Tutor Handbook

TUTORS HANDBOOK

This handbook is intended to serve as a guide to the policies, procedures, and the daily operation of the College. Please take time to read the handbook and become acquainted with its entries. Additional information and procedures can be found in the Learner Handbook or administration files.

MISSION STATEMENT The College cares for its staff, learners, and stakeholders and will provide the best possible education, training, staff development, work/learning environment for all. To deliver this vision, the The College commits to the following: Promoting equality and diversity Operating Training with integrity and commitment to excellence Managing the organisation effectively and efficiently with strict financial controls Embedding quality assurance throughout the organisation and that of any sub contractors Regularly reviewing standards within the organisation Creating a climate of continuous professional development for the organisation, staff and learners Recruiting the best people for the job Developing staff to their highest potential Providing access for all who wish to learn with Training Providing excellent pastoral care for those who come to Training Identifying the most appropriate programmes to suit the needs of the learners Delivering programmes to the highest standards Conducting assessments and tests to the highest standards Contributing to the community We aim to provide the highest quality educational service to learners in the following respects: Assessment success preparation for the world of work provision of a quality teaching and assessment service care for each individual learner development of affiliation with other institutions

Duties of a Tutor

The Tutor plans, organizes, and administers learning experiences, which contribute to each and every learner's optimal development - these experiences may occur within and outside the classroom. The areas of responsibilities include instruction, learner evaluation and assessment, Tutor evaluation and assessment, administration and professional development.

Instruction: Manage the teaching process and:

Develop yearly, weekly and daily lesson plans in accordance with the syllabus and course outline. Tutors should keep a record of their planning and preparation and be prepared to demonstrate it if asked by the The College Director Prepare assignments, progress tests, teaching props and teaching aids, etc. Use audio-visual aids, the Internet, field trips, and other resources to supplement and reinforce teaching. Participate in the selection process for textbooks, reference and instructional instruments. Familiarise yourself with The College 'Teaching Standards' and ensure you maintain these standards.

Learner evaluation, monitoring and assessment:

Evaluate learners' learning strengths and weaknesses, adapt teaching methods accordingly, and provide extra assistance to learners where necessary. Determine and implement teaching methods appropriate to learners needs and capabilities, group size, topics and syllabus and course objectives. Ensure Learner Progress Reports are kept up-to-date, paying particular attention to attendance, progress tests, mid-course assessments and Progress Reports. Prepare and implement regular progress tests. Ensure learners know and understand their results and keep records of tests and results. Prepare and give mid-course assessments. Tutors should mark this and arrange one-on-one meetings with learners to discuss their results and go through their Learner Progress Report. Complete regular Progress Reports for each learner to ensure they are receiving good feedback, motivation and have clear goals at all times. Liaise with internal examiners, the internal verifier and administration to ensure that formal Assessments are set at the appropriate time and level.

Tutor Evaluation and Assessment:

Participate in peer monitoring giving fair and constructive comments to colleagues. Familiarise yourself with the The College 3-way monitoring system and ensure it is carried out. Ensure learners have regular opportunities to give Tutor and course feedback. Ensure there is a private environment for learners to complete questionnaires and surveys for learner feedback on Tutors and courses.

Teaching Support, Monitoring and Feedback:

Teaching Standards are monitored using a 3-way system:

1. The College Director: All Tutors are observed twice a year by the The College Director and
given written and oral feedback.

2. Learners: At the end of each term, every learner is asked to complete a Tutor Evaluation form to
ensure that Tutors are satisfying learners needs and preferences and that teaching standards improve continually.

3. Other Tutors on the team: complete peer evaluations at least twice per term to support each
others Tutor-skills development and ensure high quality teaching is maintained at the school. Peer observation will be arranged by mutual consent. In addition to this, the The College Director will observe all new Tutors in their first few weeks and there will be written and oral feedback after the class. There are regular staff meetings where learners progress is discussed and issues of resources etc. are also discussed.

Classroom Management:

Encourage safe, healthy, and motivational conditions in the classroom and the College. Familiarise yourself with the The College Disciplinary Procedures; Anti-Bullying Policy, etc and ensure that both learners and Tutors follow policies and procedures to ensure the welfare of staff and learners remains paramount. Implement the schools procedure fairly and consistently. Ensure the cleanliness and tidiness of the classroom, learners' desks and other furniture and materials.

Administration:

Ensure a new learner completes necessary paperwork before beginning a course (e.g. Needs Analysis these forms are available in the The College office). Maintain pupil records of achievement, attendance, test performance, and progress. Prepare and submit yearly plans and weekly lesson plans. Ensure that administration is informed in of any Assessment/ re-take requirements or any special requirements for a lesson. Attend staff meetings. Participate in curriculum development and other professional activities as assigned by the The College Director. When leaving the school, all Tutors should hand over relevant information about the class and all learner record (Progress Tests, etc) to administration for The College records.

Professional Development:

Tutors are expected to attend and participate in professional development workshops (see staff development policy for full details) Tutors are expected to take into account feedback from learner, peer and The College Director monitoring and work to continually improve their teaching standards.

Tutor Training and Development:

Matters of teaching methodology are discussed at staff meetings. In-house training may include the following:

resource evaluation guest Tutor-trainers observation and feedback methodology workshops seminars and discussions

Tutors are encouraged to attend as many training and development workshops as possible. For full details of Tutor training policies, see Staff Recruitment and Development Policy (appendix).

Teaching Standards

Classes start and finish on time. Tutors are expected to be in class in time to greet learners. Tutors are expected to be well prepared - leaving the room to photocopy is unacceptable. Tutors should ensure the classroom is a positive learning environment. Homework is can be given if thought to be required by the Tutor. Tutors are expected to leave the classrooms neat and tidy, with boards cleaned and lights
switched off.

It is essential that Tutors complete a weekly lesson plan.

Lesson plans and class registers must be completed in full every day These must be returned to the office administration staff after each class.

The weekly staff meeting is the place to raise issues of learner progress, attendance or other
concerns.

Upon receiving a new learner, Tutors must ensure the learner completes an OUP Placement Test

and a The College Needs Analysis form and receives lessons and materials appropriate to their level.

Tutors should complete and regularly update Learner Progress records. Tutors are expected to complete Learner Progress Reports each term (see p. 33). The Learner
Progress Report is based on class performance, attendance and test results, as highlighted in Learner Progress records.

The

The College Director or Internal Verifier may observe lessons occasionally and give feedback. Peer observation may be arranged by another Tutor and the The College Director

In-house workshops are organised monthly to encourage Tutor development and exchange of
ideas. External workshops are also offered to facilitate professional development.

Tutor feedback is regularly given at the end of every term and Tutor feedback is always welcome
any time comment forms are available at reception for Tutors to complete and give to the The College Director

Unplanned Absence Tutors are expected to give lessons according to their contract and should not take extended leave during term time (unless special permission has been given by the The College Director). However, in the event of an unintended problem or emergency, Tutors should inform the The College as soon as possible in of their absence and provide lesson plans for a substitute Tutor where possible.

Further Questions or Policies Please ask the The College Director if you have any further queries or refer to your contract for specific information.

Staff Recruitment and Development Policy

It is the policy of to recruit, train and develop the best people for the job, taking account of employment and equality legislation. will demonstrate to applicants that they will become valued members of a dynamic team and will provide equal employment opportunities to all applicants. There will be no discrimination during the employment process including discrimination on basis of gender, age, religion, sexual orientation, race, family status, marital status, physical limitation, or membership of the Traveller community. Permanent posts will be filled through competition following advertisement. Vacancies will be advertised in local papers and/or in the appropriate section of national papers, and on the Fs employment website. Internal applicants will be given the same opportunities to apply for vacancies as those from outside. It is also the policy of to integrate new staff into a working environment which is welcoming and inclusive, as outlined in the Equality Policy and procedures. Staff will be given every opportunity to develop and expand their areas of expertise as they and the business develop. actively encourages staff to develop to their full potential by engaging in further education and training on site, externally and a wide variety of training/development methods. Equality Training will form part of Staff Induction and as relevant as part of ongoing staff development to ensure that staff remain aware of equality issues, promote equality, and combat discrimination within the company. In order to fulfil the above requirements, systems and procedures will be put in place, tested, evaluated and improved upon. As part of Internal Monitoring examples of the use of the recruitment and development policy, procedures and documents will be examined to see whether they were fit for purpose. If not, they will be amended and developed and reviewed again.

PART B: QUALITY ASSURANCE POLICIES AND PROCEDURES B3 RECRUITMENT AND DEVELOPMENT (B3.1 RECRUITMENT AND ALLOCATION, B3.2 STAFF INDUCTION, B3.3 STAFF DEVELOPMENT Procedure Title: B3.1 Recruitment and Allocation Version: 4 Date: Sept 11

Purpose: To ensure that the knowledge skills and competences required of staff to fulfil particular roles have been clearly identified and are used consistently in the recruitment and selection process. Also that there are clear recruitment criteria and a recruitment process is in place which is compliant with employment and equality legislation Staff Involved: Director, Tutors Method(s) used to carry out this procedure Identify essential and desirable requirements for the post Draw up advertisement, identify where to advertise, advertise in a way which allows all those eligible to apply to be able to do so Include Job specifications in contract of employment Who does it Director Director Evidence generated by this procedure Job descriptions Copies advertisements

Director

Personnel files containing signed copies of terms of employment. (Terms of employment doc) Information about Terms of employment Act information available for staff to read Copies of application forms, Copies of interview forms Copies of letters to successful and unsuccessful applicants

Comply with legal requirements

Director

Identify most suitable person/s for the job/s. Send letter of offer confirming details of job (job description) hours of work, salary etc. Receive acceptance/refusal

Director

Director

Copies of letters

Prepare induction programme Conduct Staff Induction Provide terms of employment contract Consider reasonable accommodation for staff with disabilities Allocate Staff to roles based on occupational competence, expertise and compatibility with training group etc.

Director Director

Training records (Staff induction procedures doc) Personnel / training records:

Director

Documented evidence of any accommodation reached Job specifications, Staff CVs, Copies of Staff qualifications

Director

The College Director will de-brief with each Tutor after each programme

Director, Tutors

Minutes of meetings

PART B: QUALITY ASSURANCE POLICIES AND PROCEDURES B3 RECRUITMENT AND DEVELOPMENT (B3.1 RECRUITMENT AND ALLOCATION, B3.2 STAFF INDUCTION, B3.3 STAFF DEVELOPMENT Procedure Title: B3.2 Staff Induction Version: 4 Date: Sept 11

Purpose: To ensure that all new staff are inducted into the organisation and have access to and are provided with induction training appropriate to their new role. Also that existing staff moving into a new area of work are appropriately inducted into that new role. Staff Involved: Director, Tutors, Assessors Method(s) used to carry out this procedure Prepare tailored induction using Staff Induction Handbook Who does it Director Evidence generated by this procedure Staff Training Records Staff Induction Handbook

Equality and Health and Safety training included in induction

Director

Staff Training Records Staff Induction Handbook

The College Director operates an open door policy and encourages staff to seek clarification on any issues and also to offer feedback and suggestions on a day to day basis.

Director, Tutors, Assessors

Notes on items brought forward to staff meetings etc.

Internal Verifier meets with Tutors prior to starting new programmes in order to ensure that they are up to date with current FETAC guidelines, that programmes are developed in line with procedures etc.

Internal Verifier, Tutors, Assessors

Minutes of meetings

PART B: QUALITY ASSURANCE POLICIES AND PROCEDURES B3 RECRUITMENT AND DEVELOPMENT (B3.1 RECRUITMENT AND ALLOCATION, B3.2 STAFF INDUCTION, B3.3 STAFF DEVELOPMENT Procedure Title: B3.3 Staff Development Version: 4 Date: Sept 11

Purpose: To ensure that there is an open and transparent plan in place within the organisation to identify, prioritise and meet the training, development and support needs of staff Staff Involved: Director, Tutors, Assessors Method(s) used to carry out this procedure All staff undergo Staff Induction training upon joining Training In house staff training sessions e.g. Internal Verifier meets staff on FETAC programmes prior to and during running of FETAC programmes to brief on current guidelines etc. External trainingundergone as required. Sample Trainer qualifications on display in office Who does it Director Evidence generated by this procedure Staff Induction Handbook Staff Training Records Director Minutes of Meetings Attendance Sheets Staff Training Records

Director

Staff Training Records Trainer qualifications on display in office

POLICY ON EQUALITY & DIVERSITY The College aspires to develop a community of learning for both staff and learners in which human relationships are valued and respected, equality of opportunity is actively pursued, and the personal and intellectual development of all members of the community is fostered and supported. The College includes learners and staff from many different backgrounds, cultures and with many different characteristics. Everyone who studies or works at the The College is respected and valued. This is true whatever the persons race, ethnic or national origin, beliefs, age, gender, disability, sexual orientation, or any other feature of difference. While you are a member of The College community, you can expect people to treat you in a respectful way and to be fair and reasonable in their contact with you. Equally, the The College also expects you to behave in a way which other people will see as being respectful and fair to them. This refers to other learners and to all The College staff regardless of their status, job or role.

DISABILITY POLICY

The College is committed to building an inclusive learning environment and to the provision of reasonable accommodation to meet the individual needs of learners as far as possible. We aim to enable full access and participation for all learners with a disability. The objective of this policy is to provide a systems framework for responding in a timely and appropriate manner to the individual needs of learners with disabilities. This policy applies to all prospective and registered learners.

ASSESSMENTS & ASSESSMENTS

Learners are assessed on the basis of exams throughout the year. Exams will take mostly take place at end of The College year but also at end of terms (Christmas, Easter etc.) depending on the course being undertaken. The end of year Assessments will take place May/June. Assessment Regulations It is the responsibility of each learner to make himself/herself aware of the dates, location and times of Assessments. Notices containing this information will be displayed on notice boards in the the College. Learners with disabilities or special requirements can notify the the College, either the Assessments Officer or Administration Staff at the beginning of the academic year. If the disability comes to light during the academic year then they are encouraged to notify the The College as soon as possible. Candidates shall assemble 20 minutes before the advertised time of the Assessment. Candidates are required to provide themselves with pen, pencils, rulers and similar materials as appropriate. Candidates will not normally be permitted to borrow materials from other candidates. At the end of the Assessment, a candidate must remain in his/her seat until an invigilator has collected his/her script. It is the candidates responsibility to ensure that: His/Her paper is submitted All relevant papers signed Attendance taken

Note: Different Awarding Bodies have different fees for all or some of the following: Course Registration. Course Assessment. Course Certification. Absence If a candidate is absent from any Assessment for any reason, a written explanation must be submitted to the the College. Any other relevant documents (doctors certificate etc.) must also be submitted. Failure to provide an explanation will incur disciplinary action. The College requires learners to provide acceptable and documented medical (or equivalent) reasons to allow for re-sits of exams. Acceptable reasons include hospital stays, serious illness, family emergencies (such as serious accidents or illnesses or death) or similar circumstances outside of the learners control. Normally, written documentation is required stating specific reasons and dates. Arrangements for re-sit exams must be made as soon as possible. The Tutor sets the date and time for re-sit exams.

Assessment Conduct A candidate must not, for any reason, speak to or have any communication with any other candidate during the Assessment. Any such communication will be regarded as a serious breach of the Assessments regulations. If a candidate needs to ask a question, the candidate should raise his/her hand and an invigilator will attend the matter.

While in an Assessment a candidate must not:

(i)
(ii) (iii)

Possess any book or paper except the Assessment paper or any other relevant exam materials Aid or attempt to aid and other candidate Obtain, or attempt obtain aid from another candidate

Assessment Results Learner Assessments are marked by an authorised staff member. Results are subject to a stringent Authentication process involving Internal Verification, External Authentication and finally a Results Approval process before submission to Fetac. An Appeals Process is in place where Learners can appeal their Assessment result. See Training Quality Assurance documentation in relation to centre policies and procedures. See also Job Description for Assessors on accredited programmes. PLAGIARISM POLICY Definition Plagiarism is presenting someone elses work as your own, without acknowledgment. Someone elses work means anything that is not your own idea. It includes material from books, journals, or any other printed source, the work of other learners, information from the Internet, software programs and other electronic material, designs and ideas. Plagiarism is considered as academically fraudulent and is subject to the disciplinary procedures of the the College. Plagiarism includes, but is not limited to:

(i)
(ii) (iii)

(iv)

Copying material, for example from the internet, or from another learner and submitting it as ones own Paraphrasing (changing some of the words) the ideas and concepts of others without proper referencing Using a passage or passages of any length from published or unpublished work of others without placing the passage(s) in quotation marks (or using other suitable referencing method). Submitting work completely or largely identical to that of other learners, unless group work and joint submissions are explicitly permitted by the instructor

(v)

Using any material other than your own during an Assessment.

Consequences If the Tutor / Invigilator finds that plagiarism has occurred a result of fail will be assigned and the incident reported to the The College Director. Disciplinary measures may then take place as is required by the situation.

CLASSROOM MISCONDUCT & LEARNER BEHAVIOUR

Learners must respect Tutor decisions at all times and behave in a respectful manner while in class attendance. The definition of Late for Class is arriving for class 30 minutes after the official class start time. Learners late for class may be refused entry to the class and will not receive attendance. This refusal to enter class is at the discretion of the class tutor. Learners found accessing inappropriate material or found using Training resources in an inappropriate manner will be subject to Training discipline procedures. Learners should use class waste bins to dispose of litter. Learners should turn off their PC monitor when concluding a class session. Learners should use the shared network facility to store their work in one server location. A learner may not use class time to attend an Training Office meeting. It is the decision of the Tutor to allow their learner to attend such meetings. Learners are expected to turn off all mobile devices while attending class. Learners failing to comply with Training procedures during class will be asked to leave the class and will not receive attendance.

The Tutor has the primary responsibility for control over classroom behavior and the maintenance of academic integrity and can order the temporary removal or exclusion from the classroom of any learner engaged in disruptive conduct that violates the general rules and regulations of the the College. Extended or permanent exclusion can be the result of classroom misconduct. Disruptive conduct shall include, but is not limited to, any intentional interference with the normal classroom procedure or presentation of the instructor and/or other learners and the interference with other learners rights to pursue course work. The instructor shall report to the The College Director any incident of disruptive conduct that results in the learner being asked to leave the classroom. The The College Director will arrange to meet with the Tutor to determine the appropriate action before the next class period. If there is a disagreement about readmission, the learner will be excluded from the classroom pending a hearing. If there is agreement for readmission, the learner will be readmitted but may be subject to normal disciplinary procedures which will be issued to the learner in writing. Should a learner be disruptive in the classroom and refuse any request on the instructors part to stop such behavior, the instructor has several options. The first option is to ask the learner to leave the classroom. Should the learner impose any harm to him/herself or to others, continue to be disruptive to the class, and refuse to leave at the instructors request, the instructor should call the The College Director. Police Services may be called in extreme circumstances to have the learner removed, from the class or The College premises.

The Tutor should then fill out an Incident Report. The Incident Report provides a formal record of an incident should further administrative discipline be necessary by the The College Director. All learners are accountable for their behavior when it leads to a breach of conduct. ANTI-BULLYING POLICY

(i) Definition Bullying is repeated aggression, verbal, psychological or physical, conducted by an individual or group against another. Intimidating behavior, whether intended or an isolated event, is always unacceptable in Unkind actions or remarks are unacceptable even if these are not intended to hurt. Bullying and intimidating behavior includes: Physical contact which intimidates or harms another person Damage to, or interference with, another persons work or property Extortion Verbal aggression Unwanted comments, name calling or graffiti Unwelcome telephone calls, text messages or emails The use of the internet or digital technology to intimidate or comment unfavorably upon another person Spreading rumors Malicious gossip Deliberate exclusion or isolation the College.

(ii) General Statement Every learner has the right to enjoy learning and leisure time in school. Tutors are entitled to teach and learners are entitled to learn free from intimidation. Bullying has detrimental effects, the most serious of which are fear, anxiety, loss of confidence and depression. Learners learning in a climate of fear and resentment do not reach their full potential. Bullying can have a serious effect on the mental welfare of a learner. It is important that bullying behavior be reported at all times. The College considers it essential that anyone who becomes aware of, or suspects, that intimidating behavior is taking place should inform an appropriate member of staff.

(iii) The The College Ethos for Learners

The College is committed to a policy of equal opportunity in education. The The College adheres to the principles of the Education Act 1998, Equal Status Act 2000. The The College supports an ethos of partnership, accountability, transparency, inclusion, respect for diversity and equality.

The The College has the right to: (i) (ii) Investigate all reported instances of bullying Record all instances and initiate appropriate procedures.

Procedure upon Reporting of Bullying: (i) (ii) (iii) (iv) Appointed personnel will interview all of those involved in an alleged case of bullying The alleged victim and alleged perpetrator of the incident will be spoken to and encouraged to solve the problem Written statements will be taken from both parties. Sanctions (see below) may be placed upon offenders.

Sanctions may include: (i) (ii) (iii) (iv) Verbal Warning Written Warning Suspension Other sanctions as deemed appropriate.

PASTORAL CARE

Pastoral Care can include: Problems with accommodation or host family Homesickness and culture shock Struggling to keep up with workload Having trouble with a particular class, learner or Tutor Bullying Learner welfare matters, interviews, counseling and follow up action. Information provided on all aspects of The College life, assessment, and progression.

If Learners have particular problems, or questions, they are advised to talk to the Tutors or The College Director who will offer guidance on how to assist the learner. Automatic reporting of any serious issues to The College Director, concerning learner welfare is required by all staff members.

LEARNER VISA REGULATIONS

As an learner studying in Ireland there are certain regulations which you must abide by to fulfill conditions set by the Immigration Authority of Ireland. While studying here a learner on an learner visa must Maintain an attendance of 85% or higher Complete exams as required for qualification undertaken Hold Private Medical Insurance Attend 15 hours of study per week

Individuals on an Learner Visa may work part-time a MAXIMUM of:

20 hours during The College term 40 hours during The College holidays

Please note, in addition to the minimum 15 hours of formal study at The College per week, most courses involve a significant amount of self-study outside of class time. You should plan your time outside of The College hours carefully and be sure to plan-in enough time for your studies and a healthy lifestyle!

ATTENDANCE & TAKING LEAVE

The minimum The College requirement for attendance is 80%. If your attendance drops below this rate, you will be subject to disciplinary proceedings. If you miss your own class you cannot attend a different class at other times to make-up for poor attendance. It is crucial that you attend your own classes regularly. The College Holidays are non-term time. All other times are term time. You must maintain attendance during term time. This means you cannot take leave or holidays during term time on demand. Leave during term time can only be taken under special circumstances (such as a family emergency or serious health problem) and you must apply to the The College Director if you need to take leave during this time.

DISCIPLINARY PROCEDURE

The College intends to amicably resolve, wherever possible, disciplinary matters regarding learner conduct. This document sets out the procedure which will be followed should a learner be subject to disciplinary action.

DEFINITIONS Verbal Warning is a discussion between a member of the disciplinary board and a learner regarding the learners unsatisfactory conduct, how it should improve and what consequences might ensue if it does not improve. Written Warning is a letter issued to a learner by the The College stating that certain conduct is unsatisfactory. Written warnings are placed on a learners file and a copy will be forwarded to the department of immigration. Misconduct is any act or omission which is deemed as an infringement upon The College conduct. These infringements may include but are not limited to: Low attendance Disturbing Class Arriving Late An act of misconduct will incur the discipline process.

Gross Misconduct is any act or omission which is so serious as to permit the The College to expel the learner without having to go through other steps in the disciplinary process. The following shall constitute acts of gross misconduct but this list is provided by way of example only and shall not be deemed definitive: a. Deliberate falsification, removal or destruction of documents which include, but not be limited to, paper records, any information on computers and any other form of record. b. Theft or other act of dishonesty c. Assault d. Being unduly under the influence of alcohol / drugs while in the College. e. Having illegal drugs, substances or materials on ones person or in ones possession, custody or control on The College premises. f. Aiding others in dishonest conduct either before or after the event. g. Misapplication or misappropriation of The College equipment and/or property h. Harassment, including sexual harassment, and intimidation. i. Plagiarism and / or cheating in exams. Disciplinary Hearing Committee is a committee of individuals appointed to investigate the conduct of a learner. It is the role of the committee to discuss what actions disciplinary actions will take place. The Disciplinary Hearing Committee will also handle any appeals that may occur.

PROCEDURE Discipline Stamp A discipline stamp may be issued on a learners record for any offence that a The College official (director / trainer etc.) deems suitably warranted. Examples of offences include: absence from classes, late arrival or disturbing classes. Depending on the seriousness of offence(s) the disciplinary committee may decide to progress to the next stage of discipline. Verbal Warning In a circumstance where a learners conduct may warrant disciplinary action a member of the disciplinary committee holds a private interview with the learner in order to:

a. Ensure the learner is aware of the problem b. Give the learner an opportunity to explain the circumstances surrounding the breach of conduct c. Explain to the learner how the The College will deal with the unsatisfactory conduct should matters not improve Notes are made of the interview. These notes are not forward to the Gardai or Department of Immigration but are kept for future reference should matters not resolve. First Written Warning If no resolution follows the issuing of a verbal warning, the The College will issue the learner with a written warning setting out the nature of the concerns and advising that if the situation is not satisfactorily resolved within a specified period of time, the learner will be subject to further disciplinary action. A copy of this letter will be forwarded to both Gardai and Department of Immigration. Second Written Warning If, following a written, matters are still not resolved, the The College will write to the learner for a final time, again setting out the seriousness of the situation and advising that if matters not resolve within a specified period of time, the learner will be subject to further disciplinary action. As with the first letter a copy of this letter will also be forwarded to both Gardai and Department of Immigration. Expulsion Where a second written warning has been issued and breaches of conduct persist the Director will be informed and a meeting will be held with the Disciplinary Committee. At this meeting the committee will review the learners conduct and if deemed necessary the learner will be expelled from the the College. Notification of this expulsion will take place at an interview and written confirmation of the expulsion will also be issued. Right of Appeal Should the The College decide upon the implementation of expulsion, the learner will be advised of his/her right of appeal.

Appeals against disciplinary action should be notified in writing to the The College Director within ten (10) days of the disciplinary action. Appeals so notified will be processed by an Appeals Committee. The learner will have the right to state his/her case. The appellant will be asked to submit his/her appeal in writing clearly setting out the grounds for appeal. The appellant may strengthen their case by providing any documentation which may explain their breach in conduct. Prior to the hearing, all relevant documentation must be made available to the Appeals Committee.