/Pause play at double speed Switch to live mode Up, down, left, right key :Menu move ENTER:operate selected menu Switch to previous menu at window 1ch at 1 split mode 2ch at 1 split mode 3ch at 1 split mode 4ch at 1 split mode OSD Display/Block

operate F+ under PTZ

operate F- under PTZ operate Preset under PTZ operate IRIS under PTZ

operate Z+ under PTZ

operate Z- under PTZ 1ch at 1 split mode/Input No1 key

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TRIUM P3004 User's Manual


2ch at 1 split mode /Input No2 Key 3ch at 1 split mode /Input No3 Key 4ch at 1 split mode /Input No4 Key Input No 5 key Input No 6 key Input No 7 key Input No 8 key Input No 9 key Input No 0 key LOGOUT/LOGIN Instant recording loot at system info OSD Display/Block PTZ mode

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(2) System startup / Exit (a) System startup

Connect the power source to the DVR. initialization will start.

After power up the system boot

Once the initialization is complete, the live view will be shown on the screen.

What is initialization? This is a process that checks for dedicated devices connected to the system (VGA, I2C, Video, Audio, Ethernet, USB, and HDD) to verify the status of each device.

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(b) Exit from the system/restart (c) To turn off the system go to: [MAIN MENU] <Shutdown>. (d) To power off using the remote controller press the power button on the controller.

To exit or reboot the system enter the userID and password when prompted by the shutdown/reboot window.

Once the password and ID are entered selecting shutdown will return the system to live viewing only. 2 Selecting reboot will restart the system. Select cancel if you have reached the shutdown window in error. To completely power off the system unplug the power cable.

NOTE: If the Shutdown button is selected live display may still be active, but the system will be stopped. In order to completely power off the system the power cable must be unplugged. If the reboot button is selected the system will exit and restart.

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(3) System Log in/Log off (a) System log in As a security measure the user must login to perform any functions on the system. Once the user is logged in all system functions can be accessed. Start by clicking with the controller or mouse to bring up the login window.

2
1 2

Please check User ID and password. 1 Clink on 'Login' then enter the data in the input fields and press OK. **Default User ID is either 00 or admin, Password is 00000000 ( 8 characters )**

If the login information is entered correctly the lock icon will change to show unlocked status. 2 If user authentication is not valid please recheck logon information or obtain a valid userID and password. ( )

if User ID or Password is invalid, the following message will be seen:

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(b) System logoff Once the logout function is performed no system functions except login and live viewing are possible.

Use the following steps to logoff: [MENU][Main Menu] <Logoff>

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(c) How to input User ID / Password

2
1 Click inside the input box to bring up the virtual keyboard. Enter the alpha-numeric values for UserID and Password.

Once the UserID and Password have been keyed the user must press the Enter key to advance. If the ESC button is pressed, input will be cancelled.

Virtual keyboard Used to input alpha-numeric values for access to certain functions/features. The virtual keyboard appears when the user selects the input window for the item to be entered. There are two versions of the virtual keyboard:
A .the keyboard for input of text B .keyboard for input number

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(4) Screen Configuration (a) Screen layout

Main display screen:

display of video feed from camera input.

( full screen view or screen split view )

Status bar: consists of menu, channel status, screen rotation, record, HDD allocation, device information and time information.

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(b) Main Menu

2
Search 1 Date & Time : movement to search window Event :movement to event search window

Setup 2 Quick Setup :movement to quick setup window Record : movement to record window Camera : move to camera set up Event : move to event set up Schedule move to weekly schedule set up

System 3 User Management : move to users set up Network : move to network setup up Configuration :move to system configuration Display : move to display set up window

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Information 4 System Information :move to system information System log :move to system log Event log :move to event log

Logoff Advances to logoff user.

Shutdown System power off.

Close Close main menu.

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(c) Status Bar Channel & Recording status / Screen split / Automatic screen switch / Instant recording / Available HDD capacity / Lockup / Network transfer / USB device information / System time etc. are displayed.

7 6 5 4 3 2 1

Display of channel , record status Icon displays according to the status of channel. NO input signal, it seems not to be connected to camera. No input signal but something is displaying. No input signal, but it records something No input signal, record and screen are performed. It accepts input from video source, but it is not displaying. 1 it accepts input from video source, it is displaying It records video from video source, but it is not displaying on the screen. It records video input on the screen, displayed on the screen. The video input is recorded by event alarm, but the video is not seen on the screen. The video input is recorded by event alarm; it displays the video on the screen.

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Split screen Switches to display all available channels at once.

Sequence display Automatically moves through available channels (slide show).

Instant recording Displays the recording status.

Free space on HDD 5 Shows the amount of free space on the hard drive. The unit of size is GB(Giga Bytes), MAX 9,999GB (9.9 TB (Tera Bytes) )

Other status icons (Lock) displays the status of system:login(unlocked)/out (locked). 6 (Network) It displays network connection and status of connection. (USB) Is displays the status of USB device connection (green=connected, grey=disconnected).

System time 7 It displays system time and date. The form or layout of the date (month, day, and year) may be changed in setup.

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Channel Icon Status: If the color on the number of channel is white, it means video is displaying. If the color is black, it means there is nothing to display. If background is orange, it is recording. If color is grey, it indicates the channel has stopped recording. If background entire icon and number are shaded, it means there is no input video signal. Using the status bar with remote controller and front panel pressing 1,2,3,4 on the remote controller will display that channel on the screen in full screen channel display. choosing the move key(), changes display to full screen while also switching channels. Selecting 'OK/Select':[ 4 split screen 1 split screen auto sequence screen exit from auto sequence and 4 split screen ] Pressing the 'SPLIT' key will result in 1/4 split screen display. Pressing 'RECORD' on remote controller or front panel will start or stop an instant recording. Choosing 'ESC/MENU' on remote controller or front panel will bring up the Main Menu. The 'ESC/MENU' is used for closing window.

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2. Guide to Main System Functions


(1) Recording (a) Manual Record By clicking on [Status bar] <Record> or pressing the Record button, starts a new instant recording or stops a present one on selected channel(s).

To record use the sequence: [Statusbar] <Record> or record on the front/remote.

By pressing the record button on either statusbar/DVR/remote for a second time will stop an instant record.

Record method on record setting should be pre-set for Instant record In case of instand record, Record will be carried out by designated value regardless of schedule & event setting.

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(b) Daily Schedule Recording This function sets a recording schedule.

Record mode must be set as Schedule. 1 Regardless of Record Button operation, it only records the period time set in schedule.

In case it cannot record due to HDD issue such as disk full or failure during recording the recording stops and an alert message is displayed. Regarding the details of prerecording, refers to Chapter 4-2.

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(c) Weekly Schedule Record Designate recording schedule to change its value automatically. Click [Menu] [Setup] Schedule and set it up.

Set value ranging from #0~ #9 on the wanted date / hour. Undesignated date/hour operate as default #0.

Configuration value(#0 ~ #9) There are 10 recording configuration values maximum. The values reflect recording conditions, you can carry out recording and monitoring by hour/date. Details of value setup is available from Chapter 4-1. Quick Setup.

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(d) Event Record Starts a recording when an event occurs, unless recording is already running.

1 2

Record method must be set as contiuous or schedule mode.

Record Event must be set to Motion / Sensor

If Event configured in Record Setup & Event Setup occurs under Schedule Mode the recording automatically starts. When the dwelling period of event passes then recording automatically stops. In case of contiuous mode, recording should be automatically carried out regardless of event occurrence.

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Event occurrence activates recording. When recording starts, channel on control bar becomes on-and-off in between recording and event icon. When Event Mode is set to Motion, channel detecting motion can only record and if it is the configured channel. In addition, to start record on sensor event, make sure Sensor Record in Sensor Event Setup is set to Sensor.

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(2) Search for recorded file (a) Date & Time Search: Click [MENU]<Search>Date & Time and search (b) button on front panel/remote.

2
3

Search Calendar Displays if saved files exist (in case of file existing (cursor is unable to move to sections without data) 1 Switches to the month in which the oldest file within a year. Transfers to the month where the latest file remains within a year. Go back to a month ago Move onto next month. ) Switch to Search, Year, Month by using buttons on calendar.

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File Information 2 Shows information for the selected data. Date Start Time End Time File Size

Time Search Table 3 Displays condition of saved file at time & channel with various colored box. (No recording) (Normal recording) (Event recording)

Save/Playback/Close 4 Play switches to Playback screen. Backup transfers to saving screen. Close shut down search window.

With channel unselected on File Information display, it will display all information about entire file of chosen date. File with DST time zone applied displays D on date of file information display.

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(c) Event Search : Click [MENU] <Search> Event

2
5 4 2,3

Search Table Is composed of Date/Hour/Event information and listed in order of time.

Page Information Display 2 Displays page information with regard to the selected event. (Current Page# / Total Page#)

Page Button Go back to the first page ( 3 Go back to the previous page ( Go to the next page ( Go to the final page ( ) ) ) )

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TRIUM P3004 User's Manual

Save/Playback/Close Play go to Playback screen. Backup go to saving screen. Close go to search window.

Log Export Refers to 3-(1)-(d).

When event with recorded file included takes place, Event stays selectable. After picking event, Clicking play button or Search Key on front panel/remote displays the Playback screen.

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(d) Backup

2
2
Backup Information Displays backup data/input sections required for backup. Backup Device displays name of backup device. File Name shows name and type of file that will be stored into backup device (.pw3 / .exe) Channel Pick channel to be saved. Start Time displays the starting time of file scheduled to be stored. End Time shows ending time of file to be backed up. File Size displays size of file slated to be backed up. Command selects commands such as Backup/Format/Eject(Load) Disk Size shows capacity of device. Est. Time shows estimated time by completion of backup. Elapsed Time displays period of time spent from staring point of backup to the current.. Progress shows status of backup and format as Percentage(%)

Backup 2 Select Backup Command and click backup button, and backup gets started. Choosing RECORD button on Front panel/Remote gets backup started.

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When using USB memory as storage device, the format button may be clicked to start the format of the USB memory. In case of ODD with rewritable media, format can be done by choosing format. Insertion/removal of media can be done using Eject/Load commands.

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TRIUM P3004 User's Manual

Playback speed control bar ( 4

Speed is adjustable ranging from 1 to 7 in quick replay mode. Basic setting is 4, which is played at normal speed.

Audio (

If playback file has audio data, button will toggle sound on/off.

Playback file control Go back to the previous file ( Rewind at the high speed ( Rewind at the normal speed ( ) ) ) )

Go back in opposite direction frame ( 6 Move forward frame ( Play at the normal speed ( Play at the high speed ( ) ) ) )

Stops play and go back to the start ( Stops in current screen ( Move onto the next file ( ) )

Multi mode selection Quad display mode ( )

Single screen mode ( 8

Activated under single screen mode. Switches to single screen mode if data saved in CIF.

Channel Selection (

Displays the screen of the selected channel.

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Chapter 2. Using the TRIUM P3004

(3) Playback recorded files A playback file can be selected via various selection methods: Hour&Date, Event, Event search. Clicking the play button on the bottom of each search screen will begin playing the selected file.

End (

), ESC Key (Remote)

Go to the prior search screen.

Pin to (

), STATUS Key (Remote)

Displays and pins Playback control Panel to display.

Progress Bar ( Displays process of playback file. 3

(It shows up on bar in accordance with starting & ending time of the selected file) The previously played data is displayed in blue and remaining data in orange color

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Chapter 2. Using the TRIUM P3004

3. Additional Functions
(1) System / Log information confirmation (a) System Information Selects and move to [MAIN MENU] <Information> System Info.

2
Version / Name Version System Name Designated in System configuration of System Setup. System ID 1 Designated in System configuration of System Setup. Ethernet Address Displays network information. Displays IP Address & MAC. Record File Displays the starting and ending time of recording. Version information << Major.Minor.Patch >>

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Disk Size Displays the capacity of HDD and available space. Video Format Displays Video Foramt (NTSC/PAL). Motion Detection Displays the related channel in red where motion is sensed when it comes to motion event recording mode setup. Sensor Input When choosing recording mode setup for Sensor event, If sensor input is detected, the related channel shows up in blue. Alarm Output In case that Alarm (Relay) output is set after event occurrence, it shows up in blue when event occurs. Close Switches to main menu window after closing system information window.

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Chapter 2. Using the TRIUM P3004

(b) System Log Move to[Menu] <Information> System Log.

2
2,3 4

System log table Consists of Date, Hour, Information

System Log Page Information Current page # / Entire Page #

Page Button Go to the first Page ( 3 Go to the previous page ( Go to the next page ( Go to the final page ( ) ) ) )

Close/Cancel Close system log window.

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TRIUM P3004 User's Manual

(c) Event Log Go to [Menu] <Information> Event Log.

2,3 4

Event Log Page Information Current Page # / Entire Page #

Event Log Table Is composed of Date, Hour, and Information.

Page Button Go to the first page ( 3 Go to the previous page ( Go to the next page ( Go to the final Page ( ) ) ) )

Close/Cancel Close event log window.

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Chapter 2. Using the TRIUM P3004

(d) Log Export Go to [Menu] <Information> System Log or Event Log.

2
1

2 3 4 5

Log Saving Button Switches to Log saving screen

Log selection Selects log that you desire to save.

Saving media selection Chooses the desired saving media.

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Progress Bar Displays log saving progress status.

Export/Close Save Log or Close log saving screen.

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Chapter 2. Using the TRIUM P3004

(2) Channel Information Display

2
1

Channel Information Display 1 If the channel information is not displayed, left-click status bar area twice or select status button on remote. The status bar and channel information should now be viewable.

Channel information It displays channel label, event & audio information, PTZ control.

How to hide channel information Right-click status bar area twice, the channel information and status bar should disappear.

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(3) Automatic Screen Rotation and Division Functionality (a) Automatic Screen Rotation Automatically rotates Camera on screen.

1,2

Turn Screen Rotation On 1 Select screen rotation button on status bar or chooses OK button on front panel/remote. The screen(s) will rotate in accordance with the dwell time pre-set in the screen setup.

Turn Screen Rotation Off 2 Selects screen rotation button on status bar under or Chooses OK button on front panel/remote, screen rotation will stop.

Automatic rotation is implemented only in single screen mode. In case of switching to quad screen mode, Automatic screen rotation ends. Refers to Chapter 4-9 for Dwell Time Setup.

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Chapter 2. Using the TRIUM P3004

(b) Split Screen Display Mode Quad/Single screen mode can be set by the press of a single button.

Switch to single screen mode: 1 Select split mode icon on status bar. screen and display #1. Switching to a certain channel: Click specific channel # on status bar, the display will change to the corresponding channel in single screen mode. The display will change to full

How to Switch to quad display screen mode 2 Select split mode icon on status bar, the display will switch to quad channel display mode.

NOTE: Function of automatic screen rotation doesnt operate under quad screen mode.

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TRIUM P3004 Setup

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TRIUM P3004 User's Manual

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Chapter 3. TRIUM P3004 Setup

1. Quick Setup
Camera setup is available through the Quick Setup Menu. Click [Menu] [Setup] Quick Setup Make the needed adjustments by clicking on the buttons. Click Apply when finished to save the new settings.

3
Record Mode Choices of recording method for each channel: Continuous mode records continuously. Schedule: User can select the desired recording period. Off: No recording will take place. Prerecording: Select the desired period of time for pre-recording to take place. 1

Resolution Adjustment choices: CIF : 352X240(NTSC)/352X288(PAL) HD1 : 704X240(NTSC)/704X288(PAL) D1 : 704X480(NTSC)/704X576(PAL)

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TRIUM P3004 User's Manual

Quality Set the compression rate for recording. Low compression Mid compression High compression Highest compression 1 FPS Set the number of recording frames per second. Choices: 1/2, 1~10, 12, 15, 20, 25 (PAL) / 30 (NTSC) Below is a chart showing FPS equating to specified resolutions. CIF HD1 D1 NTSC 120 fps 60 fps 30fps PAL 100 fps 50 fps 25 fps

Configuration Configuration choices: -Current Config -User Config #0 ~ #9 - High Quality - Normal Quality - Low Quality - Default Config The selected configuration ID shows up on the left bottom side of the setup window. The setting is applied in accordance with its value. 2 Configuration setup: Go to Quick Setup, and then select Setup. Automatically applies the simple recording setup. Select the value (Config #0 ~ #9) desired and hit the save button. Quick Setup options: Choose between Select the values (Config #0 ~ #9) that you desire to use and hit the save button. The setup in detail: Read the values(Config #0 ~ #9) that you desire to set up After closing quick setup window, recording, camera and event on setup should be set and saved.

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Chapter 3. TRIUM P3004 Setup


HDD Format Format Data/ System Log/ Event Log File. File Delete Delete methods : Off: Auto-Deletion Function is unavailable. If HDD doesnt have enough space remaining, recording stops. Automatic: If HDD runs out of space, the oldest file is deleted first. This deletes files over 1 / 2 / 3 weeks / 1month / 6 month HDD SMART Usage of HDD SMART Relay output Sets Relay output.

No use Normal Open Normal Close

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TRIUM P3004 User's Manual

2. Recording Settings
How to make adjustments:
Click [Menu] [Setup] Record, and the Record Setup Window appears. When finished click the Apply button.

Mode Choices for recording methods: Continuous mode records continusouly. Schedule: User can set the recording period and prerecord time. Off: No recording is available. * Prerecording Setting Set the desired prerecording time with the tool available in Schedule, as shown below.

Event Set to record based upon specific events. Motion: Recording begins due to motion event. Sensor: Recording begins due to a sensor input. Off: No recording takes place.

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Chapter 3. TRIUM P3004 Setup

Resolution Select a resolution: CIF Resolution : 352X240(NTSC)/352X288(PAL) HD1 Resolution : 704X240(NTSC)/704X288(PAL) D1 Resolution : 704X480(NTSC)/704X576(PAL) Quality Choices for compression: Low Mid High Highest FPS Set the number of recording frames per second Frame Number : 1/2, 1~10, 12, 15, 20, 25 (PAL) / 30 (NTSC) NTSC 120 fps 60 fps 30fps PAL 100 fps 50 fps 25 fps

CIF HD1 D1 Audio

Select to activate audio recording on a given channel. Network Transfer Set to control devices from the remote area. Motion Sensitivity Set the motion detection level ranging from 1 to 8. Adjustable when the recording method is set to Motion 1 (Low sensitivity) ~ 8 (High sensitivity)

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TRIUM P3004 User's Manual


Motion Region Designates the area for motion detection. Found in the motion event recording method. Full: The entire viewing area is used for motion detection. Partial: Designate a partial area of the screen for motion detection. How to set motion detection area: Select Motion Region and it will show a setup window. Select a channel. Choose Motion Region (Full/Partial). To choose the desired region, click the outer area of the window or the Search or Setup button on front panel and remote control. To remove motion detection cells, just select, drag and drop. - When using the front panel and remote control, use the arrows, OK and select keys. After selecting the motion regions, right click or use the Search or Setup button on the front panel. It will then go back to the Motion Region Setup Window. Press the Apply button to save and you will be returned to the Record Setup Window. 1

Pre-Record Used to record more of the event by using video footage that has been captured, but not yet recorded. Pre-record simply commands the DVR to record the already captured video footage. -Pre-Record allows for up to 4MB of video for up to 30 seconds from the starting point of an event.

NOTE: To select the same options for every channel, select the all channels button. 3-8

Chapter 3. TRIUM P3004 Setup

3. Camera Setting
Camera related settings can be carried out in the Camera Setup Window.
Click [Menu] [Setup] Camera (Camera Setup Window pops up). Click Apply Button to apply setting(s).

Each channel can not be set up individually. When changing value in setup, the same goes for the rest of channels. Brightness Fine tune the Brightness level of the screen. 0% ~ 100% : 0% : The darkest, 100% : The brightest Contrast Adjust the contrast level of the screen. 1 0% ~ 100% : 0% : low-contrast 100%: high-contrast Saturation Fine-tune the saturation of the screen. 0% ~ 100%: 0%: low sat. (Black & White), 100%: high-sat. Hue Adjust the hue of the screen. 0% ~ 100%: 0%: low-hue 100%: highest hue value.

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TRIUM P3004 User's Manual


Camera Label Name of camera for each channel. PTZ Controller Selects the controller that controls Pan/Tilt, Zoom/Focus for PTZ camera. Connects RS-485 port on back panel to PTZ camera to control.

PTZ ID Sets ID for PTZ camera.

PTZ Control When PTZ Controller is selected, PTZ Icon pops up on Live Screen. User can then set Pan/Tilt, Zoom, Focus, and Preset. To activate the PTZ pop up from the main live screen, right click on the channel window with PTZ activated on it. When using the remote, first change the channel set for PTZ controller into single screen mode and then select PTZ button. 2

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Chapter 3. TRIUM P3004 Setup

PTZ camera controller settings


After connecting cameras, several settings are required (settings can be different depending on the type of cameras). Camera list will be continuously updated in the future.
Camera Model
None(Default) AD SPEED DOME AD SuperDome700 BOSCH LTC-0285 CANON VC-C4/VC-C50i D-MAX DSC230S DMP23-H2 Eclipse ELMO PTC-200C FINEST CRR-1600 HITR0N Fastrax-II HONEYWELL HRX-2000 HONEYWELL ScanDome II HONEYWELL VCLTP IKEGAMI PCS-358 IKEGAMI PCS-70 JVC TK-676E LG Multix LILIN FastDome MIKAMI PTC-103HU NEWBORN SPEED DOME NICECAM MP-1000 PANASONIC WV-CS850 PELCO D-Type(2400bps) PELCO D-Type(9600bps) PELCO P_Type(4800bps) PELCO P_Type(9600bps) SAMSUNG SCC-641 SAMSUNG SPD-1600 SENEORMATIC Speed Dome SIMAC FastDome SUNGJIN RX 2000/3000 TOA C-SC50A/SC80 TOA CC551 ULTRAK KD6

PTZ ID

Speed

Standards
RS-232 RS-485 RS-485 RS-232 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485 RS-485

PTZ Controller cannot be set. 4800 bps 2400 bps 9600 bps 9600 bps 9600 bps 9600 bps 2400 bps 9600 bps 2400 bps 9600 bps 9600 bps 9600 bps 9600 bps 9600 bps 9600 bps 9600 bps Applies 9600 bps ID(Address) set on 9600 bps camera 9600 bps 9600 bps 9600 bps 9600 bps 2400 bps 9600 bps 4800 bps 9600 bps 9600 bps 9600 bps 4800 bps 9600 bps 4800 bps 9600 bps 9600 bps 9600 bps

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TRIUM P3004 User's Manual

4. Event Setting
(1) Sensor Event Click [Menu] [Setup] Event. Select Sensor Check Box on the top of screen (Sensor Event Window will open). Select options, when finished click the Apply button.

1 2

Event Type Selects type of event. 1 Sensor This event uses sensor installed. Motion: Motion Detection Event. System System Warning Event(HDD Warning/Camera loss/ Password Error) Sensor Record Allows user to set a chaneel to start recording at the time of sensor event occurrence. Only the channel whose event is set to sensor on Record Setup will record data. 2 If the certain section is selected, Channel selection window pops up. After picking the channel, click outside the selected window or select ESC/MENU on front panel/remote, the value is now set.

Sensor Type

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Chapter 3. TRIUM P3004 Setup


Determines the way the sensor conjunction is set. Normal Open Conjunction point is normally open, but close in case of input signal Normal Close Conjunction point is normally close, but open in case of input signal. Dwell Time Set the dwelling period of event from the start of alarmed event occurrence. Dwelling period type : 1,5,10,20,30sec, 1,2,3,5,10,15,20min, infinite. Display Set the channel number which shows up on supervision screen at the time of event occurrence. Alarm Output Set whether to export alarm signal at the time of event occurrence. Beep Set weather to produce beep sound at the time of event occurrence. E-Mail Set weather to transmit email at the time of event occurrence. PTZ Preset Relocates preset location of PTZ camera at the time event occurrence. If section is selected, then preset window pops up on screen.

Camera selectable ranging from Off,1,2,3,4 Preset Start location in which PTZ camera is repositioned at the time of Sensor event occurrence. Preset End location in which PTZ camera is relocated when dwelling period for Sensor event ends. Caution: PTZ camera can operate preset only under the condition that the PTZ controller of camera setup is correctly set.

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TRIUM P3004 User's Manual

(2) Motion Event Click [Menu] [Setup] Event. Select Motion Check Box. The Motion Event Window will pop up. After selecting option(s), click the Apply button.

Dwell Time Set dwelling period of event at the time of event occurrence. Dwelling period type : 1,5,10,20,30 sec, 1,2,3,5,10,15,20min, infinite Display Set the channel number displayed on supervision screen at the time of event occurrence. 1 Alarm Output Determine whether to export alarm signal at the time of event occurrence. Beep Determine whether to produce beep sound at the time event occurrence. E-Mail Determine whether to transfer email at the time of event occurrence.

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Chapter 3. TRIUM P3004 Setup

(3) System Event Click [Menu] [Setup] Event. Selecting System check box on the upper side of screen triggers system event window to pop up. After setting option(s), click the Apply button.

3
Hard Disk System warning event. Camera Loss : loss of camera input detection event. Password User login error event. Dwell Time Set dwelling period of event at the time of event occurrence.. Dwelling period type : 1,5,10,20,30 sec, 1,2,3,5,10,15,20 min, infinite 1 Alarm Output Determine whether to export alarm signal at the time of event occurrence. Beep Determine whether to produce beep sound at the time of event occurrence. E-Mail Determine whether to send email at the time of event occurrence.

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TRIUM P3004 User's Manual

(4) Notification SetEvent E-Mail & Alarm Server List used at the time of event occurrence. Click [Menu] [Setup] Event. Selecting Notification check box makes notification window appear on screen. After setting desired option(s), click apply button.

E-Mail List E-mail entries for E-mail transfer notification. 1 Toggle on/off with check in the box located to the right of entry. Selecting Sensor/Motion/HDD/Camera/Password event enables usage of each E-mail.

Alarm server Set address & port of server where alarm information is storage.

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Chapter 3. TRIUM P3004 Setup

5. Weekly Scheduling Setting


Use the weekly schedule setup menu to set options for all schedule recordings.
Click [Menu] [Setup] ->Weekly Schedule (Weekly Schedule popup will open). After setting options, click Apply.

Configuration Table 1 Set the date and time for scheduling and set the desired setting value number.

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TRIUM P3004 User's Manual

6. User Setting
User settings can be done in the User management window.
Click [Menu] [System] User Management, the User setting window will popup. Set all options (userID, Name, Password, and Level) and click Apply.

Name Input the name of user. Password Inset the password of user. Level 1 Set the authorization of user. User Authorization (LEVEL): Admin Unlimited authorization. Power User Live view + Recording related setting + Search + Save User Live view + Search + Save Guest Live view Admin and Guest can only change password of user.

Set account by using previous page(

)/next page(

) buttons.

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Chapter 3. TRIUM P3004 Setup

7. Network Setup
Network pertaining setup can be conducted on network setup window.
Click [Menu] [System] Network (Network Setup window). After setting up options, Click Apply.

Internet Protocol Input the value of Static IP address, subnetmask, gateway. Ip address, subnetmask, gateway automatically become set by using DHCP protocol. IP address/Subnetmask/Gateway Set Ip address / gateway / subnetmask of related system The values become activated only in case of static ip address. DNS Server 1 Set IP address in DNS Server. Video Port Set network port for remote connection. Http Port Set network port for http connection. Bandwidth Set bandwidth of network ( 256Kbps, 512Kbps, 1.5Mbps, 2Mbps, 10Mbps, 34.5Mbps, 45Mbps, 100Mbps)

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TRIUM P3004 User's Manual


NTP Server Set address of time synchonization server to synchronize TIME. In case of no value in NTP Server, NTP Server is unavailable. NTP Server must be set together with Time Zone in System setup, then, accurate time zone can be set. 1 NTP Server Address Area US CA US WA KR JP Domain Name nist1.aol-ca.truetime.com bigben.cac.washington.edu time.bora.net clock.nc.fukuoka-u.ac.jp

E-Mail Server Choose USE checkbox when using exterior network. SMTP Server Set Domain Name or IP address of SMTP Server. 2 User ID, Password Input user information used for connection to SMTP Server. SMTP Port Input Port # utilized for connection to SMTP Server

DDNS Select USE box to use DDNS. DDNS Server Input Domain Name of DDNS Server. 3 Host Name Input Host Name of DDNS Server. Password Input Password used for connection to DDNS Server. Router IP Select whether to use Router IP or not.

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Chapter 3. TRIUM P3004 Setup

8. System Configuration
Systems related setup can be carried out in the configuration setup window.
Click [Menu] [System] Configuration. After setup options are selected, Click Apply button.

System Time Set the time for system. After setting the time, click Apply Button or Set Time, and then, the time designated by user is applied. Date/Time Format Choose the type of display for date & time. Date display types are Year/Month/Day, Day/Month/Year, Month/Day/Year. Time display type is 24H/12H. Time Zone Set standard time zone Set GMT refecting related areas. Daylight Saving Zone Time If selected standard time zone is for summer time. You should choose whether to use or not.

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TRIUM P3004 User's Manual

System Name Set the name of system. System ID Set the ID of system. 1 Serial Communication Set type of devices connected to system serial port. S/W Upgrade Upgrade S/W of system by using USB flash disk. System will reboot once done with system upgrade. Dont unplug the power during upgrade, and operate any functions. Power off & abnormal operation trigger system to malfunction.

NOTE: USB flash disk must remain formatted in the form of FAT or FAT32. Name of system S/W must be XXXX.img.

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Chapter 3. TRIUM P3004 Setup

9. Screen Setup
Options related to system display can be set in the display setup screen.
Click [Menu] [System] Display (display popup will be viewable). After selecting setup options, Click the Apply button.

3
System Language Displays language shown in system. Default is English. GUI Transparency Set GUI transparency ranging from 0%(opacity) ~ 100%. Auto Key Lock 1 Set option to use auto key lock function when there is no user input for a certain period of time. Period of setup ranges from 3/5/10/20/30/60min and Default is off. OSD Adjustment Adjust the position of status bar and replay control window Basic value is 0 and it can move up and down at 4 phase. Rotation Dwell Time Set auto screen display scroll (slide show) period of time from 1 to 99sec. Default is 5sec.

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TRIUM P3004 User's Manual


VGA Resolution Set optimized resolution into VGA input of monitor. VGA Resolution options: 640x480, 800x600, 1024x768, 1280x1024, 1440x900, 1680x1050, 1920x1080. Default is 1024x768. Skins Able to modify skin of image utilized in system. Blue and orange are selectable, basic value is blue.

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2
Troubleshooting Guide and Glossary

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Troubleshooting Guide

Troubleshooting Guide
Problem on Startup
Problem Possible Causes
Power may not be supplied to the unit. It may be due to connection of power cable No video monitor on the It might be due to connection of the cable out of monitor The monitor may not support some vertical resolution frequencies (TFT monitor, low priced monitor, etc)

Possible action
please check whether power cable is correctly connected please check whether power source is proper for recommended power capacity make sure the power cable is connected properly to a monitor make sure the connection between monitor cable and the port at the rear panel is properly connected Please change the monitor with new one which can support over 50Hz

It doesnt work

Freeze up during the initialization/start-up

It may be a problem in the OS

Use the RS-232C connection to tether unit to PC, run the hyperterminal on PC and then turn on the system power. Review the message on the boot, please try to contact manufacturer to conduct next steps.

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Display Problems
Problem Possible Causes
Camera may not have been installed properly Camera image is projected unevenly or is not operating properly Camera image is projected unevenly or is not operating properly Camera/lens is not properly adjusted or not operating properly Camera may have too low a resolution The power may not be connected to the camera Camera and cable are not connected properly or the cable has a defect You may not have set the recording at the recording setting The monitor setting may be wrong The camera iris is not correctly adjusted If the monitor setting is not correct The setting value in the display setting is not correct The video chip may have a problem The monitor is not properly adjusted Monitored image is displayed too bright in the monitor The camera iris is not properly adjusted There may be a problem in video display and the camera's synchronous signal

Possible Action
Check whether the camera is installed properly Connect the camera directly to another monitor and check the operation status Connect the camera directly to another monitor and check the operation status Check the operation status of the camera or adjust the lens Change it to a camera with higher resolution Check the camera's power connection

Slow image display

Poor image quality

There is no camera input signal

Check the connection or change the cable

Check the setting value in the recording setting again Adjust the monitor setup Adjust the camera Iris Correct the monitor setup Adjust the output setting values for contrast and brightness Have it checked by an authorized vendor where you bought the product, or by the installer Adjust the monitor Adjust the camera Iris Check the video cable or connection, or change it to another camera

Monitored image is displayed too dark in the monitor

The color of the image in the monitor is poor

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Troubleshooting Guide

Sensor/Alarm Detection
Problems
There is no reaction from the alarm even if the sensor has detected an event. The alarm does not turn off but remains on continuously after the sensor has detected input

Possible causes
Sensor/Alarm is not set You may have used the wrong type of sensor The sensor operation time is not properly set The alarm is not connected Duration of the sensor alarm has been set too long The sensor may be defective

Actions
Set Record Mode to Sensor Mode and then select the alarm output port. Use an A Type sensor Set the sensor operation time Using a multi-meter, check whether sensor output is continuously shorted when there is input Adjust the output port operation time for when the sensor has detected input Check sensor operation Set Record Mode to Sensor Mode, and short the lower and upper ports of the sensor box. Check the recording status Under these conditions. If recording cannot be made to work, contact the authorized vendor where you bought the product, or the installer

Recording is not working in Sensor Operation Mode

The sensor box port may be defective

The selected channel does not light up red when I try to select the channel connected to the sensor

The setting is wrong

Check if Recording Mode is in Sensor Mode in the recording setting of the Relevant channel.

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Recording Mode: Motion Detection


Problems
There is a movement, but recording is not initiated Recording starts setting lower as a result of insignificant movement

Possible causes
The Sensitivity is set too low The Sensitivity is set too high Too insignificant an area is included in the monitoring region The illumination of the monitoring region is too low The camera is not properly fixed The camera image is projected unevenly or it is not working properly AGC is on in a dark screen

Possible actions
Set the Sensitivity value of the recording setting higher. Set the Sensitivity value of the recording setting lower Exclude the insignificant area from the Motion Region Increase the illumination of the monitoring region Safely fix the camera Check the camera's operation status

Recording operates when there is no movement at all

Screen noise may be detected as movement if the AGC is on in a dark screen

Playback
Problems
The quality of the recording setting playback screen is poor and a block appears in the screen

Possible causes
The compression level is too high The quality of the camera input image is poor

Possible actions
Set the Compression Level value in the recording setting. This occurs when there is excessive noise in the camera image. Check out the potential causes of the noise (cable, camera status) The image in the monitor may appear curved if the monitor has a low resolution. This phenomenon does not occur if you use a TV monitor

In playback, the screen appears smaller than the full screen

The output device may be a VGA monitor

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Troubleshooting Guide

Execution of ReMonPRO
Problems Possible causes
Network may not be connected

Possible actions
Check whether the network is connected utilize a ping test on the network Check whether it is a CAT 5 TPE (Category 5 Twisted-Pair Ethernet) cable and that use different methods for connecting cables depending on the connection status of the network. You may use cross cable or direct cable Test after connecting the PC and Trium P3004 directly, using cross cable Check the version of the remote surveillance program and download an update at our web site if necessary If the result of Ping test after removing the network cable of Trium P is O.K, other equipment uses the IP. Set to other IP that is not used by other equipment Check whether IP/ID/ Password is correct in the setting of ReMonPRO Check whether the Trium P Network setting is correct 1 Check the IP address of the Network Setup 2 Check the ID/Password/ Access Right in User management of System Setup 3 Check whether the Network Setting per Channel is set to On in the Record Setup Contact the network administrator or operator to check whether it is restricted port number Check whether the PC specification enough is

ReMonPRO was successfully executed, but not properly connected

You may have used the wrong cable, or it is not connected properly

There is an error in the network environment The version of the ReMonPRO is not the same as that of the system Conflicting with the IP of other equipment(if other equipment uses the same IP) ReMonPRO's setting is not correct ReMonPRO can be executed and the result of Ping test is ok, but it cannot be connected

Trium P3004 network setup is wrong

The Port Number is not allowed in the firewall ReMonPRO is not executed PC's specification is not correct

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Additional Troubleshooting Issues


Problem
I cannot access the system

Possible causes
System access rights cannot be restored

Possible actions
Contact the installer, or the authorized vendor where you bought the product, and ask for assistance

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Glossary

Glossary
AGC (Auto Gain Control) AGC is a function that automatically controls the signal gain according to preset conditions. If the input signal exceeds the preset range, the signal gain will be adjusted to prevent signal saturation. If the input signal is weak, the AGC will raise it up to the regulation level and maintain a constant level. As a result, the screen image/video will automatically adjust to try and show the best possible contrast and video. DVR (Digital Video Recorder) A DVR is a video storage device that compresses and stores camera data processed in a digital signal format. This system integrates a screen conversion switch, screen divider, VCR, sensor and alarm controller, into a single digital recording system. DVRs use technology based on video algorithm H.264, MPEG, MJPEG etc. to compress and store video data. H.264 H.264 Advanced Video Compression (MPEG-4 Part 10, Advanced Video Coding) is an industry standard for video coding. Designed to combine smaller video compression (about one half the size of similar files with older codecs) and enhance video quality. H.264 is used in such applications as Blu-ray Disc, IPTV, digital cable TV, satellite broadcasting, UCC, DMB and Terrestrial broadcasting. NTP (Network Time Protocol) NTP is a standard protocol for assigning time in the network. NTSC (National Television Systems Committee) The NTSC is the FCC (Federal Communications Commission) and International TV System Committee, which established the U.S. color TV standard. The NTSC standard was chosen as the color TV standard for the U.S. in 1953, and later in 1960 by Japan. Korea also adopted the NTSC standard, after considering the allocated channels and characteristics of the broadcast equipment that was in use. In most instances, CCTV systems have elected to use the NTSC method. Non-PC based Equipment Non-PC-based equipment means equipment that uses an RTOS/Embedded operating system instead of a standard PC operating system. The main advantage is that the product is highly stable because it is not built on a PC platform.

A-9

TRIUMP3004s User Manual

PAL (Phase Alternate Line) PAL is a TV broadcast standard which was developed by the Telefunken Company of Germany in 1967. The PAL method is a broadcast method with a scanning rate of 25 frames per second. It has fewer frames compared to NTSC but it has a greater number of straight scanning lines, with 625. It also has better resolution, with its use of high bandwidth. The advantage of this method is that it is not affected by phase fluctuation. However the disadvantage is that it cannot be viewed on black & white TVs. Currently Europe, Australia, China, North Korea and others have adopted this method USB (Universal Serial Bus) USB is a kind of serial port for connecting computer peripheral devices. USB has the function to control several peripheral devices (HDD, CD-ROM drive, keyboard, printer, etc.) and is an interface supporting Plug & Play technology. SMTP (Simple Mail Transfer Protocol) SMTP is a standard protocol used in Internet e-mail transmission. Frame A frame is a complete screen view, made by interlacing, in a TV. A field scanned twice completes a single frame. The NTSC method shows 30 frames per second, in contrast the PAL method shows 25 frames per second.

A-10

Product Warranty Card


Product name: Serial No.:
Guarantee Clauses
1. The high quality of the product is guaranteed by strict quality control. The warranty period of the product is for one year from the purchase date. 2. Within the warranty period, malfunctions occurring without apparent cause during normal operation will be given A/S service free of charge. However in the following cases, A/S service will be charged for: * Damage or malfunction due to negligence. * Damage or malfunction due to natural disasters. * Malfunction as a result of failure to comply with the operating instructions and warnings in the manual (user error). * Malfunction due to power failure. * Modification to the product by other than company designated and authorized maintenance personnel. 3. After the expiration of the warranty period, chargeable maintenance services may be provided through a maintenance contract or upon request. * In case of malfunction, notify the place of purchase first. If a service request cannot be met, request should be made to designated A/S agents or company A/S centers for quick and reliable A/S service.

Date of purchase: Place of purchase:

Recommendations & cautions


1. Please place the accessories provided with the product in a safe place and utilize them for future peripherals for the product. 2. For reliable utilization of the product, we recommend that you use appropriate equipment, such as an AVR (Automatic Voltage Regulator) or Power Conditioner. 3. Please install the product away from direct sunlight or magnetic fields. If such conditions are unavoidable, please take any necessary precautions. 4. Please note that if the warranty card is not available or the purchase information (serial number, etc.) is missing from the card, the A/S service the customer receives may be either charged or free, according to the standard calculation for quality guarantee periods as stated in the Consumer Protection Act. 5. Take care to keep the warranty card in a safe place. If the warranty card is lost, the customer may be unable to receive free A/S service.

Win4NET Co. Ltd. Address: (Zip code: 431-848) WIN4NET Building, 1027-5 Hogyedong, Dongan-gu, Anyang-si, Gyeonggi-do Republic of Korea Telephone: +82-31-455-8600 (Official) Fax: +82-31-455-8611 Customer Assistance Center http://www.win4net.com +82-31-426-5606 A/S center: +82-31-426-5606 (Official)

Win4NET Co. Ltd.


Address: (Zip code: 431-848) WIN4NET Building, 1027-5 Hogye-dong, Dongan-gu, Anyang-si, Gyeonggi-do Republic of Korea Telephone: +82-31-455-8600 (Official) Fax: +82-31-455-8611 A/S center: +82-31-426-5606 (Official) http://www.win4net.com