EACOM Business VoIP Solution

11/14/2008
Agenda

MARKET OVERVIEW

SOLUTION FAMILY

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Business Customers Concerns
Business Customers Concerns

Growth Cost Function

Future growth Ever-increasing Effectively communicate
requires integration of with customers and
communication cost partners, internal
voice video and web
voice,
management operation

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VoIP Target Market
VoIP Target Market
• Chained Business • Telephone
• Outsourcing Marketing
• Transportation • Customer Support
• Hotline
• Command and
Dispatching Center

Business Functionality
Model Requirement

Customization Size
Demand Consideration

• Clinic • Small and Middle

• Hospital sized Business

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Main Factors Affects VoIP Deployment
Main Factors Affects VoIP Deployment
™ Service Quality
 Reliabilities – VoIP has yet to prove as reliable as plain phone system
 Complexities – traditional IP PBX has to integrate different components from different vendors, e.g. media
gateway, SIP server, voice mail, conference bridge, IP phone, conference phone,
ƒ Asterisk like PC based system is prone to various of mis-configurations and system failures
 Voice Quality is Challenging
ƒ LAN QoS – virus, wiring quality, room quality
ƒ WAN QoS – broadband bandwidth, packet loss, jitter buffer,
ƒ Gateway Voice Quality–
Quality reliability,
reliability voice quality
ƒ IP Phone – compatibility issues, interoperability issues, low cost usually means low quality.
™ Cost Advantage
 CapEx is significantly higher than analog PBX — basic configuration 4
4-5
5 times more than analog IP PBX
with similar functions
 Higher OpEx – requires VoIP hardware, software, network expert
 Higher
g integration
g cost – installation,, setup
p and technical support
pp are expensive.
p
™ Limited Functionalities
 Open source system has poor performance, proprietary system has poor interoperability
 Application development is complicated and expensive for proprietary systems

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EVS30xx IP PBX Technical Features
IP PBX Technical Features
™ Single device integrated with multiple functions – secure and reliable
 Integrated with data router, media gateway, SIP servers, application server
and media server
 Purposely designed embedded platform with dedicated DSP processor
 Low power design, easily accommodate to the different environment
 Highly secure design immunized to virus or software failures
 Functioning even without broadband connection
™ Extensive PBX Feature Support
 Basic calling features, operator, auto operator, customizable
greetings and ring back tone
 Flexible inbound and outbound call routing scheme, number based, policy
based
™ Customized Feature for Enterprise
 Flexible trunk options – analog trunking or VoIP trunking
 Powerful calling features – call forward, queue, IVR, unified messaging,
conferencing, SIP peering
 User friendlyy configuration
g – built-in web server GUI for p
provisioning
g and
configuration
™ Economics
 Capital Expenditure – price close to small PBX, with support of IP phone,
IAD or software phone
 Operating Expenditure – simple installation & operations, user friendly,
cost savings

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EIP308 – Entry Level Desktop VoIP Phone
EIP308  Entry Level Desktop VoIP Phone
™Cost‐effective business VoIP desktop phone
™Bi 4 li
™Big 4 line x 20 character LCD display
20 h t LCD di l
™3 individual SIP accounts, support PSTN line 
y, pp
simultaneously, support PoE
™Rich Phone Features ‐ Phone book, call history, 
call status, 3 line support, large dot matrix LCD 
display, built‐in 3 ports Ethernet switch and 
integrated 802.3af PoE functions.
™VoIP Features 
™VoIP Features ‐ Seamlessly interoperate with 
Seamlessly interoperate with
major IP PBX, software switch.
™Secure VoIP ‐ Built‐in PPTP VPN client to secure 
both signaling and media transport
™Automatic Provisioning ‐ Script driven, hassle 
free automatic IP address assignment number
free automatic IP address assignment, number 
assignment, software upgrade
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VIP310 – Business Desktop VoIP Speakerphone
VIP310  Business Desktop VoIP Speakerphone
™Supporting all EIP308 features and super 
voice quality
o ce qua ty
™Crystal clear voice quality in both handset 
and speaker phone mode. 
™Field‐proven audio processing technology 
including acoustic echo cancellation, 
dynamic noise suppression and automatic
dynamic noise suppression and automatic 
gain control functions assure the business 
communication is always carried out in high 
quality
™Fit for private office and small conference 
room (10 –
( 15 sq meters) or training room 
q ) g

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VoiceCystal IP 2000 ‐ Professional VoIP Conference Phone
™ Supporting all EIP308 features and professional grade voice quality
™ Field‐proven audio processing technology including acoustic echo cancellation, 
Field‐proven audio processing technology including acoustic echo cancellation
dynamic noise suppression and automatic gain control functions assure the business 
communication is always carried out in high quality
™ Output volume is adjusted to 95dB, the microphone coverage increases 45% 
O t t l i dj t d t 95dB th i h i 45%
compared with V model to reach 3.5 meter radius
™ Fit for 20‐60 sq meter conference room, long conference table (> 5 meter) and up to 
10 conference participants

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EACOM Business Communication Solution
EACOM Business Communication Solution

Company
LAN

Branch
Office VoIP
Service
Provider

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EVS3040 Carrier Deployment Model
EVS3040 Carrier Deployment Model
• Centralized service control • Drive more VoIP traffic
• Assuring service quality • Distributed application &
• Providing operation value
value- deployment requires less CapEx
added service.

• Customer purchase device

• Customer control user
application

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EACOM IP PBX Model
EACOM IP PBX Model
™ EACOM’s IP PBX’s model name begins with EVS – Eacom VoIP Server
™ Following EVS symbol are four digits feature code representing the configuration and 
Following EVS symbol are four digits feature code representing the configuration and
function difference, which is shown as following

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EACOM Business VoIP Solution Chart
EACOM Business VoIP Solution Chart

EVS30xx IP PBX and 
Collaboration Server

VIP 
Enterprise
Enterprise  EIP 
EIP
VoIP  Economic 
Speaker  VoIP 
Phone Phone

VoiceCrystal IP 
Professional VoIP 
Conference Console
Conference Console

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Current IP PBX Model List
Current IP PBX Model List

Model  Optional FXS 
FXO Ports Storage Media
g
N
Name P t
Ports
Internal FLASH, 
EVS3020 2 2 SD/MMC
/ card
Internal FLASH, 
EVS3040 4 2 SD/MMC card
Internal FLASH
Internal FLASH, 
EVS3041 4 2 SD/MMC card
Internal FLASH, 
EVS3080 8 2 SD/MMC card

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EACOM VoIP Phone Model
EACOM VoIP Phone Model
™ EACOM’s Business VoIP Desktop phone is categorized in 3 families, the Economic,  
Enterprise and Professional Conference Console
 Economic – full functional VoIP Desktop Phone w/ PoE, LCD and feature keys
 Enterprise – Enterprise grade Full Duplex VoIP Desktop Speaker Phone w/ high high
definition voice CODEC,, PoE,, contemporary
p y LCD display
p y and feature key
y
 Professional – Professional grade professional VoIP conference console with Crystal
clear sound processing technology and high definition voice CODEC
Model Name
Model Name Product Description
Product Description
Economic
EIP308, EIP310 VoIP Business Desktop Phone

Enterprise
VIP3xx* VoIP Fullduplex Speaker Phone
VIP5xx** VoIP Fullduplex Speakerphone w/ HD voice

Professional
VoiceCrystal IP 2000* Professional VoIP Conference Console
VoiceCrystal IP 4000*** Professional VoIP Conference Console w/ HD Voice
*             Available 1Q 2009
**           Available 2Q 2009
***         Available 2nd Half 2009
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